please choose outings carefully as cancellations …€¦ · bingo & lunch at dooley’s...

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Deep Storage Guided Tour at Museums Discovery Centre, Castle Hill and Lunch at The Fiddler Tour $8.00 Set Lunch $28.00 Activus Calendar January/February 2019 Edition Message from the GM Our Community Partners TIME2 ENJOY Group activities, caring centres or social visits. HEALTH & WELLBEING To and from medical, health and wellbeing appointments. LIVING ACTIVITIES Shopping and local village centre visits. ACCESS ALL AREAS Live beyond a disability, let us offer you more opportunity. Thanks to the many people who have completed our recent survey, the results of this survey will enable us to deliver better services to our clients. Suggestions have also been passed on to staff so they can use your ideas for future trips. Don’t forget our Tell Us requests: Tell us if you have an email address- we need this for faster communication with you. Tell others about our services- they may need our services as well. Tell your local Member of Parliament how much you value our services – they provide the funding that makes the service available. Yours, Roslyn Morton Welcome to our first Calendar for 2019! Welcome to another year of Time to Enjoy outings with the team at Activus. We know that many will be making their bookings for these trips before Christmas, don’t forget to write down the trips you have booked, and remember to listen to the automated telephone call the night before your trip for any updated information about time of pick up. As we mentioned previously, due to increases in the cost of delivering our bus outings, from the 1st of January 2019 we will be increasing the cost of the transport on our social outings to $20. This will bring the bus trips in line with the cost of the car services – the cost of shopping will remain at $10. Look out for the new ‘Go Shuttle’ Buy 5 get one free promotion happening in the New Year. Bingo & Lunch at Dooley’s Lidcombe Bingo: FREE Lunch at own cost Bingo & Lunch at Dooley’s Lidcombe Bingo: FREE Lunch at own cost EAST & WEST EAST & WEST 04 MON 18 MON Variety Day Show at Liverpool RSL and Lunch at 2170 Bar and Grill Entry $2.00 Lunch at own cost EAST & WEST 05 TUE Clever Ageing Expo at Club on East. Free Entry Lunch and Refreshments can be purchased at the club EAST & WEST 19 TUE Cabaret Show at The Junior’s Kingsford and Lunch at Sundeck Brasserie Show $5.00 Lunch at own cost EAST & WEST 06 WED 07 THU Lunch at Crossroads Hotel, Casula Lunch at own cost EAST & WEST 20 WED WEST Shopping at Damart Innovations, Morning Tea and Lunch, French’s Forest Devonshire Tea $ 6.80 Lunch at own cost EAST & WEST 21 THU BBQ Lunch at Picton Bowling Club Cost $15.00 Lunch at Foreshore Brasserie, Wollongong Golf Club Lunch at own cost 08 FRI 22 FRI Lunch at Sublime Point Restaurant, Bulli Tops Lunch at own cost EAST & WEST 01 FRI Bingo and Lunch at Forestville RSL Club Bingo: $2.00 a book Lunch at own cost Bingo and Lunch at Forestville RSL Club Bingo: $2.00 a book Lunch at own cost 11 MON 25 MON St George Leagues Club ‘It’s Showtime’ Entry $10.00 EAST & WEST 12 TUE St George Leagues Club ‘It’s Showtime’ Entry $10.00 EAST & WEST 26 TUE Ferry to Bundeena and Lunch at Bundeena RSL Club Ferry $3.40 one way Lunch at own cost EAST & WEST 13 WED Movie day at Sutherland Entertainment Centre “Storm Boy’ Cost $11.00 EAST & WEST 27 WED Deep Storage Guided Tour at Museums Discovery Centre, Castle Hill and Lunch at The Fiddler Tour $8.00 Set Lunch $28.00 FREE Seniors Show at Ingleburn RSL Lunch at own cost EAST EAST & WEST 14 THU 28 THU Plants Plus Altra Nursery and Lunch at Mortdale RSL Club Lunch at own cost EAST & WEST EAST & WEST EAST & WEST 15 FRI February 2019 Time2Enjoy Calendar EAST & WEST EAST & WEST cleve r care now caring for the community t. 8555 0000 e. [email protected] a. 1160 Old Princes Highway (PO Box 303) f. 9548 0926 w. www.activustransport.org.au Engadine, Sydney NSW 2233 PLEASE CHOOSE OUTINGS CAREFULLY AS CANCELLATIONS MAY INCUR A FEE AND TAKE A SEAT FROM SOMEONE ELSE

