“persons with disabilities” quick reference guide:

31
Newton Resource Centre’s “Persons With Disabilities” (PWD) Quick Reference Guide: Information on PWD and Related Disability Benefits

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Page 1: “Persons With Disabilities” Quick Reference Guide:

Newton Resource Centrersquos

ldquoPersons With Disabilitiesrdquo (PWD)

Quick Reference Guide

Information on PWD and Related Disability Benefits

2

Disclaimer

This booklet was produced by Newton Resource Centre

It is intended as a general guide only

It is not intended to give you legal advice Newton Resource Centre has done its best to ensure accuracy

of the information contained herein however the agency is not responsible or liable for any errors or omissions

As each individualrsquos case is different

anyone using this guide should also check the original cited source the applicable legislation and policy

You may also want to consult an advocate or lawyer particularly in relation to

time sensitive requirements and appeals

This reference guide is current as of April 2013

Copyright This booklet may not be reproduced commercially

but copying for other purposes with credit is encouraged Feel free to photocopy pages for anyone who needs the information

Funded by The Province of British Columbia

Fraser Health Authority

For additional copies or information you may contact

NEWTON RESOURCE CENTRE 102 - 13771 72a Avenue

Surrey BC V3W 2P2 Phone (604) 596-2311 Fax (604) 596-2319

3

Table of Contents

Introductionhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 4 About Ushelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 4 Basic Information on ldquoPersons with Disabilitiesrdquohelliphelliphellip 5 About the Moneyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 7

Income and Assetshelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 8

Discretionary and Non-discretionary Trustshelliphelliphelliphellip 11

Support and Shelter Informationhelliphelliphelliphelliphelliphelliphelliphellip 13 Other Benefits Through the PWD Programhelliphelliphelliphelliphelliphelliphellip 14

Supplements amp Transportation Benefitshelliphelliphelliphelliphellip 14

Employment and PWDhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 19 Medical Coverage helliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 20

Basic Medicalhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 20

Diet amp Nutritional Supplementshelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 23

Enhanced Medicalhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 2 Other Disability Services and Benefitshelliphelliphelliphelliphelliphelliphelliphelliphellip 29

CPPDhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 29

Tax Credits amp Saving Benefitshelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 29

Other Transportation Benefitshelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 32

Leisure Benefitshelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 38

Housing Related Benefits amp Serviceshelliphelliphelliphelliphelliphelliphellip 40

Mental Health Serviceshelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 42 Indexhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 44

4

Introduction When individuals are first approved for ldquoPersons with Disabilitiesrdquo status [PWD] they often ask how the program works and what benefits they may be entitled to This Quick Reference Guide outlines basic information about the PWD program related benefits and how to access the benefits It also includes references for other disability related programs and benefits offered federally provincially and municipally When possible we have also included where you may seek out additional information on the programs and benefits We have cited applicable legislation and internet sites to assist you in accessing these benefits

About Us Our advocacy programming has provided support information and services to the people of our community for over 20 years and has provided specific services for mental health consumers for over ten years Through the Mental Health Consumer Advocacy Program we provide basic information support referral professional consultation and direct advocacy services on Income Assistance Residential Tenancy and Canada Pension Plan Disability benefits If you have had your income assistance benefits denied reduced or discontinued denied Canada Pension Plan Disability benefits or if you are dealing with a tenancy issue please be aware that in most cases there is a time limit to challenge the decision or eviction For instance if you have been denied an income assistance benefit there is a 20 business-day time limit to appeal We may be able to help you through the appeal process and encourage you to call us for assistance as soon as possible Newton Resource Centre also provides other programs and services including

Sources Employment Services Homelessness Prevention Program Disability Support Advocacy Program Poverty Law Program with Services in Punjabi Free Income Tax Services Pro Bono Legal Services Surrey Rent Bank

