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AlphaPM Project Management Webinar Program Module APM01 Tony Crawford, PMP www.alphaPM.com 110211 Project Management Lessons Learned From The Movies

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AlphaPM Project Management Webinar Program

Module APM01

Tony Crawford, PMP

www.alphaPM.com

110211

Project Management Lessons Learned

From The Movies

Tony Crawford, PMP

Tony Crawford, PMP is the President and Executive Consultant for AlphaPM Inc., established to help organizations and individuals in the successful delivery of their mission critical projects through project management training, consulting and team development.

He has received numerous accolades and awards for his work in

private and public organizations across Canada and the United States, and has worked on international assignments in other countries, including Saudi Arabia and Brazil.

He has over 40 years of experience in virtually all areas of

Information Technology including: - CIO/Executive IT Management - Program/Project Management - Project Management Training - Internet Applications and Services - Strategic Systems Planning - Data Centre Operations - Business Continuity Planning - Systems Life Cycle Methodologies - Systems Quality Assurance

ALPHAPM PROJECT MANAGEMENT WEBINAR PROGRAM

APM01 Project Management Lessons Learned From The Movies

APM02 How To Build A Great Project Plan

APM03 How To Keep Your Project On Schedule And Within Budget

APM04 Scope Management and Work Breakdown Structures Made Easy

APM05 Risk Management Made Easy

APM06 Earned Value Management Made Easy

APM07 Start Your Project On The Right Track With A Successful Kickoff Meeting

APM08 How To Build A Great Project Management Office

APM09 Project Health Check Workshop

APM10 GO-PSAC Project Success Factors

(GOals, Processes, Skills, Attitude, Culture)

APM11 Project Management Lessons Learned From Aviation

APM12 Quality Management Made Easy

APM13 Project Dashboards

For more information, and to register: www.alphapm.com/webinars

Webinar Materials

Presentation slides

4

Certificate of

Completion

Presentation

Claim PDUs

Tools and Templates

Claiming PDUs for

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Please do not share them with others.

Communications

Management Plan

For Reference

Note: You may claim 1 PDU for this Webinar in:

- Category 4 (Other Program Provider) before March 1, 2011

- Category B (Continuing Education) after March 1, 2011.

There is no limit on the number of PDUs that you can claim in either of these Categories.

Knowledge Areas covered: Scope, Time, Cost, Quality, HR, Communications, Risk

Provider Info: http://www.alphapm.com/about.html

Provider URL: www.alphapm.com

Risk Register

#

Date Threat

Probability

of

Occurrence

$$

Impact

Expected

Monetary

Value

Mitigating Actions

Action By - Target DateStatus

Date

Identif ied

Identify Threat Rank Rank Rank Identify mitigating actions

Person assigned

Target Date

Date - Give update on status of mitigating actions,

impacts to date etc.

Example

1/1/09 Vendor cannot deliver Test Facilities

on schedule, resulting in a delay to

the cutover date (2/1/08)

0.5 $10,000 $5,000 Arrange for the use of Test

Facilities from the ABC

project

Jan Dow - 1/8/09

1/15/09 - Test Facilities now planned for

delivery on Feb 15. ABC Test facilities can be

used in the interim, so there will be no impact

on the project schedule.

1

2

3

4

NASA Lessons Learned Database [link]

Lessons Learned For Project Managers [link]

PM Tips Lessons

Learned template [link]

Quantum Opportunity

Log

PMBOK® Guide (Fourth Edition): Mapping of Project Management Processes to the Process Groups and Knowledge Areas

Initiating Planning Executing Monitoring &

Controlling Closing

Project Integration

Management

Develop Project Charter Develop Project

Management Plan

Direct and Manage

Project Execution

Monitor and Control Project

Work

Perform Integrated Change

Control

Close Project or

Phase

Project Scope Management

Collect Requirements

Define Scope

Create WBS

Verify Scope

Control Scope

Project Time Management

Define Activities

Sequence Activities

Estimate Activity Resources

Estimate Activity Durations

Develop Schedule

Control Schedule

Project Cost Management

Estimate Costs

Determine Budget

Control Costs

Project Quality Management

Plan Quality Perform Quality

Assurance

Perform Quality Control

Project Human

Resource Management

Develop Human Resource

Plan

Acquire Project Team

Develop Project Team

Manage Project Team

Project

Communications Management

Identify Stakeholders Plan Communications Distribute Information

Manage Stakeholder

Expectations

Report Performance

Project Risk Management Plan Risk Management

Identify Risks

Perform Qualitative Risk

Analysis

Perform Quantitative Risk

Analysis

Plan Risk Responses

Monitor and Control Risks

Project Procurement Management

Plan Procurements Conduct Procurements Administer Procurements Close Procurements

