resume nathalia rojas rodriguez
TRANSCRIPT
NATALIA ROJAS RODRIGUEZ La Uruca, San José, Costa Rica
Céd: 1-1183-0181 / Cel: (506) 8846-3330 [email protected]
cr.linkedin.com/pub/ /1b/b41/7b9/ PROFESSIONAL PROFILE: In charge of the Administrative Area, with 10 years of experience in multinational companies and knowledge in human resource management. High experience in Customer Service, Recruitment and Projects. Strong management skills agenda and executive’s attention, departmental planning and setting goals. Knowledge Workday and SAP. Focused on creating positive work environment, great powers of persuasion and motivation.
WORK EXPERIENCE: HEWLLET PACKARD - HP INC January 2008 – March 2016
Responsible for the preparation of expense reports, human resources focal, records management and other administrative requirements of the organization By implementing an expense report for all the organization
Generating a monthly updates for the organization leaders
Networking with the finance department
Provide visibility in order to have a budget/expense control
Minimized / Duplicate expenses within the organization
By boosting a program search for new suppliers.
By promoting a search program for refurbish parts
Creating a supplier list for US & Canada
Implementing cost reduction program By Creating Volunteering Program sponsored by the Organization
Creating Social Responsibility activities
Promoting team work/ engagement
Collaborating with the company global volunteering challenge
QUALFON S.A Collections Department Team Lead September 2006 – November 2007
Responsible of the Customer Escalations, second level of escalation.
Generating good Customer Service Strategies, by creating an excellent work environment
Assisting with organizational metrics, with the QA Department
Boost passion for customers
DAKOTA IMAGING Medical Documents Data Entry Februray 2004 – September 2006
Data Entry agent
ACADEMIC: CCCN: Centro Cultural Costarricense Norteamericano 2005 INSTITUTO UNIVERSITARIO BOSTOS: Microsoft Office 2007 INA: Microsoft Office 2009 TECNICHAL SKILLS SAP, WORKDAY LANGUAGES: English- Spanish
REFERENCES:
Sergio Barahona Senior Manager HP inc, [email protected] 8855 2825
Alejandro Jimenez Latin America Manager HP [email protected] 8849 7278