For more information on these programs call (604) 596-2311

Basic Information on Disability Benefits Who delivers the program The Persons With Disability [PWD] program is a provincial government program The Ministry responsible for delivering the program is the Ministry of Social Development [MSD or ldquothe Ministryrdquo] The Persons with Disabilities [PWD] benefits program is a component of the income assistance program While all the benefits that are available through the regular income assistance program are available to those with PWD status there are additional specific benefits available specifically for people that are eligible for PWD Can I get Persons with Disabilities benefits Persons with Disabilities (PWD) benefits are for people who live in BC and are 18 years old or older You can apply for PWD benefits six months before you turn 18 This will give the Ministry time to process your application so you can start getting benefits when you turn 18 In order to obtain these benefits you will have to show that

a doctor says your disability is severe and expected to last for at least two years AND

a ldquoprescribed professionalrdquo (such as a doctor psychologist physical or occupational therapist social worker nurse nurse practitioner or chiropractor) says your disability will prevent you from completing your ldquodaily living tasksrdquo on your own

5

You will also have to show that because of your disability you need

help from an assistive device (such as a wheelchair including such things as cane walker breathing or positioning devices etc)

significant help from another person OR

help from an assistance animal (such as a guide dog) TIP When you apply for PWD status it is important to show the Ministry that you need help to do daily living tasks ndash such as preparing your own meals shopping keeping your house reasonably clean or managing your money or medication ndash even if you are not getting that help now It can be hard to go into detail about how serious your disability is but try to describe your situation as completely and with as much detail as possible When PWD Eligibility Starts The Ministry will notify you by letter when you are approved for PWD That letter will have a date at the top which is the date of approval However eligibility for PWD commences the month after the month of approval For example If the date on the letter is August 25 this is the date you were approved but eligibility wouldnrsquot start until September 1

st This happens

occasionally when approval for PWD benefits is late in the month This is because the income assistance benefits cheque for the next month may have already been issued by the Ministry at your old rate This means you should be eligible for an adjustment cheque that raises you to the proper PWD rate If this seems to be the case for you contact the Ministry and ask for the appropriate adjustment Also note if your approval happens late in the months the Ministry may have already issued benefits for the next month at your old rate Should this happen contact the Ministry for an ldquoadjustment chequerdquo This is where they will issue a ldquotop uprdquo cheque for the portion you didnrsquot receive

How Long the Designation Lasts Once approved the PWD status is designated for 5 years At the end of this time period the Ministry may continue the status by doing an internal review you may be asked for an update of your medical status or the Ministry may ask you to reapply and do the whole application process again

No Wrong Door When you are on income assistance you are assigned to a specific office based on your postal code However the Ministry asserts they have a ldquono wrong doorrdquo policy This means if you need to access services or drop off information to the Ministry you can go to any income assistance office Be aware however that if the Ministry is requires you to come into the office for an annual financial review or meeting you will be required to go to your specific

office No Assigned Worker The Ministry has moved to a call centre model which means whenever you call the Ministry now your call goes into the central centre and not to your specific office Moreover the ministry does not provide a Ministry worker rather provides services on a first come - first available worker system

The Ministry maintains however that if this is particularly problematic for you due to mental health issues or other reasons you can request to have a ldquospecificrdquo worker but warns this could cause an interruption of services if that particular worker is unavailable Only In British Columbia Unlike Canada Pension Plan [CPP] and Canada Pension Plan Disability benefits [CPPD] that can be issued anywhere you live in Canada Persons with Disabilities [PWD] status and benefits are not transportable to another province or territory in Canada It is a program delivered through the British Columbian government If you move outside of BC to another province or territory you will have to apply for the income assistance disability program offered there and prove that you meet that programrsquos definition of disability

6

Out of Province for More than 30-days Your PWD benefits will not continue if you are outside of the province for more than 30-days Benefits can be reinstated upon return by going through the application process again and if it is within the 5-year eligibility time for PWD you will again have the PWD status

Under special circumstances you may be authorized by the Ministry to be out of the province for more than 30-days but only if it is in relation to a specific medical treatment not available in British Columbia and these special treatments or surgeries must have pre-approval by the health authority

