r felicia ray resume
TRANSCRIPT
R. Felicia Ray5276 NW 116th Avenue Coral Springs, FL 33076
Cell: 954-304-5615 | Email: [email protected]
Banking Expert / First Service Residential 2 /2015 – Present Resolve all Manage Engine Service Desk tickets for HOA and High Rise Maintain user information passwords for 20 Banks Coordinate with Help Desk for GL’s Perform scheduled Postings for All Servers daily Provide support To 80 GL’s and 7 managers Solely responsible for downloading over 7,000 Bank statements monthly on our shared drive Maintain the [email protected] for all non-partner Bank Statements Process reversing entries for all Foreign Checks
Jr. Staff Accountant / First Service Residential 2/2014 – 2/2015 Prepare journal entries. Conduct research on any outstanding or unexplained items and assist in identifying and
explaining any variances on the Income Statement the Balance Sheet. Report discrepancies to Senior Accountant or Team Leader.
Assist in preparing additional financial reports requested by Client to be included in the Financial Package or provided to the Community Association Manager and/or BOD.
Upload Financial Statement package into system once completed and approved by Senior Accountants.
Prepare excel budget worksheets and other reports as needed.
Organizational Development Specialist / First Service Residential 12/2013 –2/2014 Maintain and update employee information in computer database for NPS on a weekly basis Create weekly Management Reports for Director of Organizational Development Generate and provide information to the Director And Human Resources Manager
Operations Coordinator / Rocket Learning 8/2010 –6/2013 Collected, audited, corrected and filed confidential invoicing and payroll documents Maintained Data integrity across multiple platforms Reported and managed against cycle-specific key performance indicators Ensured timely submission and approval of monthly invoices for tutoring services rendered Projects including: Student enrollment; Finance and Administration (AP, AR, and budgeting);
Human Resources (recruiting, payroll, orientation and training) Ensured that Staff completed HR documentation and met state and district compliance (I-9, W4) Ensured timely, accurate completion of data entry projects
Relevant Experience: Strong computer skills, excellent customer service (employee of the month for the month of December 2015),strong verbal and written skills, detail oriented, ability to work with sensitive and confidential information, work well under pressure, meet deadlines, ability to work with a team as well as independently, critical thinking, problem-solving and decision making abilities.
Education: Virginia State UniversityComputer skills: Excel, PowerPoint, Access, Outlook, OneNote, Word, SharePoint, CAM and Connect and Manage Engine Service Desk