resume - chris williams aug 2016

Download Resume - Chris Williams Aug 2016

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    12001 Stockwell Road Home: 740.965.2995 Columbus, Ohio 43074 Mobile: 614.648.3277


    Deliver the performance resulting in national honors, top global leader status, and Presidents Club honors Provide inspirational leadership to engage, motivate, and elicit top-tier performance from national sales teams

    Develop the strategies, market-based business plans, and go-to-market approaches to win and sustain key business


    Highly regarded team leader, innovator, and producer with Fortune 250 experience in new business, key accounts, marketing, alliance, channel, and partner development in the merchant acquiring payment solutions and technology industries.

    Directed the development and oversight of partnerships and alliances with some of the largest ISOs, banks and financial partners in the country, developed the strategies to drive $745M in revenue through 800+ field reps in the U.S. merchant F.I. acquiring and payments space. At Vantiv, rebuilt the NPC ISO channel to achieve +28% top line growth in 24 months.

    Built sustainable relationships with banking partners including Citi, Sovereign, SunTrust, Huntington, IBC, Associated, First Bank, Republic, First American, and First Commonwealth. Teamed with ERP technology companiesSAP, Oracle, PeopleSoft, Lawson, JD Edwards, Baan, KPMG, and Accentureand healthcare alliances such as Epic, McKesson, and HBOC.

    Recruit, train, coach, & motivate top-performing teams, leading groups of 280+

    Drive new business & expand existing alliances across payments, technology, banking, & healthcare partners

    Offer technical & product acumen in payment processing, document automation hardware, & Internet technologies

    solid integrity, is a team player, great mentor, and has developed a unique, personal style of motivating and inspiring people to be their best that is unsurpassedembodies the stellar relationship building and sales skills that are inherent with only the top sales leadersextremely adept at formulating

    a sales strategy, delivering the value proposition, and executing delivery Excerpts from LinkedIn recommendations

    EX P E R I E NC E & AC HI E V E M E N T S

    Vantiv (NPC) Columbus & Cincinnati, Ohio

    SVP / GM, ISO Business Unit | 2014-Present

    Responsible for rebuilding & leading the NPC Independent Sales Organization (ISO) business unit to attainment of +28% top line revenue growth over a 24-month period while stemming the tide of margin erosion. In addition to aggressive recruitment of new ISOs/ISAs, focus is on building, renewing and sustaining existing high-value relationships, monitoring client experiences & spearheading incremental product and tool rollouts. Motivate and manage shared services; develop the infrastructure and support mechanisms critical to ensuring ISOs & ASAs are growing, enabled and motivated to write deals on our platform in an increasingly non-exclusive environment.

    First Data Corporation Atlanta, Georgia & Columbus, Ohio

    SVP / GM, Revenue Sharing Alliance Channel | 2012-2014

    Provided strategic oversight of FDs largest Revenue Sharing Alliance (RSA) bank partnership channel100 RSA banks, 400+ referral and agent bank relationships across the countrydriving merchant acquiring and payment solutions sales totaling $745M in annual revenue. Built and sustained high-value relationships, monitored client experience, managed pricing while controlling merchant attrition. Navigate infrastructure and support mechanisms critical to mobilizing internal and external producers, ensuring bankers are motivated to refer and drive the leads to secure results.

    Lead collaborative effortswith the countrys largest financial institutionsand long-range strategies to generate 165K+ new business referrals for a regional sales force including 800 feet-on-the-street account executives.

    Launched new products and managed highly successful rollouts, including Clover (smart POS), Insightics (Merchant Analytics) and Pogo (FDs micro-merchant payment solution) initiatives enabling F.I. partners to offer their customers next generation smartPOS solutions.

    Received the Center Stage Award for unmatched leadership associated with the launch of Google Wallet. Named a top 150 leader and member of the iStorm Innovation Team for next-generation payment solutions development.

    SVP / RVP Sales, U.S. Merchant Acquiring | 2006-2012

    Directed growth of 30+ exclusive branded revenue-sharing, merchant-acquiring alliances with major financial institutions such as Citibank, Huntington, Associated, TCF, Merchant Services, and 90+ community bank agent and referral partnerships. Navigated major organizational transitionsfrom a publicly held to privately owned companyand managed through the related impact on the sales organization.