Reporting and Record Keeping The Ministry requires you to report any change of circumstance and report any money you receive We suggest you take things a step further Get a notebook (or file folder) and divide the pages into months Whenever you speak to an income assistance worker attend a meeting with the Ministry of Social Development or supply any documentation record it in your notebook Whenever you supply information to the Ministry ndash get a photocopy date-stamped and secure it in the notebook at the appropriate month This ensures that you can prove to the Ministry that you submitted all required information now or in the future

About the Money Means Tested Now that you have been approved for disability status be reminded that it is not a ldquopensionrdquo It is still ldquomeansrdquo tested In plain language that means you still need to show Income Assistance that you do not have the ldquomeansrdquo to cover your basic necessities

Income amp Assets Earned and Unearned Income The Ministry classifies all income a person receives while on income assistance as either ldquoearnedrdquo or ldquounearnedrdquo income ldquoEarnedrdquo Income Money you receive from working an income tax refund and income from the rental of rooms in your residence are classified as ldquoearned incomerdquo and with PWD status there is also an ldquoexemptionrdquo to earned income as defined below

Earnings Exemption on Employment Income The ldquoPerson with Disabilitiesrdquo program recognizes people with disabilities may have some capacity to work You must be on PWD for the previous month an initial qualifying period then individuals with PWD status are allowed to earn up to $80000 per month before their assistance will be affected and $100000 if there is a spouse or dependent

Couples both with PWD status are eligible for a total of $160000 earnings exemption which can be earned by one member of the family alone or split between the two If a PWD recipient earns more than the exemption amount of $80000 the remaining amount of earned money will be deducted dollar for dollar off the personrsquos income assistance cheque Remember earned income is declared on the income assistance reporting stub and should be submitted by the 5

th day of the following month Any amount over your allowable amount will be deducted off of the

following monthrsquos cheque from income assistance So be prepared to save your earned income at least one month if not two to cover your expenses for the following month when you will receive that smaller income assistance cheque For Example if you earn $110000 in January you would declare it on the stub you submit by February 5

th the first $80000 would be exempt the remaining $30000 would be

deducted from your income assistance benefit for March which is issued at the end of February Income In-excess If a personrsquos earned income exceeds their income assistance amount the person will not be eligible for financial benefits It is called ldquoincome in-excessrdquo If a person remains ldquoincome in-excessrdquo for more than two months and the Ministry has not issued a cheque for two months the personrsquos file will close However the person will still be eligible for medical benefits as long as the person is eligible for Premium Assistance

7

Medical Services Only Due to Income In-Excess It is important to note that if the person becomes ineligible as a result of employment income over the income assistance rate the personrsquos file will turn into a ldquomedical services only filerdquo [MSO file] as long as the person is eligible for Premium Assistance This means the person will still have basic medical benefits including being able to see a doctor prescription coverage and access to extended medical benefits such as dental and mobility devices Also of importance is if the person becomes ill or their disability again impairs them to such a degree that he or she is unable to continue to work the person can return to income assistance After going through the financial application process again the PWD status will be put back into place without having to apply for the disability program again as long as the person is still within the 5-year PWD designation period ldquoUnearnedrdquo Income All other income except what is classified as ldquoearnedrdquo income is classified as ldquounearnedrdquo income This includes money annuities stocks bonds shares and interest bearing accounts or properties pensions from the federal government war disability pensions military pensions and war veteranrsquos allowances employment insurance insurance benefits except insurance paid as compensation for a destroyed asset private disability insurance ICBC settlements winnings from games of chance GST Child Tax Credit BC Family Bonus to name a few (See next section on exempt income) PWD Regs part 1 ndash Interpretation Also see schedule B Net Income Calculations 1a

To see a complete list of unearned income go to the BC Employment and Assistance Persons with Disabilities legislation on-line to httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm1

