public sector partner program pspp 2 - cisco.com · approved on the opportunity (pspp hunting or...
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Cisco Confidential © 2012 Cisco and/or its affiliates. All rights reserved. 1
Public Sector Partner Program PSPP 2.0 Tool & Program Training European Partners
Robert Sills Iris Schoenmakers November 2012
Click here for the recording
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
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Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 3
PSPP 2.0 - Introducing the new Public Sector Program - 3 new ways to maximize your PSPP discounts
Robert Sills
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
“simplify the current processes and differentiate partners. Provides value and increases Public Sector focus resulting in increased, sustainable and profitable revenues for Cisco and our Partners”
Simplification
Differentiation
Focus
Single EMEAR program
Available in CCW
Improved deal flow & TMP stacking
PPE enrolment
3 bonus discounts:
Hunting
Teaming
Pre-sales In Development
Customer branding
PSPP Partner community
Partner events
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
• Streamlined deal flow
• Remove Product Families
• BoM/Config improvements
• Existing enrolled partners will be migrated
• New Partners can start enrolling from 18th Nov
• Single interface for configuration, quoting and ordering
• Faster & easier stacking using one tool
• No manual DARTs
PSPP 2.0 18th November
CCW Deal Flow
TMP PPE
Enrolment
Existing approved PSPP/PSP deals can still be
booked until they expire or before 27th July 2013
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
Base Pricing
Behaviour Rewards
Trade-In Total
Discount
Up to 61%
discount
Depends
on
Partner
level and
product
family
• Teaming
Up to 4%
• Hunting
Up to 4%
• Pre-
sales
Up to 2%
Simplified
trade-in
stacking
Up to 6%
TMP
Up to 65%
total
PSPP
discount
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
REQUIREMENTS
Must be a NEW customer
opportunity, not extension to existing
deal
Non-forecast
No customer tender issued (RFP,
RFQ, RFI)
Min deal size $100,000
No other Hunting or Teaming pricing
approved – PSPP Hunting or
Teaming, TIP, OIP, AIP, SIP,
Collaboration Breakaway
Cisco AM and RSM approval needed
BENEFITS - Partner
4% additional discount
Only 1 partner eligible
Combinable with Trade-In, but NOT
Teaming or Pre-Sales
DDP applied if non-std pricing is
needed
Hunting
Rewards Partners for finding, investing and developing NEW
opportunities where Cisco is not already engaged
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
REQUIREMENTS
No customer tender issued (RFP,
RFQ, RFI)
Partner must commit to deliver at
least 2 pre-sales activities from a list
of 6 (proof of completion required)
Min deal size $100,000
No other Hunting or Teaming pricing
approved on the opportunity (PSPP
Hunting or Teaming, TIP, OIP, AIP,
SIP, Collaboration Breakaway)
Cisco AM and RSM approval needed
BENEFITS - Partner
4% additional discount
Only 1 partner eligible
Combinable with Trade-In, but NOT
Hunting or Pre-Sales
DDP applied if non-std pricing is
needed
Teaming
Rewards Partners for early engagement and delivering significant pre-
sales investment on Cisco Led opportunities
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
REQUIREMENTS
Partner must have already
completed at least 2 pre-sales
activities from a list of 6
Proof of completion required
Cisco AM and RSM approval needed
BENEFITS - Partner
2% additional discount
Multiple partners eligible
Combinable with Trade-In, but NOT
Hunting or Teaming
Pre-Sales
Rewards Partners for completing significant pre-sales investment on any
opportunity
Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 10
PSPP in day to day use - How to enrol for PSPP 2.0 - Deal registration for PSPP deals
Iris Schoenmakers
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
• Benefits
• Integrates workflow between Cisco tools
• You can track enrollment approval status across multiple channel programs
The Partner Program Enrollment tool (PPE) is an integrated and
consolidated tool that allows partners to enroll in multiple Cisco programs
using a single platform.
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
From the homepage, partners can
access the following:
1. Eligible Programs
2. Potential Programs
3. Enrollment Dashboard
4. Language Preference
5. My Proxy
6. Tool links
1 2 3
4 5
6
Enrollment (PPE)
Enter Contact Details
Enter Additional Information
Accept Terms and Conditions
Enter Banking Information
Review and Submit
Start and Select a Program
Access PPE at cisco.com/go/ppe
Cisco Confidential © 2012 Cisco and/or its affiliates. All rights reserved. 13
How to register a PSPP deal
Cisco Commerce Workspace
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
After the promotions tab, you have two options: 1. Finalize quote now
2. Finalize quote after you submit the deal for qualification
Continue to next slide to see the remaining steps in the process.
Step 1
Create Deal
Step 2
Who’s Involved
Step 3
About Deal
Step 4
Promotions
Provide partner
and end
customer contact
information.
Supply additional
details about deal.
Select PSPP,
apply for behavior
discounts and
indicate trade-in
Begin creating
and naming deal.
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
Order
Step 5
Quote Now
Step 6
Review and
Submit
Step 7
Approval Email
Submit deal for
qualification and
approval—BOM is
automatically
approved.
Partner receives
email notification
of approval
status.
Provide the BOM
or use CCW
configuration
tool to obtain
pricing.
Step 5
Quote After
Step 6
Review and
Submit
Step 7
Qualification
Step 8
Finalize Quote
Submit deal for
qualification
without BOM or
configuration.
