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PROPERTY MANAGEMENT TRADING ENTITY ANNUAL PERFORMANCE PLAN 2015/2016

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Page 1: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

PMTE – ANNUAL PERFORMANCE PLAN

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PROPERTY MANAGEMENT TRADING ENTITY

ANNUAL PERFORMANCE PLAN 2015/2016

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PROPERTY MANAGEMENT TRADING ENTITY

ANNUAL PERFORMANCE PLAN 2015/2016

CONTENTS

CONTENTS ....................................................................................................................................................... 2

LIST OF TABLES ................................................................................................................................................ 4

DIRECTOR-GENERAL’S FOREWORD .................................................................................................................. 5

OFFICIAL SIGN-OFF ........................................................................................................................................... 8

OFFICIAL SIGN-OFF ........................................................................................................................................... 9

MANCO SIGN-OFF ...........................................................................................................................................10

ACRONYMS AND GLOSSARY OF TERMS ..........................................................................................................11

PART A: STRATEGIC OVERVIEW ....................................................................................................................... 15

1. OVERVIEW OF THE 2015/16 BUDGET AND MTEF ESTIMATES .................................................................16

1.1 Expenditure estimates .......................................................................................................................... 16

1.2 Relating expenditure trends to strategic goals .................................................................................... 21

PART B: PROGRAMME AND SUB-PROGRAMME PLANS ............................................................................. 23

The PMTE PROGRAMME STRUCTURE .............................................................................................................24

1. PROGRAMME 1: ADMINISTRATION ........................................................................................................26

1.1 Programme 1: Strategic objective annual targets for 2015/16 – 2017/18 .......................................... 26

1.2 Programme 1: Performance indicators and annual targets for 2015/16 -2017/18 ............................. 28

1.3 Programme 1: Quarterly targets for 2015/16 ...................................................................................... 32

1.4 Reconciling performance targets with the Budget and MTEF ............................................................. 34

2. PROGRAMME 2: REAL ESTATE INVESTMENT MANAGEMENT .................................................................38

2.1 Programme 2: Strategic objective annual targets for 2015/16 – 2017/18 ......................................... 38

2.2 Programme 2: Performance indicators and annual targets for 2015/16 -2017/18 ............................ 40

2.3 Programme 2: Quarterly targets for 2015/16 ...................................................................................... 45

2.4 Reconciling performance targets with the Budget and MTEF ............................................................. 48

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3. PROGRAMME 3: CONSTRUCTION PROJECT MANAGEMENT ...................................................................52

3.1 Programme 3: Strategic objective annual targets for 2015/16 – 2017/18 ......................................... 52

3.2 Programme 3: Performance indicators and annual targets for 2015/16 -2017/18 ............................ 54

3.3 Programme 3: Quarterly targets for 2015/16 ...................................................................................... 56

3.4 Reconciling performance targets with the Budget and MTEF ............................................................. 58

4. PROGRAMME 4: REAL ESTATE MANAGEMENT .......................................................................................62

4.1 Programme 4: Strategic objective annual targets for 2015/16 – 2017/18 ......................................... 62

4.2 Programme 4: Performance indicators and annual targets for 2015/16 -2017/18 ............................. 64

4.3 Programme 4: Quarterly targets for 2015/16 ..................................................................................... 66

4.4 Reconciling performance targets with the Budget and MTEF ............................................................. 68

5. PROGRAMME 5: REAL ESTATE INFORMATION & REGISTRY ...................................................................72

5.1 Programme 5: Strategic objective annual targets for 2015/16 – 2017/18 ......................................... 72

5.2 Programme 5: Performance indicators and annual targets for 2015/16 -2017/18 ............................ 74

5.3 Programme 5 Quarterly targets for 2015/16 ...................................................................................... 76

5.4 Reconciling performance targets with the Budget and MTEF ............................................................. 77

6. PROGRAMME 6: FACILITIES MANAGEMENT ...........................................................................................81

6.1 Programme 6: Strategic objective annual targets for 2015/16 – 2017/18 ......................................... 81

6.2 Programme 6: Performance indicators and annual targets for 2015/16 -2017/18 ............................ 83

6.3 Programme 6: Quarterly targets for 2015/16 ..................................................................................... 85

6.4 Reconciling performance targets with the Budget and MTEF ............................................................. 86

PART C: LINKS TO OTHER PLANS ..................................................................................................................... 91

PART D: ANNEXURES TO THE ANNUAL PERFORMANCE PLAN .................................................................. 93

Annexure A: Technical indicator descriptions .................................................................................................94

1. PROGRAMME 1: ADMINISTRATION ......................................................................................................... 94

2. PROGRAMME 2: REAL ESTATE INVESTMENT SERVICES ......................................................................... 110

3. PROGRAMME 3: CONSTRUCTION PROJECT MANAGEMENT .................................................................. 128

4. PROGRAMME 4: REAL ESTATE MANAGEMENT ..................................................................................... 135

5. PROGRAMME 5: REAL ESTATE INFORMATION & REGISTRY SERVICES .................................................. 143

6. PROGRAMME 6: FACILITIES MANAGEMENT .......................................................................................... 149

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LIST OF TABLES

Table 1: Programme 1 Strategic objective annual targets for 2015/16 - 2017/18 ............................... 26

Table 2: Programme 1 Performance indicators and annual targets for 2015/2016 -2017/18 ............. 28

Table 3: Programme 1 Quarterly targets for 2015/16 .......................................................................... 32

Table 4: Programme 1 Performance Targets ........................................................................................ 34

Table 5: Programme 1 Economic classification ..................................................................................... 35

Table 6: Programme 2 Strategic objective annual targets for 2015/16 – 2017/18 .............................. 38

Table 7: Programme 2 Performance indicators and annual targets for 2015/16 -2017/18 ................. 40

Table 8: Programme 2 Quarterly targets .............................................................................................. 45

Table 9: Programme 2 Performance targets ......................................................................................... 48

Table 10: Programme 1 Economic classification ................................................................................... 48

Table 11: Programme 3 Strategic objective annual targets for 2015/16 – 2017/18 ............................ 52

Table 12: Programme 3 Performance indicators and annual targets for 2015/16 -2017/18 ............... 54

Table 13: Programme 3 Quarterly targets for 2015/16 ........................................................................ 56

Table 14: Programme 3 Performance targets ....................................................................................... 58

Table 15: Programme 3 Economic classification ................................................................................... 58

Table 16: Programme 4 Strategic objective annual targets for 2015/16 – 2017/18 ............................ 62

Table 17: Programme 4 Performance indicators and annual targets for 2015/16 -2017/18 ............... 64

Table 18: Programme 4 Quarterly targets for 2015/16 ........................................................................ 66

Table 19: Programme 4 Performance targets ....................................................................................... 68

Table 20: Programme 4 Economic classification ................................................................................... 69

Table 21: Programme 5 Strategic objective annual targets for 2015/16 – 2017/18 ............................ 72

Table 22: Programme 5 Performance indicators and annual targets for 2015/16 -2017/18 ............... 74

Table 23: Programme 5 Quarterly targets for 2015/16 ........................................................................ 76

Table 24: Programme 5 Performance targets ....................................................................................... 77

Table 25: Programme 5 Economic classification ................................................................................... 77

Table 26: Programme 6 Strategic objective annual targets for 2015/16 – 2017/18 ............................ 81

Table 27: Programme 6 Performance indicators and annual targets for 2015/16 -2017/18 ............... 83

Table 28: Programme 6 Quarterly targets for 2015/16 ........................................................................ 85

Table 29: Programme 6 Performance targets ....................................................................................... 86

Table 30: Programme 6 Economic classification ................................................................................... 86

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DIRECTOR-GENERAL’S FOREWORD

The first Annual Performance Plan of the Property Management Trading Entity (PMTE) signifies an

achievement in the Seven-Year Business Improvement Programme of the Department of Public

Works (DPW). As the custodian of the State’s assets that fall under the custodianship of Public

Works, the PMTE has the key objective of optimising the asset portfolio to ensure effective and

efficient cost saving service delivery in line with the National Development Plan (NDP).

To achieve this, a new interdisciplinary approach has been adopted, where greater synergies exist

between the DPW’s traditional property and asset management functions. The PMTE’s newly

developed business model regards Asset Management as a holistic approach with a key focused

investment mandate of ensuring that every asset complies with a lowered total cost of ownership

and higher returns. Providing a solid basis for developing this model, achievements in the

Stabilisation Phase of the Seven-Year Business Improvement Programme include: the renewal of 92%

of all expired leases in terms of the National Treasury dispensation; progressing from a disclaimed to

a qualified opinion on the PMTE account; and the development of an Immovable Asset Register for

the State which is 98% complete.

Over the planning period, projecting demand by establishing client needs is at the centre of the

PMTE’s business improvement strategy. The Department has been failing on this front and a new

“hands-on” approach in User-AMP management has been adopted. On the supply side, with the

Asset Registry in its finalisation stage, the Department has better knowledge of the accommodation

it controls, but without properly gauging its clients’ needs and predicting demand, it will not be able

to provide accommodation that is fit for purpose. As per the newly developed Business Model,

priority has been given in establishing a robust client liaison and servicing model with a client-centric

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approach where expert teams will provide onsite technical support to client Departments primarily

to streamline the U-AMP/C-AMP processes.

From an asset investment point-of-view, the broader property market and the performance of the

PMTE portfolio have and will continually be analysed, with the view of maintaining and enhancing

value and leveraging the portfolio for economic development and job creation. Asset Management

will be a systematic, structured process that covers the entire life-cycle of assets, and requires insight

and expertise from diverse organisational disciplines in the ever changing real estate environment.

Along with monetary significance, the rising importance of asset management is fuelled by various

factors such as ageing buildings; changing stakeholder and service level requirements; increased

emphasis on health and safety; and new requirements by regulatory bodies etc.

With the expected infrastructure growth, there is also a need to improve all skills levels, from

artisans to graduate professionals in the property and construction sectors. As a major player in the

construction industry, creating sustainable jobs by building sustainable capacity and skills, will be

prioritised, so that funds allocated are effectively spent on the much-needed infrastructure.

Based on the above, the PMTE differentiates itself as being a modern and professional client-centric

and revenue focussed entity that considers business process modelling, strategy, risk, and

complexity, rather than simply the maintenance and management of properties. In this regard, five

focussed operational divisions have been established that will collectively realise the PMTE’s asset

management goals. The three core business divisions of the PMTE are: Real Estate Investment

Services; Real Estate Management Services; and Facilities Management Services with Real Estate

Information & Registry Services and Construction Project Management supporting the core business.

The Annual Performance Plan for the PMTE covers the second phase (Efficiency Enhancement Phase)

of the Seven-Year Business Improvement Programme for DPW, where the key focus areas that have

been identified include:

• Reducing the cost of doing business and the optimisation of state assets that fall under the

custodianship of the Minister of Public Works;

• Decreasing the number of leased-in properties depending on the availability and

appropriateness of current and new State stock which will address user-needs;

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• Prioritising the development of functional assets as opposed to assets to be used as

residences or offices;

• Focussing on capital injection to refurbish buildings to extend their life and use;

• Facilitating procurement engagements and conducting aggregation of potential suppliers,

based on user-department’s basic facilities management needs;

• Implement strategies to incorporate water and energy efficiency into newly constructed

buildings and reducing demand on existing properties; and

• Empowering emerging black business, developing skills and creating employment

opportunities through the Construction, Real Estate and Facilities Management Programmes.

In the months ahead, as we continue implementing the Seven-Year Business Improvement

Programme and enter the first and pilot reporting period for the PMTE, we will continually monitor,

evaluate and refine our operations and outputs to ensure optimal efficiencies as we continue striving

towards improving service delivery both in terms of our mandate and in the context of Government’s

priorities.

Mr. M Dlabantu Director-General Department of Public Works

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PROPERTY MANAGEMENT TRADING ENTITY

ANNUAL PERFORMANCE PLAN 2015/2016

OFFICIAL SIGN-OFF

As part of the operationalisation process, this is the first ever comprehensive Annual Performance

Plan for the Property Management Trading Entity (PMTE) produced by the Department of Public

Works (DPW) and distinguishes its implementation functions of the property and construction

project management from the policy and regulatory role of the DPW. The operationalisation of the

PMTE is one of the key pillars of the Turnaround of DPW that was initiated by the Minister in 2012.

Significant contributions from both internal and external stakeholders culminated into this ‘kick-start’

plan which reflects the aspiration to build and operate the PMTE against best practices of both public

and private sectors’ property and construction project management businesses. It is anticipated that

as we gain experience, the Annual Performance Plan will be refined and further developed. Special

thanks must be paid to the BIU staff and all those who worked tirelessly since 2012 to conceptualise

and develop the ‘kick-start’ business model and plans. We appreciate the contributions of National

Treasury, GTAC, DPSA, DPME, SAIBPP, STANLIB, CESA, the SACPCMP, and the AG.

It is hereby certified that the Annual Performance Plan was developed by the management of the

PMTE under the guidance of the Minister of Public Works and takes into account all the relevant

policies, legislation and other mandates for which Public Works and the PMTE are responsible. It

accurately reflects the strategic outcome orientated goals and objectives which the PMTE will

endeavour to achieve over the period 2015 - 2020.

Mr. Dhaya Govender Acting Head: PMTE

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PROPERTY MANAGEMENT TRADING ENTITY

ANNUAL PERFORMANCE PLAN 2015/2016 OFFICIAL SIGN-OFF

Mr. M Dlabantu Director-General Department of Public Works Mr. J P Cronin, MP Deputy Minister of Public Works Approved by:

Mr. T W Nxesi, MP Minister of Public Works

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PROPERTY MANAGEMENT TRADING ENTITY

ANNUAL PERFORMANCE PLAN 2015/2016

MANCO SIGN-OFF

MANCO MEMBERS

P Chiapasco (Mr)

Act/DDG: Asset Investment Management

S Subban (Ms)

DDG: Inner City Regeneration

M Mabuza (Mr)

DDG: Key Accounts Management

N Vilakazi (Mr)

Act/DDG: Projects and Professional Services

B Mokgoro (Mr)

Chief Finance Officer

B Matutle (Mr)

DDG: Regional Coordination

S Matthews (Ms)

Act/ Head: Real Estate Registry

R Naidoo (Mr)

CD: Supply Chain Management

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ACRONYMS AND GLOSSARY OF TERMS

AIM Asset Investment Management

AG Accountant General

BBBEE Broad Based Black Economic Empowerment

C-AMP Custodian Asset Management Plan

CBE Council for Built Environment

CEO Chief Executive Officer

CFO Chief Finance Office

CIO Chief Investment Officer

CIDB

Construction Industry Development Board

CCM User Centric Management

CPO Chief Procurement Officer

DCIO Deputy Chief Investment Officer

DG Director General

DMS Document Management System

DPSA Department of Public Service Administration

DPW Department of Public Works

DRDLR Department of Rural Development and Land Reform

EDMS Employee Development and Management System

ENE Estimates of National Expenditure

EPWP Expanded Public Works Programme

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EXCO Executive Management Committee

FTE Full Time Equivalent

FM Facilities Management

FY Financial Year

GC Government Component

GIAMA Government Immovable Asset Management Plan

GRAP Generally Recognised Accounting Practice

HOD Head of Department

HOSS Head of Support Services

HR Human Resources

IAR Immovable Asset Register

IDT Independent Development Trust

ICT Information Communication Technology

IT Information Technology

IDIP Infrastructure Delivery Improvement Programme

KAM Key Account Management

LOGIS Logistical Information System

MOU Memorandum of Understanding

MTBPS Mid Term Budget Policy Statement

MTEF Mid Term Expenditure Framework

MTSF Mid Term Strategic Framework

MIS Management Information System

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NDPW National Department of Public Works

NT National Treasury

PFMA Public Finance Management Act

PMIS Property Management Information System

the PMTE Property Management Trading Entity

PSA Public Service Act

PSR Public Service Regulations

SA South Africa

SPA State Property Agency

SPMC State Property Management Corporation

SCM Supply Chain Management

SLA Service Level Agreement

SP Strategic Plan

SOE State Owned Entity

State assets Assets under the Custodianship of the Minister of Public Works

SPMA State Property Management Agency

TAU Technical Assistance Unit

U-AMP User Asset Management Plan

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PROPERTY MANAGEMENT TRADING ENTITY

ANNUAL PERFORMANCE PLAN 2015/2016

PART A: STRATEGIC OVERVIEW (PLEASE REFER TO THE STRATEGIC PLAN)

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nto

ry: F

uel

, oil

and

gas

Inve

nto

ry: L

earn

er

and

tea

cher

su

pp

ort

m

ater

ial

Inve

nto

ry: M

ater

ials

an

d s

up

plie

s

Inve

nto

ry: M

ed

ical

su

pp

lies

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nto

ry: O

ther

co

nsu

mab

les

Inve

nto

ry: S

tati

on

ery

and

pri

nti

ng

23

32

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nsu

mab

le s

up

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s

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27

0

Page 18: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 1

8 o

f 15

6

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no

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ssif

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en

dit

ure

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imat

e

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11

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01

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NC

E P

LAN

Pag

e 1

9 o

f 15

6

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no

mic

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ssif

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diu

m-t

erm

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en

dit

ure

est

imat

e

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01

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nic

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cial

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enu

e Fu

nd

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itie

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d a

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ts

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artm

en

tal a

gen

cies

(n

on

-bu

sin

ess

enti

ties

)

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ign

go

vern

me

nts

an

d in

tern

atio

nal

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rgan

isat

ion

s

Pu

blic

co

rpo

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on

s an

d p

riva

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ses

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blic

co

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rati

on

s

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er t

ran

sfer

s to

pu

blic

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s

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vate

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rise

s

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er t

ran

sfer

s to

pri

vate

en

terp

rise

s

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rofi

t in

stit

uti

on

s

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use

ho

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al b

enef

its

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er t

ran

sfer

s to

ho

use

ho

lds

Pay

me

nts

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r ca

pit

al a

sse

ts

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NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 2

0 o

f 15

6

Eco

no

mic

cla

ssif

icat

ion

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ite

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om

e

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atio

n

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erm

exp

en

dit

ure

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imat

e

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11

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01

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01

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01

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7

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0)

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0)

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0)

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) (R

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Bu

ildin

gs

Mac

hin

ery

and

eq

uip

men

t

3

0 6

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09

Tran

spo

rt e

qu

ipm

ent

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er m

ach

iner

y an

d e

qu

ipm

en

t

Soft

war

e an

d o

ther

inta

ngi

ble

ass

ets

Pay

me

nts

fo

r fi

nan

cial

ass

ets

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l eco

no

mic

cla

ssif

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ion

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NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 2

1 o

f 15

6

1.2

R

ela

tin

g e

xpen

dit

ure

tre

nd

s to

str

ate

gic

goal

s Th

e P

rogr

amm

e B

ud

get

Stru

ctu

re f

or

the

PM

TE w

as r

evis

ed i

n i

ts e

nti

rety

fo

llow

ing

the

op

erat

ion

alis

atio

n o

f th

e P

MTE

wh

ich

was

ap

pro

ved

by

Cab

inet

du

rin

g A

ugu

st 2

01

4. A

s a

resu

lt s

ix n

ew P

rogr

amm

es w

ere

crea

ted

to

rep

lace

th

e O

bje

ctiv

es u

sed

pre

vio

usl

y. T

he

vari

ou

s ex

pen

dit

ure

item

s

we

re r

eallo

cate

d a

nd

th

e b

ud

get

com

ple

tely

res

tru

ctu

red

to

be

alig

ned

to

th

ese

new

Pro

gram

mes

des

ign

ed t

ow

ard

s ac

hie

vin

g th

e o

bje

ctiv

e o

f

pro

vid

ing

use

r ce

ntr

ic

pro

fess

ion

al

pro

per

ty

and

fa

cilit

ies

man

agem

ent

serv

ices

to

ef

fect

ivel

y m

eet

use

r d

epar

tmen

ts’

acco

mm

od

atio

n

req

uir

emen

ts.

As

the

bu

dge

ts f

or

the

KA

M,

AIM

, P

roje

cts

and

Pro

fess

ion

al S

ervi

ces,

Fin

ance

an

d I

CR

bra

nch

es h

ave

bee

n t

ran

sfer

red

fro

m t

he

mai

n v

ote

to

th

e

PM

TE a

s p

art

of

op

erat

ion

alis

ing

the

PM

TE, t

he

emp

loye

es

in t

hes

e b

ran

ches

will

be

com

pen

sate

d b

y th

e P

MTE

. As

the

PM

TE d

oes

no

t h

ave

its

ow

n

PER

SAL,

yet

DP

W w

ill p

ay t

he

emp

loye

e c

ost

an

d t

hen

rec

ove

r it

fro

m t

he

PM

TE. C

om

pen

sati

on

fo

r em

plo

yees

was

no

t p

aid

by

the

PM

TE p

revi

ou

sly

and

th

eref

ore

rep

rese

nts

a s

ign

ific

ant

incr

ease

fro

m 2

01

4/1

5.

The

goo

ds

and

ser

vice

s as

soci

ated

wit

h t

hes

e b

ran

ches

are

als

o t

ran

sfer

red

fro

m t

he

mai

n v

ote

to

th

e P

MTE

an

d r

epre

sen

t a

sign

ific

ant

incr

ease

fro

m 2

01

4/15

as

thes

e w

ere

pai

d b

y D

PW

pre

vio

usl

y.

Fro

m 1

Ap

ril

201

3 a

ll im

mo

vab

le a

sset

s w

ere

tra

nsf

erre

d f

rom

th

e m

ain

vo

te t

o t

he

PM

TE a

s th

e tr

adin

g en

tity

ch

ange

d i

ts r

epo

rtin

g fr

amew

ork

fro

m t

he

cash

bas

is t

o G

RA

P.