Exempt Income Some types of income are always exempt such as GST and Child Tax Credit Family Bonus is exempt however if the Ministry advanced you family bonus through your income assistance cheque that amount will be returned directly to the Ministry from your first Government of Canada cheque This includes child tax credit national family bonus and BC family bonuses Applying for Income from Another Source The Ministry requires all individuals on income assistance to apply or pursue any income from any other source for which they may be eligible For instance once a person is approved for PWD the Ministry will require the person to apply for Canada Pension Plan Disability [CPPD] benefits If the person refuses to apply the Ministry can deny PWD benefits for ldquofailure to pursue other incomerdquo This discontinuance of assistance would continue until the person pursues the income by applying Receiving Other Money If you do become eligible for income from another source such as CPPD benefits private disability benefits or WCB the money will be deducted from your income assistance This is because it is classed as ldquounearnedrdquo income (unless there is a specific exemption for that source of money) One-Time Payment and Awards One time awards that are not specifically defined by the Ministry (in Section 7 of Schedule B) are considered exempt up to the Families Asset level (see pg 11) for asset levels) Ongoing monthly financial awards are considered unearned income Examples of these types of payments would include eviction compensation ndash criminal injury or insurance settlement (except replacement of an asset ndash see below) ICBC ndash Replacement of Vehicle - When ICBC pays an individual out for replacing a vehicle this money is exempt for the purpose to replace the vehicle Income Becomes Assets In the first month when you receive the money it is considered ldquoincomerdquo If the amount you have received is over your income assistance rate you will not receive a cheque the following month However money remaining after the change of the calendar month is considered your ldquoassetrdquo If the amount you receive is over your asset level amount (see additional information about asset levels below) the Ministry will expect the money to last $200000 per 30 days

8

It is also important to know that you may be able to set up a trust fund (to be explained later) to preserve the money which can be used for disability related costs promotion of independence later on Assets Assets are defined as (a) equity in any real or personal property that can be converted to cash (b) a beneficial interest in real or personal property held in trust or (c) cash assets

Asset Limits and Exempt Assets People on income assistance are allowed to have money and property however the Ministry sets limits and conditions on assets For instance a single person with PWD status is allowed to have $500000 in cash or financial products that can be converted to cash and can own a home of any value as long as the person lives in the home That is because it is then considered an ldquoexemptrdquo asset Other exempt assets include personal possessions and necessary household items business tools and a personrsquos primary vehicle Of special note people with PWD status have no limit on the value of the vehicle they can own unlike people with regular income assistance where there is a limit on the equitable value of the vehicle of $1000000 (For complete exempt asset list see PWD Section 10 on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm10)

Limits on Assets and Earnings Exemption

Dependants include spouse or spouse and children or single parent with children

Discretionary and Non-Discretionary Trusts Trusts A trust is a way for a person with PWD status to have money over and above the asset limit that can be used on disability related costs over the course of a personrsquos lifetime There are specific requirements for a trust to be recognized by the Ministry and further there are limitations on the use of the money briefly outlined below A trust is a legal agreement drawn up by a lawyer that allows a beneficiary to have money or other assets ldquoin trustrdquo and a trustee who manages the assets on behalf of the beneficiary At trust can also be set up set up for someone through a will but is not implemented until the will comes into effect There are two types of trusts Discretionary Trust With a discretionary trust the person with PWD status is the beneficiary and that personrsquos trustee makes the decisions on how the money is used There is no limit on the amount of money that can be held in this type of trust Non-discretionary Trust While with a non-discretionary the beneficiary (person with PWD status) will have some decision making ability on the use of the money With this type of trust there is a life-time

maximum capital amount of $20000000 that can be put into the trust The money held in either type of trusts can only be used in used in certain ways for it to be ldquoexemptrdquo when coming out of the trust If used outside of these conditions it will be considered ldquoincomerdquo by the Ministry Specifically there are no limits on spending out of the trust on expenses connected to renovations related to

disability or repairs to a home caregiver service education and training and medical devices or aids

PWD Status 1 person Family 1 and

Dependents

Family Both Adults

have PWD Status

Asset Limit $500000 $1000000 $1000000

Earnings Exemption $80000 $80000 $160000

Discretionary Trust Limit

No Limit No Limit No Limit

Non-Discretionary Trust

$200000 Limit $200000 Limit $200000 Limit

9

T0here is another category under the use of trust fund money where a total maximum amount $800000 can be drawn out of the trust fund over the year that will promote the person with disabilities to live more independently When using money from the trust for this purpose be sure to keep good records and all of your receipts as the Ministry does a review of the use of the trust dollars yearly If you go over the annual limit the amount over the $800000 will be considered ldquoincomerdquo and will mean you received too much on your income assistance cheque resulting in an ldquooverpaymentrdquo by the Ministry Understanding trusts and how they work can be complicated but there are lots of resources available including

