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Fraud Control, Risk Management & Corporate Investigations & Call Center Services

Fraud & Corporate InvestigationsSophie Groups

PartnersSUBROTO DAS & LONA DASTel : 9870538831

Sophie Groups


Sophie Groups

INTRODUCTIONINTRODUCTION

Sophie Groups is been established by Mr. Subroto Madhusudhan Das. We have our Sophie Groups is been established by Mr. Subroto Madhusudhan Das. We have our owned office which is spacious (more than 800 sq ft) and located centrally. The office is owned office which is spacious (more than 800 sq ft) and located centrally. The office is equipped with Air Conditioned, proper Furniture backed with 50 Phone Lines, 1Fax equipped with Air Conditioned, proper Furniture backed with 50 Phone Lines, 1Fax Machine, 52 Computer’s, 24 hours internet service backed with Power Backup, Laser & Machine, 52 Computer’s, 24 hours internet service backed with Power Backup, Laser & dot matrix Printers.dot matrix Printers.

People strength has been our strongest asset. Our staff comprises of experienced and People strength has been our strongest asset. Our staff comprises of experienced and qualified Manager’s & Executives, Lawyer, Chartered Accountant, 100 Field Executives, qualified Manager’s & Executives, Lawyer, Chartered Accountant, 100 Field Executives, Sampler’s & Verifier’s, Accountant, Back Office Staff, Courier & Office Boys.Sampler’s & Verifier’s, Accountant, Back Office Staff, Courier & Office Boys.

Our goal is to provide most accurate and vital information, within TAT at effective cost. Our goal is to provide most accurate and vital information, within TAT at effective cost. We utilize state of the art technology to make our screening process a model of We utilize state of the art technology to make our screening process a model of excellence and value.excellence and value.

Since 1992, we have nurtured a culture of quality and adaptability. We contour Since 1992, we have nurtured a culture of quality and adaptability. We contour solutions to our client processes, systems and requirements — no matter how old, new solutions to our client processes, systems and requirements — no matter how old, new or different. We have adapted ourselves to the changes in the market from time to time or different. We have adapted ourselves to the changes in the market from time to time thus delivering results consistently.thus delivering results consistently.


Sophie Groups

Our Major Clients in Fraud & Corporate InvestigationOur Major Clients in Fraud & Corporate Investigation

CITI FINANCIALCITI FINANCIAL

KOTAK MAHINDRA BANKKOTAK MAHINDRA BANK

DBS CHOLAMANDALAMDBS CHOLAMANDALAM

FULLERTON FULLERTON

FAMILY CREDITFAMILY CREDIT

HDFC BankHDFC Bank

CITI BANK CITI BANK

AIRTELAIRTEL

LOOP MOBILE LOOP MOBILE

RELIANCE COMMUNICATIONRELIANCE COMMUNICATION

BHARTI AXABHARTI AXA

YES BANKYES BANK

CAPITAL FIRSTCAPITAL FIRST

MAGMA FINCORP MAGMA FINCORP

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Sophie Groups

Our Major Clients in Fraud & Corporate InvestigationOur Major Clients in Fraud & Corporate Investigation

AXIS BANKAXIS BANK

MAGMA FINCORPMAGMA FINCORP

HDB FINANCIAL SERVICESHDB FINANCIAL SERVICES

MUTHOOT FINCORPMUTHOOT FINCORP


Sophie Groups

Why Sophie Groups?Why Sophie Groups?

A company success largely depends on the people it hires. A company success largely depends on the people it hires.

Ensuring you have the highest quality team in place is an important part of your Ensuring you have the highest quality team in place is an important part of your company's strategy.company's strategy.

Your all assignments and projects would be carried out at economy rates. Your all assignments and projects would be carried out at economy rates.

Our advanced technology and skilled employees provide our clients with the Our advanced technology and skilled employees provide our clients with the fastest turnaround time (TAT).fastest turnaround time (TAT).

For over 10 years, we have helped more than 8 clients select the best For over 10 years, we have helped more than 8 clients select the best employees for their businesses. They have consistently relied on us to make their employees for their businesses. They have consistently relied on us to make their hiring decisions because of the quality, accuracy and speed of our services. hiring decisions because of the quality, accuracy and speed of our services.

