Cindy Rawiri 1 Sun Court, Banksia Beach 4507 QLDM: 0439 016 840 or H: (07) 3408 8403

E: cindy.rawiri@hotmail.comOpen Drivers License and Own Vehicle

PROFESSIONAL SKILLS AND ATTRIBUTES

Staff recruiting and retention Account and territory management Revenue and profit maximization Marketing strategy Team building expertise Superb interpersonal skills Creative and innovative Budget development and

management Strategic marketing Persuasive Strong time management Sales strategies Business case development Account and territory management Revenue and profit maximization Marketing strategy Team building expertise Maintaining regular contact and

monitoring candidates progress

Customer satisfaction Budget forecasting Effective negotiator Results Driven Successful in securing sustainable

placements Bulk recruitment Marketing and promotion Inductions Reference checks Training and mentoring E-mail and direct mail marketing

campaigns Superb interpersonal skills Staff recruiting and retention Detail-oriented integrity – determination – mature

logic Strong commitment to training and

ensuring candidates needs are met

CAREER ACHIEVEMENTS AND HIGHTLIGHTS

Over 70% Placement to Outcome Conversion 2014 - Staff Member of the Month Nov 2014 -Obtained 11 x Customer Compliment Letters for excellence in

customer service Placement Consultant of the Year - Max Employment 3 x National Sales Awards - AAMI Insurance Contributed to success for Employment Service Area at ESQ 6 times

consecutively Contributed to increase start ratings by 18% since commencing employment

October 2013 Contributed to increasing monthly KPI's (financials) by 17% consecutively Reverse Marketing targets achieved 100% compliant Action Groups run effectively - 85% attendance for all groups Exceed placement targets, and outcomes conversion rate in exceed of 70%

for 13 & 26 Claims Successful in securing sustainable placements

BUSINESS DEVELOPMENT MANAGEMENT - RECRUITMENT - LABOUR HIRE Over 10 x years' working for Employment Service Providers - Job Services,

Disability Employment and Vocational Rehabilitation Services Experienced in supply and demand of candidates Experienced Reverse Marketer - cold calling activities into sustainable

employment. Experienced cold canvassing business to business - on the road Business

Development Manager Experienced in vacancy generation face to face business / via the telephone Creating my own appointments, attending tool box meetings, inductions and

following up on requirements on a regular basis Registering candidates Post Ads Screen qualified candidates Formatting/Prep resumes Manage Ad response Collating timesheets for payments liaise with industries to build relationships with employers, educating them

regarding work placement incentives and securing opportunities to place candidates

High - energy, organised. Desires an upper-level marketing or account management position. Coordinated and conducted new hire pre-interviews. Conducted background checks on candidates by obtaining information from law

enforcement officials, previous employers and references. Placing candidates into ongoing and sustainable employment Building and retaining employer relationships Implement human resources practices including wage incentives, paid work trials,

pre-screening candidates, job matching, reference checks, interviewing and recruitment selection and performance management.

Provide advice and support on recruitment and selection processes to employers Provide advice and support on effective on-boarding (orientation) for new

employees Maintaining employer relationships and the relationships are maintained Gain and maintained new job vacancy listings Demonstrated knowledge of human resource practices including industrial

relations, Successful in generating new business and increasing sales volume Highly reliable; proven ability to exceed targets and goals

TRAINING AND DEVELOPMENT Group training: Facilitate group motivational training, on-the job support,

employment mediation. Skilled in reporting to management on team processes and performance Current Team Leader experience, including monitoring and mentoring team

members Enthusiastic contribution to staff meetings to help improve site performance Site security contact and dealings with government agencies, also staff supervision

and auditing Retail trainer / supervisor – Woolworths Beenleigh – trained 30 front end cashiers,

monitoring requirements for new and existing customers and employees.   AAMI – Insurance (NSW Motor Sales Call Centre) – role was to lead, motivate and

train new and existing staff (30 customer service operators) In-house computer

software, KPI’s, companies policy’s, procedures and sales techniques whilst moni-toring staff to develop in these areas.

Demonstrated training techniques – acting as a role model for all staff, whilst training I would communicate by being clear in demonstrating expectations, priorities and limitations.

EDUCATION 2015 Responsible Service of Alcohol Certificate Sales and Development Training Campbell Page, Max Employment and

Employment Services Queensland Certificate II in Retail Operations Certificate II in Business Administration Certificate lll in Residential Family Services (CCYPCG) Working with Children (Blue Card)

PROFESSIONAL WORK HISTORY

Name of Company: Employment Services QLD Position: Employment Support Specialist (Employment Broker)Location: Kippa-RingDate: 15/10/2013 - Current

Name of Company: Max Employment Position: Stream 4 Placement

Consultant / Disability Employment ConsultantLocation: Caboolture – Transition to work programs - YouthDate: 2010 – 2013

Name of Company: Campbell Page Position: Community Connections Officer / Stream 4 Consultant Location: WoodridgeDate: 2009 – 2010

Name of Company: Advanced Personnel Management (Vocational Rehabilitation Services)

Position: Vocational ConsultantCounsellor VRS / Disability Employment ConsultantLocation: Upper Mount GravattDate: 2008-2009

Name of Company: Mission AustraliaPosition: Employment Consultant (Job Network)Location: Caboolture & CoolangattaDate: 2005-2008

Name of Company: Manpower RecruitmentPosition: Recruitment Consultant – Administrator

Temporary ContractLocation: Burleigh HeadsDate: 14-02-2005 – 30-11-2005

Name of Company: Total Work Safety SolutionsPosition: Business Development ManagerLocation: Yamba NSWDate: 01-02-2002 – 17-12-2004

Name of Company: AAMI InsurancePosition: Motor Insurance Senior Sales Person / Trainer / Home Claims

ConsultantLocation: Brisbane CBDDate: 08-10-1999 - 06-02-2002

Name of Company: Woolworths BeenleighPosition: Customer Service Supervisor – Front EndLocation: BeenleighDate: 1998 -1999

PROFESSIONAL REFERENCES

Tracey White - Site Manager Kate Gould – Regional ManagerEmployment Services Queensland Employment Services Queensland0413 351 290 0488 686 894

Shaun McNamara –Business Manager Kim Watson – Business Operations CoordinatorEmployment Services Queensland Employment Services Queensland0488 686 543 0418 881 707

Craig DillionFormer Max Employment 0439 685 460