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Copyright © 2011, Sherpa Business Development
Andy McClure, MBAFounder & Business Growth Specialist
Sherpa Business Development
How to Create a Business That is a Profit-Generating
Machine
Copyright © 2011, Sherpa Business Development
Business As Usual
• Want (need) more business now
• Have the pieces, but it’s not working
Copyright © 2011, Sherpa Business Development
Assembling Your Machine
MagneticMessage
Copyright © 2011, Sherpa Business Development
Products, Services & Capabilities
Problems, Frustrations & Desires
Copyright © 2011, Sherpa Business Development
Magnetic Message
Copyright © 2011, Sherpa Business Development
1st Exercise
• Pick a few customers to call– Find out if product/service has made the impact they
wanted
– Get to the answer of why they purchased, at an emotional level
– What was going on before they sought the kind of help you or your product provides?
– How has the experience been working with your company?
Copyright © 2011, Sherpa Business Development
Results
• Loyalty
• New business
• Referrals
• Insights
– Follow up & approachability
– Benefit-oriented messages
Copyright © 2011, Sherpa Business Development
Assembling Your Machine
Deliver 2-way ProfitSo Your Customers and Partners Never Leave You!
NEVER Miss Opp’sSo Your Prospects Get
To Join the Party!
MagneticMessage
PPSet a DestinationSo Your Team Gets
Excited About the Trip!DD
FF
• CRM• Email Marketing MM
Copyright © 2011, Sherpa Business Development
Assembling Your Machine
Deliver 2-way ProfitSo Your Customers and Partners Never Leave You!
NEVER Miss Opp’sSo Your Prospects Get
To Join the Party!
PPSet a DestinationSo Your Team Gets
Excited About the Trip!DD
FFMultiply Your ReachSo Your Company Can
Have a Bigger Impact!
RR
Inspire ActionSo Your Audience Can Get Your Help!
I I
• CRM• Email Marketing
• Multiple Strategies• Scalable
MM
Copyright © 2011, Sherpa Business Development
Example
Joe’s Restaurant, Since 1947
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Example (cont‘d)
“When I’m traveling, I always eat at Joe’s. Huge portions,
authentic Italian dishes – all at a great price.”
(123) 456-7890
Copyright © 2011, Sherpa Business Development
Example (cont‘d)
Next ExitTurn right at bottom of ramp then ½ mile
Joe’s Since 1947“Best value anywhere!”“Huge portions – most authentic Italian in the U.S.!”
Copyright © 2011, Sherpa Business Development
Malfunctioning Machine
P
F R
M
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Maintaining Your Machine
Deliver 2-way ProfitHow well are we doing? PP
Set a DestinationReconnect with the DreamDD
MM“Massage the Message”
Quarterly Routine
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Maintaining Your Machine
How Much Potential?FF
How Many “Visitors?”RR
How Many Engaged?
I I
Monthly (Weekly) Routine
MM
Copyright © 2011, Sherpa Business Development
Launching Your Machine
Systematize
Delegate
Outsource
PP DD
FF RR
I I
MM
Copyright © 2011, Sherpa Business Development
Step-by-step, checklist, examples, reference… (versions for computer and phone)
Schedule 30-minute consultation•Get clear on biggest opportunities to add $ to your bottom line•Discover practices that are preventing you from getting more business•Leave the session knowing exactly what to do next
Get Started NOW