Philip E. Coleman III Permanent Address: http://www.linkedin.com/in/philipecolemaniii 455 Shirley St. Apt #1 pcoleman1191@gmail.com Winthrop, MA 02152

617-645-7865

EDUCATION:University of Massachusetts Amherst Graduate DateIsenberg School of Management May 2014Bachelor of Science GPA: 3.0

Major: Hospitality & Tourism Management American Hotel & Lodging Association Student Chapter (AH&LA): Member as of Spring 2013 Semester Abroad—Fall 2013: Griffith University Gold Coast, Australia

EXPERIENCE:RR Donnelley Hyde Park, MAPrint Production Account Specialist January 2015 – Present

Implement new projects and work flows for accounts upwards of $250,000 Responsible for invoicing over $1 Million to date Daily communication, education, and analysis of clients' needs for Anthem, John Hancock, and M3 Global Established pricing for jobs up to $30,000 based most efficient methods of production and postage Successfully ensure compliance dates using tracking and inventory processes for 9 healthcare industry leaders Increase Programming Department productivity through data cleansing and composition work Earned praise from management for learning Fusion Pro and PRISMA to help operations Manipulate art files in preparation for print with Adobe Acrobat Pro

Hersha Hospitality Management Cambridge, MAGuest Service Agent: Holiday Inn Express & Suites June 2014 – January 2015

Managed hotel operations through MICROS Opera PMS and Mitel PBX system Achieved gratification of guests through delivery of hospitality and knowledge Led guests through a hospitable check-in/check-out process Reserved and assigned rooms while adhering to guests’ special requests Routed accounts to third party intermediaries and authorized credit card payments

Propark Inc. Boston, MANight Auditor, Valet: The Liberty Hotel May 2012 – January 2013

Engaged in hospitality with guests up to a four-star luxury hotel standard Itemized and ensured safety of guests’ property Accounted for shift’s revenue and inventory on proper reports Coordinated with various hotel departments to provide personalized guest services Trained auditors and valets Operated POS cash register

Garage Attendant: Boston Garden Garage Engaged in logistical planning and execution of events

SKILLS:Computer: MS Office (Excel, Word, PowerPoint);Acrobat Pro; WCSS (custom inventory mgmt software); PRISMA; MICROS Opera (property management system)TIPS Certification; Massachusetts Boating Safety License