Learner name:

Learner number:

H/600/9674

VRQ

UV40569

Plan, allocate and monitor work in own area of responsibility

VTCT is the specialist awarding body for the Hairdressing, Beauty Therapy, Complementary Therapy and Sport and Active Leisure sectors, with over 45 years of experience.

VTCT is an awarding body regulated by national organisations including Ofqual, SQA, DCELLS and CCEA.

VTCT is a registered charity investing in education and skills but also giving to good causes in the area of facial disfigurement.

By signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements have been achieved under specified conditions and that the evidence gathered is authentic.

This statement of unit achievement table must be completed prior to claiming certification.

Unit code Date achieved Learner signature Assessor initials

IV signature (if sampled)

Assessor name Assessor signature Assessors initials

Assessor number (optional)

Assessor tracking table

Statement of unit achievement

All assessors using this Record of Assessment book must complete this table. This is required for verification purposes.

UV40569Plan, allocate and monitor work in own area of responsibility

This unit will develop your skills to plan, allocate and monitor work in your own area of responsibility, and make any necessary changes to original work plans.

UV40569_v7

GLH

Credit value

Level

Observation(s)

External paper(s)

25

5

4

1

0

On completion of this unit you will:

Learning outcomes

Evidence requirements

Plan, allocate and monitor work in own area of responsibility

1. Be able to allocate and agree responsibilities with team members

2. Be able to monitor the progress and quality of work in own area of responsibility and provide feedback

3. Be able to review and amend plans of work for own area of responsibility and communicate changes

4. Be able to produce a work plan for own area of responsibility

1. Specific unit requirements All learning outcomes in this unit must be assessed using methods appropriate to your external quality assurance performance.

These must include:• observation of performance • examining products of work• questioning.

Direct evidence of this kind may be supplemented, where necessary, by professionaldiscussion,reflectiveaccountsor witness testimony.

2. Achieving assessment criteria Theremustbevalid,authenticandsufficientevidence for all the assessment criteria. Holistic assessment is encouraged and one piece of evidence may be used to meet the requirements of more than one assessment criterion.

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3. Observation outcomes Evidence must come from your external quality assurance performance in the work environment. Competence must be demonstrated on at least one occasion.

4. Range All ranges must be practically demonstrated or other forms of evidence produced to show they have been covered.

5. Knowledge outcomes There must be evidence that you possess all the knowledge and understanding listed in the ‘Knowledge’ section of this unit. This evidence may include projects, assignments,casestudies,reflectiveaccounts, oral/written questioning and/or other forms of evidence.

6. Tutor/Assessor guidance You will be guided by your tutor/assessor on how to achieve learning outcomes and ranges in this unit. All outcomes and ranges must be achieved.

7. External paper There is no external paper requirement for this unit.

Achieving observation outcomes Achieving range

Achieving observations and range

UV40569

Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.

Criteria may not always naturally occur during a practical observation. In such instances you will be required to produce supplementary evidence or asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.

Your assessor will sign off an outcome when all criteria have been competently achieved.

The range section indicates what must be covered. Ranges should be practically demonstrated as part of an observation. Where this is not possible other forms of evidence may be produced. All ranges must be covered.

Your assessor will document the portfolio reference once a range has been competently achieved.

4

Outcome 1

Observations

You can:

*May be assessed through oral questioning.

Be able to allocate and agree responsibilities with team members

a. AgreeresponsibilitiesandSMART(Specific,Measurable, Achievable, Realistic and Time-bound) objectives with team members

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Observation 1 Optional OptionalDate achieved

Criteria questioned orally

Portfolio reference

Assessor initials

Learner signature

Outcome 2

You can:

a. Monitor and evaluate progress against agreed standards and provide feedback to team members

Be able to monitor the progress and quality of work in own area of responsibility and provide feedback

UV405696

*May be assessed through oral questioning.

Observation 1 2 OptionalDate achieved

Criteria questioned orally

Portfolio reference

Assessor initials

Learner signature

Outcome 3

You can:

Be able to review and amend plans of work for own area of responsibility and communicate changes

a. Communicate changes to team members

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*May be assessed through oral questioning.

Observation 1 2 OptionalDate achieved

Criteria questioned orally

Portfolio reference

Assessor initials

Learner signature

Range

*You must cover all the ranges listed:

*It is strongly recommended that all range items are practically demonstrated. Where this is not possible, other forms of evidence may be produced to demonstrate knowledge/competence.

