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    Indian Railway is an organization with about 64,500 km of track

    covering almost all parts of India and employing about 14 lacs of

    employees. The railway has committed to providing comprehensive

    health care services to its employees, their families and other

    beneficiaries. To cater to the health needs of the beneficiaries of

    railway health care, the railway has a huge health organization with

    all levels of health care viz Primary, Secondary, Tertiary healthcare

    services at field level, divisional level and zonal level respectively

    and referral services to outside agencies as well.

    Need for the Study:

    In 1997, the ministry of railway felt that there is a need for the

    reorganization of the railway by forming nine newer zones for

    effective administration by decentralization. Two of the nine new

    zones have already started functioning from October 2002.

    Remaining seven zones start functioning from April 2003. Since the

    new zones are being formed, there may be a need for new hospitals at

    zonal level for second level referral services.

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    South Western Railway, headquartered at Hubli, Karnataka is one of

    the new railway zones to be established. This railway zone is being

    organized by taking Bangalore and Mysore divisions of Southern

    Railway and Hubli division of South Central railway. The health

    services for Wheel and Axle Plant, Bangalore also come under the

    administrative control of South Western railway.

    This study aims at studying the existing referral health care facilities

    in South Western Railway and examining the need for further

    enhancing and strengthening the referral services in South Western

    Railway.

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    To study the existing referral health services and examine the

    need for further enhancing and strengthening referral health

    services in South Western Railway Zone and explore various

    options for the same and recommending the best.

    1. To study the existing referral services in South Western

    Railway.

    2. To explore the necessity for further enhancing and

    strengthening of referral health services in South Western

    Railway

    3. To examine various means of enhancing and strengthening the

    referral services viz upgrading the in-house facilities,

    developing a referral system for out side hospitals (out-

    sourcing).

    4. To suggest the effective means and quantum of enhancement

    and strengthening the referral services with minimum

    expenditure.

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    Development of hospital services after independence:

    After attaining independence, there was a rapid industrialization in

    the country; but at the same time, there was continuous growth of

    population, which caused a number of problems in providing

    adequate medical and health services. On the eve of independence,

    there were 7400 hospitals and dispensaries in India. There were

    1,13,000 beds, giving a population bed ratio of 0.2 beds per thousand

    population. There were 19 medical colleges and 19 medical schools.

    As a consequence of industrialization and population growth, special

    medical and health problems cropped up. Special efforts, therefore,

    were made by Government of India to solve these problems. The

    Government has set up various committees to recommend the

    strategies to tackle the problem. Some of the important committees

    are Bhore Committee, Mudaliyar Committee, Jain committee,

    Shrivastava committee, Sidhu Committee, Rao Committee, Bajaj

    Committee, Chhadda committee and so on.

    According to Health Information India (1995-96), India had 146

    medical colleges, 15,097 hospitals and over 6,23,819 beds, with

    population bed ratio of 0.67 per 1000 population, admitting about

    thirty million patients in a year. Of all these hospitals, 4,621 were

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    rural hospitals with over 1,22,453 beds and 10,416 were urban

    hospitals with 5,01,368 beds. When these hospitals are categorized

    according to the ownership, then there are 4,473 Government

    hospitals with 3,75,987 beds, 335 local body hospitals with 19,677

    beds and 10,289 private and charitable hospitals with 2,28,115 beds.

    The population bed ratio at the time of independence was roughly

    0.25 per 1,000 population, in 1991, it was 0.75 and in 1995, it was

    0.67. Still these figures were far less than the target recommended by

    Mudaliyar committee at one bed per 1,000 population. To maintain

    the population bed ratio of 1995, it requires adding about 6,000 to

    7,000 beds in a year, taking into account the population increase.

    On achieving independence, India embarked upon a planned effort for

    raising the standard of living of masses and made the health planning

    an integral part of the overall socio-economic development.

    The recommendations pertaining to the hospital services of the

    various committees set up by the Government of India are reviewed.

    Bhore Committee (1943-46) recommended a short term plan covering

    a period of two to five years for setting a 30 bedded hospital for every

    two Primary Health Centers and a long term plan called the three

    million plan for setting up a 75 bedded hospital for 10,000 to 20,000

    population, secondary units with 650 bedded hospital and a district

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    hospital with 2,500 beds in each district with a population of 5 to 7

    lacs.

    Mudaliyar committee (1961) recommended a population bed ratio of

    one per thousand population.

