rejuvenating broken britain
DESCRIPTION
Mark Darby's vision for connecting the public service ecosystem, so that partners work together to forge stronger communities with pam. pam is the platform for change and relationship success. It is a collaborative software environment that enables people and organisations to achieve more, and make life easier.TRANSCRIPT
Rejuvenating Broken Britain
© 2012 Achieve More CIC - all rights reserved
Connecting the public service ecosystem
@mark_thinks
Delivering Social Justice will require strong leadership…….it will also require new and imaginative approaches to designing and funding services, and close partnership between the private, public and charitable sectors.
Social Justice: transforming lives (2012 p60)
© 2012 Achieve More CIC - all rights reserved
Forces pushing for change
National themes
Outcome based commissioning
Payment by results, Community Budgets
Open public services
State of
Troubled families
Partner working
Agency specific
State of
the nation
Probation review
Force collaboration
PCC
National initiatives Ending guns, gangs, youth violence
Reducing risk of organised crime
Life chances, work programmme
Examples only
Economy
© 2012 Achieve More CIC - all rights reserved
Forces resisting change Lacking commissioning skills
Third sector commercial experience
Capability to partner
Attribution issues (inputs & outputs)
Language, norms & behaviours
Different tools & processes
Increasing co-opetition
Old ways of workingInformation sharing protocols
Silo based, outdated IT systems
Organisation centric plans & policies
Priority conflicts
National vs. local
Ecosystem vs. agency
Organisational vs. personal
Leadership & workforce appetite
Increasing co-opetition
Initiative vs. initiative © 2012 Achieve More CIC - all rights reserved
Capability to partner
Old ways of working
Priority conflicts
You need a platform for change and
relationship success
© 2012 Achieve More CIC - all rights reserved
CSF 3 -Effective
Relationship Architecture/s
Input
Reputation&
Results
Output
Fulfilling the promise of partnering
The ecosystem outcomes we deserve
CSF 1 - A Capability to PartnerInput
CSF 2 - The Right Partner/sInput
critical success factors
© 2012 Achieve More CIC - all rights reserved
To improve the outcomes
we need to improve the
interactions
Addressing factors that affect collaboration
Collaboration
Leadership
Org purpose &direction
Values & Beliefs
CSF1
Team working &Individuals
Structure & control
Systems & Technology
Team working & individuals
Individual Makeup
Job role
Rewards & consequences
Policies & procedures
Team skills &training
Feedback mechanisms
See Alliance Brand page 149 onwards
© 2012 Achieve More CIC - all rights reserved
Ending gun, gang, youth crime
Salford ecosystem working
SERIOUS AND ORGANISED CRIME
S O C A
Serious Organised Crime
‘Troubled’ Families
Anuj Bidve
© 2012 Achieve More CIC - all rights reserved
Why Deliver better outcomes for less cost
Families Gangs
Nominal's
/ persons
of interest
CommunityInter
organisation
Intra
organisationFor
What Prevention, Enforcement, Support & Growth Ecosystem delivery
Change Engage Track Navigate Nurture
Connecting the public service ecosystem
Who
Relationship portfolio
Staff SuppliersStatutory
partners
Citizens/
representatives
Other
partners Members
Where
How
Joint plans,
projects,
programmes
&
inspections
Daily briefing
& tasking.
KPIs &
Scorecard
performance
Decision support
Risks, stakeholders,
diagnostics,
selection &
negotiation
Thematic
groups.
Informal /
Formal
working
Target
audience
accounts &
alliances
Change Engage Track Navigate Nurture
© 2012 Achieve More CIC - all rights reserved
Improving interactions in the offender ecosystem
‘Outside Place’
Probation
CommissionerSentencers
Commentators &
other Influencers Auditors/
Assessors
Quangos &
Central Govt
“The criminal justice ecosystem contains
complex relationships and interactions
among its stakeholders. These
interactions are what make the whole
thing work (or not). By making the
interactions better we can enhance the
way the ecosystem works and improve
the outcomes from it. The only way for
We are working closely with Staffordshire &
West Midlands Probation Trust on this
initiative.
‘Inside Place’
Victims, Citizens &
Communities
Other
Commissioners
Probation
Service
Providers
Other
services
Providers
Offender
Manager
Offender
the outcomes from it. The only way for
[Big] Society to achieve its mission is to
equip the participants to get better
results, together.”
Mark Darby
Author of Alliance Brand & social
entrepreneur
Police
© 2012 Achieve More CIC - all rights reserved
In conclusion
• Get a platform for change and relationship success
• Harness the forces pushing for change
• Address the forces resisting change
• Build a capability to partner
• Implement 21st century ways of working • Implement 21 century ways of working
• Act as an ecosystem to tackle priorities and redesign initiatives
• We can rejuvenate Broken Britain, together
© 2012 Achieve More CIC - all rights reserved© 2012 Achieve More CIC - all rights reserved
Contact us now to achieve more:
www.achievemorewithpam.com
www.achievemorecic.co.uk
Telephone +44 (0) 1273 704500
www.markdarby.co.uk
© 2012 Achieve More CIC - all rights reserved
@mark_thinks