Newton Resource Centrersquos ldquoDisability Benefits and Trustsrdquo that can be picked up at our office

BC Coalition of Person with Disabilities Fact Sheet on ldquoTrustsrdquo which can be found on-line at

httpwwwbccpdbcca

PLANrsquos ldquoIn Trustrdquo booklet that can be found on-line at httpwwwplancasectionsprovincialhtml The Ministry of Social Development also has a booklet called ldquoDisability Assistance and Trustsrdquo that can also be found on-

line at httpwwweiagovbccapublicatpdfDisabilitiesTrustspdf

Support amp Shelter The Ministry issues financial benefits in two portions The first portion is support portion Once approved for PWD status there will be an increase to the support portion of the income assistance cheque For instance a single person will see his or her support amount increase from $23500 to $53142 This is the amount issued for the necessities of basic living including food clothing transportation and extras (Also see bus pass medical transportation handyDart and other transportation options) Schedule A of the PWD Regs

The second part of the income assistance cheque is the shelter portion which covers rent or mortgage related costs including required insurance utilities and land-line phone There is no change to the shelter amount based on the new PWD status

PWD Support and Shelter Rates

Be aware that the shelter amount is based on the actual shelter costs incurred by the person each month For instance a single person is eligible for $37500 each month but if the person lives in low-income housing and only has shelter expenses of $28500 each month the Ministry will only issue $28500 - the actual cost for the personrsquos shelter

Classification PWD Shelter Support Total

Single Person 375 53142 90642

Couple One with PWD 570 70056 127056

Couple One with PWD with One Child

(Shelter amount increases with of children)

660 Shelter amount increases with of

children

79456 145456

Couple Both with PWD 570 94906 151906

Couple Both with PWD with One Child

(Shelter amount increases with of children)

660 Shelter amount increases with of

children

104306 170306 Depends on $

for shelter

Single parent with 1 child (Shelter amount increases with

of children)

570 Shelter amount increases with of

children

67208 124208 Depends on $

for shelter

Shelter Rates for PWD

when there are associated shelter costs

Single $375 2 Member Family $570 3 Member Family $660 4 Member Family $700 5 Member Family $750 6 Member Family $820

10

Pre-Natal Shelter Allowance The Ministry can also issue to a sole recipient with PWD status an additional $19500 per month upon confirmation of pregnancy to secure adequate housing and this amount will continue for the duration of the pregnancy PWD Reg S431 Schedule A 54 (6)

An individual must meet the following requirements to be eligible

be applying for or receiving income assistance PPMB or PWD benefits

have written confirmation from a doctor nurse practitioner or registered midwife that you are pregnant

be single and have no dependants (meaning no other children who live with you half the time or more) AND

prove in writing that you have shelter costs above $375 (the current shelter rate for a single person) either where you live now or where you plan to move httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 90 Section 4 (6) of Schedule A PWD Regs

Other Benefits Available Through the PWD Program There are other important benefits available to people with disability status They are outlined briefly to ensure people with PWD know they can access these additional benefits

Supplements Crisis Supplement The Ministry can issue a crisis supplement to a PWD recipient if the Ministry is satisfied that there is an unexpected expense or an item unexpectedly needed and that without the item may result in a danger to the physical health of any person in the family unit or that may result in the removal of a child and there is no available resource to meet the need They can issue the following amounts related to specific need Food ndash The Ministry may only issue up to a maximum of $2000 per the number of people in the family unit per month For example

1 person up to $2000 maximum in a calendar month 3 people in the family unit up to $6000 maximum in a month

