PUBLIC ADMINISTRATION PUBLIC ADMINISTRATION AND EMERGENCY AND EMERGENCY

MANAGEMENT MANAGEMENT (REVISED)(REVISED)

William L. Waugh, Jr.William L. Waugh, Jr.Andrew Young School of Policy StudiesAndrew Young School of Policy Studies

Georgia State UniversityGeorgia State University2010 FEMA Higher Education Conference2010 FEMA Higher Education Conference

Emmitsburg, MDEmmitsburg, MD

PurposePurpose This is a graduate-level course in emergency management This is a graduate-level course in emergency management

from a public administration perspective. The focus is on from a public administration perspective. The focus is on managing public and nongovernmental organizations managing public and nongovernmental organizations involved in managing hazards and dealing with disasters involved in managing hazards and dealing with disasters and working within the networks of public, private, and and working within the networks of public, private, and nonprofit and volunteer organizations that constitute the nonprofit and volunteer organizations that constitute the nation’s emergency management system. The purpose of nation’s emergency management system. The purpose of the course is to provide an understanding of public the course is to provide an understanding of public administration for students who are preparing for careers in administration for students who are preparing for careers in emergency management agencies. While an emergency management agencies. While an understanding of the full-rage of emergency management understanding of the full-rage of emergency management functions is essential for professionals in the field, the focus functions is essential for professionals in the field, the focus of this course is on managing organizations and people. of this course is on managing organizations and people. The readings can be adjusted for students in public The readings can be adjusted for students in public administration programs who may be specializing in administration programs who may be specializing in emergency management. emergency management.

Required ReadingsRequired Readings

Nicholas Henry, Nicholas Henry, Public Administration and Public Administration and Public AffairsPublic Affairs, 11th Edition (Upper Saddle , 11th Edition (Upper Saddle River, NJ: Pearson/Prentice-Hall, 2010). River, NJ: Pearson/Prentice-Hall, 2010). (Or a similar introductory textbook in (Or a similar introductory textbook in public administration). public administration).

William L. Waugh, Jr., and Kathleen William L. Waugh, Jr., and Kathleen Tierney, eds., Tierney, eds., Emergency Management: Emergency Management: Principles and Practice for Local Principles and Practice for Local GovernmentGovernment, 2nd Ed. (Washington, DC: , 2nd Ed. (Washington, DC: International City/County Management International City/County Management Association, 2007).Association, 2007).

Suggested Supplemental Suggested Supplemental Readings:Readings:

Lucien Canton, Lucien Canton, Emergency Management: Concepts and Emergency Management: Concepts and Strategies for Effective ProgramsStrategies for Effective Programs (Hoboken, NJ: Wiley (Hoboken, NJ: Wiley InterScience, 2006).InterScience, 2006).

Richard Sylves, Richard Sylves, Disaster Policy & Politics: Emergency Disaster Policy & Politics: Emergency Management and Homeland Security Management and Homeland Security (Washington, DC: CQ (Washington, DC: CQ Press, 2008).Press, 2008).

Thomas A. Birkland, Thomas A. Birkland, Lessons of Disaster: Policy Change Lessons of Disaster: Policy Change after Catastrophic Eventsafter Catastrophic Events (Washington, DC: Georgetown (Washington, DC: Georgetown University Press, 2007).University Press, 2007).

Arjen Boin, Paul ‘t Hart, Eric Stern, and Bengi Sundelius, Arjen Boin, Paul ‘t Hart, Eric Stern, and Bengi Sundelius, The Politics of Crisis Management: Public Leadership under The Politics of Crisis Management: Public Leadership under PressurePressure (Cambridge, UK: Cambridge University Press, (Cambridge, UK: Cambridge University Press, 2005).2005).

Robert B. Denhardt, Janet V. Denhardt, and Maria P. Robert B. Denhardt, Janet V. Denhardt, and Maria P. Aristigueta, Aristigueta, Managing Human Behavior in Public and Managing Human Behavior in Public and Nonprofit OrganizationsNonprofit Organizations, 2nd Edition (Los Angeles, CA: , 2nd Edition (Los Angeles, CA: SAGE Publications, 2009).SAGE Publications, 2009).

