Join us on proshipinc.com

ProShip Value Proposition for Retail and E-Commerce

Why ProShip

Speed & High Volume are Our Forte

Speed & Agility

Carrier Accolades

Multi-Carrier vs. Single Carrier

Introduction to Rate Shopping

Basic Rate Shopping

Time In Transit Rate Shopping

Advanced Date Shopping

Omnichannel Fulfillment

Ship-From-Store

ProShip SDK

International Shipping

ProShip Insights: Reporting & Analytics

Exceptional Support

Client Testimonials

3

4

5

6

7

7

8

8

9

10

10

11

12

13

13

14

Content

3

We're beyond the box, your business should be too.

There's another story to shipping - beyond cardboard and labels.

It's what keeps us delivering results;

empowering businesses to go beyond

the box. Customers who choose ProShip,

choose the number one in speed,

compliance, reliability and experience.

Premium for a reason. ProShip is the

only multi-carrier shipping solution that

helps you ship at lightning speeds, stay

carrier compliant 24/7/365 and build

stronger than ever customer revenue

streams. With over two decades of

enterprise experience in the shipping

and supply chain industry, ProShip's

time-tested technology and advanced

functionality continues to remain

unmatched.

INCREASE PRODUCTIVITY & PROFITABILITY

STAY FLEXIBLE

100% CARRIER COMPLIANT

ENSURE RELIABILITY

IMPROVE CUSTOMERSATISFACTION & RETENTION

INTENSIFY VISIBILITY

Take advantage of advanced algorithms and expertise to find the right carrier and service automatically – in a fraction of time.

Integrate with your existing WMS, OMS and ERP system and be free for unlimited growth.

Offer the best shipping options to exceed your customers’

ever-demanding delivery and pricing expectations.

Easy-to-use reporting and tracking data allows you to make actionable

business decisions.

Automate carrier updates and be confident about label

compliance and having the latest rate changes and surcharges.

Updates and business rules are executed without downtime.

High Volume Customers

ProShip is committed to being

the industry leader for high

volume e-commerce shippers.

A sampling of our largest volume

shipping customers include:

RetailStaples, Sephora, Kohl’s, QVC,

Ace Hardware, American Girl,

West Marine, Williams-Sonoma,

TJX Companies, REI, Ulta,

Michaels, Ascena, O'Reilly Auto

Parts, Paper Source, Petco, The

Finish Line, Urban Outfitters,

GNC, Bass Pro Shops, Genesco

E-CommerceFanatics, Rue La La, PC Mall,

Build-A-Sign, Kendra Scott,

Mason Companies, BuySeasons,

Figi's, Custom Ink

4

Speed & High Volume are Our ForteFaster shipment processing is crucial to staying competitive. ProShip works directly with all carriers in one centralized server solution.

All carrier rates are hosted and updated directly on the ProShip Server,

whereas many of our competitors use API or Web services calls to the

carriers. By hosting carrier rates, it ensures you get rating and labels in

milliseconds - making ProShip the fastest shipping solution on the market.

The ProShip Advantage

APIs vs. Engines• Speed is a big differentiator

• APIs can have service interruptions, especially during peak

Scalability & Flexibility• A lot of APIs don't have the flexibility when it comes to specialty

services - FedEx FIMS, IPD, UPS Worldease, etc.

• Connect ProShip to any host system, e-commerce site, or warehouse

technology

• Generate any label or output, giving you complete flexibility to fulfill all

your customers' shipping needs

• Change business rules as needed with easy-to-use management tools

Speed & AgilityProShip has been tested against our competition regarding speed of package processing and parcel rating.Based on the outcome of those tests, we can confidently say that ProShip is the fastest multi-carriershipping system on the market today. We were awarded a contract over six years ago with Kohl’s Corporation

where we were tested against our two largest competitors (Kewill and ConnectShip). The speed of ProShip far

surpassed the competition. Kohl’s is currently processing over 1.1M+ shipments/day at peak with ProShip. This

consists of 5 e-commerce DC’s, 9 retail DC’s, and approximately 1,180 stores.

