product brochure: asia-pacific online payment methods: full year 2016

ASIA-PACIFIC ONLINE PAYMENT METHODS: FULL YEAR 2016 PUBLICATION DATE: MARCH 2017

PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-7 TABLE OF CONTENTS I PAGE 8 REPORT-SPECIFIC SAMPLE

CHARTS I PAGE 9 METHODOLOGY I PAGE 10 RELATED REPORTS I PAGE 11 CLIENTS I PAGE 12-13 FREQUENTLY ASKED QUESTIONS

PAGE 14 ORDER FORM I PAGE 15 TERMS AND CONDITIONS

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PRODUCT DETAILS Title:

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Asia-Pacific Online Payment Methods: Full Year 2016

Report

Online Payment

Asia-Pacific

Australia, China, India, Indonesia, Japan, Malaysia, South Korea,

Taiwan, Thailand, Vietnam

English

PDF & PowerPoint

131

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QUESTIONS

ANSWERED

IN THIS REPORT

Which payment methods do consumers in Asia-Pacific prefer to use when making purchases

online?

How large is the share of alternative payment methods in Asia-Pacific’s E-Commerce predicted to

be in 2020?

In which countries of this region do credit cards rank above all other means of online payment?

How does Asia-Pacific compare to other regions worldwide in mobile payment usage?

What drives the growth of mobile payments in countries like China and South Korea?

SECONDARY MARKET

RESEARCH

Our reports are exclusively based on secondary market research. Our researchers derive

information and data from a variety of reliable published sources and compile the data into

understandable and easy-to-use formats.

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Reliable Sources

Up-To-Date Analysis

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Guidance For Strategic Company Decisions

ASIA-PACIFIC ONLINE PAYMENT METHODS: FULL YEAR 2016

CONVENIENCE DRIVES MOBILE PAYMENT USAGE IN ASIA-PACIFIC

This new report by yStats.com covers 10 major E-Commerce markets in Asia-Pacific,

focusing on the preferences of online shoppers regarding methods of payment. With

alternative online payment methods on the rise worldwide, digital buyers in emerging

markets including China, India, Indonesia, Thailand, Malaysia and Vietnam, show a higher

tendency for using non-card payment methods, while in the advanced economies of Japan,

South Korea and Australia, credit cards remain the leading payment method used for

Internet-based purchases.

A common trend prevailing across the region is the growth of mobile payments. Asia-

Pacific is the world’s leader when it comes to usage of mobile wallets. Nearly one-quarter of

mobile shoppers there used this method in 2016, five percentage points above the global

average. China especially shows high rates of mobile wallet adoption, with three-quarters of

users reporting that they prefer this method due to its convenience. Another example of

mobile payment leadership in Asia-Pacific is Australia, the world’s top country by contactless

payment usage among banked consumers, according to a recent survey cited in

yStats.com’s publication.

Attending to shoppers’ preferences in payment methods across Asia-Pacific is an

important consideration for merchants seeking to expand to this booming E-Commerce

market. A 2016 consumer survey from Japan, also cited by yStats.com in this report,

revealed that close to a third of online shoppers had cancelled a purchase in progress when

they found that their preferred payment method was not offered.


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MANAGEMENT SUMMARY

GLOBAL DEVELOPMENTS

Online and Mobile Payment Trends, H2 2016

Breakdown of E-Commerce Sales by Payment Methods, in %, 2015 & 2020f

Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2015

Payment Methods Used in Online Shopping, by Regions, in % of Online Shoppers, October 2015

Top 3 Payment Methods Preferred in Cross-Border Online Shopping, in % of Cross-Border Online Shoppers, August

2016

Top 3 Considerations When Choosing a Payment Method in Cross-Border Online Shopping, in % of Cross-Border

Online Shoppers, August 2016

Reasons To Choose the Preferred Payment Method in Cross-Border Online Shopping, in % of Cross-Border Online

