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1401016_PlumbingPack_r1.7 Plumbing Companies Save Time and Money with Fleet Director ® GPS Software Ways 5

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Page 1: Plumbing Companies Save Time and Money with Fleet Director ... · metroplex and operates a fleet of 10‐20 high tech plumbing trucks. Like many other plumbing contractors across

1401016_PlumbingPack_r1.7

Plumbing Companies Save Time and Money with Fleet Director® GPS SoftwareWays

5

Page 2: Plumbing Companies Save Time and Money with Fleet Director ... · metroplex and operates a fleet of 10‐20 high tech plumbing trucks. Like many other plumbing contractors across

1401016_PlumbingPack_r1.7

1 Knowing Duration Times at Customer Sites and Other Key LocationsKeeping an accurate account of duration time for each plumbing job is beneficial to avoid possible disputes or employee time carding issues. Teletrac Fleet Director’s Stationary Time Report gives businesses insight into a vehicle’s total duration minutes for each stationary event, including a from-to time stamp for added measure. Companies stay updated, and efficiency is increased.

Page 3: Plumbing Companies Save Time and Money with Fleet Director ... · metroplex and operates a fleet of 10‐20 high tech plumbing trucks. Like many other plumbing contractors across

Stationary Time Report Gives an overview of duration and locations where the vehicle is stationary.

For more information, visit www.teletrac.com/demo or call 1.800.TELETRAC.

FLEET DIRECTOR FEATURE

In this actual client report, see durations of stationary time broken down by vehicle through the selected time period.

GoalsMonitoring

Vehicle/Asset Management

HighlightsReport gives total duration and locations for stationary time by vehicle over a selected time period.

AdvantagesThe report provides the ability to monitor stationary time in order to better manage business practices.

Page 4: Plumbing Companies Save Time and Money with Fleet Director ... · metroplex and operates a fleet of 10‐20 high tech plumbing trucks. Like many other plumbing contractors across

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2 Sending Instant Route Updates Right to a Driver’s In-Vehicle DisplayWhen there are route updates—companies want their drivers to know as soon as possible to avoid wasting resources. Teletrac Fleet Director’s Send Route feature gives managers and dispatchers the power to send updated routes right to a driver’s in-vehicle display. Not only do plumbing companies save time, they prevent excess vehicle and fuel usage.

Page 5: Plumbing Companies Save Time and Money with Fleet Director ... · metroplex and operates a fleet of 10‐20 high tech plumbing trucks. Like many other plumbing contractors across

For more information, visit www.teletrac.com/demo or call 1.800.TELETRAC.

Send RouteSend Route Updates to a Driver’s In-Cab Display.

The Send Route feature is instant and easy to use, allowing you to quickly access this routing tool directly from the map or the action side panels.

Reduce Drive Time and Vehicle Use with Instant Route UpdatesThe Send Route feature in Fleet Director enables users to send updated route information straight to a driver’s in-cab. With this feature, managers can remotely program destinations to their fleet’s in-cab displays, providing turn-by-turn navigation to new locations or job sites, instantly.

How It WorksManagers can select any vehicle right from the map and use Send Route’s Google Maps-based search bar to quickly find a location, or landmark, to send to a driver’s in-vehicle display. The driver then receives a new route pop-up notification on their display. Once the driver accepts the notification, the display’s navigation application automatically plays updated route details. Drivers stay focused and on time, improving response and drive time.

• Send new routes right from the map

• Google Maps-supported search bar helps find locations to send

FLEET DIRECTOR FEATURE

Page 6: Plumbing Companies Save Time and Money with Fleet Director ... · metroplex and operates a fleet of 10‐20 high tech plumbing trucks. Like many other plumbing contractors across

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3 Safeguarding Assets and Vehicles with Smart GPS Tracking ToolsThere are many plumbing companies out there that fall victim to vehicle theft, as well as loss of equipment. Read how one company protects their assets round-the-clock with Teletrac Fleet Director software.

Page 7: Plumbing Companies Save Time and Money with Fleet Director ... · metroplex and operates a fleet of 10‐20 high tech plumbing trucks. Like many other plumbing contractors across

TCS Plumbing Gets JusticeHow a Texas plumbing company is safeguarding its vehicles with GPS tracking.

TCS Plumbing has been in the construction business since 1991, and has been performing plumbing repair since 1981. TCS is now a full service plumbing company specializing in the residential, commercial and multi‐family sectors in the Dallas metroplex and operates a fleet of 10‐20 high tech plumbing trucks. Like many other plumbing contractors across the globe, TCS relies on a comprehensive GPS vehicle tracking system to monitor its fleet’s activity, real‐time.

Plumbing vehicles have always posed a popular target for car thieves, since most tend to be loaded with expensive tools material and equipment. TCS Plumbing knows all about this and has dealt with this issue more than once. In fact this was a key factor into the company choosing Teletrac’s GPS tracking platform as the company’s fleet monitoring system and stolen vehicle recovery assistance. Since TCS has deployed Teletrac in its vans they now have the upperhand when dealing with stolen vans. “I’ve had at least one vehicle recently which was traced into California and returned to me via Teletrac and the help of their national network, which was just unbelievable,” says Kruger Litle, President of TCS Plumbing. “They arrested the guy and he’s now serving time. Not only did I get my truck back, but I got justice too, and it was all due to Teletrac.”