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Page 1: PLEASE CHOOSE OUTINGS CAREFULLY AS CANCELLATIONS …€¦ · Bingo & Lunch at Dooley’s Lidcombe Bingo: FREE Lunch at own cost Bingo & Lunch at ... also introducing a new card called

Deep Storage Guided Tour at Museums Discovery Centre,

Castle Hill and Lunch at The Fiddler

Tour $8.00Set Lunch $28.00

Activus CalendarJanuary/February 2019 Edition

Message from the GM

Our Community Partners

TIME2 ENJOYGroup activities, caring centres or social visits.

HEALTH & WELLBEINGTo and from medical, health and wellbeing appointments.

LIVING ACTIVITIESShopping and local village centre visits.

ACCESS ALL AREASLive beyond a disability, let us offer you more opportunity.

Thanks to the many people who have completed our recent survey, the results of this survey will enable us to deliver better services to our clients. Suggestions have also been passed on to staff so they can use your ideas for future trips.

Don’t forget our Tell Us requests:

• Tell us if you have an email address- we need this for faster communication with you.

• Tell others about our services- they may need our services as well.

• Tell your local Member of Parliament how much you value our services – they provide the funding that makes the service available.

Yours,

Roslyn Morton

Welcome to our first Calendar for 2019!

Welcome to another year of Time to Enjoy outings with the team at Activus. We know that many will be making their bookings for these trips before

Christmas, don’t forget to write down the trips you have booked, and remember to listen to the automated telephone call the night before your trip for any updated information about time of pick up.

As we mentioned previously, due to increases in the cost of delivering our bus outings, from the 1st of January 2019 we will be increasing the cost of the transport on our social outings to $20. This will bring the bus trips in line with the cost of the car services – the cost of shopping will remain at $10. Look out for the new ‘Go Shuttle’ Buy 5 get one free promotion happening in the New Year.

Bingo & Lunch at Dooley’s Lidcombe

Bingo: FREELunch at own cost

Bingo & Lunch at Dooley’s Lidcombe

Bingo: FREELunch at own cost

EAST & WEST

EAST & WEST

04MON

18MON

Variety Day Show at Liverpool RSL

and Lunch at 2170 Bar and GrillEntry $2.00

Lunch at own cost

EAST & WEST

05TUE

Clever Ageing Expo at Club on East.