This

res

ult

ed i

n a

ll st

ate

ow

ned

pro

per

tie

s b

ein

g re

flec

ted

on

th

e P

MTE

's S

tate

men

t o

f Fi

nan

cial

Po

siti

on

. A

ser

vice

pro

vid

er w

as a

pp

oin

ted

to

co

mp

ile a

GR

AP

co

mp

lian

t im

mo

vab

le a

sset

reg

iste

r b

y 3

1 M

arch

20

17

, an

d t

her

efo

re t

he

tota

l ass

et b

ase

will

gro

w f

rom

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AL

PER

FOR

MA

NC

E P

LAN

Pag

e 2

2 o

f 15

6

R6

.3 b

illio

n in

20

13/1

4 to

an

est

imat

ed R

71.7

bill

ion

in 2

01

7/1

8 o

nce

th

e va

luat

ion

of

all i

mm

ova

ble

ass

ets

hav

e b

een

fin

alis

ed p

er D

irec

tive

2.

This

sign

ific

ant

gro

wth

in t

he

asse

t b

ase

is d

irec

tly

linke

d t

o t

he

sign

ific

ant

gro

wth

in d

epre

ciat

ion

fro

m R

1.8

mill

ion

in 2

01

3/1

4 t

o R

1.6

bill

ion

in 2

01

7/1

8.

Fin

ance

co

sts

are

exp

ecte

d t

o i

ncr

ease

bas

ed o

n t

he

CP

I in

dic

ato

rs a

nd

ren

t o

n l

and

to

gro

w b

y 8

% p

er y

ear

in l

ine

wit

h t

he

tren

d f

or

acco

mm

od

atio

n c

har

ges.

Tran

sfer

s an

d s

ub

sid

ies

are

the

amo

un

t p

aid

to

mu

nic

ipal

itie

s fo

r p

rop

erty

rat

es

on

sta

te o

wn

ed p

rop

erty

. Th

is w

ill v

ary

ann

ual

ly b

ased

on

th

e

nu

mb

er o

f p

rop

erti

es a

nd

val

uat

ion

s co

nfi

rmed

as

par

t o

f th

e co

mp

ilati

on

of

the

GR

AP

co

mp

lian

t im

mo

vab

le a

sset

reg

iste

r.

Ther

e w

ere

sig

nif

ican

t m

ove

men

ts f

rom

201

1/12

to

20

13

/14

bet

wee

n t

he

app

rove

d b

ud

get

figu

res

and

th

e au

dit

ed o

utc

om

e fi

gure

s d

ue

to t

he

retr

osp

ecti

ve a

pp

licat

ion

of

the

bra

nch

es t

ran

sfer

red

fro

m D

PW

to

th

e P

MTE

as

par

t o

f o

per

atio

nal

isin

g th

e P

MTE

.

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PMTE – STRATEGIC PLAN Page 23 of 156

Page 23 of 156

PROPERTY MANAGEMENT TRADING ENTITY

ANNUAL PERFORMANCE PLAN 2015/2016

PART B: PROGRAMME AND

SUB-PROGRAMME PLANS

Page 24: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

PMTE – ANNUAL PERFORMANCE PLAN

Page 24 of 156

The PMTE PROGRAMME STRUCTURE

Overall programme structure

Programme Sub-programme

1. Administration A Management Leadership

B Operations Support Management (COO)

C Financial and Accounting Management

D Supply Chain Management

2. Real Estate Investment

Management

A User Demand Management

B Planning and Precinct Development Services

C

Property Performance Management

Investment Analysis

3. Construction Project

Management

A Construction Project Planning

B Construction Project Management

4. Real Estate Management A Management of Freehold Property

Land Administration & Management

B Surplus Freehold (Revenue) Management

Leasehold Management

5. Real Estate Information

& Registry Services

A Asset Registry Services

Conveyancing

6. Facilities Management A Scheduled Maintenance

SHERQ Management

B Unscheduled Maintenance Management

Page 25: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

PMTE – ANNUAL PERFORMANCE PLAN

Page 25 of 156

PMTE

PROGRAMME 2:

Real Estate Investment

Sub-Programme 2.1

User Demand Management

Sub-Programme 2.2

Planning & Precinct Development

Sub-Programme 2.3

Property Performance Management

Sub-Programme 2.4

Investment Analysis

PROGRAMME 3:

Construction Project

Management

Sub-Programme 3.1

Construction Project Planning

Sub-Programme 3.2

Construction Project Management

PROGRAMME 4:

Real Estate Management

Sub-Programme 4.1

Management of Freehold Property

Sub-Programme 4.2 Land Administration

& Management

Sub-Programme 4.3 Surplus Freehold

(Revenue) Management

Sub-Programme 4.4.

Leasehold Management

PROGRAMME 5:

Real Estate Registry

Sub-Programme 5.1.

Asset Registry Management

Sub-Programme 5.2

Conveyancing

PROGRAMME 6:

Facilities Management

Sub-Programme 6.1

Scheduled Maintenance

Sub-Programme 6.2

SHERQ Management

Sub-Programme 6.3

Unscheduled Maintenance Management

PROGRAMME 1:

Administration

Page 26: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

PM

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NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 2

6 o

f 15

6

1.

PR

OG

RA

MM

E 1

: A

DM

INIS

TRA

TIO

N

Pu

rpo

se o

f th

e p

rogr

amm

e: P

rovi

de

lead

ersh

ip, s

trat

egic

man

agem

ent,

go

vern

ance

an

d a

dm

inis

trat

ive

sup

po

rt t

o t

he

Pro

per

ty M

anag

emen

t Tr

adin

g En

tity

(PM

TE).

1.1

P

rogr

amm

e 1

: Str

ateg

ic o

bje

ctiv

e a

nn

ual

tar

gets

fo

r 2

01

5/1

6 –

20

17

/18

Ta

ble

1: P

rogr

amm

e 1

Str

ate

gic

ob

ject

ive

ann

ual

tar

gets

fo

r 2

01

5/1

6 -

20

17

/18

Stra

tegi

c O

bje

ctiv

e

Stra

tegi

c P

lan

Ta

rge

t (5

ye

ar

targ

et)

Au

dit

ed

/ A

ctu

al P

erf

orm

ance

Es

tim

ate

d

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rfo

rman

ce

20

14

/15

Me

diu

m T

erm

Tar

gets

20

11

/12

2

01

2/1

3

20

13

/14

2

01

5/1

6

20

16

/17

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01

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8

1.1

.A

MA

NA

GEM

ENT

1

To p

rovi

de

lead

ersh

ip,

stra

tegi

c m

anag

emen

t,

gove

rnan

ce a

nd

su

pp

ort

Ap

pro

ved

st

rate

gic

pla

n a

nd

an

nu

al

per

form

ance

pla

ns

A

pp

rove

d

stra

tegi

c p

lan

an

d 2

01

5/1

6

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nu

al

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form

ance

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lan

Ap

pro

ved

2

01

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7 A

nn

ual

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erfo

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lan

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2

01

7/1

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nn

ual

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erfo

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lan

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pro

ved

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01

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9 A

nn

ual

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erfo

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ce

Pla

n

1.1

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OP

ERA

TIO

NS

SUP

PO

RT

MA

NA

GEM

ENT

2

To p

rovi

de

stra

tegi

c o

per

atio

ns

sup

po

rt s

ervi

ces

99

%

Info

rmat

ion

C

om

mu

nic

atio

ns

Tech

no

logy

(IC

T)

Infr

astr

uct

ure

N

etw

ork

an

d

Serv

ices

p

rovi

ded

*

9

0%

9

2%

9

4%

9

6%

Page 27: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 2

7 o

f 15

6

Stra

tegi

c O

bje

ctiv

e

Stra

tegi

c P

lan

Ta

rge

t (5

ye

ar

targ

et)

Au

dit

ed

/ A

ctu

al P

erf

orm

ance

Es

tim

ate

d

Pe

rfo

rman

ce

20

14

/15

Me

diu

m T

erm

Tar

gets

20

11

/12

2

01

2/1

3

20

13

/14

2

01

5/1

6

20

16

/17

2

01

7/1

8

10

0%

Leg

al

Serv

ices

, su

pp

ort

an

d a

dvi

ce

pro

vid

ed w

ith

in

the

stip

ula

ted

ti

mef

ram

es

5

0%

6

0%

7

0%

8

0%

Vac

ancy

rat

e o

f le

ss t

han

10

%

2

2.2

8%

va

can

cy r

ate

2

5%

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uct

ion

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vaca

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rat

e 2

5%

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uct

ion

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vaca

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5%

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uct

ion

in

vac

ancy

rat

e

1.1

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FIN

AN

CIA

L A

ND

AC

CO

UN

TIN

G M

AN

AG

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T

3

To e

nsu

re

effe

ctiv

e an

d

sou

nd

fin

anci

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man

agem

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an a

ud

it

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me

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ativ

e

aud

it

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me

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me

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ud

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ud

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an a

ud

it

ou

tco

me

1.1

.D

SUP

PLY

CH

AIN

MA

NA

GEM

ENT

4

To p

rovi

de

an

effi

cien

t an

d

effe

ctiv

e Su

pp

ly

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ain

M

anag

eme

nt

Serv

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ease

d

effi

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s in

ad

dre

ssin

g re

qu

isit

ion

s fo

r ac

qu

irin

g re

sou

rces

wit

hin

th

e le

gisl

ated

tim

e fr

ames

Dis

clai

med

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ud

it

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tco

me

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clai

med

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dit

O

utc

om

e Q

ual

ifie

d A

ud

it

Ou

tco

me

50

%

60

%

70

%

80

%

*Th

e p

rovi

sio

n o

f IC

T sy

stem

s fo

r en

d u

ser

acce

ss a

s p

er

the

ir o

per

atio

nal

req

uir

emen

ts a

nd

fu

nct

ion

al u

se (

up

tim

e).

Page 28: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 2

8 o

f 15

6

1.2

P

rogr

amm

e 1

: Pe

rfo

rman

ce in

dic

ato

rs a

nd

an

nu

al t

arge

ts f

or

20

15

/16

-2

01

7/1

8

Tab

le 2

: Pro

gram

me

1 P

erfo

rman

ce in

dic

ato

rs a

nd

an

nu

al t

arge

ts f

or

20

15

/20

16

-2

01

7/1

8

Pe

rfo

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ce In

dic

ato

r A

ud

ite

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Act

ual

Pe

rfo

rman

ce

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mat

ed

P

erf

orm

ance

2

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5

Me

diu

m-T

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Tar

gets

20

11

/12

2

01

2/1

3

20

13

/14

2

01

5/1

6

20

16

/17

2

01

7/1

8

1.2

.A

MA

NA

GEM

ENT

1

An

nu

al P

erfo

rman

ce

Pla

n(s

) ap

pro

ved

w

ith

in t

he

legi

slat

ed

tim

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ame

DP

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lan

ap

pro

ved

w

ith

in le

gisl

ated

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me

fram

e*

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lan

ap

pro

ved

w

ith

in le

gisl

ated

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me

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e*

DP

W P

lan

ap

pro

ved

wit

hin

le

gisl

ated

tim

e fr

ame*

20

15

/16

An

nu

al

Per

form

ance

Pla

n

app

rove

d w

ith

in

legi

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fram

e*

20

16

/17

An

nu

al

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form

ance

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n

app

rove

d

20

17

/18

An

nu

al

Per

form

ance

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n

app

rove

d

20

18

/19

An

nu

al

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n

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rove

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2

An

nu

al P

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rman

ce

Rep

ort

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pro

ved

D

PW

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nu

al

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form

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R

epo

rts

app

rove

d*

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nn

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ort

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pro

ved

*

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nn

ual

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s ap

pro

ved

w

ith

re

serv

atio

ns*

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ual

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epo

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app

rove

d*

20

14

/15

An

nu

al

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form

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ort

ap

pro

ved

*

20

15

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nu

al

Per

form

ance

R

epo

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pp

rove

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20

16

/17

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nu

al

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ved

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epo

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1.2

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OP

ERA

TIO

NS

SUP

PO

RT

MA

NA

GEM

ENT

4

Per

cen

tage

of

tim

e th

e n

etw

ork

is

avai

lab

le f

or

bu

sin

ess

use

9

0%

9

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6%

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Per

cen

tage

of

ICT

infr

astr

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fo

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se

9

0%

9

2%

9

4%

9

6%

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NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 2

9 o

f 15

6

Pe

rfo

rman

ce In

dic

ato

r A

ud

ite

d/

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ual

Pe

rfo

rman

ce

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mat

ed

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erf

orm

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01

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5

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diu

m-T

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gets

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11

/12

2

01

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3

20

13

/14

2

01

5/1

6

20

16

/17

2

01

7/1

8

6

Per

cen

tage

of

ICT

SLA

co

mm

itm

ents

ac

hie

ved

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usi

ne

ss

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plic

atio

ns)

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0%

6

0%

7

0%

8

0%

7

Per

cen

tage

of

lega

l o

pin

ion

s an

d

con

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ts f

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ula

ted

w

ith

in 5

wo

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g d

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req

ues

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5

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0%

7

0%

8

0%

8

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cen

tage

red

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ion

in

vac

ancy

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e

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e

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% R

edu

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va

can

cy r

ate

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ion

in

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e 2

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vaca

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e

9

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ski

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icat

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50

%

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%

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%

1.2

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FIN

AN

CIA

L A

ND

AC

CO

UN

TIN

G M

AN

AG

EMEN

T

10

P

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es

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ith

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ipt

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icat

or

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Ind

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or

80

%

90

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10

0%

11

P

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f R

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ion

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AL

PER

FOR

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NC

E P

LAN

Pag

e 3

0 o

f 15

6

Pe

rfo

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ual

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16

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01

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very

in t

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0%

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Es

tim

ate

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al

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re (

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ram

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ion

al T

reas

ury

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mit

ted

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d

pu

blis

hed

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mit

ted

an

d

pu

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hed

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ted

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mat

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atio

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mit

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to

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1.2

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SUP

PLY

CH

AIN

MA

NA

GEM

ENT

14

P

erce

nta

ge o

f b

ids

awar

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wit

hin

56

w

ork

ing

day

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f te

nd

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re

1 1

13

b

ids

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e aw

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in 2

01

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2 f

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b

ids

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e aw

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in 2

01

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3 f

or

bo

th

PM

TE a

nd

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16

1

bid

s w

ere

awar

ded

in

20

13

/14

fo

r P

MTE

20

%

50

%

60

%

70

%

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AL

PER

FOR

MA

NC

E P

LAN

Pag

e 3

1 o

f 15

6

Pe

rfo

rman

ce In

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ual

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rfo

rman

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ket

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rice

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p

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m)

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FOR

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NC

E P

LAN

Pag

e 3

2 o

f 15

6

1.3

P

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Tab

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me

1 Q

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r 2

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16

Perf

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nn

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2015

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Q

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pp

rove

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3

Ap

pro

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nu

al p

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re

po

rt

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nu

ally

A

pp

rove

d a

nn

ual

p

erfo

rman

ce r

ep

ort

Q

1; Q

2; Q

3 o

f 2

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con

solid

ated

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; Q2

; Q3

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of

20

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rep

ort

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nso

lidat

ed

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nu

al

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form

ance

R

epo

rt 2

01

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5

app

rove

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1.3

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OP

ERA

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PO

RT

MA

NA

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ENT

4

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cen

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of

tim

e th

e n

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ork

is

avai

lab

le f

or

bu

sin

ess

use

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uar

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y 9

0%

9

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9

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Per

cen

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aila

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fo

r b

usi

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se

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arte

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%

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%

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cen

tage

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mm

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ents

ac

hie

ved

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usi

ne

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pp

licat

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arte

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%

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%

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%

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l op

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acts

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f re

qu

est

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arte

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%

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acan

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e 2

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gage

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ple

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E P

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Pag

e 3

3 o

f 15

6

Perf

orm

an

ce In

dic

ato

r R

ep

ort

ing

peri

od

A

nn

ual

Targ

et

2015

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Q

uart

erl

y T

arg

ets

1st

2n

d

3rd

4

th

1.3

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FIN

AN

CIA

L A

ND

AC

CO

UN

TIN

G M

AN

AG

EMEN

T

10

P

erce

nta

ge o

f in

voic

es p

aid

wit

hin

30

day

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f re

ceip

t

Qu

arte

rly

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%

80

%

80

%

80

%

80

%

11

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erce

nta

ge c

han

ge in

th

e d

eb

tors

bal

ance

(R

1.8

bill

ion

as

at 1

st A

pri

l

20

14

)

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arte

rly

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0%

of

1.8

bill

ion

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of

R1

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n

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% o

f R

1.8

bill

ion

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of

R1

.8b

illio

n

20

% o

f R

1.8

bill

ion

12

P

erce

nta

ge r

eco

very

in t

he

de

bto

rs

curr

ent

year

bal

ance

Qu

arte

rly

90

%

60

%

70

%

80

%

90

%

13

Es

tim

ate

of

Nat

ion

al E

xpen

dit

ure

(E

NE)

su

pp

ort

ing

do

cum

ents

(

dat

abas

e an

d n

arra

tive

) s

ub

mit

ted

w

ith

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late

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ram

es t

o

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ion

al T

reas

ury

An

nu

ally

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bm

itte

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ent

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dic

ativ

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ud

get

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ad

dit

ion

al

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eme

nts

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eter

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ed

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MA

NC

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MTE

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rove

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y th

e A

cco

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tin

g O

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nd

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dra

ft E

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cum

ent

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mit

ted

to

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nal

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asu

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Fin

al E

NE

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cum

ent

sub

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to

N

atio

nal

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asu

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1.3

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SUP

PLY

CH

AIN

MA

NA

GEM

ENT

14

P

erce

nta

ge o

f b

ids

awar

de

d w

ith

in

56

wo

rkin

g d

ays

of

ten

der

clo

sure

Q

uar

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0%

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0%

5

0%

5

0%

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mar

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%

pre

fere

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arte

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acts

ex

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0%

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Pag

e 3

4 o

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6

1.4

R

eco

nci

ling

pe

rfo

rman

ce t

arge

ts w

ith

th

e B

ud

get

and

MTE

F Ex

pen

dit

ure

est

ima

tes

Tab

le 4

: Pro

gram

me

1 P

erfo

rman

ce T

arge

ts

Pro

gram

me

s A

ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

Me

diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Man

agem

ent

Op

erat

ion

s Su

pp

ort

Man

age

men

t

Fin

anci

al a

nd

Acc

ou

nti

ng

Man

agem

ent

Sup

ply

Ch

ain

Man

agem

ent

Tota

l 1

5 3

31

4

35

7

2 8

71

1

02

7 6

44

1

00

9 1

37

1

05

8 6

68

1

10

8 0

73

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NC

E P

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Pag

e 3

5 o

f 15

6

Tab

le 5

: Pro

gram

me

1 E

con

om

ic c

lass

ific

atio

n

Eco

no

mic

cla

ssif

icat

ion

A

ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

Me

diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

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(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Cu

rre

nt

pay

me

nts

1

5 3

31

4

35

7

2 8

71

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02

7 6

44

1

00

9 1

37

1

05

8 6

68

1

10

8 0

73

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mp

ensa

tio

n o

f em

plo

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2 8

93

3

18

21

2

33

3 5

95

3

66

65

3

39

5 0

22

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rie

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d w

ages

1

2 8

93

2

73

66

2

28

6 8

92

3

15

32

2

33

9 7

19

Soci

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on

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uti

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55

0

46

70

3

51

33

1

55

30

3

Go

od

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d s

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ces

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38

2

47

7

13

2

70

7 4

32

6

73

42

6

68

9 7

76

7

10

68

2

Ad

min

istr

ativ

e fe

es

Ad

vert

isin

g

4

40

2

Ass

ets

less

th

an t

he

cap

ital

isat

ion

th

resh

old

Au

dit

co

st: E

xter

nal

2

2 3

00

Fin

ance

& S

CM

su

stai

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ility

3

0 0

00

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rder

Fen

ce B

ou

nd

arie

s

7

00

0

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gula

r Ex

pen

dit

ure

9

12

1

Off

ice

Acc

om

mo

dat

ion

5

16

31

3

Bu

rsar

ies:

Em

plo

yees

Cat

erin

g: D

epar

tmen

tal a

ctiv

itie

s

8

80

Co

nsu

mer

Su

pp

lies

1 7

61

Co

mm

un

icat

ion

(G

&S)

2

64

1

Co

mp

ute

r se

rvic

es

7

00

0

8 4

23

5

00

5

00

Co

nsu

ltan

ts a

nd

pro

fess

ion

al s

ervi

ces:

Bu

sin

ess

an

d a

dvi

sory

ser

vice

s

Co

nsu

ltan

ts a

nd

pro

fess

ion

al s

ervi

ces:

In

fras

tru

ctu

re a

nd

pla

nn

ing

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E P

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Pag

e 3

6 o

f 15

6

Eco

no

mic

cla

ssif

icat

ion

A

ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

Me

diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

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’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Co

nsu

ltan

ts a

nd

pro

fess

ion

al s

ervi

ces:

Leg

al

cost

s

Co

ntr

acto

rs

Age

ncy

an

d s

up

po

rt /

ou

tso

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ed s

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Ente

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nm

ent

44

0

Fle

et s

ervi

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din

g go

vern

men

t m

oto

r tr

ansp

ort

)

1

76

Inve

nto

ry: F

oo

d a

nd

fo

od

su

pp

lies

Inve

nto

ry: F

uel

, oil

and

gas

Inve

nto

ry: L

earn

er a

nd

tea

che

r su

pp

ort

mat

eria

l

Inve

nto

ry: M

ater

ials

an

d s

up

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s

Inve

nto

ry: M

edic

al s

up

plie

s

Oth

er M

ach

iner

y &

Eq

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men

t

4

0 7

60

Inve

nto

ry: O

ther

co

nsu

mab

les

Inve

nto

ry: S

tati

on

ery

and

pri

nti

ng

17

60

7

Op

erat

ing

leas

es

Pro

per

ty p

aym

ents

Trav

el a

nd

su

bsi

sten

ce

11

44

4

Trai

nin

g an

d d

evel

op

men

t 1

12

7

2 3

62

Op

erat

ing

pay

men

ts

Ren

tal a

nd

Hir

ing

Ven

ues

an

d f

acili

tie

s

Oth

er

1 3

11

1

15

1

32

7

00

43

2

15

8

68

9 2

76

7

10

18

2

Inte

rest

an

d r

ent

on

lan

d

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NC

E P

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Pag

e 3

7 o

f 15

6

Eco

no

mic

cla

ssif

icat

ion

A

ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

Me

diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

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(R’0

00

) (R

’00

0)

(R’0

00

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’00

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’00

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00

)

Inte

rest

(In

cl. i

nte

rest

on

fin

ance

leas

es)

1 8

80

2

73

9

2 0

00

2

11

6

2 2

39

2

36

9

Tran

sfe

rs a

nd

su

bsi

die

s

Pro

vin

ces

and

mu

nic

ipal

itie

s

Mu

nic

ipal

itie

s

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nic

ipal

age

nci

es

and

fu

nd

s

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use

ho

lds

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al b

enef

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ery

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8 o

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6

2.

