recruitment , selection and retention strategies

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    Our organizations are all uniquelydifferent but the overall mission tohave the best and the brightest

    within is a common goal

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    The recruitment, selection andretention process must be driven by

    clear policies, accountability, sharedresponsibility but most importantly

    by professionals who have thecapacity to deliver..

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    An assessment of where we are right now,where we want to go and the gap between thetwo. Using HR innovation to come up with

    strategies to alleviate challenges and reducethe likelihood of potential challenges. Findingquick fixes do not work.

    STRATEGIESRECRUITMENT, SELECTION &

    RETENTION

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    CHALLENGES & SOLUTIONS IN THE BVI

    Scarcity/shortage ofapplicants for specializedvacancies (court reporting,

    environmental healthspecialists, engineers)

    Surplus/abundance ofapplicants with the same

    specialties

    Create partnerships andlinkages with the private

    sector and institutions ofhigher learning.

    Partnerships we haveestablished and continueto expand upon with the

    private sector ad statutorybodies.

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    CHALLENGES & SOLUTIONS IN THE BVI

    Image of the Public Sectornot comparable to the

    Private Sector

    Inability to paycompetitive salaries due to

    budgetary constraints.

    Aggressive marketingstrategy to rebrand the

    Public Service as theEmployer of Choice.

    We offer competitivebenefits, careerdevelopment & training,

    health & life insurance,pension benefits.

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    CHALLENGES & SOLUTIONS IN THE BVI

    Lack of technologicalprocesses to maintain

    demand for recruitmentand selection.

    Lack of definitive policies

    Acquisition of an HRISdatabase system thatmanages employment,training, successionplanning, leave and otherintegral hr functions

    Creation of employeehandbook and an HRPolicies and Procedural

    Manual.

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    SUCCESSFUL TECHNIQUES

    Targeted Recruitment

    utilizing associations,universities, professionalbodies

    Utilization ofAssessment Centerspsychometric testing

    Utilization ofTechnologywebsites totarget larger audience

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    SUCCESSFUL TECHNIQUES

    Ranking according to

    job relatedrequirements

    Developing andutilizing competenciesto select candidates

    Utilization of Internetand other technology

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    While most organizations are utilizing some formof technology to enhance their recruitment andselection process, amongst the many successes, is

    the caution of knowing which strategy is best foreach organization.

    INTERNET AND OTHER

    TECHNOLOGY!

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    RECRUITMENT & RETENTION A National survey/study of the changing

    workplace (SHRM) asked employeeswhat they considered to be veryimportant in their decision to take an

    employment offer.1) Balance

    2)Meaningful Work3) Open Communication

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    BALANCE Balance may well become the most sought

    after employer benefit for the twentyfirstcentury. According to a Coopers & Lybrandsurvey, Generation Xers arent as impressed

    with money as with a balanced lifestyle the top priority it has identified in young

    job seekers. (Quality of Life)

    Gen Xers/Baby Bust = 1967 1979 Baby Boom Echo = 1980 1995 (large group)

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    MEANINGFUL WORK Making A

    Difference, Not Just a Living Were all desperate to belong to something

    larger than ourselves. So soulful work iswhere you feel you belong, states DavidWhyte, author ofThe Heart Aroused: Poetryand the Preservation of the Soul inCorporate America. Having work withmeaningto make a difference in the workthat we dois of paramount importance to

    employees today.

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    OPEN COMMUNICATION Scott Adams, author ofThe Dilbert Principle, offers

    this reminder of how management chooses not tolisten to its employees, and the impact it has onemployee morale: heres one that happened at acompany I worked forPresident of the companyignores suggestions by employees on how to improve their same suggestions are presented to the

    President by a Consultant, who says they are goodideas and implements them. Quite irritating

    Practice management by wandering around(MBWA).Managers need to follow the excellence principle ofgetting out amongst employees to discuss importantdaytoday issues. Consider asking such questions as,what can we do to create a better experience for

    you?

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    While different organizations use varyingapproaches, the process must be transparent,effective, ensure accountability, well

    documented, and promote sharedresponsibility

    RECRUITMENT, SELECTION &RETENTION PROCESS. HOW IS IT

    DONE?

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    RECRUITMENT STRATEGIES

    Obtain current employees ideas of what attractedthem to the organization & what makes them stayWhat do they think would attract their colleagues

    to come to the organization Package & Market the organization (branding) Strategize & weight the positive aspects of the

    organization Include employees (end users) on task force Make an institutional plan (prepared document)

    Develop a solid Recruitment Policy/Guide

    Recruitment & Retention Task Force

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    STRATEGIC ADVERTISING Career Fairs

    Monster Board

    Contacts by people ofinfluence

    Local & National papers,Professional Journals

    Academic Papers(Chronicle of HigherEd.)

    Networks

    Cluster Hiring

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    TRAIN SELECTION COMMITTEE

    MEMBERS Entrance Interviews

    What attracted you? Exit Interviews

    Why are you leavingthe organization? (theanswers can assist arecruitment task force

    & the organization indeveloping strategiesfor retention andrecruitment.)

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    RESPONSIBLERESPONSIVE H.R.

    POLICES & PROGRAMS

    We need policies that enable rather thanrestrict individuals Flexibility is key

    Total compensation, working conditions, work

    life balance, flexible work arrangements,personal and career development opportunities(including grow your own or promote from

    within.) Flex benefits (one size does not fit all) Different pension options

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    RESPONSIBLERESPONSIVE H.R.

    POLICES & PROGRAMS Building partnerships with businesses

    Opportunities for external compensation

    Consulting

    Cross-appointments

    Mentoring

    Demonstration of appreciation for service

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    LABOUR SHORTAGES & SURPLUSES

    What is the answer?

    Labor Shortage

    1. Utilization ofrecruitment strategies

    to attract2. Developingspecialized training

    programs to fill gap

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    LABOR SHORTAGES AND SURPLUSES

    What is the answer?

    Labor Surplus1. Redistribution of skills2. Reskilling3. Reduction in hiringpractices4. Revision ofEmployment/Succession

    policies.

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    CONCLUSION/OVERARCHING ISSUES

    Recruitment, Selection & Retention!

    Human Resources Management is a disciplineand must be practiced according to standardsand best practices

    Every Manager is an HRManagerwhether

    formally trained or not, the responsibilityshould be innate and be viewed equally or evenmore than other disciplines within the

    organization.

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    CONCLUSION/OVERARCHING ISSUES

    Recruitment, Selection & Retention!

    Recruitment, Selection and Retention is criticalto effective HR Managementbut it must bepracticed within the context of other HR subjects

    Training and Development, SuccessionPlanning, Workforce Planning and Strategic HRPlanning.

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    CONCLUSION/OVERARCHING ISSUES

    Recruitment, Selection & Retention!

    Our organizations are all uniquely different butthe overall mission to have the best and thebrightest within is a common goalthe Right

    Person, for the Right Job, at the Right Time andKEEPING Them!