ppt sip report balaji

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A study on Retailer’s satisfaction towards BALAJI WAFERS PRIVATE LIMITED. Prepared By: Guided By: Rakesh Kakadiya Dr. Kunjal Sinha (157050592038) Associate Professor, Semester: III CKSVIM SUMMER INTERNSHIP

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Page 1: PPT SIP Report Balaji

A study on Retailer’s satisfaction towards

BALAJI WAFERS PRIVATE LIMITED.

Prepared By: Guided By:

Rakesh Kakadiya Dr. Kunjal Sinha

(157050592038) Associate Professor,

Semester: III CKSVIM

SUMMER INTERNSHIP

Page 2: PPT SIP Report Balaji

Overview of Presentation

1) Company Information

2) Product Profile

3) Major Companies in the Industry

4) Objectives of the Study

5) Research Methodology

6) Data Analysis and Interpretation

7) Results and Findings

8) Suggestions

9) Conclusion

10) Bibliography

Page 3: PPT SIP Report Balaji

Type Private Limited

Founded 1976

Headquarters Rajkot, Gujarat, India

Key people Bhikhubhai, Chandubhai &

Kanubhai Virani

Products Wafers , Namkeen

Turnover 1200 crore

Number of employees 2000

Email [email protected]

Transportation Katariya

Slogan “Any Time Crunchy,

All time fresh”.

Company Information

Page 4: PPT SIP Report Balaji

1) SIMPLY SALT

2) CHAT CHASKA

3) KELA MARI

4) MASALA PEAS

5) SHING BHUJIA

6) POHA CHIVDA

7) THIKHA MITHA MIX

8) RAJVADI CHEVDO

9) MASALA WHEELS

10)MASALA CHATAKA PATAKA

11)GREEN CHUTENY CHATAKA PATAKA

12)MAGIC MASALA

13)CREAM & ONION

14)KELA MASALA

PRODUCT PROFILE

Page 5: PPT SIP Report Balaji

15) MUNG DAL

16) NIMBU CHATKA

17)ALOO SEV

18)KHATTA MITHA MIX

19)SEV MURMURA

20)MASALA POP RINGS

21)TOMATO CHATAKA PATAKA

22)TOMATO MASTI

23) PIZZY MASALA

24) CHANA DAL

25) MASALA SHING

26) GATHIYA

27) RATLAMI SEV

28) FARALI CHEVDO

29) MASALA SEV MURMURA

30) CHEESE POP RINGS

31) CHINESE CHATAKA PATAKA

Page 6: PPT SIP Report Balaji

Major companies in the Industry

Haldiram’s

Bikanerwala

Chappan bhog

Kaleva India

Kurkure

(from Pepsic Co India Holdings Pvt. Ltd.)

Bingo (From ITC)

Lays

Page 7: PPT SIP Report Balaji

Objectives of the Study

1. To study current scenario of wafer market

and namkeen market.

2. To find out the services provided by dealers

3. To know the satisfaction of retailers

4. To find out the scope of new product

Page 8: PPT SIP Report Balaji
Page 9: PPT SIP Report Balaji

Research Design Descriptive Research

Source of Data Primary Data from Questionnaire.

Secondary Data from Web,

Report, Book, etc.

Data Collection Method Personal Survey Method

Population Retailers of Vadodara City

Sample Size 132

Sampling Method Non- Probability Convenience

Method

Data Collection Instrument Structured Questionnaire

Model Specification Statistical Package for Social

Science(SPSS), Microsoft Office

Excel 2010.

Page 10: PPT SIP Report Balaji
Page 11: PPT SIP Report Balaji

Hypothesis Test: 1 ANOVA

I want to know that whether there is any relationship

between the satisfaction level of the retailers and

importance of quality, cost, delivery, Packaging.

H0: There is no relationship between the satisfaction

level of the retailers and importance of quality, cost,

delivery, Packaging.

H1: There is relationship between the satisfaction level

of the retailers and importance of quality, cost, delivery,

Packaging.

Level of Significance: Taken 0.05 level significance

Page 12: PPT SIP Report Balaji

ANOVA

Sum of

Squares df

Mean

Square F Sig.

IMPORTANCE

1

Between Groups 3.074 4 .768 1.263 .288

Within Groups 74.233 122 .608

Total 77.307 126

IMPORTANCE

2

Between Groups 2.228 4 .557 .993 .414

Within Groups 68.402 122 .561

Total 70.630 126

IMPORTANCE

3

Between Groups 2.996 4 .749 1.702 .154

Within Groups 53.681 122 .440

Total 56.677 126

IMPORTANCE

4

Between Groups 1.053 4 .263 .879 .478

Within Groups 36.537 122 .299

Total 37.591 126

Page 13: PPT SIP Report Balaji

Interpretation:

From above table interpret that as p- value is

less than 0.05(0.00) the H0 null hypothesis is not

accepted, so above analysis decide 0.05 level of

significance. Hence, we accept the alternative

option. Therefore we can conclude that there is

relationship between the satisfaction level of the

retailers and importance of quality, cost, delivery,

Packaging.

