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Punjab & Sind Bank Addendum - 1 (A Govt. of India Undertaking) Where service is a way of life Punjab & Sind Bank (A Government of India undertaking) Addendum No. 1 Dated: 31.01.2018 Tender No. PSB/HOIT/RFP/ 108 /2017-18 Dated 19.01.2018 REQUEST FOR PROPOSAL FOR SELECTION OF VENDOR FOR SUPPLY, INSTALLATION & MAINTENANCE OF COMPUTER HARDWARE AND SOFTWARE UNDER RATE CONTRACT FOR TWO YEARS Head office Information Technology Department Bank House, 21-Rajendra Place New Delhi-110008

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Page 1: Punjab & Sind Bank -   · PDF filePunjab & Sind Bank Addendum - 1 (A Govt. of India Undertaking) Where service is a way of life Punjab & Sind Bank

Punjab & Sind Bank Addendum - 1

(A Govt. of India Undertaking)

Where service is a way of life

Punjab & Sind Bank (A Government of India undertaking)

Addendum No. 1 Dated: 31.01.2018

Tender No. PSB/HOIT/RFP/ 108 /2017-18 Dated 19.01.2018

REQUEST FOR PROPOSAL

FOR

SELECTION OF VENDOR

FOR SUPPLY, INSTALLATION & MAINTENANCE OF

COMPUTER HARDWARE AND SOFTWARE UNDER RATE

CONTRACT FOR TWO YEARS

Head office Information Technology Department Bank House, 21-Rajendra Place

New Delhi-110008

Page 2: Punjab & Sind Bank -   · PDF filePunjab & Sind Bank Addendum - 1 (A Govt. of India Undertaking) Where service is a way of life Punjab & Sind Bank

Punjab & Sind Bank Addendum - 1

(A Govt. of India Undertaking)

Where service is a way of life

_________________________________________________________________________________________________________________________

Addendum No. 1 PSB/HOIT /RFP /108/2017-18 dated 19.01.2018 Page 2

Introduction

Bank has published Tender no. PSB/HOIT /RFP /108/2017-18 dated 19.01.2018 for Selection of vendor for supply, installation & maintenance of Computer Hardware and Software under rate contract for two years. Following amendment has been made to RFP. All other terms and conditions of the RFP shall remain unchanged. Please treat this Addendum as an integral part of the RFP documents issued.

RFP Page

RFP Section

Original clause Revised clause

3 Key Information

Participation Fee (Non Refundable) : Rs. 20,000/- (Rs. Twenty Thousand Only) In form of DD/ pay order Bid Security (EMD) : Rs. 40,00,000/- (Rs. Forty Lac only) In form of Bank guarantee

Participation Fee (Non Refundable) : Rs. 20,000/- (Rs. Twenty Thousand Only) In form of DD/ pay order Bid Security (EMD) : Rs. 40,00,000/- (Rs. Forty Lac only) In form of Bank guarantee Company registered under National Small Industries Corporation Limited (NSIC) under single registration scheme will be exempted from submitting Participation fee and EMD. Bidder has to submit the valid certificate of registration under NSIC and other relevant documents along with the bid.

17 2.6 DELIVERY PERIOD

The date on which the complete system is delivered will be taken as the date of delivery. In case of part delivery of the system, the date of last items delivered will be taken as the date of delivery. The bidder shall be responsible for delivery of the systems ordered at site within 4-5 weeks from the date of order.

The date on which the complete system is delivered will be taken as the date of delivery. In case of part delivery of the system, the date of last items delivered will be taken as the date of delivery. The bidder shall be responsible for delivery of the systems ordered at site within 4-6 weeks from the date of order.

18 2.7 INSTALLATION

Bidder shall be responsible for installation of the equipments ordered at site within 7 days from the date of delivery or within 3 days of logging the call for installation.

Penalty will be charged @1% of total cost of equipment (order value) for the per week delay in installation subject to maximum

Bidder shall be responsible for installation of the equipments ordered at site within 7 days from the date of delivery or within 3 days of logging the call for installation. Penalty will be charged @1% of total cost of uninstalled equipment/s (order value) for the per week delay in installation

Page 3: Punjab & Sind Bank -   · PDF filePunjab & Sind Bank Addendum - 1 (A Govt. of India Undertaking) Where service is a way of life Punjab & Sind Bank

Punjab & Sind Bank Addendum - 1

(A Govt. of India Undertaking)

Where service is a way of life

_________________________________________________________________________________________________________________________

Addendum No. 1 PSB/HOIT /RFP /108/2017-18 dated 19.01.2018 Page 3

10% of order value. subject to maximum 10% of order value of uninstalled equipment/s .