Shoppers, 2016

Value of Online Payment Fraud, in USD billion, 2015 & 2020f

Breakdown of Online Payment Fraud by Segments, in % and in USD billion, 2020f

Security Authentication Features That Online Shoppers in the USA and the UK Would Consider Setting Up for Online

Purchases in the Next 12 Months, in %, November 2016

Breakdown of the Number of Online Payment Options Offered, in % of Online Merchants, January 2016

Top 10 Merchant Acquirers, by Volume, in USD billion, 2015

Mobile Payments Share of Total Consumer Card Payments, in %, 2016e & 2021f

Breakdown of Mobile Payments by Usage Case, by Europe and North America, 2016e

Mobile Proximity Payment Transaction Value, in USD billion, 2014 & 2019f

Number of Proximity Mobile Payment Users, in millions, 2014 – 2019f

Mobile P2P Money Transfer Transaction Value, in USD billion, 2014 & 2019f

Number of Mobile P2P Money Transfer Users, in millions, 2014 – 2019f

Mobile and Wearable Contactless Payments, in USD billion, 2015 & 2018f

Mobile Payment Usage In-Store and Online, in % of Respondents, by Generation, 2015

Perception of Security of Mobile Payments, in % of Respondents, by Generations, 2015

Share of Internet Users Who Look Forward to Being Able to Pay for More Transactions from Mobile Device, in %, by

Asia-Pacific, Europe, Latin America, the USA, and Global Average, August 2016

Contactless Payment User Penetration, in % of Banked Population, July 2016

Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, by Selected Regions, August 2016

Products and Services Paid for via Mobile Wallet, in % of Mobile Shoppers Who Paid with Mobile Wallet, August 2016

Share of Mobile Shoppers Paying with Mobile Wallets, by Selected Countries, in %, August 2016

Probability of Using Mobile Wallets, in % of Smartphone Owners, by Selected Countries, July 2016

Number of Mobile Money Accounts, by Registered and Active, by Selected Regions, in millions, December 2015

Breakdown of Types of Payments Made with Mobile Money, by Number of Transactions and Value of Transactions,

in %, December 2015

ASIA-PACIFIC

3.1. REGIONAL

Breakdown of E-Commerce Sales by Payment Method, in %, 2015 & 2020f

Share of Adults Using Digital Wallets, in %, by Selected Countries and Regional, 2013 – 2015

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ASIA-PACIFIC ONLINE PAYMENT METHODS: FULL YEAR 2016 TABLE OF CONTENTS (1 OF 4)

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ASIA-PACIFIC (CONT.)

3.2. ADVANCED MARKETS

3.2.1. JAPAN

Online and Mobile Payment Trends and News about Players, H1 2016


Breakdown of Payment Methods Most Used in Online Shopping, in % of Online Shoppers, March 2016

Payment Methods Used in Online Shopping, in % of Online Shoppers, March 2016

Reasons for Choosing a Particular E-Commerce Website, incl. Payment-Related, in % of Online Shoppers, March 2016

Breakdown of Experience with Cases Where Preferred Payment Method Was Not Offered, in % of Online Shoppers,

March 2016

Top Places to Use Credit Card, incl. “Online Shopping/Mail Order”, in % of Internet Users Who Used Credit Card in the

Previous 6 Months, November 2016

Top Purposes of Using a Credit Card, incl. “Online Shopping and Internet Services”, in % of Adults Who Would Like to

Use Credit Cards, July 2016

Breakdown of Attitude to Being Asked to Enter a Password or Other Identification in Addition to Credit Card Number

and Expiration Date When Shopping Online, in % of Adults, July 2016

Breakdown of Awareness of Virtual Currencies, in % of Internet Users, and Interest in Using Them, in % of Internet

Users Who Know Virtual Currencies, May 2016

Locations for Current/Intended Use of Virtual Currencies, incl. “Online Shopping”, in % of Internet Users Who Are