PR

OG

RA

MM

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: R

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ESTA

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VES

TMEN

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AG

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pet

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8

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NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 3

9 o

f 15

6

Stra

tegi

c O

bje

ctiv

e

Stra

tegi

c P

lan

Tar

get

(5

year

tar

get)

A

ud

ite

d/

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ual

Pe

rfo

rman

ce

Esti

mat

ed

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orm

ance

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2.1

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INV

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ENT

MA

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ENT

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VES

TMEN

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LYSI

S

3

To e

nsu

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mu

m

uti

lisat

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d

incr

ease

d v

alu

e o

f

stat

e as

sets

th

rou

gh

sou

nd

inve

stm

ent

dec

isio

ns

13

89

inve

stm

ent

dec

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ns

app

rove

d (

to p

rovi

de

Use

r

Dep

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en

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serv

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del

ive

ry a

cco

mm

od

atio

n)

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ind

icat

or

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Ind

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3

35

9

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mee

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rio

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app

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or

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ind

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on

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ute

to

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nce

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elo

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en

t an

d

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BEE

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0 o

f va

can

t fr

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old

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r re

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elo

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00

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00

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PR

OP

ERTY

PER

FOR

MA

NC

E M

AN

AG

EMEN

T (R

ESEA

RC

H)

6

To m

anag

e th

e

per

form

ance

of

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per

ty f

or

inve

stm

ent

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50

0 b

uild

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per

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or

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or

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ind

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or

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or

30

0

70

0

15

00

Page 40: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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NC

E P

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Pag

e 4

0 o

f 15

6

2.2

P

rogr

amm

e 2

: Pe

rfo

rman

ce in

dic

ato

rs a

nd

an

nu

al t

arge

ts f

or

20

15

/16

-2

01

7/1

8

Tab

le 7

: Pro

gram

me

2 P

erfo

rman

ce in

dic

ato

rs a

nd

an

nu

al t

arge

ts f

or

20

15

/16

-2

01

7/1

8

Pe

rfo

rman

ce In

dic

ato

r A

ud

ite

d/

Act

ual

Pe

rfo

rman

ce

Esti

mat

ed

P

erf

orm

ance

2

01

4/1

5

Me

diu

m-T

erm

Tar

gets

20

11

/12

2

01

2/1

3

20

13

/14

2

01

5/1

6

20

16

/17

2

01

7/1

8

2.2

.A

USE

R D

EMA

ND

MA

NA

GEM

ENT

1

Nu

mb

er

of

com

ple

ted

Use

r

Ass

et

Man

agem

ent

Pla

ns

(UA

MP

’s)

for

use

r

dep

artm

ents

50

use

r

dep

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ents

UA

MP

tem

pla

tes

com

ple

ted

38

use

r

dep

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ents

UA

MP

tem

pla

tes

com

ple

ted

43

use

r

dep

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ents

UA

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tem

pla

tes

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ple

ted

42

use

r

dep

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ents

UA

MP

tem

pla

tes

(1-1

2)

for

FY

20

16

/17

co

mp

iled

42

UA

MP

s fo

r

20

17

/18

42

UA

MP

s fo

r

20

18

/19

42

UA

MP

s fo

r

20

19

/20

2

Nu

mb

er

of

Serv

ice

Leve

l

Agr

eem

ents

dev

elo

ped

in

line

wit

h n

ew S

ervi

ce

Del

iver

y St

and

ard

s (S

DS)

Per

cen

tage

of

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ice

Leve

l

Agr

eem

ents

man

age

d in

line

wit

h n

ew S

ervi

ce

Del

iver

y St

and

ard

s (S

DS)

3

0 S

LA’s

dev

elo

pe

d

51

SLA

’s d

eve

lop

ed

10

0%

man

aged

10

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man

aged

3

Per

cen

tage

of

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ents

Fra

mew

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Agr

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ncl

ud

ed

fo

r

the

use

of

free

ho

ld

pro

per

ties

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ind

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ew In

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ato

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0-1

00

%

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-10

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%

Page 41: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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E P

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Pag

e 4

1 o

f 15

6

Pe

rfo

rman

ce In

dic

ato

r A

ud

ite

d/

Act

ual

Pe

rfo

rman

ce

Esti

mat

ed

P

erf

orm

ance

2

01

4/1

5

Me

diu

m-T

erm

Tar

gets

20

11

/12

2

01

2/1

3

20

13

/14

2

01

5/1

6

20

16

/17

2

01

7/1

8

2.2

.B

PLA

NN

ING

AN

D P

REC

INC

T D

EVE

LOP

MEN

T SE

RV

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4

Nu

mb

er

of

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ct

dev

elo

pm

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t p

rop

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pro

du

ced

fo

r H

ead

Off

ices

in T

shw

ane

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ivaa

l bu

ildin

g co

ntr

act

awar

ded

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ivaa

l bu

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g

allo

cate

d f

or

refu

rbis

hm

ent

as

DP

SA

acco

mm

od

atio

n

Stat

s SA

sit

e

Dev

elo

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ent

Pla

n

and

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g

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ead

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en

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ner

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atu

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uo

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ple

ted

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tio

n p

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ls

pro

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ced

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2

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mb

er

of

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ct

dev

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t p

rop

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r m

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d

dis

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t m

un

icip

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ies

4

2

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mb

er

of

Pre

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ct

dev

elo

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ls

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cal/

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D

PW

infr

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grat

ed

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h s

ecto

r

dep

artm

ents

an

d

IDP

s o

f fi

ve r

ura

l

mu

nic

ipal

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4

Page 42: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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FOR

MA

NC

E P

LAN

Pag

e 4

2 o

f 15

6

Pe

rfo

rman

ce In

dic

ato

r A

ud

ite

d/

Act

ual

Pe

rfo

rman

ce

Esti

mat

ed

P

erf

orm

ance

2

01

4/1

5

Me

diu

m-T

erm

Tar

gets

20

11

/12

2

01

2/1

3

20

13

/14

2

01

5/1

6

20

16

/17

2

01

7/1

8

2.2

.C

INV

ESTM

ENT

MA

NA

GEM

ENT

IN

VES

TMEN

T A

NA

LYSI

S

7

Per

cen

tage

incr

ease

in t

he

valu

e o

f th

e im

mo

vab

le

asse

t p

ort

folio

*9

0.5

bill

ion

2

%

2%

2

%

8

Per

cen

tage

of

pre

limin

ary

inve

stm

ent

dec

isio

ns

app

rove

d w

ith

in 3

mo

nth

s

fro

m d

ate

of

req

ue

st

5

0%

7

5%

8

0%

8

5%

9

Per

cen

tage

of

inve

stm

en

t

solu

tio

ns

for

con

stru

ctio

n

app

rove

d w

ith

in 2

4

mo

nth

s fr

om

dat

e o

f

req

ues

t

New

ind

icat

or

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ew In

dic

ato

r N

ew In

dic

ato

r N

ew In

dic

ato

r 7

5%

8

0%

8

5%

10

P

erce

nta

ge o

f in

vest

me

nt

solu

tio

ns

for

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hm

ents

ap

pro

ved

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hin

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on

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m d

ate

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or

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ato

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ew In

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ato

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8

0%

8

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11

P

erce

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ge o

f in

vest

me

nt

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tio

n f

or

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an

d

surp

lus

free

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ld a

pp

rove

d

wit

hin

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on

th f

rom

dat

e

of

req

ues

t

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ind

icat

or

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ew In

dic

ato

r N

ew In

dic

ato

r N

ew in

dic

ato

r 7

5%

8

0%

8

5%

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MA

NC

E P

LAN

Pag

e 4

3 o

f 15

6

Pe

rfo

rman

ce In

dic

ato

r A

ud

ite

d/

Act

ual

Pe

rfo

rman

ce

Esti

mat

ed

P

erf

orm

ance

2

01

4/1

5

Me

diu

m-T

erm

Tar

gets

20

11

/12

2

01

2/1

3

20

13

/14

2

01

5/1

6

20

16

/17

2

01

7/1

8

12

N

um

be

r o

f in

itia

tive

s fo

r

soci

al a

nd

eco

no

mic

dev

elo

pm

en

t ap

pro

ved

wit

hin

12

mo

nth

s

New

ind

icat

or

N

ew in

dic

ato

r N

ew in

dic

ato

r

New

Ind

icat

or

2

2

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13

P

erce

nta

ge o

f D

isp

osa

l

Cer

tifi

cate

s o

f A

pp

rova

l

issu

ed w

ith

in 6

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nth

s

fro

m d

ate

of

req

ue

st

3

0 %

8

0%

9

0 %

1

00

%

14

N

um

be

r o

f va

can

t fr

ee

ho

ld p

rop

ert

ies

app

rove

d

for

re d

evel

op

me

nt

by

BB

BEE

dev

elo

per

s

New

ind

icat

or

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ew in

dic

ato

r N

ew in

dic

ato

r

New

Ind

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or

80

- 1

00

8

0 -

10

0

80

- 1

00

15

P

erce

nta

ge o

f in

vest

me

nt

dec

isio

ns

app

rove

d t

o

sup

po

rt O

per

atio

n P

hak

isa

(mar

i/aq

uac

ult

ure

pro

ject

s) w

ith

in 3

mo

nth

s

fro

m d

ate

of

req

ue

st**

New

ind

icat

or

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ind

icat

or

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ind

icat

or

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ind

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60

-80

%

90

%

10

0%

16

P

erce

nta

ge o

f in

vest

me

nt

dec

isio

ns

app

rove

d o

n

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clai

med

fis

hin

g

har

bo

urs

infr

astr

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ure

wit

hin

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on

ths

fro

m d

ate

of

req

ues

t **

New

ind

icat

or

New

ind

icat

or

New

ind

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or

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ind

icat

or

60

-80

%

90

%

10

0%

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AN

NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 4

4 o

f 15

6

Pe

rfo

rman

ce In

dic

ato

r A

ud

ite

d/

Act

ual

Pe

rfo

rman

ce

Esti

mat

ed

P

erf

orm

ance

2

01

4/1

5

Me

diu

m-T

erm

Tar

gets

20

11

/12

2

01

2/1

3

20

13

/14

2

01

5/1

6

20

16

/17

2

01

7/1

8

PR

OP

ERTY

PER

FOR

MA

NC

E M

AN

AG

EMEN

T (

RES

EAR

CH

)

17

R

epo

rt o

n t

he

per

form

ance

of

iden

tifi

ed b

uild

ings

agai

nst

th

e m

ean

fo

r th

e

year

in t

he

9 li

sted

per

form

ance

are

as

New

Ind

icat

or

New

Ind

icat

or

New

Ind

icat

or

New

Ind

icat

or

3 r

epo

rts

on

th

e

per

form

ance

of

iden

tifi

ed

bu

ildin

gs

4 r

epo

rts

on

th

e

per

form

ance

of

iden

tifi

ed

bu

ildin

gs

4 r

epo

rts

on

th

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form

ance

of

iden

tifi

ed

bu

ildin

gs

18

N

um

be

r o

f fr

eeh

old

an

d

leas

eh

old

bu

ildin

gs

mea

sure

d a

gain

st in

du

stry

stan

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ds

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Ind

icat

or

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Ind

icat

or

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Ind

icat

or

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Ind

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Rep

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ort

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form

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cula

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at t

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13

th F

eb

ruar

y 2

01

5

**Ta

rget

su

bje

cted

to

bu

dge

t al

loca

tio

n

Page 45: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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AL

PER

FOR

MA

NC

E P

LAN

Pag

e 4

5 o

f 15

6

2.3

P

rogr

amm

e 2

: Qu

arte

rly

targ

ets

fo

r 2

01

5/1

6

Tab

le 8

: Pro

gram

me

2 Q

uar

terl

y ta

rget

s

Pe

rfo

rman

ce In

dic

ato

r R

ep

ort

ing

pe

rio

d

An

nu

al T

arge

t 2

01

5/1

6

Qu

arte

rly

Targ

ets

1st

2

nd

3rd

4

th

2.3

.A

USE

R D

EMA

ND

MA

NA

GEM

ENT

1

Nu

mb

er

of

com

ple

ted

UA

MP

S A

nn

ual

ly

42

42

2

Nu

mb

er

of

Serv

ice

Leve

l Agr

eem

ents

dev

elo

pe

d in

lin

e w

ith

new

Ser

vice

Del

iver

y St

and

ard

s (S

DS)

An

nu

ally

5

1

5

1

3

Per

cen

tage

of

use

r d

epar

tme

nts

Fram

ewo

rk A

gre

emen

ts c

on

clu

ded

for

the

use

of

free

ho

ld p

rop

erti

es

Qu

arte

rly

80

-10

0%

8

0-1

00

%

80

-10

0%

8

0-1

00

%

80

-10

0%

2.3

.B

PLA

NN

ING

AN

D P

REC

INC

T D

EVE

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MEN

T SE

RV

ICES

4

Nu

mb

er

of

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cin

ct d

evel

op

men

t

pro

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sals

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fo

r H

ead

Off

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ane

An

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ally

2

2

5

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mb

er

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ct d

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ls p

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ally

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6

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ct d

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r lo

cal/

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l

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ipal

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s

An

nu

ally

2

2

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PM

TE –

AN

NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 4

6 o

f 15

6

Pe

rfo

rman

ce In

dic

ato

r R

ep

ort

ing

pe

rio

d

An

nu

al T

arge

t 2

01

5/1

6

Qu

arte

rly

Targ

ets

1st

2

nd

3rd

4

th

2.3

.C

INV

ESTM

ENT

MA

NA

GEM

ENT

IN

VES

TMEN

T A

NA

LYSI

S

7

Per

cen

tage

incr

ease

in t

he

valu

e o

f

the

imm

ova

ble

ass

et p

ort

folio

An

nu

ally

2

%

2

%

8

Per

cen

tage

of

pre

limin

ary

inve

stm

ent

dec

isio

ns

app

rove

d

wit

hin

3 m

on

ths

fro

m d

ate

of

req

ues

t

Qu

arte

rly

75

%

75

%

75

%

75

%

75

%

9

Per

cen

tage

of

inve

stm

en

t so

luti

on

s

for

con

stru

ctio

n a

pp

rove

d w

ith

in 2

4

mo

nth

s fr

om

dat

e o

f re

qu

est

Qu

arte

rly

75

%

75

%

75

%

75

%

75

%

10

P

erce

nta

ge o

f in

vest

me

nt

solu

tio

ns

for

refu

rbis

hm

ents

ap

pro

ved

wit

hin

6

mo

nth

s fr

om

dat

e o

f re

qu

est

Qu

arte

rly

75

%

75

%

75

%

75

%

75

%

11

P

erce

nta

ge o

f in

vest

me

nt

solu

tio

ns

for

leas

eho

ld a

nd

su

rplu

s fr

eeh

old

app

rove

d w

ith

in 1

mo

nth

fro

m d

ate

of

req

ues

t

Qu

arte

rly

75

%

75

%

75

%

75

%

75

%

12

N

um

be

r o

f in

itia

tive

s fo

r so

cial

an

d

eco

no

mic

dev

elo

pm

ent

app

rove

d

wit

hin

12

mo

nth

s

An

nu

ally

2

2

13

P

erce

nta

ge o

f D

isp

osa

l Cer

tifi

cate

s

of

Ap

pro

val i

ssu

ed w

ith

in 6

Mo

nth

s

fro

m d

ate

of

req

ue

st

Qu

arte

rly

80

%

80

%

80

%

80

%

80

%

Page 47: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

PM

TE –

AN

NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 4

7 o

f 15

6

Pe

rfo

rman

ce In

dic

ato

r R

ep

ort

ing

pe

rio

d

An

nu

al T

arge

t 2

01

5/1

6

Qu

arte

rly

Targ

ets

1st

2

nd

3rd

4

th

14

N

um

be

r o

f va

can

t fr

ee h

old

pro

per

ties

ap

pro

ved

fo

r re

dev

elo

pm

en

t b

y B

BB

EE d

evel

op

ers

An

nu

al

80

- 1

00

80

- 1

00

15

P

erce

nta

ge o

f in

vest

me

nt

dec

isio

ns

app

rove

d t

o s

up

po

rt O

pe

rati

on

Ph

akis

a (m

ari/

aqu

acu

ltu

re p

roje

cts)

wit

hin

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on

ths

fro

m d

ate

of

req

ues

t**

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arte

rly

60

- 8

0%

6

0 -

80

%

60

- 8

0%

6

0 -

80

%

60

- 8

0%

16

P

erce

nta

ge o

f in

vest

me

nt

dec

isio

ns

app

rove

d o

n p

rocl

aim

ed

fis

hin

g

har

bo

urs

infr

astr

uct

ure

wit

hin

9

mo

nth

s fr

om

dat

e o

f re

qu

est

**

Qu

arte

rly

60

- 8

0%

6

0 -

80

%

60

- 8

0%

6

0 -

80

%

60

- 8

0%

P

RO

PER

TY P

ERFO

RM

AN

CE

MA

NA

GEM

ENT

( R

ESEA

RC

H)

17

R

epo

rt o

n t

he

per

form

ance

of

iden

tifi

ed

bu

ildin

gs a

gain

st t

he

mea

n

for

the

year

in t

he

9 li

ste

d

per

form

ance

are

as

Mo

nth

ly

3 r

epo

rts

on

th

e

per

form

ance

of

iden

tifi

ed

bu

ildin

gs

A

n a

pp

rove

d

rep

ort

on

th

e

per

form

ance

of

bu

ildin

gs o

f th

e

1st

Qu

arte

r

An

ap

pro

ved

rep

ort

on

th

e

per

form

ance

of

bu

ildin

gs o

f th

e

2n

d Q

uar

ter

An

ap

pro

ved

rep

ort

on

th

e

per

form

ance

of

bu

ildin

gs o

f th

e

3rd

Qu

arte

r

18

R

epo

rt o

n t

he

per

form

ance

fre

eh

old

and

leas

eho

ld b

uild

ings

mea

sure

d

agai

nst

ind

ust

ry s

tan

dar

ds

Qu

arte

rly

Rep

ort

on

th

e

per

form

ance

An

ap

pro

ved

rep

ort

on

th

e

per

form

ance

of

bu

ildin

gs

An

ap

pro

ved

rep

ort

on

th

e

per

form

ance

of

bu

ildin

gs

Page 48: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

PM

TE –

AN

NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 4

8 o

f 15

6

2.4

R

eco

nci

ling

pe

rfo

rman

ce t

arge

ts w

ith

th

e B

ud

get

and

MTE

F Ex

pen

dit

ure

est

ima

tes

Tab

le 9

: Pro

gram

me

2 P

erfo

rman

ce t

arge

ts

Pro

gram

me

s A

ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

Me

diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Use

r D

em

and

Man

agem

ent

Pla

nn

ing

an

d P

reci

nct

Dev

elo

pm

ent

Serv

ices

Inve

stm

ent

Man

agem

ent

Tota

l -

- -

12

0 6

25

1

07

02

1

11

2 0

07

1

26

08

0

Tab

le 1

0: P

rogr

amm

e 1

Eco

no

mic

cla

ssif

icat

ion

Eco

no

mic

cla

ssif

icat

ion

A

ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

Me

diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

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(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

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rre

nt

pay

me

nts

12

0 6

25

1

07

02

1

11

2 0

07

1

26

08

0

Co

mp

ensa

tio

n o

f em

plo

yee

s

94

29

2

97

08

1

10

1 5

28

1

15

21

4

Sala

rie

s an

d w

ages

81

09

1

83

49

0

87

31

4

99

08

4

Soci

al c

on

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13

20

1

13

59

1

14

21

4

16

13

0

Go

od

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d s

ervi

ces

2

6 3

33

9

94

0

10

47

9

10

86

6

Ad

min

istr

ativ

e fe

es

Page 49: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

PM

TE –

AN

NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 4

9 o

f 15

6

Eco

no

mic

cla

ssif

icat

ion

A

ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

Me

diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Ad

vert

isin

g

1

63

Ass

ets

less

th

an t

he

cap

ital

isat

ion

th

resh

old

Au

dit

co

st: E

xter

nal

Bu

rsar

ies:

Em

plo

yees

Cat

erin

g: D

epar

tmen

tal a

ctiv

itie

s

2

40

Co

nsu

mab

le S

up

plie

s

4

07

Co

mm

un

icat

ion

(G

&S)

1

31

0

Co

mp

ute

r se

rvic

es

Co

nsu

ltan

ts a

nd

pro

fess

ion

al s

ervi

ces:

Bu

sin

ess

an

d

advi

sory

ser

vice

s

Co

nsu

ltan

ts a

nd

pro

fess

ion

al s

ervi

ces:

Infr

astr

uct

ure

an

d p

lan

nin

g

Co

nsu

ltan

ts a

nd

pro

fess

ion

al s

ervi

ces:

Leg

al c

ost

s

Co

ntr

acto

rs

Age

ncy

an

d s

up

po

rt /

ou

tso

urc

ed s

ervi

ces

Ente

rtai

nm

en

t

3

76

Flee

t se

rvic

es (

incl

ud

ing

gove

rnm

ent

mo

tor

tran

spo

rt)

16

4

Inve

nto

ry: F

oo

d a

nd

fo

od

su

pp

lies

Inve

nto

ry: F

uel

, oil

and

gas

Inve

nto

ry: L

earn

er a

nd

tea

che

r su

pp

ort

mat

eria

l

Inve

nto

ry: M

ater

ials

an

d s

up

plie

s

Inve

nto

ry: M

edic

al s

up

plie

s

Inve

nto

ry: O

ther

co

nsu

mab

les

Page 50: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

PM

TE –

AN

NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 5

0 o

f 15

6

Eco

no

mic

cla

ssif

icat

ion

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ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

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diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

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00

) (R

’00

0)

(R’0

00

) (R

’00

0)

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00

) (R

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0)

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00

)

Inve

nto

ry: S

tati

on

ery

and

pri

nti

ng

52

4

Op

erat

ing

leas

es

Pro

per

ty p

aym

ents

Trav

el a

nd

su

bsi

sten

ce

5 1

83

Trai

nin

g an

d d

evel

op

men

t

Oth

er M

ach

iner

y &

Eq

uip

men

t

1

57

3

Op

erat

ing

pay

men

ts

Ren

tal a

nd

Hir

ing

Ven

ues

an

d f

acili

tie

s

Oth

er

2

6 3

33

10

47

9

10

86

6

Inte

rest

an

d r

ent

on

lan

d

Inte

rest

(In

cl. i

nte

rest

on

fin

ance

leas

es)

Tran

sfe

rs a

nd

su

bsi

die

s

Pro

vin

ces

and

mu

nic

ipal

itie

s

Mu

nic

ipal

itie

s

Mu

nic

ipal

age

nci

es

and

fu

nd

s

Ho

use

ho

lds

Soci

al b

enef

its

Oth

er t

ran

sfer

s to

ho

use

ho

lds

Pay

me

nts

fo

r ca

pit

al a

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ts

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hin

ery

and

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t

Tran

spo

rt e

qu

ipm

ent

Page 51: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

PM

TE –

AN

NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 5

1 o

f 15

6

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no

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ssif

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01

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01

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5

20

15

/16

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01

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7

20

17

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qu

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ass

ets

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me

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r fi

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l

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0 6

25

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07

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11

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07

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26

08

0

Page 52: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 5

2 o

f 15

6

3.