19 2.11 ANNUAL

MAINTENANC

E CONTRACT

(AMC)

The AMC rate is fixed at 6% of hardware value for AMC at site for 2 years after the expiry of warranty period of three years. It would be applicable for 9 AM to 6 PM of Banks working days. Support and response time should not be more than 4 hrs. (Excluding travelling time). AMC would cover maintenance patches/bug fixes (available from the original software vendor) for system software & firmware patches/bug fixes, if any, for hardware. The scope of AMC will be same as warranty clause. AMC payment will be released on half-yearly basis, in arrears. AMC is not applicable for software and consumable (i.e. Line item no. 21 –Webcam , line item numbers 22,23,24,25,26, 27,28,29 –Microsoft Licenses )

The onsite AMC rate is fixed at 6% of hardware value per annum for 2 years after the expiry of warranty period of three years. It would be applicable for 9 AM to 6 PM of Banks working days. Support and response time should not be more than 4 hrs. (Excluding travelling time). AMC would cover maintenance patches/bug fixes (available from the original software vendor) for system software & firmware patches/bug fixes, if any, for hardware. The scope of AMC will be same as warranty clause. AMC payment will be released on half-yearly basis, in arrears. AMC is not applicable for software and consumable (i.e. Line item no. 21 –Webcam , line item numbers 22,23,24,25,26,27,28,29 –Microsoft Licenses )

30 1.DESKTOP

WITH INTEL I5

PROCESSOR

System Memory: 8 GB DDR4-2133 MHZ or higher RAM upgradeable up to 16 GB with minimum two DIMM slots

System Memory: 8 GB DDR4-2133 MHZ or higher RAM upgradeable up to 32 GB with minimum two DIMM slots

31 2.DESKTOP

WITH AMD

PROCESSOR

System Memory: 8 GB DDR3-2133 mhz RAM upgradeable up to 32 GB with minimum 2 DIMM Slots

System Memory: 8 GB DDR4-2133 mhz or higher RAM upgradeable up to 32 GB with minimum 2 DIMM Slots

32 3. Database

Server (2

socket server)

CPU: 1 X Intel® Xeon® Gold 5122 Processor ,3.6 Ghz, 4C/8T, DDR4-2666 Mhz capable to accommodate 2 processors

CPU: 2 X Intel® Xeon® Gold 5122 Processor ,3.6 Ghz, 4C/8T, DDR4-2666 Mhz

33 4. Application

Server ( 2

socket server)

CPU: 1 X Intel® Xeon® Silver 4110 2.1G, 8C/16T, 9.6GT/s 2UPI, 11M Cache, Turbo, HT (85W) DDR4-2400

CPU: 2 X Intel® Xeon® Silver 4110 2.1G, 8C/16T, 9.6GT/s 2UPI, 11M Cache, Turbo, HT (85W) DDR4-2400

Page 4: Punjab & Sind Bank -   · PDF filePunjab & Sind Bank Addendum - 1 (A Govt. of India Undertaking) Where service is a way of life Punjab & Sind Bank

1 3 Bid Security

(EMD)

Rs. 40,00,000/- (Rs. Forty Lac only) In form of

Bank guarantee

EMD of Rs. 40,00,000/- (Rs. Forty Lac only) In form of Bank guarantee For

the Rate contract is too high. Request you to change it to Rs.20,00,000/-

.

No change , As per RFP

2 7 EC-9 The bidder should have supplied at least 500

Desktops to Govt. organizations /PSU/Banks /

Public sector Insurance companies during last

calendar year i.e. 2017.

The bidder should have supplied at least 500 Desktops to Govt.

organizations /PSU/Banks / Public sector Insurance companies / Private

Sector during last calendar year i.e. 2017.

No change , As per RFP

3 7 EC 10 The bidder should be having support offices/

Support Centers/ Support Locations with

necessary support infrastructure either directly

or through their authorized service

providers/partners for maintenance of

Desktops and Peripherals items in at least at all

cities of the 24 Zonal Office centers of the Bank

as per Annexure XI.

