product development - entrepreneurship 101 (2013/2014)
DESCRIPTION
Converting an idea or a lab prototype into a real, customer-ready product is no simple task. Learn how to turn your idea into a successful product by improving your team and company focus and properly defining what your product is. Learn how to differentiate between the steps of product development, including capturing market requirements as well as research, design, implementation, testing, verification, validation, operations and maintenance.TRANSCRIPT
A trusted supplier of advanced, high performance, integrated battery systems for mission critical applications
Tell us what you need. We thrive on challenges.
All images in this presentation ©2013 Panacis Inc.
Company Background
Founded in 2002 Privately owned by high-tech investor base Located in Ottawa, Ontario, Canada R&D, prototyping, NPI, product design, and manufacturing
Focused on Lithium ion rechargeable energy storage systems since 2007
Off-the-shelf products and custom/semi-custom development for demanding applications
Global customer base Strong IP portfolio
Covers multiple aspects of advanced energy systems including safety, manufacturing, control and applications
Security clearance for international military contracts
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Today’s Presentation – Product Development
How to take an IDEA and make it a REALITY
&
How to make sure that REALITY aligns with the original IDEA!
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Role of the Visionary
The Visionary drives the product idea at a high level.
Visionaries often have trouble communicating their ideas in a way
that can be acted upon to make them real.
We will use a Flashlight as an example
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Product Development Path
It doesn’t matter how simple or complex the product is, the same basic path can be followed.
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Product Development Path
It doesn’t matter how simple or complex the product is, the same basic path can be followed.
Failure to have a PLAN will result in wasted time, effort and money (and possibly result in the loss of opportunity if the product fails)
The PLAN will result in easier development of a quality product that meets the market expectations
Additional benefits of a good PLAN are easier financing, recruitment and market entry.
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Unify the Team Every good product requires a team to bring it to market
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The team must have a COMMON VISION
Development Models
There are many different product development models, software and planning tools
Most plans have common steps, different names, different breakdowns, but the same basic goal of documenting the product development path
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V-Model
Cycle Model
Phase-Gate Model
Development Models
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Waterfall Model
Agile Software Model
Spiral Development Model
Custom
Corporate-Centric ?
Development Models
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How do you Choose?
Do members of your team have a preference?
Some models fit certain people better, your project lead is most important to fit
Some models fit certain industries better (military, medical, low-risk consumer, high-risk consumer)
Are you more interested in RAPID development, LEAN development or PERFECT development?
Models often have strengths and weaknesses that must be matched to your product, financial health and team size
Example: the Spiral method often delivers a superior product, but takes longer and costs more to get there
What Are You Trying To Do?
Before starting the plan, ask a few questions about what you are trying to do.
Who Wants It?
Walmart, Road Warriors or Stocking Stuffer?
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What Are You Trying To Do?
Before starting the plan, ask a few questions about what you are trying to do.
Who Wants It?
Walmart, Road Warriors or Stocking Stuffer?
What Is It For?
Serious Lighting or Fun?
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What Are You Trying To Do?
Before starting the plan, ask a few questions about what you are trying to do.
Who Wants It?
Walmart, Road Warriors or Stocking Stuffer?
What Is It For?
Serious Lighting or Fun?
Who Pays?
Consumer, Industrial, Government?
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What Are You Trying To Do?
Before starting the plan, ask a few questions about what you are trying to do.
Who Wants It?
Walmart, Road Warriors or Stocking Stuffer?
What Is It For?
Serious Lighting or Fun?
Who Pays?
Consumer, Industrial, Government?
What is YOUR Capability?
Distributor, Designer, Manufacturer?
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What Are You Trying To Do?
Before starting the plan, ask a few questions about what you are trying to do.
Who Wants It?
Walmart, Road Warriors or Stocking Stuffer?
What Is It For?
Serious Lighting or Fun?
Who Pays?
Consumer, Industrial, Government?
What is YOUR Capability?
Distributor, Designer, Manufacturer?
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What Are You Trying To Do?
We are going to DESIGN a flashlight for ROAD WARRIORS for SERIOUS LIGHTING.
This will be bought by the CONSUMER directly.
We will outsource the manufacturing and distribution.
How do we communicate this vision to our team?
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Your Product in 4 Easy Steps
Four planning documents can encompass the entire product development in a form that is appropriate for the audience.
Customer / Market Requirements
Functional Requirements
Product / Engineering Specification
Test and Verification Specification
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Your Product in 4 Easy Steps
Four planning documents can encompass the entire product development in a form that is appropriate for the audience.
Customer / Market Requirements
Functional Requirements
Product / Engineering Specification
Test and Verification Specification
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Most Important
Your Product in 4 Easy Steps
Four planning documents can encompass the entire product development in a form that is appropriate for the audience.
Customer / Market Requirements
Functional Requirements
Product / Engineering Specification
Test and Verification Specification
It doesn’t matter which development model you use – the names may change but the fundamentals remain the same.
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Most Important
Your Product in 4 Easy Steps
When a product development effort is launched with only one or two of these documents in place, the end result is usually disappointing
With ONLY Customer / Market Requirements document, the engineering team will tend to iterate “forever” trying to hit the technical points that make the vision match the reality
With ONLY Functional Requirements documents, the product may perfectly match every technical goal but will often lack the “special something” that grabs market attention, it will be a “me-too” product
Without the Product / Engineering Specification there will be nothing to measure against to know the design is done
Without the Test and Verification Specification there will be nothing to measure against to know that volume production matches what you designed
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Customer / Market Requirements
Focus on what the end customer wants in terms that use emotion, comparisons to other products and qualitative adjectives.