    National Health Policy (1983) recommends that the curative centers

    should be related to the populations they serve, keeping in view the

    densities of the population, distances, topography, and transportation

    facilities. These centers should function within the recommended

    referral system, the gamut of general specialties required to deal with

    the local disease patterns being provided as near to the community as

    possible, at the secondary level of the hierarchal organization. To

    maximize the utilization of available resources, new and additional

    curative centers should be established only in exceptional cases, basic

    attempt being towards upgrading the existing facilities at selected

    locations, the guiding principle being to provide the facilities as near

    to the beneficiaries as possible. The strategy also is to reduce the

    expenditure by utilizing the cheap and locally available resources and

    appropriate architectural designs and engineering concepts and

    economic investment in equipment.

    Special, well-coordinated programs are launched to provide physical

    and social rehabilitation of those who are mentally retarded, deaf,

    dumb, blind, physically disabled, infirm, and aged.

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    Policy of railway:

    True to the ideas of welfare state, the Indian Railway has been

    pursuing a policy of progressively improving both the working and

    living conditions of staff and providing them with maximum

    possible amenities in several spheres including medical facilities.

    (IRMM, Para-101)

    Mission Statement of Indian Railway Medical Service: Total patient

    satisfaction through humane approach and shared commitment of

    every single doctor and paramedic to provide quality health care

    using modern and cost effective techniques and technologies.

    (IRMM, Para-108)

    In April 1954, the MOR appointed a one-man commission under

    Dr.E.Somasekhar to present a detailed scheme on planned expansion

    of medical facilities on Indian railway.

    With a view to examine and implement the said scheme, a separate

    cell was created at the Railway Board in 1955. There has been a

    progressive improvement and expansion of the curative and

    promotional services on IR since then, resulting in an appreciation

    from the Kunzru Committee (1963) as being second to none in the

    country.

    All Zonal railways have now a uniform organization of medical

    services. The policy in this respect is based on the realization that the

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    expenditure in this direction would pay the dividend in the long run.

    The output of a contended and healthy worker who is relieved of

    mental and financial worries on an account of his own or some family

    members sickness will be better and more conductive to the efficient

    running of railway.

    To meet the primary health care needs of the beneficiaries, the

    railway run health units, each catering for the needs of about 2,000 to

    7,000 population and the distance between two health units 80 km to

    160 km.

    The railway has Divisional Hospitals, one each is a division and sub-

    divisional hospitals depending upon the requirement, which serve as

    first referral centers with services in basic broad specialties viz

    medicine, surgery, obstetrics and gynecology, pediatrics and

    ophthalmology. The services of other broad specialties are also

    available in these hospitals depending upon the availability of doctors

    in a particular specialty. The railway also hires the services of the

    honorary consultants for the specialties in which the in-house

    specialists are not available.

    The zonal hospitals, one each in a zone serve as second level referral

    centers. These hospitals provide services in all the broad specialties

    and in a few super specialties. As far as super specialty services are

    concerned, different zonal hospitals provide services in different

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    super specialties for effective and economic utilization of resources.

    The zonal hospitals also hire the services of the honorary consultants

    of outstanding caliber in both broad specialties and super specialties.

    At present, the railway has about 605 health units, 56 sub divisional

    hospitals, 55 divisional hospitals and 9 zonal hospitals.

    Criteria for opening a railway hospital(IRMM Para 302(2) & (4)):

    The bed strength of existing RH may be considered for increasing

    suitably when the BOR exceeds 110 percent and where every

    available space in the building has already been utilized for indoor

    beds.

    Building or rooms for ancillary services, such as laboratory, X-ray

    department, physiotherapy unit etc, should be provided in those

    hospitals where there is justification for the same.

    Criteria for increasing bed-strength of a hospital(IRMM, Para 303):

    All proposals for increasing the bed-strength of a hospital should be

    subjected to the following evaluation.

    For the month preceding the month during which the

    evaluation is undertaken a list has to be made-out of all patients

    admitted to the hospital giving the following details.

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    1. Serial number

    2. Name

    3. Age & Sex

    4. Disease

    5. Date of Admission

    6. Date of Discharge

    7. Date of Operation (If Operated)

    8. Place from where referred

    Thereafter, about 5% of these cases are randomly (Using

    Fischers Table) scrutinized minutely and critically by calling

    for their complete case papers.

    1. If it were really necessary for all those to have come to

    the hospital.

    2. If they could not be disposed off at the periphery by

    developing facilities there.

    3. If a few could not have been admitted in a nearer

    hospital even if it was necessary for these cases to have

    been referred to.

    4. If some of them could not have been discharged earlier

    with better discharge notes for a good follow up in the

    OPD/Health unit.

    5. If the stay could not have been made shorter by quicker

    investigation, better diagnosis, and active treatment.

