resume of cindy anderson - march 2016

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CYNTHIA (Cindy) D. ANDERSON 58 Palm Forest Drive, Largo, FL 33770 ~ (727) 642-2411cell [email protected] ~ Skype: SailorMama222 Top 2% WW connected LinkedIn LION 10k+: http://www.linkedin.com/in/cindyandersonsuncoasttechrecr/ PROFESSIONAL SUMMARY: Seasoned professional with expertise encompassing Talent Acquisition and Human Resources with a specialty of integrating the many facets of Human Resources with corporate goals. Experienced in setting up Staffing/ Recruiting strategies and in the recruitment of a variety of technical (IT and Engineering) and financial positions. Specialty is in the Technical Recruiting of niche ERP, BI/DW, "big data"/EDM and any/all IT roles as well as any senior corporate positions. Skilled in aligning organizational and operational objectives with multiple business units, developing corporate H/R policies and procedures, employee retention and attrition analysis, employee relations, employee evaluations, performance metrics, career development, benefits administration, HRIS administration, legal compliance, succession planning, foreign national processing, and compensation administration in both corporate and consulting environments. Possesses a strong focus in the Information Technology, Engineering and Accounting/Finance arenas in a variety of industries. Partners with hiring managers developing and implementing long-term H/R direction and Talent Acquisition strategy resulting in “real-world” solutions with the alignment of corporate H/R goals. Located in the Tampa Bay (Florida) area I am open to working onsite occasionally however prefer a virtual/remote “work from home” opportunity (due to my caretaker obligations of my 85 y.o. parents) for any company anywhere. I have significant international experience recruiting for time zones around the globe as well as for all 4 time zones domestically in the US from my high-tech, fully equipped, home office with VoIP. SKILLS: Business Skills: Recruiting Process Management, Employment Marketing, Company Branding, Policy and Procedure Development, Presentations, Proposals, Project Management and all the organization/details in-between. Sourcing & Internet Skills: Advanced Sourcing, Ability to “Flip the Net”, Advanced Internet Recruiting Strategies (AIRS) trained, LinkedIn (am in the top2% connected!), Web Mining, Boolean Syntax Searching, Internet Search Engines (Google, Yahoo, Live, etc.), metasearch engines (Gigablast, Dogpile, etc), Internet Job Boards (Monster, Dice, CareerBuilder, YahooHotJobs, etc.), Cold Calling, YahooGroups, GoogleGroups, MySpace and Twitter. Recruiting Skills: Internet Sourcing, Initial and Advanced Screening, Recruiting Exempt and Non-Exempt Professionals (Technical, Engineering & Non-Technical), Recruiting Security Cleared (C/S/TS clearance) & Non-cleared Candidates,

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Page 1: Resume of Cindy Anderson - March 2016

CYNTHIA (Cindy) D. ANDERSON58 Palm Forest Drive, Largo, FL 33770 ~ (727) 642-2411cell

[email protected] ~ Skype: SailorMama222 Top 2% WW connected LinkedIn LION 10k+: http://www.linkedin.com/in/cindyandersonsuncoasttechrecr/

PROFESSIONAL SUMMARY:

Seasoned professional with expertise encompassing Talent Acquisition and Human Resources with a specialty of integrating the many facets of Human Resources with corporate goals. Experienced in setting up Staffing/ Recruiting strategies and in the recruitment of a variety of technical (IT and Engineering) and financial positions. Specialty is in the Technical Recruiting of niche ERP, BI/DW, "big data"/EDM and any/all IT roles as well as any senior corporate positions. Skilled in aligning organizational and operational objectives with multiple business units, developing corporate H/R policies and procedures, employee retention and attrition analysis, employee relations, employee evaluations, performance metrics, career development, benefits administration, HRIS administration, legal compliance, succession planning, foreign national processing, and compensation administration in both corporate and consulting environments. Possesses a strong focus in the Information Technology, Engineering and Accounting/Finance arenas in a variety of industries. Partners with hiring managers developing and implementing long-term H/R direction and Talent Acquisition strategy resulting in “real-world” solutions with the alignment of corporate H/R goals.