Speed and agility are at the forefront of what makes ProShip a top software solution in the shipping business.

With no limit to scalability, ProShip can handle over one million transactions an hour on a single system server,

while supporting the most complex shipping methods, procedures and business rules.

As the market continues to change at pace, an agile, flexible and responsive supply chain can open the way to

a clear competitive advantage. Partnering with a logistics expert who understands this as well as the

environment that you operate in, is clearly the only way to ensure and sustain success.

5

Carrier AccoladesCertified Primary Parcel Carriers

Our relationships with major carriers give our clients access to a broad

range of services and in some cases top tier support. ProShip is a FedEx

Compatible Diamond Solution, a UPS Ready provider, USPS MAC and eVS

certified, and a DHL Certified Solution. Some of these partnerships span

over 17 years and with it comes specialized offerings to our customers.

Included with our certified carrier compliant carrier modules are postal last

mile services like: UPS Mail Innovations, FedEx Smart Post, Newgistics, UPS

Sure Post, DHL Smart Mail, DHL Product 41, DHL Global Mail and many

more.

A FedEx Diamond ProviderFor consecutive years, FedEx has awarded ProShip the highest level

accolades for shipping and delivery. This prestigious award is based upon

elite customer service and percentage of renewals on the newest FedEx

software versioning and beyond. ProShip's extensive knowledge base

offers an unparalelled cohesiveness in FedEx offerings to our customers

that other providers simply cannot match, including 24/7/365 top tier

support. ProShip is one of a few vendors that has a direct server

integration with FedEx.

Certified Regional Carriers / Same Day Delivery

WPX, OnTrac, SpeeDee, Eastern Connection, Lone Star Overnight, Blue

Streak Couriers, Prestige Delivery, Golden State Overnight, Laser Ship, Pitt

Ohio, and many more.

When it comes to LTL carrier management, ProShip can natively integrate

with these partners and does not use expensive 3rd party brokers. ProShip

is also leading the charge in omnichannel fulfillment to deploy as many

same day carriers as possible. We have services such as FedEx Same Day

City, Deliv, DHL Metro and more.

Carriers

AND MANY MORE

6

7

Why Multi-Carrier vs. Single Carrier

When it comes to multi-carrier vs. single carrier shipping, the answer is a simple

one. Multi-carrier gives you more options to please your customers. Single-

carrier operations are risky business - without the right shipping software,

adding on single carriers one at a time would be extremely time-consuming, not

to mention switching between interfaces to compare routes and rates. This is a

slow process, and the dollars and time wasted is not worth it.

ProShip is the #1 automated multi-carrier shipping software, and for good

reason. We empower our customers to ship at lightning speeds, stay carrier

compliant 24/7/365 and build stronger than ever revenue streams. Occurrences

like peak season demands, carrier strikes, and limited features with single-

carrier shipping all affect your company's bottom line.

43%

OF RETAILERS GENERATE MORE REVENUE BY EXPANDING SHIPPING CHOICES

An Introduction to Rate Shopping

All carrier networks and capacities are not the same. E-commerce and mobile shopping have grown

immensely in the last few years, which has made the shipping experience the backbone of customer

satisfaction. Carriers have tried keeping up by investing into improving their networks, automation, technology

and staff - but everyone hasn't kept up. Carriers have different capabilities in different lanes. It’s important to

shop around to be sure you are getting the best rates.

ADVANCED DATE SHOPPINGPATENT PENDING

BASIC RATE

ADVANCED DATE SHOPPING

TIME IN TRANSIT(+ BASIC RATE)

WHAT YOU SEE WHAT YOU GET

Total CostCost of Shipment

Customers ChoiceSelected delivery

requirements

Label Creation Time Will it make the cut-off

to the trailer?

Trailer Pull TimeWhat time does your trailer leave today?

