quantum leap leadership
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• Peter Bender• Born in a country that no longer exists• 10 years studying business at university• Leader and trainer at Australian Taxation Office, Telstra and
Austar (Foxtel)• Serial entrepreneur
• Aquila – small business consultancy
You and me
• Elliott Jaques – a most controversial leader • How to stay sane as an operational leader (Level 1)• What is a leader without people? (Level 2)• Coffee!!• Simple technology that makes leaders look good. (Yale)• Making complexity work for leaders. (Level 3)• Recapping before we forget everything.• Lunch if you would like to stay and network.
What will we be learning?
• 1917 – 2003• Requisite Organization• Hammersley Iron – Rio Tinto• Proof overriding controversy• International consultancy
Elliott Jaques – a most controversial leader
Outlook Pay Role
Level 1 1 day 1 unit (eg 20k) Worker
Level 2 3 months 1.5 units Supervisor
Level 3 1 year 3 units Unit manager
Level 4 2 years 6 units Department manager
Level 5 5 years 12 units Director
Level 6 10 years 24 units Managing Director
Level 7 20 years 48 units Large corporate CEO
Level 8 50 years 96 units Conglomerate
Level 9 Eternity n/a Jesus or Buddha
Stratum thinking – 8 levels of leaders
• Elliott’s key theory related to the levels of leadership in a company. Like most of us he realised that organisations are usually top heavy and that executives were overpaid.• Some of the key determinants of Elliott’s work related to
the verified acceptable amount of pay a leader should receive, the timeframe that a particular leader should be focussing upon and the type of role they have.• His work was revolutionary and has now been verified
by over 45 PhD studies and is being used increasingly by international consultants.
Notes for online leaders
• Controlling your workload• How can you lead if you can’t manage your own job?• Measures include phone calls, emails, tasks uncompleted.
• See handout on time management• Diary/workload exercise• Tasks and people
How to stay sane as an operational leader (Level 1)
• Understanding yourself • How do you learn or process information?• MBTI – 16 Personality types (handout)
How to stay sane as an operational leader (Level 1)
5 minute stretch break
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What’s a leader without people? (Level 2)
Power
Affiliation
Achievement
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What’s a leader without people? (Level 2)
Power
Affiliation
Achievement
• This work is based on McLelland who was a Harvard professor and was also the forefather of Emotional Intelligence.• The simple philosophy is that people are motivated by
three things. The need for power, affiliation and achievement.• Different people have different levels of these needs.
These needs may become more urgent at times but rarely will they change ratio. A secondary need will not rise above a primary need in a person.
Notes for online leaders
• Emotional Intelligence (quotient)• To be successful requires the effective awareness, control and
management of one's own emotions, and those of other people.
• E.I. embraces two aspects of intelligence:
• Understanding yourself, your goals, intentions, responses and behavior.• Understanding others and their feelings.
• Your emotions are contagious and influence your decisions, behaviour and performance - Rachel Moore (see handout)
What’s a leader without people? (Level 2)
• When was the last time you were influenced?• Understanding ourselves and understanding others
enables us to influence others. Others can be staff, clients, suppliers and even regulators.• Sales or presentation structure handout
What’s a leader without people? (Level 2)
15 minute sanity break!
• Level 1 leaders deal with production.• Level 2 leaders deal with people.• Level 3 leaders deal with systems.
Making complexity work for leaders. (Level 3)
• Yale Morgan from Genesis Business Group and Yale Morgan Consulting has been a mainstay of Bundaberg business consultancy for years.• Currently President of Chamber of Commerce, Chairman
of Scripture Union LCC Bundaberg, Treasurer for Citicoast Church and a driving force behind Global Care.• His passion is for helping improve the effectiveness of
business systems so owners have more time and profit in their hands.
Technology makes leaders look good!
• Brain storming.• Negative or evaluative comments hit all three motivators• Energy flow and idea generation speed.• Prioritise and don’t leave on the whiteboard.
• Group exercise on systems.• What if??
Making complexity work for leaders. (Level 3)
• Time management• Personality types
Level 1 Leadership
• Motivation• Emotional intelligence• Sales skills
Level 2 Leadership
• Yale’s presentation• Scenario game
Level 3 Leadership
• Elliott Jaques and stratum leadership
Recapping before we forget everything.
• References• Peter Drucker, Daniel Goleman
• Friends and contacts• Rachel Moore – Emotional Intelligence (Linkedin)• Yale Morgan – business systems (
[email protected])• Implementing today, leadership mentoring or small
business consultancy• Peter Bender (Facebook @aquilaconsultancy)
• www.aquilaconsultancy.com.au or [email protected]• 0421 253 771
Supporting today’s learning
And that’s all he had left to say…