Suggested Supplemental Suggested Supplemental Readings:Readings:

Carole L. Jurkiewicz, ed., “Administrative Failure in the Wake of Carole L. Jurkiewicz, ed., “Administrative Failure in the Wake of Katrina” – Special Issue of the Katrina” – Special Issue of the Public Administration ReviewPublic Administration Review (December 2007).(December 2007).

Donald F. Kettl, Donald F. Kettl, System Under Stress: Homeland Security and System Under Stress: Homeland Security and American PoliticsAmerican Politics (Washington, DC: CQ Press, 2007). (Washington, DC: CQ Press, 2007).

Rubin, Claire B., ed., Rubin, Claire B., ed., Emergency Management: The American Emergency Management: The American Experience 1900-2005Experience 1900-2005 (Fairfax, VA: Public Entity Risk Institute, (Fairfax, VA: Public Entity Risk Institute, 2007),2007),

James Svara, James Svara, The Ethics Primer for Public Administrators in The Ethics Primer for Public Administrators in Government and Nonprofit OrganizationsGovernment and Nonprofit Organizations (Sudbury, MA: Jones and (Sudbury, MA: Jones and Bartlett Publishers, 2007). Bartlett Publishers, 2007).

Craig E. Johnson, Craig E. Johnson, Meeting the Ethical Challenges of Leadership: Meeting the Ethical Challenges of Leadership: Casting Light or ShadowCasting Light or Shadow (Thousand Oaks, CA: Sage Publications, (Thousand Oaks, CA: Sage Publications, 2009).2009).

William L. Waugh, Jr., ed., William L. Waugh, Jr., ed., Shelter from the Storm: Repairing the Shelter from the Storm: Repairing the National Emergency Management System After Hurricane KatrinaNational Emergency Management System After Hurricane Katrina (Special Issue of (Special Issue of TheThe Annals of the American Academy of Political Annals of the American Academy of Political and Social Scienceand Social Science, March 2006) (Sage Publications)., March 2006) (Sage Publications).

Recommended JournalsRecommended Journals Journal of Emergency ManagementJournal of Emergency Management The Australian Journal of Emergency ManagementThe Australian Journal of Emergency Management Disaster Prevention and Management: An International JournalDisaster Prevention and Management: An International Journal (UK) (UK) Disaster Recovery Journal Disaster Recovery Journal (for Business Continuity Planners)(for Business Continuity Planners) Disasters: The Journal of Disaster Studies, Policy and ManagementDisasters: The Journal of Disaster Studies, Policy and Management Environmental Hazards: Human and Policy DimensionsEnvironmental Hazards: Human and Policy Dimensions Homeland Protection ProfessionalHomeland Protection Professional International Journal of Mass Emergencies and Disasters International Journal of Mass Emergencies and Disasters (International (International

Research Committee on Disasters, American Sociological Association)Research Committee on Disasters, American Sociological Association) Journal of Contingencies and Crisis ManagementJournal of Contingencies and Crisis Management (The Netherlands) (The Netherlands) Journal of Homeland Security and Emergency ManagementJournal of Homeland Security and Emergency Management (electronic) (electronic) The Liaison (for Civil-Military Humanitarian Relief Collaboration) The Liaison (for Civil-Military Humanitarian Relief Collaboration) (Center of (Center of

Excellence in Disaster Management and Humanitarian Assistance, Hawaii)Excellence in Disaster Management and Humanitarian Assistance, Hawaii) Natural Hazards: An International Journal of Hazards Research & PreventionNatural Hazards: An International Journal of Hazards Research & Prevention Natural Hazards ReviewNatural Hazards Review (Natural Hazards Center, University of Colorado) (Natural Hazards Center, University of Colorado)

Course Requirements:Course Requirements:

Two examinations -- a midterm and a finalTwo examinations -- a midterm and a final Research projectResearch project Class participation, including case Class participation, including case

analyses and exercises analyses and exercises

The research project should focus on an The research project should focus on an emergency management issue or function, emergency management issue or function, such as alert and warning systems or such as alert and warning systems or evacuation systems, or on policies dealing evacuation systems, or on policies dealing with a specific hazard or disaster, such as with a specific hazard or disaster, such as landslides or a major hurricane. landslides or a major hurricane.

