quirk healthcare: project implementation
DESCRIPTION
Project implementation is a big part of what we do at Quirk Healthcare, and consequently we get a lot of questions about the topic. So in this webinar we pulled together a list of things that make project implementations run smoothly. Watch the video to learn how to bring your ideas together, make a plan, do the work, and follow through. If your organization hasn't been through a major upgrade in a number of years, you'll definitely find some useful information here.TRANSCRIPT
Project Implementa/on Wednesday, February 19, 2014
Disclaimer: Nothing that we are sharing is intended as legally binding or prescrip7ve advice. This presenta7on is a synthesis of publically available informa7on and best prac7ces.
Op#mal 2014 HIT Road Map
Project Lifecycle
Project Lifecycle
Incep#on
Planning
Execu#on
Closure
Project Incep#on
• WHY you are doing a project
OBJECTIVES
• WHAT your project will produce
DELIVERABLES • HOW you will do your project: • Tasks & Times • People & Resources
PLAN
• Decision making framework • Clearly ar#culated master plan – Structure – People – Communica#on
• Accountability • Separa#on of stakeholder management and project decision making ac#vi#es
• Separa#on of project and organiza#onal governance structures
Project Governance
Governance Structure Elements
Execu#ve Sponsor
Clinical Stakeholders
Front Office Stakeholders
Back Office Stakeholders
Project Director
Project Implementa#on Lifecycle
Project Planning
Workflow Analysis
Tes#ng
Training
Go-‐Live
Op#miza#on
• Cri#cal evalua#on of current processes • Structured methodology – Who does what when?
• Process mapping – Current state – Future state
• Refined during implementa#on
Workflow Analysis
• Purpose • Plan • Methodology
• Test cases • Issue escala#on • Change management
Tes#ng
• Timing and schedule • Resources • Training materials
• Methodology
• Reinforcement
Training
• Mock go-‐live • Night before checklist • On-‐site support • Con#ngency plan for failed go-‐live • Issues log • Post go-‐live op#miza#on
Go-‐Live