PR

OG

RA

MM

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: C

ON

STR

UC

TIO

N P

RO

JEC

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AN

AG

EMEN

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rpo

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f th

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o p

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eff

ecti

ve a

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eff

icie

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del

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f ac

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mo

dat

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ds

for

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r D

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01

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6 –

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17

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15

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Page 53: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

PM

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NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

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3 o

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ion

wid

e b

eau

tifi

ed

14

4

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FOR

MA

NC

E P

LAN

Pag

e 5

4 o

f 15

6

3.2

P

rogr

amm

e 3

: Pe

rfo

rman

ce in

dic

ato

rs a

nd

an

nu

al t

arge

ts f

or

20

15

/16

-2

01

7/1

8

Tab

le 1

2: P

rogr

amm

e 3

Per

form

ance

ind

icat

ors

an

d a

nn

ual

tar

gets

fo

r 2

01

5/1

6 -

20

17

/18

Pe

rfo

rman

ce In

dic

ato

r A

ud

ite

d/

Act

ual

Pe

rfo

rman

ce

Esti

mat

ed

P

erf

orm

ance

2

01

4/1

5

Me

diu

m-T

erm

Tar

gets

20

11

/12

2

01

2/1

3

20

13

/14

2

01

5/1

6

20

16

/17

2

01

7/1

8

3.2

.A

CO

NST

RU

CTI

ON

PR

OJE

CT

PLA

NN

ING

1.

Nu

mb

er

of

wo

rk o

pp

ort

un

itie

s

crea

ted

th

rou

gh c

on

stru

ctio

n

pro

ject

s (E

PW

P )

48

07

7

04

6

53

09

1

48

2

15

00

0

15

00

0

15

00

0

3.2

.B

CO

NST

RU

CTI

ON

PR

OJE

CT

MA

NA

GEM

ENT

2

Nu

mb

er

of

pro

ject

s co

mp

lete

d

wit

hin

agr

eed

co

nst

ruct

ion

p

erio

d

23

7

21

4

17

9

54

2

62

pro

ject

s o

f 1

03

2

7 p

roje

cts

of

41

1

0 p

roje

cts

of

14

3

Nu

mb

er

of

pro

ject

s co

mp

lete

d

wit

hin

ap

pro

ved

bu

dge

t 2

37

2

14

1

79

5

42

7

7 p

roje

cts

of

10

3

21

pro

ject

s o

f 2

6

4 p

roje

cts

of

5

4

Nu

mb

er

of

pro

ject

s in

th

e

curr

ent

WC

S p

roje

ct li

st c

lear

ed

23

7

21

4

17

9

54

2

27

1 p

roje

cts

of

54

2

10

8 p

roje

cts

of

27

1

16

pro

ject

s o

f 1

63

5

Per

cen

tage

of

con

stru

ctio

n

con

trac

ts a

lloca

ted

to

war

ds

BB

BEE

Ind

icat

or

pre

vio

usl

y

no

t m

easu

red

Ind

icat

or

pre

vio

usl

y

no

t m

easu

red

Ind

icat

or

pre

vio

usl

y n

ot

mea

sure

d

Ind

icat

or

pre

vio

usl

y n

ot

mea

sure

d

35

%

40

%

45

%

3.2

.C

SP

ECIA

L P

RO

JEC

TS

6

Nu

mb

er

of

sch

oo

ls c

om

ple

ted

wit

hin

pla

nn

ed c

on

stru

ctio

n

per

iod

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

77

4

14

4

Page 55: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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MA

NC

E P

LAN

Pag

e 5

5 o

f 15

6

Pe

rfo

rman

ce In

dic

ato

r A

ud

ite

d/

Act

ual

Pe

rfo

rman

ce

Esti

mat

ed

P

erf

orm

ance

2

01

4/1

5

Me

diu

m-T

erm

Tar

gets

20

11

/12

2

01

2/1

3

20

13

/14

2

01

5/1

6

20

16

/17

2

01

7/1

8

7

Nu

mb

er

of

Wo

rk O

pp

ort

un

itie

s

Cre

ated

*

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

38

70

7

20

* 1

03

pro

ject

s re

po

rted

ab

ove

are

pro

ject

s in

co

nst

ruct

ion

wit

h a

def

init

ive

tim

efra

me

and

bu

dge

t.

** 6

48

bac

klo

g p

roje

cts

less

10

3 c

on

stru

ctio

n p

roje

cts

Page 56: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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MA

NC

E P

LAN

Pag

e 5

6 o

f 15

6

3.3

P

rogr

amm

e 3

: Qu

arte

rly

targ

ets

fo

r 2

01

5/1

6

Tab

le 1

3: P

rogr

amm

e 3

Qu

arte

rly

targ

ets

for

201

5/16

Pe

rfo

rman

ce In

dic

ato

r R

ep

ort

ing

pe

rio

d

An

nu

al T

arge

t 2

01

5/1

6

Qu

arte

rly

Targ

ets

1st

2

n

3rd

4

th

3.3

.A

CO

NST

RU

CTI

ON

PR

OJE

CT

PLA

NN

ING

1

Nu

mb

er

of

wo

rk o

pp

ort

un

itie

s c

reat

ed

thro

ugh

co

nst

ruct

ion

pro

ject

s (E

PW

an

d

oth

er)

Qu

arte

rly

15

00

0

20

00

4

00

0

60

00

3

00

0

3.3

.B

CO

NST

RU

CTI

ON

PR

OJE

CT

MA

NA

GEM

ENT

2

Nu

mb

er

of

pro

ject

s co

mp

lete

d w

ith

in

agre

ed c

on

stru

ctio

n p

erio

d

Qu

arte

rly

62

1

6

16

1

4

16

3

Nu

mb

er

of

pro

ject

s co

mp

lete

d w

ith

in

app

rove

d b

ud

get

Qu

arte

rly

77

1

8

20

2

0

19

4

Nu

mb

er

of

pro

ject

s in

th

e cu

rren

t W

CS

pro

ject

list

cle

ared

Qu

arte

rly

27

1

54

8

1

10

8

28

5

Per

cen

tage

of

con

stru

ctio

n c

on

trac

ts

allo

cate

d t

ow

ard

s B

BB

EE

Qu

arte

rly

35

% (

23

of

65

)

con

stru

ctio

n c

on

trac

ts

allo

cate

d t

ow

ard

s

BB

BEE

7,5

% (

5 o

f 6

5)

14

% (

9 o

f 6

5)

10

.5%

(7

of

65)

3

% (

2 o

f 6

5)

3.3

.C

SPEC

IAL

PR

OJE

CTS

6

Nu

mb

er

of

sch

oo

ls c

om

ple

ted

wit

hin

pla

nn

ed c

on

stru

ctio

n p

eri

od

Qu

arte

rly

77

4

0

27

0

29

9

20

5

Page 57: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 5

7 o

f 15

6

Pe

rfo

rman

ce In

dic

ato

r R

ep

ort

ing

pe

rio

d

An

nu

al T

arge

t 2

01

5/1

6

Qu

arte

rly

Targ

ets

1st

2

n

3rd

4

th

7

Nu

mb

er

of

Wo

rk O

pp

ort

un

itie

s C

reat

ed*

Q

uar

terl

y 3

87

0

0

13

50

1

49

5

10

25

Page 58: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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FOR

MA

NC

E P

LAN

Pag

e 5

8 o

f 15

6

3.4

R

eco

nci

ling

pe

rfo

rman

ce t

arge

ts w

ith

th

e B

ud

get

and

MTE

F Ex

pen

dit

ure

est

ima

tes

Tab

le 1

4: P

rogr

amm

e 3

Per

form

ance

tar

gets

Pro

gram

me

s A

ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

Me

diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Pre

-Co

nst

ruct

ion

Pro

ject

Pla

nn

ing

Co

nst

ruct

ion

Pro

ject

Man

age

men

t

Tota

l 3

01

8 4

43

2

37

1 2

55

5

5 0

12

5

27

83

1

46

5 9

62

4

85

69

3

52

3 8

64

Tab

le 1

5: P

rogr

amm

e 3

Eco

no

mic

cla

ssif

icat

ion

Eco

no

mic

cla

ssif

icat

ion

A

ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

Me

diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Cu

rre

nt

pay

me

nts

3

01

8 4

43

2

37

1 2

55

5

5 0

12

5

27

83

1

46

5 9

62

4

85

69

3

52

3 8

64

Co

mp

ensa

tio

n o

f em

plo

yee

s

36

9 9

35

3

82

87

8

39

9 2

28

4

33

25

9

Sala

rie

s an

d w

ages

31

8 1

44

3

29

27

5

34

3 3

36

3

72

60

3

Soci

al c

on

trib

uti

on

s

51

79

1

53

60

3

55

89

2

60

65

6

Go

od

s an

d s

ervi

ces

3 0

17

95

7

2 4

04

42

6

1

22

31

3

46

17

0

48

42

9

51

39

2

Ad

min

istr

ativ

e fe

es

Ad

vert

isin

g

9

23

Ass

ets

less

th

an t

he

cap

ital

isat

ion

th

resh

old

Page 59: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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PER

FOR

MA

NC

E P

LAN

Pag

e 5

9 o

f 15

6

Eco

no

mic

cla

ssif

icat

ion

A

ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

Me

diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Au

dit

co

st: E

xter

nal

Bu

rsar

ies:

Em

plo

yee

s

Cat

erin

g: D

epar

tmen

tal a

ctiv

itie

s

1

85

Co

mm

un

icat

ion

(G

&S)

3

23

2

Co

mp

ute

r se

rvic

es

1 8

47

Co

nsu

mab

le S

up

plie

s

1

38

5

Co

nsu

ltan

ts a

nd

pro

fess

ion

al s

ervi

ces:

Bu

sin

ess

an

d

advi

sory

ser

vice

s

Co

nsu

ltan

ts a

nd

pro

fess

ion

al s

ervi

ces:

Infr

astr

uct

ure

an

d

pla

nn

ing

Co

nsu

ltan

ts a

nd

pro

fess

ion

al s

ervi

ces:

Leg

al c

ost

s

Co

ntr

acto

rs

3 0

17

95

7

2 4

04

42

6

Age

ncy

an

d s

up

po

rt /

ou

tso

urc

ed s

ervi

ces

Ente

rtai

nm

ent

57

7

Flee

t se

rvic

es (

incl

ud

ing

gove

rnm

ent

mo

tor

tran

spo

rt)

46

2

Inve

nto

ry: F

oo

d a

nd

fo

od

su

pp

lies

Inve

nto

ry: F

uel

, oil

and

gas

Inve

nto

ry: L

earn

er a

nd

tea

che

r su

pp

ort

mat

eria

l

Inve

nto

ry: M

ater

ials

an

d s

up

plie

s

Inve

nto

ry: M

edic

al s

up

plie

s

Inve

nto

ry: O

ther

co

nsu

mab

les

Inve

nto

ry: S

tati

on

ery

and

pri

nti

ng

1 8

47

Op

erat

ing

leas

es

Page 60: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 6

0 o

f 15

6

Eco

no

mic

cla

ssif

icat

ion

A

ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

Me

diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Pro

per

ty p

aym

ents

Trav

el a

nd

su

bsi

sten

ce

30

17

2

Trai

nin

g an

d d

evel

op

men

t

Oth

er M

ach

iner

y &

Eq

uip

men

t

5

54

0

Op

erat

ing

pay

men

ts

Ren

tal a

nd

Hir

ing

Ven

ues

an

d f

acili

tie

s

Oth

er

1

22

31

3

4

8 4

29

5

1 3

92

Loss

es f

rom

4

86

(3

3 1

71

) 5

5 0

12

3

5 5

83

3

6 9

14

3

8 0

36

3

9 2

13

Ad

just

men

ts t

o f

air

valu

e o

f fi

nan

cial

ass

ets

(4

8 1

06

) 2

9 9

56

1

5 5

83

1

6 9

14

1

8 0

36

1

9 2

13

Oth

er

1

4 9

35

2

5 0

56

2

0 0

00

2

0 0

00

2

0 0

00

2

0 0

00

Inte

rest

an

d r

ent

on

lan

d

Inte

rest

(In

cl. i

nte

rest

on

fin

ance

leas

es)

Tran

sfe

rs a

nd

su

bsi

die

s

Pro

vin

ces

and

mu

nic

ipal

itie

s

Mu

nic

ipal

itie

s

Mu

nic

ipal

age

nci

es

and

fu

nd

s

Ho

use

ho

lds

Soci

al b

enef

its

Oth

er t

ran

sfer

s to

ho

use

ho

lds

Pay

me

nts

fo

r ca

pit

al a

sse

ts

Mac

hin

ery

and

eq

uip

men

t

Page 61: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 6

1 o

f 15

6

Eco

no

mic

cla

ssif

icat

ion

A

ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

Me

diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Tran

spo

rt e

qu

ipm

ent

Oth

er m

ach

iner

y an

d e

qu

ipm

ent

Soft

war

e an

d o

ther

inta

ngi

ble

ass

ets

Pay

me

nts

fo

r fi

nan

cial

ass

ets

Tota

l 3

01

8 4

43

2

37

1 2

55

5

5 0

12

5

27

83

1

46

5 9

62

4

85

69

3

52

3 8

64

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PER

FOR

MA

NC

E P

LAN

Pag

e 6

2 o

f 15

6

4.

PR

OG

RA

MM

E 4

: R

EAL

ESTA

TE M

AN

AG

EMEN

T

Pu

rpo

se o

f th

e p

rogr

amm

e: T

o p

rovi

de

and

man

age

Rea

l Est

ate

Po

rtfo

lio in

su

pp

ort

of

Go

vern

men

t so

cial

, eco

no

mic

, fu

nct

ion

al a

nd

po

litic

al o

bje

ctiv

es.

4.1

P

rogr

amm

e 4

: Str

ate

gic

ob

ject

ive

an

nu

al t

arge

ts f

or

20

15

/16

– 2

01

7/1

8

Tab

le 1

6: P

rogr

amm

e 4

Str

ate

gic

ob

ject

ive

ann

ual

tar

gets

fo

r 2

01

5/1

6 –

20

17

/18

Stra

tegi

c O

bje

ctiv

e

Stra

tegi

c P

lan

Ta

rge

t (5

ye

ar

targ

et)

Au

dit

ed

/ A

ctu

al P

erf

orm

ance

Es

tim

ate

d

Pe

rfo

rman

ce

20

14

/15

Me

diu

m T

erm

Tar

gets

20

11

/12

2

01

2/1

3

20

13

/14

2

01

5/1

6

20

16

/17

2

01

7/1

8

4.1

.A

MA

NA

GEM

ENT

OF

FREE

HO

LD P

RO

PER

TY &

LA

ND

AD

MIN

ISTR

AT

ION

AN

D M

AN

AG

EMEN

T

1

To o

pti

mal

ly

uti

lize

fre

eho

ld

pro

per

ty f

or

Use

r D

epar

tme

nts

an

d G

ove

rnm

ent

Stra

tegi

c p

rio

riti

es

Occ

up

ancy

rat

e in

crea

sed

by

50

%

fo

r p

arti

ally

o

ccu

pie

d

pro

per

ty

N

o B

asel

ine

5

%

10

%

15

%

21

42

lan

d

par

cels

sec

ure

d

to le

t o

ut

for

eco

no

mic

d

evel

op

me

nt

init

iati

ves

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

10

0

20

0

30

0

4.1

.B

SU

RP

LUS

FREE

HO

LD (

REV

ENU

E) M

AN

AG

EMEN

T &

LEA

SEH

OLD

MA

NA

GEM

ENT

2.

To le

t o

ut

surp

lus

free

ho

ld

pro

per

ty f

or

reve

nu

e

30

00

su

rplu

s fr

eeh

old

p

rop

erti

es le

t

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

60

0

60

0

60

0

Page 63: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 6

3 o

f 15

6

Stra

tegi

c O

bje

ctiv

e

Stra

tegi

c P

lan

Ta

rge

t (5

ye

ar

targ

et)

Au

dit

ed

/ A

ctu

al P

erf

orm

ance

Es

tim

ate

d

Pe

rfo

rman

ce

20

14

/15

Me

diu

m T

erm

Tar

gets

20

11

/12

2

01

2/1

3

20

13

/14

2

01

5/1

6

20

16

/17

2

01

7/1

8

ou

t

3.

To m

anag

e an

d

pro

cure

le

ase

ho

ld

pro

per

ty f

or

use

r d

epar

tmen

t n

eed

s

R3

00

mill

ion

sa

ved

by

revi

sed

ren

t (c

arry

th

rou

gh

cost

)

Es

tim

ated

R 3

3

mill

ion

R

60

mill

ion

R

60

mill

ion

R

60

mill

ion

Page 64: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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PER

FOR

MA

NC

E P

LAN

Pag

e 6

4 o

f 15

6

4.2

P

rogr

amm

e 4

: Pe

rfo

rman

ce in

dic

ato

rs a

nd

an

nu

al t

arge

ts f

or

20

15

/16

-2

01

7/1

8

Tab

le 1

7: P

rogr

amm

e 4

Per

form

ance

ind

icat

ors

an

d a

nn

ual

tar

gets

fo

r 2

01

5/1

6 -

20

17

/18

Pe

rfo

rman

ce in

dic

ato

r

Au

dit

ed

/ A

ctu

al P

erf

orm

ance

Es

tim

ate

d

Pe

rfo

rman

ce

20

14

/15

Me

diu

m-T

erm

Tar

gets

20

11

/12

2

01

2/1

3

20

13

/14

2

01

5/1

6

20

16

/17

2

01

7/1

8

4.2

.A

MA

NA

GEM

ENT

OF

FREE

HO

LD P

RO

PER

TY &

LA

ND

AD

MIN

ISTR

AT

ION

AN

D M

AN

AG

EMEN

T

1

Per

cen

tage

occ

up

ancy

rat

e

incr

ease

d f

or

par

tial

ly o

ccu

pie

d

pro

per

ty

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

5%

1

0%

1

5%

2

Nu

mb

er

of

vaca

nt

lan

d (

Lan

d P

arce

ls)

let

ou

t to

war

ds

eco

no

mic

dev

elo

pm

en

t

init

iati

ves

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

10

0

20

0

30

0

4.2

.B

SUR

PLU

S FR

EEH

OLD

(R

EVEN

UE)

MA

NA

GEM

ENT

& L

EASE

HO

LD M

AN

AG

EMEN

T

3

Nu

mb

er

of

surp

lus

free

ho

ld o

ffic

e ty

pe

pro

per

ties

let

ou

t fo

r

reve

nu

e ge

ner

atio

n

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

10

0

10

0

10

0

4

Nu

mb

er

of

surp

lus

free

ho

ld r

esid

enti

al

pro

per

ties

let

ou

t fo

r

reve

nu

e ge

ner

atio

n

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

50

0

50

0

50

0

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NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 6

5 o

f 15

6

Pe

rfo

rman

ce in

dic

ato

r

Au

dit

ed

/ A

ctu

al P

erf

orm

ance

Es

tim

ate

d

Pe

rfo

rman

ce

20

14

/15

Me

diu

m-T

erm

Tar

gets

20

11

/12

2

01

2/1

3

20

13

/14

2

01

5/1

6

20

16

/17

2

01

7/1

8

5

Nu

mb

er

of

leas

e

agre

eme

nts

revi

ewed

acc

ord

ing

to t

he

ren

tal r

ate

per

squ

are

met

re a

nd

esca

lati

on

s

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

50

0

10

00

1

50

0

6

Per

cen

tage

of

leas

es

ren

ewe

d b

efo

re

exp

iry

dat

e

2

5%

7

5%

8

0%

9

0%

7

Per

cen

tage

of

leas

ed

acco

mm

od

atio

n

(lea

se in

) p

rovi

ded

wit

hin

agr

eed

tim

e

per

iod

4

0%

5

0%

5

5%

6

0%

8

Per

cen

tage

of

surp

lus

free

ho

ld

pro

per

ty a

lloca

ted

tow

ard

s B

BB

EE

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

10

% o

f 3

00

0 1

2%

of

30

00

15

% o

f 3

00

0

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MA

NC

E P

LAN

Pag

e 6

6 o

f 15

6

4.3

P

rogr

amm

e 4

: Qu

arte

rly

targ

ets

fo

r 2

01

5/1

6

Tab

le 1

8: P

rogr

amm

e 4

Qu

arte

rly

targ

ets

for

201

5/16

Pe

rfo

rman

ce in

dic

ato

r

(Lan

d M

anag

em

en

t &

A

dm

inis

trat

ion

)

