John T. Lynch74 Ridge Ave, Park Ridge, NJ 07656 • 201-741-7966 • jtlynch67@gmail.com • http://www.linkedin.com/in/jthomaslynch

Web Production/Project Manager with over 12 years of website experience involving design, architecture and technical support.

Analyze work group processes; develop workflow in task management system.Investigate technical problems and issues, document research and present findings to

stakeholders and business leads in a logical, methodical step-by-step process.

ExperienceQuestex Media New York, NY 12/2006-presentWeb Production/Project Manager Manage Web Projects Supervised developers in the transition from a proprietary CMS to Drupal. Documented current CMS

functionality for developers Played an integral part in the redesign of Travel Agent Central: Worked with marketing, business and

developers, as this was the first site to be transferred from the Advanstar CMS to Drupal. Created social networking web site using 3rd party system (Kickapps) for the Travel Agent

community. Started Questex's first Kindle publication, The Informed Traveler. Developed the processes to do a

monthly upload and instructed editorial staff on how to do the process each month. Perform a direct role in core digital media group team; support and advise business/marketing on key

initiatives, in developing project proposals, establishing problem set and end state. Communicate stakeholder objectives to developers. Train editorial staff in the use of the Drupal content management system.

Administrate issue tracking system (Jira) Analyze work group operational processes, and model the workflow within an online task

management system. Provided issue tracking support for over 280 in-house and external users in support of 130 online

projects, publications and marketing initiatives spanning Questex's digital portfolio. Created new statuses, roles, filters and projects. Develop custom workflows, train web producers and

editorial staff in use of the system.

Web production Maintain and update websites for multiple publishing groups using a proprietary content management

system as well as an open-source content management system (Drupal). Investigate and document any problems or anomalous behavior in sites, newsletters, ad delivery

system and any third-party systems. Supervise interns in various website updates processes. Determine the scope of requests for new website functionality Setup 14 luxury travel related word press sites

Mediacenter Online Inc. Weehawken, New Jersey 8/2005-12/2006Web Producer Investigated underlying code running an undocumented website, while at the same time teaching

myself ASP. Investigate VisualBasic Script and stored procedures created by outside developers. Write documentation on site structure, ASP programming, VB Script, and SQL database structure for

future in-house development and maintenance. Provide website art direction to designer. Edit Active Server Pages, VB Script, and SQL programming using Microsoft SQL Manager and SQL

Analyzer. Perform site updates and maintenance.

United Parcel Service Mahwah, New Jersey 2/2003-8/2005I.T. Associate, Advanced Technology Group Produce status reports on entire I.T. operation for upper management. Interview subject matter experts and use data gathered to create Human Resources Site Architecture. Managed the redesign of the human resources department’s website, provide direction on content

and site structure. Update software standards documentation on company intranet using FrameMaker and Acrobat. Upload content to website using content Lotus Workplace Web CMS.

Penton Media, Inc. Hasbrouck Heights, New Jersey 11/1997-2/2002Online Design Director Provided website art direction, documentation, and architecture development. Delegated assignments to production/design assistants. Wrote developer requirements. Performed maintenance and updates of JSP/HTML pages. Created site traffic reports using WebTrends. Managed banner ad campaigns using OpenAdstream. Designed websites using BBEdit, Dreamweaver, Photoshop, ImageReady and Flash. Hand coded HTML and JavaScript. Converted issue content created in Quark into HTML for online publishing.

PPI Entertainment Group Newark, New Jersey 3/1995-10/1997Creative Department Systems Administrator Managed projects from inception to delivery of finished retail product. Developed budgets for projects; including printing, illustration, photography and film output. Created and maintained the company’s first website showcasing their product line. Assigned and scheduled work with designers, illustrators, photographers, output houses, printers, and

CD duplicators. Liaised with Creative Director and multimedia authors during all stages of multimedia consumer

product development.

Computer SkillsOperating SystemsMacintosh, Windows, Unix

HTML/MultimediaJira, Drupal, Basecamp, BB Edit, Flash, Dreamweaver, Acrobat, HTML, JavaScript, Litmus, KickApps, Acrobat, FTP, Telnet, Lotus Workplace Web CMS, Constant Contact, OpenAdStream, Webtrends, Aria, Lyris List Manager, Atlas Ad Management System, HTML, CSS, ASP, JSP

ProgrammingJavaScript, Java, C, C++GraphicsPhotoshop, ImageReady, Illustrator, QuarkXPress, FrameMaker, InDesignOtherMS SQL Server, MS Word, PowerPoint, Excel, Project, FileMaker Pro

EducationWilliam Paterson University, Wayne, NJB.S. May 2002 Computer ScienceB.F.A. January 1992 Art, Concentration: Design and Computer Graphics

AffiliationsAmerican Business Media, Toastmasters, Project Management Institute