The bidder should be having support offices/ Support Centers/ Support

Locations with necessary support infrastructure either directly or

through their authorized service providers/partners for maintenance of

Desktops and Peripherals items in at least at all cities of the 24 Zonal

Office centers of the Bank as per Annexure XI or Undertaking from

bidder to establish support Offices/Centers/Locations in such specified

cities either directly or through their authorized service

providers/partners within One Month of signing of contract .

No change , As per RFP

4 10 1.1 1.10 Performance Bank Guarantee

The successful bidder has to submit the overall

Performance Bank Guarantee (PBG) of 10 % of

contract value. Initially PBG of Rs. 50 Lac for the

due performance of the contract, valid for 63

months including 3 months claim period is to

be submitted centrally at HO IT Department

level within 10 days from the letter of

selection. Further Bank will review internally

the cost of purchase orders placed and its

coverage any time during contract period and

bidder/vendor has to submit additional

performance bank guaranties on demand of

bank within 10 days. In case vender(s) fails to

perform the contract or fails to pay the due

penalty, if any, as demanded by bank, Bank

shall invoke the Bank Performance Guarantee

to recover penalty/damages.

The successful bidder has to submit the overall Performance Bank

Guarantee (PBG) of 10 % of contract value. Initially PBG of Rs. 25 Lac for

the due performance of the contract , valid for 39 months including 3

months claim period is to be submitted centrally at HO IT Department

level within 10 days from the letter of selection. Further Bank will review

internally the cost of purchase orders placed and its coverage any time

during contract period and bidder/vendor has to submit additional

performance bank guaranties on demand of bank within 10 days. In case

vender(s) fails to perform the contract or fails to pay the due penalty, if

any, as demanded by bank, Bank shall invoke the Bank Performance

Guarantee to recover penalty/damages.

No change , As per RFP

5 15 1.23 The successful bidder(s) shall be required to

enter into a contract with HO IT Department

and if required bidders need to enter into a

separate contract with all GSTN Nodal Centres

of Bank (currently Bank has 32 GSTN Nodal

Centres across PAN India) within thirty (30)

days of the award of the work or within such

extended period, as may be specified by Bank.

This contract shall be based on this RFP

document (read with addendums /

Corrigendum/Clarifications),LOI, Purchase

order and such other terms and conditions as

may be determined by Bank to be necessary for

the due performance of the work, as envisaged

herein and in accordance with the bid.

No change , As per RFP

6 17 2.1 Prices shall be expressed in the Indian Rupees

only. The bidder must quote price inclusive of

charges related to custom duty, freight,

insurance, forwarding, packing, dispatch,

installation etc. All taxes like GST shall be

payable extra on actual basis. The cost will not

depend on any variation in USD/£/€ exchange

rate except price change may be acceptable as

mentioned in clause 2.2 (i.e. Adjustment to

Rate Contract Prices due to Exchange

Variation).

No change , As per RFP

Pre-Bid Query

REQUEST FOR PROPOSAL SELECTION OF VENDOR FOR SUPPLY, INSTALLATION & MAINTENANCE OF COMPUTER HARDWARE AND SOFTWARE UNDER RATE CONTRACT FOR TWO

YEARS Tender No: PSB/HOIT/RFP/108/2017-18 Dated 19.01.2018

ADJUSTMENT TO RATE CONTRACT PRICES DUE TO EXCHANGE

VARIATION

Keeping in view the fluctuating US Dollar-Rupee exchange rate, Request

you to review the prices every six month , (upwards or downwards, as

the case may be). The Daily Rates as published on RBI shall be

considered in this regard. The following will be the important aspects of

the price review mechanism.

