pt2 social media workshop for wedding pros

77
Social Media + Engagement Marketing Understanding it, using it, and preventing it !om taking over your life

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Page 1: Pt2 Social Media Workshop for Wedding Pros

Social Media + Engagement Marketing

Understanding it, using it, and preventing it !om taking over your life

Page 2: Pt2 Social Media Workshop for Wedding Pros

Engagement Marketing: What It’s Not

It’s not traditional broadcast Marketing

you

Page 3: Pt2 Social Media Workshop for Wedding Pros

Engagement Marketing

In Engagement Marketing you build relationships

you

Page 4: Pt2 Social Media Workshop for Wedding Pros

That’s nice... but how does this help me gain more clients?

Page 5: Pt2 Social Media Workshop for Wedding Pros

Your Community

{not just touchy-feely stuff here}

Page 6: Pt2 Social Media Workshop for Wedding Pros

Your Community

{not just touchy-feely stuff here}

Promotion you just can’t get through traditional advertising

Page 7: Pt2 Social Media Workshop for Wedding Pros

Your Community

{not just touchy-feely stuff here}

Promotion you just can’t get through traditional advertising

Help + support when you need it

Page 8: Pt2 Social Media Workshop for Wedding Pros

Your Community

{not just touchy-feely stuff here}

Promotion you just can’t get through traditional advertising

Help + support when you need it

Google juice

Page 9: Pt2 Social Media Workshop for Wedding Pros

Engagement: 2 Goals

Build Trust and Authority

Build Trust and Community

Page 10: Pt2 Social Media Workshop for Wedding Pros

Engagement: 2 Goals

Build Trust and Authority

Build Trust and Community

Blogging (emailing)

Social Media

Page 11: Pt2 Social Media Workshop for Wedding Pros

Three Rules:

Page 12: Pt2 Social Media Workshop for Wedding Pros

Three Rules:

Create a High Value Stream of ContentMake sure your posts are well written and illustrated

Page 13: Pt2 Social Media Workshop for Wedding Pros

Three Rules:

Create a High Value Stream of ContentMake sure your posts are well written and illustrated

Share, share, shareOffer inspiration, how-to’s, advice, links, ideas, recommendations, and anything else to your readers. They Deserve it!

Page 14: Pt2 Social Media Workshop for Wedding Pros

Three Rules:

Create a High Value Stream of ContentMake sure your posts are well written and illustrated

Share, share, shareOffer inspiration, how-to’s, advice, links, ideas, recommendations, and anything else to your readers. They Deserve it!

Earn LoyaltyBe courteous, responsive, and worthy of positive word of mouth. Form Relationships one reader at a time.

Page 15: Pt2 Social Media Workshop for Wedding Pros

For Example

Page 16: Pt2 Social Media Workshop for Wedding Pros

For Example

Page 17: Pt2 Social Media Workshop for Wedding Pros

For Example

Page 18: Pt2 Social Media Workshop for Wedding Pros

Myth Busting #1

My blog wi# bring loads of customers to my business

Page 19: Pt2 Social Media Workshop for Wedding Pros

Myth Busting #2

I’d better start marketing my new blog right away

1.Set up a blog.

2.Put one post on it that says, “Hi world! Here’s my new blog!

3.Send and email to everyone saying “Hey, come check out my brand-new blog!

4.Wonder why not much happens after that

Page 20: Pt2 Social Media Workshop for Wedding Pros

Myth Busting #3The way to find new readers is

to do link trades with other blogs

Page 21: Pt2 Social Media Workshop for Wedding Pros

Blogging Nuts and Bolts:

Making the Commitment

How frequently will you blog?

Who will your primary audience be?

What will you NOT talk about?

Page 22: Pt2 Social Media Workshop for Wedding Pros

Blogging Nuts and Bolts:

Making the Commitment

How frequently will you blog?

Who will your primary audience be?

What will you NOT talk about?

Page 23: Pt2 Social Media Workshop for Wedding Pros

Blogging Nuts and Bolts:

Making the Commitment

How frequently will you blog?

Who will your primary audience be?

What will you NOT talk about?

Page 24: Pt2 Social Media Workshop for Wedding Pros

Blogging Nuts and Bolts:Generating Ideas

Beginning: Top 50 FAQ’s

Brainstorming + Topics List

Spark List (How does it make you feel? What

does it remind you of? Where did you first encounter it? Who showed it to you? Why do you want to write about it?)