Process

Groups Knowledge

Areas

42 Processes

P. 43

Project Management

Step by Step

1. Ensure the viability of your project

2. Develop the Project Charter

Initiating

3. Establish the Project Notebook/Extranet

4. Hold the Project Kickoff Meeting

5. Develop the Project Plan 5.1 Develop the Scope Statement 5.2 Develop the Work Breakdown Structure 5.3 Define Project Activities 5.4 Sequence Project Activities 5.5 Estimate Project Activity Durations 5.6 Develop the Project Schedule 5.7 Estimate Project Costs 5.8 Determine Resource Requirements 5.9 Develop the Risk Response Plan Subsidiary Management Plans 5.a Develop the Scope Management Plan 5.b Develop the Schedule Management Plan 5.c Develop the Cost Management Plan 5.d Develop the Quality Management Plan 5.e Develop the Staffing Management Plan 5.f Develop the Communications Management Plan 5.g Develop the Risk Management Plan 5.h Develop the Procurement Management Plan

Planning

6. Execute the Project Plan

7. Carry out Quality Assurance

8. Develop your Project Team

9. Issue Status Reports

10. Manage Procurement of External Resources

Executing

11. Control Project Changes

12. Manage Project Issues

13. Ensure Formal Acceptance of all Deliverables

14. Control the Project Scope, Schedule and Cost

15. Control the Project Quality

16. Report Project Performance

17. Control Project Risks

Monitoring and Controlling

18. Document Lessons Learned

19. Close the Project

20. Celebrate Project Success

Closing

6

7

Groundhog Day

Lesson Learned

The value of Lessons Learned to achieve Continuous Improvement

Project Management

- 20 Steps to Success

1. Ensure the viability of your project

2. Develop the Project Charter

Initiating

3. Establish the Project Notebook/Extranet

4. Hold the Project Kickoff Meeting

5. Develop the Project Plan 5.1 Develop the Scope Statement 5.2 Develop the Work Breakdown Structure 5.3 Define Project Activities 5.4 Sequence Project Activities 5.5 Estimate Project Activity Durations 5.6 Develop the Project Schedule 5.7 Estimate Project Costs 5.8 Determine Resource Requirements 5.9 Develop the Risk Response Plan Subsidiary Management Plans 5.a Develop the Scope Management Plan 5.b Develop the Schedule Management Plan 5.c Develop the Cost Management Plan 5.d Develop the Quality Management Plan 5.e Develop the Staffing Management Plan 5.f Develop the Communications Management Plan 5.g Develop the Risk Management Plan 5.h Develop the Procurement Management Plan

Planning

6. Execute the Project Plan

7. Carry out Quality Assurance

8. Develop your Project Team

9. Issue Status Reports

10. Manage Procurement of External Resources

Executing

11. Control Project Changes

12. Manage Project Issues

13. Ensure Formal Acceptance of all Deliverables

14. Control the Project Scope, Schedule and Cost

15. Control the Project Quality

16. Report Project Performance

17. Control Project Risks

Monitoring and Controlling

18. Document Lessons Learned

19. Close the Project

20. Celebrate Project Success

Closing

8

POLL

Are Lessons Learned collected on your projects and actions taken as a result?

1 Lessons Learned are collected, and are usually acted upon.

2 Lessons Learned are collected, but are not often acted upon.

3 Lessons Learned are not collected at this time.

9

Capability Maturity Model Integration

1. Initial

Process characterized

for projects and is often

reactive 2. Managed

3. Defined

Process characterized for the

organization and is proactive.

(Projects tailor their process from

the organization’s standard).

4. Quantitatively

Managed

Process measured

and controlled

5. Optimizing Focus on

Process

Improvement

Processes unpredictable,

poorly controlled and

reactive

CMMI is a model that consists of best practices for system and software development and maintenance. The model may also be used as a framework for appraising the process maturity of the organization.

Source: Wikipedia

10

PMI’s Organizational Project Management Maturity Model (OPM3®)

OPM3 Construct

Ref: PMI Organizational Project Management Maturity Model (OPM3®) Standard 11

Lessons Learned

Ongoing

– Collect “lessons learned” throughout the

project

– Synthesize at the end of each phase

– Disseminate and action to address

Topics to address

What worked well

What could be done better

– Were requirements and schedules met to client

satisfaction

– Was the project within budget

– Was there a good balance between scope,

schedule and budget

– Was the project methodology effective

– Were risks identified and addressed effectively

– Was team morale good

– Was there good participation by and

communications with all stakeholders

– Were deliverables of good quality

At the end of each phase/project

– Hold a formal “lessons learned” review with

key team members and stakeholders

– Provide an advance agenda

– Facilitate with an external facilitator

– Personal issues are “out of bounds”