Page 5: Punjab & Sind Bank -   · PDF filePunjab & Sind Bank Addendum - 1 (A Govt. of India Undertaking) Where service is a way of life Punjab & Sind Bank

7 17 2.2 ADJUSTMENT TO RATE CONTRACT PRICES DUE

TO EXCHANGE VARIATION

Keeping in view the fluctuating US Dollar-Rupee

exchange rate, Bank has agreed for annual

price revision (upwards or downwards, as the

case may be). The Daily Rates as published on

RBI shall be considered in this regard. The

following will be the important aspects of the

price review mechanism.

date of submission of bids will be considered as

base rate.

on the 1st working day of second year of

contract, Base Rate will be reviewed.

exchange rate of USD with INR exceeds +/- 3%

from the previous Base Rate.

exceeds +/- 3% from the previous Base Rate,

individual prices of the line items will be

modified (increased or decreased) by the same

percentage. The average exchange rate for this

purpose, will be the average of closing

exchange rate of every day of the 12th month

of contract period.

No change , As per RFP

8 17 2.3

acceptance by the Bank

due to Bank and the delay is more than 15 days

then the payment will be made as under:-

80% on delivery of equipment (after 15 days of

the delivery date)

20% after 3 month of delivery Date.

80% on delivery, 20 % installation and on acceptance by the Bank

is more than 15 days then the payment will be made as under:-

100% on delivery of equipment (after 15 days of the delivery date)

No change , As per RFP

9 17 2.6 DELIVERY PERIOD

The date on which the complete system is

delivered will be taken as the date of delivery.

In case of part delivery of the system, the date

of last items delivered will be taken as the date

of delivery. The bidder shall be responsible for

delivery of the systems ordered at site within 4-

5 weeks from the date of order.

DELIVERY PERIOD

The date on which the complete system is delivered will be taken as the

date of delivery. In case of part delivery of the system, the date of last

items delivered will be taken as the date of delivery. The bidder shall be

responsible for delivery of the systems ordered at site within 6-8 weeks

from the date of order.

Clause revised. please refer

addendum .

10 18 2.7 INSTALLATION:

Bidder shall be responsible for installation of

the equipments ordered at site within 7 days

from the date of delivery or within 3 days of

logging the call for installation.

Penalty will be charged @1% of total cost of

equipment (order value) for the per week delay

in installation subject to maximum 10% of

order value.

INSTALLATION:

Bidder shall be responsible for installation of the equipments ordered at

site within 10 days from the date of delivery or within 7 days of logging

the call for installation.

Penalty will be charged @0.5% of cost of equipment (uninstalled

Product ) for the per week delay in installation subject to maximum 5%

of uninstalled product .

Clause revised. please refer

addendum.

ADJUSTMENT TO RATE CONTRACT PRICES DUE TO EXCHANGE

VARIATION

Keeping in view the fluctuating US Dollar-Rupee exchange rate, Request

you to review the prices every six month , (upwards or downwards, as

the case may be). The Daily Rates as published on RBI shall be

considered in this regard. The following will be the important aspects of

the price review mechanism.

Page 6: Punjab & Sind Bank -   · PDF filePunjab & Sind Bank Addendum - 1 (A Govt. of India Undertaking) Where service is a way of life Punjab & Sind Bank

11 18 2.9 Comprehensive on-site three years warranty

(Except i.e. Line item no. 21 –Webcam , line

item numbers 22,23,24,25,26, 27,28,29

–Microsoft Licenses) from the date of complete

installation and acceptance of ordered items.

The software under rate contract are of

perpetual in nature which does not require any

warranty, but original software developers

patches /updates/in version upgrade should be

available for them.

The bidder shall be fully responsible for the

warranty for all equipments, accessories, spare

parts etc. against any defects arising from

design, material, manufacturing, workmanship

or any act or omission of the manufacturer

and/or bidder any defect that may develop

under normal use of supplied equipment during

warranty period.

Warranty should not become void if the Bank

buys any other supplemental hardware from

third party and install it with/in these

machines. However, the warranty will not

apply to such hardware items installed.

No change , As per RFP

12 Warranty should cover the following:- a. The

equipment should be attended with in four

hours of receipt of complaint (Exclusive of

travelling time). In case problems persist,

systems should be replaced within 48 hours of

receiving complaint and alternate system

should be given till machine is repaired. The

replaced equipment should be installed, so that

normal job of the Bank may not hamper.

b. Warranty would cover updates/maintenance

patches/bug fixes (available from the original

software vendor) for system software &

firmware patches/bug fixes, if any, for

hardware.

c. The bidder will obtain written

acknowledgement from Bank after completion

of warranty period for successful sign off of

warranty period.

d. In case of repetitive hardware failure (two or

three times in a quarter) it shall be replaced by

equivalent new equipment by bidder at no

extra cost to Bank.

a. The equipment should be attended with in 24 Woking hours of

receipt of complaint (Exclusive of travelling time). In case problems

persist, systems should be replaced within 7-8 Days of receiving

complaint and alternate system should be given till machine is repaired.

