reginald lucas resume v3

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Reginald T. Lucas 1612 Farrell Court • Old Bridge, NJ, 08857 • (813)210-7132 [email protected] PROFESSIONAL EXPERIENCE Toys R Us- Senior Analyst, Global eCommerce Finance and Backend operations ( November 2014-Present) Wayne, NJ Led effort to optimize, outsource and automate recurring report generation operations allowing FTEs to concentrate on analyzing and advising the business. Develop end to end automated reports for daily, weekly, and monthly reports for all of the Toys R us dotcom markets and various functional areas. Serve as the subject matter expert for all global market back end operations (fulfillment, cus tomer service, payment and OMS) Manage the Order Management and payment services implementation for ToysrRus international markets using Sterling IBM applications (Sterling Console, Sterling Store) Liason with 3 rd party vendors to provide business & integration requirements for all backend systems (OMS, Payment services, CRM) Toys R Us- Online Analyst, Business Intelligence ( June 2013-November 2014) Wayne, NJ Research and analyze industry trends to better understand Toys R Us’ position in the digital market Led effort to optimize, outsource and automate recurring report generation operations allowin g FTEs to concentrate on analyzing and advising the business. Develop end to end automated reports for daily, weekly, and monthly reports for all of the Toys R us dotcom markets and various functional areas. Provide appropriate analytical support to evaluate return on investments and effectiveness of new initiatives. Toys R Us- Analyst, Global Finance and Business Analytics ( February 2012- June 2013) Wayne, NJ Create, analyze, and automate ad-hoc and recurring financial and key performance indicator reports for all Toys R US dotcom global markets. Acted as the relationship manager for the Toys R US Canadian dotcom business and successfully assisted in the launch of Toys R Us Canada on the Ebay marketplace. Provided and presented insight on weekly sales drivers to upper management as well as consulted the global market directors on market trends and key initiatives. Review monthly P&L versus budget and forecast and report on root cause of variances. JPMorgan Chase- Senior Analyst, Global Philanthropy ( May 2011- February 2012) New York, NY End to end Management and processing of over 8 million dollars of charitable contributions for all lines of businesses to non for profit organizations. Identified process inefficiencies and develop and implement process improvements for streamlined payment processing. Researched and create financial reports and executive presentations on current and historical charitable spend. JPMorgan Chase- Global Expense Allocations SAPCO MIS Analyst, ( August 2009- May 2011) Jersey City, NJ

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Page 1: Reginald Lucas Resume v3

Reginald T. Lucas 1612 Farrell Court • Old Bridge, NJ, 08857 • (813)210-7132

[email protected]

PROFESSIONAL EXPERIENCE

Toys R Us- Senior Analyst, Global eCommerce Finance and Backend operations (November 2014-Present)

Wayne, NJ

Led effort to optimize, outsource and automate recurring report generation operations allowing FTEs to concentrate on analyzing and advising the business.

Develop end to end automated reports for daily, weekly, and monthly reports for all of the Toys R us dotcom markets and various functional areas.

Serve as the subject matter expert for all global market back end operations (fulfillment, cus tomer

service, payment and OMS)

Manage the Order Management and payment services implementation for ToysrRus international

markets using Sterling IBM applications (Sterling Console, Sterling Store)

Liason with 3rd party vendors to provide business & integration requirements for all backend systems (OMS, Payment services, CRM)

Toys R Us- Online Analyst, Business Intelligence (June 2013-November 2014) Wayne, NJ

Research and analyze industry trends to better understand Toys R Us’ position in the digital

market

Led effort to optimize, outsource and automate recurring report generation operations allowin g

FTEs to concentrate on analyzing and advising the business.

Develop end to end automated reports for daily, weekly, and monthly reports for all of the Toys R us dotcom markets and various functional areas.

Provide appropriate analytical support to evaluate return on investments and effectiveness of new initiatives.

Toys R Us- Analyst, Global Finance and Business Analytics (February 2012- June 2013)

Wayne, NJ

Create, analyze, and automate ad-hoc and recurring financial and key performance indicator

reports for all Toys R US dotcom global markets.

Acted as the relationship manager for the Toys R US Canadian dotcom business and successfully

assisted in the launch of Toys R Us Canada on the Ebay marketplace.

Provided and presented insight on weekly sales drivers to upper management as well as consulted the global market directors on market trends and key initiatives.

Review monthly P&L versus budget and forecast and report on root cause of variances.

JPMorgan Chase- Senior Analyst, Global Philanthropy (May 2011- February 2012)

New York, NY

End to end Management and processing of over 8 million dollars of charitable contributions for all lines of businesses to non for profit organizations.

Identified process inefficiencies and develop and implement process improvements for streamlined payment processing.

Researched and create financial reports and executive presentations on current and historical

charitable spend.

JPMorgan Chase- Global Expense Allocations SAPCO MIS Analyst, (August 2009- May 2011)

Jersey City, NJ

Page 2: Reginald Lucas Resume v3

Responsible for analyzing and reporting a 40 billion dollar budget of indirect expense allocations

across all lines of businesses within the firm

Manipulated large amounts of data (2.5 million in monthly transactions) to create and maintain

plan, actual, and forecast expense reports for senior management

Created automated approaches to increase both data quality & time efficiencies for key reports

Supported system-related enhancements by engaging in user acceptance testing

Engaged in workshops with counterparts in the UK, India, and US to develop communications & processes for the expense allocation user group

Collaborated with key LOB (Line of Business) & corporate sector contacts to redesign the firm’s expense allocation product and price guide and increased data quality from 80% to 99.4%

JPMorgan Chase- Corporate Reporting Business Analyst, (August 2008- August 2009)

Jersey City, NJ

Acted as a liaison with key Corporate Subject Matter Experts (Tax, MIS, REG, SEC, Consol, etc) to

address/resolve any issues found with account analysis or requests, in conjunction with the Corporate reporting project mangers

Assisted Corporate Reporting Project Managers with business analysis & project support

Analyzed test output for reporting conformity issues, and provided feedback to stakeholders

EDUCATION

University of South Florida B.S. in Accounting and Finance, May 2008 Tampa, FL

Macquarie University Study Abroad Exchange Program, (February- July 2006)

North Ryde, Australia Was selected to participate in an intensive international exchange program as a student

representing the University of South Florida Studied marketing, information systems and psychology

Skills

Proficient in Microsoft Office with advanced knowledge of Microsoft Excel and Microsoft Access Proficient in firm-wide Essbase reporting tools (EARS,CMR,etc.)

Advanced knowledge of Omniture Web Analytics reporting.

Proficient in Google Analytics

AS400 Systems Business Objects

Advanced knowledge of IBM Sterling Applications (IBM OMS Console, Sterling Store)

ATG Oracle Applications