promoting excellence framework
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Promoting Excellence Framework. and changes to our training programme. Service Manager’s Away-Day, Stirling 3 April 2012. Standards of Care for Dementia in Scotland (2010). Service Manager’s Away Day Stirling 3 April 2012. - PowerPoint PPT PresentationTRANSCRIPT
Promoting Excellence Frameworkand changes to our training programme
Service Manager’s Away-Day, Stirling 3 April 2012
Standards of Care for Dementia in Scotland (2010)
Government commitment to improve the quality of care and support provided to people with dementia and their families.
Service Manager’s Away Day Stirling 3 April 2012
Promoting Excellence Framework
• Describes the minimum knowledge and skills required by ALL health and social care staff.
• This applies if staff are working in a person’s own home, in a day care facility or anywhere where they will come into contact with people with dementia and their families, e.g. pharmacists, clinics, and any Alzheimer Scotland facility.
Service Managers Away Day Stirling 3 April 2012
Staff will be working at one of the four levels:
• Informed Practice Level
• Skilled Practice Level
• Enhanced Practice Level
• Expertise Level
Service Manager’s Away DayStirling 3 April 2012
Dementia Informed Practice Level:
Provides the baseline knowledge and skills required by all staff working in health and social care settings including a person’s own home.
Service Manager’s Away DayStirling 3 April 2012
Informed Level Staff:
• Administrators
• Council Members
• Minibus Drivers
• National Office Staff
• Non-care Staff
• Volunteers
Service Manager’s Away DayStirling 3 April 2012
Dementia Skilled Practice Level
Describes the knowledge and skills required by all staff that have direct and/or substantial contact with people with dementia and their families and carers.
Service Manager’s Away DayStirling 3 April 2012
Skilled Level Staff
• Directors – minimum skilled level
(dependant on role)
• Personal Assistants
• Support Workers
• Volunteer co-ordinators
Service Manager’s Away DayStirling 3 April 2012
Enhanced Practice Level:
Outlines the knowledge and skills required by health and social services staff that have more regular and intense contact with people with dementia, provide specific interventions, and/or direct/manage care.
Service Manager’s Away DayStirling 3 April 2012
Enhanced Level Staff
• Assistant Service Managers
• Counsellors
• Service Managers
• Day Care Organisers
• Dementia Advisors
• Outreach Workers
• Post-diagnostic Link Workers
• Project Workers
• Regional Managers
• Service ManagersService Manager’s Away Day
Stirling 3 April 2012
Expertise Level:
Outlines the knowledge and skills required for health and social care staff who by virtue of their role and practice setting, play an expert specialist role in care, treatment and support of people with dementia.
Service Manager’s Away DayStirling 3 April 2012
Expertise Level Staff
• Development Team
Service Manager’s Away DayStirling 3 April 2012
Our Training
Service Manager’s Away DayStirling 3 April 2012
Informed Practice Level
• DVD & 3 Scie modules & days1 &2.
About Dementia
Service Manager’s Away DayStirling 3 April 2012
Getting To Know The Person With Dementia
The Environment
Skilled Level
• 8 Days of Training
• This includes the 4 days of induction.
• The content of some of the induction sessions
will change.
Service Manager’s Away Day 3 Stirling 3 April 2012
Induction Day 1
• Introduction to the organisation
• Introduction to the region, its services and local
support networks
• Introduction to working with people with dementia
• Introduction to working with carers
• Communication
Service Manager’s Away Day Stirling 3 April 2012
Induction Day 2
• Achievement, Fulfilment & Risk Enablement
• Social Inclusion & Diversity
• Rights & Responsibilities
• Adult Support & Protection
• Standards of Care for Dementia &
The Promoting Excellence Framework
• Personal Development
Service Manager’s Away DayStirling 3 April 2012
Day 3
• Personal Care
Service Manager’s Away DayStirling 3 April 2012
Day 4
• Manual Handling (People)
Service Manager’s Away DayStirling 3 April 2012
Day 5
• More About Dementia
• More About Communication & Behaviour
• The Impact of Dementia (on people with dementia
and their families)
Service Manager’s Away DayStirling 3 April 2012
Day 6 Personalisation Person Power module
Day 7
• Activities For People With Dementia
• Spirituality & Palliative Care
Service Manager’s Away DayStirling 3 April 2012
ePCP Person Centred Planning Tool
Service Manager Away DayStirling 3 April 2012
IntrelateConnecting information and people
•IT company - software solutions
•Have funding to explore electronic PCP with organisations
•Adapting tool already used in Learning Disabilities
•Meeting with us re customising tool to pilot
Carista Outcomes Model•Flexible Outcome Reporting Tool that can capture outcomes from a number of different frameworks
•Link Outcomes to Person Centred Planning
•Review and report on Personal Outcomes and Framework Outcomes for an individual
•Aggregate Reporting for Personal Outcomes and Framework Outcomes for a service
Benefits of Carista
•Where possible person takes lead in process
•Easy to create
•Easy to share
•Easy to store
•Easy to update
•Linked to outcomes model of our choice i.e. Talking Points
Talking Points Outcomes
Quality of life Process Change
Feeling safe
Having things to do
Seeing people
As well as can be
Life as want (including where you live)
Listened to
Having a say
Respect
Responded to
Reliability
Improved confidence
Improved skills
Improved mobility
Reduced symptoms
The end result or impact of a service on an individual
Person Centred PlanningCarry out and record
planning
Graphically & animated
Or
Form Based
Aggregate Reporting
Customising for AS use
Day 8
• Telecare & Assistive Technology
• Life Story & Reminiscence
Service Manager’s Away DayStirling 3 April 2012
Skilled Level Staff
In order to retain Skilled Level status,
staff will be required to complete 2 days of training
annually.
Service Manager’s Away DayStirling 3 April 2012
The training calendar
• Will be published at the end of April
• We have 18 months to complete the training.
• Skilled level training will start at the end of May.
Service Manager’s Away DayStirling 3 April 2012
Enhanced Level Training
• Enhanced Level training will start in October
• Staff at each level should have the knowledge and
skills required of the preceding levels.
Service Manager’s Away DayStirling 3 April 2012
Enhanced Level Training =8 Days
• Day 1 Models of Support (including SDS)
• Day 2 Spirituality & Palliative Care
• Day 3 Telecare & Assistive Technology
• Day 4 Learning Disability & Dementia
• Day 5 Legal Matters
• Day 6 Peer Support Groups
• Day 7 Talking Points/Outcomes
• Day 7 Risk Enablement
• Day 8 Seminar/Roadshow
Service Manager’s Away DayStirling 3 April 2012
Anne-Marie [email protected]
Service Manager’s Away DayStirling 3 April 2012