The replaced equipment should be installed, so that normal job of the

Bank may not hamper.

No change , As per RFP

13 Desktops

checking/File management/reloading of pre

loaded/ordered software/updation of software

if ordered, updated regularly with latest

version. Checking and cleaning of system for

make equipment work smoothly and as per

system uptime on regular basis.

No change , As per RFP

14 Printers and

other

equipment

are included under warranty except

consumables (ribbon cartridge, Toner

printer or the equipment, cleaning of contacts

etc. so that the printer or other equipment

all deliverables including warranty services etc.

under the rate contract shall be the sole

responsibility of the bidder. Bank will not be

responsible for any delays/violation from third

party OEMs.

We request to exclude Fuser Assembly ,Printer head, Drums also from

warranty.

No change , As per RFP

Page 7: Punjab & Sind Bank -   · PDF filePunjab & Sind Bank Addendum - 1 (A Govt. of India Undertaking) Where service is a way of life Punjab & Sind Bank

15 19 2.10 Bidder has to guarantee minimum uptime of

97% during warranty and AMC period. For

calculation purpose of up time, Bank will

consider business hours between 9 AM to 6 PM

of Banks working days. For this purpose total

elapsed time between receiving the break

down message (over telephone or otherwise)

and making the system functional or providing

standby machine, will be treated as down time.

Bidder has to guarantee minimum uptime of 90% during warranty and

AMC period. For calculation purpose of up time, Bank will consider

business hours between 9 AM to 6 PM of Banks working days. For this

purpose total elapsed time between receiving the break down message

(over telephone or otherwise) and making the system functional or

providing standby machine, will be treated as down time.

No change , As per RFP

16 2.11 ANNUAL MAINTENANCE CONTRACT (AMC)

The AMC rate is fixed at 6% of hardware value

for AMC at site for 2 years after the expiry of

warranty period of three years. It would be

applicable for 9 AM to 6 PM of Banks working

days. Support and response time should not be

more than 4 hrs. (Excluding travelling time).

AMC would cover maintenance patches/bug

fixes (available from the original software

vendor) for system software & firmware

patches/bug fixes, if any, for hardware. The

scope of AMC will be same as warranty clause.

AMC payment will be released on half-yearly

basis, in arrears. AMC is not applicable for

software and consumable (i.e. Line item no. 21

–Webcam , line item numbers 22,23,24,25,26,

27,28,29 –Microsoft Licenses )

ANNUAL MAINTENANCE CONTRACT (AMC)

The AMC rate is fixed at 8 % of hardware value for AMC at site for 2

years after the expiry of warranty period of three years. It would be

applicable for 9 AM to 6 PM of Banks working days. Support and

response time should not be more than 4 hrs. (Excluding travelling time).

AMC would cover maintenance patches/bug fixes (available from the

original software vendor) for system software & firmware patches/bug

fixes, if any, for hardware.

excluding Fuser Assembley printer heads ,Drums ,consumables ribbon

cartridge, Toner cartridges and stationery only.

No change , As per RFP

17 19 2.13 LIQUIDATED DAMAGES

If supplier fails to deliver any or all goods within

stipulated time schedule, the Bank shall,

without prejudice to its other remedies under

the rate contract, deduct from the ordered

price, as liquidated damages, a sum equivalent

to 1% of the order value for each week of delay

subject to the maximum of 10%. The penalty

will be charged on order value for the items for

which delivery is delayed.

The Bank is entitled to deduct the penalty from

the purchase price or any other amount, which

is due to supplier from this contract, or any

other contract or by invoking the Bank

Guarantee.

LIQUIDATED DAMAGES

If supplier fails to deliver any or all goods within stipulated time

schedule, the Bank shall, without prejudice to its other remedies under

the rate contract, deduct from the ordered price, as liquidated damages,

a sum equivalent to 0.5% of the undelivered product for each week of

delay subject to the maximum of 5% . The penalty will be charged on

order value for the items for which delivery is delayed.