    Secured and developed the talent critical to driving and sustaining results, leading a team of 19 managers and 280 payment processing sales professionals in producing +$40M in annual revenue.

    Acquired new relationships and retained existing alliances, achieving 100% renewals and cultivating the strategic partnerships critical to maintaining momentum in the e-commerce processing space.


    Home: 740.965.2995 Mobile: 614.648.3277

    First Data Corporation Melville, L.I. NY & Columbus, Ohio VP / GM, Sales & Partner Management | 2005-2006

    Managed the Great Lakes Region, leading 125+ payment processing sales specialists in cultivating relationships with Huntingtoncompanys 4th largest bank alliances across a 6-state footprint. Earned Presidents Club recognition for back-to-back #2 rankingsout of 85+ U.S. sales leadersfor results in new revenue attainment versus plan. Finished 2005 and 2006 with $11.2M and $13.5M respectively.

    Standard Register Dayton, Ohio

    Director, Strategic Alliances / Channel Sales | 2001-2005

    Built and managed the Document Systems divisions first strategic alliance and indirect channel sales infrastructure, aligning previously disparate internal and external relationships, and drove go-forward business strategies to expand awareness and market share. Defined, developed, and executed strategic programs and alliance activities, fueling revenue through referrals, resellers, and marketing alliances. In foundational role, initiated and expanded business partnerships and identified new opportunities.

    Nearly doubled channel revenuesfrom $11M to $20M+by establishing a solid operating infrastructure, web presence & formal partner program, cultivating partner relationships, increasing external product visibility through tradeshows & association meetings.

    Led sales and product marketing initiatives associated with developing, packaging, and positioning new business service offerings and differentiating value-added sales channels; productized industrys first EDI-to-XML translation service.

    Sterling Commerce Columbus, Ohio

    Sr. Solutions Product Manager, E-Business | 2001

    Director, ERP Business Partnerships | 1997-2001

    Partnered with leading ERP companies as a channel development strategy to enable sales of the companys industry leading Gentran EDI-product in the pre Y2K era. Provided the short- and long-range vision to expand offerings, leverage emerging technologies to secure new business, and position company as a leader in the ERP space. Joined forces with the product organization to certify offerings for use on SAP, Baan, Oracle, Peoplesoft and JD Edwards, accompanying sales representatives on major sales calls to maximize technical expertise and enhance close rates.

    Established and expanded the strategic alliances program for major ERP software providerswhile also supporting Gentran-related software sales effortsand identified opportunities for software integration and lead generation.

    Drove $20M in ERP-related sales of Sterlings B2B EDI and Web e-commerce offeringscaptured $6.4M in just 2 yearsby promoting solid partnerships, driving deeper technical integration and serving as a key player in the sales lifecycle, adding value to product suite.

    CompuServe / America Online Columbus, Ohio

    Director, National Sales | 1997 Event Marketing Manager | 1995-1997

    Account Executive | 1993-1995 Membership Sales Manager | 1988-1993

    Gained extensive sales and marketing experience with this technology leader, launching career in a sales leadership role involving heavy recruiting and team development, and producing 600%+ jump in sales. Transitioned to managing sales and marketing for the Retail and VAR channels, cultivating HQ relationships, and negotiating bundling agreements to catapult sales 300%+ to $2M. Introduced brand offerings to diverse markets through leadership of sales, marketing, communications, and event strategies.

    Established and led CompuServes first global Event Marketing team, executing 80+ major tradeshows and events for the Internet and Network Services divisions in the U.S., Canada, U.K., and Europe. Administered a $3M+ annual events budget.

    Directed startup and management of the companys first in-house online advertising sales team, developing the infrastructure, defining sales strategies, setting expectations, and building and coaching a team of top performers.

    Foundational experience in field sales with Discover Card Services, earning promotion to Manager, Merchant Serviceswithin second year of

    employmentto lead and coach a team of sales and service representatives in supporting merchants and small business owners with payment processing so


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