Located in the Tampa Bay (Florida) area I am open to working onsite occasionally however prefer a virtual/remote “work from home” opportunity (due to my caretaker obligations of my 85 y.o. parents) for any company anywhere. I have significant international experience recruiting for time zones around the globe as well as for all 4 time zones domestically in the US from my high-tech, fully equipped, home office with VoIP.

SKILLS:

Business Skills: Recruiting Process Management, Employment Marketing, Company Branding, Policy and Procedure Development, Presentations, Proposals, Project Management and all the organization/details in-between.Sourcing & Internet Skills: Advanced Sourcing, Ability to “Flip the Net”, Advanced Internet Recruiting Strategies (AIRS) trained, LinkedIn (am in the top2% connected!), Web Mining, Boolean Syntax Searching, Internet Search Engines (Google, Yahoo, Live, etc.), metasearch engines (Gigablast, Dogpile, etc), Internet Job Boards (Monster, Dice, CareerBuilder, YahooHotJobs, etc.), Cold Calling, YahooGroups, GoogleGroups, MySpace and Twitter.Recruiting Skills: Internet Sourcing, Initial and Advanced Screening, Recruiting Exempt and Non-Exempt Professionals (Technical, Engineering & Non-Technical), Recruiting Security Cleared (C/S/TS clearance) & Non-cleared Candidates, Behavioral Interviewing, Structured Interviewing, Salary Negotiating, Candidate/Applicant Tracking Systems (Taleo, PeopleSoft Recruit, Oracle I-Recruitment, Vurv, MaxHire, Adapt, Recruiter’s Workbench, RecruitMax, etc.), Spider Tools (LinkedIn Recruiter, TalentHook, Oxygen, etc), Referral Processing, Candidate Networking, Direct Sourcing Out of Companies, College Recruiting, Testing, Background Checks, Job Fairs, HIPAA and OFCCP Compliancy and Reporting.Computer & Database Skills: MS Office (Word, Excel, Outlook, PowerPoint, SharePoint, Project), Internet Explorer, Mozilla Firefox, Google Chrome, PeopleSoft HRIS, Oracle HRIS, ADP and Ceridian.Word Processing Skills: Offer Letters, Job Descriptions, Job Requirements, Advertising Preparation, Employee Agreements, Quick-reference Guides, Handbooks, Spreadsheets, RFPs, Proposals, Policy Manuals, Marketing Tools, Literature, Newsletters, Contracts, Reports and Presentations.Personal Skills: Multi-Tasking, Flexible, Adaptable, Problem Solver, Organized, Detailed, Thorough, Professional, Dependable, Honest, Self-Motivated, Cooperative, Win-Win Solutions Oriented, Effective Written and Verbal Communications, Positive Attitude, available for travel up to 75%, available to work off-shift/weekends (as needed), and works well with a team or independently.Lingual Skills: English (native), conversation level in Spanish, German, and Swedish.

CAREER ADVANCEMENT:

Suncoast Technical Recruiters, Inc., Clearwater, FL 1996 – presentContract Sr. Recruiter / Human Resources SpecialistProvide Recruiting, Human Resources, Compensation Administration, Employee Relations and Benefits Administration services both internally (corporate Fortune 100/500/1000 environments) and for various clients nationally both “on-site” and remotely/virtually. A representative “sampling” of the contract roles/activities delivered include:

Page 2: Resume of Cindy Anderson - March 2016

As a Senior Technical Recruiter on the Talent Acquisition team at Raymond James Financial, a Fortune 1000 and leading Financial Services company, provide talent acquisition services for their 1000+ member Information Technology (IT) department. This entailed Java/J2EE developers, Java/AngularJS UI developers, C#.Net developers, MS Dynamics CRM professionals, OBIEE specialists (Oracle Data Integrator (ODI) and Business Intelligence Publisher (BI Publisher)), MS SQLServer developers (SSIS/SSRS/SSAS), IT Business Analysts, Software Quality Assurance (SQA) Test Analysts, Software Testers, Software Test Automation developers and Infrastructure Engineers (Network, Voice, LAN/WAN, Storage, Security, etc.) locally (St Petersburg FL - Eastern time zone) as well as for Memphis TN and Southfield MI (Central time zone) and Denver CO (Mountain time zone). (6 months)

