polycom immersive telepresence (itp) deployment...

December 2013 | 3725-26703-002/JDeployment Guide

Polycom® ImmersiveTelepresence (ITP)

© 2013 Polycom, Inc. All rights reserved.

Polycom, Inc. 6001 America Center Drive San Jose CA 95002 USA

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Trademark Information POLYCOM® and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc., and are registered and/or common law marks in the United States and various other countries.

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Patent Information The accompanying product may be protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc.

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About this Guide

The Polycom Immersive Telepresence (ITP) Deployment Guide provides the best practices for configuring multipoint conferences on Polycom® RealPresence® Collaboration Server 4000 and Polycom® RealPresence® Collaboration Server 2000 real-time multimedia conference platforms with the following telepresence solutions:

● Polycom RealPresence® Experience (RPX™) 400 Series

● Polycom RPX 200 Series

● Polycom Open Telepresence Experience™ (OTX™) 300

● Polycom OTX 100

● Polycom Telepresence Experience® (TPX®) 306M

● Polycom TPX 204M

● Polycom Architected Telepresence Experience™ (ATX™) HD 300

● Polycom ATX SDK (which supports the ATX 200, ATX 300, and ATX 400 hardware platforms)

● Polycom RealPresence® Immersive Studio 9-seat and 21-seat

This guide is intended for Immersive Telepresence (ITP) administrators and for Polycom RealPresence Collaboration Server 4000 and 2000 administrators who manage telepresence calls. The ITP and RealPresence Collaboration Server administrators should have:

● Prior knowledge and experience with the RealPresence Collaboration Server 4000 and 2000 conference platforms and with the Polycom Multipoint Layout Application (MLA).

● Familiarity with configuring both overall conference settings and with configuring the personal layouts of the conference sites.

● Access to Polycom RealPresence Collaboration Server 4000 and 2000, RPX, OTX, TPX, ATX, MLA, and RealPresence Immersive Studio product documentation.

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Contents

About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

User-Initiated Multipoint Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Multipoint Best Practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Calculating and Naming Conference Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Calculating Total Conference Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Naming Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Understanding Multipoint with OTX, TPX, and ATX Systems . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Recording Telepresence Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Multiple Cascade Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Other Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Configuring RealPresence Collaboration Server Settings for ITP Systems . . . 11Configuring the RealPresence Collaboration Server Settings for 1080p HD Video . . . . . . . . 11

Configuring the RealPresence Collaboration Server Settings for 720p/60 HD Video . . . . . . . 15

Configuring the RealPresence Collaboration Server Settings for 720p/30 HD Video . . . . . . . 17

Configuring Other RealPresence Collaboration Server Settings . . . . . . . . . . . . . . . . . . . . . . . 19

Configuring RealPresence Collaboration Server Settings for Large Conferences . . . . . . . . . 20

Multipoint Framing Scenarios for Immersive Telepresence . . . . . . . . . . . . . . . . 21

Manual Video Layout Framing Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

ITP Compatibility History (Version 3.1.0 and Earlier) . . . . . . . . . . . . . . . . . . . . . 72ITP Compatibility History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

ITP Software Version Matrices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

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User-Initiated Multipoint Dialing

This chapter contains information about user-initiated multipoint dialing.

You can configure your ITP solution (RPX, OTX, TPX, or ATX) to enable four different types of user-initiated multipoint conferences:

● Polycom Conferencing for Microsoft Outlook: Using the Polycom Touch Control or the Crestron Touch Panel, users can view a list of scheduled meetings and join those meetings.

● Meeting Composer: Using the Polycom Touch Control or the Crestron Touch Panel, users can launch multipoint calls directly from the ITP room by choosing all of the conference participants from Favorites (for Polycom Touch Control sites) or from the Directory (for both Polycom Touch Control and Crestron Touch Panel sites). Once the conference is connected, users can add and drop conference participants as needed.

● Group Dialing (for Polycom Touch Control sites) or Multipoint Speed Dialing (for Crestron Touch Panel sites): Using the Polycom Touch Control or the Crestron Touch Panel, users can launch Polycom RealPresence Collaboration Server calls to multiple sites at one time simply by pressing a Favorite (for Polycom Touch Control sites) or a Speed Dial button (for Touch Panel sites) that the administrator has configured to dial a pre-determined list of sites.

● Single Touch Multipoint: Using the Polycom Touch Control or the Crestron Touch Panel, users can call a Polycom RealPresence Collaboration Server Virtual Meeting Room (VMR) simply by pressing a Favorite (for Polycom Touch Control sites) or a Speed Dial button (for Touch Panel sites) that the administrator has configured to dial into the VMR.

For information about ITP software and hardware compatibility for software versions newer than 3.1.0, refer to the ITP Release Notes for the specific version or the current Polycom Supported Products matrix located at PolycomService/support/us/support/service_policies.html.

For information about ITP software and hardware compatibility for software versions 3.1.0 and earlier, refer to Appendix C or the ITP Release Notes for the specific version.

For information about RealPresence Immersive Studio software and hardware compatibility, refer to the RealPresence Immersive Studio Release Notes for the specific version or the current Polycom Supported Products matrix located at PolycomService/support/us/support/service_policies.html.

http://support.polycom.com/PolycomService/support/us/support/service_policies.html


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You can configure your RealPresence Immersive Studio system to enable three different types of user-initiated multipoint conferences:

● Polycom Conferencing for Microsoft Outlook: Using the RealPresence Immersive Studio user interface on a touch tablet, users can view a list of scheduled meetings and join those meetings.