The Bank is entitled to deduct the penalty from the purchase price or any

other amount, which is due to supplier from this contract, or any other

contract or by invoking the Bank Guarantee.

No change , As per RFP

18 27 4.1 Penalty will be charged @1% per week delay in

installation, subject to maximum 10% of total

cost of uninstalled items (out of total order

value).

Penalty will be charged @0.5% per week delay in installation , subject to

maximum 5% of total cost of uninstalled items (out of total order value).

No change , As per RFP

19 4.2 Penalty for Delivery :If the bidder fails to deliver

any or all goods or perform services within

stipulated time schedule, the purchaser shall,

without prejudice to its other remedies under

the rate contract, deduct penalty at the rate of

1% of the order value of undelivered

equipment / system for per week of delay, as

late delivery charges until actual delivery of the

equipment subject to a maximum of 10% of the

order value. The Penalty will be charged on

order value for the items for which delivery is

delayed.

Penalty for Delivery :If the bidder fails to deliver any or all goods or

perform services within stipulated time schedule, the purchaser shall,

without prejudice to its other remedies under the rate contract, deduct

penalty at the rate of 0.5% of the order value of undelivered equipment

/ system for per week of delay.

No change , As per RFP

20 10 1.9 Earnest Money

Deposit (EMD)

our company is registered with NSIC under

Single Point Registration Scheme and

exempted from submitting of Tender Fee &

EMD as per government of india procurement

policy. Kindly find enclosed government of

india declaration on NSIC website regarding

exemption of tender fee & EMD . you are

requestde.to kindly allow exemption for.

submission of tender fee & EMD against NSIC

Certificate.

Clause revised please refer

addendum:

Page 8: Punjab & Sind Bank -   · PDF filePunjab & Sind Bank Addendum - 1 (A Govt. of India Undertaking) Where service is a way of life Punjab & Sind Bank

21 10 1.1 Performance Bank

Guarantee

As PER RFP, Sucessful bidder have to submit

50 lacs security deposit valid for 63 months

And after rlease of all POs by all zonal office,

vendor have to submit I0% PBG for wananty

Period, Please clarify ,, after the submission of

10% PBG, is 50 lacs bank guarantee will be

retuned to vendor or both the bank guarantee

will be valid upto expiry if warranty period .

Clarification: Performance

Bank Guarantee (PBG) of 10 %

of contract value has to be

submitted in parts. Intially PBG

of Rs. 50 Lac has to be

submitted on Letter of

Selection and further Bank will

review internally and ask

bidder/vendor to submit

additional performance bank

guarantees on demand of

bank within 10 days.

22 19 2.11 ANNUNL

MAINTENANCE CONTRACT AMC

AMC Rate of 6% is for one year valid for 2 year

AMC period. Or 3% Per Year

Clause revised. please refer

addendum.

23 18 2.9 WARRANTY l) PO will be released by different zonal

offices dunng two years RC pcriod We

understand that wananty period of every pO

will start after the completion of installation of

that PO and end as per that particular pO

installation date. Accordingly, l0% pBG will

be released as per particular po and period of

PBG will be pertaining to that particular pO

warranty peiiod Please clarify

Clarification: Performance

Bank Guarantee/s (PBG) has

to be submitted centrally at

HO IT Department with validity

of 63 Months and it will

released after its exipry

24 25 3.1 The hardware vendor will also coordinate with Networking and

application vendors and provide the necessary assistance for successful

installation, integration and functioning of application. (Need all vendor

details and scope of vendors)

No change , As per RFP

25 During the contract period, bidders have to pass on the benefit of

discount /reduction in prices/ Govt. duties, if any, to the Bank

voluntarily. I (M2H)

No change , As per RFP

26 25 3.9 All the parts of items would be covered under comprehensive warranty

mentioned above except consumables (printer ribbon, toner,

cartridges).If there is any gap between Bank's requirement and OEM

warranty then it will be the responsibility of bidder to fill up the gap.

(physical breakage covered or not?)

No change , As per RFP

27 27 Penalty Point In case of AMC, for every fall of 1% up-time ( after minimum uptime

97%) charges will be deducted @ 10% of the AMC subject to a maximum

of 50% of AMC amount of the item . (Need to validate the same form

Legal)

No change , As per RFP

28 6 Chapter -1,

1.1, EC-2

The bidder should have national presence and

should be in the Business of Supplying and

Maintaining Computer Hardware/ Peripheral

during the last three financial year 2016-17,

2015-16 and 2014-15.