At a Financial Services company (Depository Trust & Clearing Corporation/DTCC) that processes and settles $1.7 quadrillion per year in stocks, bonds, and equities transactions, as a Senior Technical Recruiter, recruited IT professionals including software developers (Oracle, C++/Unix, Java/J2EE, COBOL/CICS/DB2, C#.net), BI/DW (DataStage, Cognos), Big Data (MDM, Hadoop, Cloudera) Data Architects/Enterprise Data Management (EDM), IT Governance, Fraud Detection/Identity Management, DBAs (Oracle, Sybase, SQLServer, DB2), Project Managers, ITIL, PeopleSoft ERP, SW Testers, IBM Mainframe and IT Operations personnel, and Network and Security Engineers for locations in Tampa FL, New York City NY, Jersey City NJ, Chennai India, Dallas TX and remote datacenters in proprietary locations around the US and the world. (4 gigs in 9 years - 16 months, 6 months & 2 short-term, targeted projects)

As a Senior Technical Recruiter, recruited Oracle Financials e-Business Suite (EBS - GL, AP, AR, FA, LM modules) professionals, software developers (Java/J2EE, C#.net, and Lotus Notes), Cognos datawarehousing specialists (ETL developers, Report Writers, Cube developers, Analysts), SFDC (Salesforce.com) developers, Oracle DBAs, Project Managers (PMP & ScrumMasters), SW Testers/QA Analysts (Mercury tools), and IT Business Analysts for Key Corporation, a Fortune 500 company and leader in the Financial Services industry, and their various KeyCorp companies including Key Equipment Finance (Superior CO, Ascot UK, Stuttgart Germany & Stockholm Sweden), Key National Finance (Superior CO, Cleveland OH & Albany NY), Key Payroll Online (Bellevue WA), Key Education Services (Boston MA), Key Capitol Markets (St. Louis MO) and KeyBank (Cleveland and Columbus OH). Provided Career Development and Retention consulting including writing Job Titles, Job Descriptions, and Career Pathing. Wrote corporate policy for the standardization of bonuses, stock options, and relocation packages. (22 months)

For an asset management/asset recovery/financial services company, SquareTwo Financial, which specializes in "Accelerating Assets Back to Black" using state-of-the-art software and business processes, as a Senior Technical Recruiter attract and recruit IT Business Analysts (with financial services expertise), IT Project Managers (PMP blended with agile/Scrum methods), SW Quality Assurance (SQA) Testers, QTP SW Test Automation Engineers, and Java SW Developers. (5 months)

For a venture capital group (PCDHC/Providence Equity), as a Senior Technical (IT/ERP/CRM) Recruiter recruited ERP (MS Dynamics SL, Lawson, Intacct) and CRM (MS Dynamics CRM and Salesforce.com/SFDC) professionals for a group of corporate training companies they acquired and were bringing together to form a new parent company. Positions included C#.net, VB.net and ASP (.net and classic) developers, SQLServer DBA and developers, Report Writers (SSRS, Crystal Reports), Financial Systems Business Analysts, Application Support Specialists (tier 1/2), and IT Project Managers. (8 months)

For a “Big 4” Accounting firm, PricewaterhouseCoopers/PWC’s Assurance practice (Financial Audit and IT Audit, IT Security and Application Risk Assurance) as a Sourcing Manager, sourced and recruited financial auditors (CPAs), IT audit professionals (CISAs and/or CISSPs), and Fraud/Risk Detection/Forensics specialists. Partnered with regional based Recruiting Managers in establishing priorities, developing and maintaining candidate “pipelines”, and assisting with the entire recruiting process. (10 months)