● Meeting Composer: Using a touch tablet, users can launch multipoint calls directly from the RealPresence Immersive Studio room by choosing all of the conference participants from Favorites or from the Directory. Once the conference is connected, users can add conference participants as needed. Users can also make a point-to-point call and then add a participant. The end point must have Polycom Distributed Media Application 7000 configured.

● Single Touch Multipoint: Using a touch tablet, users can call a Polycom RealPresence Collaboration Server Virtual Meeting Room (VMR) simply by pressing a Favorite or a Speed Dial button that the administrator has configured to dial into the VMR.

These user-initiated multipoint conference features are available only to sites using an RealPresence Collaboration Server and the MLA in automatic conference layout mode. MLA supports two types of automatic conference layout modes:

● Room Continuous Presence: In this standard mode, the multipoint view is automatically generated either to follow the general principles of Polycom immersive telepresence multipoint (that is, all participants are "present" during a multipoint conference) or to fit a custom-set view configured by the conference administrator for the combination of sites in a particular conference.

● Voice Activated Room Switching (VARS): VARS is different from the standard Room Continuous Presence mode in that the speaker's site is the only site seen by others. The view of the speaker's site is sized to be as large as possible on all of the other participants' displays. The current speaker sees the previous speaker's site (that is, the speaker's layout remains unchanged). Layouts used in VARS are not customizable.

For releases earlier than ITP 3.0.3 and RealPresence Collaboration Server 7.6, VARS should not be used during Polycom Conferencing for Microsoft Outlook or Single Touch Multipoint conferences that have participants at OTX, TPX, or ATX sites. Instead, you should configure those conferences for Room Continuous Presence mode.

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Multipoint Best Practices

In Polycom Immersive Telepresence Series suites, the video is delivered using two, three, or four independent Polycom HDX codecs. In Polycom RealPresence Immersive Studio rooms, the video is delivered using three Polycom RealPresence Group Series codecs. This creates additional multipoint complexity over traditional video conferencing because, from the perspective of the Polycom RealPresence Collaboration Server, all of the codecs in an RPX, OTX, TPX, ATX, or RealPresence Immersive Studio site would typically be treated as though they were separate sites.

Continuous presence transcoding is normally used for telepresence multipoint today. In previous releases, the endpoints in telepresence rooms were “framed” together on the RealPresence Collaboration Server by the multipoint conference platform administrator, using the personal layout control of each conference site. This approach ensured that the rooms appeared properly within the various continuous presence views.

With the introduction of Version 2.0 of the Polycom Multipoint Layout Application (MLA), the process of managing telepresence conferences became greatly simplified. With MLA, layouts are applied automatically for each telepresence site in a conference.

For VARS mode, Polycom’s suggested best practice is to use RealPresence Collaboration Server to do VARS mode internally without MLA. For more information, refer to the RealPresence Collaboration Server documentation. For Room Continuous Presence mode, Polycom suggests setting up the MLA to configure the telepresence conference layouts automatically. You can also use MLA to define custom layout templates for automatic application. For more information, refer to the Polycom Multipoint Layout Application User Guide for use with Polycom Telepresence Solutions.

Calculating and Naming Conference SitesAs the RealPresence Collaboration Server administrator, you must be familiar with configuring both the overall conference settings and the personal layouts of the conference sites. For more information, refer to the Polycom RealPresence Collaboration Server Administrator’s Guide.

Calculating Total Conference SitesTo calculate the total site connections required for a multipoint conference, use the following formula:

(RPX 200 Series suites * 2) + (RPX 400 Series suites and ATX 400 sites * 4) + (OTX 300 sites, TPX 306 sites, and ATX 300 sites * 3) + (TPX 204 sites and ATX 200 sites *2) + (OTX 100 and traditional videoconferencing systems * 1) = Total conference sites required for the conference


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Naming SitesNaming the telepresence sites appropriately in the RealPresence Collaboration Server 4000 and 2000 address book is a critical step towards helping to frame the sites correctly.

When naming the sites, you must follow the naming conventions described in the “Setting Up Naming on the HDX Codecs” section of the Polycom Immersive Telepresence (ITP) Administrator’s Guide.

Understanding Multipoint with OTX, TPX, and ATX SystemsIn Room Continuous Presence multipoint calls, the camera views with OTX, TPX, ATX 200, and ATX 300 systems are handled differently than with RPX, ATX 400, and RealPresence Immersive Studio systems. While OTX, TPX, ATX 200, and ATX 300 systems use one camera to capture the full-room view, RPX, ATX 400, and RealPresence Immersive Studio systems capture a full-room view using all the cameras, with each camera capturing a different portion of the room.

This camera positioning makes multipoint video layouts straightforward. For an OTX, TPX, ATX 200, or ATX 300 site to be seen by another site, it needs only a single window in a continuous presence layout. If there are few sites in the conference, this could even be a single window with full screen layout. The camera view also allows a wide aspect ratio window to be used, such as in the layout illustrated below. For the wide viewing windows, the top and bottom of the OTX, TPX, ATX 200, and ATX 300 view are cropped, but the people are still visible.