Re

po

rtin

g p

eri

od

A

nn

ual

Tar

get

20

15

/16

Q

uar

terl

y Ta

rge

ts

1st

2

nd

3rd

4

th

4.3

.A

MA

NA

GEM

ENT

OF

FREE

HO

LD P

RO

PER

TY &

LA

ND

AD

MIN

ISTR

AT

ION

AN

D M

AN

AG

EMEN

T

1

Per

cen

tage

occ

up

ancy

rate

incr

ease

d f

or

par

tial

ly o

ccu

pie

d

pro

per

ty

An

nu

ally

5

%

5

%

2

Nu

mb

er

of

vaca

nt

lan

d

(Lan

d P

arce

ls)

secu

red

to

let

ou

t to

war

ds

eco

no

mic

dev

elo

pm

en

t in

itia

tive

s

Qu

arte

rly

10

0

2

5

25

5

0

4.3

.B

SU

RP

LUS

FREE

HO

LD (

REV

ENU

E) M

AN

AG

EMEN

T &

LEA

SEH

OLD

MA

NA

GEM

ENT

3

Nu

mb

er

of

su

rplu

s

free

ho

ld o

ffic

e ty

pe

pro

per

ties

let

for

reve

nu

e ge

ner

atio

n

Qu

arte

rly

10

0 s

urp

lus

free

ho

ld

off

ice

typ

e p

rop

erti

es le

t

ou

t

2

5

25

5

0

4

Nu

mb

er

of

surp

lus

free

ho

ld r

esid

enti

al

pro

per

ties

let

ou

t fo

r

reve

nu

e ge

ner

atio

n

Qu

arte

rly

50

0

1

66

1

67

1

67

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NU

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PER

FOR

MA

NC

E P

LAN

Pag

e 6

7 o

f 15

6

Pe

rfo

rman

ce in

dic

ato

r

(Lan

d M

anag

em

en

t &

A

dm

inis

trat

ion

)

Re

po

rtin

g p

eri

od

A

nn

ual

Tar

get

20

15

/16

Q

uar

terl

y Ta

rge

ts

1st

2

nd

3rd

4

th

5

Nu

mb

er

of

leas

e

agre

eme

nts

rev

iew

ed

acco

rdin

g to

th

e re

nta

l

rate

per

sq

uar

e m

etre

and

esc

alat

ion

s

Qu

arte

rly

50

0

10

0

22

5

32

5

50

0

6

Per

cen

tage

of

leas

es

ren

ewe

d b

efo

re e

xpir

y

dat

e

Qu

arte

rly

75

%

25

%

45

%

60

%

75

%

7

Per

cen

tage

of

leas

ed

acco

mm

od

atio

n (

leas

e

in)

pro

vid

ed

wit

hin

agre

ed t

ime

fram

e

Qu

arte

rly

50

%

42

%

45

%

48

%

50

%

8

Per

cen

tage

of

surp

lus

free

ho

ld p

rop

erty

allo

cate

d t

ow

ard

s B

BB

EE

Qu

arte

rly

10

% o

f 3

00

0 (

30

0)

25

% o

f 3

00

(7

5)

25

% o

f 3

00

(7

5)

25

% o

f 3

00

(7

5)

25

% o

f 3

00

(7

5)

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MA

NC

E P

LAN

Pag

e 6

8 o

f 15

6

4.4

R

eco

nci

ling

pe

rfo

rman

ce t

arge

ts w

ith

th

e B

ud

get

and

MTE

F Ex

pen

dit

ure

est

ima

tes

Tab

le 1

9: P

rogr

amm

e 4

Per

form

ance

tar

gets

Pro

gram

me

s A

ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

Me

diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Man

agem

ent

of

Fre

eho

ld P

rop

erty

fo

r St

ate

Dep

artm

ents

Man

agem

ent

of

leas

ed –

in p

rop

erti

es f

or

Stat

e D

epar

tmen

ts

Leas

ed O

ut

free

ho

ld P

rop

erti

es f

or

reve

nu

e

Lan

d M

anag

emen

t &

Ad

min

istr

atio

n

Tota

l 4

01

4 8

11

4

12

8 2

94

4

82

4 6

94

5

35

9 7

24

5

72

0 3

52

6

15

2 4

26

6

63

3 0

46

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NC

E P

LAN

Pag

e 6

9 o

f 15

6

Tab

le 2

0: P

rogr

amm

e 4

Eco

no

mic

cla

ssif

icat

ion

Eco

no

mic

cla

ssif

icat

ion

A

ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

Me

diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Cu

rre

nt

pay

me

nts

3

31

8 5

34

3

63

3 9

70

4

14

2 2

57

4

39

9 5

62

4

66

4 1

74

4

99

0 6

30

5

35

5 0

70

Co

mp

ensa

tio

n o

f em

plo

yee

s

18

1 7

12

1

86

12

9

19

6 5

55

2

07

95

8

Sala

rie

s an

d w

ages

15

6 2

72

1

60

07

1

16

9 0

37

1

78

84

4

Soci

al c

on

trib

uti

on

s

25

44

0

26

05

8

27

51

8

29

11

4

Go

od

s an

d s

ervi

ces

3 3

04

21

9

3 3

31

00

7

3 5

08

03

9

3 8

80

82

0

4 1

12

30

4

4 4

03

86

5

4 7

31

21

8

Ad

min

istr

ativ

e fe

es

Ad

vert

isin

g

8

15

Ass

ets

less

th

an t

he

cap

ital

isat

ion

th

resh

old

Au

dit

co

st: E

xter

nal

Bu

rsar

ies:

Em

plo

yees

Cat

erin

g: D

epar

tmen

tal a

ctiv

itie

s

1

94

Co

mm

un

icat

ion

(G

&S)

1

06

7

Co

nsu

mab

le S

up

plie

s

5

28

Co

mp

ute

r se

rvic

es

1 5

26

Co

nsu

ltan

ts a

nd

pro

fess

ion

al s

ervi

ces:

Bu

sin

ess

an

d

advi

sory

ser

vice

s

Co

nsu

ltan

ts a

nd

pro

fess

ion

al s

ervi

ces:

In

fras

tru

ctu

re a

nd

pla

nn

ing

Co

nsu

ltan

ts a

nd

pro

fess

ion

al s

ervi

ces:

Leg

al c

ost

s

Co

ntr

acto

rs

Age

ncy

an

d s

up

po

rt /

ou

tso

urc

ed s

ervi

ces

Ente

rtai

nm

ent

20

7

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NC

E P

LAN

Pag

e 7

0 o

f 15

6

Eco

no

mic

cla

ssif

icat

ion

A

ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

Me

diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Flee

t se

rvic

es (

incl

ud

ing

gove

rnm

ent

mo

tor

tran

spo

rt)

11

9

Inve

nto

ry: F

oo

d a

nd

fo

od

su

pp

lies

Inve

nto

ry: F

uel

, oil

and

gas

Inve

nto

ry: L

earn

er a

nd

tea

che

r su

pp

ort

mat

eria

l

Inve

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nto

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ther

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tal a

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Page 71: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 7

1 o

f 15

6

Eco

no

mic

cla

ssif

icat

ion

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ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

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diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

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01

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15

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(R’0

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’00

0)

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96

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96

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vin

ces

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nic

ipal

itie

s

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nic

ipal

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s 6

96

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nic

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fu

nd

s

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use

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lds

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ran

sfer

s to

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use

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Pay

me

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FOR

MA

NC

E P

LAN

Pag

e 7

2 o

f 15

6

5.

PR

OG

RA

MM

E 5

: R

EAL

ESTA

TE IN

FOR

MA

TIO

N &

REG

ISTR

Y

Pu

rpo

se o

f th

e p

rogr

amm

e: T

o d

evel

op

an

d m

anag

e a

com

ple

te,

accu

rate

an

d c

om

plia

nt

Imm

ova

ble

Ass

et R

egis

ter

to m

eet

serv

ice

del

iver

y o

bje

ctiv

es f

or

the

Stat

e, D

epar

tmen

t an

d P

rop

erty

Man

agem

ent

Trad

ing

Enti

ty b

usi

nes

s re

qu

irem

ents

.

5.1

P

rogr

amm

e 5

: Str

ate

gic

ob

ject

ive

an

nu

al t

arge

ts f

or

20

15

/16

– 2

01

7/1

8

Tab

le 2

1: P

rogr

amm

e 5

Str

ate

gic

ob

ject

ive

ann

ual

tar

gets

fo

r 2

01

5/1

6 –

20

17

/18

Stra

tegi

c O

bje

ctiv

e

Stra

tegi

c P

lan

Ta

rge

t (5

ye

ar

targ

et)

Au

dit

ed

/ A

ctu

al P

erf

orm

ance

Es

tim

ate

d

Pe

rfo

rman

ce

20

14

/15

Me

diu

m T

erm

Tar

gets

20

11

/12

2

01

2/1

3

20

13

/14

2

01

5/1

6

20

16

/17

2

01

7/1

8

5.1

.A

ASS

ET R

EGIS

TRY

SER

VIC

ES &

CO

NV

EYA

NC

ING

1

To

co

mp

ile a

nd

mai

nta

in a

Rea

l

Esta

te A

sset

Reg

iste

r u

nd

er

the

cust

od

ian

ship

of

Pu

blic

Wo

rks

Co

mp

lete

Rea

l

Esta

te A

sset

Reg

iste

r

No

t ap

plic

able

**

No

t

app

licab

le**

95

% o

f

iden

tifi

ed

Rea

l

Esta

te A

sset

s

veri

fied

98

% id

enti

fied

Rea

l Est

ate

Ass

ets

veri

fied

10

0%

id

enti

fied

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l Est

ate

Ass

ets

veri

fied

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l Est

ate

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et

Reg

iste

r

mai

nta

ine

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l Est

ate

Ass

et

Reg

iste

r m

ain

tain

ed

2

Cre

ate

a si

ngl

e

rep

osi

tory

fo

r al

l

sph

ere

s o

f

Go

vern

men

t*

6 P

rovi

nci

al a

nd

3 M

etro

po

litan

Rea

l Est

ate

Ass

et

Reg

iste

rs

inco

rpo

rate

d in

to

the

sin

gle

rep

osi

tory

***

New

Ind

icat

or

New

Ind

icat

or

New

Ind

icat

or

New

ind

icat

or

1 P

rovi

nci

al R

eal

Esta

te A

sset

Reg

iste

r

inco

rpo

rate

d in

to

the

sin

gle

rep

osi

tory

1 P

rovi

nci

al R

eal

Esta

te A

sset

Reg

iste

r

inco

rpo

rate

d in

to

the

sin

gle

rep

osi

tory

1 P

rovi

nci

al a

nd

1

Met

rop

olit

an R

eal

Esta

te A

sset

Reg

iste

rs

inco

rpo

rate

d in

to

the

sin

gle

rep

osi

tory

Page 73: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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NC

E P

LAN

Pag

e 7

3 o

f 15

6

Stra

tegi

c O

bje

ctiv

e

Stra

tegi

c P

lan

Ta

rge

t (5

ye

ar

targ

et)

Au

dit

ed

/ A

ctu

al P

erf

orm

ance

Es

tim

ate

d

Pe

rfo

rman

ce

20

14

/15

Me

diu

m T

erm

Tar

gets

20

11

/12

2

01

2/1

3

20

13

/14

2

01

5/1

6

20

16

/17

2

01

7/1

8

A

ud

it o

f al

l sta

te

coas

tal r

eser

ves

un

der

th

e

cust

od

ian

ship

of

Pu

blic

Wo

rks

New

Ind

icat

or

New

Ind

icat

or

New

Ind

icat

or

New

Ind

icat

or

Sta

te c

oas

tal

rese

rve

s (

GIS

)

map

ped

30

% o

f st

ate

coas

tal r

eser

ves

surv

eye

d

35

% o

f st

ate

coas

tal

rese

rve

s su

rvey

ed

30

% o

f st

ate

coas

tal

rese

rve

s re

gist

ered

*Th

e Im

mo

vab

le A

sset

Reg

iste

r is

no

t a

sta

tic

do

cum

ent,

mu

st b

e co

nti

nu

ou

sly

reco

nci

led

an

d u

pd

ate

d. T

he

nu

mb

ers

are

th

us

sub

ject

to

ch

an

ge

du

e to

on

-go

ing

rec

on

cilia

tio

ns

an

d

inve

stig

ati

on

s b

etw

een

Na

tio

na

l an

d P

rovi

nci

al c

ust

od

ian

s **

Each

cu

sto

dia

n o

f R

eal E

sta

te A

sset

s in

th

e 3

sp

her

es o

f g

ove

rnm

ent

rem

ain

s re

spo

nsi

ble

fo

r th

e in

teg

rity

of

Rea

l Est

ate

Ass

et R

egis

ter

(REA

L ES

TATE

ASS

ET R

EGIS

TRY)

da

ta u

nd

er it

s co

ntr

ol

** T

he

ph

ysic

al v

erif

ica

tio

n e

xerc

ise

com

men

ced

in t

he

20

13

/14

fin

an

cia

l yea

r **

* 6

Pro

vin

ces

(Lim

po

po

, No

rth

Wes

t, F

ree

Sta

te, M

pu

ma

lan

ga

, Kw

a-Z

ulu

Na

tal;

No

rth

ern

Ca

pe)

& 3

Met

ros

(Tsh

wa

ne,

Eku

rhu

len

i; So

l Pla

atj

ie)

Page 74: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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PER

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MA

NC

E P

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Pag

e 7

4 o

f 15

6

5.2

P

rogr

amm

e 5

: Pe

rfo

rman

ce in

dic

ato

rs a

nd

an

nu

al t

arge

ts f

or

20

15

/16

-2

01

7/1

8

Tab

le 2

2: P

rogr

amm

e 5

Per

form

ance

ind

icat

ors

an

d a

nn

ual

tar

gets

fo

r 2

01

5/1

6 -

20

17

/18

Pe

rfo

rman

ce In

dic

ato

r A

ud

ite

d/

Act

ual

Pe

rfo

rman

ce

Esti

mat

ed

P

erf

orm

ance

2

01

4/1

5

Me

diu

m-T

erm

Tar

gets

20

11

/12

2

01

2/1

3

20

13

/14

2

01

5/1

6

20

16

/17

2

01

7/1

8

5.2

.A

ASS

ET R

EGIS

TRY

SER

VIC

ES &

CO

NV

EYA

NC

ING

1

Per

cen

tage

of

iden

tifi

ed

Rea

l Est

ate

Ass

ets

veri

fied

.*

95

% o

f id

enti

fie

d

Rea

l Est

ate

Ass

ets

veri

fied

98

% id

enti

fied

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l

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te A

sset

s ve

rifi

ed

10

0%

iden

tifi

ed

Rea

l Est

ate

Ass

ets

veri

fied

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l Est

ate

Ass

et

Reg

iste

r

mai

nta

ine

d

Rea

l Est

ate

Ass

et

Reg

iste

r

mai

nta

ine

d

2

Per

cen

tage

of

Rea

l

Esta

te A

sset

s (a

nn

ual

ly

iden

tifi

ed

aft

er

Dec

emb

er)

veri

fied

*

New

Ind

icat

or

N

ew In

dic

ato

r N

ew In

dic

ato

r N

ew In

dic

ato

r 1

00

% o

f R

eal E

stat

e

Ass

ets

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nu

ally

iden

tifi

ed

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10

0%

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l

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te A

sset

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ann

ual

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10

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l

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te A

sset

s

ann

ual

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3

Nu

mb

er

of

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cial

Rea

l Est

ate

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et

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iste

r in

corp

ora

ted

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th

e si

ngl

e

rep

osi

tory

*

New

Ind

icat

or

New

Ind

icat

or

New

Ind

icat

or

New

Ind

icat

or

1

Pro

vin

cial

Rea

l

Esta

te A

sset

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iste

r

inco

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gle

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osi

tory

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rovi

nci

al R

eal

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te A

sset

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iste

r

inco

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rate

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to

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sin

gle

rep

osi

tory

1 P

rovi

nci

al R

eal

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te A

sset

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iste

r

inco

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rate

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to

the

sin

gle

rep

osi

tory

4

Nu

mb

er

of

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rop

olit

an

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nic

ipal

itie

s R

eal E

stat

e

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iste

r in

corp

ora

ted

into

th

e si

ngl

e re

po

sito

ry

New

Ind

icat

or

New

Ind

icat

or

New

Ind

icat

or

New

ind

icat

or

1 M

etro

po

litan

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nic

ipal

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l Est

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sin

gle

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osi

tory

Page 75: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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NU

AL

PER

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MA

NC

E P

LAN

Pag

e 7

5 o

f 15

6

Pe

rfo

rman

ce In

dic

ato

r A

ud

ite

d/

Act

ual

Pe

rfo

rman

ce

Esti

mat

ed

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erf

orm

ance

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01

4/1

5

Me

diu

m-T

erm

Tar

gets

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11

/12

2

01

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3

20

13

/14

2

01

5/1

6

20

16

/17

2

01

7/1

8

5

Per

cen

tage

of

Co

nve

yan

cin

g w

ith

in 1

80

day

s

New

Ind

icat

or

New

Ind

icat

or

New

Ind

icat

or

New

ind

icat

or

80

%

85

%

90

%

6

Au

dit

of

all s

tate

co

asta

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rese

rve

s u

nd

er t

he

cust

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ind

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Page 76: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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PER

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MA

NC

E P

LAN

Pag

e 7

6 o

f 15

6

5.3

P

rogr

amm

e 5

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arte

rly

targ

ets

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r 2

01

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Tab

le 2

3: P

rogr

amm

e 5

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r R

ep

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nu

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arge

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arte

rly

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ets

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nd

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th

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ASS

ET R

EGIS

TRY

SER

VIC

ES &

CO

NV

EYA

NC

ING

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eal E

stat

e

Ass

ets

ver

ifie

d

3

Nu

mb

er

of

Pro

vin

cial

Rea

l Est

ate

Ass

et

Reg

iste

r in

corp

ora

ted

into

th

e

sin

gle

rep

osi

tory

Qu

arte

rly

1 P

rovi

nci

al R

eal E

stat

e

Ass

et

Reg

iste

r

inco

rpo

rate

d in

to t

he

sin

gle

rep

osi

tory

Ap

pro

ved

Dat

a

Mig

rati

on

pla

n

Co

mp

lete

bi –

ann

ual

reco

nci

liati

on

of

Pro

vin

cial

dat

a

agai

nst

PM

TE

Co

mp

lete

bi-

ann

ual

reco

nci

liati

on

of

Pro

vin

cial

dat

a

agai

nst

Dee

ds

reco

rds

1 P

rovi

nci

al R

eal

Esta

te A

sset

Reg

iste

r

inco

rpo

rate

d in

to

the

sin

gle

rep

osi

tory

4

Per

cen

tage

of

Co

nve

yan

cin

g w

ith

in

18

0 d

ays

Qu

arte

rly

60

%

60

%

60

%

60

%

60

%

5

Per

cen

tage

of

coas

tal r

eser

ve

(GIS

)un

der

th

e cu

sto

dia

nsh

ip o

f

Pu

blic

Wo

rks

map

pe

d

An

nu

ally

1

00

% o

f co

asta

l res

erve

un

der

th

e

cust

od

ian

ship

of

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blic

Wo

rks

map

ped

25

%

25

%

25

%

25

%

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MA

NC

E P

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Pag

e 7

7 o

f 15

6

5.4

R

eco

nci

ling

pe

rfo

rman

ce t

arge

ts w

ith

th

e B

ud

get

and

MTE

F Ex

pen

dit

ure

est

ima

tes

Tab

le 2

4: P

rogr

amm

e 5

Per

form

ance

tar

gets

Pro

gram

me

s A

ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

Me

diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Ass

et R

egi

ster

Man

age

men

t

Co

nve

yan

cin

g an

d V

est

ing

Tota

l 4

12

45

4

- 1

83

7

73

8 6

48

1

66

2 4

69

1

66

4 7

49

1

67

0 3

25

Tab

le 2

5: P

rogr

amm

e 5

Eco

no

mic

cla

ssif

icat

ion

Eco

no

mic

cla

ssif

icat

ion

A

ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

Me

diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Cu

rre

nt

pay

me

nts

4

12

45

4

1

83

7

73

8 6

48

1

66

2 4

69

1

66

4 7

49

1

67

0 3

25

Co

mp

ensa

tio

n o

f em

plo

yee

s

12

82

0

13

19

9

13

92

4

14

62

0

Sala

rie

s an

d w

ages

11

02

5

11

35

1

11

97

5

12

57

3

Soci

al c

on

trib

uti

on

s

1 7

95

1

84

8

1 9

49

2

04

7

Go

od

s an

d s

ervi

ces

5

82

8

29

27

0

30

82

5

35

70

5

Ad

min

istr

ativ

e fe

es

Ad

vert

isin

g

2

2

Ass

ets

less

th

an t

he

cap

ital

isat

ion

th

resh

old

Page 78: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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AL

PER

FOR

MA

NC

E P

LAN

Pag

e 7

8 o

f 15

6

Eco

no

mic

cla

ssif

icat

ion

A

ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

Me

diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Au

dit

co

st: E

xter

nal

Bu

rsar

ies:

Em

plo

yees

Cat

erin

g: D

epar

tmen

tal a

ctiv

itie

s

6

6

Co

mm

un

icat

ion

(G

&S)

3

52

Co

mp

ute

r se

rvic

es

Co

nsu

mab

le S

up

plie

s

1

54

Co

nsu

ltan

ts a

nd

pro

fess

ion

al s

ervi

ces:

Bu

sin

ess

an

d

advi

sory

ser

vice

s

Co

nsu

ltan

ts a

nd

pro

fess

ion

al s

ervi

ces:

In

fras

tru

ctu

re a

nd

pla

nn

ing

Co

nsu

ltan

ts a

nd

pro

fess

ion

al s

ervi

ces:

Leg

al c

ost

s

Co

ntr

acto

rs

Age

ncy

an

d s

up

po

rt /

ou

tso

urc

ed s

ervi

ces

Ente

rtai

nm

ent

97

Flee

t se

rvic

es (

incl

ud

ing

gove

rnm

ent

mo

tor

tran

spo

rt)

11

Inve

nto

ry: F

oo

d a

nd

fo

od

su

pp

lies

Inve

nto

ry: F

uel

, oil

and

gas

Inve

nto

ry: L

earn

er a

nd

tea

che

r su

pp

ort

mat

eria

l

Inve

nto

ry: M

ater

ials

an

d s

up

plie

s

Inve

nto

ry: M

edic

al s

up

plie

s

Inve

nto

ry: O

ther

co

nsu

mab

les

Inve

nto

ry: S

tati

on

ery

and

pri

nti

ng

17

6

Op

erat

ing

leas

es

Page 79: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 7

9 o

f 15

6

Eco

no

mic

cla

ssif

icat

ion

A

ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

Me

diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Pro

per

ty p

aym

ents

Trav

el a

nd

su

bsi

sten

ce

92

6

Trai

nin

g an

d d

evel

op

men

t

Op

erat

ing

pay

men

ts

Oth

er M

ach

iner

y &

Eq

uip

men

t

3

96

Ren

tal a

nd

Hir

ing

Imm

ova

ble

Ass

et R

egis

ter

27

07

0

Ven

ues

an

d f

acili

tie

s

Oth

er

5

82

8

3

0 8

25

3

5 7

05

Inte

rest

an

d r

ent

on

lan

d

Inte

rest

(In

cl. i

nte

rest

on

fin

ance

leas

es)

Loss

es f

rom

Imp

airm

ents

to

no

n-f

inan

cial

ass

ets

41

2 4

54

Dep

reci

atio

n

1 8

37

7

20

00

0

1 6

20

00

0

1 6

20

00

0

1 6

20

00

0

Tran

sfe

rs a

nd

su

bsi

die

s

Pro

vin

ces

and

mu

nic

ipal

itie

s

Mu

nic

ipal

itie

s

Mu

nic

ipal

age

nci

es

and

fu

nd

s

Ho

use

ho

lds

Soci

al b

enef

its

Oth

er t

ran

sfer

s to

ho

use

ho

lds

Pay

me

nts

fo

r ca

pit

al a

sse

ts

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AN

NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 8

0 o

f 15

6

Eco

no

mic

cla

ssif

icat

ion

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ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

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diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

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2

01

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5

20

15

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2

01

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7

20

17

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(R’0

00

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) (R

’00

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) (R

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hin

ery

and

eq

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men

t

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spo

rt e

qu

ipm

ent

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er m

ach

iner

y an

d e

qu

ipm

ent

Soft

war

e an

d o

ther

inta

ngi

ble

ass

ets

Pay

me

nts

fo

r fi

nan

cial

ass

ets

Tota

l 4

12

45

4

- 1

83

7

73

8 6

48

1

66

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69

1

66

4 7

49

1

67

0 3

25

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FOR

MA

NC

E P

LAN

Pag

e 8

1 o

f 15

6

6.