Contracted Pick-up Dates, Transit Dates,

Delivery Dates

Cost

Package Attributes

Destination

Basic Rate ShoppingBasic rate shopping is the first, and simplest form. This is a behind-the-scenes service that will automatically

provide you with your best shipping options while considering total cost and applicable service selection.

With basic rate shopping, a simple sort by total cost should finish the business rule. Too many systems will

look at only part of this equation and not the total – they may not have the ability to take the same

transaction and hand it to an LTL service that you would then hand to a small parcel service. There needs to

be a lot of translation at the get-go. Doesn’t matter if it’s UPS, Deliv, FedEx – our systems come back with a

normalized set of information.

Total Cost: The amount that we expect the account holder to pay – this includes item and shipping charges.

Applicable Service Selection: Considers several different secondary factors:

A set of carrier services that you want to evaluate (previously known as best way groups).

Cost Normalization: You need your shipping system to normalize cost across all carriers, modes and services. It is important not to think about the base rate separate from the assessorial, fuel surcharges and discounted self. In the end, all this rolls up into total cost (the cost the shipper will pay).

There are certain services that do not deliver to all addresses. For example, UPS will never ship to a PO Box, and Next Day Early AM (utilized by UPS and FedEx) will not deliver to all addresses.

Some services are residential-only, such as FedEx Home Delivery. The system needs to weed that service out before presenting you with options. Sometimes depending on the package weight, it may or may not qualify for particular services; for example, a 4.5 oz letter wouldn’t be a good fit for LTL.

Time in Transit Rate ShoppingTime in transit rate shopping asks, "How many business days it will take a carrier to transit the package from

the shipper to the consignee", and then takes takes the sorted rate shopping list and filters by business days

that the package would be in transit. When using this type of rate shopping, all the previously listed filters

(total cost and applicable service selection) are accounted for, but a third is added.

8

30%

REDUCTION IN SHIPPING COSTSCOMMON BY RATE SHOPPING AND OFFERING ADDITIONAL CARRIER OPTIONS

Service Validation by Destination:

Service Validation by Package Attributes:

Rate Shop Groups :

Advanced Date ShoppingThe king of rate shopping - Advanced Date Shopping (an advanced functionality that is available ONLY

through ProShip) - includes planning for delivery by a target date. This algorithm includes 9 data sets to

maximize the ability for your shipment to be delivered on the promised date.

Importantly, with criterion including customer day/hour of choice, label creation time, trailer pull time and

carrier contracted days, you can prevent external factors from getting in the way of you fulfilling your

shipment promises. This results in money saved through close deliveries by using lower-cost carrier services

or couriers with the peace of mind that the system will use express services in the event of a longer

fulfillment time or longer distance. This then allows you to fulfill your customers’ expectations automatically.

Normalization:

As mentioned in basic rate shopping above, cost normalization, service validation by

destination and parcel attributes, plus best way groups are all accounted for in this step.

Basic Rate Shopping:

This is where the program sorts by cost.

Time in Transit Rate Shopping:

The time it actually takes for the carrier to move a shipment from point A to point B.

Customer Day/Hour of Choice:

What expectation have you sold the customer? Do they expect it on Friday, or today by 5:00pm?

Label Creation Time:

When are we physically creating the label, and when is it actually being stamped and put on the trailer?

Trailer Pull Times:

This factors in when the trailer physically leaves the hub. For example, if you are shipping something at

noon, all the trucks/carriers are still available. If you put a label on a box at 4:15pm, the USPS trailer may

have already taken off for the day.

Contracted Pick Up, Transit, and Delivery Days:

Each business will have a contract with carriers for which days they will pick up, drop off, and deliver

packages for them.

9

OF SHOPPERS WHEN THEYFAIL TO OFFER SUITABLE

SHIPPING OPTIONS

44%

RETAILERS LOSE OUT ONCONVERTING

Omnichannel FulfillmentIntegrated and seamless fulfillment across all channels.Data plays an important role in omnichannel fulfillment as does the shipping software that manages the data.