Sample Layout Showing Wide Aspect Ratio Views

You can use any of the cameras in the OTX, TPX, ATX 200, or ATX 300 room as the source for video from the room. However, to achieve optimal eye contact, choose the camera closest to the display where the other site’s people are seen.

• At sites with TPX systems with Eagle Eye 1080 cameras, the cameras capture only the center four seats, not all six, when showing the full room view. TPX systems with Eagle Eye HD or Eagle Eye II cameras show the outer two seats partially obscured from view. This also applies to ATX sites where the table is placed at 110” (2.79 m).

• When viewing a 3x3 layout on an OTX, TPX, or ATX screen, the video may be shifted slightly to the right side of the screen.


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For example, suppose TPX site A is viewing site B on the left display (codec number 2). When choosing the layout for site B, use the video from the right camera (codec number 3) in the TPX room because camera 3 is closest to display 2.

TPX 306M Framing Example Illustrating Optimal Eye Contact

Recording Telepresence ConferencesWith MLA, you can use the Polycom RSS™ 2000 Single Point Recording feature with the RealPresence Collaboration Server 4000 or 2000 to easily record ITP conferences.

When an ITP conference that is under management by the MLA has recording enabled, the recorded video on the RSS 2000 will feature the layout view normally sent to a one-screen, traditional video conferencing system. The remaining sites in the conference will see the layout that they would typically see if recording was not enabled.

Multiple Cascade LinksMulti-codec telepresence conferences are not supported across cascaded RealPresence Collaboration Server links. However, an RealPresence Collaboration Server 4000 or 2000 that is hosting a telepresence conference can be cascaded to another RealPresence Collaboration Server 4000 or 2000 conference with traditional endpoints. From the perspective of the telepresence conference, the video source from the cascaded link will be treated as a traditional endpoint. Note that this feature is not currently supported in DMA.

Other ConsiderationsNote the following considerations regarding multipoint conferences:


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● When participants drop out of a multipoint call, the remaining sites must be re-framed to account for the change in the number of codecs. If you have configured the MLA to automatically apply layouts for your conference, MLA will re-frame the sites for you.

● If one of the HDX codecs at a telepresence site inadvertently becomes disconnected from a multipoint call, you may have to disconnect all of the remaining HDX codecs from that site in order to reconnect properly. This is because the system can be configured to disallow incoming calls to the HDX codecs when one or more of the codecs is in a call. For more information, refer to the Do Not Disturb timer information in the Polycom Immersive Telepresence (ITP) Administrator’s Guide.

● When using the MLA user interface with an ATX 200 or ATX 400 system:

The MLA treats ATX 200 systems the same way as TPX 204 systems. Therefore, the MLA user interface will display ATX 200 systems as site type TPX 204. Additionally, if you create a layout template for an ATX 200 system, you must select TPX 204 as the Type.

The MLA treats ATX 400 systems the same way as RPX 400 systems. Therefore, the MLA user interface will display ATX 400 systems as site type RPX 400. Additionally, if you create a layout template for an ATX 400 system, you must select RPX 400 as the Type.

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Configuring RealPresence Collaboration Server Settings for ITP Systems

This chapter lists the RealPresence Collaboration Server 4000 and 2000 settings for:

● 1080p HD video

● 720p/60 HD video

● 720p/30 HD video

In addition, this chapter lists the other RealPresence Collaboration Server settings that you should configure, as well as the settings you should configure for large conferences.

Configuring the RealPresence Collaboration Server Settings for 1080p HD Video1080p HD video requires MPMx or MPM+ hardware. In addition, you must use one of the RealPresence Collaboration Server 4000 or 2000 versions shown in the Polycom Immersive Telepresence (ITP) Release Notes or Polycom RealPresence Immersive Studio Release Notes.

For ITP systems using HDX codecs, the ITP Meeting Composer dialing mechanism does not take advantage of DMA load balancing with a pool of RealPresence Collaboration Servers. The ITP endpoint is pre-configured to use a particular RealPresence Collaboration Server. Refer to the Polycom DMA 7000 System Getting Started Guide or the Polycom DMA 7000 System Operations Guide for more information.

For ITP systems using RealPresence Group Series codecs, the system uses DMA for Meeting Composer and load balancing is supported.

MPM+ hardware is only supported for RealPresence Collaboration Server versions earlier than 8.1 and is not supported with RealPresence Immersive Studio.


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You must also use one of the HDX software versions shown in the Polycom Immersive Telepresence (ITP) Release Notes or Polycom RealPresence Immersive Studio Release Notes.

By configuring the RealPresence Collaboration Server settings as described in this section, the RealPresence Collaboration Server will send the following:

● 1080p HD resolution continuous presence to endpoints that support 1080 resolution.

● 720p/30 HD resolution continuous presence to endpoints that support 720 resolution. Lower resolution is provided to lower resolution endpoints.

It is normal to see occasional video stuttering (jerkiness) when using this conference profile on an RealPresence Collaboration Server with MPMx hardware.


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1080p HD Video Conference Profile Settings

This setting.... Should be set to...

General Line Rate 4096 Kbps (3072 Kbps for MPMx if all ITP systems in the call are enabled for H.264 High Profile)

Some MCUs (1800 and HW MCU with MPM-Rx blade) may support line rate of 6144 kbps.

