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VINCENT CHAN EDUCATION Current - 2017 Microsoft-EDX Professional Degree in Data Science 2009 - 2011 National University of Singapore Master of Science (Chemical Engineering) 2005 – 2009 National University of Singapore Bachelor of Engineering (Hons) Chemical Data Science Data Camp – Data Analysis with R Data Camp – Intermediate R Coursera – R Programming Coursera – Exploratory Data Analysis Coursera – Getting & Cleaning Data in R Analytics NUS-NICF – Predictive Modelling EDX – MIT The Analytics Edge Transact-SQL Database Query Finance & Accounting Coursera – Management Accounting Coursera – Financial Accounting Coursera – Corporate Finance Data Visualization Advanced Excel – VLOOKUP, PIVOT Excel Dashboard Design Qlikview Developer (Front End Design) 3 SOUTH BUONA VISTA RD #04-31 SG 118136 Malaysian, Singapore PR +65 81271358 [email protected] SKILLS PROFESSIONAL EXPERIENCE LANGUAGES English Mandarin Cantonese Malay REFERENCE Mr. Richard Chan Facilities Engineering Manager Hewlett Packard Singapore Tel: +65 9046 0038 Ms. Toh JiaPing Sulzer Taiwan Sales Manager Sulzer Chemtech Tel: +886 225 121 018 Mr. K. Senthil Sulzer Technology Manager Sulzer Chemtech Tel: +65 6515 5531 Business Planning & Operation Manager (Asia Pacific) Business Management Office Hewlett Packard Enterprise (Singapore) July 15 – Current Manage company’s real estate operating expenses and narrate variance between actual and forecast (>USD 30million/annum) across Singapore, Malaysia, Taiwan, Hong Kong and Indonesia. Facilitate region’s long term budget and strategic portfolio planning Track region’s operation performance, scorecard, KPIs and report to leadership team. Evaluate project feasibility with return of investment study Create financial models for top management for decision making Host and present monthly business review with top management Coordinate multi-departments problem solving on key business problems Dashboard data reporting (Excel & Qlikview) for company’s real estate KPIs. Developed new Qlikview dashboard for Asia Pacific from scratch within 2 months without formal training Excel trainer within department on VLOOKUP, Pivot table, Index-Match, Goal Seek, Solver. Facilities Engineer Hewlett Packard (Singapore) Nov 12 – Jul 15 Project lead for HP water conservation project across manufacturing lines, saving 250k m3 of water per year Project management for new facilities/office setup Lean operation and system design for manufacturing utilities (gases, ultrapure water, cooling water and wastewater) Provide quarterly operation and roadmap review with VP of manufacturing ISO9001, ISO 14001 program lead and auditor Process Engineer Sulzer Chemtech (Singapore) Oct 11 – Nov 12 Design palm oil stripper columns, glycol columns and fine petrochemicals distillation equipment. Perform plant equipment simulation with computer software and recommend solution for customers Present technical solution to customers during sales presentation across South East Asia Identify improvement, debottlenecking solutions to improve customer business operation Perform onsite troubleshooting across Asia Pacific region Secured a total sales of SGD1.2mm over 13 months Chemical Engineering Alumni Society Committee Marketing Director National University of Singapore (NUS) Jul 14 – Current Organize events connecting university and chemical engineering alumni Produce website, marketing materials (flyers, poster) for event promotion Volunteer Instructor Jurong Community Centre 2012 Conduct iPad training classes for senior citizen HOBBIES Reading, programming (HTML, CSS, JS, iOS mobile), Presentation slide deck design

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V I N C E N T C H A N

E D U C A T I O NCurrent - 2017Microsoft-EDX

Professional Degree in Data Science

2009 - 2011National University of Singapore

Master of Science(Chemical Engineering)

2005 – 2009National University of Singapore

Bachelor of Engineering(Hons) Chemical

Data ScienceData Camp – Data Analysis with RData Camp – Intermediate R Coursera – R ProgrammingCoursera – Exploratory Data Analysis Coursera – Getting & Cleaning Data in R

AnalyticsNUS-NICF – Predictive ModellingEDX – MIT The Analytics EdgeTransact-SQL Database Query

Finance & AccountingCoursera – Management AccountingCoursera – Financial AccountingCoursera – Corporate Finance

Data VisualizationAdvanced Excel – VLOOKUP, PIVOTExcel Dashboard DesignQlikview Developer (Front End Design)

3 SOUTH BUONA VISTA RD #04-31 SG 118136Malaysian, Singapore PR

+65 81271358 [email protected]

S K I L L S

P R O F E S S I O N A L E X P E R I E N C E

L A N G U A G E SEnglish MandarinCantoneseMalay

R E F E R E N C EMr. Richard Chan Facilities Engineering ManagerHewlett Packard SingaporeTel: +65 9046 0038

Ms. Toh JiaPingSulzer Taiwan Sales ManagerSulzer ChemtechTel: +886 225 121 018

Mr. K. SenthilSulzer Technology ManagerSulzer ChemtechTel: +65 6515 5531

Business Planning & Operation Manager (Asia Pacific)Business Management OfficeHewlett Packard Enterprise (Singapore) July 15 – Current

• Manage company’s real estate operating expenses and narrate variance between actual and forecast (>USD 30million/annum) across Singapore, Malaysia, Taiwan, Hong Kong and Indonesia.

• Facilitate region’s long term budget and strategic portfolio planning• Track region’s operation performance, scorecard, KPIs and report to

leadership team.• Evaluate project feasibility with return of investment study• Create financial models for top management for decision making• Host and present monthly business review with top management• Coordinate multi-departments problem solving on key business problems• Dashboard data reporting (Excel & Qlikview) for company’s real estate KPIs.• Developed new Qlikview dashboard for Asia Pacific from scratch within 2

months without formal training• Excel trainer within department on VLOOKUP, Pivot table, Index-Match, Goal

Seek, Solver.