Shelter - The Ministry can only issue a crisis supplement for shelter up to the maximum amount of the regular shelter entitlement For instance a 2 person family unit has a maximum shelter entitlement of $57000 the Ministry may only issue under a crisis supplement for shelter a maximum of $57000 even if their actual rent is $60000 To verify the situation is a crisis the person would be required to produce an eviction notice before the Ministry would consider it a crisis This means the Ministry will not consider it a crisis if a person already realizes they will not be able to pay their rent by the end of the month The person must have an actual eviction notice before itrsquos considered a ldquocrisisrdquo by the Ministry

If the crisis supplement were insufficient to resolve the crisis the person would have to show the Ministry how he or she could come up with the remainder of the money to resolve the outstanding amount owing before the crisis supplement would be issued For example the eviction notice cites the amount owing as $60000 the individual would have to show how they would come up with the additional $3000 before the Ministry would issue the crisis supplement PWD Reg S57

11

Crisis Supplement for Clothing ndash The Ministry has the legislative authority to issue a crisis supplement for clothing up to a maximum of $10000 per person and up to a maximum of $40000 annually regardless of the number of persons in a family past 4 people For example a family unit of 5 people loses all of their clothing in a fire in August the maximum amount the Ministry can issue is $40000 for a family of (5) The Ministry would not be able to issue another clothing crisis supplement until next September The requirements for being eligible are the same as all requests for a crisis supplement an unexpected expense or an item unexpectedly needed that without it would result in a danger to the physical health or ldquorisk of child apprehensionrdquo

Maximum Amount on Crisis Supplements - The Ministry has a maximum on the total dollar amount of crisis supplement a person can receive in a year That amount is twice a personrsquos regular entitlement For instance if a single personrsquos regular entitlement is $906 the maximum amount of crisis supplement that can be issued cannot exceed $181200

What a Crisis Supplement Cannot Cover - Crisis supplements cannot be provided for items covered in Schedule C ndash Health Benefits httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm57

Ministryrsquos Discretion - Crisis supplements are by Ministry discretion and the maximum amount may not be given For example a worker may only issue a $1000 crisis supplement for food when he or she could issue up to $2000 for the month Other Notables ndash A crisis supplement can only be provided for the month in which the supplement is requested Meaning they cannot be used to pay for something obtained last month or to reimburse for something a person has already purchased A person may appeal the denial of a crisis supplement but you cannot appeal for more than the maximum amounts previously outlined

Security Deposits The Ministry can issue a security deposit to help secure a residence Security deposits cannot be given out after a person has moved into the residence To be eligible an ldquointent to rentrdquo form must be completed by the landlord and submitted to the Ministry in order to for a security deposit to be issued There is a maximum of 2 security deposits that the Ministry can issue A third security deposit may be issued by special authority if a person is fleeing an abusive relationship rented residential accommodations are being sold or demolished and notice to vacate has been given been condemned or family unit is homeless or at risk of being homeless PWD Reg S56

Repayment of Security Deposits - The month after receiving a security deposit $2000 will be deducted from a personrsquos cheque This will continue until the amount of the security deposit is paid off If a second deposit is issued the Ministry may start to take a greater amount with the consent of a recipient even if you already have more than $20 per month deducted to repay the Ministry for other things (such as repayable hardship assistance) If you cannot afford to pay back more than $20 per month explain this to the Ministry They should wait to deduct the other money that you owe until your security deposit is repaid PWD S56 (3)

httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 91

Moving Supplement The Ministry may provide a moving supplement if the person is moving to substantially less rent (approximately $10000 less than current shelter amount) They will also assist if an individualrsquos place has been sold is being demolished or is condemned and notice to vacate has been given or if a person is facing an imminent threat to the physical safety of anyone in the family unit An Individual is only eligible for this supplement if no other financial resources to cover the costs and receives Ministerrsquos approval before incurring costs and least expensive appropriate mode of moving or transportation PWD Reg S55

The Ministry may also assist a person to move anywhere in Canada if a person has confirmed employment or to another province if the move will improve a personrsquos living circumstance Unfortunately the Ministry does not usually issue assistance with moving possessions beyond carry on items unless the items are necessary in relation to a personrsquos disability (ie motorized mobility device) httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm55