High Definition Video Switching Unchecked

Operator Conference Unchecked

Advanced LPR Checked

Encryption Optional

Auto Terminate Optional

Echo Suppression Checked

Keyboard Suppression Optional

Gathering Settings Enable Gathering Optional

Video Quality People Video: Video Quality 1080p30 is supported in some MCUs (1800 and HW MCU with MPM-Rx blade)

People Video: Video Clarity Unchecked

Content Video: Content Settings Optional

Content Video: Content Protocol Up to H.264

Video Settings Telepresence Mode Auto

Telepresence Layout Mode Continuous Presence

All other check boxes Unchecked

Skins Not Applicable


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When configuring the RealPresence Collaboration Server settings for 1080p HD video, note the following:

● Beginning with RealPresence Collaboration Server Version 7.0.2 there is a new system flag, ITP_CERTIFICATION. This flag must be set to YES. Note that in order for the RealPresence Collaboration Server to support ITP, the customer must purchase the RealPresence Collaboration Server 2000/4000 Telepresence License.

For more information about configuring RealPresence Collaboration Server system flags, refer to the Polycom RealPresence Collaboration Server Administrator’s Guide.

● You should validate that the parameter Maximum CP Resolution (system wide) and Maximum Resolution (conference profile) are set to HD1080 for the 1080p HD profile. (HD1080 is the default setting.)

For more information about setting this flag for large conferences, see Configuring RealPresence Collaboration Server Settings for Large Conferences on page 20.

● To avoid seeing a slight vertical shift in the onscreen video when content is shared (on RealPresence Collaboration Server systems earlier than version 8.1 with MPM+ hardware only), go to Setup > Resolution Configuration and do the following:

Select Manual in the Resolution Configuration field.

Set the Sharpness HD 1080p30 slider to 3072 kbps.

IVR (If desired, create an IVR service that disables the video splash screen and audio greetings.

NOTE: If you are planning to include OTX, TPX, or ATX systems, you must create an IVR service that disables the video splash screen and audio greetings. There is a known issue where the interaction of IVR and 16:9 displays results in video with an incorrect aspect ratio on the 16:9 display.)

Conference Requires Chairperson Optional

Recording Optional

This setting.... Should be set to...


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Configuring the RealPresence Collaboration Server Settings for 720p/60 HD Video 720p/60 HD video requires MPMx or MPM+ hardware. In addition, you must use one of the RealPresence Collaboration Server 4000 or 2000 versions shown in the Polycom Immersive Telepresence (ITP) Release Notes or Polycom RealPresence Immersive Studio Release Notes.

You must also use one of the HDX or RealPresence Group Series software versions as shown in the Polycom Immersive Telepresence (ITP) Release Notes or Polycom RealPresence Immersive Studio Release Notes.


● 720p/60 HD resolution continuous presence to ITP sites with HDX 8000 Series codecs and with RealPresence Group Series codecs.

● SD/60 resolution continuous presence to ITP sites with HDX 9004 codecs (RPX sites receive 4SIF 4:3 aspect ratio at 60 fps; TPX sites receive 720x400 16:9 aspect ratio at 60 fps).

720p/60 HD Video Conference Profile Settings

MPM+ hardware is only supported for RealPresence Collaboration Server versions earlier than 8.1 and is not supported with RealPresence Immersive Studio.

It is normal to see occasional video stuttering (jerkiness) when using this conference profile on an RealPresence Collaboration Server with MPMx hardware.

This setting... Should be set to...

General Line Rate 4096 Kbps (3072 Kbps for MPMx if all ITP systems in the call are enabled for H.264 High Profile)




Encryption Optional





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When configuring the RealPresence Collaboration Server settings for 720p/60 HD video, note the following:

● Beginning with RealPresence Collaboration Server Version 7.0.2 there is a new system flag, ITP_CERTIFICATION. This flag must be set to YES.

For more information about configuring RealPresence Collaboration Server system flags, refer to the Polycom RealPresence Collaboration Server Administrator’s Guide.

● You should validate that the parameter Maximum CP Resolution (system wide) and Maximum Resolution (conference profile) are set to either HD720 or HD1080 for the 720p/60 HD conference profile.



Video Quality People Video: Video Quality Motion










Recording Optional



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Configuring the RealPresence Collaboration Server Settings for 720p/30 HD Video 720p/30 HD video is supported on all RealPresence Collaboration Server hardware platforms. However, you must use one of the RealPresence Collaboration Server 4000 or 2000 versions shown in the Polycom Immersive Telepresence (ITP) Release Notes or Polycom RealPresence Immersive Studio Release Notes.

You must also use one of the HDX or RealPresence Group Series software versions shown in the Polycom Immersive Telepresence (ITP) Release Notes or Polycom RealPresence Immersive Studio Release Notes.


● 720p/30 HD resolution continuous presence to all ITP sites except those described in the following bullet.

● 1080p video to H.264 High Profile-enabled ITP sites connecting to the RealPresence Collaboration Server with MPMx.

720p/30 HD Video Conference Profile Settings


General Line Rate 1920 Kbps




Encryption Optional





Video Quality People Video: Video Quality Sharpness

People Video: Video Clarity Unchecked




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When configuring the RealPresence Collaboration Server settings for 720p/30 HD video, note the following:

● Beginning with RealPresence Collaboration Server Version 7.0.2 there is a new system flag, ITP_CERTIFICATION. This flag must be set to YES.