PR

OG

RA

MM

E 6

: FA

CIL

ITIE

S M

AN

AG

EMEN

T

Pu

rpo

se o

f th

e p

rogr

amm

e: T

o e

nsu

re t

hat

imm

ove

able

ass

ets

use

d b

y go

vern

me

nt

dep

artm

ents

an

d t

he

pu

blic

, are

op

tim

ally

uti

lised

an

d m

ain

tain

ed in

a

safe

, sec

ure

hea

lth

y an

d e

rgo

no

mic

en

viro

nm

ent

wh

ile c

on

trib

uti

ng

to jo

b c

reat

ion

, ski

lls d

evel

op

men

t an

d p

ove

rty

alle

viat

ion

.

6.1

P

rogr

amm

e 6

: Str

ate

gic

ob

ject

ive

an

nu

al t

arge

ts f

or

20

15

/16

– 2

01

7/1

8

Tab

le 2

6: P

rogr

amm

e 6

Str

ate

gic

ob

ject

ive

ann

ual

tar

gets

fo

r 2

01

5/1

6 –

20

17

/18

Stra

tegi

c O

bje

ctiv

e

Stra

tegi

c P

lan

Ta

rge

t (5

ye

ar

targ

et)

Au

dit

ed

/ A

ctu

al P

erf

orm

ance

Es

tim

ate

d

Pe

rfo

rman

ce

20

14

/15

Me

diu

m T

erm

Tar

gets

20

11

/12

2

01

2/1

3

20

13

/14

2

01

5/1

6

20

16

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2

01

7/1

8

6.1

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SC

HED

ULE

D M

AIN

TEN

AN

CE

& S

AFE

TY, H

EALT

H, E

NV

IRO

NM

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RIS

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SHER

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nsu

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he

sch

edu

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ain

ten

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of

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00

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5

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Bu

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dic

ato

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ind

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Page 82: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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NU

AL

PER

FOR

MA

NC

E P

LAN

Pag

e 8

2 o

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6

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bje

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lan

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ye

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dit

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tim

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01

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Page 83: PROPERTY MANAGEMENT TRADING ENTITY ANNUAL … · Services; Real Estate Management Services; and Facilities Management Services with Real Estate Information & Registry Services and

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MA

NC

E P

LAN

Pag

e 8

3 o

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6.2

P

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: Pe

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nu

al t

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15

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01

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8

Tab

le 2

7: P

rogr

amm

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Per

form

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ind

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r 2

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14

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2

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00

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50

,00

0,0

00

3

Red

uct

ion

in k

ilolit

re -

(kl)

u

sage

ach

ieve

d o

n

wat

er c

on

sum

pti

on

*

2,1

13

,16

4

51

7,4

63

1

,32

8,6

27

3

,55

0,4

80

3

,90

5,5

28

4

,29

6,0

80

4

,72

5,6

88

6.2

.B

UN

SCH

EDU

LED

MA

INTE

NA

NC

E M

AN

AG

EMEN

T

4

Per

cen

tage

eff

icie

ncy

(t

urn

aro

un

d t

ime)

fo

r u

nsc

hed

ule

d

mai

nte

nan

ce o

n

free

ho

ld p

rop

erty

wit

hin

5

day

s

6

0%

6

5%

7

5%

8

5%

5

Nu

mb

er

of

wo

rk

op

po

rtu

nit

ies

crea

ted

th

rou

gh m

ain

ten

ance

p

rogr

amm

es (

DP

W’s

EP

WP

Tar

gets

)

New

Ind

icat

or

New

Ind

icat

or

New

Ind

icat

or

New

Ind

icat

or

50

00

5

00

0

50

00

6

Nu

mb

er

of

Bu

ildin

g M

anag

eme

nt

Syst

ems

inst

alle

d

New

ind

icat

or

N

ew in

dic

ato

r N

ew in

dic

ato

r N

ew in

dic

ato

r 3

3

3

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E P

LAN

Pag

e 8

4 o

f 15

6

Pe

rfo

rman

ce I

nd

icat

or

Au

dit

ed

/ A

ctu

al P

erf

orm

ance

Es

tim

ate

d

Pe

rfo

rman

ce

20

14

/15

Me

diu

m-T

erm

Tar

gets

20

11

/12

2

01

2/1

3

20

13

/14

2

01

5/1

6

20

16

/17

2

01

7/1

8

7

Per

cen

tage

of

Faci

litie

s M

anag

eme

nt

con

trac

ts

allo

cate

d t

ow

ard

s B

BB

EE

New

ind

icat

or

New

ind

icat

or

New

ind

icat

or

N

ew in

dic

ato

r 6

5%

6

5%

6

5%

*Tar

get

sub

ject

ed

to

bu

dge

t al

loca

tio

n

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6

6.3

P

rogr

amm

e 6

: Qu

arte

rly

targ

ets

fo

r 2

01

5/1

6

Tab

le 2

8: P

rogr

amm

e 6

Qu

arte

rly

targ

ets

for

201

5/16

Pe

rfo

rman

ce In

dic

ato

r R

ep

ort

ing

pe

rio

d

An

nu

al T

arge

t 2

01

5/1

6

Qu

arte

rly

Targ

ets

1st

2

nd

3rd

4

th

6.2

.A

SCH

EDU

LED

MA

INTE

NA

NC

E &

SH

ERQ

MA

NA

GEM

ENT

1

Nu

mb

er

of

iden

tifi

ed b

uild

ings

wit

h

Faci

litie

s M

anag

emen

t C

on

trac

ts

Qu

arte

rly

30

0 id

enti

fie

d b

uild

ings

w

ith

Fac

iliti

es

Man

agem

en

t C

on

trac

ts

50

7

5

10

0

75

2

Red

uct

ion

in k

ilow

att-

ho

ur

(Kw

h)

usa

ge a

chie

ved

on

en

ergy

co

nsu

mp

tio

n

Qu

arte

rly

22

0,0

00

,00

0.0

0

55

,00

0,0

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5

5,0

00

,00

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,00

0,0

00

5

5,0

00

,00

0

3

Red

uct

ion

in k

ilolit

re -

(kl)

usa

ge

ach

ieve

d o

n w

ater

co

nsu

mp

tio

n

Qu

arte

rly

3,9

05

,52

8

97

6,3

82

9

76

,38

2

97

6,3

82

97

6,3

82

6.3

.B

UN

SCH

EDU

LED

MA

INTE

NA

NC

E M

AN

AG

EMEN

T

4

Per

cen

tage

eff

icie

ncy

(tu

rnar

ou

nd

ti

me)

fo

r u

nsc

he

du

led

mai

nte

nan

ce

on

fre

eho

ld p

rop

erty

wit

hin

5 d

ays

6

5%

6

5%

6

5%

6

5%

6

5%

5

Nu

mb

er

of

wo

rk o

pp

ort

un

itie

s cr

eate

d t

hro

ugh

mai

nte

nan

ce

pro

gram

mes

(D

PW

’s E

PW

P T

arge

ts)

Qu

arte

rly

50

00

wo

rk

op

po

rtu

nit

ies

crea

ted

1

25

0

12

50

1

25

0

12

50

6

Nu

mb

er

of

Bu

ildin

g M

anag

eme

nt

Syst

ems

inst

alle

d

Qu

arte

rly

3

1

1

1

7

Per

cen

tage

of

Faci

litie

s M

anag

eme

nt

con

trac

ts a

lloca

ted

to

war

ds

BB

BEE

Qu

arte

rly

65

%

65

%

65

%

65

%

65

%

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Pag

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6

6.4

R

eco

nci

ling

pe

rfo

rman

ce t

arge

ts w

ith

th

e B

ud

get

and

MTE

F Ex

pen

dit

ure

est

ima

tes

Tab

le 2

9: P

rogr

amm

e 6

Per

form

ance

tar

gets

Pro

gram

me

s A

ud

ite

d o

utc

om

e

Ad

just

ed

ap

pro

pri

atio

n

Me

diu

m-t

erm

exp

en

dit

ure

est

imat

e

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Pla

nn

ed M

ain

ten

ance

Un

sch

edu

led

Mai

nte

nan

ce

SHER

Q M

anag

emen

t

Tota

l 3

34

4 1

17

3

28

7 1

63

2

53

1 2

41

2

98

4 9

98

2

80

3 6

56

2

81

2 9

80

2

91

9 2

91

Tab

le 3

0: P

rogr

amm

e 6

Eco

no

mic

cla

ssif

icat

ion

Eco

no

mic

cla

ssif

icat

ion

A

ud

ite

d o

utc

om

e A

dju

ste

d

app

rop

riat

ion

M

ed

ium

-te

rm e

xpe

nd

itu

re e

stim

ate

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Cu

rre

nt

pay

me

nts

3

34

4 1

17

3

28

7 1

63

2

53

1 2

41

2

98

4 9

98

2

80

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56

2

81

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80

2

91

9 2

91

Co

mp

ensa

tio

n o

f em

plo

yee

s

27

0 5

09

2

75

89

1

29

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46

3

08

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7

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rie

s an

d w

ages

23

2 6

38

2

37

26

6

25

0 5

58

2

65

11

8

Soci

al c

on

trib

uti

on

s

37

87

1

38

62

5

40

78

8

43

15

9

Go

od

s an

d s

ervi

ces

3 3

43

57

6

3 2

87

16

3

2 5

31

24

1

2 7

14

48

9

2 5

27

76

5

2 5

21

63

4

2 6

11

01

4

Ad

min

istr

ativ

e fe

es

Ad

vert

isin

g

5

9

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Eco

no

mic

cla

ssif

icat

ion

A

ud

ite

d o

utc

om

e A

dju

ste

d

app

rop

riat

ion

M

ed

ium

-te

rm e

xpe

nd

itu

re e

stim

ate

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Ass

ets

less

th

an t

he

cap

ital

isat

ion

th

resh

old

Au

dit

co

st: E

xter

nal

Bu

rsar

ies:

Em

plo

yees

Cat

erin

g: D

epar

tmen

tal a

ctiv

itie

s

1

4

Co

mm

un

icat

ion

(G

&S)

7

7

Co

mp

ute

r se

rvic

es

11

0

Co

nsu

mab

le S

up

plie

s

3

8

Co

nsu

ltan

ts a

nd

pro

fess

ion

al s

ervi

ces:

Bu

sin

ess

an

d

advi

sory

ser

vice

s

Co

nsu

ltan

ts a

nd

pro

fess

ion

al s

ervi

ces:

In

fras

tru

ctu

re a

nd

pla

nn

ing

Co

nsu

ltan

ts a

nd

pro

fess

ion

al s

ervi

ces:

Leg

al c

ost

s

Co

ntr

acto

rs

Age

ncy

an

d s

up

po

rt /

ou

tso

urc

ed s

ervi

ces

Ente

rtai

nm

ent

15

Flee

t se

rvic

es (

incl

ud

ing

gove

rnm

ent

mo

tor

tran

spo

rt)

9

Inve

nto

ry: F

oo

d a

nd

fo

od

su

pp

lies

Inve

nto

ry: F

uel

, oil

and

gas

Inve

nto

ry: L

earn

er a

nd

tea

che

r su

pp

ort

mat

eria

l

Inve

nto

ry: M

ater

ials

an

d s

up

plie

s

Inve

nto

ry: M

edic

al s

up

plie

s

Inve

nto

ry: O

ther

co

nsu

mab

les

Inve

nto

ry: S

tati

on

ery

and

pri

nti

ng

21

4

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Pag

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8 o

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6

Eco

no

mic

cla

ssif

icat

ion

A

ud

ite

d o

utc

om

e A

dju

ste

d

app

rop

riat

ion

M

ed

ium

-te

rm e

xpe

nd

itu

re e

stim

ate

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Op

erat

ing

leas

es

Pro

per

ty p

aym

ents

Trav

el a

nd

su

bsi

sten

ce

50

1

Trai

nin

g an

d d

evel

op

men

t

Op

erat

ing

pay

men

ts

Ren

tal a

nd

Hir

ing

Oth

er M

ach

iner

y &

Eq

uip

men

t

4

64

Ven

ues

an

d f

acili

tie

s

Rep

airs

& m

ain

ten

ance

3

13

3 2

69

3

11

9 3

00

2

33

8 6

84

2

45

2 0

40

2

25

2 7

98

2

23

1 5

45

2

30

5 5

55

Oth

er

21

0 3

07

1

67

86

3

19

2 5

57

2

62

44

9

2

90

08

9

30

5 4

59

Inte

rest

an

d r

ent

on

lan

d

Inte

rest

(In

cl. i

nte

rest

on

fin

ance

leas

es)

5

41

Tran

sfe

rs a

nd

su

bsi

die

s

Pro

vin

ces

and

mu

nic

ipal

itie

s

Mu

nic

ipal

itie

s

Mu

nic

ipal

age

nci

es

and

fu

nd

s

Ho

use

ho

lds

Soci

al b

enef

its

Oth

er t

ran

sfer

s to

ho

use

ho

lds

Pay

me

nts

fo

r ca

pit

al a

sse

ts

Mac

hin

ery

and

eq

uip

men

t

Tran

spo

rt e

qu

ipm

ent

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E P

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9 o

f 15

6

Eco

no

mic

cla

ssif

icat

ion

A

ud

ite

d o

utc

om

e A

dju

ste

d

app

rop

riat

ion

M

ed

ium

-te

rm e

xpe

nd

itu

re e

stim

ate

20

11

/12

2

01

2/1

3

20

13

/14

2

01

4/1

5

20

15

/16

2

01

6/1

7

20

17

/18

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

) (R

’00

0)

(R’0

00

)

Oth

er m

ach

iner

y an

d e

qu

ipm

ent

Soft

war

e an

d o

ther

inta

ngi

ble

ass

ets

Pay

me

nts

fo

r fi

nan

cial

ass

ets

Tota

l 3

34

4 1

17

3

28

7 1

63

2

53

1 2

41

2

98

4 9

98

2

80

3 6

56

2

81

2 9

80

2

91

9 2

91

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PMTE – ANNUAL PERFORMANCE PLAN

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PMTE – ANNUAL PERFORMANCE PLAN

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PROPERTY MANAGEMENT TRADING ENTITY

ANNUAL PERFORMANCE PLAN 2015/2016

PART C: LINKS TO OTHER PLANS (PLEASE REFER TO THE STRATEGIC PLAN)

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PMTE – ANNUAL PERFORMANCE PLAN

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PMTE – ANNUAL PERFORMANCE PLAN

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PROPERTY MANAGEMENT TRADING ENTITY

ANNUAL PERFORMANCE PLAN 2015/2016

PART D: ANNEXURES TO THE ANNUAL PERFORMANCE PLAN

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PMTE – ANNUAL PERFORMANCE PLAN

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Annexure A: Technical indicator descriptions

1. PROGRAMME 1: ADMINISTRATION

1.1.A MANAGEMENT

Indicator 1.1

Indicator title Annual Performance Plan approved within the legislated time frame

Short definition The development, submission and approval of the PMTE Annual Performance Plan to the Minister of Public Works in line with the legislated timeframe

Purpose/importance The Annual Performance Plan is an accountability document setting out the PMTE’s plans for the upcoming financial year and during the ENE to implement its Strategic Plan. The PMTE’s performance is monitored and reported against the core set of indicators as set out in the Annual Performance Plan.

Source/collection of

data

Government priorities and outcomes (MTSF and NDP), Estimates of National Expenditure (ENE), Annual Report, Programme Operational Plans that measure important aspects of the service that is being delivered.

Method of calculation Collection of information, Collating and Analysis of the external

environment that seeks to achieve the mandate of the PMTE

Data limitations N/A

Type of indicator Output

Calculation type Non-Cumulative – for the year

Reporting cycle Annually

New indicator No

Desired performance Annual Performance Plan for approval by the Minister and tabled in

Parliament within the legislated timeframe

Indicator

responsibility

Head of PMTE

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Indicator 1.2

Indicator title Approved quarterly performance reports

Short definition The Quarterly Performance Reports detail the performance of the PMTE

against the targets set in the Annual Performance Plan. These must be

approved as per the relevant statutory prescripts.

Purpose/importance To determine the level or degree of PMTE’s performance (Actual vs.

Targets) on a quarterly basis and provide corrective measures in areas of

underperformance.

Source/collection of

data

PMTE’s Branch or Divisional quarterly performance monitoring reports and

reviews

Method of calculation Each target as set in the APP is matched against the actual performance for

that Quarter to determine the degree of performance

Data limitations Inadequate and incomplete data and POEs from units

Type of indicator Output – (Physical Report)

Calculation type Non-Cumulative – for the year

Reporting cycle Quarterly

New indicator No

Desired performance Approved quarterly performance reports with complete, valid and accurate

performance information

Indicator

responsibility

Head of PMTE

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Indicator 1.3

Indicator title Approved Annual Performance Report

Short definition The PMTE’s performance is audited against the core set of indicators as set

out in the Annual Performance Plan and reported on annually

Purpose/importance The Annual Performance Report is an accountability document reporting

on the PMTE’s actual audited performance against the five year Strategic

and Annual Performance Plan.

Source/collection of

data

Government priorities and outcomes (MTSF and NDP), Estimates of

National Expenditure (ENE), Annual Report, Programme Operational Plans

that measure important aspects of the service that is being delivered.

Method of calculation Approved annual performance reports

Data limitations N/A

Type of indicator Output

Calculation type Non-Cumulative

Reporting cycle Annually

New indicator No

Desired performance Annual Performance Plan for approval by the Minister and tabled in

Parliament

Indicator

responsibility

Head of PMTE

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1.1.B OPERATIONS SUPPORT MANAGEMENT

Indicator 1.4

Indicator title Percentage of time the network is available for business use

Short definition Network connectivity to the internet, intranet and business

applications such as email and transversal systems

Purpose/importance To support business functions through availability of network for ease

of work

Source/collection of data DPW/PMTE Local Area Network and the State Information Technology

Agency’s Wide Area Network

Method of calculation Actual time of the available of network at a particular point expressed

as a percentage

Data limitations No specific limitations

Type of indicator Output / Service

Calculation type Non-cumulative

Reporting cycle Quarterly

New indicator No

Desired performance 99% availability

Indicator responsibility Director: ICT

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Indicator 1.5

Indicator title Percentage of ICT infrastructure available for business use

Short definition Server infrastructure to operate the applications production

environment; test environment and the backup of such servers

Purpose/importance To support business functions through availability of ICT server

infrastructure

Source/collection of data DPW/PMTE monitoring system(s)

Method of calculation Percentage of availability

Data limitations None

Type of indicator Output

Calculation type Non-cumulative

Reporting cycle Quarterly

New indicator No

Desired performance 99% availability

Indicator responsibility Director: ICT

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Indicator 1.6

Indicator title Percentage of ICT SLA commitments achieved (Business

Applications)

Short definition Service Level Agreement in terms of availing relevant business

systems

Purpose/importance To support business functions through availability of relevant

business systems

Source/collection of data Number of business systems available to for the relevant number

of business functions

Method of calculation Percentage of availability of business systems for relevant business

functions

Data limitations None

Type of indicator Output

Calculation type Non-cumulative

Reporting cycle Quarterly

New indicator No

Desired performance 99% of business functions supported through a relevant business

systems

Indicator responsibility Director: ICT

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Indicator 1.7

Indicator title Percentage of legal opinions contracts formulated within 5 working days

of request

Short definition Provision of legal opinion contracts in the shortest possible time

Purpose/importance Development of legally sound contracts

Source/collection of

data

Number of contracts

Method of calculation Number of contracts developed within 5 working days over a total number

of contracts

Data limitations None

Type of indicator Output

Calculation type Non-cumulative

Reporting cycle Quarterly

New indicator No

Desired performance 80% of contracts developed within 5 working days of receipt

Indicator

responsibility

Director

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Indicator 1.8

Indicator title Percentage reduction in vacancy rate

Short definition Measures the organization’s vacancy rates resulting from employee

turnover. This formula can be used to calculate the vacancy rate for one

position, a class code, a division or the entire organization

Purpose/importance To maintain the vacancy rate of 10% or less, as stipulated by DPSA, as a

total number of vacancies is achieved through the annual filling-in of

vacancies to at least 25% annually. This will ensure that the entity is

capacitated with the requisite skills to deliver on its mandate

Source/collection of

data

All business units of PMTE

Method of calculation Total number of Vacant positions as of today ÷ Total number of positions as of today x 100. This will be compared periodically to determine changes (reduction or increase) in vacancy rates

Data limitations Budget constraints to fill all critical and specialised vacancies in the entity/

Inadequate and incomplete turnover information

Type of indicator Output indicator/Statistical indicator

Calculation type Non-cumulative

Reporting cycle quarterly

New indicator No

Desired performance To maintain the vacancy rate of 10% or less/Critical and specialised

vacancies advertised and filled within the stipulated timeframes

Indicator

responsibility

Chief Director

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Indicator 1.9

Indicator title Percentage of Staff developed on specialised skills

Short definition Measures the staff development in identified specialised skills

Purpose/importance To improve efficiency in the functioning and delivery of services/capacitate

the entity with skills required by various units to deliver on its mandate

Source/collection of

data

All business units of PMTE

Method of calculation Number of staff developed in particular set of skill expressed as a

percentage of total staff identified for training/Percentage of staff trained

on specialised skills

Data limitations N/A

Type of indicator Output

Calculation type Non - Cumulative

Reporting cycle Quarterly

New indicator No

Desired performance Capacitate PMTE with specialised skills

Indicator

responsibility

Chief Director

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1.1.C FINANCIAL AND ACCOUNTING MANAGEMENT

Indicator 1.10

Indicator title Percentage of invoices recovered within 30 days of receipt

Short definition The indicator is measuring the percentage of compliant invoices received

from service providers for services rendered which are required to be paid

within 30 days in accordance with the Treasury Regulations 8.3.1.

