resume 2016 disney
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V I N C E N T C H A N
E D U C A T I O NCurrent - 2017Microsoft-EDX
Professional Degree in Data Science
2009 - 2011National University of Singapore
Master of Science(Chemical Engineering)
2005 – 2009National University of Singapore
Bachelor of Engineering(Hons) Chemical
Data ScienceData Camp – Data Analysis with RData Camp – Intermediate R Coursera – R ProgrammingCoursera – Exploratory Data Analysis Coursera – Getting & Cleaning Data in R
AnalyticsNUS-NICF – Predictive ModellingEDX – MIT The Analytics EdgeTransact-SQL Database Query
Finance & AccountingCoursera – Management AccountingCoursera – Financial AccountingCoursera – Corporate Finance
Data VisualizationAdvanced Excel – VLOOKUP, PIVOTExcel Dashboard DesignQlikview Developer (Front End Design)
3 SOUTH BUONA VISTA RD #04-31 SG 118136Malaysian, Singapore PR
+65 81271358 [email protected]
S K I L L S
P R O F E S S I O N A L E X P E R I E N C E
L A N G U A G E SEnglish MandarinCantoneseMalay
R E F E R E N C EMr. Richard Chan Facilities Engineering ManagerHewlett Packard SingaporeTel: +65 9046 0038
Ms. Toh JiaPingSulzer Taiwan Sales ManagerSulzer ChemtechTel: +886 225 121 018
Mr. K. SenthilSulzer Technology ManagerSulzer ChemtechTel: +65 6515 5531
Business Planning & Operation Manager (Asia Pacific)Business Management OfficeHewlett Packard Enterprise (Singapore) July 15 – Current
• Manage company’s real estate operating expenses and narrate variance between actual and forecast (>USD 30million/annum) across Singapore, Malaysia, Taiwan, Hong Kong and Indonesia.
• Facilitate region’s long term budget and strategic portfolio planning• Track region’s operation performance, scorecard, KPIs and report to
leadership team.• Evaluate project feasibility with return of investment study• Create financial models for top management for decision making• Host and present monthly business review with top management• Coordinate multi-departments problem solving on key business problems• Dashboard data reporting (Excel & Qlikview) for company’s real estate KPIs.• Developed new Qlikview dashboard for Asia Pacific from scratch within 2
months without formal training• Excel trainer within department on VLOOKUP, Pivot table, Index-Match, Goal
Seek, Solver.
Facilities EngineerHewlett Packard (Singapore) Nov 12 – Jul 15
• Project lead for HP water conservation project across manufacturing lines, saving 250k m3 of water per year
• Project management for new facilities/office setup• Lean operation and system design for manufacturing utilities (gases,
ultrapure water, cooling water and wastewater)• Provide quarterly operation and roadmap review with VP of manufacturing• ISO9001, ISO 14001 program lead and auditor
Process EngineerSulzer Chemtech (Singapore) Oct 11 – Nov 12
• Design palm oil stripper columns, glycol columns and fine petrochemicals distillation equipment.