For more information about configuring RealPresence Collaboration Server system flags, refer to the Polycom RealPresence Collaboration Server Administrator’s Guide or Polycom RealPresence Immersive Studio Administrator’s Guide.

● You should validate that the system flag Maximum CP Resolution (system wide) and Maximum Resolution (conference profile) are set to either HD720 or HD1080 for the 720p/30 HD conference profile. You can limit some of the conferences to CIF/SD if the limitation is only at conference profile.









Recording Optional



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Configuring Other RealPresence Collaboration Server SettingsThis section lists other RealPresence Collaboration Server settings that you should set.

RealPresence Collaboration Server Settings

Optionally, if you do not want the “on hold” music to be heard at the participating sites, set the system flag IVR_MUSIC_VOLUME to 0, and the music will not be heard.


RealPresence Collaboration Server LAN connection to network switch or router

1 Gbps (not 100 Mbps)

HDX LAN connection to network switch or router 100 Mbps or 1 Gbps

Address Book Name Use the naming convention described in the Naming Sites section on page 8, with a common name for each HDX codec at a telepresence site followed by the numeral 1, 2, 3, or 4

IVR

(If desired, create an IVR service that disables the video splash screen and audio greetings.)

Enable Welcome Messages Unchecked

Enable Chairperson Messages

Unchecked

Enable Password Messages

Unchecked

Enable Roll Call Unchecked

Click & View Unchecked


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Configuring RealPresence Collaboration Server Settings for Large ConferencesFor very large conferences, with the total number of HDX participants approaching the resource capacity limits as listed in the table below, you will need to configure the RealPresence Collaboration Server to use a lower video resolution.

HDX Participant Capacity

Configure the RealPresence Collaboration Server as described in the previous sections except for the following:

● For SD30 resolution, use the parameter Maximum CP Resolution = SD30.

Additionally in the conference profile, set Video Quality = Sharpness and Line Rate = 384Kbps. Higher line rates may result in the RealPresence Collaboration Server sending 2CIF instead of SD30.

● For CIF resolution, use the parameter Maximum CP Resolution = CIF.

Content video will have a low frame rate.

Resolution

HDX Participant Capacity

RealPresenceCollaboration Server 2000

RealPresence Collaboration Server 4000

MPM+ (RealPresence Collaboration Server

versions earlierthan 8.1) MPMx MPM+ MPMx

1080p/30 20 30 40 60

720p/60 20 30 40 60

720p/30 40 60 80 120

SD30 60 120 120 240

CIF 160 180 320 360

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Multipoint Framing Scenarios for Immersive Telepresence

This appendix contains diagrams that illustrate many supported framing combinations for multipoint conferences on an RealPresence Collaboration Server 4000 or 2000 multimedia conference platform with RPX, OTX, TPX, and ATX suites in the same conference. All of these scenarios are currently supported by the automatic layout features in MLA. All scenarios are supported at:

● 1080p/30, 720p/60, or 720p/30 when running on RealPresence Collaboration Server 4000 or 2000 with MPM+ and MPMx. Note that MPM+ is only supported with RealPresence Collaboration Server versions earlier than 8.1 and is not supported with RealPresence Immersive Studio.

With the introduction of additional ITP system models such as TPX HD 204M, OTX, ATX, and RealPresence Immersive Studio, the number of multipoint framing combinations involving all types of telepresence suites increased dramatically. Therefore, every framing scenario is not shown in this appendix. For example, every scenario that includes a TPX HD 306M has not been updated to show corresponding TPX HD 204M layout views.

When framing combinations that are not shown in this appendix, you should follow these Polycom principles of multipoint design:

1 Every seat should be seen at all times.

2 You should try to align the most important sites around middle of the screens to provide the best possible eye contact for those sites.

These principles have been adopted by MLA when automatically generating multipoint layouts for scenarios not listed in this appendix.

• Many of the scenarios listed in this appendix include a representative full room view of a TPX system. However, TPX systems with Eagle Eye 1080 cameras capture only the center four seats, not all six, when showing the full room view. TPX systems with Eagle Eye HD or Eagle Eye II cameras show the outer two seats partially obscured from view.

• Although some ITP systems are not shown in this appendix, the scenarios shown for RPX 400 systems are equivalent to ATX 400 systems, TPX 306M systems are equivalent to OTX 300 and ATX 300 systems, TPX 204 systems are equivalent to ATX 200 systems, and OTX 100 systems are equivalent to HDX systems.


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Category G: RPX 400 PARTICIPANTS

Scenario 1: RPX 400 to HDX - MCU recommended

HDX View

Scenario 1a: RPX 400 to HDX - point to point, no MCU

HDX View

Scenario 2: 2 RPX 400s - point to point; no MCU

HDX

Only center right side of RPX 400 room seen

HDX


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Layout scenarios 6 through 10 are available in 720p/30 HD on RealPresence Collaboration Server with MPM+ only. Layout Scenario 11 is available at SD on RealPresence Collaboration Server with MPM+. Layout scenarios 6 through 11 can be used at SD/15fps on RealPresence Collaboration Server with MPM.


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Layout scenarios 6 through 10 are available in 720p/30 HD on RealPresence Collaboration Server with MPM+ only. Layout Scenario 11 is available at SD on RealPresence Collaboration Server with MPM+. Layout scenarios 6 through 11 can be used at SD/15fps on RealPresence Collaboration Server with MPM.