– Intent is to improve the process, not find a

scapegoat

– Synthesize and disseminate widely

– Foster the application of lessons learned to

future projects across the organization

12

Project Management

- 20 Steps to Success

1. Ensure the viability of your project

2. Develop the Project Charter

Initiating

3. Establish the Project Notebook/Extranet

4. Hold the Project Kickoff Meeting

5. Develop the Project Plan 5.1 Develop the Scope Statement 5.2 Develop the Work Breakdown Structure 5.3 Define Project Activities 5.4 Sequence Project Activities 5.5 Estimate Project Activity Durations 5.6 Develop the Project Schedule 5.7 Estimate Project Costs 5.8 Determine Resource Requirements 5.9 Develop the Risk Response Plan Subsidiary Management Plans 5.a Develop the Scope Management Plan 5.b Develop the Schedule Management Plan 5.c Develop the Cost Management Plan 5.d Develop the Quality Management Plan 5.e Develop the Staffing Management Plan 5.f Develop the Communications Management Plan 5.g Develop the Risk Management Plan 5.h Develop the Procurement Management Plan

Planning

6. Execute the Project Plan

7. Carry out Quality Assurance

8. Develop your Project Team

9. Issue Status Reports

10. Manage Procurement of External Resources

Executing

11. Control Project Changes

12. Manage Project Issues

13. Ensure Formal Acceptance of all Deliverables

14. Control the Project Scope, Schedule and Cost

15. Control the Project Quality

16. Report Project Performance

17. Control Project Risks

Monitoring and Controlling

18. Document Lessons Learned

19. Close the Project

20. Celebrate Project Success

Closing

13

Quantum Opportunities

14

Quantum Opportunity Log

# Quantum Opportunity Notes

1

2

3

4

5

6

7

8

9

10

15

Apollo 13

Lunar Module Command and Service Module

James Lovell

John Swigert

Fred Haise

Gene Kranz

Flight Director

Launch: 11 April, 1970

Lessons Learned

Control Project Scope, Schedule and Cost

Control Project Quality

Control Project Risk

Article on PM Boulevard (July 2004)

The Art of Strategic Failure by Michael Dobson

17

Apollo 13

Risk

Project Constraints

Quality

Scope

Budget

Schedule

18

Project Management

- 20 Steps to Success

1. Ensure the viability of your project

2. Develop the Project Charter

Initiating

3. Establish the Project Notebook/Extranet

4. Hold the Project Kickoff Meeting

5. Develop the Project Plan 5.1 Develop the Scope Statement 5.2 Develop the Work Breakdown Structure 5.3 Define Project Activities 5.4 Sequence Project Activities 5.5 Estimate Project Activity Durations 5.6 Develop the Project Schedule 5.7 Estimate Project Costs 5.8 Determine Resource Requirements 5.9 Develop the Risk Response Plan Subsidiary Management Plans 5.a Develop the Scope Management Plan 5.b Develop the Schedule Management Plan 5.c Develop the Cost Management Plan 5.d Develop the Quality Management Plan 5.e Develop the Staffing Management Plan 5.f Develop the Communications Management Plan 5.g Develop the Risk Management Plan 5.h Develop the Procurement Management Plan

Planning

6. Execute the Project Plan

7. Carry out Quality Assurance

8. Develop your Project Team

9. Issue Status Reports

10. Manage Procurement of External Resources

Executing

11. Control Project Changes

12. Manage Project Issues

13. Ensure Formal Acceptance of all Deliverables

14. Control the Project Scope, Schedule and Cost

15. Control the Project Quality

16. Report Project Performance

17. Control Project Risks

Monitoring and Controlling

18. Document Lessons Learned

19. Close the Project

20. Celebrate Project Success

Closing

19

Lessons Learned

Control Project Scope, Schedule and Cost

Control Project Quality

Control Project Risk

Keep the Focus on the Project Goal

The Value of Leadership and Teamwork

20

Apollo 13

• RMS Titanic left Queenstown at 1:30pm on April 11, 1912

• Received ice warnings on April 12, 13 and six on April 14, from 9am to 9:40pm.

(Not known if messages were delivered to the bridge, or ignored).

• Iceberg hit at 11:40pm on April 14, causing holes in 5 bulkheads.

• Ship finally starts sinking just after 2am on April 15.

Reference: www.titanic.com

April 11 April 12 April 13 April 14 April 10 1912

21

POLL

How often are Risk Management processes applied to projects in your

organization?