Learning ObjectivesLearning Objectives

At the conclusion of this course, students should be At the conclusion of this course, students should be able toable to

Understand the evolution of disaster policy and the practice Understand the evolution of disaster policy and the practice of emergency management in the US. of emergency management in the US.

Understand the roles of public, private, and other Understand the roles of public, private, and other nongovernmental organizations in emergency nongovernmental organizations in emergency management, the development of emergency management management, the development of emergency management standards, and the professionalization of the field. standards, and the professionalization of the field.

Understand the major issues in the management of Understand the major issues in the management of governmental and nongovernmental organizations involved governmental and nongovernmental organizations involved in emergency management.in emergency management.

Understand the major issues in the management of Understand the major issues in the management of volunteers during disasters.volunteers during disasters.

Understand the major issues in the design and Understand the major issues in the design and implementation of disaster preparedness and hazard implementation of disaster preparedness and hazard mitigation policies and programs. mitigation policies and programs.

Grading:Grading:

Midterm ExamMidterm Exam 30%30% Final ExamFinal Exam 30%30% Research ProjectResearch Project 30%30% ParticipationParticipation 10%10%

100% = Course grade100% = Course grade

I. Emergency Management and I. Emergency Management and the Public Servicethe Public Service

Course orientationCourse orientation The Role of the Public Service TodayThe Role of the Public Service Today Emergency Management OverviewEmergency Management Overview Hazards and Disasters – Protecting the Hazards and Disasters – Protecting the

Public and the EnvironmentPublic and the Environment Growing Social Vulnerability and the Need Growing Social Vulnerability and the Need

to Manage Riskto Manage RiskRequired Readings:Required Readings: Henry, Chapters 1-2Henry, Chapters 1-2 Waugh and Tierney, Chapter 1 and 13Waugh and Tierney, Chapter 1 and 13

II. Emergency Management II. Emergency Management Programs in the United StatesPrograms in the United States

Emergency Management and Homeland SecurityEmergency Management and Homeland Security Professionalization – CEM, DRI, and other credentials – Policy Professionalization – CEM, DRI, and other credentials – Policy

AdvocacyAdvocacy Education and Training – Undergraduate and graduate education Education and Training – Undergraduate and graduate education

and Professional Trainingand Professional Training Benchmarks and Standards – EMAP, NFPA 1600, and other Benchmarks and Standards – EMAP, NFPA 1600, and other

standardsstandards Current Challenges to the Profession and Practice of Emergency Current Challenges to the Profession and Practice of Emergency

ManagementManagementRequired Readings:Required Readings: Waugh and Tierney, Chapter 2Waugh and Tierney, Chapter 2 IAEM, CEM Credential IAEM, CEM Credential www.iaem.com EMAP, EMAP Standards 2009 EMAP, EMAP Standards 2009 www.emaponline.org FEMA Higher Education Project website FEMA Higher Education Project website

http://www.fema.gov/emiweb/edu

III. Intergovernmental Relations in a III. Intergovernmental Relations in a Post-9/11 and Post-Katrina WorldPost-9/11 and Post-Katrina World

Managing Intra-governmental Relations Managing Intra-governmental Relations Federal, State, and Local Government RolesFederal, State, and Local Government Roles The Constitutional Context of Emergency The Constitutional Context of Emergency

ManagementManagement Mutual Assistance – Local and Statewide Mutual Assistance – Local and Statewide

Mutual Assistance, EMAC, NEMNMutual Assistance, EMAC, NEMN The Role of the Military in Disaster The Role of the Military in Disaster

OperationsOperations Required Readings:Required Readings: Henry, Chapter 12Henry, Chapter 12 Waugh and Tierney, Chapter 4Waugh and Tierney, Chapter 4

