COG Community Series #1:Fireside Chat with SingPost & Partners

Visit us at www.companyofgood.sg

Presentation by:Selena Chong, Vice President of Corporate Sustainability, SingPost

Programme• Welcome Remarks

• Sharing by NVPC

• SingPost + Partners

• Giving Guide by NVPC

• Refreshments

SINGPOST + PARTNERS

Selena ChongVice President

Corporate Sustainability

Low Xiu HuiManager

Volunteer Engagement

Grace LinAssistant Director

Community Network for Seniors Division

SingPost + PartnersPart 1: Sharing by SingPost, AIC and SilverACE

❖ About us❖ Work done in elderly space❖ Issues arising from the ageing population

Part 2: Breakout – Conversations with SingPost, AIC and SilverACE❖ Specific areas of interest❖ What is most needed help in the elderly space❖ What can corporates do in this space

Rounding up of Sharing

10-15 min x 3

10-15 min x 3

As a trusted organisationthat connects communities, we

seek to exercise good stewardship of our

heritage and the environment, and to care for the

disadvantaged in the community.

HeritageWith 160 years of history, we seek to preserve our heritage as we transform our business.

EnvironmentAs we expand, we commit to exercising good stewardship over the environments where we operate.

CommunityWe care for the community and contribute towards uplifting the well-being of the disadvantaged.

Deciding our Focus

▪ Strategic relevance to business Impact of our operations, causes that

are relevant

▪ Heart of our people survey, views of management and staff

▪ Focusing on who we are we connect people, communities

Delivering food and necessities to needy seniors and families

Our CSR mission is rooted in a simple belief –as a trusted organisation that connects businesses, communities and people, we are committed to strengthening our legacy.

We aim to harness and use our resources and competencies to contribute towards the good stewardship and care of our heritage, the environment and the community.

Our CSR Statement

Celebrating 160 years of postal services with the SingPost Community Popiah Party

We aim to contribute towards creating positive impact and solving issues for the benefit of the communities and environments where we operate.

Our Objective

Our Principles We believe in:▪ engaging and supporting the local communities in which we operate; ▪ directing our efforts towards areas of strategic relevance to our business, operations,

customers, and other stakeholders; ▪ using our competencies, resources and assets to contribute towards our community

initiatives; and▪ fostering collaborations to drive positive impact in our focus areas.

An initiative by SingPost to contribute towards addressing issues arising from Singapore’s ageing population

Programme Silver by SingPost

Source of photos: Aware, ST, LCSI

Programme Silver by SingPost

Community/volunteering activities We organise special community events for beneficiaries to engage with them.

Besides social engagement with the seniors, we hope to encourage volunteerism among our staff.

Community Popiah Party 2018

“I See” Eyewear Gifting 2017

Connecting seniors at our new-gen post officesWe run courses for seniors to learn about new technologies and services at our post offices.

Our aim is to help the seniors stay connected in as we move towards being a Smart Nation and roll out more technologies and self-help services at our post offices.

Smart PO courses and hands-on site tours

Programme Silver by SingPost

Delivering food to those in needWe leverage our delivery network – scheduling the distribution of unsold bread and pastries from bakeries and hotels to needy seniors and families 3-4 times a week.

We aim to help meet the needs of our partner and beneficiaries and also reduce food waste.

Postman distributing food on his delivery round

Programme Silver by SingPost

Dementia awareness training for our frontlinersWe conduct dementia awareness training for our postmen and couriers so that they will know how to look out for and help someone with dementia.

We hope to help watch out for seniors in the community. Postmen at dementia

awareness training at Woodlands and Ayer Rajah delivery bases

Programme Silver by SingPost

Postmen Home Visit InitiativeOur postmen check in on seniors while on their delivery rounds.

Can we help watch out for seniors in the community, especially those living alone?

Trial of project ▪ Started trial in December 2017▪ Learning and finetuning process▪ Ready to roll out gradually in

select neighbourhoods across Singapore

Programme Silver by SingPost

An initiative by: Brought to you by: Supported by: Championing:

More info? Find us on: http://www.companyofgood.sg