1 Always

2 Sometimes

3 Never

23

Risk Management Processes

Risk Identification

Risk Response

Planning

Risk Monitoring

and Control Risk Analysis

24

Risk Register

# Date Threat

Probability

of

Occurrence

Impact

Expected

Monetary

Value

Mitigating Actions

Action By – Target Date Status

1

2

3

4

5

# Date Opportunity

Probability

of

Occurrence

Benefit

Expected

Monetary

Value

Supporting Actions

Action By – Target Date Status

1

2

3

4

5

25

Risk Management Processes (Threats)

# Date Threat

Probability

of

Occurrence

Impact

Expected

Monetary

Value

Mitigating Actions

Action By – Target Date Status

Risk Identification

- Project Charter

- Project Scope Statement

- Project Plan

- Historical Information

- Lessons Learned

Too

ls &

Tech

niqu

es - Documentation Reviews

- Information Gathering Techniques (e.g. Brainstorming)

- Checklists

- Risk Breakdown Structure

-Diagramming techniques

- Risk Register (Identified Threats)

- Project Plan updates

Out

puts

Inp

uts

Risk Analysis

- Risk Register (Identified Threats)

- Work Performance information

- Qualitative and Quantitative Risk Analysis techniques

- Risk Probability and Impact Assessment

- Probability and Impact matrix

- Risk Categorization

- Risk Register (Prioritized Threats)

Risk Response

Planning

- Risk Register (Prioritized Threats)

- Project Plan

- Risk Register (Mitigating Actions)

- Contingency Reserve

- Project Plan updates

Strategies for addressing Threats

- Avoidance

- Transference

- Mitigation

- Acceptance

Risk Monitoring

and Control

- Risk Register

- Project Plan

- Work Performance

- Performance Reports

- Risk Reassessment

- Risk/Project audits

- Variance and Trend analysis

- Performance measurement

- Reserve management

- Corrective actions

- Workaround plans

- Project plan updates

- Updated Risk Register

- Lessons learned

26

Communications Management Plan - Example

Stakeholder Communications

Method

Frequency Responsibility Notes

Key Stakeholders

Project Kickoff

Meeting

Start of project Program Management

Office

•Both Team and Client

Kickoff meetings

recommended

Extranet ongoing Program Management

Office

•Include project schedule,

key project deliverables,

meeting minutes, change

request log, issues log

Client Executive Executive Steering

Committee

Monthly – first

Wednesday of

each month

Account Manager •Review status, milestones

met, earned value indicators.

key issues

Client Sponsor Status Meetings

Status Report (email)

Weekly –

Friday 2 pm

Project Manager •Review project status,

schedule, change requests,

issues

Development team Status Meetings Weekly –

Friday 11 am

Project Manager •Provides input for

subsequent meeting with

client sponsor

Client managers Newsletter (email) Weekly –

Friday

Project Management

Office

Client Sponsor/

Key Client

Stakeholders

Client Satisfaction

Survey

Monthly/End of

each phase

Account Manager/

Project Manager

•Informal (monthly)

•Formal (end of each phase)

28

Project Management

- 20 Steps to Success

1. Ensure the viability of your project

2. Develop the Project Charter

Initiating

3. Establish the Project Notebook/Extranet

4. Hold the Project Kickoff Meeting

5. Develop the Project Plan 5.1 Develop the Scope Statement 5.2 Develop the Work Breakdown Structure 5.3 Define Project Activities 5.4 Sequence Project Activities 5.5 Estimate Project Activity Durations 5.6 Develop the Project Schedule 5.7 Estimate Project Costs 5.8 Determine Resource Requirements 5.9 Develop the Risk Response Plan Subsidiary Management Plans 5.a Develop the Scope Management Plan 5.b Develop the Schedule Management Plan 5.c Develop the Cost Management Plan 5.d Develop the Quality Management Plan 5.e Develop the Staffing Management Plan 5.f Develop the Communications Management Plan 5.g Develop the Risk Management Plan 5.h Develop the Procurement Management Plan

Planning

6. Execute the Project Plan

7. Carry out Quality Assurance

8. Develop your Project Team

9. Issue Status Reports

10. Manage Procurement of External Resources

Executing

11. Control Project Changes

12. Manage Project Issues

13. Ensure Formal Acceptance of all Deliverables

14. Control the Project Scope, Schedule and Cost

15. Control the Project Quality

16. Report Project Performance

17. Control Project Risks

Monitoring and Controlling

18. Document Lessons Learned

19. Close the Project

20. Celebrate Project Success

Closing

29

Wizard of Oz

Lesson Learned

30

Keep the Focus on the Project Goal

POLL

What did the Scarecrow wish to obtain by joining Dorothy's team?

1 Heart

2 Brain

3 Courage

4 Marriage to Dorothy

31

POLL

What reward did the Cowardly Lion receive for assisting Dorothy in her

project to return to Kansas?