12

Christmas Supplement On the cheque for the month of December people on income assistance including those with PWD status will receive an additional amount The amounts are for singles $3500 couples $7000 and an additional $1000 per child httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm44 PWD Reg S44(1)

Co-op Supplement The Ministry can assist with the purchase of 50 of the amount maximum up to $85000 Individual must sign a promise to repay form PWD Reg S43

Camp Fees The Ministry may issue fees for a child to go to a recognized camp Information must be provided to the Ministry worker Guide Dog Allowance The Ministry can issue an addition $9500 per month for the care of a guide dog PWD Reg S60 Burial The Ministry has the ability to provide for the necessary costs of the transportation and the burial or cremation of a deceased personrsquos body if the deceased personrsquos family or estate has no resources available to meet those costs

Transportation with PWD Status Bus Pass Supplement One of the greatest benefits of PWD is eligibility for the Bus Pass Program For $4500 per year (your cost) you can receive an annual bus pass To apply please call toll free 1-866-866-0800 A recording will tell you that you have reached the Ministry of Social Development Press 4 when the recording picks up and then press 3 for the Buss Pass Program Additional contact information to access the Bus Pass program is as follows TTY (for hearing and speech-impaired) 1-800-855-0511

E-mail HSDBUSPAgovbcca

Fax 1 (250) 414-4888

Mail Ministry of Social Development BC Bus Pass Program PO Box 9985 StnProvGovt Victoria BC V8W 9R6 Also eligible for the $4500 annual bus pass are individuals who are more than 60 years of age on income assistance or receive federal spousersquos allowance or federal guaranteed income or is 65 and meets all the requirements of the federal guaranteed income except the 10 year residency httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm51 PWD S51

Special Transportation Subsidy [STS] This is an alternate benefit to the bus pass program It is provided to people with PWD that live in an area where the Bus Pass program is available but cannot use the bus because of their disability or because it could make their disability worse The Ministry has a specific form that must be completed by the individualrsquos doctor confirming that the person is unable to use the Bus Pass program or any other public transportation service including handyDart or Taxi Savers and that the person needs alternate transportation such as paying to get rides or to cover the expense of running their own vehicle The amount issued to the person eligible for the STS for the special transportation subsidy is approximately amount of the subsidized portion of the annual bus pass Upon approval the person will receive a lump sum amount and will be required to budget that amount over the course of the year The subsidy amount will also be prorated dependant on what month he or she applied and becomes eligible If a person currently has a bus pass and is now applying for special transportation subsidy they will have to turn in their bus pass upon approval

13

Transportation for Hearings The Ministry may assist with the costs of transportation for an individual that must attend a hearing in relation to a child protection issue or assigning maintenance rights The Ministry can also assist with child-care costs living costs and fees associated with attending the maintenance hearing PWD Reg S55

Employment amp PWD

Volunteer Supplement The Ministry has begun to phase out the community volunteer supplement program November 1 2011 the Ministry indicated that it would continue payments or allow applications to continue for anyone who

had already started getting the community volunteer supplement as of October 31 2011 OR

has been on the wait list for this supplement as of August 8 2011 and submitted an application for it between August 8 and October 31 2011

Training Initiative Supplement You may be eligible for a training supplement of $5000 per month for participating in a training program for 6 months with consideration of an additional 6 months if the Ministry is satisfied the person with disabilities would benefit from additional participation You are not eligible for this benefit if you have received the volunteer or incentive supplement (Legislation s49(1) Talk to a Ministry worker prior to starting for more information and approval httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm49 PWD Reg S49

Employment Programs Employment Program for Persons with Disabilities offers career planning skills assessment pre-employment services job training and placement provision of necessary employment supports disability management assistance follow-up workplace support and employment crisis services The program may provide transportation assistance such as bus tickets or employment supports such as work boots and may be able to access receive a work experience placement Contact your Ministry worker if you are interested in accessing these services or an employment centre in your area All employment programs are voluntary as people with PWD status have no obligations to search for employment or participate in work related programming