Partner receives
email notification
of deal
qualification
status.
Provide BOM or
use CCW
configuration to
obtain quote
pricing.
Skip quote
section for now
and move to
Review and
Submit Tab.
Option 1
Training will
demonstrate
Option 1
Option 2
Steps in yellow are new to the standard deal process
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
Click Deal to start creating the deal
STEP 1: Log into CCW and Navigate to the Quick Start Menu
A
A
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Enter deal name
Click Create Deal
STEP 1a: Deal Name
B
A
B
A
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Click box next to Use the Contact Details in my User Profile
Then click Select an End Customer – the screen on the next slide will pop up
STEP 2: Partner Contact Information
A
B
B
A
NOTE: Checking the box will
automatically fill out the partner
contact information below.
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
To select an end customer, fill out the search criteria and click Search
NEW! Overall customer
search has been enhanced.
• Informational Tips
section
• City search is improved,
enabling more customer
names in search results
STEP 2a: End Customer Information
A
A
NOTE: If a new end customer is
created, extra validation is required, which
will cause delays in deal approval.
If you enter an existing end customer,
many deals will be approved automatically.
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20
Enter required Customer Contact information
STEP 2b: Customer Contact Information
A
A
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21
Scroll down page, select Cisco Channel Account Manager (CAM/PAM)
Click Save and Continue
STEP 2c: Select Channel Account Manager
A
B
A
B
NOTE:
• If CAM/PAM is not listed, then choose
Other and manually enter CAM below.
• AM will be assigned to the partner
NEW!
• Company website is
a required field
• In CAM/PAM
selection, NONE is
no longer a selection
possibility
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22
Fill out all required fields on this page, indicated with an asterisk
Click Save and Continue
STEP 3: Information about the Deal
A
B
NEW! Additional questions in
workflow.
• Expected Technology Mix
• Competitors
• Expected Cisco Hardware and
Software List Amount
• Expected Cisco Service List
Amount
• Expected Closing Date
A
B
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23
Click Select to initiate PSPP
STEP 4: Add PSPP to Deal
A
A
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Select Track Name to identify the vertical associated with the end customer
STEP 4a: Vertical Selections Process
A
Named Account Non-Named Account
Vertical will automatically be selected Vertical must be manually selected
Only that vertical will appear All verticals a partner is registered in will appear
NOTE: If you choose a named end customer and are not enrolled in that vertical, then an error message will appear
A
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25
STEP 4b: PSPP Deal Information
Scroll down and accept the terms and conditions of PSPP by clicking Yes
Describe the solution being deployed
Provide specific details for the selected technology
Select Yes or No to indicate whether you will be trading in equipment (TMP)
A
B
C
D
A
B
C
D
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26
Select a behavior reward: Hunting, teaming, pre-sales or select none
STEP 4c: Behavior Rewards
A
A
NOTE: Only one behavior
discount can be added to each deal.
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27
B
A
STEP 4d: Behavior Example —Teaming Reward
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Confirm billing information then click Save and Continue
STEP 5: Review Billing Information
A
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There are two options to finalize the quote
Option 1: If you choose to upload BOM/Configuration now, do so and click Save and Continue (go to step 8b)
Option 2: If you choose to upload BOM/Configuration later, click the Review and Submit tab
STEP 5a: BOM or CCW Configuration Tool (NGC)
B
B
B
B
NOTE: Uploading the BOM
now will save time.
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 30
Review deal to ensure that all information is accurate
Submit Deal for Qualification
A
STEP 6: Review and Submit Tab
B
B
A
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 31
After registration is submitted, partner will receive email with approval status
STEP 7: Receive Email with Deal Qualification Decision
Approval Possibilities
1. Approve deal registration and Approve behavior reward
2. Approve deal registration and Reject behavior reward
3. Reject deal registration and Reject behavior reward
A
NOTE: The reason for rejection will be listed in the email.
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32
In CCW workspace, scroll down and click on the deal that was qualified
STEP 8: Log Back into CCW
A
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 33
If you have not finalized the quote by uploading the BOM or using the configuration tool, click the link next to the error message
On next screen, click Save and Continue
STEP 8a: Review and Submit
A
B
A
B
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 34
•
• Click “Import a Saved Configuration”
Step 8b: Option 1— Import options
A
A
B
B
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 35
A
B
Step 8b: Option 2— Create a CCW configuration
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 36
• If you punch out to NGC, the starting screen will look like this
Configuration Tool (NGC)
A
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• Direct partners will be able to select Cisco or a distributor
• Indirect partners will be able to choose from a list of distributors only
Note: Direct Partner vs. Indirect Partners
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 38
You can only have one buy method on your quote
Click Add Trade in Items
Trade-In Process (If Applicable)
A
B
A
B ABC Company
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 39
If deal information is entered correctly, then all areas will have a
Click Submit Quote for Approval
STEP 8c: Submit Quote for Approval
A
B
B
A
If pre-qualified, the BOM will
automatically be approved if
there’s no trade-in
C John Smith
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 40
Sharing the Deal
B
A
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Access CCW at cisco.com/go/ccw
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 42
From the Review tab, click Create a New Order from this quote
STEP 1: Create an Order
A
A
Thank you.