Facilities EngineerHewlett Packard (Singapore) Nov 12 – Jul 15

• Project lead for HP water conservation project across manufacturing lines, saving 250k m3 of water per year

• Project management for new facilities/office setup• Lean operation and system design for manufacturing utilities (gases,

ultrapure water, cooling water and wastewater)• Provide quarterly operation and roadmap review with VP of manufacturing• ISO9001, ISO 14001 program lead and auditor

Process EngineerSulzer Chemtech (Singapore) Oct 11 – Nov 12

• Design palm oil stripper columns, glycol columns and fine petrochemicals distillation equipment.

• Perform plant equipment simulation with computer software and recommend solution for customers

• Present technical solution to customers during sales presentation across South East Asia

• Identify improvement, debottlenecking solutions to improve customer business operation

• Perform onsite troubleshooting across Asia Pacific region• Secured a total sales of SGD1.2mm over 13 months

Chemical Engineering Alumni Society CommitteeMarketing DirectorNational University of Singapore (NUS) Jul 14 – Current

• Organize events connecting university and chemical engineering alumni• Produce website, marketing materials (flyers, poster) for event promotion

Volunteer InstructorJurong Community Centre 2012

• Conduct iPad training classes for senior citizen

H O B B I E SReading, programming (HTML, CSS, JS, iOS mobile), Presentation slide deck design

Hello!

I AM VINCENT

44%

31%

14%

9%

2%

REVENUE BY SEGMENT

Media Networks

Parks and Resorts

Studio Entertainment

Consumer Products

Interactives

UNDERSTANDING THE BUSINESS

Parks and Resorts

Media Networks

Sales from Resorts and Disneyland Admission Tickets

Affiliate fees from TV networksAd SalesVOD (Netflix, Hulu, Amazon)

44%

31%

14%

9%

2%

REVENUE BY SEGMENT

Media Networks

Parks and Resorts

Studio Entertainment

Consumer Products

Interactives

UNDERSTANDING THE BUSINESS

Interactives

Consumer Products

Studio Entertainment

Multi Platform Games

Live action and animated motion picturesLive stage play

Licensing fee Children booksMerchandise

44%

31%

14%

9%

2%

REVENUE BY SEGMENT

Media Networks

Parks and Resorts

Studio Entertainment

Consumer Products

Interactives

UNDERSTANDING THE BUSINESS

While Media Networks account for almost half of company’s revenue, the following areas are to be considered

1. Operating Margin of each segment2. Segment’s risk3. Potential room for growth in each

segment

The Walt Disney Company is not selling products/services. They are selling experience and memories.

-10%

0%

10%

20%

30%

40%

50%

2013 2014 2015

Operating Margin

WHO IS MORE PROFITABLE?

Consumer ProductsMedia Network

Studio EntertainmentParks & Resorts

Interactives

While media network brings in the highest revenue, the operating margin will remain relatively constant due to contract lockdown with TV networks. This margin may not continue should the company programming contracts with TV networks are not renewed on favourable terms.

Consumer product segment remains lucrative. However the success of this segment is highly dependent on other segments. Media network + Studio entertainment provide exposure for Disney’s characters, which in return drives consumer products sales. Park & resorts create marketplace for the sales as well.

EXAMPLES OF RISK FACTORS

Segment Risk Factors

Media Networks

Changes in public and consumer tastes may reduce demand for entertainment offeringChanges in technology and in consumer consumption patterns. Eg. Digital distribution like NetflixRisk of TV network not renewing contracts at favourable terms

Parks & ResortsRecession or economic downturn may reduce discretionary income available for vacation/park visits

Studio EntertainmentChanges in public and consumer tastes may reduce demand for entertainment offering

Consumer Products Intellectual property rights not enforced in certain countries/region

InteractivesStiff competition with all forms of entertainments availableDifficulties to create smash hits in platform games market

The Walt Disney Company Annual Report 2015

EACH SEGMENT REINFOCES

Media Networks

Parks and Resorts

Studio Entertainment

Consumer Products

Interactives

Opportunity to monetize Disney’s Characters

Provides characters to be used in future movies

Create desire to interact with Disney’s Characters

Create Additional Sales Outlets

New movies provide fresh new ideas for park experience

New movies/animations accompanied by platform games

Interactiveconsumer products

Popular movie’s character to have own’s TV series

DISNEY ’S DIGITAL STRATEGY

Improve Customer Experience with

Analytics

Enhance Operation Efficiency with Data-

Driven Approach

Interactivity using Digital Tools Across

ChannelsPersonalizing Using Connected Products

• Forecast waiting time for Disneyland’s attractions

• Understand individual guest’s past preferences to determine vacation packages

• Manage labor resources with analytics

• MyMagic+ Initiatives to customize visitor’s experience at Disneyland

• In-store application for guests to customize their shopping experience in Disney store.

Capgemini Consulting Report: Disney Making Magic Through Digital Innovation

WHAT’S AHEAD?

Augmented /

Virtual Reality

The push for immersive

virtual experience with

Disney from anywhere.

Data Analytics

To customize personal

experience for each

individual with targeted

advertising.

Physical – Virtual

Platform Games

Virtual games that involves

interacting with the

physical world.

Data-Driven

Decision Making

Using data to forecast

demand, reduce cost and

optimize operations

efficiencies.

Data is the new asset and source of competitive advantage to create new experience