Aware of Virtual Currencies and Are Interested in Using Them, May 2016

Payment Methods Used in Physical Stores, incl. “E-Money”, in % of Internet Users, by Age Group, August 2016

Number and Value of Electronic Money Transactions, in millions and in JPY billions, and in % Year-on-Year Change,

2010-2015

Mobile Payments Solutions Used for Payment In-Store, in % of Internet Users, August 2016

3.2.2. SOUTH KOREA


Payment Methods Used in Online Shopping, in % of Online Shoppers, by PC and Mobile Shoppers, October 2015

Reasons for Shopping Online, incl. Payment-Related, in % of Online Shoppers, by PC and Mobile Shoppers, October

2015

Reasons for Using Mobile Payment Services, in % of Mobile Payment Users, May 2016

Purposes of Using Mobile Payments, in % of Mobile Payment Users, September 2015

Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, 2014 & 2015

Overview of Four Selected Mobile Payment Services, incl. Provider, Launch Date and Number of Users, June 2016

Daily Average Value of Mobile Card Payments, in KRW billion, 2014 & 2015

Breakdown of Payment Instruments Used, by Transactions Number and Value, in %, incl. “Mobile Cards”, 2015

Reasons for Not Using Mobile Financial Services, by Score, in %, 2015

3.2.3. AUSTRALIA

Share of Credit Cards in Number of Domestic B2C E-Commerce Payments, in %, FY 2010/11 and FY 2015/16

Value of Card-Not-Present Fraud, in AUD million, and Share of Total Card Fraud, in %, 2010 – 2015


TABLE OF CONTENTS (2 OF 4)

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3.2.3. AUSTRALIA (CONT.)

Share of Online Shoppers Who Are More Inclined to Shop More Often from a Store Which Saves Their Payment

Details for One-Click Ordering, by Mobile Shoppers and Non-Mobile Shoppers, in %, April 2016

Share of Internet Users Who Would Feel Confident that Their Money Is Secure If They Used Contactless Payments,

April 2016

Share of Banked Population Who Used Contactless Payments, by Contactless Card and Mobile Wallet, in %,

2015/2016

Breakdown of Frequency of Using Contactless Payments In-Store, in % of Internet Users, 2015

3.3. EMERGING MARKETS

3.3.1. CHINA




E-Wallet’s Share of E-Commerce Sales, in %, 2015

Payment Methods Used in Online Shopping, in % of Online Shoppers, 2016

Number of Online Payment Users, in millions, and Penetration, in % of Internet Users, 2012 – 2015 & June 2016

Third-Party Online Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2015 – Q2 2016

Third-Party Online Payment GMV, in CNY trillion, and in % Year-on-Year Change, 2012 - 2019f

Breakdown of Third-Party Online Payment GMV, by Type, in %, Q2 2015 – Q2 2016

Breakdown of Third-Party Online Payment GMV by Players, in %, by Two Comparative Estimates, Q1 2016

Number of Mobile Payment Users, in millions, and Penetration, in % of Mobile Internet Users, 2014, 2015 & June

2016

Third-Party Mobile Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2015 – Q2 2016

Third-Party Mobile Payment GMV, in CNY trillion, and in % Year-on-Year Change, 2012 - 2019f

Breakdown of Third-Party Mobile Payment, by Type, in %, Q2 2015 – Q2 2016

Breakdown of Third-Party Mobile Payment GMV by Players, in %, by Two Comparative Estimates, Q1 2016

Number of Active Users of Selected Mobile Payment Services, in millions, Q4 2015

Breakdown of Payment Methods Used in Mobile Payment Accounts, in % Mobile Payment Users, 2015

Mobile Payment Scenarios, in % of Mobile Payment Users, 2015

3.3.2. TAIWAN

Share of Smartphone Users Who Use Mobile Payment Services, in %, 2014 & 2015

Top 5 Verification Methods Acceptable to Consumers in Mobile Payments, in % of Mobile Payment Users, 2015

