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867 Phillips Street Vista, CA 92083 Cell: 760-583-2264 e-mail: [email protected] Christopher R. Salinas Objective The opportunity to utilize my technical skills and abilities in a growing and stable company, with challenging goals, that encourages professional growth to dedicated employees. Summary of Qualifications Ample computer skills with MAC & MS Software, Windows up to 10, MS Word/Excel/Publisher/- PowerPoint and Adobe CC Programs. Able to build & upgrade computer hardware systems. Broad experience in Customer Service and Technical Support. 100% Fluent in English and Spanish, with excellent Oral & Written Communication Skills. Extensive office equipment experience with various copy machines with large capabilities, fax systems, scanning systems and multiple phone line systems, etc. Academic Studies College: Palomar Community College, San Marcos, CA 2010 – Present Major: Graphic Design/Computer Science Mira Costa College, Oceanside, CA 2007 – 2009 High School: Twin Oaks High School, San Marcos, CA/Diploma 2004 – 2007 Other Courses: Twin Oaks High School/ROP Basic Computer Skills 2007 Mission Hills High School/ROP Culinary Course 2007 Work History Greatcall Inc., 1950 Camino Vida Roble,Carlsbad, CA Sept. 2014 – March 2016 Technical Support Specialist Supervisor – Danielle Achord Assist clients with technical issues regarding their mobile and safety devices Extensive Troubleshooting Processed & Documented all incoming issues Customer Service & Training Google Chrome/Marketstar, 2110 Vista Way, Oceanside, CA Nov. 2012 – April 2013 Google & Blackberry Specialist Supervisor – Iris Alexander Google Chrome Program Marketing Blackberry Technical Support Customer Training Google Account Set Up T-Mobile/Hit Mobile Inc.,/JAMC Corp. July 2010 – June 2012 700 S. Rancho Santa Fe Rd., San Marcos, CA Supervisor – Karen Blanco Sales Associate/Customer Service Daily Sales & Customer Service Ran Daily Sales Reports Technical Support Inventory & Restocking MAAC Project Head Start, 729 Olive Ave., Vista, CA Nov. 2009 – Jan. 2010 Kitchen Aide/Cook Supervisor – Lorraine Callahan Daily prepared lunch and snack for Head Start and Early Head Start children Other general duties DIRTBUSTERS LLC, 1864 Shadetree Dr, San Marcos, CA Sept. – Dec. 2009 Janitorial/Housekeeping Supervisor – Chris Simmons Daily housekeeping and cleaning of San Marcos Civic Center and Public Library Dust, sweep, vacuum, mop, etc. Worked after hours KFC USA, 745 Carlsbad Village Dr., Carlsbad, CA Sept. 2007 – June 2009 Cashier/Order Taker Supervisor – Mario Rivero Daily took window and store front meal orders and handled store cashier Supported back cook when necessary

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867 Phillips Street Vista, CA 92083

Cell: 760-583-2264

e-mail: [email protected]

Christopher R. Salinas

Objective The opportunity to utilize my technical skills and abilities in a growing and stable company, with challenging goals, that encourages professional growth to dedicated employees.

Summary of

Qualifications

Ample computer skills with MAC & MS Software, Windows up to 10, MS Word/Excel/Publisher/-PowerPoint and Adobe CC Programs.

Able to build & upgrade computer hardware systems.

Broad experience in Customer Service and Technical Support.

100% Fluent in English and Spanish, with excellent Oral & Written Communication Skills.

Extensive office equipment experience with various copy machines with large capabilities, fax systems, scanning systems and multiple phone line systems, etc.

Academic Studies

College: Palomar Community College, San Marcos, CA 2010 – Present Major: Graphic Design/Computer Science Mira Costa College, Oceanside, CA 2007 – 2009 High School: Twin Oaks High School, San Marcos, CA/Diploma 2004 – 2007 Other Courses: Twin Oaks High School/ROP Basic Computer Skills 2007 Mission Hills High School/ROP Culinary Course 2007

Work History

Greatcall Inc., 1950 Camino Vida Roble,Carlsbad, CA Sept. 2014 – March 2016 Sept. 2014 – March 2016 Technical Support Specialist Supervisor – Danielle Achord

Assist clients with technical issues regarding their mobile and safety devices

Extensive Troubleshooting

Processed & Documented all incoming issues

Customer Service & Training

Google Chrome/Marketstar, 2110 Vista Way, Oceanside, CA Nov. 2012 – April 2013 Google & Blackberry Specialist Supervisor – Iris Alexander Supervisor – Iris Alexander

Google Chrome Program Marketing

Blackberry Technical Support

Customer Training

Google Account Set Up

T-Mobile/Hit Mobile Inc.,/JAMC Corp. July 2010 – June 2012 700 S. Rancho Santa Fe Rd., San Marcos, CA Supervisor – Karen Blanco Sales Associate/Customer Service

Daily Sales & Customer Service

Ran Daily Sales Reports

Technical Support

Inventory & Restocking

MAAC Project Head Start, 729 Olive Ave., Vista, CA Nov. 2009 – Jan. 2010 Kitchen Aide/Cook Supervisor – Lorraine Callahan

Daily prepared lunch and snack for Head Start and Early Head Start children

Other general duties

DIRTBUSTERS LLC, 1864 Shadetree Dr, San Marcos, CA Sept. – Dec. 2009 Janitorial/Housekeeping Supervisor – Chris Simmons

Daily housekeeping and cleaning of San Marcos Civic Center and Public Library

Dust, sweep, vacuum, mop, etc.

Worked after hours

KFC USA, 745 Carlsbad Village Dr., Carlsbad, CA Sept. 2007 – June 2009 Cashier/Order Taker Supervisor – Mario Rivero