Copy of Relevant Credential Letter or Purchase

Orders and an undertaking in this regard is

required to be submitted by the bidder.

The bidder/ OEM should have national presence and should be in the

Business of Supplying and Maintaining Computer Hardware/ Peripheral

during the last three financial year 2016-17, 2015-16 and 2014-15.

Copy of Relevant Credential Letter or Purchase Orders and an

undertaking in this regard is required to be submitted by the bidder.

No change , As per RFP

29 6 Chapter -1,

1.1, EC-3

The bidder should have a minimum turnover of

Rs. 20 Crore per year during the last three

financial year 2016-17, 2015-16 and 2014-15.

Documents Required:

Copy of Audited Financial statements and CA

Certificate regarding turnover for the last three

financial years needs to be furnished

The bidder should have a minimum Average turnover of Rs. 20 Crore

during the last three financial year 2016-17, 2015-16 and 2014-15.

Documents Required:

Copy of Audited Financial statements and CA Certificate regarding

turnover for the last three financial years needs to be furnished

No change , As per RFP

Page 9: Punjab & Sind Bank -   · PDF filePunjab & Sind Bank Addendum - 1 (A Govt. of India Undertaking) Where service is a way of life Punjab & Sind Bank

30 7 Chapter -1,

1.1, EC-10

The bidder should be having support offices/

Support Centers/ Support Locations with

necessary support infrastructure either directly

or through their authorized service

providers/partners for maintenance of

Desktops and Peripherals items in at least at all

cities of the 24 Zonal Office centers of the Bank

as per Annexure XI.

Complete Service Centre details are required to

be submitted in Annexure–VI with address and

contact details wherever applicable. (Bank may

verify the presence and if found incorrect bid

may be rejected)/ Undertaking to set up

support facilities with necessary spare parts

with sufficient manpower at all cities of the 24

Zonal Office centers of the Bank as per the list

enclosed, within one month of awarding the

contract.

The bidder/ OEM should be having support offices/ Support Centers/

Support Locations with necessary support infrastructure either directly

or through their authorized service providers/partners for maintenance

of Desktops and Peripherals items in at least at all cities of the 24 Zonal

Office centers of the Bank as per Annexure XI.

Complete Service Centre details are required to be submitted in

Annexure–VI with address and contact details wherever applicable.

(Bank may verify the presence and if found incorrect bid may be

rejected)/ Undertaking to set up support facilities with necessary spare

parts with sufficient manpower at all cities of the 24 Zonal Office centers

of the Bank as per the list enclosed, within one month of awarding the

contract.

No change , As per RFP

31 7 Chapter -1,

1.1, EC-12

The Printers (Laser & Laser MFP) make offered

should have been sold in the country for

minimum of fifty thousand numbers in the last

calendar year i.e.2017.

Documents Required

Purchase orders/ IDC reports

The Printers (Laser & Laser MFP) make offered should have been sold in

the country for minimum of fifty thousand numbers in the last calendar

year i.e.2017 by OEM

Documents Required

Purchase orders/ IDC reports

No change , As per RFP

32

    In Intel i5

PC -

System Memory:8 GB DDR4-2133 MHZ or

higher RAM upgradeable up to 16 GB with

minimum two DIMM slots

TO BE CHANGED TO MEMORY EXPANDABLE UPTO 32GB WITH 2DIMM

SLOTS. This is requested to ensure memory expandibility in future

Clause revised. please refer

addendum.

33

    In Intel i5

PC -

Ports: Minimum 6 USB Ports with at least 2 USB

3.0 and 2 in front. VGA, Speaker, Microphone &

1 Parallel Port

TO BE CHANGED TO 4USB2.0, 4USB3.0. This is requested to ensure no

issues to connect multiple devices in one go. Moreover 8 USB Ports are

now standard.

No change , As per RFP

34

   In AMD PC

System memmory:8 GB DDR3-2133 mhz RAM

upgradeable up to 32 GB with minimum 2

DIMM Slots

TO BE CHANGED TO MEMORY EXPANDABLE UPTO 64GB WITH 4DIMM

SLOTS. This is requested to ensure memory expandibility in future

Clause revised. please refer

addendum.