3.3.3. INDIA



Share of Returns in All Online Purchases and Cash on Delivery Purchases, 2015

Share of Urban Online Shoppers Aged 31-54 Who Prefer Online Payment Methods, in %, 2015

Breakdown of E-Commerce Payment Volume by Payment Methods, in %, 2015 & 2020f

Value of Payment Transactions by Selected Non-Cash Payment Methods, in INR billion, Volume, in millions, and

Change, in %, incl. Mobile Wallets, FY 2014-2015 & FY 2015-2016

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3.3.4. INDONESIA

Breakdown of E-Commerce Payments by Payment Method, by Approximate Share in %, 2015

Breakdown of Payment Methods Used in Online Shopping, in % of Online Shoppers, December 2016

Breakdown of Reasons to Choose Payment via ATM, in % of Online Shoppers Who Pay for Online Purchases via ATM,

December 2016

Breakdown of Payment Methods Used in Online Shopping, in % of Online Shoppers, August 2016

Reasons to Choose an E-Commerce Website to Purchase From, incl. Payment-Related, in % of Online Shoppers,

August 2016

Number of E-Money Transactions, in millions, and Value, in IDR billion, 2010 – 2015

Breakdown of Locations of Using Digital Wallets, in % of Internet Users Using Digital Wallets, by Gender, 2015

Most Popular Non-Bank Fintech Services, in % of Non-Bank Fintech Service Users, November 2016

Areas with Most Demand for Increased or Clearer Regulation According to Fintech Companies, in %, November 2016

3.3.5. THAILAND

Breakdown of E-Commerce Revenues of Retail and Wholesale Trade Companies by Payment Method, in %, 2015

Payment Methods Used in Online Shopping, by Gender and Generation, May 2015

Value Online Payment Transactions, in THB billion, and Number, in millions, by Bank, Non-Bank and Total, 2010 –

2015

Value of Mobile Payment Transactions, in THB billion, and Volume, in millions, by Bank, Non-Bank and Total, 2010 –

2015

3.3.6. MALAYSIA

Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, June 2016

Top 5 Reasons Preventing Consumers from Conducting Certain Banking Activities via Mobile, in % of Internet Users,

March 2016

3.3.7. VIETNAM

Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014 & 2015

Payment Methods Offered, in % of E-Commerce Companies, 2015

Top 5 Online Payment Service Providers, in % of E-Commerce Companies Accepting Online Payment, 2015

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REPORT-SPECIFIC SAMPLE CHARTS

GENERAL METHODOLOGY OF OUR MARKET REPORTS Secondary Market Research

The reports are compiled based on secondary market research.

Secondary research is information gathered from previously published

sources. Our reports are solely based on information and data acquired

from national and international statistical offices, industry and trade

associations, business reports, business and company databases,

journals, company registries, news portals and many other reliable

sources. By using various sources we ensure maximum objectivity for all

obtained data. As a result, companies gain a precise and unbiased

impression of the market situation.

Cross referencing of data is conducted in order to ensure

validity and reliability.

The source of information and its release date are provided on

every chart. It is possible that the information contained in one chart is

derived from several sources. If this is the case, all sources are mentioned

on the chart.

The reports include mainly data from the last 12 months prior

to the date of report publication. Exact publication dates are mentioned in

every chart.

Definitions

The reports take into account a broad definition of B2C E-

Commerce, which might include mobile commerce. As definitions may

vary among sources, exact definition used by the source (if available) is

included at the bottom of the chart.

Chart Types

Our reports include text charts, pie charts, bar charts, rankings,

line graphs and tables. Every chart contains an Action Title, which

summarizes the main idea/finding of the chart and a Subtitle, which

provides necessary information about the country, the topic, units or

measures of currency, and the applicable time period(s) to which the data

refers. With respect to rankings, it is possible that the summation of all

categories amounts to more than 100%. In this case, multiple answers were

possible, which is noted at the bottom of the chart.

