ontario25.ca

FALL 2014 Volume 15, Number 3

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RecognitionLong-Service

trillium

Qcc WeLcomeS neW PReSident

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FALL 2014 / VOLUME 15 / NO. 3

QCC BOARD OF DIRECTORS

PRESIDENT: Nick Perera

VICE PRESIDENT: ed cliNtoN

SECRETARY TREASURER: BriaN Miki

DIRECTORS:caNdys BallaNger-MichaudMurray chitraart daNielsPeter hoy FraNk kehoe susaN ksiezoPolski elizaBeth MckNightdeBra tackaBerry stePhaNie treeMer-Mccleave stePheN Wright

GENERAl MANAGER: gleNN seMPle

GENERAl INQUIRIES

oPs Quarter century club2 carlton street, suite 620toronto, ontario, M7a 0B7 Phone 416.325.1333 or 1.800.561.8657Fax 416.325.1449 qcclub@ontario25.ca

CUSTOM PUBlIShING BY:

PUBlIShER: JohN JoNesART DIRECTOR: eleNa PaNkovaOFFICE MANAGER: saNdra service

PuBlisher’s Mail agreeMeNt: 42363012 QCC Trillium magazine is published 4 times per year by the oPs Quarter ceNtury cluB. all opinions expressed herein are those of the contributors and do not necessarily reflect the views of the publisher or any person or organization associated with the magazine. letters, submissions, comments and suggested topics are welcome, and should be sent to qcclub@ontario25.ca

rePriNt iNForMatioN: reproduction or photocopying is prohibited without the publisher’s prior written consent. high quality reprints of articles and additional copies of the magazine are available through qcclub@ontario25.ca

Privacy Policy: We do not sell our mailing list or share any confidential information on our subscribers.

QCC NEws |

04Letter from the editor

05 – 06QCC events and reCaps

07president’s Corner

08in memoriam

11improve your frenCh

13new sanCtions CLauseTravel advisories and sanctions

FEATUrEs |

9QCC strategiC CommuniCation direCtion

10CeLebrating miLestones: Long-serviCe reCognition programs

12pan am games voLunteering - heLp the toronto 2015 games buiLd a strong LegaCy of voLunteerism

QCC / FALL 2014 3

ON ThE COVEr |

www.ontario25.ca

DEpArTMENTs |

11QCC members: where are they now? This section highlights former Ops employees and their current endeavours

14QCC fun CornerExercise your brain with this season’s sudoku puzzle

14faLL reCipeMeatballs with sweet and sour pineapple sauce

14CaLendarA listing of important upcoming dates for QCC Events and deadlines

Welcome to the Fall QCC Trillium. In this edition, our theme is Recognition. We like to promote this theme on an annual basis because it is such an important part of our mandate. Employee recognition is not just a nice thing to do for people, it is a positive way to show appreciation. Everyone likes to feel appreciated for the work that they do. Recently, QCC issued a retroactive 25 and 30 year certificate to a retired OPS manager and it gave us great pleasure to see how meaningful these tokens of appreciation really are to recipients. And in the same way, retirees often appreciate recognition for the contributions that they are making, long after they have left the public service. Looking towards our 70th year, the QCC continues to provide recognition services and retiree engagement and we need your support and suggestions to be creative and effective!

In the last edition we told you about the work that Kelly Sheard and Kathy Clarke from CriticalCommunications were doing to provide the QCC Board with strategic advice and assistance with the development of our Trillium, website and social media initia-tives. Thank you to all members who took the time to help us by completing a survey. And if you haven’t, it is not too late! Please see page 10 for an update on their findings and feedback on ways to keep our members feeling connected and to recognize their ac-complishments and contributions to others.

Be sure to check out our “Where Are They Now” section on page 11. We know that our members like to read these articles to know what people are doing and how they are in their retirement. Please feel free to send us your experiences so we can share and possibly inspire others!

QCC is calling all members, whether active or retired, to consider taking part in the volunteer force that will be supporting the Pan AM games. Can you play a role? Will we see you at the games? Please see page 12 for details.

Please note the announcement for the Fall QCC/PIC Long Service Recognition Events on the back cover page. Recipient attendance is by invitation only and QCC retirees are welcome to attend subject to seating availability. The theme this year is High Five!! We are looking forward to seeing you there and are excited to congratulate those who have attained significant milestones of 25, 30, 35, 40, 45 and 50 years of public service.

Our Winter edition is going to highlight a significant initiative QCC is taking to recognize individuals in the public service. We know that it will be of special interest to those who have watched the QCC grow and expand its membership. Stay tuned for more details! We still encourage you to consider contributing an article or picture to our upcoming editions.

Keep connected…Stay healthy and enjoy the Fall!

Glenn Semple, General Manager

4 QCC / FALL 2014

QCC weLComes new president

www.ontario25.ca

Letter from the editor

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Nick Perera is the new president of the Quarter Century Club effective with the Annual General Meeting held July 14.

Nick has had a successful 34-year career in the Ontario Public Service working primarily with two ministries: the Ministry of the Attorney General where he worked in the Court Services Division and on the Civil Enforcement Project as well as with the Ministry of Consumer and Commercial Relations (MCCR), with the Registration Division, the Business Division and the Northern Relocation Project. Nick has consulted with The World Bank, Washington DC on a legal and judicial reform project in Sri Lanka and served as executive director of Community Legal Services Niagara.

Nick’s volunteer career with QCC started in 2011 when he be-came a board member. He served as QCC’s secretary treasurer for two years, 2012-2014 and assumed the presidency in July 2014. Nick will lead the organization through its 69th business year up to the celebration of QCC’s 70th year of operation.

Nick led off his AGM comments with a ‘thank you’ to retiring president Susan Ksiezopolski.