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    If a systemic appraisal as indicated above, shows a very small

    number of cases, which should not have been admitted, the

    significance is enormous.

    It may be possible to find out if a certain disease is endemic

    and if it is advisable to take special preventive steps or create

    suitable facilities to bring down the number of such reference.

    The facilities in an hospital is considered to be optimally utilized if

    the BOR is between 70 to 85, according to various authorities.

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    Consequent to the reorganization of railway zones, there is a need

    for enhancing and strengthening of referral health services in South

    Western Railway.

    The author visualizes the following alternatives, which require

    individual evaluation for recommending the best one

    1. Referring patients to existing zonal hospitals in Secunderabad

    and Chennai.

    2. Referring the patients to outside recognized hospitals and pay

    the hospital bills at agreed rates or by system of reimbursement

    A system of out-sourcing the referral services.

    3. Developing an in-house facility.

    a. Up-gradation of any of the existing railway hospitals as

    zonal hospital

    b. Construction of a separate zonal hospital for SWR.

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    The study area comprises of the hospitals situated in geographical

    area through which the tracks of SWR run. The South Central

    Railway Zonal Hospital at Secunderabad serves as a reference

    hospital for comparison and standardization.

    The period of study is of two and a half months duration, from

    15 October 2002 to 31 December 2002.

    The study is a combination of various types of study such as

    Exploratory, Problem anticipatory and solving, Designing and

    Modifying Systems and Evaluation of Options. In its entirety, the

    nature of study does not fit into any defined categories but comprise

    the components of different types of study.

    Different hospital records such as Annual Narrative reports, Hospital

    and Departmental Budget, Financial Statement, various policy

    documents of MOR & RB, Referral files, Reimbursement and

    payment records of Railway Hospitals at Secunderabad, Hubli,

    Bangalore, Mysore, and Wheel and Axle Plant form the basic tools,

    which give relevant data for the study.

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    For evaluating the option of utilizing the existing zonal hospital in

    Chennai and Secunderabad, the adequacy of referral facilities in SR

    and SCR is studied to find out whether they can still accommodate

    the patients from SWR.

    For evaluating of the option of out-sourcing the referral health

    services, the referral system and the pattern of reimbursement (other

    than cardiac cases) and bill payment are studied and applied to the

    situation, assuming that the patients who were previously referred to

    existing railway hospitals will now be referred to outside hospitals.

    For evaluating the option of constructing a new zonal hospital for

    SWR and of the option of upgrading the facilities at any of the

    existing hospitals to zonal hospital, the referral patterns of the four

    railway hospitals are studied. This gives the estimate of the size of the

    new zonal hospital required or the number of additional beds to be

    added to the existing facility. The expenditure incurred for running

    the zonal hospital at Secunderabad is taken as reference for evaluating

    the cost of running a new zonal hospital for SWR or for upgrading the

    existing facility at any of the Railway hospitals. Zonal hospital at

    Secunderabad is taken as reference hospital for comparisons because,

    it is one of the two zonal hospital till now catering to the referral

    needs of a part of a population to come under SWR and it is assumed

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    that the bed strength of the proposed hospital would be approximately

    same as that of zonal Hospital Secunderabad.

    The location for zonal hospital would be based on study of the

    distribution of the population and policies of railway.

    The costs involved in all the options are evaluated. Taking into

    consideration, the present policy of the MOR, the best possible option

    would be recommended.

    Limitations of Study:

    The existing hospitals, which will come under SWR are at

    present under administrative control of different authorities, as

    Southern railway (Bangalore and Mysore), South Central

    Railway (Hubli) and Wheel & Axle Plant (Railway Hospital,

    Wheel and Axle Plant). Hence, the policies, the procedures,

    and the documentation in different hospitals differ.

    Documentation in some railway hospitals is inadequate.

    Records of more than one year past in some hospitals are not

    available.

    After going through the records of past three to five years, in

    hospitals where all the past records are available, the statistical

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    figures were found to be consistently same with only minor

    variations.

    To over come the above mentioned deficiencies, first, the facts

    and figures are standardized and then applied in the study. For

    example, if the reimbursement particulars of only nine months

    are available, then the figures are mathematically upgraded for

    one year and then applied to the study.

    Due to the factors mentioned above, it was decided to analyze

    the data of year 2001-02 only, instead of taking the averages of

    past few years.

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    Study of the present scenario in existing railway hospitals

    in SWR:

    Due to the vastness of the information to be discussed, it requires a

    large amount of space to present the scenario in a descriptive form.

    So the scenario is presented in a tabular form.

    Human resources:

    Table-1 below gives the over-view of the existing human resources in

    SWR.