Page 14: PPT SIP Report Balaji

No. of Retailers are Selling of Balaji

Product

YES, 127

NO, 5

Page 15: PPT SIP Report Balaji

Selling and Awareness about Balaji

Products

Products Selling Aware

Simply Salted 127 127

Magic Masala 127 127

Tomato Masti 127 127

Chat Chaska 108 124

Cream & Onion 124 127

Pizzy Masala 34 93

Kela Mari 115 122

Kela Masala 76 113

Chana Dal 126 127

Masala Peas 125 127

Mung Dal 125 126

Page 16: PPT SIP Report Balaji

Shing Bhujia 126 127

Nimbu Chatka 95 120

Gathia 123 126

Poha Chivda 55 103

Aloo Sev 126 127

Ratlami Sev 126 127

Tikha Mitha Mix 122 127

Khatta Mitha Mix 120 126

Farali Chevdo 123 127

Rajwadi Chevdo 57 112

Sev Murmura 125 126

Masala Sev Murmura 122 126

Masala Wheels 125 127

Masala Pop Rings 125 126

Page 17: PPT SIP Report Balaji

Cheese Pop Rings 125 127

Masala Chataka Pataka 127 127

Tomato Chataka Pataka 125 126

Chinese Chataka Pataka 28 84

Green Chuteny Chataka Pataka 30 77

Masala Shing 123 127

Page 18: PPT SIP Report Balaji

New Product Information by Salesman

YES, 85

NO, 42

Page 19: PPT SIP Report Balaji

DELIVERY WITHIN A WEEK

0

20

40

60

80

100

1 TIME 2 TIME 3 TIME IRREGULAR

14

94

13 6

Frequency

Page 20: PPT SIP Report Balaji

Selling other than Balaji

NO. BRAND NAME

1 UNCLE CHIPS

2 LITE-N-FIT

3 CHEETOS

4 AVADH

5 KURKURE

6 TARGET

7 VARJ

8 E-VITA

9 GOPI

10 HALDIRAMS

NO. BRAND NAME 11 REAL

12 GOPAL

13 J.J'S

14 VADALIA

15 BINGO

16 LAYS

17 PARLE

18 SCHOOL TIME

19 RAMDEV

Page 21: PPT SIP Report Balaji

Selling Based Brand Rank Brand Rank 1 Rank 2 W1 W2 W Rank

Avadh 0 1 0 1 1 7

Crax 0 3 0 3 3 6

E-Vita 0 1 0 1 1 7

Gopal 15 50 30 50 80 2

Haldiram 0 1 0 1 1 7

Kurkure 0 7 0 7 7 4

Lays 0 5 0 5 5 5

Real 4 32 8 32 40 3

Rite-N-Fite 0 1 0 1 1 7

Target 0 1 0 1 1 7

Balaji 108 17 216 17 233 1

Ramdev 0 1 0 1 1 7

Gopi 0 1 0 1 1 7

Page 22: PPT SIP Report Balaji

Happy with Supply of Balaji Products

0

10

20

30

40

50

60

HIGHLYSATISFIED

SATISFIED NEUTRAL DISSATISFIED HIGHLYDISSATISFIED

51 55

1

10 10

Frequency

Page 23: PPT SIP Report Balaji

LAUNCH NEW BALAJI PRODUCT

YES, 19

NO, 108

Page 24: PPT SIP Report Balaji

RESULTS AND FINDINGS

1) From this survey it was found that out of 132 retailers

127 are selling Balaji Products.

2) From this survey it was found that salesman provides

information about new products to 85 retailers out of

132.

3) From this survey it was found that 121 retailers are

gets delivery regular and only 6 retailers are gets

delivery irregular.

Page 25: PPT SIP Report Balaji

4) From this survey it was found that 106 retailers are

satisfied with supply of Balaji Products. 20 retailers are

dissatisfied with supply of Balaji Products.

5) From this survey it was found that selling base balaji

lies top in all brands.

6) 19 retailers have given responds that company should

have to launch another new product.

Cont’d…

Page 26: PPT SIP Report Balaji

Suggestions

Company should have to provide various schemes like give

one extra packet on a strip.

Cheque must be acceptable by all dealers.

Company may provide replacement facility.

Company should provide stand at free of cost.

Delivery should get regularly by all dealers.

Sometimes nature of salesman attract to retailer for

purchasing products so nature of salesman must be fair.

Page 27: PPT SIP Report Balaji

Conclusion

• Majority of retailers are selling Balaji products.

• Majority of retailers are aware about new

product.

• Majority of retailers are satisfied with product

delivery of Balaji.

• Majority of retailers want to not launch another

product of Balaji instead of that they should be

concentrates on existence products and

maintain the quality.

• Balaji products are highly selling in the market.

Page 28: PPT SIP Report Balaji

Bibliography

Rais M, Acharya S, Sharma N (2013) Food Processing Industry in India:

S&T Capability, Skills and Employment Opportunities. J Food Process

Technol, Volume no.4.

Deepti Arora (2014) Food Processing Industry in India: Adding Value by

Creating Synergy between agriculture and Industry. Onicra Credit Rating

Agency of India.

Dolly Jha et.al. (2014), Biting into the Indian Snacking market. Nielsen

featured insights.

K.L. Nanjappan (1985), Development of food Industries in India.

Development commissioner Ministry of Industrial development, Govt. of

India, New Delhi.

Ali, J., Kapoor, S., and Janakiraman, M. (2010). Buying behavior of

consumers for food products in an emerging economy. British Food Journal,

112(2), 109-124.

Page 29: PPT SIP Report Balaji

Nielsen Global Snacking (2014). What Consumers are reaching for

around the world, Nielsen Company?

Government of India, Ministry of Food Processing Industries (2005)

Vision, Strategy and Action Plan for Food Processing Industries in

India. New Delhi, India.

Page 30: PPT SIP Report Balaji