”She dedicated herself to the president’s role and served the board and membership with enthusiasm, creativity and vision,” Nick said.

He then outlined an ambitious and wide-ranging action agenda for QCC, including priorities such as: advancing the strategic plan, building relationships with funders, rolling out the expansion of QCC recognition programs to the new 10 to 14 year service recipients and building a broader appreciation of the dedicated work that is done by Provincial public servants.

More AGM details, including excerpts of Nick’s speech, are in video coverage of the event now on the QCC website, ontario25.ca, as well as the 2013-14 Annual Report and Financial Statements.

QCC / FALL 2014 5

QCC eVeNtS

69th AGm 2014 recap

www.ontario25.ca

Also in attendance were representatives from OPSEU Trust, OPB, MGS Benefits Policy, Great West Life and our Auditors, Crawford Smith & Swallow.

The QCC was proud to welcome Peter Hoy and Stephen Wright to the board of direc-tors. Peter is the Manager of Business Trans-formation Projects – Regional and Corpo-rate Services in the Ministry of Citizenship, Immigration and International Trade and in the Ministry of Tourism, Culture and Sport. Stephen is the Deputy Superintendent, Pro-grams in the Ministry of Community Safety and Correctional Services. Peter and Stephen both bring with them a wealth of knowledge and we look forward to their representation on the Board.

This year’s AGM also included the in-troduction of a new QCC President. Nick Perera has been the Secretary/Treasurer on the QCC Board the past 2 years. Brian Miki has taken over Nick’s previous role of Secre-tary/Treasurer.

Susan Ksiezopolski, past president, high-lighted that the QCC, on behalf of the OPS, recognized 5,453 public servants for their long service and dedication to the people of Ontario. This included 7 employees with 45 years of service each and 1 with 50 years.

Susan continued on to highlight some of the QCC’s achievements:•The QCCOffice has completed its transi-

tion from the Ontario government office and is now an independent tenant at 2 Carlton Street, Suite 620. The new office

space is bright, professional and provides the QCC with an area for regular Board meetings and numerous sub-committee meetings on an ongoing basis. The QCC has gone through a significant transforma-tion since the implementation of the MGS Transfer Payment Agreement in 2012-13. The relocation, significant changes in gov-ernance, by-laws and technology have re-shaped and transformed the QCC, and the way we are doing business as an indepen-dent non-profit organization.

•TheQCCstrategicplanhighlightsfourkeythemes that represent the cornerstones of the QCC: Recognition, Relationship, Re-wards and Renewal.

• In February, 2013 MGS approved the ex-tension of QCC membership to OPS em-ployees with 10-14 years of service. In the fall QCC will liaise with MGS to implement the rollout of the 10-14 year membership expansion.Whenoperationalthiswilladdabout 14,000 new members to the club.

•QCClauncheditsnewwebsitearoundthistime last month. It has a whole new clean and attractive image and is easy to navi-gate. All content was updated and we are introducing several new sections: o A welcome message from the President…

a video will be added at a later date; o QCC Board of Directors’ pictures and up-

dates on Director activities on behalf of QCC, including meetings, presentations, conferences; and,

o A profile of QCC membership. The new format is modern and functional.

The site is hosted within our network and meets the security requirements of our Transfer Payment Agreement. We will be keeping our site updated and will introduce new material to address the needs of our members, so please visit www.ontario25.ca on a regular and ongoing basis.

•ThenewQCC Logowas approved in July2013 and we launched our visual iden-tity with our letterhead, envelopes, busi-ness cards and promotional materials in early September. In October we asked le-gal counsel Borden Ladner Gervais to do a search and to acquire a trademark and copyright of the new logo.

•During latewinterandspringtheMEDOCsubcommitteeand Johnson Inc. finalizednegotiations and we are very pleased to advise:o Retirees - Benefits have been enhanced

without any changes to the MEDOC rate schedules for retirees for the new policy year effective September 1st, 2014. Five new benefits and four coverage im-provements come into effect starting September 1st, ensuring MEDOC contin-ues to be a better travel product for our 80,000 members! Coverage improve-ments include replacing the 35-day Base Plan with a 40-day Base Plan!

o Active - For the active group, benefits have been enhanced without any chang-es to the rate schedules for both the 17-day and 35-day trip duration options, again effective September 1st. Four cov-erage improvements for the active group will come into effect on the same date. Both active and retired QCC members are encouraged to see their policy re-newalfordetailsorcontactJohnsonInc.for more information.

presentations were made by •Mark Henry - Ontario Pension Board •Dani Goraichy - OPSEU Pension Trust•Edwin Harrigan - Benefits Policy, MGS•Tom Rouse and Elizabeth Whalley - Great

West Life

As usual, our preferred services and dis-count providers generously supplied prizes for the post meeting draw. We thank them for their generosity.

This year saw anoTher successful aGM held in The huron rooM, Mcdonald Block on July 14Th, 2014. The evenT was aTTended By 64 Qcc MeMBers alonG wiTh Qcc direcTors and sTaff.

Please scan QR code to view our AGM

video recap

6 QCC / FALL 2014 www.ontario25.ca

QCC eVeNtS

mike eckensviller Golf tourney recap

The 8th Annual Mike Eckensviller Memorial Golf Tournament was heldFridayJuly4th,2014attheOspreyLinksGolfCourseinCal-lander Ontario. There were 56 golfers who participated in this event and over 60 people were in attendance (family and friends) fortheBBQwhichfollowed.Justunder$700wasraisedforChar-ity (allproceedsweredonated to theSt. Joseph’s–ScollardHallAthletic Department). The conditions for this event were perfect (sunny with scattered clouds and +22 degrees celsius). A good time was had by all golfers and thanks to the QCC for their gener-ous donation which helped provide the lunch that afternoon and also helped provide some prizes for this event. The team with the lowest overall score was Russ Moyer and Bob Coskey who ended this two man scramble best ball with 5 under par. Special thanks goouttoJonCerisano,BrandonPark,GregGodinandKarenandDan Guilfoyle. Without their help and support, this event would

From left to right: Kyle Hampton, Adrian Sgoifo, Matt Zambelli and Ian Hawley. (all of North Bay MTO).