As a Senior Technical Recruiter, recruited Product Lifecycle Management (PLM) professionals (Dassault Systemes’ ENOVIA MatrixOne, Siemens TeamCenter, PTC Windchill, SAP PLM, Oracle Agile PLM) for an enterprise PLM software development and professional services company (Integware) for the medical device design and manufacturing sector. Positions included Java/JSP Software Engineers, PLM Project/Program Managers, PLM Solution Architects, PLM Developers, Quality Systems Regulations (QSRs) & ISO Subject Matter Experts (SMEs), and Pre-Sales Engineers for the Fort Collins CO office and projects nationally. (8 months and 6 months)

As a Senior Technical Recruiter for WellCare Health Plans, a managed care provider of government health plans (Medicaid/Medicare), recruiting Information Technology professionals for Tampa FL. Positions recruited for entailed Systems Engineers/Architects (Telecom, Unix, Windows, BI/DW, storage, Cloud, Hadoop, Horton works, Greenplum, Cloudera) for Infrastructure Systems Engineering, Software Engineers/Architects (Java/J2EE, C#.net, Cognos, Informatica, SAS, EDI) for Applications Development, and Project and/or Program Managers for the IT

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PMO. In addition to developing staffing strategies to source top talent externally, also assist with internal promotions and with contractor conversions/”flips” to full-time employee status. (6 months)

For the Healthcare Maintenance Organization (HMO), Kaiser Permanente, which has 8 regions around the US, as an Agency Recruiter recruited Epic Systems’ EpicCare ERP Application Coordinators (developers that run the Design, Build, Validate (D/B/V) sessions), Project Managers, and Software Testers as an Agency Contingency Recruiter. (6 months).

As a Senior Technical and ERP Recruiter for a $10B consumer package company (Swift & Company) recruited Information Technology positions such as PeopleSoft Developers and Administrators, Oracle DBAs, Supply Chain Managers, AS/400 RPG/ILE Programmers, Web Developers and Architects, Security Managers, Network Engineers, Informix 4GL Developers, and Help Desk/PC Tech/Desktop Support Specialists. For their Accounting and Finance departments recruiting included SOX Auditors, Financial (SEC) Reporting Manager, Corporate Accountants, and Income Tax Accountants and Managers in various CO and NE locations. (10 months)

For the Supply Chain Management Practice of a national consulting firm, as an ERP and SCM Recruiter recruited Schedulers, Demand Planners, Supply Chain Analysts and Managers, Purchasing Agents, Contract Administrators, EDI Specialists, Logistics Analysts, and Warehouse personnel for positions around the US. Packages included SAP, Oracle, I-2, PeopleSoft, JDEdwards, daVinci, JDArthur, Lean Logistics, Red Prairie, Manhattan Associates plus others! (2 years)

For a Customer Relationship Management (CRM)/Call Center outsourcing company (TeleTech), as a Senior Technical (IT, CRM & Telecom) Recruiter provided high-volume Technical Recruiting services for Information Technology (Visual Basic, Visual C++/MFC, COM/DCOM software engineers that built call center/CRM applications), Networking Infrastructure (Cisco certified engineers that designed and built call centers), Computer Telephony Integration (CTI – Genesys and Cisco), Call Center Agents and Supervisors, and Telecommunications professionals. In this 11 month effort, hired over 80 personnel. Also, participated in the college recruiting program. (11 months)

For the Federal Division practice of a national consulting firm, recruited security cleared Software, Systems, Field, Intelligence, Telecommunications and Information Security Engineers for various federal departments/agencies and federal subcontractors (Raytheon, Lockheed Martin, Northrop Grumman, etc.) for positions around the US. Followed strict federal guidelines in the recruitment processes and assisted candidates in processing required paperwork including background investigation forms SF 86 (Questionnaire for National Security) for C/S/TS (Confidential, Secret, and Top Secret) for security clearance processing including Single Scope (SSBI), Sensitive Compartmental Information (SCI) and Special Access Program (SAP) clearances. (2 years)

As a Senior Technical Recruiter for a media ratings and marketing database firm (Nielsen), as a Senior BI/DW Recruiter did a short-term project recruiting Business Intelligence/Datawarehousing (BI/DW) professionals (JavaScript/ExtJS, DataStage, Ab Initio, Cognos) and Java/J2EE Software Engineers. (2 months)