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Category J: RPX 400 and HDX PARTICIPANTS

Scenario 1: 2 RPX 400s, up to 2 HDXs

Scenario 2: 2 RPX 400s, 3 or 4 HDXs

Scenario 3: 2 RPX 400s, 5 HDXs


HDXHDX

HDX

HDX

HDX

HDX

HDX

HDX

HDX

HDX

HDX

HDX

HDX

HDX

HDX

HDX HDX


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HDX

HDX

HDXHDX HDX HDX

HDX

HDX

HDX

HDX HDXHDX HDX HDX

HDX HDX

HDX HDXHDX HDX HDX HDX

HDX HDX

HDX HDXHDX HDX HDX

HDX HDX

HDX

HDX HDX


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HDX View: Scenarios 1-8




HDX

HDX

HDXHDX

HDX

HDX

HDX

HDX

RPX participant video is zoomed andcropped to fill screen as seen below.

HDX HDX HDX HDX

HDX HDX HDX HDX

HDX


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HDXHDX

HDX

HDX

HDX

HDXHDX

HDX

HDXHDX

HDX

HDXHDX

HDX

HDXHDX

HDX HDX

HDXHDX

HDX

HDXHDX

HDX HDXHDX


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Layout scenarios 17 through 20 are available in 720p HD on RealPresence Collaboration Server with MPM+ only. Layout scenarios 17 through 20 can be used at SD/15fps on RealPresence Collaboration Server with MPM.





HDX HDX HDXHDX

HDXHDX

HDX HDX

HDX View: Scenarios 9-15

Top and bottom of RPX 400 systems are slightly cropped.Some HDX participants not seen (can only accommodate up to 5).

HDX HDX HDX HDX

HDX

HDXHDX

HDX

HDX

HDX

HDX


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Layout scenarios 17 through 20 are available in 720p HD on RealPresence Collaboration Server with MPM+ only. Layout scenarios 17 through 20 can be used at SD/15fps on RealPresence Collaboration Server with MPM.




HDX HDX

HDX View: 4 RPX 400s - Scenarios 16 - 20

Top and bottom of RPX 400 systems are slightly cropped.Other HDX participants not seen.

HDX HDX

HDXHDX HDX

HDX HDX

HDX HDX

HDXHDX HDX HDX


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Category K: Voice Activated Room Switching (VARS) Layouts

Scenario 5a: RPX 400 speaker viewed on HDX

RPX participant video is zoomed andcropped to fill screen as seen below.

Scenario 5b: TPX 306 speaker viewed on HDX

Scenario 5c: RPX 200 speaker viewed on HDX

Scenario 5d: RPX 204 speaker viewed on HDX

Scenario 5e: HDX speaker viewed on HDX

HDX


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Category L: TPX, CTS3, and HDX PARTICIPANTS

TPX

1 TPX, 2 CTS3s, 1 HDX (TPX View)

1 TPX, 2 CTS3s, 1 HDX (CTS3 View)

HDX

TPX

HDX

1 TPX, 2 CTS3s, 1 HDX (HDX View)

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Manual Video Layout Framing Examples

This appendix illustrates sample personal layouts for multipoint conferences that you can manually frame. However, Polycom recommends that you use the Multipoint Layout Application to automatically frame multipoint conferences.

In most cases, you should follow these guidelines:

● For multipoint conferences with only RPX suites: Either the two site side-by-side window layout option or the quad window layout option are typically suitable for framing the Suite.

● For multipoint conferences with both RPX and TPX suites in the same conference: Special window layout options are required, and these layouts are only available with RealPresence Collaboration Server 4000 and 2000.

Example one: Example one: Multipoint meeting with three RPX HD 200 Series Multipoint meeting with three RPX HD 200 Series suitessuites

Site records involved:

RPX 200 Boston 140 CommAve 1


RPX 200 LA Tower 1

RPX 200 LA Tower 2

RPX 200 NY MadAve 10th FL 1 RPX 200 NY MadAve 10th FL 2

Once all sites are connected, each site must be manually framed as shown on the next slide using the MCU’s two site side-by-side window layout option


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Example one: Example one: Site framing for three RPX HD 200 Series suitesSite framing for three RPX HD 200 Series suites

LA RPX

(LEFT 2) ( RIGHT 1)

NY RPX

(LE FT 2) (RIGHT 1)

Boston RPX

(LEFT 2) (RIGHT 1)

LA RPX

(LEFT 2) (RIGHT 1)

NY RPX

(LEFT 2) (RIGHT 1)

Boston RPX

(LE FT 2) (RIGHT 1)

LA LEFT LA RIGHT NY LEFT NY RI GHT

Boston LEFT Boston RIGHT


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Example Two: Site framing for three RPX HD 400 Series suitesExample Two: Site framing for three RPX HD 400 Series suites

Geneva RPX(4) (2)

M unich Left Munich Center Left

Geneva RPX(1) (3 )

Paris RPX(1) (3)

Munich Cente r Right Munich Right

Paris RPX(4) (2)

Geneva RPX(4) (2)

M unich Left Munich Center Left

Geneva RPX(1) (3 )

Paris RPX(1) (3)

Munich Cente r Right Munich Right

Paris RPX(4) (2)

Paris RPX(4) (2)

Munich RPX(L_OUT) (L_IN )

Genev a Left Geneva Cente r Left

Paris RPX(1) (3)

