resume - michael poncia
TRANSCRIPT
Michael B. Poncia [email protected] Williamsburg Rd | Huntingdon Valley | PA | 19006 | tel: 215.290.7348
EDUCATION: TEMPLE UNIVERSITY, Fox School of Business, Philadelphia, PABachelor of Business Administration, Graduation: August 2015Major: FinanceGPA: 3.16
EXPERIENCE: EXELON CORPORATION, Philadelphia, PA November 2015-PresentBusiness Analyst Develop/execute UAT test cases to ensure the quality of Exelon’s Web
Convergence effort to satisfy business stakeholder-approved requirements. Work extensively with ALM and CIMS back end system to test website
functionality. Track, maintain, triage, and provide current information on application quality and
defect management metrics.
PEPCO HOLDINGS, INC., Carney’s Point, NJ June 2014-November 2015Business Intern Report/analyze data using Excel, SAP, and NICE Perform for large utility company
serving the New Jersey, Delaware, and Washington D.C. area. Perform financial and statistical analysis to display trends and company
performance. Assist in select projects, such as the implementation of SAP to PHI’s business
operations. Produce and maintain operational business performance reports using SAP IS-U,
SAP Business Objects.
BORGHI’S RESTAURANT, Chalfont, PA March 2014 – June 2014 Server Greeted and served 50-100 customers per shift while taking orders, carrying food,
bussing tables, and washing dishes. Provided quality customer service to ensure high customer satisfaction.
TEMPLE UNIVERSITY FITNESS, Philadelphia, PA February 2012 – June 2014Student Staff, Campus Recreation Worked with a team of 4 coworkers each shift to ensure the safety of the patrons
and the cleanliness of the facility. Provided excellent customer service to help patron’s safely use the fitness
equipment.
WILDWOOD CREST REC CENTER Wildwood Crest, NJ May 2013-August 2013Camp Counselor, Recreation Worked with 25 coworkers to supervise 150+ children in grades Pre-Kindergarten
through 5th grade at summer day camp. Coached basketball for summer league for children in grades 4 through 8 and teens
in grades 9 through 12.
BLACK AND GERNGROSS, P.C., Philadelphia, PA June 2010-August 2010
Office Assistant, Law Provided administrative support to the office manager and paralegals at a small
regional law firm. Assisted with document production, filing, and scanning of documents.
SKILLS & LANGUAGES: Microsoft Word, PowerPoint, Excel, Visio, SAP, SAP Business Intelligence,
SharePoint, NICE NIM, QPM Italian-Basic