    Table -1, Human Resource, Medical Services, SWR

    Job Title

    HUBLI

    BANGALORE

    MYSORE

    W&AP

    SECUNDERABAD*(

    For

    comparisiononly)

    1 2 3 4 5 6

    Medical Director or equivalent 01 01 01 01 02

    Medical Officers of all grades 25 07 21 08 40

    Hon. Consultants and contract

    docs04 06 06 04 10

    Asst. Nursing officer NIL NIL NIL NIL 01

    1 2 3 4 5 6

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    Matron Gr I,II &III 17 05 09 07 34

    Nursing sister and Staff Nurse 33 16 22 07 70

    Asst. Pharmacy officer 01 NIL 01 NIL 01

    Pharmacists, Gr I,II&III 21 08 14 04 32

    Lab Suptds. Gr I,II&III 03 02 04 02 06

    Physiotherapists Gr I, I & III 01 NIL 01 01 02

    Dietician NIL NIL NIL NIL 01

    ECG Technician 01 01 02 01 04

    Dialysis Technician NIL NIL NIL NIL 06

    Radiographer 02 01 04 01 06

    OT Assistants and Dressers 15 06 21 07 31

    Hospital Attendants & Peons 59 12 42 09 89

    Ambulance driver 03 03 05 02 05

    Cook 06 04 05 04 12

    Other Group C Staff 39 04 14 04 42

    Superintending Engineers 01 NIL 01 NIL 02

    For comparative purposes only.

    Table-2 below gives the over-view of the utilization of existing

    referral hospitals in SWR.

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    Table-2, Overview of referral health services in SWR

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    Hospital Expenditure 2001-02:

    Table-3 below gives the Total Hospital Expenditure in various referral

    hospitals in SWR.

    Table-3, Hospital Expenditure 2001-02 (in Thousands of Rupees):

    Divisional

    Hospital

    Hubli

    Divisional

    Hospital

    Bangalore

    Divisional

    Hospital

    Mysore

    Wheel and

    axle Plant

    Hospital

    *Zonal

    Hospital

    Secunderabad

    Serialnumber

    HOSPITAL

    S

    No of

    Doctors

    Generaly

    Specialist

    Hon.Consul

    Sectioncoveredin

    km

    Noofemployeesse

    rved

    Employees+Family(Sizeo

    fFamily=5)

    NumberofRetiredperso

    nsserved

    Retired+Family(Sizeof

    Family=3)

    TotalPopulationSe

    rved

    TotalNoofbeds

    Beds/1000population

    Totalinpatientsin20

    01-02

    AverageNoofInpatient

    sperday

    BedOccupancyRatio

    Out

    patients

    Per day

    Totalcases

    Workloadperdoctor

    Divisional

    Hospital

    Hubli

    (*Zonal HQ)

    0

    817 04

    1

    458

    2215

    9

    +800

    *

    11079

    5

    +4000

    *

    1

    5404620

    11541

    5

    +4000

    *

    14

    9

    1

    .29

    4

    382106 71 617 62

    Divisional

    Hospital

    Bangalore

    0

    304 06 500

    1137

    656880

    1

    9985599 62479 46

    0

    .73

    1

    38525 72 300 27

    Divisional

    Hospital

    Mysore

    0

    318 06

    1

    121

    1948

    497420

    1

    1463438

    10085

    8

    10

    1

    1

    .00

    2

    015

    5

    65 691

    44669

    Wheel and

    axle Plant

    Hospital

    0

    107 04 NA 2213 11065 181 543 11600 36 3.1 1156 14 30 190 25

    S.C.Rly

    Zonal

    Hospital

    Secunderaba

    d

    1

    030 10

    The figures of this hospital are only for

    comparative purpose. These columns are

    not relevant to the study.

    30

    0

    2

    472

    3

    180 601

    40077

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    Salary, wages and

    administration38887 18270 36201 10080 68838

    Hospital costs

    excluding

    Medicines

    941 340 625 127 1575

    Cost of medicines 16744 5500 13877 3450 49922

    Cost of

    Equipment1751 700 1829 725 7606

    Repairs and

    maintainance of

    equipment119 880 205 632 806

    Reimbursement,

    payment to otherhospital

    1378 1598 397 2714 22564

    Welfare

    Expenditure172 270 464 75 672

    Misc.

    Expenditure00 00 00 00 00

    Total expenditure 81272 27558 53598 17803 109609

    No of employees

    and retired23699 13374 20556 2394

    Cost of medical

    service on each

    beneficiary2531 2061 2607 7437

    Not relevant to

    the study.