Free EntryLunch and

Refreshments can be purchased at

the club

EAST & WEST

19TUE

Cabaret Show at The Junior’s

Kingsford and Lunch at Sundeck

BrasserieShow $5.00

Lunch at own cost

EAST & WEST

06WED

07THU

Lunch at Crossroads Hotel,

CasulaLunch at own cost

EAST & WEST

20WED

WEST

Shopping at Damart Innovations,

Morning Tea and Lunch, French’s ForestDevonshire Tea $ 6.80

Lunch at own cost

EAST & WEST

21THU

BBQ Lunch at Picton Bowling Club

Cost $15.00

Lunch at Foreshore Brasserie,

Wollongong Golf Club

Lunch at own cost

08FRI

22FRI

Lunch at Sublime Point Restaurant,

Bulli TopsLunch at own cost

EAST & WEST

01FRI

Bingo and Lunch at Forestville RSL ClubBingo: $2.00 a bookLunch at own cost

Bingo and Lunch at Forestville RSL ClubBingo: $2.00 a bookLunch at own cost

11MON

25MON

St George Leagues Club‘It’s Showtime’Entry $10.00

EAST & WEST

12TUE

St George Leagues Club‘It’s Showtime’Entry $10.00

EAST & WEST

26TUE

Ferry to Bundeena and Lunch at

Bundeena RSL ClubFerry $3.40 one wayLunch at own cost

EAST & WEST

13WED

Movie day at Sutherland

Entertainment Centre

“Storm Boy’Cost $11.00

EAST & WEST

27WED

Deep Storage Guided Tour at Museums Discovery Centre,

Castle Hill and Lunch at The Fiddler

Tour $8.00Set Lunch $28.00

FREE Seniors Show at Ingleburn RSL

Lunch at own cost

EAST

EAST & WEST

14THU

28THU

Plants Plus Altra Nursery and Lunch at Mortdale RSL ClubLunch at own cost

EAST & WEST

EAST & WEST

EAST & WEST

15FRI

February 2019Time2Enjoy Calendar

EAST & WEST

EAST & WEST

clevercarenowcaring for the community

t. 8555 0000 e. [email protected] a. 1160 Old Princes Highway (PO Box 303) f. 9548 0926 w. www.activustransport.org.au Engadine, Sydney NSW 2233

PLEASE CHOOSE OUTINGS CAREFULLY AS CANCELLATIONS MAY INCUR A FEE AND TAKE A SEAT FROM SOMEONE ELSE

Page 2: PLEASE CHOOSE OUTINGS CAREFULLY AS CANCELLATIONS …€¦ · Bingo & Lunch at Dooley’s Lidcombe Bingo: FREE Lunch at own cost Bingo & Lunch at ... also introducing a new card called

Information about Time2 Enjoy OutingsJanuary 2019Time2Enjoy Calendar JANUARY

NO PRE-PAID INVOICED EVENTS

Starting off the New Year with an old favourite, Bingo at Dooley’s, and a new Bingo and lunch venue at Forestville RSL Club on the 14th.

Shopping at Southpoint Hillsdale for Some bargain clothing shopping on the 15th.

Enjoy a seafood lunch at Danny’s in La Perouse while taking in the ocean views on the 16th and 23rd.

Gaden Café on the 25th for lunch and entertainment.

It’s off to the Appleshack at Glenbernie Orchard on the 30th and after taking in all that fresh air, a well deserved lunch at Helensburgh Tradies.

Variety shows at St George Leagues Club on the 8th and 22nd, lunch at Cronulla RSL on the 9th and 29th, Earlwood RSL on the 11th and Bellambi on the 18th.

FEBRUARYNO PRE-PAID INVOICED EVENTS

We kick off February by taking in breathtaking scenery from Sublime Point Restaurant for lunch.

Variety Day Show is back at Liverpool RSL on the 5th, followed by another popular Cabaret Show at The Junior’s Kingsford on the 6th.

On the 7th and 14th an exciting tour and look behind the scenes at the Museum Discovery Centre followed by lunch at The Fiddler.

There is an exciting Clever Ageing Expo being held at Club on East on the 19th. Come along and listen to guest speakers get information and see demonstrations on how to live longer, healthier and happier lives.

Some much needed retail therapy at Damart Innovations on the 21st and enjoy morning tea and a light lunch at their café.

Movie day at Sutherland Entertainment Centre on the 27th, ‘Storm Boy’. A provoking story of a young boy and his friendship with a Pelican.

Of course many other enjoyable outings during the month, some old time favourites and some new.

IMPORTANT INFORMATIONVenue Concerts and Shows In future, Shows at Ettamogah Hotel, Casula Powerhouse, Wollongong Town Hall and Bryan Brown Theatre will no longer be pre-paid by Activus and client’s invoiced. Clients who wish to attend shows at these venues will need to contact the venues and book and pay for their own tickets. Please call the office to book your transport to any of these events.