1 Testimonial Watch

2 Golden Crown

3 Triple Cross Medal of Courage

4 Dr. of Thinkology Diploma

32

Wizard of Oz

Lesson Learned

33

Keep the Focus on the Project Goal

Develop and Support Your Project Team

Project Management

- 20 Steps to Success

1. Ensure the viability of your project

2. Develop the Project Charter

Initiating

3. Establish the Project Notebook/Extranet

4. Hold the Project Kickoff Meeting

5. Develop the Project Plan 5.1 Develop the Scope Statement 5.2 Develop the Work Breakdown Structure 5.3 Define Project Activities 5.4 Sequence Project Activities 5.5 Estimate Project Activity Durations 5.6 Develop the Project Schedule 5.7 Estimate Project Costs 5.8 Determine Resource Requirements 5.9 Develop the Risk Response Plan Subsidiary Management Plans 5.a Develop the Scope Management Plan 5.b Develop the Schedule Management Plan 5.c Develop the Cost Management Plan 5.d Develop the Quality Management Plan 5.e Develop the Staffing Management Plan 5.f Develop the Communications Management Plan 5.g Develop the Risk Management Plan 5.h Develop the Procurement Management Plan

Planning

6. Execute the Project Plan

7. Carry out Quality Assurance

8. Develop your Project Team

9. Issue Status Reports

10. Manage Procurement of External Resources

Executing

11. Control Project Changes

12. Manage Project Issues

13. Ensure Formal Acceptance of all Deliverables

14. Control the Project Scope, Schedule and Cost

15. Control the Project Quality

16. Report Project Performance

17. Control Project Risks

Monitoring and Controlling

18. Document Lessons Learned

19. Close the Project

20. Celebrate Project Success

Closing

34

1. Initial

2. Repeatable

3. Defined

4. Managed

5. Optimizing

www.sei.cmu.edu

Compensation

Training

Performance Management

Staffing

Communication

Work Environment

Participatory Culture

Competency-Based Practices

Career Development

Competency Development

Workforce Planning

Knowledge and Skills Analysis

Organizational Performance Alignment

Organizational Competency Management

Team-Based Practices

Team Building

Mentoring

Continuous Workforce Innovation

Coaching

Personal Competency Development

Install basic discipline

into workforce activities

Identify core

competencies

and align workforce

activities with them

Quantitatively manage

organizational growth

in workforce capabilities

and establish

competency-based teams

Continuously improve

methods for developing

personal and organizational

competence

35

Foster Team Development

• Project Team Communications – Status Meetings

– Regular individual feedback on performance

– Supportive of initiatives and problem resolution

– Rewards and recognitions (team and individual)

• Coaching (mostly by the Project Manager)

• Mentoring (by another Manager)

• Training – Technical or Management related

– Classroom, Web Based, Books, Industry groups

• Performance Appraisals – Set clear Goals and Objectives

36

Project Management Lessons Learned From The Movies

The Value of Lessons Learned to achieve

Continuous Improvement

The Value of Risk Management

The Importance of Communications

Keep the Focus on the Project Goal

Develop and Support Your Team

Control Project Scope, Schedule and Cost Control Project Quality

Control Project Risk

Keep the Focus on the Project Goal

The Value of Leadership and Teamwork

37

Questions?

Project Management Lessons Learned

From The Movies

α PM

38

Please provide your feedback: APM01 Post Webinar Survey

Thank you for attending this Webinar!

AlphaPM Project Management Webinar Program

Module APM01

Tony Crawford, PMP

www.alphaPM.com

Project Management Lessons Learned

From The Movies

AlphaPM Project Management Webinar Program

Overview

α PM

Tony Crawford, PMP AlphaPM Inc. [email protected] www.alphaPM.com

110101

ALPHAPM PROJECT MANAGEMENT WEBINAR PROGRAM Duration

(hours) PDUs Cost

APM01 Project Management Lessons Learned From The Movies 1.0 1.0 $25

APM02 How To Build A Great Project Plan 1.0 1.0 $25

APM03 How To Keep Your Project On Schedule And Within Budget 1.0 1.0 $25

APM04 Scope Management and Work Breakdown Structures Made Easy 1.0 1.0 $25

APM05 Risk Management Made Easy 1.0 1.0 $25

APM06 Earned Value Management Made Easy 1.0 1.0 $25

APM07 Start Your Project On The Right Track With A Successful Kickoff Meeting 1.0 1.0 $25

APM08 How To Build A Great Project Management Office 1.0 1.0 $25

APM09 Project Health Check Workshop 4.0 4.0 $100

APM10 GO-PSAC Project Success Factors

(GOals, Processes, Skills, Attitude, Culture) 1.0 1.0 $25

APM11 Project Management Lessons Learned From Aviation 1.0 1.0 $25

APM12 Quality Management Made Easy 1.0 1.0 $25

APM13 Project Dashboards 1.0 1.0 $25

16 16 $400

ALPHAPM PROJECT MANAGEMENT WEBINAR PROGRAM Duration

(hours) PDUs Cost

APM01 Project Management Lessons Learned From The Movies 1.0 1.0 $25

APM02 How To Build A Great Project Plan 1.0 1.0 $25

APM03 How To Keep Your Project On Schedule And Within Budget 1.0 1.0 $25

APM04 Scope Management and Work Breakdown Structures Made Easy 1.0 1.0 $25

APM05 Risk Management Made Easy 1.0 1.0 $25

APM06 Earned Value Management Made Easy 1.0 1.0 $25

APM07 Start Your Project On The Right Track With A Successful Kickoff Meeting 1.0 1.0 $25

