Product lines:

1. Integrated Fire and Gas Detection Systems.

2. Gas, Fire and Flame Detection Systems.

3. Portable Gas Detectors.

4. Lifecycle Healthcare Support Services.

Business Model

Business Process

1. Sales Opportunities generated via Trade shows, Direct Marketing, Relationships and tendering.

• Design and Engineering including application software.

• Project procurement.

• System build.

• Internal Testing and proving.

• Factory Acceptance Test.

• Site Acceptance Test.

• Site Services.

• Lifecycle Healthcare Services.

Current Challenges

1. Process deficiencies.

2. Talent Search and Retention.

3. Debt Recovery.

4. Lack of ownership/decision making by the team leaders.

Expectations for ERP solution:

1. Ensuring the pricing as per the Company policy and budget.

2. Submitting offers for all the enquiries received before the due date.

3. Generating a weekly report giving the list of tenders/inquiries due within that week.

4. Completing our design and engineering within the specified time limit and generate a similar report on delays in engineering. 5. Raising Purchase requisitions (PR) within the specified time limit? Can we generate a similar report on delays in PR. 6. Generation of a report on all outstanding purchase orders on vendors at any given point of time.

7. Generation of a report on all outstanding purchase orders from customers at any given point of time.

 

Process improvements through ERP

8. To get all the data on receivables from a system. Design a system to automatically send payment reminders to clients on email ids and SMSs.

9. System where we ensure that all equipment being ordered by us meets the PO /PR/PS requirements.

10. Completing our commissioning within the specified time limit and

generation of a similar report on delays in commissioning.

11. Generation of invoices in time.

Some pain areas:

1. Encashing on all the opportunities presented to us and avoid missing some.  2. Completing all our bids in all respects well before time of submission.  3. Complying with the Company's policies on commercial terms while bidding. 4. Assigning the owners to each PO within 48 hours of receipt of the same.  5. Highlighting the variances from offer, if any, to the customer.  6. Completing engineering within one week after receipt of the PO. 7. Placing PO’s within the lead time of various items.  8. Raising ABG's/PBG's as per the PO conditions well in time.  9. Asking the clients for CDD extension in good time in case of delays beyond our control.

Process improvements through ERP

1.High salary expectations.

2. Retaining top talent.

3. Attrition and loss of key employees to competition.

4. Continuous measurement of performance and improvement.

5. Attitude and motivation.

6. Constant feedback on clear goals.

7. Recognition.

Talent search and retention

1. Management of Debtors and working Capital.

2. Overcome scarcity of Capital and liquidity constrains ability to compete.

3. Incomplete documentation in project leading deduction of payment.

4. Delays in project execution leading LDs.

6. Failure to track and reconcile accounts.

7. Inability to test new collection strategies.

8. Lack of system to track accounts.

Debt Recovery

DIPL… Rapidly Growing Organization

Thank You!