Performed Human Resources Consulting involving Employee Retention review and recommendations for a telecommunications company (Qwest). Having experienced as high as a 60% turnover in some departments, reviewed exit interviews and summarized results. Evaluated and compared benefits and stock option programs to like sized companies, and made recommendations on ‘areas of improvements’. (2 months)

At an Electronic Design Automation (EDA) software solutions/development company (Mentor Graphics), formulated recruiting strategies (tools, methods, and advertising). Performed Human Resources Specialist activities in the areas of new employee orientation, benefit signup, relocation coordination, foreign national processing and salary administration. Recruited Software Development (C/C++/Java), Software Quality Assurance and Product Marketing Engineers and Directors with Electrical or Computer Engineering backgrounds. (6 months)

For a web-based, library/document management and retrieval company (MicroHouse Intl), as a HR Specialist developed their Career Development and Retention programs. This included writing Job Titles, Job Descriptions, and Career Paths as well as writing corporate policy for the standardization of bonuses, stock options, and relocation packages. As a Senior Technical Recruiter recruited for their Software Development organization resulting in hiring 22 Visual C++/MFC (MS Visual Suite) Software Engineers. (6 months)

Spherion, Inc., Denver, CO 2003 – 2005Accounting/Finance Recruiter and ERP/Supply Chain Recruiter (full desk)Ran a “full desk” encompassing business development, client management and talent acquisition within the Financial Services industry division. Significant roles/activities delivered include: Recruited for ERP solutions specialists including SAP ABAP, JD Edwards OneWorld, Oracle Applications e-

Business Suite (EBS), and PeopleSoft developers, functional analysts, administrators, DBAs and project managers for

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various clients nationally. This entailed the Financial, Human Resources, Manufacturing, Purchasing, Customer Relationship Management and Supply Chain modules.

For various clients around the US, recruited Schedulers, Demand Planners, Supply Chain Analysts and Managers, Purchasing Agents, Contract Administrators, EDI Specialists, Logistics Analysts, and Warehouse Supply Chain Management personnel. Packages included SAP, Oracle, I-2, PeopleSoft, JDEdwards, daVinci, JDArthur, Lean Logistics, Red Prairie, Manhattan Associates plus others!

For companies around the US, conducted manager and above executive searches (including CxO) for positions in the Accounting and Finance departments. A strong focus was in banking, financial institutions, and mortgage industries.

For various mortgage processing and financial services organizations, source and recruit mortgage professionals including mortgage processors, closers, underwriters, and mortgage operations personnel.

For a property management company (Archstone-Smith), developed recruiting avenues to attract accounting, finance, property tax accountants, real estate analysts, and property managers. Recruited for same. Documented recruiting processes and rolled them out to the regional offices. Supported HR representatives in field offices around the US.

Command Technologies, Inc., Englewood, CO 1994 – 1996Director of Business DevelopmentResponsible for business development, sales staff management, consulting sales, account management and overall marketing activities. Perform Technical Recruiting activities by conducting Technical Interviews verifying candidate’s technical skills and fit. Administer the Employee Compensation and Quality Assurance programs. Focus was in ERP system package implementations, business process reengineering, application outsourcing and custom systems development for Fortune 100/1000 organizations.

Keane, Inc. (formerly AGS Information Services, Inc.), Denver, CO 1988 – 1994Consulting Manager/Technical DirectorGeneral management, employee recruiting and hiring, career development, benefits administration, employee training, salary administration, performance evaluations, employee terminations, and counseling for up to 75 employees. Performed Technical Interviews of candidates, recommend starting salary, and set paygrade and titles. Responsible for engagement management, employee relations, and sales support activities. Responsible for handling EEO situations such as harassment and discrimination cases. Performed Foreign National processing and produced data for INS statistical reporting.

PROFESSIONAL AFFILIATIONS:

Recruiter’s Networking Group (RNG-Tampa) Colorado Technical Recruiter’s Network (CTRN) Suncoast Human Resources Management Association (SHRMA) Tampa Bay Technology Forum (TBTF) Woman in Technology International (WITI)