Report Structure

Reports are comprised of the following elements, in the following

order: Cover page, preface, legal notice, methodology, definitions, table of

contents, management summary (summarizing main information

contained in each section of report) and report content (divided into

sections and chapters). When available, we also include forecasts in our

report content. These forecasts are not our own; they are published by

reliable sources. Within Global and Regional reports, we include all major

developed and emerging markets, ranked in order of importance by using

evaluative criteria such as sales figures.

Notes and Currency Values

If available, additional information about the data collection, for

example the time of survey and number of people surveyed, is provided in

the form of a note. In some cases, the note (also) contains additional

information needed to fully understand the contents of the respective data.

When providing information about amounts of money, local

currencies are most often used. When referencing currency values in the

Action Title, the EUR values are also provided in brackets. The conversions

are always made using the average currency exchange rate for the

respective time period. Should the currency figure be in the future, the

average exchange rate of the past 12 months is used.

METHODOLOGY OF OUR ASIA-PACIFIC ONLINE PAYMENT METHODS: FULL YEAR 2016

Report Coverage

This report covers the online payment market in Asia-Pacific. It takes

into account a wide definition of online payment, including payment

methods used in online shopping and mobile payment, such as remote

and proximity payments.

The major countries in the region are covered, while data availability

varied across the markets.

The report includes data mostly published in 2016. The exact date of

publication of the source is stated on each chart. The time period which

the data refers to differs by source

Report Structure

The global chapter opens the report, featuring an overview of global

online and mobile payment developments.

Next, the breakdown of online payment methods on the regional level is

presented.

The rest of the report contains country-specific information.

Countries are grouped by advanced and emerging B2C E-Commerce

markets. Within each group, the countries are presented in the descending

order of B2C E-Commerce sales.

Depending on data availability, the following types of market

information are included: payment methods most used by online shoppers,

breakdown of E-Commerce sales by payment methods, number of users

and value of online/mobile payment transactions, rankings of payment

providers, and information about mobile payment usage.

Not all the mentioned types of information are available for each

of the covered countries. For the two leading countries in the region, also

online and mobile payment trends and news about major players are

presented on text charts.


9

Global Online Payment Methods: Full Year 2016

Global Alternative Online Payment Methods: Full Year 2016

Europe Online Payment Methods: Full Year 2016

Asia-Pacific Online Payment Methods: Second Half 2016

Global Mobile Payment Methods: Second Half 2016

Global Mobile Wallets 2017: Competitors and Market Opportunities Methods

March 2017

March 2017

March 2017

February 2017

February 2017

January 2017

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Fraud and Security in Global Online Payment 2016

Global Cross-Border B2C E-Commerce 2017

Europe Cross-Border B2C E-Commerce 2017

Asia-Pacific Cross-Border B2C E-Commerce 2017

October 2016

February 2017

February 2017

February 2017

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Japan B2C E-Commerce Sales Forecasts: 2016 to 2020

China B2C E-Commerce Sales Forecasts: 2016 to 2020

Top 5 Country B2C E-Commerce Sales Forecasts: 2016 to 2020

Global E-Commerce Marketplaces 2016

Trends in Worldwide Internet Retail 2016

Global B2C E-Commerce Market 2016

Top Players in Global B2C E-Commerce Market 2016

December 2016

November 2016

November 2016

November 2016

July 2016

June 2016

July 2016

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Southeast Asia B2C E-Commerce Market 2015

Asia-Pacific B2C E-Commerce Market 2015

Europe B2C E-Commerce Market 2016

Middle East B2C E-Commerce Market 2016

Africa B2C E-Commerce Market 2016

Latin America B2C E-Commerce Market 2016

North America B2C E-Commerce Market 2015

September 2015

October 2015

February 2016

May 2016

May 2016

March 2016

October 2015

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product brochure: asia-pacific online payment methods: full year 2016

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