Munich RPX(1) (3)

Geneva Center Right Geneva R ight

Munich RPX(4) (2)

Paris RPX(4) (2)

Munich RPX(L_OUT) (L_IN )

Genev a Left Geneva Cente r Left

Paris RPX(1) (3)

Munich RPX(1) (3)

Geneva Center Right Geneva R ight

Munich RPX(4) (2)

Munich RPX(4) (2)

Paris Left Paris Center Left

Munich RPX(1) (3)

Geneva RPX(1) (3)

Paris Center Right Paris R ight

Geneva RPX(4) (2)

Munich RPX(4) (2)

Paris Left Paris Center Left

Munich RPX(1) (3)

Geneva RPX(1) (3)

Paris Center Right Paris R ight

Geneva RPX(4) (2)

Example Three: Multipoint meeting with three RPX HD 200 Series Example Three: Multipoint meeting with three RPX HD 200 Series suites and two tradit ional videoconferencing systemssuites and two traditional videoconferencing systems

Site records involved:



RPX 200 LA Tower 1

RPX 200 LA Tower 2

RPX 200 NY MadAve 10th FL 1

RPX 200 NY MadAve 10th FL 2

VSX 7000 Toronto

VSX 3000 Calgary

Once all sites are connected, each site must be manually framed as shown on the next slide using the MCU quad window layout option


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Example Three: Site framing for three RPX HD 200 Series suites Example Three: Site framing for three RPX HD 200 Series suites and and two traditional videoconferencing systemstwo traditional videoconferencing systems

LA RPX

(2) (1)

NY RPX

(2) (1)


Toronto(VSX)

Calgary(VSX)

LA RPX

(2) (1)

NY RPX

(2) (1)


Toronto(VSX)

Calgary(VSX)

NY RPX

(2) (1)

Boston RPX

(2) (1)

LA LEFT LA RIGHT

Toronto(VSX)

Calgary(VSX)

NY RPX

(2) (1)

Boston RPX

(2) (1)

LA LEFT LA RIGHT

Toronto(VSX)

Calgary(VSX)

Boston RPX

(2 ) (1)

LA RPX

(2 ) (1)

NY LEFT NY RIGHT

Toronto(VSX)

Calgary(VSX)

Boston RPX

(2 ) (1)

LA RPX

(2 ) (1)

NY LEFT NY RIGHT

Toronto(VSX)

Calgary(VSX)

Boston RPX

(2 ) (1)

Toronto(Calgary & LA not shown

by customer choice)

NY RPX

(2) (1)

Boston RPX

(2 ) (1)

Toronto(Calgary & LA not shown

by customer choice)

NY RPX

(2) (1)

Boston RPX

(2 ) (1 )

Calgary(Toronto & LA not shown

by customer choice)

NY RPX

(2) (1)

Boston RPX

(2 ) (1 )

Calgary(Toronto & LA not shown

by customer choice)

NY RPX

(2) (1)


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ITP Compatibility History (Version 3.1.0 and Earlier)

This appendix includes compatibility information for versions 3.1.0 and earlier. For information about versions newer than 3.1.0, refer to the ITP Release Notes for the specific version or the current Polycom Supported Products matrix located at PolycomService/support/us/support/service_policies.html.

ITP Compatibility History

History of ITP and RealPresence Collaboration Server Software Compatibility

RealPresence Collaboration Server Software Version

ITP Software Version 6.0.1 7.0.2 7.1.0 7.2.0 7.2.1

7.2.1.25

7.2.2.64

7.6.0.170 7.6.1 7.7.0 7.8.0

Version 3.1.0

Version 3.0.5

Version 3.0.3 — — —

Version 3.0.2 — — — — — — —

Version 3.0.1 — — — — — — —

Version 2.7.1 — — — — —

Version 2.7 — — — — — — —

Version 2.6 — — — — — — — —

Version 2.5 — — — — — — — —

Version 2.0.3 — — — — — — — — —

Version 1.5 — — — — — — — — —

ATX SDK Software Version 6.0.1 7.0.2 7.1.0 7.2.0 7.2.1

7.2.1.25

7.2.2.64

7.6.0.170 7.6.1 7.7.0 7.8.0

Version 3.1.0

Version 3.0.5 —



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Version 3.0.3 — — — —

Version 2.0.2 — — — — — — — —

Version 2.0 and 2.0.1

— — — — — — —

Version 1.1 — — — — — — — — —

Version 1.0 — — — — — — — — —

RealPresence Collaboration Server Software Version

ITP Software Version 6.0.1 7.0.2 7.1.0 7.2.0 7.2.1

7.2.1.25

7.2.2.64

7.6.0.170 7.6.1 7.7.0 7.8.0

Version 3.1.0

Version 3.0.5

Version 3.0.3 — — —

Version 3.0.2 — — — — — — —

Version 3.0.1 — — — — — — —

Version 2.7.1 — — — — —

Version 2.7 — — — — — — —

Version 2.6 — — — — — — — —

Version 2.5 — — — — — — — —

Version 2.0.3 — — — — — — — — —

Version 1.5 — — — — — — — — —

ATX SDK Software Version 6.0.1 7.0.2 7.1.0 7.2.0 7.2.1

7.2.1.25

7.2.2.64

7.6.0.170 7.6.1 7.7.0 7.8.0


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History of ITP and CMA Software Compatibility