From left to right: Caley Campbell, Brandon Park, Mike Etches and John Dybczak.

not have been made possible – thank you! Also, many thanks to the various sponsors who donated prizes for this event. Many peo-plearealready lookingforwardtothetournamentnextyearandhopefully we have the same favourable weather. Thanks to all who participated in this event and bought tickets for the raffle and do-nated time and money towards this charity. Each year, the money raised provides a bursary for a deserving student in the Football programofSt.Joseph’s–ScollardHalltohelpthemattendCollegeor University.

Thanks very much QCC! Blair Bedard – Event Co-ordinator

www.ontario25.ca

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SENIOR TOURS CANADA

We invite you to call and ask about any of our tours, we are sure there is one that is perfect for you! Call us at 1-800-268-3492 to book your winter getaway. Be sure to mention that you are a QCC or OPB member and you will receive a $50 RBC® Gift Card from the QCC office when you return from your tour. We look forward to the pleasure of your company soon.

As the summer of 2014 draws to a close it’s time to start thinking about a winter-get-away. We offer many options to escape the harsh realities of our Canadian winters to bask in the warm of more hospitable climates. Some long time favourites of our clients include our U.S. tours to Arizona, California, Florida or the beautiful Hawaiian Islands. If Europe is calling, get-aways to inviting warm destinations such as the sunny Costa Del Sol, Portugal, Southern Italy, Malta or Greece are sure to fit the bill. New this year is a 3 centre tour to the Dominican Republic, and the pretty island of

Our Christmas holidays have become very popular in recent years, for many reasons. Some of our travellers look forward to our festive Christmas and New Year’s dinners and celebrations while others join in to enjoy the Holiday Season with a group of like-minded peers. While we are aware that you may not be thinking about Jingle Bells and all of the white stuff, you may want to consider one of our many options for the Holiday Season and book early to avoid disappointment.

Our spring cruises offer a wonderful variety of itineraries to choose from; the enchanting Mediterranean, the fascinating Baltic countries, breathtak-ing Norway with its majestic Fjords, the charming British Isles and the intriguing Persian Gulf, to name a few.

As travel professionals our experience is invaluable to you. All of the destinations we offer have been visited by our staff, so whatever questions you have, whether about flights, hotels, the activity level of one of our tours we are able to provide you with first-hand counselling and advice.

Recognition is the theme for this FALL edition of the Trillium. As we prepare to roll out the expansion of QCC recognition programs to the new 10-14 year service recipients, determining ongoing needs and opportunities to enhance long term employee recognition and services to members continues to be a priority for the QCC. This will include expanding our suite of affinity programs and discount providers to best serve the needs of our members, both active and retired. The QCC Board and office staff are working collaboratively with government and groups such as the Provincial Interministerial council (PIC) and Today’s Ontario Public Servants (TOPS) will look

QCC / FALL 2014 7www.ontario25.ca

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for ways to inform, motivate and recognize employee excellence and long standing service.

The QCC 69th AGM was held this past July attended by 64 mem-bers. Thank you to Glenn Semple and the QCC office staff for making this such a successful event. Important AGM information is available on the QCC website, ontario25.ca, for your viewing.

To further our efforts on initiatives that will serve our members, your new board of directors will be meeting soon to set our work plans for the coming year linked to our strategic plan. Over the com-ing year, we will communicate our plans, progress and achievements via various methods, including our new website.

The QCC will be examining ways to promote and improve vol-unteerism. Volunteering at the Toronto 2015 Games was a feature article in the Summer 2014 Trillium. Consider getting involved and assisting with this exciting event. Updated info will be published in future issues leading up to the event or can be found on our website.

I am looking forward to meeting as many of our members as pos-sible at each of the upcoming Fall PIC Recognition events.

If you have any comments or would like to submit ar-ticles for our upcoming Trillium magazines you can reach us at qcclub@ontario25.ca and add the subject, Attention: President’s Corner. You may also mail in your comments and ideas to Quarter Century Club, 620-2 Carlton Street, Toronto, ON, M5B 1J3.

Nick Perera, QCC President

8 QCC / FALL 2014www.ontario25.ca

BOOTH, THOMAS JAMES – passed away on June 8, 2014. As a youngman, Tom worked for the Foundation Engineering on the building of the Noden Causeway. Soon after, he began a 35 year career in various posi-tions with the MTO, retiring in 1995. Tom had a tender heart and was a hard-working, loving, caring generous soul. A wonderful husband, loving father, and faithful friend. He will be missed by all his family and friends.

BROWN, GEORGE ALTAMONT – Peacefully passed away April 10, 2014. For 53 years, he was the beloved husband of Iris. George will be re-membered for his strength of character, integrity, generosity, sense of outrage at injustice, engaging personality, and his infectious laugh. He joinedtheOntarioHumanRightsCommissionin1968becomingitsEx-ecutive Director in 1976. While at the O.H.R. Commission, George used his fine intellectual powers to combat injustice. His remarkable leader-ship provided stimulus for changes to the social dynamics of Ontario. George spent his entire life thinking about how to rid our society of the evils of harassment and discrimination. He can rest in peace having real-ized his dream of making the world a better place.