APM08 How To Build A Great Project Management Office 1.0 1.0 $25

APM09 Project Health Check Workshop 4.0 4.0 $100

APM10 GO-PSAC Project Success Factors

(GOals, Processes, Skills, Attitude, Culture) 1.0 1.0 $25

APM11 Project Management Lessons Learned From Aviation 1.0 1.0 $25

APM12 Quality Management Made Easy 1.0 1.0 $25

APM13 Project Dashboards 1.0 1.0 $25

16 16 $400

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Group Sponsor Sign Up Sheet available at

www.alphapm.com/webinars AlphaPM Project Management Webinar Program

Duration

(hours) PDUs

APM01 Project Management Lessons Learned From The Movies 1.0 1.0

APM02 How To Build A Great Project Plan 1.0 1.0

APM03 How To Keep Your Project On Schedule And Within

Budget 1.0 1.0

APM04 Scope Management & Work Breakdown Structures

Made Easy 1.0 1.0

APM05 Risk Management Made Easy 1.0 1.0

APM06 Earned Value Management Made Easy 1.0 1.0

APM07 Start Your Project On The Right Track With A

Successful Kickoff Meeting 1.0 1.0

APM08 How To Build A Great Project Management Office 1.0 1.0

APM09 Project Health Check Workshop 4.0 4.0

APM10 GO-PSAC Project Success Factors

(GOals, Processes, Skills, Attitude, Culture) 1.0 1.0

APM11 Project Management Lessons Learned From Aviation 1.0 1.0

APM12 Quality Management Made Easy 1.0 1.0

APM13 Project Dashboards 1.0 1.0

Total 16.0 16.0

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APM01 PM Lessons Learned From The Movies

44

Many of the most popular movies that Hollywood has produced, such as Titanic, Groundhog Day, Apollo 13 and The Wizard of Oz, provide valuable project management lessons that can and should be applied to all projects. Have you recognized them? They cover at least the Project Management Knowledge Areas of Scope, Time, Cost, Human Resources and Risk Management. You will be presented with enlightening and entertaining insights into the lessons you can learn from these and other movies, and how they can be effectively applied to your projects.

“The presenter was well spoken and obviously prepared. He tied in PM concepts with the theme of the webinar very well, which made for an interesting presentation.” Elsa Zuniga PMP, Quincy MA “Great job Tony! I really enjoyed the Webinar. As I prepare for my exam it is great to hear real-world examples used to support the processes presented in the PMBOK.“ Tim Hobbs, Ottawa ON "Organized, concise, good takeaways. Being online, I was able to implement some ideas immediately during the course of the meeting rather than just taking notes and trying to remember later what I wanted to do." Jim Diehl PMP, Escondido, TX

The following will be provided to all

participants before the Webinar:

- Presentation slides

- Risk Register

- Communications Management Plan

template

- Quantum Opportunity Log

APM02 How To Build A Great Project Plan

This Webinar provides a foundation for the AlphaPM Project Management Webinar Program, and includes the following topics: - Project Management Framework - Project Planning Obstacles - Project Planning Step By Step - Project Planning Best Practices

45

“Very helpful - sample templates will probably be priceless!” Rick Holman PMP, Clarkston MI “Good, clear presentation of materials - I got some great ideas to help our project processes at my company!” Lisa Wagner PMP, Dallas TX “OUTSTANDING!!!” Maude Fribourg PMP, Larchmont, NY“ “Information was helpful, without being overwhelming. Easy to digest, yet thorough and appropriate. I was very impressed - often times things of this nature are too watered down, or too complex for the media / medium. This was bang on.” Edward Byers PMP, Toronto ON

The following will be provided to all participants before the Webinar:

- Presentation slides

- Project Plan

- MS Project Schedule example

- Project Management Deliverables On The Web (links to hundreds of useful project management tools, templates and methodologies)

APM03 How To Keep Your Project On Schedule And Within Budget

This Webinar provides tips, tools and techniques on how to keep your project on schedule and within budget, and includes the following topics: - Project Success Factors - Causes of Project Slippage and Cost Overrun in all areas of the project - Mitigating Actions that can be taken - How To Monitor and Control Your Project using a Project Dashboard

46

"This is a very broad and difficult subject to address. I liked the balance between metrics - how do you confirm and illustrate your performance? - and identifying and resolving the issues." Norah Link PMP, Pointe-Claire QC "Great presentation!! Very informative and great price for the level of training!! Going through each knowledge area and providing examples and information that helps define how Schedule and Budget can be impacted was extremely helpful." Lisa Meriweather PMP, Aurora CO "The causes of slippage and overrun by knowledge areas was most useful. Very well thought out and presented." Peggy Parks PMP, Plano TX

The following will be provided to

all participants before the

Webinar:

- Presentation slides

- AlphaPM Project Dashboard tool

APM04 Scope Management and Work Breakdown Structures Made Easy

This Webinar covers how to develop and build the: - Scope Management Plan - Scope Statement - Work Breakdown Structure - Change Request/Change Request Log - Project Activities

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“I can really recommend Tony's webinars. They are great value for money. I have done the entire program and learnt something every time. Tony shares his wealth of knowledge in a very practical manner. What a great way to earn PDUs! “ MJ Fick, PMP, Cape Town, South Africa “ I enjoyed the Change Management discussion. It's too easy to plough ahead without documenting changes clearly. Nice to see it made easy. No excuses! “ Norah Link PMP, Pointe Claire, QC.

