To Measure the Employee Perception of Site Based Training Programs

Conducted at L&T, HQ, Chennai

Prepared By

Tania Dhar

III Semester PGDM

Reg.no-PG13086

Under the guidance of

Company Guide Faculty Guide

Mr. T.K. Prem Kumar Prof. Kanagaraj

1To Measure Employee Perception of Site Based Training Program

L & T Construction

L&T Construction ranks among the top international contractors. .

Its portfolio encompasses engineering, design, procurement and

construction of buildings, infrastructure and industrial development

projects covering civil, mechanical, and electrical and instrumentation

disciplines.

Sophisticated construction equipment and project management tools for

quality, safety and speed are used.

L&T Construction consists of 4 Independent Companies:

Buildings & Factories (B & F) , Infrastructure (Infra) , Metallurgical &

Material Handling (MMH) , Power Transmission & Distribution (PT & D)

Buildings & Factories further consists of :

Residential, Factories, Airports, IT &Institutional Space and Health &

Leisure.

2To Measure Employee Perception of Site Based Training Program

Objectives

To measure the Employee Perception of the Site Based Training Program-

DESI ( Diagnostically Evolved Site Intervention) conducted in L & T

Construction ( Buildings & Factories) based on the overall satisfaction of

the employees attending the program.

To examine whether the training has helped the employees to acquire the

required knowledge and skills.

To study the impact of site based training programs on the performance of

the site based employees.

To assess their level of satisfaction towards the quality of the site based

training program

3To Measure Employee Perception of Site Based Training Program

Training & Development Training is an act of enhancing knowledge, skill and capabilities of an

employee for doing a particular job while Development is the methods and

activities designed to improve the skills of managers or prospective

managers.

Effective training convey relevant and useful information to the participants

and develop their skills and behaviours that can be used in the workplace.

L&T is known world over since its inception for its employee friendly

policies and aims at overall development of an individual and for that

Behavioural Training Programmes are a must.

In fact, about 60% of the total Training and Development Programmes

conducted in L&T Construction, Buildings & Factories are Behavioural

Programmes.

4To Measure Employee Perception of Site Based Training Program

DESI Training Programme

DESI (Diagnostically Involved Site Intervention) training program conducted in

L & T Constructions is exclusively for the employees of L & T working at various

construction sites of L & T.

L & T believes in long term nurturing of its employees. Therefore, out of the

various training programmes conducted at L & T, 60 % are behavioural and 40 %

are technical.

The working conditions of the employees working at the various construction sites

are very different from those working in the headquarters and regional offices of L

& T . They work under stringent deadlines and work very hard and tough. So, their

training needs and requirements vary from others.

The DESI- behavioural training mainly focuses on Team Building, Interpersonal

Skills, Anger Management, Lifestyle Modification and Stress Management, Time

Management, Change Management, People Management, Problem Solving, Team

excellence for Productivity, Quality of Work Life, Self- Empowerment, Assertive

Skills etc.

5To Measure Employee Perception of Site Based Training Program

DESI Training Programme (contd…)

Here the trainer goes to the site and finds out the training requirements i.e.

training need analysis by interacting with the site people like project

manager, site- in-charge and then comes back to the headquarters and

designs the training program depending upon the feedback.

After designing the training program, the trainer conducts the training

according to their needs and requirements of the site. This is called as

Training Delivery.

And after the delivery of the training the evaluation of the training is done

by Krik Patrick's Model

6To Measure Employee Perception of Site Based Training Program

Kirk Patrick’s Evaluation

Model

Assessing training effectiveness is critical for every training programme. There

are four stages of evaluation.

Reactions: Measures how participants have reacted to the training.

Learning: Measures what participants have learned from the training.

Behaviour: Measures whether what was learned is being applied on the job.

Results: Measures whether the application of training is achieving results.

.

7To Measure Employee Perception of Site Based Training Program

Research methodology

There are three types of methodologies used in L & T Constructions to

measure the employee perception about site based training programs.

Use of Questionnaire

Use of Interview

Observations given by Immediate Superiors and others

8To Measure Employee Perception of Site Based Training Program

Findings

Employees agree that they are given enough practice during training

sessions.

Majority of the employees agree that training need are identified through

appraisal process.

Employees belief that it takes some amount of time to implement the ideas

and tips learned during the training program.

Majority of the employees agree that they need soft skill training program.

Employees agree that training objectives are met during training sessions.

Employees are highly satisfied with the quality of training program.

9To Measure Employee Perception of Site Based Training Program

Findings (contd….)

Employees strongly agree that in-house programs are handled by

competent trainer.

Employees strongly agree that they are given adequate time for planning

the improvements in the organisation

Employees agree that emphasis is given for developing managerial

capabilities of the managerial staff through training.

Employees also agree that human relation competencies are developed

trough training.

Majority of the employees feel that HR conducts briefing and de-briefing

sessions.

10To Measure Employee Perception of Site Based Training Program

Limitations

The limitations for the study are as follows:

There is always a possibility that neutral options be chosen.

The respondents may not be honest to all the questions. Some

respondents were hesitant in expressing their views even though they

know the answer to their questions.

The duration of the internship was a constraint to measure the overall

perception of the employees.

The results of the study depicts the results of the sample taken and does

not represent the results of the whole population

11To Measure Employee Perception of Site Based Training Program

Conclusion

• Time duration of training programme can be made more convenient

based upon the requirement and willingness of the employees.

• Trainees perceive training as an important part and believe that it

can change one’s attitude of life.

• A conducive environment is very much required to enable the

success of the training program hence it will be recommended to the

organisation to provide ambience suiting to the requirements of the

training methodology used by the faculty.

12To Measure Employee Perception of Site Based Training Program

Questions?

13To Measure Employee Perception of Site Based Training Program

Thank you

14To Measure Employee Perception of Site

Based Training Program