7/31/2019 QCS Template 12 Delivery Checklist Version 2.3[1]

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DELIVERY CHECKLIST

(Insert a in the box when the item has been successfully completed)

Congratulations on your new purchase! Our Dealerships quality commitment is a promise to do our best tosatisfy your total vehicle needs. As part of our commitment, we certify that all the pre-delivery items on thisform have been checked to help ensure your total satisfaction with your new vehicle.

Quality vehicle check:

Pre-delivery inspection performed to Fordspecification

Total Cleanliness inside

Vehicle road tested Total Cleanliness outside

Clock is set Audio system tuned to your preference

All ordered factory options installedon vehicle verified

Accessories supplied as ordered

Delivery document review:

Explained delivery process Sales Invoice/ Contract

Title document Warranty booklet and terms explainedRegistration documents Owner guide/ Quick Reference Guide

Financing and Insurance documents Spare key(s); Radio code

Service Department:

Explained how to obtain warranty support/service

Review scheduled maintenance periods

Introduced customer to ServiceDepartment personnel

Set the first routine scheduledmaintenance appointment

Extended Warranty (if applicable) Emergency Roadside Assistance (if applicable)

Toured Service Department/ InteractiveReception

Introduction to DCRC

Follow up:

Desired date and time of call and telephone number :-___________________________

Orientation drive:

Customer orientation drive Full tank of fuel

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CustomersName

RegistrationPlate #

Delivery PersonName

VIN#

Sales ConsultantName

Engine #

Model Colour

7/31/2019 QCS Template 12 Delivery Checklist Version 2.3[1]

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Delivery Checklist (continued)

(Insert a in the box when the item has been successfully completed)

Vehicle presentationoperating features (as applicable):

Driver Orientation Steering wheel/column - adjustableoperation

Airbags - Driver, passenger, side and other Traction controlAir-conditioning operation Trip computer

All-Wheel Drive/4x4 Control Vehicle starting procedures

Antenna location/operation Wiper/washer operation (front and rear)

Anti-Lock Braking System (ABS)

Anti-Theft System (PATS) Under Bonnet/ Hood

Audio system, clock operation/set time Engine Compartment fluid level check points

Brake/ Shift Interlock (Automatic Trans.)

Cruise control operation

Tire Inflation

Defroster - rear window operation Passenger Compartments

Door locks/windows (express-downdrivers window/ power locks)

Child-restraint system

Flexible seating/storage positions

Heating and ventilation Rear-door child-safety locks

Hood, trunk/dicky, and fuel door operation

Keys programming/ numeric pad

Spare tire/jack location and jack points

Third row sliding seat system

Lights operation (standard/ park/ High beam)

Mirrors - operation of outside & inside

Reverse sensing system

Trunk/ Dicky/ Hatch

Rear seat fold down

Safety belts (height-adjustable/ D-rings) Two-way lift-gate

Seat adjustment - Tip/slide/ memory Fuel pump inertia shut-off switch

Tools - location

Checklist review customer sign-off:

I have personally explained the New Vehicle Limited Warranty coverage (what is covered and what is notcovered).

Sales/Delivery Persons Signature:- Date:-

I acknowledge that all items on this delivery form have been reviewed with me by my delivery person to mysatisfaction.

Service Advisor name:-______________________Signature:-________________ Date:- ___________

DCRC name:-______________________________Signature:-_________________ Date:- ___________

Customers Signature:- Date:-

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