push notifications
TRANSCRIPT
Push Notifications are a great way for businesses to directly engage with their customers by sending them timely reminders about products, services and offers.
To set up the push notifications feature, make sure you are on the ‘App’ view of the platform. This is
located in the middle of your header bar.
Go to the ‘features’ tab on the navigation panel to start customizing your content.
To turn on notifications, press the blue ‘manage’ button on the right of the features tab.
Once pressed, your feature library will appear.
Press the ‘add’ button on the notifications feature to add it to your app.
To save any changes press the blue ‘close’ button on the right of the feature tab.
The notification feature will now appear on your navigation panel under ‘features'
Select the notifications tab to start making edits.
Click on the ‘customise’ button to customise the features name or icon by choosing a custom icon or using one
from the default list.
Don’t forget to click save once you’re done.
If you have published your app and have sent push notifications , this is where they will appear. If your app is unpublished, you will not be able to
send push notifications.
Fill out the push notification message you would like to send making sure its less than 160 characters long, alternatively you can send a
push notification directly from the dashboard
Note: You won’t see the Notification section if the app hasn’t been published yet.
Once you’ve finished the message you would like to post you can choose to send out a location based notification by checking ‘Use geolocation Filtering’. This means that you can select which
area you want to receive push notifications, only app users within that area will receive a notification.
If you want to set the geolocation filtering then add in the address, which will automatically show up on the Google Map below. Add the radius in Km or Mile. You’ll see the circle on the map expand or contract depending on the
radius you’re choosing.
Choose if you’d like to set up a ‘Rich Push Notification’ by linking your notification to content within your app
by selecting the ‘link to app content’ button.
Choose the Feature that you want to link the notification toOR choose to link it to an item that sits within a particular feature E.g. Link it to a certain drink on your
menu by clicking on ‘Featured Content’
Press the ‘select’ button to link the content.
Click the ‘Push Notification’ button to send out your message to your app users.
Once you have sent out a push notification you will see it appear as a list within your ‘Notifications’ feature, with the latest listed at
the top.
You can delete a previously sent out notification by pressing the ‘Delete’ button for each entry.
Another way you can send out rich content is to press the ‘Push Content’ button; this can be found within
each feature including main categories and sub categories.
Once your notification has been sent you will receive an alert via your app. This will show up on your device notification bar at the top of your Android phone or as
a Pop-up alert on your iOS Device.
The Notification tab will feature a tiny, “N” (New) when a New Notification is sent out. As you access the
Notification tab and navigate back to the main menu of the app, the ‘N’ will no longer be visible. This means that
the message has been viewed or read.