pr in practice: future skills

22
FUTURE SKILLS LUBS 5437M: PR IN PRACTICE DIGITAL PR

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Slides from lecture at Leeds University Business School MA Corp Comms course, given on Thursday 3 March 2011.Outlines the 10 essential PR skills of the future.

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Page 1: PR in Practice: Future Skills

FUTURE SKILLSLUBS 5437M: PR IN PRACTICE

DIGITAL PR

Page 2: PR in Practice: Future Skills

LEARNING OUTCOMES

Understand the new skills that will be required for the communicators of tomorrow

Link these skills to relevant trends in digital communications

Challenge/refine/improve

Create the LUBS Future Skills Manifesto

Page 3: PR in Practice: Future Skills

WHAT’S HAPPENING?

Page 4: PR in Practice: Future Skills

#1 CONVERGENCE

http://www.flickr.com/photos/ekarjala/517656319

Page 5: PR in Practice: Future Skills

#2 CONSUMPTION

Page 6: PR in Practice: Future Skills

#3 CREATION

http://www.flickr.com/photos/lomokev/245793477

Page 7: PR in Practice: Future Skills

WHAT DOES IT MEAN FOR PR?

Convergence = THINK differently

Consumption = PLAN differently

Creation = ACT differently

Opportunity AND Risk

Page 8: PR in Practice: Future Skills

…AND FOR PR SKILLS?

http://www.flickr.com/photos/beinshitty/4057368178

Page 9: PR in Practice: Future Skills

#1 HUMILITY

Brands are being held more accountable

Consumers are asking “what can you do for me”?

Balance of power has shifted

Be willing and open to be taught by and learn from your stakeholders

Page 10: PR in Practice: Future Skills

#2 BREVITY

http://www.flickr.com/photos/frankenslut/3768165679

Page 11: PR in Practice: Future Skills

#3 HONESTY

Page 12: PR in Practice: Future Skills

#4 CONNECTEDNESS

Page 13: PR in Practice: Future Skills

#5 RELEVANCY

Page 14: PR in Practice: Future Skills

#6 OBSERVATION

http://www.flickr.com/photos/westrock-bob/3470127478

Page 15: PR in Practice: Future Skills

#7 PARTICIPATION

“So what is the point of all this? The point is, FORGET YOUR BRAND. You don’t own it because it is literally nothing. You can spend all sorts of time and money trying to manufacture public opinion, but ultimately, that’s up to the public, now isn’t it?”

- ‘Leroy Stick’, the man behind @BPGlobalPR

Page 16: PR in Practice: Future Skills

#8 ARTICULATION

http://www.flickr.com/photos/enovember/4145892964

Page 17: PR in Practice: Future Skills

#9 PASSION

http://www.flickr.com/photos/raymklee/5444125818

Page 18: PR in Practice: Future Skills

#10 FLEXIBILITY

Page 19: PR in Practice: Future Skills

OTHERS?

Empathy

‘Findability’

Tenacity

Analysis

Customer service

Perspective

Creativity

Bravery

Trust

Page 20: PR in Practice: Future Skills

GROUP EXERCISE: REVIEW

Review these skills and others

Discuss, challenge and change

Return and make your case

Reconvene in 30 minutes

Page 21: PR in Practice: Future Skills

GROUP EXERCISE: MANIFESTO

10 groups, 10 skills

Discuss the skill – objectives, barriers and opportunities

Come up with a 140 character (including spaces) pledge for that skill for the LUBS Future Skills Manifesto

Page 22: PR in Practice: Future Skills

MANIFESTO

“XXXXX is an essential PR skill of the future because…”

140 characters

15 minutes