psg brochure (2)

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Building Relationships, One Sign at a Time.

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Page 1: PSG Brochure (2)

Building Relationships, One Sign at a Time.

Page 2: PSG Brochure (2)
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Pattison Sign Group is one of the world’s largest sign and visual

communication companies. With over 1,000 employees, multiple

manufacturing facilities, and sales and service locations strategi-

cally located throughout North America, we combine international

reach with local knowledge and service. In addition, we offer an

experience you can’t afford to miss.

“Yes, it’s about how we make you look…But it’s also about how we make you feel.

Get ready for peace of mind. We’ll take care of it.”

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You’d like to know that there’s always going to be someone at the end of the line – to answer your questions, provide solutions, and rise to the occasion when the unexpected occurs.

We’re here for you. Genuine partnership has become a stale phrase. But it’s still the best way to defi ne the relationships we have with our clients. We have a strong shared interest in a risk- and stress-free process, culminating in a product that meets exacting standards – yours and ours. We’d like to think that nobody in the industry takes this sense of partnership and responsibility further than we do.

“ Pattison Sign Group is excellent at making you feel like you are their only customer. They also do

an excellent job of discussing business in a friendly manner.”

“ I contact my account rep often after hours – playing in the park with his kids or at his home. He

is always responsive, courteous, and offers solutions. He looks after things immediately, and

always follows through. My anxiety is removed.”

“ In several situations we have requested after-hours or weekend work from Pattison Sign Group

subcontractors. Pattison Sign Group employees remained engaged and in communication with all

parties during these times, and performed with extra diligence to ensure that the work met our

expectations.”

“We operate under circumstances that create stops and starts to a project. As a result, we need

to be in touch with the account team outside standard working hours, and even occasionally dur-

ing vacation time. I don’t feel that there is ever a time when I am not able to reach the account

team – night or day – and have communication within a reasonable time period. This has always

been the case, and is a valued attribute.”

accessibility, accountability

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‘‘I don’t feel that there is ever a time when I am not able to reach the account team.

‘‘

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‘‘Pattison Sign Group does a good job of making me look good.

‘‘

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hero

It’s a given that you want your signage to look good. But in the final outcome, you’d like to look good, too.

We’ll see to it.“My accountability factor has been heightened by working with Pattison Sign Group. You’ve given

my company the confi dence that the vendors I am responsible for, and work with, are reliable and

will come through for us.”

“Pattison Sign Group does a good job of making me look good.”

Page 8: PSG Brochure (2)

‘‘The Pattison Sign Group’s projectmanagement website is an excellent tool for tracking retrofi t and new store projects.

‘‘

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You need to rejuvenate your corporate image, to come up with something fresh that both appeals to new markets and retains existing customers. The whole process – design, manufacturing, permitting, and installation – has been put in your hands.

We’ll make it happen.We’ll take this project off your desk, and let you choose your level of involvement in the program: we’ll provide you with as much or as little information as you want or need. You can contact your account manager at any time, on the phone or by e-mail. And you can arrange to have 24-hour access and input to your program, from anywhere, via our web-based project management system.

“We have relied on Pattison Sign Group to be the subject matter expert for our signage program.

They have provided not only the information that we request, but the added guidance and caution

needed to manage our current and future needs.”

“The Pattison Sign Group’s project management website is an excellent tool for tracking retrofi t

and new store projects. This is one of the better open vendor tracking systems that I have seen.”

“ Pattison Sign Group is responsible for the entire exterior signage program and takes ownership

of the work required to have each item installed to the highest standard. This means that their

responsibility extends from signage permits and zoning issues to concrete placement and

relationships with associated signage vendors.”

complete rebrand

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Your head office has approved a logo redesign. Your interior and exterior signage, at multiple franchise locations across the country, must be updated and then installed all at once.

We’ll get it done.Relax. Whether you have 15 or 1,500 locations, locally,regionally, nationally or internationally – we’ll take care of it. We will maintain the consistency of your image, and manage all aspects of the job to ensure your signage is installed on time, and to your specifi cations.

multiple locations

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“ During the sign installation for a new store construction program a major storm came in. The antici-

pated opening was the next day, and the electrical contractor had left the site. Pattison Sign Group

took over the responsibility of getting a licensed electrician to hook up the electrical in time for our

opening. Pattison Sign Group understands our business and the importance of signage to our custom-

ers, and we are comforted that the right players are on the site, ensuring that the job commitments

will be met.”

“ Pattison Sign Group does a fi ne job of capturing all of the elements of our business, and even

coordinating some of our other supplier activities – suppliers that would be deemed their competitors.

This is all in an effort to best manage our business and achieve our goals.”

‘‘Pattison Sign Group understands our business andthe importanceof signage toour customers.

‘‘

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‘‘Pattison Sign Group overcomes site-specifi c issues to ensure the product they provide meetsour objective.

‘‘

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You’re responsible for the design and installation of a sign on the top of your corporate head office high rise. Seventy floors up, and visible for miles. You get vertigo just thinking about it.

We’re on top of it.We don’t view you as a “typical” client. Each client and each sign is unique, and every signage program is customized – whether it’s a one-of-a-kind spectacular or awnings on multiple locations across the country. If your project requires serious engineering ability, multiple contractors and suppliers, and has major logistical issues and little room for error, you can relax. We’ll manage the whole thing.

“Pattison Sign Group overcomes site-specifi c issues to ensure the product they provide meets

our objective.”

one-of-a-kind

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You’re responsible for rebranding your company and budgeting the cost of the new signage. And you’re asking yourself, “But how can we afford that kind of capital outlay?”

We’ll look after it.Frankly, our fi nancial and corporate stability is unequalled in the industry. Our unique rental agreements are self-fi nanced and you can be sure that we will always be there to support your agreement – whether it’s for fi ve years or longer. In addition, we assume complete responsibility for your signage, including maintenance and insurance. It’s a genuinely hassle-free experience.

“One of our client’s pylon signs had been installed for only fi ve weeks when a driver lost control of

his car, hitting the pylon sign and destroying it. As the sign was insured by Pattison Sign Group, it

was replaced immediately and at no cost to our client.”

rental agreement

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‘‘We assume complete responsibility for your signage. It’s a genuinely hassle-free experience.

‘‘

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what’s on your mind?

Whether your signage project is complex or simple, we’ll

get it done. From design to financing, and everything in

between. Your partner in every sense, we’re here for you:

our relationship is paramount. Tough job? We’re on top of

it. Quality and consistency? We’ll see to it. The final out-

come? Your signage will look good, and so will you. We’ll

make it happen.

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fi nd peace of mind withPattison Sign Group...

we’ll take care of it.

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For details about all Pattison Sign Group products

and services, please visit www.pattisonsign.com.

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www.pattisonsign.com