    * For comparative purpose only.

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    Evaluation of the option of referring the patients to

    existing Zonal hospitals at Chennai and Secunderabad:

    At present, south central railway hospital at Secunderabad is the

    second referral centre for the patients from Hubli division and

    Southern railway hospital Chennai is the second referral centre for

    patients from Bangalore and Mysore divisions and Wheel and Axle

    plant. Railway hospital Chennai also serves the super-specialty needs

    of patients from other zones of Indian railway.

    The BOR at Zonal hospital Secunderabad is 60.3. The facility at

    Secunderabad appears to be underutilized. The reasons for this

    phenomenon is beyond the scope of this study.

    The Table-5 gives the clear picture of the health facilities in

    reorganized South Central railway.

    Table-5, Health facilities in reorganized South Central railway.

    Hospital

    Population

    including

    retired

    No of

    BedsBOR

    Beds/1000

    population

    Secunderabad

    Vijayawada

    Guntakal

    Other Sub-

    divisional

    hospitals

    650065

    300 60

    203 64

    131 70

    60 60

    1.06

    Total 650065 694 63.5 1.06

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    The BOR at Zonal hospital Chennai is 84 and it is optimally utilized.

    The table-6 gives the overview of health services in the reorganized

    southern railway.

    Table-6, Health facilities at reorganized Southern railway

    Hospital

    Population

    Includingthe retired

    No of beds BOR Beds/1000

    population

    Zonal Railway

    hospital,

    Chennai

    Total of all other

    Railway

    hospitals

    1600926

    505 84

    1224 65.1

    1.08

    Total 1600926 1729 1.08

    Following inferences may be made by studying the Tables 5 & 6.

    The referral health facility at Secunderabad is slightly under

    utilized and the facility at Chennai is optimally utilized.

    Due to the increasing cost of medical care in the open market,

    there is a possibility in the near future that the facility at

    Secunderabad may also be optimally utilized.

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    This option of referring the patients to the existing facility is

    the most cost effective as no fresh investment or expenditure is

    involved.

    The population bed ratios in both the reorganized South central

    and southern railways would be around unity, and is in

    consistent with the Bhore committee recommendations, but

    still less than the one recommended in National health policy

    1983, of having around 4,000 beds in a district of 10 lacks

    population.

    Because of the factors mentioned above, this option may be

    considered as a short-term measure, until the other facility is

    developed in SWR.

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    Evaluation of the option of Out-sourcing the referral

    services:Assuming that the patients who are at present referred to zonal

    hospitals at Secunderabad and Chennai, are referred to out side

    hospitals, the projections as in Table-7 may be made. These

    projections are purely mathematical in nature. The data of one

    scenario is applied to an other scenario

    Table-7, (Projections of referrals and referral costs per annum)

    Hubli Bangalore Mysore W & APProjected No

    of referrals to

    outside

    hospitals

    (Non cardiac)

    279 209 445 834

    Average

    cost of eachreferral in

    Rs.

    12354 15980 13600 26607

    Total cost

    of referral

    in Rs.

    3446766 3339820 6052000 22190238

    Total cost of referrals = Rs. 3,48,28,824 per annum.

    (See Table-4 for source of figures)

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    Evaluation of option of developing an in-house facility:

    a) By upgrading any of the existing hospitals.

    b) By constructing a new hospital.

    Deciding the location of the new facility:

    Various parameters for deciding the location of new facility

    for SWR are considered as under.

    Distribution of the population: The majority of the population

    is around Hubli (Table-2).

    Length of the section: Hubli division has the lengthiest tracks

    on SWR (Table-2).

    Transportation facility: This factor does not make much

    difference as all the divisions of the railway are interconnected

    similarly.

    Presence of outside facility: Bangalore and Mysore have very

    good outside facilities compared to Hubli so Hubli gets priority

    in having a zonal facility over other two locations.

    Economy: The hospital presently at Hubli has the highest

    number of beds compared to other three hospitals. Up-

    gradation of the facility, if recommended would be economical.

    Policy: Railway has a conventional policy of having a Zonal

    hospital at zonal headquarters

    Due to the factors mentioned above, Hubli is the ideal place for

    having new facility.

    Estimation of the additional Beds Required for SWR

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    Table-9 gives the detailed calculations for the projections of BOR in

    an up-graded railway hospital at Hubli.

