Presentation on “A Case Study Analysis”

Leadership stylesBenish Qazi

COMSATS Institute of information Technology Abbottabad.

A leader is one who inspires, motivates and leads people to

accomplish organizational goals

Leadership is all about influencing a group of

people

Characteristics of Effective Leader

Take the challenges to grow

Take calculated

risks

Adopt the leadership style that fits you and your personality

Have courage at the time of controversies

Accept their mistakes

Communicate frequently

Be approachable

Understand the situation and the fact

Essential Requisites of

Leadership are

Confidence

Job Relevant Knowledge

Desire to Lead

Motivation and Passion

Trust

Collaboration

Competence

Competitive Spirit

Types of Leadership Styles

1. Democratic/ Participative Leadership

Style

When to use Democratic Leadership Style?

Team Agreement is needed

Greater Motivation and Commitment

Knowledgeable and Skillful Team Members

Limitation of Democratic Leadership Style

It is a Time Consuming Affair

2. Autocratic Leadership Style

When to use Autocratic Leadership Style?

When quick decisions are needed

No Need for Others Input

Team Agreement is not Necessary

When High Level of Management Control is

Needed

Limitations of Autocratic Leadership

Employees Cannot Question Decisions

Little Opportunity to Give Suggestions

3. Laissez-Faire/ Free Rein Leadership Style

When to use Laissez Faire/ Free Rein Style?

When the team is highly capable

When team members are able to analyze the

situation

When Close Monitoring of a Decision is not Needed

When there is full trust and confidence in the team

members

Limitations of Laissez Faire/ Free Rein Leadership

Style

Not suitable for Less Experienced Employees

Lack of Motivation

Poor Productivity

What are the Factors for Selecting Leadership

Style?

Objectives that Need to be Achieved

Followers

Situation

Apply the Appropriate Leadership style and

Techniques

Decision Making Process (Case Study)

Step 1. Identify Root ProblemMr. Moiz lacks some of the basic required leadership skills. Moreover,

he has not adopted the appropriate leadership style.

•Without doing critical analysis, he accepts the recommendations of others•Senior Sales executives does not respect him•Mr. Moiz is at early stage of his job and has less experience.

Lack of Basic Leadership

Skills

Inappropriate Leadership

Style

•He has team of experienced people•He often relies on senior executive Akram khan •He thinks team members are more Knowledgeable and experienced

Step 2: Identify Decision Criteria

Job Relevant Knowledge Self ConfidenceDesire to Lead Authoritative

InfluentialAppropriate Leadership

Style

Criteria WeightsSelf Confidence 9

Influential 8

Job Relevant Knowledge 10

Desire to lead 7

Appropriate Leadership Style 10

Authoritative 8

Step 3: Allocating Weights to Decision’s Criteria

Standard Weight : 10

Step 4: Developing Alternatives

1. Management Training Sessions2. Autocratic leadership Style

3. Democratic leadership Style4. Laissez fair leadership Style

5. Rewards & Benefits6. Allocation of Appropriate level of

Authority

Step 5: Analyzing Alternatives

Alternatives

Self Confidence

Influential Job Relevant

Knowledge

Desire to lead

Appropriate leadership

Style

Authority

Training 9 6 9 6 7 4

Autocratic 7 9 8 5 3 10

Democratic 7 6 8 7 8 8

Laissez Fair 4 4 6 3 5 5

Assign Appropriate

Authority

8 9 3 8 7 10

Rewards 7 3 3 8 4 6

Self Confidence

Influential Job Relevant

Knowledge

Desire to lead

leadership Style

Authority Total

Training 81 48 90 42 70 32 363

Autocratic 63 72 80 35 30 80 360

Democratic

63 48 80 49 80 64 384

Laissez Fair 36 32 60 21 50 40 239

Assign Appropriate Authority

72 72 30 56 80 70 380

Rewards 56 24 24 64 32 48 248

Step 6: Selecting An Alternative

Step 7: Implementing Alternatives

This is the stage where the decision is Put into Action.

Mr. Moiz khan must be asked to change his leadership style from Laissez free to Democratic leadership Style. He must learn in depth knowledge of his job and must do critical analysis before taking a decision. He should involve the team members in the decision making process as his team members are also experts of their areas. But ultimate control must resists in his own hands. Second alternative action could be to deliver some appropriate level of authority to Mr. Moiz khan by his senior manager.

Step 8: Evaluating Effectiveness of a Decision

TakenAt this stage, decision maker needs to evaluate the decision being taken. Check whether it has removed the problem or not?If Not, then problem still exists. In that case a decision maker has to go back to each step of decision making process to analyze where he made some mistake. Either the problem identified is wrong or the alternatives are not being analyzed correctly.Or, there may be a case that decision taken is right but it has been implemented in a wrong way.

Q1: Which Leadership Style Mr. Moiz Khan Exhibits?Currently Mr. Moiz khan is running Laissez fair style of leadership. Without much critical analysis, he just accepts the recommendations of his team and takes an action on it.

Q2: As a marketing manager, suggest Ways and means Which will initiate proper

senior/Junior relationship ?A distinct reporting relationships are established when we know two things: 1) Chain of Command 2) Span of ManagementChain of Command: A clear and distinct line of authority among positions.

Chain of Command Unity of Command Scalar Chain Component

Span of Management: No of people who report to a particular manager.

Q2: Continued…….In the given case study, Mr. Moiz has either not being acting like a true leader because of lack of leadership qualities or may be the component of unity of command was lacking in management system. Because team members were not giving much respect to Mr. Moiz and were considering Mr. Akram as real boss, so another reason could be the absence of scalar chain component.Unity of command and scalar chain components are very important factors required to establish the proper reporting relationships between senior and junior.

Q2: Continued…….3 step Authority Delegation process

Manager ManagerManager

Subordinate SubordinateSubordinate

Assign Responsibility Give Authority Create Accountability

CONCLUSIONLeader

LeadershipLeadership Styles

8 Step Decision making ProcessMr. Moiz’s leadership Style

Proper Reporting Relationship for given Case Study

CONCLUSIONA leader is one who inspires, motivates and leads

people to accomplish organizational goals.Leadership is the process of influencing others. Leadership Styles: there are 3 distinct leadership

styles in general.i)Autocratic like dictator ship

ii)Democratic Participative approachiii)Laissez faire authority is delegated to group of

expertsDecision making process i) identify the main problem

ii) Identify decision criteriaiii) Allocating weights to Alternatives

iv)Develop alternativesv) Analyze Alternativesvi) Selecting Alternative

Vii) Implementing Alternativeviii) Evaluating the decision

CONCLUSION Continued……In the given case study, the reporting relationship between boss and subordinates is not established properly. There was the lack of Unity of command and Scalar chain component.

Authority delegation is a 3 step process.

Mr. Moiz must be provided with a clear and distinct line of authority.

QuoteEffective leadership is not about making speeches or being liked; leadership is defined by results not

attributes.

Peter Drucker