IV.IV. Organizing EM Offices Organizing EM Offices The Organization of Emergency Management Offices and AgenciesThe Organization of Emergency Management Offices and Agencies The Organization of Emergency Operations– ICS, UC, MACS, NIMSThe Organization of Emergency Operations– ICS, UC, MACS, NIMS Managing Human Resources Managing Human Resources Required Readings:Required Readings: Henry, Chapters 3-5, 9Henry, Chapters 3-5, 9 Waugh and Tierney, Chapter 3Waugh and Tierney, Chapter 3Recommended Readings:Recommended Readings: William L. Waugh, Jr., “Mechanisms for Collaboration in Emergency William L. Waugh, Jr., “Mechanisms for Collaboration in Emergency

Management: ICS, NIMS, and the Problem of Command and Management: ICS, NIMS, and the Problem of Command and Control,” Control,” The Collaborative Public ManagerThe Collaborative Public Manager, ed. Rosemary O’Leary , ed. Rosemary O’Leary and Lisa Blomgren Bingham (Washington, DC: Georgetown and Lisa Blomgren Bingham (Washington, DC: Georgetown University Press, 2009). University Press, 2009).

William L. Waugh, Jr., and Greg Streib, “Collaboration and William L. Waugh, Jr., and Greg Streib, “Collaboration and Leadership for Effective Emergency Management,” Leadership for Effective Emergency Management,” Public Public Administration Review, Administration Review, Special Issue on Collaborative Special Issue on Collaborative Management 66 (December 2006): 131-140. Management 66 (December 2006): 131-140.

V. Collaborating with the Private V. Collaborating with the Private SectorSector

Private Sector ResourcesPrivate Sector Resources Public-Private Partnerships and CollaborationPublic-Private Partnerships and Collaboration Encouraging Preparedness in the Private SectorEncouraging Preparedness in the Private SectorRequired ReadingsRequired Readings Henry, Chapter 11Henry, Chapter 11 Waugh and Tierney, Chapter 5 Waugh and Tierney, Chapter 5 Recommended Readings: Recommended Readings: Raisch, William; Matt Statler & Peter Burgi (2007), Raisch, William; Matt Statler & Peter Burgi (2007),

Mobilizing Corporate Resources to Disasters: Mobilizing Corporate Resources to Disasters: Toward a Program for Action, The International Toward a Program for Action, The International Center for Enterprise Preparedness, New York Center for Enterprise Preparedness, New York University (January 24). University (January 24).

VI. Collaborating with NGOs and VI. Collaborating with NGOs and VolunteersVolunteers

The Landscape of the Nongovernmental Sector – from Small The Landscape of the Nongovernmental Sector – from Small Community Organizations to Large National OrganizationsCommunity Organizations to Large National Organizations

Working with Faith-Based and Secular OrganizationsWorking with Faith-Based and Secular Organizations Coordinating NGO Efforts in Disaster OperationsCoordinating NGO Efforts in Disaster Operations Organizing and Managing VolunteersOrganizing and Managing VolunteersRequired Reading:Required Reading: Gloria Sima and Angela Bies, “The Role of Nonprofits in Gloria Sima and Angela Bies, “The Role of Nonprofits in

Disaster Response: An Expanded Model of Cross-Sector Disaster Response: An Expanded Model of Cross-Sector Collaboration,” Collaboration,” Public Administration ReviewPublic Administration Review (December (December 2007): 125-142.2007): 125-142.

Waugh and Tierney, Chapter 5 Waugh and Tierney, Chapter 5 Havidán Rodriguez, Joseph Trainor, and E.L. Quarantelli, Havidán Rodriguez, Joseph Trainor, and E.L. Quarantelli,

“Rising to the Challenges of a Catastrophe: The Emergent “Rising to the Challenges of a Catastrophe: The Emergent and Prosocial Behavior following Hurricane Katrina,” and Prosocial Behavior following Hurricane Katrina,” The The Annals of the American Academy of Political and Social Annals of the American Academy of Political and Social ScienceScience 604 (March 2006): 82-101. 604 (March 2006): 82-101.