BURNFIELD, ROYE–passedawayonJune4,2014,inhis90thyear.Pre-deceased by his wife Edith (Beauchamp) in 1979, his parents Robert and Hazel (Atkinson), stepmother Bessie (Presniak) and brothers Edgar and Bob. He was survived by his sisters Audrey (Slack) and Reta (Sullivan). Roye was the loving father of sons David and Sherry (Richer), Stephen andJane(Swayze)andCraigandAnnette(D’Antimo).Hewillbemissedby grandchildren, great grandchildren and his special friend Madeleine Keogh and her family. Roye grew up on the family farm outside Nobleton before volunteering for service overseas during the Second World War. During his career with the Department of Highways (MTO) he surveyed the Trans-Canada Highway through Northern Ontario and designed many of Ontario’s highways. Roye loved to be active, and enjoyed golf, snooker, curling and telling stories of his many travels.

CAMPBELL, CHARLES G. – passed away peacefully on March 28, 2014. HewasthebelovedhusbandofJunefor59yearsandfatherofBarbara(Gary),Susan(Rob)andJoanne(Vince).Hewasalsothecherishedgrand-father of four grandchildren and 6 great grandchildren. Charles was em-ployed by MTO for 36 years and retired in 1981. He will be missed by family and friends.

CRIDLAND, PETER FRANK – passed away February 10, 2014. He is sur-vivedbyhiswifeEnid,daughterMegan, sonTimothy (Valerie),grand-daughter Emily, and grandson Gwynn. He will be remembered by all who knew and respected him.

DICK, A. RENDALL, Q.C. – passed away on May 2, 2014. Retired Deputy Minister, Province of Ontario; Former Under Treasurer Law Society of Up-perCanada;RecipientofLawSocietyMedalandtheQueen’sSilverJubileeMedal.BelovedhusbandofHelenJeffersonDick.CaringfatherofEliza-beth(JayWells)andIanDick(JanetteBaumen).Proud“Poppa”ofChris-tinaJopling(Scott),LisaJones(Simon)andEvanDick.Great-”Poppa”ofBrysonandCharlotteJopling.DearbrotherofBettyDick.Willbemissedbyhissistersandbrothers-in-lawJimandGwenPhillipsofGuelphandGeorgeandCarolAnneJeffersonofOwenSoundandtheirfamilies.

FAUKKNER, CLIFFORD – passed away October 7, 2013 in his 85th year. Cliff worked at the MNR as a water well inspector. He is missed by his wife Evelyn, their two daughters, two sons and their spouses, seven grand-children and two great granddaughters.

FOURNIER, JEAN RAOUL – passed away at the age of 74 from a coura-geous battle with cancer on June 6th, 2014. Hewas a dedicated andhardworking Linguistic Advisor with over 25 years of service, retiring from the Ministry of the Attorney General. He leaves behind his beloved wife, children and grandchildren. His warmth, passion, and generous

iN memoriAm

The Qcc would like To send our deepesT condolences To all of our MeMBers who have losT loved ones. if you have an oBiTuary for a Qcc MeMBer ThaT you would like puBlished in our QuarTerly TrilliuM MaGazine, please send The oBiTuary To: QccluB@onTario25.ca. alTernaTively, you can send iT To The Qcc office aT: 2 carlTon sTreeT, suiTe 620, ToronTo, onTario, M7a 0B7

spirit will be forever in our hearts. He will be deeply missed by everyone that knew him.

HATTIN, MURRAY W. – passed away on April 22, 2014 at the age of 89 afterworseningAlzheimer’sdisease.HewastheManageroftheVehicleStandards Office with the Ministry of Transportation for 19 years. He was the loving husband of Megan, who predeceased him by one month. He will be greatly missed by his children Ross (Lynda) and Heather (Robert Ridpath)andhisgrandchildrenChristopherandAndrewHattinandJen-naandJodyRidpath.

JOHNSON, VERNON ARTHUR – passed away on Feb 25, 2014 after a long strugglewithcancer.VernbeganhiscareerwiththeMTOinLondon,ONin1951andretiredin1988fromtheMTOPortHopeoffice.VernisgreatlymissedbyhislovingwifeJudy,childrenMelissaandBryan,andhisfourgrandchildren.

JOHNSTONE, JOHN C. (BUD) – passed away on October 15, 2013 shortly before his 91st birthday. A war veteran, he lived independently on his farm in Campbellford and enjoyed reading, attending the Salvation Army lunchesandbiblestudy.JohnworkedfortheDepartmentofAgricultureand retired in 1987. He was a Good Samaritan and a shepherd to all crea-tures great and small. Deeply missed by his daughter Marilyn and her husband Ted.

RATCLIFFE, PAULINE BLANCHE (NEE POWELL) – passed away peace-fully on December 10, 2013 at the age of 80. Daughter of the late Minnie and Richard Powell, predeceased by her twin sister Rosemary (Roberts), missed by her older sister Pamela (Amyotte), dear aunt to Doug (Miller and Lynn (Kain), great aunt to Robin, Penny, Adam, Dan and Gavin. Pau-lineretiredfromtheMinistryofTourismandRecreationasExecutiveAs-sistant to the Assistant Deputy Minister in 1990. She loved to travel as well as spend time with friends and family. Her strength and love of life will be sadly missed.

RICHARDSON, MICHAEL EDWARD – passed away August 8, 2013. He joined the Ministry of Labour as a Safety Construction Inspector in 1976 andworkedfor27years.HeissadlymissedbyhiswifeJoanof50yearsand also his four married children and eleven grandchildren.

ROMERIL, ALAN GORDON – passed away suddenly on Sunday April 20th, 2014, and is now reunited with his parents Gordon William (1952) and MaryMinerva(1988).DearcousinofNormanandEdithWatterton,JoanReintjes Wolfe and Carol Stewart. Al, a retiree from Ontario Ministry Fuel Safety Branch, loved classical music and was an accomplished pianist.