What would YOU say to a CUSTOMER and what would customers say to each other about the product?
Generally NOT technical
Can be used to test the market
Rarely has quantitative measurements
Example: The Bright Warrior is ready to shed light on any situation, it won’t fail when thrown in your luggage, dropped in a lake, or used as a hammer.1
1- use as a hammer not recommended, nails sold separately, please hammer responsibly.
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Customer / Market Requirements
The Visionary and the Sales or Marketing leader (or business development, distributors, customers, other stakeholders etc.) use this document to come to a common vision for the product.
Describe the product “sales pitch”
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Customer / Market Requirements
Examples of market requirements:
Durable for situations the road-warrior faces
Light weight and small to fit anywhere
Bright, even illumination
Good battery life
Price is a moderate consideration (not cheap)
Should have an appealing look and feel
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Customer / Market Requirements
Examples of market requirements:
Durable for situations the road-warrior faces
Light weight and small to fit anywhere
Bright, even illumination
Good battery life
Price is a moderate consideration (not cheap)
Should have an appealing look and feel
What about your “special sauce”, what do you add to this product that makes it really special (integrated USB storage, rechargeable battery, different colors…)
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Customer / Market Requirements
What are your competitors doing:
As durable as competitor X
Lighter than competitor Y
Price similar to competitor Z
These market requirements will often feel obvious to you, the Visionary, but they are often not obvious to the people that will help you realize the product
YOU are the expert in this market, do not make assumptions of other people’s knowledge
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Customer / Market Requirements
A good plan inspires confidence in your team:
Everyone wants to do a good job
It is a great feeling to hear your team quoting the vision:
“we are going to be the lightest, the brightest… the best”
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Functional Requirements
Put QUANTITATIVE goals on QUALITATIVE market requirements
This document does NOT give details of how the goals are achieved (but it can give guidance)
Provide goals for each requirement
Provide stretch goals for as many of the market requirements as possible
Some requirements may be difficult or impossible to quantify (example: look and feel) but these requirements can often still be addressed (example: rubber coating on handle to make the flashlight feel great in your hand)
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Functional Requirements
The Engineer works with the Visionary and Marketing to define appropriate goals for the development team:
Market requirements said “lightweight”
Functional Requirements would define “less than 50 grams, with a stretch goal of 40 grams”
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Functional Requirements
Beware of feature creep:
It is easy to put these goals on paper, but they must be achievable or you will never make it to market and your team will be discouraged
It’s OK to ask for the impossible, but do it in the stretch goals
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Product / Engineering Specification
Now you know what you want the product to be, how do you get there?
Provides technical details and guidance on how the goals (and/or stretch goals) will be achieved
Allows Marketing and Visionary to start formulating bullet points of the product brochure
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Product / Engineering Specification
Balance and Compromise will be required – iteration against the Functional and Market requirements may occur.
Example: We will achieve light weight by using AAA Batteries
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AA 23 grams
AAA 12 grams
Product / Engineering Specification
Balance and Compromise will be required – iteration against the Functional and Market requirements may occur.
Example: We will achieve light weight by using AAA Batteries
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AAA Batteries will help hit the light weight stretch goal, but may cause us to miss the battery life goals
AA 23 grams
AAA 12 grams
Product / Engineering Specification The sum of the parts will also be summarized.
AAA batteries
Use of Titanium housing to reduce weight
LED bulb to extend run-time
Results in XX grams total weight, YYY minutes of run-time and a cost of $$$$$$$.
Iteration may be required if the Visionary feels the balance of features isn’t quite right – Gut Feel is important!
Cost/Speed - It is better to iterate at this stage than waiting until a prototype is completed (V-Model)
Risk/Market – It is better to go ahead and build a prototype for market acceptance testing at this stage and iterate later (Spiral Model)
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Product / Engineering Specification
The Visionary and the Engineering team will now be aligned.
Design can begin
Test and Verification specification can also be started
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Test and Verification Specification
How do you know the product being designed meets the Quantitative goals set?
Prove it!
Each measureable parameter is tested
Design is tested via the prototypes
Can be as simple as “weight it”
Anticipate variation, set allowable limits
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Test and Verification Specification
This specification has long-term usefulness that goes beyond a first prototype
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A subset of this document may be used in production testing
The tests can be run on new revisions of the product
The tests can be run on products manufactured by a new sub-contractor (or due to obsolete parts)
The tests can be used as part of a regression test strategy for new software versions
A Unified Approach
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Other People, Documents, etc. There is a lot missing in this presentation, your team members will add
their own details and processes.
How does QA / QC Fit?
What about Budgeting?
How do you choose an Engineering partner?
How do you choose a Manufacturer?
These topics become easier once you have the foundation of the four documents outlined but are beyond what can be addressed
in a single session
Know your strengths, work with people who will fill out your weak-spots and together, with a unified vision, you will be able to take
on the world
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A Final Word on Complexity.
Even something as simple as a flashlight has many parts.
Each part has to be designed or specified, located, bought, tested, integrated and tracked.
Each component may be a project by itself!
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Contact: Steve Carkner Founder and CTO Panacis 613-727-5775x727 cell 613-286-2072 skype & twitter: “scarkner”
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