Fares & Other Costs From 1st January 2019, bus fare will be $20.00. This is additional to any venue or meal costs unless stated otherwise.

Club Entry When entering a club, a valid ID, Pension and/or Concession Card must be presented.

Lunch Options At times a venue may have a set group lunch menu and price. Please advise our booking staff if you have any dietary requirements.

Companion Cards A carer travelling with you must have a current Companion Card to qualify for free bus fare or full cost is payable.

Other Information Outings with Central Pick Ups do not receive an automated reminder call. Please call the office to check your pick up time the day before.

St George Leagues Club‘It’s Showtime’Entry $10.00

EAST & WEST

08TUE

Lunch at Watergrill

Restaurant, Cronulla RSL ClubLunch at own cost

WEST

09WED

NO OUTING TODAY

10THU

Lunch at Earlwood Bardwell Park RSLLunch at own cost

EAST & WEST

11FRI

Bingo and Lunch at Forestville RSL ClubBingo: $2.00 a bookLunch at own cost

Bingo & Lunch at Dooley’s Lidcombe

Bingo: FREELunch at own cost

EAST & WEST

EAST & WEST

14MON

07MON

Shopping at TK Maxx, Southpoint Shopping Centre,

HillsdaleLunch at the Foodcourt

Lunch at own cost

EAST & WEST

15TUE

Lunch at Danny’s Seafood

Restaurant. La Perouse

Mains from $24.80

EAST

16WED

NO OUTING TODAY

17THU

Lunch at Bellambi Bowling Club

Lunch at own cost

EAST & WEST

18FRI

Bingo & Lunch at Dooley’s Lidcombe

Bingo: FREELunch at own cost

EAST & WEST

21MON

St George Leagues Club‘It’s Showtime’Entry $10.00

EAST & WEST

22TUE

Lunch at Danny’s Seafood

Restaurant. La Perouse

Mains from $24.80

WEST

23WED

NO OUTING TODAY

24THU

Lunch at Gaden Café, Woolahra,

Lunch at own Cost

EAST & WEST

25FRI

PUBLIC HOLIDAY AUSTRALIA DAY

OBSERVED

28MON

Lunch at Watergrill

Restaurant, Cronulla RSL ClubLunch at own cost

EAST

29TUE

Appleshack, Glenbernie Orchard

and lunch at Helensburgh

TradiesLunch at own cost

EAST & WEST

30WED

NO OUTING TODAY

31THU

BOOKINGS: 8555 0000 MONDAY TO FRIDAY 8.30 – 4.30PM

CALENDAR KEY

Shopping

Walking Early Start

Evening Outing

Wheelchair Access

PLEASE CHOOSE OUTINGS CAREFULLY AS CANCELLATIONS MAY INCUR A FEE AND TAKE A SEAT FROM SOMEONE ELSE

New Shuttle Service to Westfield MirandaIf you haven’t tried our Shopping Shuttle to Westfield Miranda – what are you waiting for? Get on board for a great day of shopping for all your fresh foods, bakery, dairy, meat, fruit and veg. Catch a movie, have your hair done, get a pedicure – the list is endless and it only cost $10!! We are also introducing a new card called the “Go Shuttle”. Each time you take a shuttle to go shopping, get your Go Shuttle card stamped and the 6th trip is absolutely FREE!

Client Survey Results• The Majority of clients have been with Activus for 3 or more years

• 92% of clients are very satisfied with our service

• Most popular words to describe Activus – Reliable, Friendly, High Quality

• 96% of customers say our transport options meet their needs Extremely Well or Very Well

• 97% of customers rate the quality of our transport services as Very High or High Quality

• The highest usage is for Group Social Outings (last year it was medical transport)

• 46% are likely to access our website of social media for information.

• Voted as most popular social outing was – Scenic drives.

• 89% of you feel confident to make a complaint or provide feedback.

• 56% of you are now using mobile phones – only 43% last year!

• We got a star rating of 4 ½ out of 5 stars.