The following will be provided to all

participants before the Webinar:

- Presentation slides

- Scope Statement template

- Change Request template

- Change Request Log template

- Two MS Project examples

APM05 Risk Management Made Easy

This Webinar provides a simple but comprehensive approach to: - How To Develop a Risk Management Plan - Risk Management Processes (Risk Identification, Risk Analysis, Risk Response Planning, Risk Monitoring and Control) - The Risk Register - Monitoring and Controlling Project Risks - Risk Management Best Practices

“Great content and relevant information that can be applied to projects right away.” Folusho Obe PMP, Middleton NY "Very good content and approach in a very brief session. Excellent value! Pace was good and slides well constructed. The logistics were very well explained and user friendly. The best webinar I've attended. Thank you." Ellen Fox PMP, Toronto ON

The following will be provided to all

participants before the Webinar:

- Presentation slides

- Risk Register template

APM06 Earned Value Management Made Easy

Topics covered in this Webinar include: - How to easily use Earned Value Management (EVM) techniques to control your project Scope, Schedule and Cost - A simple graphic explanation of the EVM formulas - Two exercises to enhance and test your understanding of EVM - Using EVM in a Project Dashboard to track your project performance - Earned Schedule - a better way of tracking schedule performance - An easy way to remember the EVM formulas

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"Tony realizes value in simplifying this process and in general seems to strive to reduce the tendency to over complicate PM.” Marianne Naufel PMP, Spicewood, TX "Good examples and interaction. Good presentation materials and great having copies to keep and use later. Good presentation and confirmation of points before moving forward.” Stephen Hansen PMP, Seattle WA "Covered all of the material in sufficient depth, with adequate time allocated. Good pointers to supplementary information. One of the best webinars I've taken!" Howie Lyhte PMP, Hampstead, NH.

The following will be provided to all

participants before the Webinar:

- Presentation slides

- AlphaPM Project Dashboard tool (Excel 2007 & 97-2003)

APM07 Start Your Project On The Right Track With A Successful

Kickoff Meeting

Topics covered in this Webinar include: - Why, how and when you should hold Kickoff Meetings for your project - The Internal Kickoff Meeting Agenda - The Client Kickoff Meeting Agenda - A Walkthrough of the Kickoff Meeting Presentation template - Kickoff Meeting Best Practices

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"The presentation was well thought out and well presented. Tony continually requested feedback from us which I found very helpful.“ Robert Mahoney PMP, Powder Springs GA "The following were most helpful: 1. Handouts 2. Recommendations on how to handle various situations in the kickoff meetings 3. Tips and techniques throughout the kickoff process.” Russell Moore PMP, Topsfield MA "Great details, examples and template. Very helpful!." Fumie Piontkowski PMP, San Jose TX

The following will be provided to all

participants before the Webinar:

- Presentation slides

- Kickoff Meeting Presentation template

APM08 How To Build A Great Project Management Office

Topics covered in this Webinar include: - PMO Mission Statement - Role of the PMO - Spectrum of PMO Types - PMO Organization Structure - PMO Functions - PMO Benefits

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"The overall responsibility of a PMO was very well covered - from project selection to helping PM's through the project life.“ Alain Gervais PMP, Ottawa ON "The content very clearly outlined the purpose, scope and results of a PMO." Beth Kraskin PMP, Rye NY "Great exposure to how PMO’s should operate." Tony Bennia PMP, Newark NJ "Comprehensive coverage of the subject; great responsiveness to the questions. Appreciate the pragmatism to the subject, based on real experience. Finally, the included materials are great." Chris Morriss PMP, Jenkintown, PA

The following will be provided to all

participants before the Webinar:

- Presentation slides

- AlphaPM Project Dashboard tool (Excel 2007 & 97-2003)

- PMO Implementation Schedule (example)

APM09 Project Health Check Workshop

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Topics covered in this four hour Workshop include: • Project management success/failure factors • How to measure the performance of your project with

AlphaPM’s Project Dashboard tool • Use AlphaPM’s Project Health Check tool to assess the health

of your project against fifty-five project best practices in seven key project management areas:

• Business Case & Initiation • Project Planning • Project Execution and Control • Project Organization • Project Methodology • Project Performance • Project Risk Management

• How to determine whether your project can succeed • How to develop and present an action plan to address

identified project management deficiencies, issues or risks.

