LISA DIPASQUALE, PMPJensen Beach, FL 34957 PMP #415727 908 500 6018ladipasquale@yahoo.com http://www.linkedin.com/in/lisadipasquale0305

CERTIFIED PROJECT MANAGER / BUSINESS ANALYSTProven Leader | Exceptional Organization skills | Highly Accountable | Energetic

Accomplished Technical Project Manager with proven ability to manage, deliver and maintain large-scale web applications. Expert in the full life cycle of the software design process as well as many years of experience with various web technologies. Possesses a strong understanding of application programming, database and system design. Exceptional ability to maintain high productivity in fast-paced environments while increasing customer satisfaction and strengthening client relationships.

TECHNICAL SKILLS

C, C++, Java, SQL, HTML, Perl/CGI, Unix Shell Scripts (ksh), XML, Java Script, CSS, PHP, Unix, Windows, IBM MQ Series, SharePoint 7.0, MS Project, IBM UDB2, MS Access, PaintShop Pro, Adobe Photoshop, Interwoven, Sitefinity, Magento, Omniture, Google Analytics

PROFESSIONAL EXPERIENCE

MARS, Mt. Olive, NJPrivately owned Global Food Company with 80k associates across 78 countries. 2010 – 2016eCommerce / eMarketing Support Manager (2012 – 2016)Worked in parallel developing, maintaining and supporting multiple projects. Effectively worked with onsite and offshore development and business teams as well as third party vendors.

Streamlined major websites from technical and visual perspective. Enhanced the use of Sitefinity content management system allowing for easy maintenance. Ensured site analytics put into place for future reporting via Google Analytics and Omniture. Managed five+ offshore developers and design vendors through the process from beginning to end.

Managed large translation projects of over 20 languages on Mars.com. Created translation templates used by Vendor for content requirements.

Evaluated the seedsofchange.com eCommerce website enhancing the support structure, change request process and vendor management communications. Created all new requirements and user documents. Received customer service excellence award upon completion of this project.

Launched automated Omniture reporting for 30+ countries. Reports were created based on country site data and were customized based on business unit’s needs.

Application Support Specialist (2010 – 2012)Supported, maintained and developed new applications within the Benefits department.

Established new procedures to track and monitor change requests being submitted for current systems, resulting in all updates being addressed and completed efficiently.

Migrated legacy expense system to Concur’s integrated single sign-on Travel and Expense Management System for fifteen business units. Led multiple training sessions for groups of 20+ associates at various global locations.

Enhanced benefits enrollment process to Vanguards external financial system. Developed automated customizable jobs allowing the transfer of files at explicit dates and times, and created specification documentation for easy maintenance.

LISA DIPASQUALE, PMP 2

BANK OF AMERICA, Pennington, NJ 2010Global leader in wealth management, corporate investment banking and trading, serving 47M consumer and small business relationships.Comsys Consultant, Business Analyst / Project Manager, Financial ServicesOversaw a series of projects within a department or business unit.

Contributed to project scope definition through formal dialogue with client’s business process team, project management and end-users to define requirements and create user buy-in.

Analyzed requirement documents making corrections and enhancements to clarify existing processes.

HSBC, Bridgewater, NJ 1989 – 2010One of the world’s largest international banking and financial services organizations serving 46M customers. Technical Project Lead / Project Manager (2001 – 2010)Directed full lifecycle activities of large-scale online applications to meet clients’ current and future business needs on time and in cost effective manner. Managed development, testing, merging code, bundling code, deployment of content, database updates, documentation and maintenance. Coordinated efforts with cross functional teams to ensure all supporting systems were in sync leading to a reputation of flawless production deployments and attention to detail.

Led design and implementation of online private label credit card application and authorization system servicing 150+ merchants. System was developed to utilize a common framework cutting costs $3M+, increasing revenue $14M in digital conversions.

Developed scalable and highly maintainable content management system for the legal department utilizing Interwoven, allowing for immediate updates to websites at any given time by non-technical users without the need to redeploy system code.

Supervised project team of 20+ consisting of onsite developers, offshore developers, designers, and business teams creating positive and trustworthy relationships across groups providing clients with skilled teams and robust solutions.

Performed application analysis on existing environments proposing solutions and recommendations to clients through detailed design documentation, extensive brainstorming and formal presentation. Recommendations led to reducing redundancy and annual savings on development and maintenance costs.

Prepared standard project management documents such as statement of work, responsibility matrix, and project charters defining project scope.

Managed application testing effort by properly writing and executing formal system and unit test scripts for custom web applications. Monitored testing defects daily leading to efficient resolution of issues.

Led proof-of-concept efforts with various third-party vendors researching products through structured comparison analysis. Determination of final products resulted in company standard roll out.

Sr. Business Analyst/Programmer (1989 – 2001)

ADDITIONAL PROFESSIONAL EXPERIENCE

ALLNET TECHNOLOGIES, Long Valley, NJPart Time Programmer, Web Design and Development

A.M. BEST COMPANY, Oldwick, NJProgrammer, Electronic Statement Preparation

EDUCATION / CERTIFICATIONS

Associate in Applied Sciences (AAS), Computer Science, Thomas Edison State College, NJProject Management Certification (PMP), Project Management Institute