resolving conflicts and preventing violence
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DESCRIPTIONResolving Conflicts and Preventing Violence. Melissa Amos BaDonna Funches Jolie Martin. Group 4 Chapter 14 Lesson 1 and 2. Grade: 9 th Ages: 13-15. Self Test!. Serious Violent Crime Rate in U.S. Schools. Rate Per 1,000 Students Ages 12-18. - PowerPoint PPT Presentation
Resolving Conflicts and Preventing ViolenceMelissa AmosBaDonna FunchesJolie Martin
Group 4 Chapter 14 Lesson 1 and 2Grade: 9thAges: 13-15
Serious Violent Crime Rate in U.S. Schools Rate Per 1,000 Students Ages 12-18
Rates of Bullying and Other School Discipline Problems
Types of Conflicts
Definition of ConflictInterpersonalInternal
How Conflicts Build
Physical warning signsKnot in stomachFast heart rateLump in throat Cold and sweating palmsSurge of energyConfrontational body language
Recognizing ConflictEmotional warning signsFeeling concernGetting defensiveWanting to cry, lash out or escapeNot feeling valued
Responding to Conflicts
Personal health and safety primary concernWalking away
Conflict Resolution Skills
Whenever youre in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.~William James
3Cs of Conflict ResolutionCommunicationCooperationCompromise
3 Rs of Conflict Resolution
More tolerance, less conflict.Accept others differences.Let people be themselves.
NegotiationThe issue is important to you.Check your factsRemember, goal is a solution.Rehearse.
Conflict Resolution Steps
1.Choose a time and place conducive to working out problems2.Work together at a solution3. Keep an open mind
Conflict Resolution Steps
4.Be flexible5.Take responsibility for your actions and role in the conflict6.Give the person an out
Ground RulesSolve the problem Tell the truth Listen without interrupting Be respectful Take responsibility for carrying out the agreement Keep the situation confidential
Peer Mediators TasksSet up ground rulesFind a neutral locationConfidentialityLet each side explain their side of storyClarify pointsSign an agreement
Need Peer Mediation?
1. Could this situation been handled better?2. Did they use the 3 Rs of conflict resolution?3. Looking at the six conflict resolution steps, what could they have done differently?
Community ResourcesJacksonvilles Childrens Commission126 Church Street, Suite 201Jacksonville, Florida 32202 (904) 630-3647
Conflict Resolution/Peer Mediation Project P.O. Box 117050G315 Norman Hall University of Florida Gainesville, FL 32611-7050 (352) 392-0726, ext. 281
ReferencesConflict Resolution/Peer Mediation Project. (1996) Resolving Conflict through Peer Mediation - Student Workbook, Teachers Edition. University of Florida.
Kreidler, William, J. (1997) Conflict Resolution in the Middle School: A Curriculum and Teaching Guide. Cambridge, MA: Educators for Social Responsibility.
References Merki, M. B., & Merki, D. (1999). Resolving conflicts and preventing violence. Glencoe health: A guide to wellness. (pp313-337). Woodland Hills, CA: Glencoe/McGraw-Hill.
National Youth Violence Prevention Resource Center. (2002). Facts for teens: Conflict resolution. Retrieved September 29, 2004 from http://www.safeyouth.org/scripts/teens/conflict.asp
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