35

   In AMD PC

Ports: Minimum 6 USB Ports with at least 2 USB

3.0 and 2 in front. VGA, Speaker, Microphone &

1 Parallel Port

TO BE CHANGED TO 4USB2.0, 4USB3.0. This is requested to ensure no

issues to connect multiple devices in one go. Moreover 8 USB Ports are

now standard.

No change , As per RFP

36 CPU:1 X Intel® Xeon® Gold 5122 Processor

,3.6 Ghz, 4C/8T, DDR4-2666 Mhz capable to

accommodate 2 processors

Its advisable to have 2 CPUs integrated from OEM plant only. Clause revised. please refer

addendum.

37 PCI /PCI-e Slots: Total 5 or more PCI/ PCI-etype

slots.

With one CPU , max 3 PCIe slots will be in use. No change , As per RFP

38 Ethernet card: 2 x  1G ports Base T and 2

x 10 G SFP+  ports with 2 X 10G SFP+

TransceiverNetwork management card

39 CPU: 1 X Intel® Xeon® Silver 4110 2.1G,

8C/16T, 9.6GT/s 2UPI, 11M Cache, Turbo, HT

(85W) DDR4-2400 Its advisable to have 2 CPUs integrated from OEM plant only.

Clause revised. please refer

addendum.

40 PCI /PCI-e Slots: Total 5or more PCI/ PCI-e type

slots. With one CPU , max 3 PCIe slots will be in use.

No change , As per RFP

41 Ethernet card: 2 x 1G ports Base T and 2 x 10 G

SFP+ ports with 2 X 10G SFP+ Transceiver

Network management card

42 19 2.9

All parts in Printers including printer heads are

included under warranty except consumables

(ribbon cartridge, Toner cartridges and

stationery only). Print Head is also a cosumable. Please also consider it in consumable.

No change , As per RFP

43 12 1.13.4 Commercial Evaluation

The commercial bid evaluation will be carried

out through sealed envelope containing

“commercial bid Price”. Based on the

commercial bid values obtained, the bidder

with the lowest commercial proposal will be

designated as L1 Bidder. Multiplication Factor

mentioned in Commercial Bid Format–

Annexure VIII is not indicative of any

estimated/tentative quantity to be purchased

by the Bank. Bidders must quote for all the

items required by the bank. If the rate of any of

the items is not quoted, bid will be rejected

summarily as non-responsive.

Can we quote for 1 item in each category of product required by bank Clarfication: Bidder has to

quote for each and every line

item in commercial bid.

This will require 3 PCIe Slots + 1 will be occupied by RAID Card, With 1 CPU

in server , we can use only 3 nos., hence no further expansion possible Need to

change this to 2 CPUs

  In Database

Server

This will require 3 PCIe Slots + 1 will be occupied by RAID Card, With 1 CPU

in server , we can use only 3 nos., hence no further expansion possible Need to

change this to 2 CPUs

   In

Application

Server

No change , As per RFP

No change , As per RFP

Page 10: Punjab & Sind Bank -   · PDF filePunjab & Sind Bank Addendum - 1 (A Govt. of India Undertaking) Where service is a way of life Punjab & Sind Bank

44

Page 34

,

Annexu

re-II       

       

Clause 5,

Item 9

  PRINTERS ,SCANNERS ,SOFTWARE AND OTHER

ITEMS: Printers- Laser (Multifunction and Duplex

with LAN Support)

Please  Change RAM 256MB or Higher  to 128 MB RAM which  is Generic &

Available with all the Vendors. Hence Department  will get Maximum Benefit

from a healthy competition as more OEM will be able to Participate.

No change , As per RFP

45

Page

No.37,

ANNEX

URE-III  

         

EC-12

The Printers (Laser & Laser MFP) make offered

should have been sold in the country for minimum

of fifty thousand numbers in the last calendar year

i.e.2017.

Please change to 20000 per year. Same criteria was given in  PNB for their

recent tender , Under printer  category this is the average sell out as per the

industry standards in this category of printers , changing this clause will enable

all the vendors to bid in this tender Hence Department  will get Maximum

Benefit from a healthy competition as more OEM will be able to Participate.

No change , As per RFP