• Perform plant equipment simulation with computer software and recommend solution for customers
• Present technical solution to customers during sales presentation across South East Asia
• Identify improvement, debottlenecking solutions to improve customer business operation
• Perform onsite troubleshooting across Asia Pacific region• Secured a total sales of SGD1.2mm over 13 months
Chemical Engineering Alumni Society CommitteeMarketing DirectorNational University of Singapore (NUS) Jul 14 – Current
• Organize events connecting university and chemical engineering alumni• Produce website, marketing materials (flyers, poster) for event promotion
Volunteer InstructorJurong Community Centre 2012
• Conduct iPad training classes for senior citizen
H O B B I E SReading, programming (HTML, CSS, JS, iOS mobile), Presentation slide deck design
44%
31%
14%
9%
2%
REVENUE BY SEGMENT
Media Networks
Parks and Resorts
Studio Entertainment
Consumer Products
Interactives
UNDERSTANDING THE BUSINESS
Parks and Resorts
Media Networks
Sales from Resorts and Disneyland Admission Tickets
Affiliate fees from TV networksAd SalesVOD (Netflix, Hulu, Amazon)
44%
31%
14%
9%
2%
REVENUE BY SEGMENT
Media Networks
Parks and Resorts
Studio Entertainment
Consumer Products
Interactives
UNDERSTANDING THE BUSINESS
Interactives
Consumer Products
Studio Entertainment
Multi Platform Games
Live action and animated motion picturesLive stage play
Licensing fee Children booksMerchandise
44%
31%
14%
9%
2%
REVENUE BY SEGMENT
Media Networks
Parks and Resorts
Studio Entertainment
Consumer Products
Interactives
UNDERSTANDING THE BUSINESS
While Media Networks account for almost half of company’s revenue, the following areas are to be considered
1. Operating Margin of each segment2. Segment’s risk3. Potential room for growth in each
segment
The Walt Disney Company is not selling products/services. They are selling experience and memories.
-10%
0%
10%
20%
30%
40%
50%
2013 2014 2015
Operating Margin
WHO IS MORE PROFITABLE?
Consumer ProductsMedia Network
Studio EntertainmentParks & Resorts
Interactives
While media network brings in the highest revenue, the operating margin will remain relatively constant due to contract lockdown with TV networks. This margin may not continue should the company programming contracts with TV networks are not renewed on favourable terms.
Consumer product segment remains lucrative. However the success of this segment is highly dependent on other segments. Media network + Studio entertainment provide exposure for Disney’s characters, which in return drives consumer products sales. Park & resorts create marketplace for the sales as well.
EXAMPLES OF RISK FACTORS
Segment Risk Factors
Media Networks
Changes in public and consumer tastes may reduce demand for entertainment offeringChanges in technology and in consumer consumption patterns. Eg. Digital distribution like NetflixRisk of TV network not renewing contracts at favourable terms
Parks & ResortsRecession or economic downturn may reduce discretionary income available for vacation/park visits
Studio EntertainmentChanges in public and consumer tastes may reduce demand for entertainment offering
Consumer Products Intellectual property rights not enforced in certain countries/region
InteractivesStiff competition with all forms of entertainments availableDifficulties to create smash hits in platform games market
The Walt Disney Company Annual Report 2015
EACH SEGMENT REINFOCES
Media Networks
Parks and Resorts
Studio Entertainment
Consumer Products
Interactives
Opportunity to monetize Disney’s Characters
Provides characters to be used in future movies
Create desire to interact with Disney’s Characters
Create Additional Sales Outlets
New movies provide fresh new ideas for park experience
New movies/animations accompanied by platform games
Interactiveconsumer products
Popular movie’s character to have own’s TV series
DISNEY ’S DIGITAL STRATEGY
Improve Customer Experience with
Analytics
Enhance Operation Efficiency with Data-
Driven Approach
Interactivity using Digital Tools Across
ChannelsPersonalizing Using Connected Products
• Forecast waiting time for Disneyland’s attractions
• Understand individual guest’s past preferences to determine vacation packages
• Manage labor resources with analytics
• MyMagic+ Initiatives to customize visitor’s experience at Disneyland
• In-store application for guests to customize their shopping experience in Disney store.
Capgemini Consulting Report: Disney Making Magic Through Digital Innovation
WHAT’S AHEAD?
Augmented /
Virtual Reality
The push for immersive
virtual experience with
Disney from anywhere.
Data Analytics
To customize personal
experience for each
individual with targeted
advertising.
Physical – Virtual
Platform Games
Virtual games that involves
interacting with the
physical world.
Data-Driven
Decision Making
Using data to forecast
demand, reduce cost and
optimize operations
efficiencies.
Data is the new asset and source of competitive advantage to create new experience