We have experience across all industries, and have managed to get relevant We have experience across all industries, and have managed to get relevant information as per client need.information as per client need.

For better verification we used our personal contacts in corporate, public and For better verification we used our personal contacts in corporate, public and private industries and government organizations.private industries and government organizations.


Sophie Groups

Sophie Groups Specialized inSophie Groups Specialized in

Retrieving the details of ITR & its computation of Income.Retrieving the details of ITR & its computation of Income.

Bank Statement verificationBank Statement verification

Education verificationEducation verification

Employment verificationEmployment verification

Driving License verification Driving License verification

Criminal Background checkCriminal Background check

Referral check Referral check

Database checkDatabase check

Political Background checkPolitical Background check

Police verification CheckPolice verification Check

Retrieving the call details Retrieving the call details

Property checkProperty check

ValuationValuation

Cross CPV checksCross CPV checks


Sophie Groups

Organizational StructureOrganizational Structure

Business unit head

Head Back office operations

Quality head Training Managers Human Resources Account head

Operational Manager Trainer & Quality leader

Portfolio 1 backend

Portfolio 2 backend

Portfolio 3 backend

Portfolio 4 backend

Team leader 1 Team leader 2 Team leader 3 Team leader 4

Field Staff

Escalation Team

Escalation ManagerSupervisor Supervisor


Sophie Groups

Retrieving the details of ITR & its computation of IncomeRetrieving the details of ITR & its computation of Income

ITR verification is recommended for persons employed in technical works at workers positions. Statistics reveal that ITI applicants falsify most often on employment applications. Over one-third of all job applicants misstate their qualification.

Sophie Groups assures that you have the whole truth in hand when it comes to this much-abused area of the application process. Our verifications specialists contact each Institute to confirm the information supplied by your applicant.

Sophie Groups typical report verifies the areas of study, qualification received, actual credits earned. The verification is done by way of an acknowledgement from the competent authority or by way of written letter confirming the ITI details presented for verification.


Sophie Groups

Bank Statement verificationBank Statement verification

We are verifying all type of bank statement & also retrieve the bank statement


Sophie Groups

Education verificationEducation verification

Education verification is recommended for managerial positions as well as most business office functions. Statistics reveal that education is one of the things that applicants falsify most often on employment applications. Over one-third of all job applicants misstate their education.

Sophie Groups assures that you have the whole truth in hand when it comes to this much-abused area of the application process. Our verifications specialists contact each University/Institute/College/campus to confirm the information supplied by your applicant.

Sophie Groups typical report verifies the areas of study, diplomas/degree received, actual credits earned. The verification is done by way of an acknowledgement from the competent authority or by way of written letter confirming the educational details presented for verification.


Sophie Groups

Employment verificationEmployment verification

Employment Verification – Basic

Employment Verification is recommended for all employees. On an average 35% of the applications and resumes contain information, falsifying or exaggerating their employment. Sophie Groups is committed to get the information needed. Sophie Groups offers cost-effective solutions assuring

thorough employment investigations by verification specialists.

Sophie Groups basic verification reports the employer’s name, applicant’s title, tenure, reason for leaving, supervisor, salary history (if available), additional comments.

Employment Verification – Advanced

On an average 35% of the applications and resumes contain information, falsifying or exaggerating their employment. Sophie Groups is committed to get the information needed. Sophie Groups offers

cost-effective solutions assuring thorough employment investigations by verification specialists.

Regular verifications involve in-depth investigations. Sophie Groups specialists contact the applicant's previous supervisors and colleagues. The report includes basic verification reports the

employer’s name, applicant’s title, tenure, reason for leaving, supervisor, salary history (if available), additional comments. The additional report contains applicant's performance characteristics to

include communication skills, duties and responsibilities, professional strengths, weaknesses, ability to handle pressure, inter-personal skills, people management skills, effectiveness in meeting goals,

reliability, honesty etc.