    Table-9 Projections of BOR in an upgraded RH-Hubli

    A No of Beds at present 149

    B Present BOR 70

    C Population to be served increase by 4000

    D No of referrals expected per month 148

    E Average length of stay for referred cases

    (in number of days)

    18

    F Given the No of beds same, BOR expected 126

    G No of beds planned in up-graded hospital 220

    H For external paying patients (Optional) +40

    I Projection of BOR in upgraded hospital. 79

    J If 25 beds per super-specialty is added,

    then BOR

    80

    It is assumed that , the external paying patients get admitted to up-

    graded railway hospital Hubli, as there are very few other hospitals.

    It is also assumed that the patients requiring the super-specialty

    services would be referred to Hubli from other zonal railways, as the

    railway has the policy of developing one super-specialty service in

    only one zonal Hospital.

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    At present following super-specialties, services are provided in

    different railway zonal hospitals as below:

    J.R. Hospital, W.Rly, Mumbai Gastro-enterologyNephrology

    Ambedkar Hospital, C.Rly, Mumbai Plastic Surgery

    Burns

    Northern Railway Central Hospital Orthopaedics

    ENT

    Cancer research Institute, Lucknow Oncology

    Southern Railway Hospital, Chennai Cardiology

    Cardio-thoracic

    surgeryEastern Railway Hospital, Calcutta Orthopaedics

    It would be commendable if a few super-specialty services are started

    at SWR zonal hospital in due course. The services so developed

    should be different from the ones already existing in other railway

    hospitals. The identifiable services are in Neurology, Neuro-surgery,

    Mental Health, Respiratory medicine, Pediatrics and Neonatology etc.

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    Computation of current costs of Up-graded hospital at

    Hubli:

    A detailed estimation of the current costs of running an upgraded

    railway hospital at Hubli is done in Table-10.

    Table-10, Computation of current costs of Up-graded

    hospital at Hubli:

    A

    Present cost of running Divisional

    hospital at Hubli

    Rs8,12,72,000

    B Cost of running 300 bedded Zonal

    hospital, Secunderabad

    Rs.10,96,09,000

    C Deduced cost of running a 220 bedded

    Zonal hospital at Secunderabad (By

    using Various mathematical

    applications)

    Rs.8,90,25,000

    D Additional current cost of running an

    upgraded zonal hospital at Hubli, (C-A)

    Rs.77,53,000

    Table-11, Deduction of the costs of running a 220 Bed Zonal

    Hospital. (Explanation to item C of Table 10)

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    Cost of

    running 300

    bed Zonal

    Hospital

    Secunderab

    ad

    Deduction

    of running

    a 220 bed

    Zonal

    hospital

    Explanation or procedure adopted

    for calculation

    Salary, wages and

    administration68838 47572

    Equivalent to the expenditure of

    Divisional Hospital Vijayawada,

    having same staff strength and

    beds of proposed hospital

    Hospital costs

    excluding

    Medicines1575 1300

    Mathematical computation of costs

    by standard tables

    Cost of medicines 49922 25400

    16744 incurred presently at Hubli

    + 8644 costs on expected increase

    in referred cases from otherdivisions.

    Cost of

    Equipment7606 7606

    No major change is anticipated as

    the equipment required is similar.

    Repairs and

    maintainance of

    equipment806 806

    No major change is anticipated as

    the equipment required is similar.

    Reimbursement,

    payment to other

    hospital22564 6087

    Reimbursement to patients at UBL,

    SBC, MYS and W&AP at present

    rates. See Table-4

    Welfare

    Expenditure672 246

    !72 incurred presently at Hubli +

    74 for increase in Staff

    Misc.

    Expenditure00 08

    Unexpected expenditure of still to

    be organized hospital.

    Total expenditure 109609 89025Final deduced cost of running a

    220 bed Zonal Hospital.

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    After the study of the present referral services scenario in SWR, it

    was found that the services were inadequate and an additional 70 beds

    were required for SWR. For enhancing and strengthening the

    referral health services of new SWR, the four options assumed by the

    author were analyzed systematically.

    The option of utilizing the existing zonal hospitals at Secunderabad

    and Chennai was studied and found that the referral facilities at

    Secunderabad and Chennai are just adequate for the reorganized

    South Central and Southern railways and it would be difficult to

    accommodate the patients from other zones.

    The option of having the system of referring the patients to the

    outside hospitals and paying the bills at agreed rates or by a system of

    reimbursement is also studied and found that the cost of opting for

    such a system would be Rs. 3,48,28,824 per annum for cases till now

    referred to zonal hospitals.

    The option of establishing a separate new zonal hospital is unviable

    as the number of additional beds required to strengthen the referral

    services of SWR is only around 70.

    After studying the option of upgrading any of the existing facility at

    SWR as a zonal hospital, it was logically found that the location of

    such up-gradation would be Hubli. The current cost of opting for

    such a system would be Rs.7,75,300.