ProShip utilizes the best source for inventory, regardless of where it is located, in order to meet your

customer's needs. ProShip ensures the best shipping option is used for every package, each and every day,

upping your customer service game.

Inventory Source DestinationProShipOMS(host system)

mfg/vendors

stores

distributioncenters

customers

stores

intelligentparcel lockers

any combination

any combination

shippinglogic

order andinventory

logic

10

Ship-From-StoreShipping from a store is complex, there are problems of shelf space for products, hardware to support ship

from-store functionality, training associates to execute those orders correctly and incentivizing them for the

additional responsibilities. The retailer needs to strike a balance of providing good service to walk-in customers

while still getting enough parcels out the door to meet the requirements for same-day or low cost postal

deliveries. Retailers are also missing the mark on balancing the cost of fast deliveries with the desire to meet

customers’ expectations, rather than seeing the big picture when accounting for the cost of a transaction to

fulfill an expectation, they often default to what they think might be the lowest-cost option—even if it

really isn’t.

ProShip automated shipping software can help retailers overcome these challenges by requiring them to have

an enterprise software stack that allows data to flow through the entire system efficiently and various retail

solutions to communicate with each other. When those systems communicate, the retailer will understand the

cost of each transaction—which gives the OMS the ability to make the best, most cost-effective decision on

how to actually source the goods for each order.

Rate Shopping. Ship-From-Store.

8 Carriers

150+ Ship-from-Storelocations

7 Distribution Centers

11

Whether you need a seamless interface between your host systems and transportation processes, or you are an independent software vendor looking for a powerful rating and shipping engine built directly into your application, ProShip can meet your needs.

The ProShip Software Development Kit (SDK) is designed to integrate with any ERP, WMS, OMS, Web application or warehouse technology to streamline your transportation processes.

ProShip SDK

Customize Your Supply Chain:

Customize and execute your business rules and processes, all behind the scenes.

Interface your host systems and any sub-systems with the ProShip Server for instant rating and

shipping information.

Integrate your e-commerce system or website to provide delivery options and shipment status to

your customers.

Optimize all your transportation processes and decisions to lower costs, increase visibility and

reduce errors.

We went live in all 3 Manhattan DCs close to peak with minimal issues. This gave us the

confidence to utilize Proship in other areas of the business. We are happy to tell that story."KEVIN NORSEN, DIRECTOR LOGISTICS STRATEGY & SYSTEMS, ULTA BEAUTY

International Shipping

If the world is your market, you already know that while the ability to ship products globally can contribute to the success of your company, it also presents a new set of challenges. International

customers want a low shipping rate, and as Postal Technologies

magazine explains, “Warehouse managers are continually challenged

to find new solutions to increase the efficiency of their processes to

save time, reduce the risk of error, and ultimately, satisfy the customer.”

As the most compliant multi-carrier shipping software in the market,

ProShip can help you master the complexities of international trade.

Whether you’re shipping to Asia, Europe or South America, ProShip

performs the differing regulatory steps and produces the required

documentation and customs forms. ProShip not only handles shipping to

other countries around the world, but also handles shipping from other

countries around the world. Just as ProShip is capable of supporting new

carriers domestically, the same engineering is applied to add carriers and

their services for other countries like Europe, China and the United

Kingdom. Automatic rate shopping among international carriers assures

you’re shipping the most economically when costs are the highest.

ProShip Software Makes International Shipping as Easy as “Scan and Ship.”

• Placing the package on a scale for weight and dimensions.

• Scanning an ID barcode on the package to capture item details.

• Gathering data from the host system regarding information about the item being shipped, the package’s destination and service level required.

• Verifying information on the origin, weight and shipping data for the package.

• Printing and applying compliant labels and shipping documents to the package while real time inventory and order updates are written back to the host system, and can be electronically transmitted to customs.

Automating International Shipping

Less than 10 years ago TigerDirect would manually complete 12,000 to 14,000 shipments per day.

Since ProShip was introduced to the Tiger Direct warehouse, 90% of our shipments have been

completely automated. ProShip has made my life very easy.”