Purpose/importance Tracks the turnaround time of payments to ensure compliance with

regulatory prescripts and to ensure that service providers are not

disadvantaged with regard to late payment

Source/collection of

data BAS report indicating when the invoice was received and when it was paid.

Method of calculation The number of compliant invoices that are paid within 30 days

The total number of compliant invoices received

Data limitations Late and non-submission of invoices to registry.

Type of indicator Output

Calculation type Non-cumulative

Reporting cycle Quarterly

New indicator No

Desired performance 100 % compliance to 30 day payment regulations

Indicator

responsibility Chief Director: Finance

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Indicator 1.11

Indicator title Percentage reduction in the debtors balance (1.8billion as at 1st April

2014)

Short definition To reduce the long outstanding balance by performing reconciliations,

obtaining supporting documents and engage user departments to settle all

validated/reconciled claims.

Purpose/importance To improve recovery of outstanding balance To improve recovery of

outstanding balance

Source/collection of

data

Obtain download from the systems, obtain source documents, perform

reconciliations, engage regions and user departments

Method of calculation Quarterly Report

Data limitations Quality information (download from the PMIS, relevant supporting

documents)

Type of indicator Output

Calculation type Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance 20% reduction of the opening balance for 2015/16

Indicator

responsibility

Chief Director: Revenue & Debt Management

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Indicator 1.12

Indicator title Percentage recovery in the debtors current year balance

Short definition To improve the recovery in the debtors current year balance by issuing

invoices, reconciliations, obtaining supporting documents and engage user

departments to settle all validated/reconciled claims.

Purpose/importance To improve recovery of current year outstanding balance

Source/collection of

data

Obtain download from the systems, obtain source documents, perform

reconciliations, engage regions and user departments

Method of calculation Quarterly Report

Data limitations Quality information (download from the PMIS, relevant supporting

documents)

Type of indicator Output

Calculation type Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance 90% recovery of the current year balance (2015/16)

Indicator

responsibility

Chief Director: Revenue & Debt Management

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Indicator 1.13

Indicator title Estimate of National Expenditure (ENE) supporting documents ( database

and narrative ) submitted within regulated timeframes to National

Treasury

Short definition Annual ENE documents developed and submitted to National Treasury for

publication.

Purpose/importance To provide detail on the estimated expenditure (and Revenue) of the PMTE

in terms of Budget Programmes

Source/collection of

data

The source of the data is based on engagements with stakeholders.

Method of calculation None

Data limitations Inputs not received timeously from stakeholders

Type of indicator Output indicator

Calculation type None

Reporting cycle Annually in terms of Treasury guidelines

New indicator No

Desired performance ENE Published by National Treasury

Indicator

responsibility

Chief Director: Financial Planning

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1.1. D SUPPLY CHAIN MANAGEMENT

Indicator 1.14

Indicator title Percentage of bids awarded within 56 working days of tender closure

Short definition % compliant and relevant bids awarded within validity period

Purpose/importance To demonstrate that the end to end business process for processing bids is

able to be executed within the prescribed validity period thereby

enhancing service delivery to clients and ensuring compliance to

regulations.

Source/collection of

data

Statistics related to all bids awarded by the respective approval authorities

will be collected from the SCM tender section that is responsible to collate

and manage this information.

Method of calculation Total number of bids awarded within the 56 days validity is subtracted

from the total number of bids awarded in the reporting quarter. Number is

then converted to a percentage.

Data limitations Dependent on the decisions taken by the BAC.

Type of indicator Indicator is measuring activities related to an output (tender awarded).

Calculation type The reported performance is cumulative.

Reporting cycle The indicator is reported quarterly.

New indicator Yes

Desired performance To award all bids within the prescribed 56 day validity to prevent extending

tender validity periods beyond this period. SCM will strive to achieve for

actual performance that exceeds the targeted performance as this will

indeed contribute to service delivery improvements and position SCM as a

credible business unit within the department.

Indicator

responsibility

Chief Director: SCM

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Indicator 1.15

Indicator title 110.% (market related price + 10% preferential premium) achieved in

purchasing goods, services or works

Short definition Achieving market related prices in purchasing of goods

Purpose/importance To measure the cost of a tender to establish whether the department is

paying prevailing market related costs and not paying for a tender wherein

the price is inflated and includes excessive profit margins.

Source/collection of

data

The tender section will provide the tender price of every tender that is

awarded by the relevant approval authorities.

Method of calculation Market related price + 11.11% preferential premium

Data limitations Dependent on the decisions taken by the BAC to award the tenders.

Type of indicator Indicator is measuring activities related to an output (tender awarded).

Calculation type The reported performance is cumulative.

Reporting cycle The indicator is reported quarterly.

New indicator Yes

Desired performance The department will scrutinise all tenders received and compare the

tendered price to the estimate and the variance between all bidder’s

tendered prices. The department will also evaluate the prices of past

tenders awarded for a similar scope of work to establish a benchmark

price. The intent is to pay a price that is market related but inclusive of the

premium of 10% as provided for in the BBBEE preference system. This will

possibly include a process of negotiation with tenderers to get best value

for the State.

Indicator

responsibility

Chief Director: SCM

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Indicator 1.16

Indicator title Average variation on all contracts executed

Short definition Variations executed on contracts to be in line with allowable National

Treasury rates

Purpose/importance To ensure that the department manages its contracts in such a way that

they are concluded in accordance with the tendered price. In instances

where variations are necessary, then contracts must be varied only within

the allowable Treasury limitations.

Source/collection of

data

The VOC will provide statistics on all variations approved that fall within

and outside the allowable National Treasury rates.

Method of calculation Take the total number of contracts that had variations approved and then

calculate the percentage of variation for each contract. The total number

of all contracts with variations approved that are within the allowable

range are then divided by the total number of all contracts that were

varied. Number is then converted to a percentage.

Data limitations Dependent on the approvals granted by the VOC.

Type of indicator Indicator is measuring activities related to an output (tender awarded).

Calculation type The reported performance is cumulative.

Reporting cycle The indicator is reported quarterly.

New indicator Yes

Desired performance Not to have any variation to contracts but this is only achievable if the

specifications and scope of work are clearly defined in the beginning. SCM

would thus be dependent on bid specification committees articulating their

requirements as precisely as possible.

Indicator

responsibility

Director: SCM

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2. PROGRAMME 2: REAL ESTATE INVESTMENT SERVICES

2.1.A USER DEMAND MANAGEMENT

Indicator 2.1

Indicator title Number of completed User Asset Management Plans (UAMP’s) for user

departments

Short definition To compile User Asset Management Plans (UAMP’s) in compliance to

GIAMA

Purpose/importance To compile UAMP as a measure of compliance with the GIAMA in forward planning and budgeting for infrastructure and non-infrastructure requirements

Source/collection of

data

Strategic Plan, Annual Performance Plan, ENE, Annual Reports, WCS, PMIS, Immovable Asset Register and Feasibility Studies

Method of calculation None

Data limitations Adequacy of information received from user departments and entities

Type of indicator Output

Calculation type Cumulative

Reporting cycle Indicator is reported quarterly

New indicator Yes

Desired performance The desired performance should be the same as the targeted performance to ensure compliance to GIAMA

Indicator

responsibility

Chief Director: KAM

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Indicator 2.2

Indicator title Number of Service Level Agreements developed in line with new Service

Delivery Standards (SDS)

Percentage of Service Level Agreements managed in line with new

Service Delivery Standards (SDS)

Short definition To compile and sign Service Level Agreements between DPW and user

departments and entities in relation to provision of accommodation

services

Purpose/importance To govern the relationship between DPW and user departments and

entities with regard to the provision of infrastructure and non-

infrastructure requirements throughout the asset life cycle

Source/collection of

data

Generic DPW Service Level Agreement, Client’s Strategic Plan and ENE,

Client UAMP, Asset Register, WCS and PMIS data, Service Delivery

Standards, approved day-to-day maintenance policy

Method of calculation None

Data limitations Adequacy of information on DPW immovable and movable Asset Registers,

outdated Service Delivery Standards

Type of indicator Output

Calculation type Cumulative

Reporting cycle Indicator is reported quarterly

New indicator No

Desired performance A higher performance in the signing and reviewing of Service Level

Agreement will lead to improved delivery on the infrastructure

requirements of user departments and entities through a well-governed

relationship

Indicator

responsibility

Chief Director: KAM

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Indicator 2.3

Indicator title Percentage of user departments Framework Agreements concluded for

the use of freehold properties

Short definition Framework agreement between custodian and user department for the

use of freehold properties

Purpose/importance Regulate the utilisation of the freehold properties to ensure accountability

by user departments

Source/collection of

data

PMIS, Asset Register and Maintenance guideline

Method of calculation None.

Data limitations Data integrity on PMIS and Asset Register

Type of indicator Output

Calculation type None.

Reporting cycle Indicator is reported quarterly

New indicator No.

Desired performance The desired performance should be the same as the targeted performance to ensure compliance to GIAMA

Indicator

responsibility

Chief Director: KAM

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2.1.B PLANNING AND PRECINCT (SPATIAL) DEVELOPMENT SERVICES

Indicator 2.4

Indicator title Number of Precinct development proposals produced for Head Offices in

Tshwane

Short definition Number of accommodation development opportunities identified for

accommodation solutions at Macro/ISDF level to advance urban spatial

patterns in meeting community needs through the Integration of the

Government estate with sound local planning frameworks.

Purpose/importance Various National Government Departments have confirmed their urgent need

for additional and/or more appropriate head office and supplementary

facilities. State property development will also contribute towards the

reduction in leased accommodation.

Source/collection of

data

An integrated GIS database will store and illustrate research and status quo

statistics from all contributing urban/rural planning initiatives and entities.

Method of calculation Integrated development frameworks, site development plans, UAMP’s,

project business plans, and building concepts will determine the nature,

amount, and location of office bulk to be created within each precinct.

Data limitations The delivery of land for development is subject to client acceptance, legal

compliance with local authority development guidelines and regulations,

environmental compliance, and stakeholder engagement, all with its own

complexities.

Type of indicator Development performance will be measured against activities successfully

completed in achieving the desired outcome.

Calculation type The number of development solutions

Reporting cycle The indicator will be reported on an annual basis.

New indicator No

Desired performance Accommodation solution for DHET, accommodation proposals for NT, DAFF

and H G De Witt Site.

Indicator responsibility DDG: Inner City Regeneration

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Indicator 2.5

Indicator title Number of Precinct development proposals produced for metros and district municipalities

Short definition Precinct development proposals identified for accommodation solutions at Macro/SDF level to advance urban spatial patterns in meeting community needs through the Integration of the Government estate with sound local planning frameworks. Likewise to develop the infrastructure, operational efficiency and range of supply and support services.

Precinct Development Proposals: constitutes the client’s needs assessment, spatial planning aligned to IDPs & SDFs, location opportunities including site due diligence.

Purpose/importance The Precinct Development Proposal will guide the location, development and rehabilitation of government buildings within the precinct context, thereby ensuring easy access to government services, promoting a “one stop concept”, whilst ensuring improved working conditions for state departments.

Creation of government precincts and integrating infrastructure development in urban and rural areas will aid in improved government efficiencies. It would further contribute to permanent state owned accommodation for government departments.

Source/collection of data

An integrated GIS database will store and illustrate research and status quo statistics from all contributing urban/rural planning initiatives and entities.

Method of calculation Integrated development frameworks, site development plans, UAMP’s, project business plans, and building concepts will determine the nature, amount, and location of office bulk to be created within each precinct.

Data limitations The delivery of land for development is subject to client acceptance, legal compliance with local authority development guidelines and regulations, environmental compliance, and stakeholder engagement, all with its own complexities.

Type of indicator Development performance will be measured against activities successfully completed in achieving the desired outcome.

Calculation type The number of precinct development proposals and accommodation solutions

Reporting cycle The indicator will be reported on an annual basis.

New indicator No

Desired performance Precinct development proposals for Mmabatho and Mbombela,

Indicator responsibility

DDG: Inner City Regeneration

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Indicator 2.6

Indicator title Number of Precinct development proposals produced for local/rural municipalities

Short definition Precinct development proposals identified for accommodation solutions at Macro/SDF level to advance urban spatial patterns in meeting community needs through the Integration of the Government estate with sound local planning frameworks. Likewise to develop the infrastructure, operational efficiency and range of supply and support services.

Precinct Development Proposals: constitutes the client’s needs assessment, spatial planning aligned to IDPs & SDFs, location opportunities including site due diligence.

Purpose/importance The Precinct Development Proposal will guide the location, development and rehabilitation of government buildings within the precinct context, thereby ensuring easy access to government services, promoting a “one stop concept”, whilst ensuring improved working conditions for state departments.

Creation of government precincts and integrating infrastructure development in rural areas that will aid in improved government efficiencies. It would further contribute to permanent state owned accommodation for government departments.

Source/collection of data

An integrated GIS database will store and illustrate research and status quo statistics from all contributing urban/rural planning initiatives and entities.

Method of calculation Integrated development frameworks, site development plans, UAMP’s, project business plans, and building concepts will determine the nature, amount, and location of office bulk to be created within each precinct.

Data limitations The delivery of land for development is subject to client acceptance, legal compliance with local authority development guidelines and regulations, environmental compliance, and stakeholder engagement, all with its own complexities.

Type of indicator Development performance will be measured against activities successfully completed in achieving the desired outcome.

Calculation type The number of precinct development proposals and accommodation solutions

Reporting cycle The indicator will be reported on an annual basis.

New indicator No

Desired performance Precinct development proposals for Mount Fletcher and Mandeni.

Indicator responsibility

DDG: Inner City Regeneration

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2.1.C PROPERTY PERFORMANCE MANAGEMENT & INVESTMENT MANAGEMENT

INVESTMENT MANAGEMENT

Indicator 2.7

Indicator title Percentage increase in the value of the immovable asset portfolio

Short definition The measure of growth in the value of the Real Estate Assets under PMTE

custodianship

Purpose/importance To show creation of wealth and return on investment

Source/collection of

data

Real Estate Asset Register/Infrastructure implementation plans/ WCS,

valuation reports/feasibility studies

Method of calculation Current value of asset portfolio minus the base value over the base value

expressed as a percentage. The change is determined periodically

compared to the initial portfolio

Data limitations WCS not update, incomplete Asset Register and absence of an integrated

Asset Management system

Type of indicator Outcome indicator/Equity

Calculation type Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance 2% per annum

Indicator

responsibility

DDG: Asset Investment Management

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Indicator 2.8

Indicator title Percentage of preliminary investment decisions approved within 3 months

from date of request

Short definition Preliminary investigative reports indicating preferred infrastructure solutions. It is not yet a final investment decision.

Purpose/importance To recommend the preferred options for investment decisions to provide accommodation solutions to meet user departments service delivery objectives

Source/collection of

data

U-AMP’s, C-AMP/ Real Estate Asset Register/, Market Research/ applicable legislation/policy frameworks

Method of calculation Completed investigative reports indicating preferred infrastructure solutions counted on a quarterly basis and expressed as a percentage. The percentage is determined based on the receipt of requests.

Data limitations Non-submission of U-AMPs’/ incomplete Asset Register/ absence of an integrated Asset Management system/ absence of condition assessments

Type of indicator Output

Calculation type Non-Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance 75% of annual requests received

Indicator

responsibility

DDG: Asset Investment Management

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Indicator 2.9

Indicator title Percentage of investment solutions for construction approved within 24

months from date of request

Short definition Provision of a decision for construction which may include projects already in the programme for implementation.

Purpose/importance To decide on the preferred investment solution (construction) to reduce the leased-in portfolio

Source/collection of

data

U-AMP’s,/C-AMP/ Real Estate Asset Register/ Market Research/ applicable legislation /policy frameworks

Method of calculation Completed reports will be counted on a quarterly basis expressed as a percentage.

Data limitations Non-submission of U-AMPs/, incomplete Asset Register/ absence of an integrated Asset Management system/, absence of condition assessments

Type of indicator Output

Calculation type Non-Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance Implementation of targeted investment decisions will result in improved performance of state owned Real Estate Assets. However, higher levels of performance relating to investment decisions are desirable given the current magnitude and condition of the portfolio

Indicator

responsibility

DDG: Asset Investment Management

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Indicator 2.10

Indicator title Percentage of investment solutions for refurbishments approved within 6

months from date of request

Short definition Provision of a decision for refurbishment which may include projects already in the programme for implementation.

Purpose/importance To decide on the preferred investment solution (refurbishment) to improve the performance of the State Immovable Asset. This may include maximum utilisation, extended building life etc

Source/collection of

data

U-AMP’s,/C-AMP/Real Estate Asset Register/Market Research/ applicable legislation/ policy frameworks

Method of calculation Completed reports will be counted on a quarterly basis expressed as a percentage..

Data limitations Non-submission of U-AMPs’/ incomplete Asset Register/ absence of an integrated Asset Management system/ absence of condition assessments,

Type of indicator Output

Calculation type Non-Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance Implementation of targeted investment decisions will result in improved performance of state owned Real Estate Assets. However, higher levels of performance relating to investment decisions are desirable given the current magnitude and condition of the portfolio

Indicator

responsibility

DDG: Asset Investment Management

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Indicator 2.11

Indicator title Percentage of investment solutions for leasehold and surplus freehold

approved within 1 month from date of request

Short definition Detailed reports indicating preferred investment options on the letting out of

unutilised Real Estate Assets for revenue generating purposes

Purpose/importance To make a decision as to generate revenue and ensure optimum utilisation of

surplus freehold.

Source/collection of

data

U-AMP’s/, C-AMP/ Real Estate Asset Register/ Market Research/ applicable

legislation and policy frameworks

Method of calculation Completed reports will be counted on a quarterly basis expressed as a

percentage.

Data limitations Non-submission of U-AMPs/’, incomplete Asset Register/, absence of an

integrated Asset Management system/, absence of condition assessments

Type of indicator Output

Calculation type Non-Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance Implementation of targeted investment decisions will result in improved

performance of state owned Real Estate Assets. However, higher levels of

performance relating to investment decisions are desirable given the current

magnitude and condition of the portfolio

Indicator

responsibility

DDG: Asset Investment Management

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Indicator 2.12

Indicator title Number of initiatives for social and economic development approved

within 12 months

Short definition Release of state owned land for Socio Economic purposes

Purpose/importance Contributing in addressing Socio Economic objectives of Government

Source/collection of

data

Real Estate Asset Register

Method of calculation Requests received and initiatives identified

Data limitations Non-submission of U-AMPs’/ incomplete Asset Register

Type of indicator Output

Calculation type Non-Cumulative

Reporting cycle Annually

New indicator Yes

Desired performance 2 Annually

Indicator

responsibility

DDG: Asset Investment Management

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Indicator 2.13

Indicator title Percentage of Disposal Certificates of Approval issued within 6 Months

from date of request

Short definition Release of state owned land for Socio Economic purposes

Purpose/importance Contributing in addressing Socio Economic objectives of Government

Source/collection of

data

Immovable Asset Register

Method of calculation Requests received and initiatives identified

Data limitations Non-submission of U-AMPs’, incomplete Asset Register

Type of indicator Output

Calculation type Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance 80% annually

Indicator

responsibility

DDG: ASSET INVESTMENT MANAGEMENT

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Indicator 2.14

Indicator title Number of vacant free hold properties approved for re development by

BBBEE developers

Short definition Availing 100 free hold properties earmarked for BBBEE

Purpose/importance Support BBBEE property developers

Source/collection of

data

U-AMP’s/ C-AMP/ Real Estate Asset Register/, Market Research/, applicable legislation/policy frameworks

Method of calculation Number identified properties for BBBEE developments

Data limitations Non-submission of U-AMPs/, incomplete Asset Register/, absence of an integrated Asset Management system

Type of indicator Output

Calculation type Non -Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance 100 number of properties

Indicator

responsibility

DDG: Asset Investment Management

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Indicator 2.15

Indicator title Percentage of approved investment decisions to support the Operation

Phakisa (mari/aquaculture projects) within 3 months from date of request

Short definition Investment decision reports received and investment initiatives on the

coastal land

Purpose/importance To support the ocean economy

Source/collection of

data

Immovable Asset Register/ SEDF document

Method of calculation Number of investment decision reports expressed as a percentage

Data limitations Lack of an integrated Immovable Asset Management system/ data integrity

Type of indicator Output (Report)

Calculation type Non- Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance 60-80% of requests received and investment initiatives

Indicator

responsibility

DDG: Asset Investment Management

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Indicator 2.16

Indicator title Percentage of approved investment decisions on proclaimed fishing harbour

infrastructure within 9 months from date of request

Short definition Investment decision reports received on proclaimed fishing harbours

Purpose/importance To support the ocean economy and to ensure that infrastructure meets

service delivery objectives of Government

Source/collection of

data

Immovable Asset Register/ SEDF document

Method of calculation Number of investment decision reports as expressed as a percentage

Data limitations Lack of an integrated Immovable Asset Management system, data integrity

Type of indicator Output

Calculation type Non-Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance 60-80% of requests received and investment initiatives

Indicator

responsibility

DDG: Asset Investment Management

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PROPERTY PERFORMANCE MANAGEMENT (RESEARCH)

Indicator 2.17

Indicator title

Report on the performance of identified buildings against the mean for the

year in the 9 listed performance areas

Short definition Measuring performance of the portfolio in relation to savings on operating cost

Purpose/importance To realise savings in operating costs

Source/collection of

data

Real Estate Asset Register/ Infrastructure implementation plans/ WCS/ valuation reports

Method of calculation No specific calculation

Data limitations Lack of Immovable Asset Management system/ data integrity

Type of indicator Output

Calculation type Non-Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance Complete reports with information to support decision making

Indicator

responsibility

DDG: Asset Investment Management

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Indicator 2.18

Indicator title Report on the performance of freehold and leasehold buildings measured

against industry standards

Short definition Comparing state owned property performance against private sector standards

Purpose/importance To bring efficiency and efficacy in the management of state owned properties

Source/collection of

data

Real Estate Asset Register/ Market Research/ applicable legislation/ policy frameworks/performance reports

Method of calculation No specific calculation.