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    The option of upgrading the existing facility at Hubli is more

    economical compared to the option of out-sourcing the referral

    services. The capital cost of upgrading railway hospital Hubli as

    zonal hospital (Appendix-I to III), is around 1.3 crores, including the

    physical facilities and equipment.

    The option of upgrading the existing railway hospital at Hubli as

    zonal hospital is more economical and viable.

    It is also preferred to start in due course, a few super-specialty

    services, not available in other railway hospitals.

    SHORT TERM PLAN:

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    As a short term measure, for a period of about one year,

    the existing facilities at Secunderabad and Chennai

    may be utilized for referring the patients for specialized

    care, till the in-house facility for SWR is developed.

    MID-RANGE PLAN:

    About 50-75 beds should be added to the existing

    hospital at Hubli in first years. The services in all the

    broad specialties should be started by the completion of

    one year of organization of SWR.

    LONG TERM PLAN:

    About 20 to 25 beds should be added each year after

    the completion of one year of organization of SWR, to

    attain bed strength of 275 to 300. The services in one

    or two super-specialties should be started each year

    during this plan.

    The study, Referral Health Services for South Western Railway

    was necessitated due to the reorganization of Indian railways.

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    In this study, the present situation of the referral health services is

    studied. It was found that the referral services at present were

    inadequate. Various options for strengthening and enhancing the

    referral services, such as utilizing the facilities in other zonal

    railways, adopting a system of out-sourcing the referral services,

    upgrading existing hospitals in SWR and construction of new zonal

    hospital, were studied.

    After analyzing all the options, it was found that construction of a

    new zonal hospital unviable. The existing facilities at other zones are

    just sufficient for the population in the respective zones. The system

    of referral to outside hospitals and reimbursement of bills works out

    to be costlier than upgrading an existing hospital at Hubli to a Zonal

    hospital.

    It is recommended, after study and analysis of the situation, that as a

    short-term measure for one year, the patients from SWR may be

    referred to other zonal hospitals at Secunderabad and Chennai as atpresent. A medium range measure of adding 50 to 75 beds to railway

    hospital Hubli in one year and start services in all broad medical

    specialties is recommended. A long term recommendation of adding

    about 25 bed each year to make the effective bed strength of 275 to

    300 and starting services in few broad specialties is also

    recommended.

    Appendix-I

    Additional physical facilities required for upgrading Divisional

    Railway Hospital, Hubli as Zonal hospital- A gross estimate:

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    A new Out Patient Block has to be constructed.

    The ICU presently situated in the first floor of the Hospital

    should be brought to the ground floor, constructing a new ICU

    block.

    Construction of four special rooms adjacent to new ICU.

    Setting up new Casualty department with attached exclusive X-

    ray unit, mini operation theatre.

    Construction of wards to accommodate additional beds.

    Computerization of Hospital Management with LAN

    networking.

    Public announcement system.

    Hospital Pager system.

    Rebuilding of all toilets in the hospital

    Centralised medical gas and vacuum supply.

    Construction of accommodation for House-Surgeons Trainee

    nurses.

    Replacement of all furniture used in patient care.

    Provision of head-side reading lamps, call bells for all beds.

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    One centralized pharmacy department with five dispensing

    counters, to be constructed adjacent to the OP block.

    One centralized laundry and linen blocks.

    Centralised Sterile Supply Department.

    Estimated cost: 50 lacs.

    Appendix-II

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    Estimation of additional staff requirements for an upgraded

    hospital:

    Table-12, Additional Staff Requirement for Up-graded Hospital

    Job TitleHUBLI

    SECUNDERABAD300

    bedhospital(For

    comparison) D

    educedrequirementfor

    225-250beddedhospital

    ExtraStaffrequired

    1 2 3 4 5

    Medical Director or equivalent 01 02 02 01

    Medical Officers of all grades 25 40 35 10

    Hon. Consultants and contract

    docs04 10 10 06

    Asst. Nursing officer NIL 01 01 01

    Matron Gr I, I &III 17 34 30 13

    Nursing sister and Staff Nurse 33 70 60 27

    Asst. Pharmacy officer 01 01 01 Nil

    Pharmacists, Gr I,II&III 21 32 28 07

    Lab Suptds. Gr I,II&III 03 06 05 02

    Physiotherapists Gr I, I & III 01 02 02 01

    Dietician NIL 01 01 01

    ECG Technician 01 04 04 03

    1 2 3 4 5

    Dialysis Technician NIL 06 04 04

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    Radiographer 02 06 05 03

    OT Assistants and Dressers 15 31 28 13

    Hospital Attendants & Peons 59 89 75 26

    Ambulance driver 03 05 05 02

    Cook 06 12 10 04

    Other Group C Staff 39 42 40 01

    Superintending Engineers 01 02 02 01

    Appendix-3

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    Additional basic equipment required to be procured for

    upgradation of Divisional Hospital Hubli. (With out super-

    specialty services)

    (As per RB letter No: 99/H-I/7/85, Dated:08-07-1997.)