SCHAEFER, RAY JACK – passed away on April 10, 2014 in his 77th year. BelovedhusbandofPhyllisBower.FatherofKevin(Brenda),Kim(Jerry),Jason(Julie).ProudgrandfatherofAndrew,Jasmine,CarmenandHarp-er. Ray was employed by the MTO for 36 years and retired in 1992. He will be sadly missed by all family and friends.

SCOTT, JOSEPH ROLAND (ROLLIE)–February1,1922-June2,2014Rol-liepassedawaypeacefullyonJune2,2014.MissinghimdearlyareMurieland their 4 children, Peter (Brenda), Michael (Hedy), Patricia (Bo) and Ste-phen (Rishma), 8 grandchildren and 1 great-grandchild. Rollie worked in labour relations with the Ontario Government Management Board where he became Assistant Deputy Minister.

WILSON, DOUGLAS ARTHUR – passed away peacefully on August 4, 2013 at the age of 66. Loving husband of Geraldine for 46 years. Cher-ished father of Darren, Jennifer and Robert. Grandfather of Darris,Meagan,Jordiss,Addison,GraysonandLeland.BrotherofJames.Dougworked for the Ministry of Health, Ambulance Services Windsor, On-tario for many years.

QCC / FALL 2014 9www.ontario25.ca

iN memoriAm

ADAIR, WILLIAM (BILL) (OPPBadge#1865)passedawayonJune29,2014.

ANSCHUETZ, ALFRED (ALF) (OPPBadge#1684)passedawayonJuly21,2014.

BROOKS, RAYMOND F. (OPPBadge#1721)passedawayonJuly24,2014.

CRAGG, MICHAEL (OPPBadge#3103)passedawayonJune24,2014.

NEIL, ROBERT (BOB) (OPP Badge #5196) passed away on August 1, 2014.

OSTERLOO, WILLIAM (BILL) OPPBadge#3345)passedawayonJuly18,2014.

HEROES REMEMBEREDTHE QCC WOULD LIKE TO HONOUR ALL OF THE MEN AND WOMEN OF THE OPP WHO HAVE PASSED. THEIR HARD WORK, DEDICATION AND PASSION TO THEIR JOB IN PROTECTING THE PROVINCE OF ONTARIO WILL ALWAYS BE REMEMBERED. PLEASE VISIT THE QCC WEBSITE TO VIEW THE FULL OBITUARIES OF THESE HEROES.

PURCELL, PHILIP (PHIL) (OPP Badge #1884) passed away on August 2, 2014.

SMITH, LAURENCE (LARRY) (OPPBadge#2044)passedawayonJuly10,2014.

TERRYBERRY, GERALD (GERRY) (OPPBadge#1699)passedawayonJune30,2014.

THORNTON, ANDREW (OPPBadge#2455)passedawayonJuly11,2014.

TREMEER, ALLAN (OPPBadge#2263)passedawayonJuly28,2014.

As QCC approaches its 70th year we continue to make changes to modernize and refresh the organization, start-ing with new branding and logo, enhancements to Trillium magazine and an attractive new website. We have also been

doing critical thinking of late about what’s next for the organization. How do we continue to meet the needs of our existing members while we expand to welcome our newest group, those with 10-14 years of service? What needs to change? What needs to stay the same? We de-cided to seek some outside help to assist us in the process of renewing the organization and connecting with our new and existing members.

In May, CriticalCommunications Consulting Group was selected by QCC’s Marketing Committee to recommend a strategic communica-tions direction and provide hands on support for QCC’s marketing and communications initiatives. The following is an update from CriticalCommunications.

“Engaging with senior volunteers and staff has been a very positive experience for us, right from our first meeting with QCC’s Marketing Committee. Their passion and commitment to QCC is evident and has made our job so much easier. As consultants, we appreciate how receptive and accessible staff has been to all of our requests and sug-gestions, enabling us to proceed quickly with our proposals.

Our work has been comprised primarily of communications re-search and planning, including a membership survey and a review of similar organizations, and development of a broad communications plan to guide QCC in engaging members through its website, Trillium magazine and social media.

QCC wants to be able to respond to the needs and wishes of its membership. To help us get a better understanding of what members find useful at the moment and what they would like to see in the future, we developed a survey that went “live” at the launch of the new QCC website in the second week of June. The survey asks about preferred content for the Trillium magazine, the products and services that members use and those they would like to see, and explores communications opportunities such as an electronic version of Tril-lium and the use of social media. The survey will remain active into

the fall so that we can hear from new members with 10–14 years of service. If you have not already done so, please go to the new QCC website at ontario25.ca and take the survey - help QCC change to serve you better.

Next, we undertook a review of organizations with mandates similar to that of QCC, to assist us in identifying best practices and opportuni-ties as QCC moves forward to modernize and grow the organization. While QCC appears to be the only organization of its kind in Canada (responsible for retirees and employee service recognition, funded by government with free, automatic membership) we selected six organizations from which we could gain insight into how we might improve member engagement, benefits, communications and revenue generation. Our key findings and suggestions will be presented to the Board at its September meeting.

We have also supported the QCC in holding its 69th Annual General Meeting on Monday, July 14th in the Queens Park complex. Recogniz-ing that members who live outside Toronto do not necessarily have the opportunity to attend the AGM, we decided that this year we would bring the highlights of the meeting to you. We engaged Keyring Media Inc. to create a four minute video of highlights of the meeting, which is now up on the QCC website. The video is a great way for all members to get a sense of the meeting and see and hear news about the organiza-tion. Next up is a short video introduction to your new QCC President Nick Perera, scheduled to appear on the website in September.

At present, we are working on a communications plan that will tie our learnings and suggestions together and assist QCC in its path toward renewal. We have appreciated the opportunity to work with QCC on this important journey.”