Sophie Groups

Cross CPV verificationCross CPV verification

We cross checked the CPV reports of client’s residential address in terms of his/her tenure of living and ownership (this would be conducted based on only discrete enquiries). We conduct contact point

verification (CPV) by contacting the Clients, as well as Guarantors at the residence / business telephone numbers and / or physically visiting residence / business address mentioned in the loan

application, if required.


Sophie Groups

Driving License verificationDriving License verification

Driving License Verification provides a comprehensive review of individual driving records, including offenses and citations. Companies should order driving history reports for all employees who drive company or personal vehicles for business.

With motor vehicle license verification reports from Sophie Groups, you'll get timely, comprehensive, and reliable reports on an individual's driving history, including:

• Driver's license information

• Driving history

• Driving restrictions


Sophie Groups

Criminal Background checkCriminal Background check

An adverse criminal record can be a major concern and cause for reputation loss should any of the personnel of a company, have a criminal background of any nature. Sophie Groups gathers comprehensive information both from the family and the concerned authorities to verify this. Should there be any Criminal record existing on the Subject, the details are obtained and revealed to the client. Any association with Militant activity, financial offences, Criminal cases or any recorded cases are thus normally revealed. Discrete efforts to investigate on Identity Check, his/her reputation in the locality are made along with confirmation of the Subject’s residential address. Local reputation is a measure of a person’s character and integrity.

Criminal Background Check contains a criminal report that is enhanced by supplemental information that includes an address history, property and neighborhood report. Background checks enable consumers to dig deeper into an individual's background, giving them the verification they need to feel secure that a potential date, neighbor, caretaker or business partner is who they say they are.


Sophie Groups

Referral checkReferral check

Referral Checks must be resorted to for averting the impact of the deviation of opinion and planning of the candidates, after the selection in the interview. Such referral checks are very convenient and expedient safety measures for the employers.

This stage of the hiring process deserves the most attention from any prospective employer’s standpoint. There is too much at stake and a bad hire resulting from a poor or negligent reference check process is sure to spell disaster. From the company’s viewpoint, at executive level, reference checks are one of the most useful sources of information about a candidate’s past performance, personal and professional traits, behavior/character, credibility, relationship skills, people handling skills, etc.

Reference checks can many a time be the only source of information for a given criterion (e.g. people handling abilities), and help in corroborating, clarifying and aiding the decision-making process.

Sophie Groups has experts with deep knowledge and communicative skills to derive the right information of the applicants from references.


Sophie Groups

Database checkDatabase check

Various online databases pertaining to public records, watch list updates, media searches, business information services, credit checks, civil & criminal litigation databases are checked.


Sophie Groups

Political Background checkPolitical Background check

We are also in to the verification of the Political check & that might be useful to our further verification


Sophie Groups

Agency/ Repo Yard Audit Agency/ Repo Yard Audit

We are doing the Repo Yard or Agency Audit for our clients,


Sophie Groups

Seeding & Mystery ShoppingSeeding & Mystery Shopping

We are doing the Seeding & mystery Shopping for our clients on its branches and sales person. We are retrieving the details fraud files on every three months on the basis of branch & DST/ Connectors Login. So on that data base we work & provide our reports to the concern officer.


Sophie Groups

Property checkProperty check

We are checking the property checks by doing the checks on its Title Search, 7-12 extract, Completion Certificate & many more things.


Sophie Groups

ValuationValuation

As we are having the strong expertise in properties and its area’s, we are doing the valuation in properties & Construction Equipments

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Sophie Groups

Call Center ServicesCall Center Services

Having a call center in India is the norm for several global companies today. In order to meet the growing global demand for cost-effective, customer-oriented call centers, many organizations worldwide are outsourcing these services by setting up call centers in India.

We are operational in all major Indian cities. All of our call centers enjoy excellent infrastructure, latest technology and highly skilled workforce. Our agents are highly educated with excellent linguistic capabilities; possess highest level of professionalism with the awareness of social and cultural behaviors of east and west. Tele Marketing / Tele sales

Promotions

Inbound Order Taking

Technical Support

Help Desk

Leads Generation

Customer Care and Support


Sophie Groups

Thank YouThank You

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