Fighting Blog Burnout (Discussion

Boards, Cosmo Titles, Guest blog, Refer back to Brainstorm list, Alphabet soup, react to someone else’s

post or put your own spin on it)

My Big Brainstorming List

•My DIY projects in Progress•What inspires me for Mountain Brides•Re-caps from my own wedding•Real mountain brides’ advice•How the mountains are different from other destinations•Which crafts are easiest to do•Unique venues

Page 25: Pt2 Social Media Workshop for Wedding Pros

Blogging Nuts and Bolts:

Linking

Give Credit where Credit is due

Link back to bloggers, photographers, and designers

Cite all vendors on Real Weddings

Never use someone else’s images and pass them off as your own by not citing and linking back

Page 26: Pt2 Social Media Workshop for Wedding Pros

Blogging Nuts and Bolts:

Commenting

Read and comment (intelligently) on other blogs

Short Cut: Google ReaderShort Cut: Blog Ro#s

Page 27: Pt2 Social Media Workshop for Wedding Pros

Blogging Nuts and Bolts:

Commenting

Read and comment (intelligently) on other blogs

Short Cut: Google ReaderShort Cut: Blog Ro#s

Page 28: Pt2 Social Media Workshop for Wedding Pros

Blogging Nuts and Bolts:

Commenting

Read and comment (intelligently) on other blogs

Short Cut: Google ReaderShort Cut: Blog Ro#s

Page 29: Pt2 Social Media Workshop for Wedding Pros

Blogging Nuts and Bolts:Finding Images

Always be sure to give credit!!!

Page 30: Pt2 Social Media Workshop for Wedding Pros

Blogging Nuts and Bolts:Finding Images

Pro Photog you worked with

Always be sure to give credit!!!

Page 31: Pt2 Social Media Workshop for Wedding Pros

Blogging Nuts and Bolts:Finding Images

Pro Photog you worked with

Other Blogs

Always be sure to give credit!!!

Page 32: Pt2 Social Media Workshop for Wedding Pros

Blogging Nuts and Bolts:Finding Images

Pro Photog you worked with

Other Blogs

Creative Commons

Always be sure to give credit!!!

Page 33: Pt2 Social Media Workshop for Wedding Pros

Social Media: The NewWater Cooler

Page 34: Pt2 Social Media Workshop for Wedding Pros

Social Media: The NewWater Cooler

Social Media connects

Page 35: Pt2 Social Media Workshop for Wedding Pros

Social Media: The NewWater Cooler

Social Media connects

Social media can recommend

Page 36: Pt2 Social Media Workshop for Wedding Pros

Social Media: The NewWater Cooler

Social Media connects

Social media can recommend

Social media can be a library

Page 37: Pt2 Social Media Workshop for Wedding Pros

Social media is the gateway to deeper connection

Oh, yeah, her. I follow her on

Twitter

I just started reading her blog. She

has great style!

She’s a great person. We just

emailed the other day.

I adore her! We’re meeting up on Skype

next week

I know my readers will love her

too. She’s guest blogging today.

Page 38: Pt2 Social Media Workshop for Wedding Pros

Are there any downsides to social media?

Page 39: Pt2 Social Media Workshop for Wedding Pros

Getting to know the social media space

Twitter Numbers from http://www.readwriteweb.com/archives/just_the_facts_statistics_from_twitter_chirp.php

Facebook Statistics http://www.facebook.com/press/info.php?statistics

Page 40: Pt2 Social Media Workshop for Wedding Pros

Understanding friends and followers

Page 41: Pt2 Social Media Workshop for Wedding Pros

How many friends or followers do you need?

Page 42: Pt2 Social Media Workshop for Wedding Pros

What does it mean with someone follows or friends you?

Page 43: Pt2 Social Media Workshop for Wedding Pros

What does it mean when you friend or follow back?

Page 44: Pt2 Social Media Workshop for Wedding Pros

They may friend and follow, but they aren’t necessarily listening

Page 45: Pt2 Social Media Workshop for Wedding Pros

People who friend and follow all over the place

Page 46: Pt2 Social Media Workshop for Wedding Pros

People who friend and follow all over the place

Page 47: Pt2 Social Media Workshop for Wedding Pros

People who friend and follow all over the place

Page 48: Pt2 Social Media Workshop for Wedding Pros

And then there are the celebrities...

Page 49: Pt2 Social Media Workshop for Wedding Pros

A sane way to build up your network of friends and followers

Page 50: Pt2 Social Media Workshop for Wedding Pros

Deciding whether to friend or follow back

Page 51: Pt2 Social Media Workshop for Wedding Pros

How I do it:

http://www.twitip.com/how-to-follow-alot-of-people-on-twitter-and-still-be-engaging-using-tweetdeck/

Page 52: Pt2 Social Media Workshop for Wedding Pros

How I do it:

On Twitter, I’ll follow back people who have a connection to my niche and update useful stuff (and I use profile evaluation tricks)

http://www.twitip.com/how-to-follow-alot-of-people-on-twitter-and-still-be-engaging-using-tweetdeck/

Page 53: Pt2 Social Media Workshop for Wedding Pros

How I do it:

On Twitter, I’ll follow back people who have a connection to my niche and update useful stuff (and I use profile evaluation tricks)

I don’t necessarily read all their updates.

http://www.twitip.com/how-to-follow-alot-of-people-on-twitter-and-still-be-engaging-using-tweetdeck/

Page 54: Pt2 Social Media Workshop for Wedding Pros

How I do it:

On Twitter, I’ll follow back people who have a connection to my niche and update useful stuff (and I use profile evaluation tricks)

I don’t necessarily read all their updates.