History of ITP and DMA Software Compatibility

CMA Software Version

ITP Software Version 5.0.0 5.3.0 5.4.0 5.5 6.0.1

Version 3.1.0

Version 3.0.5

Version 3.0.3 — —

Version 3.0.2 — — —

Version 3.0.1 — — —

Version 2.7.1 — —

Version 2.7 — — —

DMA Software Version

ITP Software Version 4.0 4.0.x 5.0

Version 3.1.0

Version 3.0.5

Version 3.0.3


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ITP Software Version Matrices

Software Versions Used with ITP 3.1.0


ITP 3.1.0

Product

HDX® Software Version

Crestron Software Version

Polycom Telepre-sence Tool

Version

Polycom Touch Con-trol Operat-ing System

Version

Polycom Touch Con-trol Appli-

cations Version

Polycom Multipoint

Layout Applica-

tion (MLA) Version

RPX 3.1.0-23277 RPX_3.1-3 3.1.0.0 1.6.0-29 1.6.0-69 3.0.5.4

OTX 3.1.0-23277 TPX_3.1-3 3.1.0.0 1.6.0-29 1.6.0-69 3.0.5.4

TPX 306M 3.1.0-23277 TPX_3.1-3 3.1.0.0 1.6.0-29 1.6.0-69 3.0.5.4

ATX 300 3.1.0-23277 TPX_3.1-3 3.1.0.0 1.6.0-29 1.6.0-69 3.0.5.4

ATX SDK 3.1.0-23277 — 3.1.0.0 — — 3.0.5.4

ITP 3.0.5

Product

HDX® Software Version



Version


Version


cations Version

Polycom Multipoint

Layout Applica-

tion (MLA) Version

RPX 3.0.5-22695 RPX_3.0.5-2 3.0.5.4 1.5.0-18 1.5.0-60 3.0.5.4

OTX 3.0.5-22695 TPX_3.0.5-2 3.0.5.4 1.5.0-18 1.5.0-60 3.0.5.4

TPX 306M 3.0.5-22695 TPX_3.0.5-2 3.0.5.4 1.5.0-18 1.5.0-60 3.0.5.4

ATX 300 3.0.5-22695 TPX_3.0.5-2 3.0.5.4 1.5.0-18 1.5.0-60 3.0.5.4

ATX SDK 3.0.5-22695 — 3.0.5.4 — — 3.0.5.4


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ITP 3.0.3

Product

HDX Software Version



Version


Version


cations Version

Polycom Multipoint

Layout Applica-

tion (MLA) Version

RPX 3.0.3-14451 RPX_3.0.3-4 3.0.3.5 1.3.0-17 1.3.0-103 3.0.3.5

OTX 3.0.3-14451 TPX_3.0.3-4 3.0.3.5 1.3.0-17 1.3.0-103 3.0.3.5

TPX 306M 3.0.3-14451 TPX_3.0.3-4 3.0.3.5 1.3.0-17 1.3.0-103 3.0.3.5

ATX 300 3.0.3-14451 TPX_3.0.3-4 3.0.3.5 1.3.0-17 1.3.0-103 3.0.3.5

ATX SDK 3.0.3-14451 — 3.0.3.5 — — 3.0.3.5

ITP 3.0.2

Product




Version


Version


cations Version

Polycom Multipoint

Layout Applica-

tion (MLA) Version

RPX 3.0.2-11176 RPX_3.0.2-2 3.0.2.5 1.2.0.65 1.2.0.38 3.0.1.3

OTX 3.0.2-11176 TPX_3.0.2-2 3.0.2.5 1.2.0.65 1.2.0.38 3.0.1.3

TPX 306M 3.0.2-11176 TPX_3.0.2-2 3.0.2.5 — — 3.0.1.3

ATX 300 3.0.2-11176 TPX_3.0.2-2 3.0.2.5 1.2.0.65 1.2.0.38 3.0.1.3

ATX SDK 3.0.2-11176 — 3.0.2.5 — — 3.0.1.3


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ITP 3.0.1

Product




Version


Version


cations Version

Polycom Multipoint

Layout Applica-

tion (MLA) Version

RPX 3.0.1-10628 RPX_3.0.1-3 3.0.1.5 1.0.3-17 1.1.0.73 3.0.1.3

OTX 3.0.1-10628 TPX_3.0.1-4 3.0.1.5 1.0.3-17 1.1.0.73 3.0.1.3

TPX 306M 3.0.1-10628 TPX_3.0.1-4 3.0.1.5 — — 3.0.1.3

ATX 300 3.0.1-10628 TPX_3.0.1-4 3.0.1.5 1.0.3-17 1.1.0.73 3.0.1.3

ATX SDK — — — — — —

ITP 2.7.1

Product




Version


Version


cations Version

Polycom Multipoint

Layout Applica-

tion (MLA) Version

RPX ITP271-5267 RPX_2.7.1-1 2.7.1.1 — — 2.7.1.1

OTX ITP271-5267 TPX_2.7.1-3 2.7.1.1 — — 2.7.1.1

TPX 306M ITP271-5267 TPX_2.7.1-3 2.7.1.1 — — 2.7.1.1

ATX 300 ITP271-5267 TPX_2.7.1-3 2.7.1.1 — — 2.7.1.1

ATX SDK ITP271-5267 — 2.7.1.1 — — 2.7.1.1

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