PowerPoint Presentation

GLOBAL SECURITY & INVESTIGATIVE SERVICES

BUSINESS PRESENTATION TO: PPFA

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Presenting TeamFernando TapiaDirector National Accounts Florida Division General Manager

Agenda TopicsAbout UsMissionElite Executive Support TeamServicesAssessment & ImplementationExtra Added ValuesTypical Implementation ProcessPoints Of DistinctionOfficer Selection & ScreeningCustomized Training Manuals & Post OrdersPre Assignment TrainingPricing advantagesQ &A

We will commit the necessary resources to ensure successOur organizational Team is founded on more than 200 years in Law Enforcement and Security experience Founded in 1980 (35 years in Business)$35 million revenue, steady growth1,200 employees 150 clients700 service locations throughout the United States, Canada and the Caribbean 94% client retention, 2014 95% client satisfaction, 2014U.S. owned, private ownershipFlorida based office and global resources. Personalized service and cares for their employees.

About Us

Mission

Our mission is to provide comprehensive security, protection and investigative services in the most professional and consistent manner. We want to assure that you have chosen a company with long standing stability, the highest level of integrity and most importantly, a company that is reliable and true to its commitment. Committed your site will be a showcase for us and will utilize all the necessary resources to provide you with the excellent and professional service you deserve.

Executive Management TeamJoseph M SaponaroCII PRESIDENTGary E. WekslerExecutive Vice PresidentKevin P. ClarkSENIOR VICE PRESIDENTChuck GarelickVP SPECIAL EVENTSKenneth J. GrossbergerMS, CPP VICE PRESIDENTFernando J. TapiaNATIONAL ACCOUNTS DIRECTOR FLORIDA DIVISION GENERAL MANAGERLuis Pere RodriguezPUERTO RICO DIVISION GENERAL MANAGER

ServicesUnarmed/Armed Security Officers

Loss Prevention AgentsExecutive Protection & InvestigationsSpecial EventsPatrol Services & Alarm ResponsesCargo Escorts & Consulting

Uniform Security OfficersArmed Security Specialists Retail Loss Prevention OfficersConcierge PlusPrivate DetectiveSeminarsConsultingPatrols-Alarm responseEscortsElectronic-Tech Services

OTHERServices

Assessment & ImplementationRecognizing that clearly-defined expectations are the foundation of any successful partnership, we begin most relationships with a Needs Assessment. This step helps: identify your expectations. Pinpoint your specific performance standards, and review the strengths and weaknesses of your current security program.Our Implementation Plan is designed to move the Needs Assessment into action by prioritizing your requirements and defining specific procedures to address them.After delivering and implementing a customized solution, we continually assess its effectiveness and update the program accordingly.

Typical Implementation Process

Joint review of current program to identify your specific needs, priorities, goals and objectives.Creation/refinement of security staff job descriptions as necessary.Identification of specific recruiting, screening and selection standards.Identification of quality control measures, performance assessment standards and review periods. On-site Operational Transition Meeting with security staff.Creation/refinement of Post Orders and development of customized instruction and training manuals.On-site training and testing of officers and supervisors before we start.Ongoing assessment of program and staff quarterly.

Added ValuesWe can guarantee the immediate response by a member of our management team to any issue that affects any aspect of our clients daily operations on a seven (7) day, twenty-four (24) hour basis. Elite Investigations utilizes law enforcement and security professionals to train and supervise the security staff assigned to your property.Our program requires our security staff to make immediate notifications on intelligence related to homeland security, MARSAC, criminal activities, (specifically property losses, organized groups involved in thefts and any unusual incidents), directly to management.Our operation size gives the advantage of providing a personal touch of service superior to any other competitor with a customized unique service.Elite Investigations provides the best benefits possible to our Officers. We think a well treated officer will result in excellent performance and less turnover. Our employees are our ASSET!!.

Officer Screening & SelectionThe structure and scope of your screening program will be customized to accommodate your specific needs, in addition a number of screening and selection tools are available within your contract they are as follows:

Pre-qualification interview Military Service/Experience Verification State registration and fingerprinting Driving Record ChecksSocial Security Number VerificationProof of legal right to workStatewide Criminal Record checks Personal reference check Education VerificationPrevious Employment VerificationDrug Screening

Pre-Assignment TrainingPre-Assignment Training: All employees, regardless of assignment, are required to complete our Pre-Assignment Training. This provides critical training in the foundation of private security, which includes the following training topics:

Role & Purpose of Private Security Workplace HarassmentRelationship with Civil AuthoritiesCommunication SkillsObservation SkillsCustomer ServiceInterpersonal SkillsCommunicationOrigin of Civil LiabilityMARSAC/As neededCriminal vs. Civil LiabilityReport WritingCompany ValuesNote TakingPerformance ExcellenceUse of ReportsPatrol Techniques

NATIONAL ACCOUNTSLIMITED BRANDS (VICTORIA SECRET-PINK-BBW-HENRI BENDEL)KATE SPADE-JACK SPADE-JUICY COUTUREJCREW & MADEWELLCHARLOTTE RUSSETWEEN BRANDS (JUSTICE)STEVE MADDENTORY BURCHBEBEROSSAEROPOSTALEREIGAPANN TAYLOR-LOFTUNIQLOGUESSDSWBURLINGTON COAT FACTORY PAYLESS SHOESRENT-A-CENTERWHOLE FOODS

SERVICING RETAIL STORES & OTHERS IN USA & CANADA

Why Should you chooseElite Investigations

A very strong management team, dedicated exclusively to the Uniformed security business and Investigations.

Privately owned which means we are not influenced by a larger Corporate entity that may not be as sensitive to the needs of each client

Invested heavily in the service quality processes necessary to back-up our promises - PERSONALIZED SERVICE / DEDICATION TO DETAILS & SERVICE ORIENTED.

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Why Should you chooseElite Investigations

Customized services tailored to your Client asevery Client is unique.

Electronic patrol and incident reporting software which reports in real time, giving security roles a modern day approach but most importantly WE DO TAKE CARE OF OUR EMPLOYEES

A growing reputation asThe Best Guard Company in the Business With a proven track record!

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Thank You!

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