VII. Organizational and VII. Organizational and Operational PlanningOperational Planning

The Planning ProcessThe Planning Process The Politics of PlanningThe Politics of Planning Planning, Adaptation, and ImprovisationPlanning, Adaptation, and ImprovisationRequired Reading:Required Reading: Waugh and Tierney, Chapter 7Waugh and Tierney, Chapter 7Recommended Reading:Recommended Reading: Philip R. Berke and Thomas J. Campanella, Philip R. Berke and Thomas J. Campanella,

“Planning for Post-Disaster Resiliency,” “Planning for Post-Disaster Resiliency,” The The Annals of the American Academy of Political and Annals of the American Academy of Political and Social ScienceSocial Science 604 (March 2006): 192-207. 604 (March 2006): 192-207.

VIII. Budgeting and Financial VIII. Budgeting and Financial ManagementManagement

Public Budgets –the Process and the Public Budgets –the Process and the LimitationsLimitations

Public Budgets – the PoliticsPublic Budgets – the Politics Tax Issues Tax Issues Debt IssuesDebt Issues Managing Public MoneyManaging Public MoneyRequired ReadingsRequired Readings Henry, Chapter 8Henry, Chapter 8 Waugh and Tierney, Chapter 15 (Sylves Waugh and Tierney, Chapter 15 (Sylves

Chapter on Budgeting)Chapter on Budgeting)

IX. Risk Management (Mitigation IX. Risk Management (Mitigation and Preparedness)and Preparedness)

Hazard Mitigation Planning Hazard Mitigation Planning The Politics of Hazard MitigationThe Politics of Hazard Mitigation Creating a Market for MitigationCreating a Market for Mitigation Encouraging Public PreparednessEncouraging Public PreparednessRequired Reading:Required Reading: Waugh and Tierney, Chapter 6Waugh and Tierney, Chapter 6Recommended Reading:Recommended Reading: Howard Kunreuther, “Disaster Mitigation and Howard Kunreuther, “Disaster Mitigation and

Insurance,” Insurance,” The Annals of the American Academy The Annals of the American Academy of Political and Social Science of Political and Social Science 604 (March 2006): 604 (March 2006): 208-227 208-227

X. Facilitating RecoveryX. Facilitating Recovery Redevelopment Issues in Large-Scale Disasters – 9/11 and Redevelopment Issues in Large-Scale Disasters – 9/11 and

Katrina ExamplesKatrina Examples The Politics of Recovery and RedevelopmentThe Politics of Recovery and Redevelopment Community-Driven Redevelopment Community-Driven Redevelopment Required Reading:Required Reading: Waugh and Tierney, Chapter 11Waugh and Tierney, Chapter 11Recommended Reading:Recommended Reading: William L. Waugh, Jr., and R. Brian Smith, “Economic William L. Waugh, Jr., and R. Brian Smith, “Economic

Development and Reconstruction for the Gulf after Katrina,” Development and Reconstruction for the Gulf after Katrina,” Economic Development Quarterly Economic Development Quarterly 20/3 (August 2006): 211-20/3 (August 2006): 211-218 218

James K. Mitchell, “The Primacy of Partnership: Scoping a James K. Mitchell, “The Primacy of Partnership: Scoping a New National Disaster Recovery Policy,” New National Disaster Recovery Policy,” The Annals of the The Annals of the American Academy of Political and Social Science 604American Academy of Political and Social Science 604 (March 2006): 228-255.(March 2006): 228-255.

XI. XI. Legal and Liability Issues in Legal and Liability Issues in Emergency Management AgenciesEmergency Management Agencies

Legal liabilityLegal liability Health and SafetyHealth and Safety EEO and NondiscriminationEEO and Nondiscrimination Administrative Procedures (APA)Administrative Procedures (APA) ProcurementProcurementRequired Readings:Required Readings: Waugh and Tierney, Chapter 12 Waugh and Tierney, Chapter 12

(Nicholson Chapter on legal issues)(Nicholson Chapter on legal issues)

XII. Technology Issues in XII. Technology Issues in Emergency Management AgenciesEmergency Management Agencies

eGovernment and Emergency eGovernment and Emergency ManagementManagement

Information TechnologiesInformation Technologies Technology IssuesTechnology Issues

