DESCRIPTION FOR THE RELATIONSHIP OF IT, IM AND KM

Presented For:Dr. Mazida BinteLecturer UUM

Presented By:1) SHAHIN ELAHI BOX - 1921852) MOHD. ABDI SHAKUR -20000

3) MANIRUZZAMAN YASIN -192187

Overview:

Preface What is KM? What is IM? What is IT? Differences among KM, IM & IT Relationships among the three majores

Preface:

Today we live in a highly competitive world, everything is knowledge‐based. The latest management tool and realization of how to respond to the challenges of the economy in the new millennium, is the idea of "knowledge management" (KM). Now-a-days information systems play a very important role in improving an organization's performance and its increased competitive capacity. Technoloy is the achievements of both knowledegs.

Difinition:

Knowledge management is ‘the process that continually ensures the development and application of all kind of knowledge that is pertinent to a firm, with the objective of improving its problem-solving capacity and thus contributing to sustaining its competitive advantages

Knowledge Management

What is knowledge Management ?

A systematic and integrated coordination of organisation-wide activities of acquiring, creating, storing, sharing, dissemination, developing and deploying knowledge by individuals and groups in pursuit of organisational goals.

Figure 2-8 Example Customer Relationship Management (CRM) System

Knowledge Management System Cycle

Creates knowledge through new ways of doing things

Identifies and captures new knowledge

Places knowledge into context so it is usable

Stores knowledge in repository

Reviews for accuracy and relevance

Makes knowledge available at all times to anyone

What is IM

Information management (IM) is the collection and management of information from one or more sources and the distribution of that information to one or more audiences. This sometimes involves those who have a stake in, or a right to that information. Management means the organization of and control over the structure, processing and delivery of information.

Information, as we know it today, includes both electronic and physical information. The organizational structure must be capable of managing this information throughout the information lifecycle regardless of source or format (data, paper documents, electronic documents, audio, social business, video, etc.) for delivery through multiple channels that may include cell phones and web interfaces. Given these criteria, we can then say that the focus of IM is the ability of organizations to capture, manage, preserve, store and deliver the right information to the right people at the right time.

What is IM

Information management (IM) is the collection and management of information from one or more sources and the distribution of that information to one or more audiences. This sometimes involves those who have a stake in, or a right to that information. Management means the organization of and control over the structure, processing and delivery of information.

Outputs of a Management Information System

Scheduled reports○ Produced periodically, or on a schedule (daily, weekly,

monthly)

Key-indicator report○ Summarizes the previous day’s critical activities○ Typically available at the beginning of each day

Demand report○ Gives certain information at a manager’s request

Exception report○ Automatically produced when a situation is unusual or

requires management action

How Information gets Managed

Characteristics of Information Management

Provides reports with fixed and standard formatsHard-copy and soft-copy reports

Uses internal data stored in the computer system

End users can develop custom reports Requires formal requests from users

Information Technology (IT)

The technology used for the study, understanding, planning, design, construction, testing, distribution, support and operations of software, computers and computer related systems that exist for the purpose of Data, Information and Knowledge processing. 

Information Technology is the technology (hardware and software) required for the processing of data and other information. This website is a type of information technology. See the related links. 

Information Technology (IT)

E-Learning System

Similarities between KM and IM Selection and filtering Search and retrieval Archiving and indexing Cataloging and Classification Ordering and integration Use and sharing Analysis and evaluation

Differences between KM and IM

Knowledge management Focus on knowledge renewal

and creation Action oriented People‐ and customer

centered Emphasis on utilization and

sharing Add value to knowledge

resource

Information management Focus on information-organization Prefer static objects Document‐ and information

centered Emphasis on processing and

preserving External orderliness

3 in 1

Knowledge Management = KM KM = (I + P)S

Legend:

I = Information Management

+ = Information Technology

P = People

s = shared use

IT & KM

IT is often advanced as the anchor to develop knowledge management initiatives.

Technology is configured when information is comprised or composed with