CriticalCommunications is a communications firm based in Ontar-io and Alberta. Its principal, Kelly Sheard, has worked in government, not for profit, corporate and consulting sectors and has past experi-ence as a communications professional in the Ontario government. Associate Kathy Clarke is a former public servant with extensive policy experience and is a member of QCC.

QCC StrategiC CommuniCation DireCtionfeAture

Long-service recognition is the staple of many organizations’ rewards and recognition programs. Very few organizations have no recognition program in place to celebrate long service. There are many attractive aspects to this type of program. It is easy to establish criteria for this type of recognition, and there is little ambiguity around eligibility as it is deter-mined by how many years an employee has been with the organization. Some companies offer extremely generous rewards for employ-ees who have served the company for a long time. Many organizations put a lot of attention and budget into their long-service recognition events and celebrations. Long-service awards carry special significance to those who are loyal and dedicated employees. And few would deny the value that corporate memory contributes to organizational success. While long-service recognition is the most common type of recognition program, it is also one many organizations would like to rejuvenate. Long-service programs can be quite costly, especially in larger established organizations where many employees are recognized and a large event is held. Furthermore, many ques-tion how effective long-service recognition is in engaging and retaining employees, especially Generation Y employees. There are few peo-ple who will stay in a job in order to celebrate a far-off service milestone. Organizations also acknowledge that long-service recognition is not typically tied to employee performance.

10 QCC / FALL 2014

feAture

www.ontario25.ca

Celebrating mileStoneS:lonG-service recoGniTion proGraMs

Almost all organizations (99 per cent) with long-service recognition programs base eli-gibility solely on years of service. Forty-eight per cent require that the years of service be continuous and unbroken, while 46 per cent look at accumulated years. Six per cent indi-cated that they have either different policies for different employee groups or that they may make exceptions for small breaks in service. Most organizations celebrate 5-year milestones. Thirteen per cent of organizations go beyond the 40-year milestone, while 8 per cent also celebrate the 1-year milestone. Events are common practice for long-service recognition. Close to half (45 per cent) hold formal events—ranging from annual galas, cocktail parties, ceremonies, and banquets to luncheons. Many organizations noted that the 25-year milestone is especially signifi-cant. Rewards and recognition are common practice in organizations; however, no two organizations have the same mix of programs and rewards. Long-service recognition is the most common and is often the easiest to man-age; however, many organizations struggle with trying to keep their service recognition relevant in an age when employees often change jobs. For performance-based types of recognition, organizations struggle with ensuring manager-to-employee, peer-to-peer, and corporate recognition is equitable and timely. All have an interest in containing costs. The amounts and areas in which organiza-tions spend most on rewards and recognition vary significantly. For some, the event (e.g., banquet, ceremony) is the highlight of their

recognition program; for others it’s the value of the gift or reward. Some spend very little money and place a strong focus on non-monetary recognition. Many feel flexibility and variety are the key strengths of their re-wards and recognition offering. Those want-ing to improve their programs are especially concerned with reaching out to and providing value to all employees. Increasing employee engagement is the top objective of organiza-tions’ recognition strategies. However, less than half of organizations feel their employees are satisfied with their organization’s rewards and recognition practices. It is difficult to en-gage employees in a program that does not suit their needs. Organizations considering implementing a new program or changing their existing program should take the time to understand the key drivers of employee engagement, gather employee feedback, and consider the company’s objectives as well as employee preferences.

excerpT froM MakinG iT MeaninGful recoGnizinG and rewardinG eMployees in canadian orGanizaTions: chapTer 2 by niCoLe stewart

Whether it’s been years since you conjugated verbs in French class or you are just looking for an opportu-nity to “parler français” a little more often, the OPS offers a number of opportunities to staff looking to improve their skills.

Arianne Matte, chair emeritus and director of communications of FrancoGO, the Francophone Em-

ployees’ Network, says there are both formal and informal learning opportunities available. “If you are ready and willing to participate, the opportunities are there,” she says.

Depending on your position, you may be eligible to take courses online, through local colleges, francophone community centres or through a tutor. These arrangements must be agreed upon by a man-ager, and using French in your work role is usually necessary. Matte recommends staff include French improvement in their learning plans if they think it would assist them.

Skillsoft is also a great resource for anyone looking to train in French. It’s a database of online courses covering topics including leadership, emotional intelligence, the Microsoft software suite, fi-nancial modules and more. Courses are offered in several languages, including English and French, and are available through the Centre

improve your FrenCh in the opS

ROBERT R ROBINSON, RETIREERobert was featured in our QCC Trillium magazine a year ago. His self-published Mark Fairley suspense nov-el“MurderbySuicide”washighlightedinapreviousis-sue and he has since written and published the second oftheseriestitled“FoundationforMurder”.InthisMarkFairleysuspensenovel,Robertexplainsthatitmaybeof special interest to some of our members as it deals

with a place that may be somewhat familiar to its read-ers, the ARF Building at 33 Russell Street in Toronto.

Robert is now 91 and retired but started his career with the OPS in 1965. He has written many books in his spare time and he hopes that our readers will enjoy this nextinstallment.

QCC memberS: Where Are they NoW?

feAture

for Leadership and Learning. Matte says it can be helpful to train in French rather than simply taking a language class, as participants have the opportunity to apply the language to the task at hand.

Informal clubs exist across the province where staff can get together after work or over lunch to practise their French together. There is also a book club teleconference hosted by FrancoGO that anyone can join. Members call in from across the province to discuss the most recent selection. Contact Nicole Fournier to join the book club and contact FrancoGO@ontario.ca to join FrancoGO.

The Ministry of the Attorney General also offers free lunch-hour French classes that are open to any OPS staff in Kingston, London, Orillia, Ottawa or Sudbury.

“We live in a multicultural society,” says Matte. “It’s important for em-ployees to improve their French not only for their own development, but also if it can help the OPS deliver better services.”