    For ENT Department:

    1. Rigid Bronchoscope 01 set

    2. Full set Sinoscope 01 set

    3. Audiometer 01Set Approx cost---Rs.6 lacs.

    For Radiology department:

    1. Ultrasonogram equipment with colour Doppler. 01 No.

    Approx cost---Rs.8 lacs.

    For Surgery Department:

    1. Orthopaedic fracture table 01 No. Approx cost---Rs.1

    lacs.

    2. Electric power drill 01 No. Approx cost--Rs.60,000

    3. Suction Apparatus 02 Nos. Approx cost--Rs.50,000

    4. C-Arm image intensifier 01 No Approx cost--Rs.12lacs

    For Anaesthesiology Department:

    1. Monitor with Defibrillator 01 Nos Approx cost---Rs.1 lacs

    2. Central medical gas

    and vacuum unit. Approx cost--Rs.13 lacs

    3. Ultraviolet disinfection system Approx cost--Rs.75,000

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    4. Shadowless lamps OT 02 Nos Approx cost---Rs.2 lacs

    5. Boyles Ultima 01 Nos Approx cost---Rs.5lacs

    6. OT Table 01 Nos Approx cost---Rs.10lac

    For Gynaec Department:

    1. Ultrasonogram machine 01 No Approx cost---Rs.8lacs

    2. Double puncture laparoscope 01 set Approx cost---Rs.2lacs

    Ophthalmology Department:

    1. Auto refractometer with computerized vision tests 01 Nos

    2. B-Scan keratotomy to test power of IOL 01 Nos

    3. Auto field analyzer 01 Nos

    Approx cost---Rs.5lacs

    Medical and Surgical wards:

    1. Pulse oxymetres 04 Nos

    2. High and low ICU metal beds 08 Nos

    3. Water beds 04 Nos

    4. Bed side monitors for ICU 04 Nos

    5. Defibrillators 04 Nos

    6. Spirometers 02 Nos

    Approx cost---Rs.7lacs

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    1. Annual Narrative Report-Medical Department: (2001-02),

    South Central Railway, Rail Nilayam, Secunderabad.

    2. Annual Narrative Report-Medical Department: (2001-02),

    Southern Railway, Chennai

    3. Annual Narrative Report: (2001-02), Divisional Railway

    Hospital, Bangalore, India.

    4. Annual Narrative Report: (2001-02), Divisional Railway

    Hospital, Hubli, India.

    5. Annual Narrative Report: (2001-02), Divisional Railway

    Hospital, Mysore, India.

    6. Annual Narrative Report: (2001-02), Railway Hospital,

    Wheel and Axle Plant, Bangalore, India.

    7. Financial Advisor and Chief Accounts Officer, South Central

    Railway: (April 2002) Distribution of Final Grant For The

    Year 2001-02-Medical Department South Central Railway,

    Secunderabad.

    8. Financial Advisor and Chief Accounts Officer, Southern

    Railway: (April 2002) Distribution of Final Grant For The

    Year 2001-02-Medical Department Southern Railway,

    Chennai.

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    9. Financial Advisor and Chief Accounts Officer, Wheel and Axle

    Plant: (April 2002) Distribution of Final Grant For The Year

    2001-02-Medical Department Wheel and Axle Plant,

    Bangalore.

    10. Health System Management: (2001), Vol-02: Indira Gandhi

    National Open University, New Delhi .Pp 1-30.

    11. Indian Railway Medical Manual: (2000), Vol-01: Railway

    Board, New Delhi. Para 101, 108, 302(2) and 302(4).

    12. Health System Management: (2001), Vol-04: Indira Gandhi

    National Open University, New Delhi. Pp 21-34.

    13. Organization and Management of Hospitals: (2001), Vol-03:

    Indira Gandhi National Open University, New Delhi. .Pp 65-

    82

    14. Park.K, :(2001), Text Book Of preventive And social

    medicine,16 Ed: M/S Banarsidas Publications:Jabalpur, India.

    Pp. 613-631

    15. Standardization of Hospital Equipment: Railway Board,

    Policy Letter No: 99/H-I/7/85, Dated 08-07-1997.