“This has been the best webinar yet - It ties all the areas of project management together in a great tool and a concise four hour session.” Mike Lawrence PMP, Fort Wayne IN "It can be really difficult to take a "time-out" and assess overall project health. This provides a very nice template and checklist for monitoring & reporting project health. Especially nice to see something that goes beyond cost & schedule, so permits a way to identify the source of problems that could result in poor cost & schedule performance (and ROI, customer satisfaction, ...)." Norah Link PMP, Pointe-Claire QC

The following will be provided to all

participants before the Webinar:

- Presentation slides

- AlphaPM Project Management toolkit

- AlphaPM Project Health Check tool

- AlphaPM Project Dashboard tool

- Links to hundreds of project management tools, templates and methodologies.

APM10 GO-PSAC Project Success Factors (Goals, Processes, Skills, Attitude, Culture)

This Webinar describes the major factors that affect the success of a project:

- Goals - Processes - Skills - Attitude - Culture

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" I liked the format and the pace of the webinar. Tony is very knowledgeable and knows how to present project management success factors and get them across." Randolph Peet PMP, Sand Lake NY "The Quantum Opportunities log is a good idea, and I liked the reminder of the many hats the PM wears and the skill set required in addition to the PMBOK knowledge, to include business and personal skills." Peggy Parks PMP, Plano, TX

The following will be provided to all

participants before the Webinar:

- Presentation slides

- Project Charter

- Quantum Opportunities Log

- Project Management Deliverables On The Web (links to hundreds of useful project management tools, templates and methodologies)

APM11 Project Management Lessons Learned From Aviation

The aviation industry has, over many decades, continuously refined the design of aircraft and improved the processes used and the skills of pilots and their supporting resources, to make flying one of the safest and most reliable ways of traveling, in spite of the considerable challenges, risks and complexities involved. At least ten major lessons can be learned from this industry and applied to projects to make them more successful.

This webinar presentation will review these lessons, which include the use of extensive certification and training for all key resources, the thorough investigation of aircraft crashes and the effective use of contingencies, risk management and planning.

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“Great industry example that helped us "see" a real life situation for these concepts. Another GREAT webinar. Thank you !” Linda Kilcrease PMP, Dover NJ “It was fascinating to learn about the aviation industry and the lessons project managers can take from Aviation's best practice! The many links and handouts are great. Super value for money! Thanks for sharing your wealth of knowledge in a most interesting way!” MJ Fick PMP, Cape Town,South Africa “I found it eye opening, and enjoyed reviewing so many things that we forget while in the middle of a project.” Miheer Shah PMP, Duluth GA. “ I enjoyed seeing the examples comparing IT PM principles to aviation principles. This is one of the best series around.” Nancy Sherron PMP, Newberry SC.

The following will be provided to all

participants before the Webinar:

- Presentation slides

- Project Plan template

- AlphaPM Project Dashboard tool (Excel 2007 & 97-2003)

APM12 Quality Management Made Easy

“ I enjoyed getting the Quality Management tools, charts, summaries, links and references. Your webinars are very easy to understand and are an

excellent guide to learning. You always add good stuff to PMBOK.” Linda Kilcrease PMP, Dover NJ

“I really enjoyed this. Although I know and practice these processes, one can never learn enough or reinforce enough. “

MJ Fick PMP, Cape Town, South Africa

This Webinar describes the processes, tools and techniques for the delivery of Quality in the context of managing and delivering successful projects. Topics covered include: - Project Quality Management Framework - Quality Management Plan - Quality Assurance - Quality Control - Quality Improvement

The following will be provided to all

participants before the Webinar:

- Presentation slides

- Project Review Checklist

- Quality Management Plan template

APM13 Project Dashboards

“Information presented was on target with what we are trying to achieve with Dashboard Reporting on projects to the executive. What was provided can

be used immediately." Gwen Miller PMP, Pembroke Pines FL

“Tony presented a very useful Project Dashboard tool that we can use as a starting point to modify to fit our own requirements. I'm a strong believer in

project dashboards, but for many PMs constructing one from scratch is too intimidating and buying one is too expensive.” Jerry Dunham PMP, Austin TX

A Project Dashboard is a powerful and transformative

tool that can help the projects in your organization succeed

– but only if it is designed and implemented properly.

This webinar covers the following topics:

- What is a Project Dashboard?

- Dashboard Gallery (see what makes some Dashboards

better than others)

- Project Dashboard Benefits (and how it can be used to

measure PMO performance)

- The AlphaPM Project Dashboard

- Project Dashboard Best Practices (design your

Dashboard for success)

The following will be provided to all

participants before the Webinar:

- Presentation slides

- The latest version of the AlphaPM

Project Dashboard Tool (both Excel

2007 & 97-2003)

- Links to some great Project

Dashboard information resources .