Required Readings: Required Readings: Henry, Chapter 6Henry, Chapter 6 Waugh and Tierney, Chapter 14Waugh and Tierney, Chapter 14

XIII. Human Resources and Ethical XIII. Human Resources and Ethical Issues in EMIssues in EM

Civil service systemsCivil service systems Duty and Ethical ActionDuty and Ethical Action Codes of EthicsCodes of Ethics Promoting Ethical BehaviorPromoting Ethical Behavior Ethical Issues in the Katrina ResponseEthical Issues in the Katrina ResponseRequired Reading:Required Reading: Henry, Chapters 7 and 13Henry, Chapters 7 and 13Recommended Reading:Recommended Reading: Carole L. Jurkiewicz, “Louisiana’s Ethical Culture and Its Carole L. Jurkiewicz, “Louisiana’s Ethical Culture and Its

Effects on the Administrative Failures Following Katrina,” Effects on the Administrative Failures Following Katrina,” Public Administration ReviewPublic Administration Review (December 2007): 57-63. (December 2007): 57-63.

Camilla Stivers, “’So Poor and So Black’, Hurricane Katrina, Camilla Stivers, “’So Poor and So Black’, Hurricane Katrina, Public Administration, and the Issue of Race,” Public Administration, and the Issue of Race,” Public Public Administration ReviewAdministration Review (December 2007): 48-56. (December 2007): 48-56.

XIV. Managing Large-Scale XIV. Managing Large-Scale Disasters Disasters

Managing Catastrophic DisastersManaging Catastrophic Disasters The Oklahoma City Bombing caseThe Oklahoma City Bombing case The Katrina Disaster Case StudyThe Katrina Disaster Case StudyRequired Readings:Required Readings: Waugh and Tierney, Chapters 8-10Waugh and Tierney, Chapters 8-10Recommended Readings:Recommended Readings: Beverly Cigler, “The ‘Big Questions’ of Katrina Beverly Cigler, “The ‘Big Questions’ of Katrina

and the 2005 Great Flood of New Orleans,” and the 2005 Great Flood of New Orleans,” Public Public Administration ReviewAdministration Review (December 2007): 64-70. (December 2007): 64-70.

John R. Harrald, “Agility and Discipline: Critical John R. Harrald, “Agility and Discipline: Critical Success Factors for Disaster Response,” Success Factors for Disaster Response,” The The Annals of the American Academy of Political and Annals of the American Academy of Political and Social Science 604Social Science 604 (March 2006): 256-272. (March 2006): 256-272.

XV. Disaster Policy and AdvocacyXV. Disaster Policy and Advocacy Evolution of disaster policyEvolution of disaster policy Creation of FEMA and DHSCreation of FEMA and DHS Policy Implementation in Emergency Management – the Policy Implementation in Emergency Management – the

case of mitigationcase of mitigationRequired Readings: Required Readings: Henry, Chapter 10Henry, Chapter 10 Waugh and Tierney, Chapter 16Waugh and Tierney, Chapter 16Recommended Readings:Recommended Readings: Louise K. Comfort, “Crisis Management in Hindsight: Louise K. Comfort, “Crisis Management in Hindsight:

Cognition, Communication, Coordination, and Control,” Cognition, Communication, Coordination, and Control,” Public Administration ReviewPublic Administration Review (December 2007): 189-197. (December 2007): 189-197.

Donald T. Kettl, “Is the Worst Yet to Come?,” Donald T. Kettl, “Is the Worst Yet to Come?,” The Annals of The Annals of the American Academy of Political and Social Science the American Academy of Political and Social Science 604 604 (March 2006): 273-297. (March 2006): 273-297.

TimelineTimeline

Sessions 1-4 Sessions 1-4 July 31, 2009July 31, 2009 Sessions 5-8Sessions 5-8 November 4, 2009November 4, 2009 Sessions 9-12Sessions 9-12 February 22, February 22,

20102010 Sessions 13-15 Sessions 13-15 June 5, 2010June 5, 2010 Public commentPublic comment Final approvalsFinal approvals

Comments and Comments and Recommendations?Recommendations?

wwaugh@gsu.eduwwaugh@gsu.edu