GREG WILTSE, DIRECTOR OF WAREHOUSE IT, TIGERDIRECT

1

2

3

4

5

12

ProShip® Insights: Reporting & AnalyticsMake faster and better informed shipping decisions topositively affect your bottom-line.Getting your packages out the door in a timely and

cost-effective way is critical to your business. Having

easy access to important shipping data so you can

continuously improve your efforts and make sound

shipping decisions is imperative. With ProShip Insights, you can easily

use pre-built visualizations, create custom visualizations to populate

role-based dashboards and build custom reports that can be saved,

scheduled and shared with anyone in your organization.

Exceptional SupportCustomer support is more than a concept - it's a commitment.Our U.S. based support team makes a personal commitment to

deliver the best customer experience in the industry through

consistency. Your installation will be managed by a team of software

engineers dedicated to your project success, under the guidance of an experienced project manager, from

initial software configuration, through core development, integration, system completion, testing and

deployment. Your sales manager will be there every step of the way, to further provide a seamless and timely

process.

Once you begin utilizing ProShip, your dedicated Account Manager will help you gain every advantage from

your software throughout the lifecycle of your business. We offer a full range of support and services

including 24/7/365 support via phone, email or online ticketing system, online case management with

monitoring and alerts, auto-updates and much more.

ProShip utilizes a variety of venues to proactively stay in touch with our customers: telephone contact from

your Account Manager, newsletters, carrier & software information updates, compliancy alerts, web postings

and on-site visits. ProCyclopedia, our online documentation wiki, is one of our most used and valued features

and is always online to answer your questions.

ProShip has been a great

partner for American Girl.

Your staff's ability to be

immediately responsive and

fix any issues right away has

been much appreciated.”

DARLENE B.TECHNICAL LEADAMERICAN GIRL

13

INTEGRATION PROJECT PHASES

SALES PROCESS INITIATION PLANNING EXECUTION ACCEPTANCE CLOSURE SUPPORT PROCESS

SOWSign Off

Transitionto Integration

SpecApproval

Q/ASign Off

UATSign Off

Transitionto Support

What Our Clients Say About ProShipProShip shipping software is used in thousands of locations around the world. Here’s what a few of our clients have to say about ProShip:

ProShip has been a great partner for American Girl. Your staff’s ability to be immediately responsive and fix any issues right away has been much appreciated.”

The ProShip implementation was one of the smoothest system implementations that I have ever seen. Outstanding job to the entire ProShip team that makes all of this possible!”

We don’t have to try to support the old homegrown systems. We’re now letting ProShip, the expert, do what it does best and support the systems for us.”

ProShip remains the foundation of our success in managing our shipping processes and costs.”

DARLENE B., TECHNICAL LEAD, AMERICAN GIRL

KEN M.,SENIOR LOGISTICS AND VP OF BUSINESS DEVELOPMENT,KGP LOGISTICS

TOM SPOKE, IT GLOBAL DISTRIBUTION MANAGER, TREK BICYCLES

CINDI K., DISTRIBUTION MANAGER, LIFETOUCH

We are very happy that we selected ProShip as our new shipping system. The distribution team members are highly professional, knowledgeable and a pleasure to work with.”

DAVID D.,FULFILLMENT MANAGER, BAYSTATE POOLSSoftware updates are performed easily in a timely manner

with little to no down time, and a service help desk assists any user in the company with shipping issues, as needed.”

MARK RUESTER, MANAGER OF IT APPLICATIONS, MEDELA

This has been the smoothest Christmas season ever for Football Fanatics with their (ProShip) shipping system. The system stayed up the entire time, just like you guys said it would. I am one happy customer.”

STEVE C., DIRECTOR, SUPPLY CHAIN SOLUTIONS, FANATICS

Working with the engineers during the ProShip installation and integration was awesome, the entire process went smoothly. It has been great working with ProShip!”

TAMMY M.,PROJECT MANAGER, GHIRARDELLI

14