procurement notices : request for proposal (rfp) filethe pma should be able to integrate and...

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Page 1: PROCUREMENT NOTICES : Request For Proposal (RFP) fileThe PMA should be able to integrate and interface with Contact Center Solution. PR1MA plans to use PR1MA plans to use contact Center

TENDER NOTICE TYPE : OPEN TENDER

DESCRIPTION : PR1MA Mobile Application for PR1MA's Home Buyers Registration System

TENDER NO : RFP/010/08/2015

SUBMISSION DEADLINE : 26th October 2015 (Monday), 5:00pm

TENDER DETAILS :

Tender Document Will Be Provided In Softcopy And Collection Must Be Made As At Stated Date &

Location Below

VALIDITY TENDER DOCUMENTS : 09th Oct 2015 (Friday), 9.00 am - 16th Oct 2015 (Friday),12:00 noon

PAYMENT METHOD : Bank Draft/Bankers Cheque (Non Refundable) Payable to : PR1MA

DOCUMENT VALUE : (RM100.00) Ringgit Malaysia One Hundred Only

COLLECTION : PERBADANAN PR1MA MALAYSIA

: 6th Floor, Block F, No 2, Jalan PJU 1A/7A

: Oasis Square, Ara Damansara

: 47301 Petaling Jaya

: SELANGOR D.E

CONTACT PERSON : Muhammad Hakimi Zolkefle

: [email protected]

TENDER OBJECTIVE :

1. PR1MA is seeking the services of qualified, experienced and reputable Solution Provider to provide a

PR1MA Mobile Application (PMA) for the general public to register and apply online for PR1MA homes

via any mobile device.

2. The Solution Provider is to study, recommend, plan, design, develop, install, configure, integrate, test,

commission, publish, provide training, documentation, project management, maintain and support

during the contract period.

3. The PMA should be able to integrate and interface with PR1MA Registration System (PRS), Customer

Relationship Management (CRM) System and MS Exchange Online which is built on Cloud technology;

4. The PMA should be able to integrate and interface with Contact Center Solution. PR1MA plans to use

contact Center Agents to manage chats via the PMA.

5. The Solution Provider to provide consultancy services on mobile application best practices.

6. The PMA must support Bahasa Malaysia and English language.

7. The PMA must support iOS and Android platforms.

8. The Solution Provider MUST have a Technical Support office in Malaysia that provides technical and

helpdesk support.

PROCUREMENT NOTICES : Request For Proposal (RFP)