Kruger says they chose Teletrac because he “was impressed with the service of Teletrac and was amazed at the ease of learning their software.” He also feels that fleet management

is important to his business because it keeps the technicians honest as to where they are during the day. “It’s really easy when you provide trucks to the technicians for them to be doing their own errands, “says Kruger. He was concerned that his employees may have not been recording their time as accurately as they should be on their time cards. “It has saved me tons of money over the years that we’ve had Teletrac,” he says.

Using Teletrac also helps TCS Plumbing be accurate with their billing. If there is ever a question about how many hours were charged on the billing sheets, they simply pull up a report from Teletrac and send it to the managers to show them that their truck was there and for how long. TCS Plumbing also uses Teletrac’s in‐cab vehicle displays for two‐way messaging between dispatch and drivers. This eliminates the need for phones and makes dispatching easier altogether. Kruger mentions that their vehicle insurance requires that their drivers must not use the vans after hours. Being that the drivers take the vehicles home with them at the end of the day, TCS is able to enforce that requirement thanks to Teletrac’s GPS tracking system.

PLUMBING

For more information, visit www.teletrac.com/demo or call 1.800.TELETRAC.

CUSTOMER STORY

Page 8: Plumbing Companies Save Time and Money with Fleet Director ... · metroplex and operates a fleet of 10‐20 high tech plumbing trucks. Like many other plumbing contractors across

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4 Knowing Which Vehicles Are Closest for Faster Response TimesIn the plumbing industry, last-minute jobs and customer demands come up all the time. Because time is money, knowing which vehicle is closest to a site and available is integral. Teletrac Fleet Director’s Nearest Vehicle features enables managers to see the nearest vehicles to a customer site or landmark, or even another vehicle, significantly improving driver response times and customer service.

Page 9: Plumbing Companies Save Time and Money with Fleet Director ... · metroplex and operates a fleet of 10‐20 high tech plumbing trucks. Like many other plumbing contractors across

For more information, visit www.teletrac.com/demo or call 1.800.TELETRAC.

Instantly find the nearest vehicles to important job sites or locations directly from the map or the action side panels for fast and easy routing.

Track the Closest Vehicles to Key LocationsThe Nearest Vehicle feature in Fleet Director gives users an instant, real-time map view of the closest vehicles to a landmark—such as a job site, an address or other vehicles— for optimal routing and improved drive time.

Once this advanced feature is activated, fleet location data is quickly calculated and listed in the Data View in order of proximity to the selected geographic point or vehicle. Travel distance—including travel time—is shown for each vehicle, enabling users with the ability to quickly dispatch the nearest vehicles or sub-fleets to any last-minute jobs.

• See which vehicles are closest to customer sites, fuel stops, other vehicles

• The Nearest tab shows proximity, travel time from Point A to Point B

Nearest VehicleView the Nearest Vehicles by Travel Time to Key Points on the Map.

FLEET DIRECTOR FEATURE

Page 10: Plumbing Companies Save Time and Money with Fleet Director ... · metroplex and operates a fleet of 10‐20 high tech plumbing trucks. Like many other plumbing contractors across

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5 Implementing Mobility Tools for Easier Job Management Whether you’re managing a small or large plumbing fleet, having a scalable fleet management solution that helps your team grow with demand is beneficial. Read how companies are adopting GPS technology to stay mobile, cost-efficient, productive and safe in a competitive market.

Page 11: Plumbing Companies Save Time and Money with Fleet Director ... · metroplex and operates a fleet of 10‐20 high tech plumbing trucks. Like many other plumbing contractors across

How Mobility Leads to Smarter and Faster Decision-Making.The flexibility of using mobile devices—such as smartphones to do business is increasing productivity.

Mobile technology has uprooted the modern workplace to work at lightning fast speeds. Fleet management has historically been at a desk job, limiting companies in their productivity and communication. With new technology infiltrating the space, modernizing fleet operations is crucial to staying relevant. Businesses should look at ways to become faster, smarter, more accurate and more accessible to customers. This change in fleet management culture starts with the right devices that can support that management style.

The flexibility of using modern devices—such as smartphones, laptops and tablets—to do business has increased productivity— while also adding expectations from customers. Service windows have gotten smaller, expectations for actionable data is larger and the need to keep up with competitors who have embraced the mobile trend is now a business reality.

A 2013 Field Mobility study by Field Technologies Magazine notes that today’s modern mobile culture has led to significant improvements in customer service, time spent per job and operational costs:

A few ways mobile technology has improved service culture, on average:

• An 18% increase in service visits per technician.

• A 25% reduction in service calls per ticket.

• A 40% increase in service revenue contribution per technician.

• A 30% reduction in logistics (and overall operational) costs*.

* Source: 2013 Field Mobility Report, “How The Latest Technologies And Trends Are Transforming The Mobile Workforce,” Field Technologies Magazine.

The modern office is untraditional. No longer are managers restricted to their desks; mobility has allowed their work off-site or on the field to be just as effective (and perhaps easier).

The face of the customer has also changed. Mobility benefits have created a new consumer who expects faster and more accurate service—turning the mobile culture trend into an important yardstick for businesses in all industries.

To embrace the evolving state of fleet management, investing in a web-based GPS tracking platform is wise. These systems can operate on any device and browser, allowing for quicker response times and the ability to tap into current vehicle and driver data.

The era of mobility has created new opportunities for growth. Companies that embrace technology will re-define the speed of job management, leading to more competitive benchmarks. Investing in a mobile solution will allow businesses to create 21st century goals that meet customer expectations —and far exceed them.

For more information, visit www.teletrac.com/demo or call 1.800.TELETRAC.

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