Follow, then Filter strategy

http://www.twitip.com/how-to-follow-alot-of-people-on-twitter-and-still-be-engaging-using-tweetdeck/

Page 55: Pt2 Social Media Workshop for Wedding Pros

How I do it:

On Twitter, I’ll follow back people who have a connection to my niche and update useful stuff (and I use profile evaluation tricks)

I don’t necessarily read all their updates.

Follow, then Filter strategy

Tweet Deck or Nutshell Mail

http://www.twitip.com/how-to-follow-alot-of-people-on-twitter-and-still-be-engaging-using-tweetdeck/

Page 56: Pt2 Social Media Workshop for Wedding Pros

Summing up all this convolution...

Page 57: Pt2 Social Media Workshop for Wedding Pros

Summing up all this convolution...

Don’t take anything people say or do in the social media space personally. Nobody knows the rules, because it’s so new to all of us.

Page 58: Pt2 Social Media Workshop for Wedding Pros

Summing up all this convolution...

Don’t take anything people say or do in the social media space personally. Nobody knows the rules, because it’s so new to all of us.

Don’t worry about building up big friend and follower numbers. They have little bearing on your success in social media.

Page 59: Pt2 Social Media Workshop for Wedding Pros

Summing up all this convolution...

Don’t take anything people say or do in the social media space personally. Nobody knows the rules, because it’s so new to all of us.

Don’t worry about building up big friend and follower numbers. They have little bearing on your success in social media.

The social media space is a place for engagement, not broadcasting. I’m going to say this about one million times, because it’s very important.

Page 60: Pt2 Social Media Workshop for Wedding Pros

Social Media Nuts and Bolts

Your Avatar Picture

Your Profile Name

Your Profile Statement

Mention your blog/website (briefly)

Page 61: Pt2 Social Media Workshop for Wedding Pros

How a potential friend might evaluate your profile page

Page 62: Pt2 Social Media Workshop for Wedding Pros

Personal vs. Private

Page 63: Pt2 Social Media Workshop for Wedding Pros

What to expect when you start updating

Page 64: Pt2 Social Media Workshop for Wedding Pros

What to expect when you start updating

Page 65: Pt2 Social Media Workshop for Wedding Pros

Time Management tips

Page 66: Pt2 Social Media Workshop for Wedding Pros

How often should you update?

Page 67: Pt2 Social Media Workshop for Wedding Pros

Scheduling (Pick One Day)

Beginning of month/week (3+ hours)

Write + schedule Blog posts based on your inspiration folder

Beginning of day (1 hour)Comment on 5 or so blogsSchedule Twitter/FB/Tumblr/Linked-In

Daily (ongoing)Check Google Reader for interesting topics + postsSave any images or stories you like (make sure to track the link)Check in to social media and respond to real time action

Page 68: Pt2 Social Media Workshop for Wedding Pros

Find an Aggregator/ Management Tool

Page 69: Pt2 Social Media Workshop for Wedding Pros

Find an Aggregator/ Management Tool

Page 70: Pt2 Social Media Workshop for Wedding Pros

Find an Aggregator/ Management Tool

Page 71: Pt2 Social Media Workshop for Wedding Pros

Find an Aggregator/ Management Tool

Page 72: Pt2 Social Media Workshop for Wedding Pros

Canned Responses

Page 73: Pt2 Social Media Workshop for Wedding Pros

Canned Responses

Page 74: Pt2 Social Media Workshop for Wedding Pros

Other Social Media Spaces for Wedding Professionals

Flickr

YouTube or Vimeo

Amazon

Linked In

Delicious

Stumble Upon

Pinterest

Tumblr

Bridal Tweet

Style Circle

email

Page 75: Pt2 Social Media Workshop for Wedding Pros

The Lingo for 144 characters

“@” ex: @inspiredbride

“#ww”: Wedding Weds

“#ff”: Follow Friday

“RT”: ex. “Thx for the

UR gr8

Page 76: Pt2 Social Media Workshop for Wedding Pros

Resources

Mashable www.mashable.comBilling itself as “The Social Media Guide,” Mashable offers solid coverage of all things social media. Visit the “Lists” menu to filter for either Facebook or Twitter content. There are lots of helpful Facebook how-to’s in particular.

TwiTip www.twitip.comThis blog offers helpful Twitter tips every week. They have some great posts for Twitter beginners.

Copy Blogger http://www.copyblogger.com/Blogging and social media strategies with a focus on writing and “third tribe” engagement. Cosmo headlines idea came from here.

Page 77: Pt2 Social Media Workshop for Wedding Pros

Resources Continued

Done Brilliantly http://DoneBrilliantly.com/Blog for Two Bright Lights covers real wedding examples and advice to wedding professionals.

Bridal Tweet http://www.BridalTweet.com/An online forum that includes both brides and wedding professionals. Includes advice blogs.

Think Splendid http://www.ThinkSplendid.com/PR and Marketing Firm that specializes in wedding industry. Plenty of posts about blogging, social media, and SEO