There is also a French Toastmasters group in the OPS. Karine Roy-Loubier and Mary Ann Stumpf founded Les Beaux Parleurs as a way for OPSers to improve their public speaking skills in French. “I had a big gap in communications and public speaking skills and not a lot of opportunities to improve,” Roy-Loubier says. “At every meeting I have the chance to practise different roles, different skills, meeting planning and facilitating.” To join the group, contact Kevin McLean.

“Practise, practise, practise!” says Roy-Loubier. “The more you do it, the more confident you will become.”

The Ontario Public Service Quarter Century Club (QCC) is striving to introduce service and program improvements that will align with the changing needs of our members both active and retired, and to build on the strengths that the QCC has developed over the past 69 years. we are looking for a highly motivated individual with a good knowledge of employee recognition/engagement principles to lead key projects and programs that support the long service recognition and membership services mandate of the QCC. This key role will coordinate and participate in QCC sponsored employee recognition/retiree engagement programs and lead project teams to do research, make recommendations and develop implementation plans for various initiatives. This person is also responsible for the expansion and on-going administration of QCC’s affinity programs/discount services.

strong interpersonal/customer service skills are required to lead and/or participate in various teams and to establish/maintain working relationships with affinity partners, Board Directors and QCC members. Excellent analytical and communication skills are needed to ex-amine best practices and develop policy papers/business cases for QCC Board approval; work with the General Manager to identify and resolve issues; and contribute to various communication mediums (e.g. Trillium magazine, social Media) to promote programs/services.

The successful candidate will have strong administration, time-management and problem-solving skills; the ability to work on own or with a team; and the ability to lead, manage and/or participate in a number of collaborative projects/initiatives at various stages of development/implementation.

This is a regular, part-time position that is scheduled to work 22.5 hours/week (3 days) and salary is $30-$40 per hour.To submit an application or request the job description, please email us at qcc.president@ontario25.ca. This invitation is open until

October 10, 2014. Only those candidates selected for further screening will be contacted.

Program aND ProJECT aNaLYSTregular, Part-time Position

QCC / FALL 2014 11www.ontario25.ca

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help the toronto 2015 gameS builD a Strong legaCy oF volunteeriSm With less than a year until the TO-RONTO 2015 Pan Am and Parapan Am Games, Ontario is poised to host the largest international multi-sport event in Canadian history. Leading up to next summer, a considerable focus

is being placed not just on recruiting, training, and overseeing more than 20,000 volunteers, but also on the valuable post-Games legacy these volunteers will help create throughout Ontario.

Historically, both athletes and organizers from large-scale events like the Vancouver and London Olympics and Paralympics have credited the hard work and dedication of their volunteers as a major success factor. In turn, the contributions made by these individuals have helped strengthen the host communities and paved the way for future event hosting opportunities.

“The 2015 Pan Am and Parapan Am Games will reignite volun-teerism in Ontario. They will leave a powerful legacy — a cohort of skilled leaders of different backgrounds and ages who are socially involved and committed to their communities,” says Michael Coteau, the Minister of Tourism, Culture and Sport and Minister Responsible for the 2015 Pan/Parapan American Games .

The greater legacy will provide an array of benefits that will continue well after the Games have ended. For example, initiatives include new and improved sport and recreation facilities, a network of recreational trails that criss-cross the province and the Pan Am/Parapan Am Kids program allowing kids to experience sport and cultural activities. As well, the Games will trigger the development of a trained force of volunteers, ready for the 2015 Games and for other community events.

One of the ways the province is encouraging volunteerism is through Ontario Volunteer Legacy Initiatives. Included among them is an online gateway to support volunteer recruitment province-wide. This gateway website will compile volunteer opportunities and other resources so that you can find the perfect post-Games opportunity that best matches your own interests and skill set. Nationally recognized volunteer certificates and a student loan initiative are also on offer to entice volunteers. More information about these programs can be found here: http://news.ontario.ca/mci/en/2014/04/supporting-2015-pan-am-and-parapan-am-games-volunteers.html

The online volunteer portal for the 2015 Games is now live. Con-sider applying your skills, talents and personality to a meaningful volunteer experience and submit your application today at www.toronto2015.org/volunteer. You can also find out more details about volunteering for the Games and stay up to date on the latest 2015 Games news via social media (Facebook.com/toronto2015, Twitter: @TO2015 as well as Youtube and Instagram).

OPS staff may use vacation credits or unpaid leave if selected as an official Games volunteer, with manager approval. In order to help us recognize members of the Quarter Century Club in the application system, please use the volunteer code: VOLQCC.

If you need additional assistance in applying to volunteer, please contact the TORONTO 2015 Volunteer Call Centre at 1-855-388-2015 (or TTY: 1-800-465-4653) from 8 a.m. to 8 p.m. (ET), Monday to Friday.

To learn more about the legacy attached to the 2015 Games, visit the Pan/Parapan Am Games website at www.panam2015.gov.on.ca/en/legacy/legacy.asp.

QCC / FALL 2014 13www.ontario25.ca

help the toronto 2015 gameS builD a Strong legaCy oF volunteeriSm travel aDviSorieS

anD SanCtionS

whaT do They Mean To you as a Medoc ® policyholder?

travel advisories Travel advisories are regulated by the government and advise people of the countries and regions that should be avoided for “all travel” or “non-essential travel.”

If you plan on booking a trip, or already have, to a region that falls under a travel advisory it’s worth rethinking your destination – for ob-vious safety reasons, but also because in the event of an emergency your travel insurance may be effected.

Here are a few commonalties around insurance and travel advisories:•Ifatraveladvisorycomesineffectbeforeyourdeparturedate,

your travel insurance may not provide any coverage in a country or region that has been identified in the advisory as a place to avoid all travel or non-essential travel. This is the case with the majority of insurance companies.