Data limitations Non-submission of U-AMPs/’, incomplete Asset Register/, absence of an integrated Asset Management system/, absence of condition assessments/ and data integrity

Type of indicator Output

Calculation type Non-Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance Complete reports with information to support decision making

Indicator

responsibility

DDG: Asset Investment Management

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3. PROGRAMME 3: CONSTRUCTION PROJECT MANAGEMENT

3.1.A CONSTRUCTION PROJECT PLANNING

Indicator 3.1

Indicator title Number of work opportunities created through construction projects

(EPWP )

Short definition Job opportunities created through construction

Purpose/importance To measure the downstream job creation benefits for the infrastructure

projects

Source/collection of

data

The data from construction projects

Method of calculation Numbers

Data limitations Non submission of employment data from all construction sites

Type of indicator Output indicator

Calculation type Cumulative

Reporting cycle Annually for 5 years - the indicator is long term aligned to the MTEF

New indicator No

Desired performance Poverty alleviation

Indicator

responsibility

Director

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3.1.B CONSTRUCTION PROJECT MANAGEMENT

Indicator 3.2

Indicator title Number of projects completed within agreed construction period

Short definition Rate of completion of projects

Purpose/importance To measure efficiency on delivery of infrastructure projects

Source/collection of

data

The source of the data is based on the number of signed completion

certificates.

Method of calculation Number

Data limitations Non submission of signed completion certificate

Type of indicator Output indicator

Calculation type Cumulative

Reporting cycle Annually for 5 years - the indicator is long term aligned to the MTEF

New indicator No

Desired performance Complete all projects within contract period

Indicator

responsibility

Director

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Indicator 3.3

Indicator title Percentage of projects completed within approved budget

Short definition Cost effectiveness in delivery of infrastructure projects

Purpose/importance To measure the economics of delivery of projects

Source/collection of

data

The source of the data is based on expenditure reports.

Method of calculation Numbers

Data limitations System financial information not updated

Type of indicator Output indicator

Calculation type Cumulative

Reporting cycle Annually for 5 years - the indicator is long term aligned to the MTEF

New indicator No

Desired performance Projects completed within budget

Indicator

responsibility

Director

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Indicator 3.4

Indicator title Number of projects in the current WCS project list cleared

Short definition Completion of building program

Purpose/importance To measure the delivery of completed projects as programmed to users

Source/collection of

data

The source of the data is based on completion of projects in the building

program.

Method of calculation Number

Data limitations Design and construction not properly monitored

Type of indicator Output indicator

Calculation type Cumulative

Reporting cycle Annually for 5 years - the indicator is long term aligned to the MTEF

New indicator No

Desired performance All registered projects in building program are successfully completed

Indicator

responsibility

Director

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Indicator 3.5

Indicator title Number of construction contracts allocated towards BBBEE

Short definition Projects executed by BBBEE firms

Purpose/importance To achieve inclusive economic participation

Source/collection of

data

The source of the data is based on register of contracts awarded

Method of calculation Number

Data limitations Award register not created and updated

Type of indicator Output indicator

Calculation type Cumulative

Reporting cycle Annually for 5 years - the indicator is long term aligned to the MTEF

New indicator No

Desired performance For every 100 contracts awarded, 35 goes to BBBEE

Indicator

responsibility

Director

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3.1.C SPECIAL PROJECTS

Indicator 3.6

Indicator title Number of schools completed within planned construction period

Short definition A total of 919 schools will be beautified with the use of contractors

appointed per cluster.

Purpose/importance To ensure that the construction works are done within time, cost and

specification.

Source/collection of

data

A completion certificate will be issued to the contractor at the end of

construction and all snags have been addressed.

Method of calculation Bill of quantities will detail the description and quantity of works to be

done per school

Data limitation Poor workmanship by the contactor

Type of indicator Output

Calculation type Non-Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance All 919 schools constructed

Indicator responsibility Director

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Indicator 3.7

Indicator title Number of Work Opportunities Created*

Short definition Providing opportunities for the unemployed to contribute to the

economy.

Purpose/importance To create Work Opportunities Created*opportunities for people within

the communities where the schools are being beautified

Source/collection of

data

The social facilitators will collect date based on the community profiling

Method of calculation The labour desk recodes will indicate the actual number of jobs created

within the project

Data limitation Poor reporting on work opportunities created by the labour desk

Type of indicator Output

Calculation type Non-Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance 5 job opportunities will be created per school.

Indicator responsibility Director

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4. PROGRAMME 4: REAL ESTATE MANAGEMENT

4.1.A Management of Freehold Property & Land Administration and Management

Indicator 4.1

Indicator title Percentage occupancy rate increased for partially occupied property

Short definition The measure of growth in the utilization of partially occupied properties

Purpose/importance Increment in occupancy rate in partially occupied properties to its full potential for financial growth

Source/collection of

data

Immovable Asset Register and Property Management Information Systems

Method of calculation Current value of occupied asset portfolio

Data limitation Property Management Information Systems not updated, absence of integrated management system to track property performance, incomplete Asset Register

Type of indicator Output

Calculation type Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance Occupancy rate increase over 5 year plan

Indicator responsibility DDG: Regional Coordination

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Indicator 4.2

Indicator title Number of vacant land (Land Parcels) let out towards economic

development initiatives

Short definition Development of vacant land parcels by private & public entities towards social-economic development initiatives

Purpose/importance Social-economic development of vacant land for revenue generation

Source/collection of data

Immovable Asset Register and Property Management Information Systems

Method of calculation Current number of vacant land parcels within the asset portfolio

Data limitation Property Management Information Systems not updated, absence of integrated management system to track property performance, incomplete Asset Register

Type of indicator Output

Calculation type Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance Occupancy rate increase over 5 year plan

Indicator responsibility

DDG: Regional Coordination

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4.1.B Surplus Freehold (Revenue) Management & Leasehold Management

Indicator 4.3

Indicator title Number of surplus freehold office type properties let out for revenue

generation

Short definition Measuring performance of the portfolio in relation to increasing revenue of office surplus properties

Purpose/importance To release office surplus properties for revenue generation

Source/collection of data

Policies & Procedures, Immovable Asset Register, Property Management Information Systems CAMPs, WCS and valuation reports

Method of calculation - Identification of areas where there is space for revenue generation

Data limitation Lack of Immovable Asset Management system, and data integrity

Type of indicator Economy

Calculation type Non-Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance 500 surplus freehold (office type) let out/Vacant Land

Indicator responsibility DDG: Regional Coordination

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Indicator 4.4

Indicator title Number of surplus freehold residential properties let out for revenue

generation

Short definition Measuring performance of the portfolio in relation to increasing revenue of residential surplus properties

Purpose/importance To release residential surplus properties for revenue generation

Source/collection of data

Policies & Procedures, Immovable Asset Register, Property Management Information Systems CAMPs, WCS and valuation reports

Method of calculation Identification of areas where there is space for revenue generation

Data limitation Lack of Immovable Asset Management system, and data integrity

Type of indicator Economy

Calculation type Non-Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance 2500 surplus (residential) let out

Indicator responsibility DDG: Regional Coordination

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Indicator 4.5

Indicator title Number of lease agreements reviewed according to the rental rate per square metre and escalations

Short definition Measuring performance of the portfolio in relation to lease agreements concluded and rental amounts saved

Purpose/importance To provide suitable accommodation for user departments

Source/collection of data

Policies & Procedures, indexes, benchmarking/ rental comparatives , Property Management Information Systems, Immovable Asset Register and CAMPs

Method of calculation Completed reports counted on a quarterly basis.

Data limitation Data integrity on Property Management Information Systems, non-submission of U-Amps’ and absence of an integrated Asset Management system

Type of indicator Output

Calculation type Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance R300 million saved on rental revision 100% of expired leases procurement on time 80% contracts concluded on time

Indicator responsibility DDG: Regional Coordination

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Indicator 4.6

Indicator title Percentage of leases renewed before expiry date

Short definition Measuring performance of the portfolio in relation to lease agreements concluded and renewal of lease agreements before the expiry date

Purpose/importance Renewal of current leases within the requisite time frame

Source/collection of data

Policies & Procedures, indexes, benchmarking/ rental comparatives , Property Management Information Systems, Immovable Asset Register and CAMPs

Method of calculation Quarterly

Data limitation Data integrity on Property Management Information Systems, non-submission of U-Amps’ and absence of an integrated Asset Management system

Type of indicator Output

Calculation type Cumulative

Reporting cycle DDG: REAL ESTATE MANAGEMENT

New indicator Yes

Desired performance R300 million saved on rental revision 100% of expired leases procurement on time 80% contracts concluded on time

Indicator responsibility DDG: Regional Coordination

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Indicator 4.7

Indicator title Percentage of leased accommodation (leased in) provided within

agreed time period

Short definition Measuring performance of the portfolio in relation to leased

accommodation provided

Purpose/importance Provision of leased accommodation within the stipulated time frame to

the lessee

Source/collection of data

Policies & Procedures, indexes, benchmarking/ rental comparatives

, Property Management Information Systems, Immovable Asset

Register and CAMPs

Method of calculation Quarterly

Data limitation Data integrity on Property Management Information Systems, non-

submission of U-Amps’ and absence of an integrated Asset

Management system

Type of indicator Output

Calculation type Cumulative

Reporting cycle DDG: REAL ESTATE MANAGEMENT

New indicator Yes

Desired performance 70% by 2019

Indicator responsibility DDG: Regional Coordination

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Indicator 4.8

Indicator title Percentage of surplus freehold property allocated towards BBBEE

Short definition Surplus freehold property percentage allocated towards BBBEE compliant

property developers

Purpose/importance To achieve inclusive economic participation

Source/collection of

data

The source of the data is based on register of contracts awarded

Method of calculation Number

Data limitations Award register not created and updated

Type of indicator Output indicator

Calculation type Cumulative

Reporting cycle Annually

New indicator No

Desired performance 10% towards BBBEE

Indicator

responsibility

Director

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5. PROGRAMME 5: REAL ESTATE INFORMATION & REGISTRY SERVICES

5.1.A ASSET REGISTRY SERVICES & CONVEYANCING

Indicator 5.1

Indicator title Percentage of identified Real Estate Assets verified

Short definition Complete Immovable Asset Register (IAR) with on-going maintenance,

verified through the integrated business processes of the PMTE to ensure

information on immovable assets is compliant, accurate and reliable.

Purpose/importance Verified identified Immovable Assets in support of asset investment, property and construction management functions of the PMTE.

Source/collection of

data

The source of the data to enhance the Immovable Asset Register is various immovable asset data sources such as the Deeds Web, Deeds data (Pub land data), Surveyor-General, Municipalities and Custodians’ IARs (National and Provincial spheres of Government) and other business units in the PMTE.

Method of calculation Percentage of verified Immovable Assets

Data limitations Incomplete data; inaccurate property descriptions; and the dependency on various stakeholders for the provision of data

Type of indicator Output Indicator

Calculation type Cumulative

Reporting cycle Quarterly

New indicator No

Desired performance The actual performance that is higher than the targeted performance

Indicator

responsibility Chief Director: Asset Register Management

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Indicator 5.2

Indicator title Percentage of Real Estate Assets (annually identified after December)

verified

Short definition Complete Immovable Asset Register (IAR) with on-going maintenance for

additional immovable assets identified after December on an annual basis,

verified through the integrated business processes of the PMTE to ensure

information on immovable assets is compliant, accurate and reliable.

Purpose/importance Verified Immovable Assets identified annually after December in support of asset investment, property and construction management functions of the PMTE.

Source/collection of

data

The source of the data to enhance the Immovable Asset Register is various immovable asset data sources such as the Deeds Web, Deeds data (Pub land data), Surveyor-General, Municipalities and Custodians’ IARs (National and Provincial spheres of Government) and other business units in the PMTE.

Method of calculation Percentage of number of Immovable Assets (identified after December annually) verified

Data limitations Incomplete data; inaccurate property descriptions and the dependency on various stakeholders for the provision of data

Type of indicator Output Indicator

Calculation type Non-cumulative.

Reporting cycle Quarterly.

New indicator Yes

Desired performance The actual performance that is higher than the targeted performance

Indicator

responsibility Chief Director: Asset Register Management

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Indicator 5.3

Indicator title Number of Provincial Real Estate Asset Register incorporated into the single

repository*

Short definition Incorporated Provincial Custodians IARs into the single repository

Purpose/importance All State-owned immovable assets in the three spheres of Government

incorporated into a single repository

Source/collection of

data The data comes from various Provincial Custodians’ Immovable Asset

Registers as reconciled against the Deeds data and other Custodians IARs

Method of calculation Total number of Provincial Custodians IARs incorporated into the single repository

Data limitations IARs data integrity, incomplete/inaccurate property descriptions and different sources (electronic systems) and definitions that could have been used by Custodians

Type of indicator Output Indicator

Calculation type Non-cumulative

Reporting cycle Quarterly.

New indicator Yes

Desired performance The actual performance that is higher than the targeted performance

Indicator

responsibility Chief Director: Asset Register Management

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Indicator 5.4

Indicator title Number of Metropolitan Municipalities Real Estate Asset Registry’s

incorporated into the single repository

Short definition Incorporated Provincial Custodians IARs into the single repository

Purpose/importance All State-owned immovable assets in the three spheres of Government incorporated into a single repository

Source/collection of

data

To incorporate Metropolitan Municipalities IARs into the single repository. The data comes from various immovable assets data sources like Metropolitan Municipalities IARs

Method of calculation Total number of Metropolitan Municipalities IARs incorporated into the single repository

Data limitations IARs data integrity, incomplete/inaccurate property descriptions, different sources (electronic systems), definitions that could have been used by Custodians and different regulatory environments

Type of indicator Output Indicator

Calculation type Non-cumulative.

Reporting cycle Quarterly.

New indicator Yes

Desired performance The actual performance that is higher than the targeted performance

Indicator

responsibility Chief Director: Asset Register Management

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Indicator 5.5

Indicator title Percentage of Conveyancing within 180 days

Short definition Complete Immovable Asset Register (IAR) with on-going maintenance,

verified through the integrated business processes of the PMTE to ensure

information on immovable assets is compliant, accurate and reliable.

Purpose/importance Verified identified Immovable Assets in support of asset investment, property and construction management functions of the PMTE.

Source/collection of

data

The source of the data to enhance the Immovable Asset Register is various immovable asset data sources such as the Deeds Web, Deeds data (Pub land data), Surveyor-General, Municipalities and Custodians’ IARs (National and Provincial spheres of Government) and other business units in the PMTE.

Method of calculation Percentage of verified Immovable Assets

Data limitations Incomplete data; inaccurate property descriptions; and the dependency on various stakeholders for the provision of data

Type of indicator Output Indicator

Calculation type Cumulative

Reporting cycle Quarterly

New indicator No

Desired performance The actual performance that is higher than the targeted performance

Indicator

responsibility Chief Director: Asset Register Management

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Indicator 5.6

Indicator title Audit of all state coastal reserves under the custodianship of Public Works

Short definition Complete audit verified through the integrated business processes of the

PMTE to ensure information on all coastal reserves are compliant and

accurate.

Purpose/importance Verified identified coastal assets in support of asset investment, property and construction management functions of the PMTE.

Source/collection of

data

The source of the data is various coastal asset data sources such as the Deeds Web, Deeds data (Pub land data), Surveyor-General, Custodians’ IARs (National and Provincial spheres of Government) and other business units in the PMTE.

Method of calculation Audit of verified coastal assets

Data limitations Incomplete data; inaccurate property descriptions; and the dependency on various stakeholders for the provision of data

Type of indicator Output Indicator

Calculation type Cumulative

Reporting cycle Quarterly

New indicator No

Desired performance The actual performance that is higher than the targeted performance

Indicator

responsibility Chief Director: Asset Register Management

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6. PROGRAMME 6: FACILITIES MANAGEMENT

6.1.A SCHEDULED MAINTENANCE & SHERQ MANAGEMENT

Indicator 6.1

Indicator title Number of identified buildings with Facilities Management Contracts

Short definition Contracts signed off by the Facilities Practitioner for identified buildings

Purpose/importance Facilities Management services to identified buildings

Source/collection of

data

Needs assessment reports for each identified building

Method of calculation Counting of buildings

Data limitations Inadequate and/or incomplete needs assessment reports

Type of indicator Output- FM contract

Calculation type Output- Number Buildings counted

Reporting cycle Quarterly

New indicator No

Desired performance 245 buildings with Facilities Management services

Indicator

responsibility

Chief Director: Facilities Management

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Indicator 6.2

Indicator title Reduction in kilowatt-hour (kWh) usage achieved on energy consumption

Short definition The indicator is measuring the kilowatt-hour (kWh) of electricity consumption in Government buildings

Purpose/importance To contribute towards reduction of energy and mitigate against Greenhouse gas emissions

Source/collection of

data Data collection to be drawn from Municipal bills / Regions through Energy Audits / baseline determination.

Method of calculation Simple reading of kWh

Data limitations Non-delivery of Municipal Bills/Incomplete Energy Audits

Type of indicator Output/Service

Calculation type Non-Cumulative

Reporting cycle Quarterly.

New indicator No

Desired performance Achieving the reduction in energy usage in support of National Energy Efficiency Strategy

Indicator

responsibility Chief Director: Facilities Management

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Indicator 6.3

Indicator title Reduction in kilolitre -(kl) usage achieved on water consumption

Short definition The indicator is measuring the water consumption in volumes.

Purpose/importance To contribute towards water security

Source/collection of

data Data collection to be drawn from Municipal bills/ Meter readings

Method of calculation Simple reading of kl

Data limitations Non-delivery of Municipal Bills/Faulty meters

Type of indicator Output/Service

Calculation type Cumulative

Reporting cycle Quarterly

New indicator No

Desired performance Achievement of reduction on water consumption contributing towards water security

Indicator

responsibility Chief Director: Facilities Management

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6.1.B UNSCHEDULED MAINTENANCE MANAGEMENT

Indicator 6.4

Indicator title Percentage efficiency (turnaround time) for unscheduled maintenance on

freehold property within 5 days

Short definition Handling of incoming requests/complaints via telephone, emails and SMS’s from clients through a centralized help-desk

Purpose/importance To ensure all calls are logged, routed to relevant departments for execution and provide feedback on status of each call logged to the requestor/complainant

Source/collection of

data Call centre reports

Method of calculation Turnaround time expressed as a percentage

Data limitations Accuracy of data

Type of indicator Output- call centre report- open and closed calls

Calculation type Cumulative

Reporting cycle Monthly and annually

New indicator No

Desired performance Efficient buildings- energy, environmental, health; safety

Indicator

responsibility Head: Facilities Management

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Indicator 6.5

Indicator title Number of work opportunities created through maintenance programmes

(DPW’s EPWP Targets)

Short definition Enable creation of work opportunities through DPW/EPWP programme

Purpose/importance To contribute to job creation and skills development initiatives of DPW

Source/collection of

data Monthly employment figures from Regional offices and HR reports

Method of calculation Simple count of work opportunities

Data limitations Delay in recruitment and selection criteria

Type of indicator Output- work opportunities

Calculation type Cumulative

Reporting cycle Quarterly

New indicator No

Desired performance DPW’s EPWP targets are achieved

Indicator

responsibility Head: Facilities Management

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Indicator 6.6

Indicator title Number of Building Management Systems installed

Short definition A computerized system that provides a single-point of managing all the building’s equipment(mechanical and electrical),energy management and environment

Purpose/importance To control and monitor building’s components including lighting and energy efficiency to reduce the life cycle costs and provide efficient facilities

Source/collection of

data Planned Maintenance/Identified buildings for installations

Method of calculation Simple count

Data limitations No specific limitations

Type of indicator Output- management system installed

Calculation type Non-Cumulative

Reporting cycle Quarterly

New indicator Yes

Desired performance Efficient buildings- energy, environmental, health; safety

Indicator

responsibility Head: Facilities Management

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Indicator 6.7

Indicator title Percentage of Facilities Management contracts allocated towards BBBEE

Short definition Management contracts allocated in support of the BBBEE

Purpose/importance To ensure transformation in the facilities Management industry

Source/collection of

data The source of the data is based on register of contracts awarded

Method of calculation Amount spent on FM contract

Data limitations Monitoring tool

Type of indicator Output- FM contract value /spend ids for BBBEE companies

Calculation type Cumulative

Reporting cycle Monthly

New indicator Yes

Desired performance DPW’s EPWP targets are achieved

Indicator

responsibility Head: Facilities Management

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