Work plan Portfolio reference

Assessment programme

Team targets (SMART)

Individual targets (SMART)

Shared responsibilities

Collection of information

Allocating and agreeing responsibilities Portfolio reference

Discussion

Compatibility of team members

SMART objectives set

Progression opportunities

Monitoring progress Portfolio reference

Regular review

Standardisation

Evaluation of progress Portfolio reference

Against internal standards

Against external standards

Conclusions

Feedback to team members

UV405698

Achieving knowledge outcomes

Developing knowledge

You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below:

• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies

Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning.

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Knowledge

Outcome 1

Be able to allocate and agree responsibilities with team members

You can: Portfolio reference

b. Identifyteammembers’responsibilitiesforidentifiedworkactivities

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Outcome 2

Be able to monitor the progress and quality of work in own area of responsibility and provide feedback

You can: Portfolio reference

b. Identify ways to monitor progress and quality of work

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Outcome 3

Be able to review and amend plans of work for own area of responsibility and communicate changes

You can: Portfolio reference

b. Review and amend work plan where changes are needed

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Outcome 4

Be able to produce a work plan for own area of responsibility

You can: Portfolio reference

a. Explain the context in which work is to be undertaken

b. Identify the skills base and the resources available

c. Examine priorities and success criteria needed for the team

d. Produce a work plan for own area of responsibility

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Outcome 1: Be able to allocate and agree responsibilities with team members

Unit content

This section provides guidance on the recommended knowledge and skills required to enable you to achieve each of the learning outcomes in this unit. Your tutor/assessor will ensure you have the opportunity to cover all of the unit content.

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Identifying responsibilities: Match competence of staff to work activity, discussion/allocation of workload, individual/shared responsibilities, peer support, mentoring to support tasks, dissemination of knowledge and skills for good practice, set individual/team roles with clear, achievable targets.

Agree responsibilities with SMART objectives: Use of outcome measures

including feedback from observation reports, appraisal and achievement of goals/targets,identificationofstrengthsand weaknesses, achievements and opportunities for improvement, conclusions, setting of personal goals and personal development planning, acknowledgement ofindustrychangesandqualificationupdates.

Outcome 2: Be able to monitor the progress and quality of work in own area of responsibility and provide feedback

Monitor progress and quality: Staff appraisal and review, feedback opportunities such as meetings, informal discussions, observation of practice, identificationforimprovement,sharinggood practice, peer observations, self-assessment,formalreview,identificationoflimitations to progression, action planning, standardisation and moderation.

Monitor, evaluate and provide feedback for team against agreed standards: Awarding organisation requirements and occupational standards, centre or company requirements, appraisal processes, formal and informal review, team meetings, constructive and supportive feedback approach, appropriateness of feedback in terms of experience, conclusions,

evaluation, standardisation and moderation.

Outcome 3: Be able to review and amend plans of work for own area of responsibility and communicate changes

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Review and amend work plan (if necessary): Take account of internal/external quality reviews, feedback of team meetings, individual reviews, adapting to organisation changes, priorities and objectives, learning/development evaluations from clients, dissemination of good practice, shadowing peers and colleagues, reactive environment for internal or external changes/directives.

Team communication: Coverage including purpose, requirements and process,rationaleandjustificationprovided, use of communication and interpersonal skills, approach and use of visual aids and other media (if required), forms of communication, external/internal quality assurance feedback, team meetings, electronic and paper-based documentation, appraisal, review meetings, development plans with actions outlined.

Work context: Regulatory and awarding organisation requirements, legislation to include equality and diversity, health, safety and welfare, data protection, centre or company structure and policies, staff structure and workloads, context and range of work to be allocated, occupational expertise in team, experience of assessors, internalverifiersorothers,monitoringprocess.

Skills base and resources:Staffinglevels, vocational/occupational expertise and competence of staff, roles and responsibilities in organisation, personal development planning, considerations for resources availability and use of technology.

Priorities and success: Requirements of regulatory bodies including ,Ofqual, SQA, DfES, CCEA, sector skills councils and awarding organisations, occupational standards, centre or company priorities,

review and evaluation of processes, self assessment/improvement plans, recruitment process and planning, achievement or other statistics target setting.

Create work plan: Realistic use of outcome measures such as allocation of work roles, appraisal records, performance reviews, achievement of goals/targets, identificationofstrengthsandweaknesses,opportunities for improvement, information management, timely conclusions, development planning.

Outcome 4: Be able to produce a work plan for own area of responsibility

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Notes Use this area for making notes and drawing diagrams