•Ifthetraveladvisoryisplacedwhenyouarealreadyintheissuedcountry or region, you will be covered, but in most cases insur-ance companies will give you a set amount of time to evacuate. With MEDOC, you will be fully covered for 10 days from the day the travel warning comes into effect, or a period that is reasonably necessary for you to safely leave.

sanctions The guidelines around sanctions and travel insurance are the same as travel advisories – travel insurance will not cover anything that would breach economic, financial, or trade sanctions. Since RSA is a United Kingdom (UK) based company, coverage cannot be provided for sanctioned countries/regions under UK, European Union or Cana-dian law. However, generally it’s rare that a place has a travel warn-ing or sanction under one of the three regions and not all of them. A sanctions clause has been added to your MEDOC policy this year.

What you can do to make sure you’re covered: 1. Before booking your trip, and once or twice before you leave,

take a look at the following sites to make sure that the place you want to visit isn’t affected.

Canadian Government Travel Advisories: www.travel.gc.ca/travelling/advisories

Canadian Government Current Sanctions: www.international.gc.ca/sanctions/current_sanctions_actuelles.aspx?lang=eng

UK Government Current Sanctions: www.hm-treasury.gov.uk, or, under the title “Other non-arms-related restrictions”: https://www.gov.uk/current-arms-embargoes-and-other-restrictions

2. Follow the Travel Section of the Government of Canada on Twitter (https://twitter.com/travelGoC) for travel advisories. They provide updates on where you shouldn’t travel and remind you to check for travel warnings before your departure date.

Travel insurance is always a necessity when travelling, but is even more so depending on the safety of your destination. If your destina-tion of choice has a travel warning or sanction, it might be best to reconsider your plans because in the event of an accident you might not be fully covered.

Speak to your MEDOC Travel Insurance representative about your policy to make sure your travels are as safe as possible.

MEDOC® is a registered trademark of Johnson Inc. (“Johnson”). MEDOC® is underwritten by Royal & Sun Alliance Insurance Company of Canada (“RSA”) and is administered by Johnson. Johnson and RSA share common ownership.

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Travel advisories and sancTions can affecT your Travel

14 QCC / FALL 2014

CALeNdAr

September 16MEDTE/MRI/MCS Charity Gold Tourney

September 17QCC/PIC Recognition Event: Thunder Bay

September 23QCC/PIC Recognition Event: Sudbury

October 29QCC/PIC Recognition Event: Ottawa

October 31Submission Deadline Winter Trillium

November 5QCC/PIC Recognition Event: London

November 19QCC/PIC Recognition Event: Ajax

December (TBA)QCC Yuletide

THE MEATBALLS:3 LBS GROUND BEEF3 EGGS2 MEDIUM ONIONS CHOPPED FINELY1 TSP SALT 1 TSP PEPPER1/2 TSP NUTMEG1 CLOVE OF GARLIC MINCED1 CUP OF BREAD CRUMBS

Combinealloftheaboveingredients,mixwellwithyourhands.Form into about one inch diameter meatballs.Put about 1/4 cup of veg. oil in the roast pan.Add the meatballs & cook at 350 degrees for about one hour.

THE SAUCE:ONE SMALL CAN OF PINEAPPLE CHUNKS 3 TSP CORNSTARCH MIxED WITH THE JUICE1/4 CUP SOYA SAUCE 1 CUP BROWN SUGAR 1/3 CUP WATER 1/3 CUP WINE VINEGAR2 GREEN/RED PEPPERS CHOPPED COARSELY

Mixcornstarchwithafewteaspoonsofpineapplejuicefromthecanuntil dissolved and set aside. Add remaining ingredients into a sauce-panandsimmeruntilheatedthrough.Addcornstarchmixtureandheat on high for 2 minutes until sauce comes to a boil and thickens up. Once thickened, turn heat down and pour over cooked meatballs.

Recipe submitted by QCC member Peter Giblin.The QCC encourages all members to share their recipes. Send us your recipe and if we publish it, we will send you a Tim Horton’s Gift Card.Big thanks to our QCC member for sending us this recipe. The QCC will be sending out your gift card for your submission!

Fall Recipe

eaSy DeliCiouS meatballS with Sweet anD Sour pineapple SauCe

QCC FUN CORNER

SUMMER CROSSWORD SOLUTION

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8 1 3

9 8 5 6

1

5 6 4

1 2 5

7 3 2

2

1 7 8 9

4 2 8

TIP: To solve the puzzle, each row, column and block must contain one of the numbers from "1" to "9". No number may appear more than once in any row, column, or block. When

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NORTHERN

September 17, 2014 Thunder Bay, Fort William’s Historical Park

September 23, 2014, Sudbury, Steelworkers' Union Hall & Conference Centre

REGISTRATIONDetails will be emailed to individual eligible OPS Recipients. Eventbrite links will be provided to register

Time 10:00 am to 2:15 pmLunch provided

Travel and or accomodation costs are not provided.

High Five!

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OPS Retirees (only)are welcome! Please check the QCC website for Eventbrite links. Register early as space is limited.

Wit, Fit and Balance…Strategies for Success

EASTERNOctober 29, 2014, Ottawa, Hellenic Meeting and Reception Centre

WESTERNNovember 5, 2014, London, Hellenic Community Centre

CENTRALNovember 19, 2014, Ajax, Ajax Convention Centre

We are looking forward to recognizing OPS employees reaching their 25th, 30th, 35th, 40th, 45th and 50th years of service. This special

occasion is brought to you by the Provincial Interministerial Councils, in partnership with the QCC, your Quarter Century Club.

Long Service Recognition!!

Retiree seats still available.

Please register on the QCC website.

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