Confirmed Job Supplement If you require transportation clothing tools or other employment-related items to be able to start employment that will enable you and your family come off income assistance the Ministry can provide a supplement up to $100000 To be eligible for this supplement you must meet all of the following criteria

someone counted as part of your family unit gets a confirmed job that will make it possible for your family to leave income assistance hardship assistance or PWD assistance AND

the person with the job needs a specific item related to the job in order to start work AND

your family unit has no other funds available to purchase the item(s) PWD Reg S54

Talk to your Ministry worker if you wish to access this supplement as there are certain requirements that need to be met httpwwwhsdgovbccaPUBLICATVOL1Part33-3htm561 Section 56 (1)

Medical Coverage Basic Medical Coverage All income assistance recipients including people with PWD status or benefits are eligible for basic medical coverage which includes being able to see a doctor medical specials eye examinations hospital stays emergency ambulance service and prescription coverage However once you are approved for PWD you are also able to access Schedule C benefits (see page 23) Medical Benefits when Traveling MSP coverage is available through BCrsquos health care system when you are traveling In other provinces the costs are billed through their medical coverage programs and collected directly between the health care systems

14

When traveling outside of Canada you should be aware that coverage through the MSP is based upon pre-determined rates and may not cover all or any of the costs which would then be the responsibility of the person who has received the treatment Consequently it is recommended you purchase additional medical coverage when traveling outside of Canada Medical Coverage When Moving to Another Province If you should move to another province MSP coverage will continue for the balance of the month you leave and for an additional two months Of note if you move out of province prescription coverage ends the day you leave the province You should apply for medical coverage in your new province or territory immediately upon arrival Also be aware that PWD is only recognized in BC If you move to another province you will have to apply for disability under the disability program offered in that province Medical Coverage When leaving PWD for employment income and CPP Income you will continue to receive medical benefits as long as you qualify for Premium Assistance or Guaranteed Income Supplement For people under 65 must you must meet the Premium Assistance eligibility requirements For people that are over 65 you must qualify for Guaranteed Income Supplement If you cease to qualify for medical services only you are still eligible for general health supplements up to 1 year If you are leaving the PWD program for employment you will be able to receive additional medical benefits as long as you qualify for Premium Assistance The Ministry has a useful chart outlining the eligibility criteria for MSO at wwwgovbccahsd (on the left-hand navigation panel click Ministry Fact Sheets mdash Medical Services Only) Premium Assistance

Provides subsidies ranging from 20 to 100 per cent based on an individuals net income (or a couples combined net income) for the preceding tax year less deductions for age family size and disability The resulting amount is referred to as adjusted net income

The following are the rates for eligibility effective January 1 2010

Premium Assistance Subsidy Rates

Adjusted Net Income

Subsidy Level One Person

Family of Two

Family of Three or More

$0 - $22000 100 premium assistance

$000 $000 $000

$22001 - $24000 80 premium assistance

$1280 $2320 $2560

$24001 - $26000 60 premium assistance

$2560 $4640 $5120

$26001 - $28000 40 premium assistance

$3840 $6960 $7680

$28001 - $30000 20 premium assistance

$5120 $9280 $10240

Over $30000 Full Rate $6650 $12050 $13300

Premium Assistance Income Verification To verify eligibility each person who applies for premium assistance authorizes the Canada Revenue Agency to release income information to the Ministry of Health Services andor Health Insurance BC from the persons tax returns Verification takes place each year and where appropriate MSP adjusts the monthly premium of beneficiaries upward or downward based on the information received To apply see website httpwwwhealthgovbccamspinfobenpremiumhtmlmonthly

15

Prescription Coverage All people on income assistance receive prescription coverage when prescribed by a physician surgeon dentist midwife nurse practitioner optometrist or podiatrist However this does not mean all prescriptions will be covered Prescriptions that are usually covered are ldquogenericrdquo brands If you require medication that is not covered be aware that your doctor can request ldquospecial authorityrdquo for approval of certain medications For more information on ldquospecial authorityrdquo see the BC government website at httpwwwhealthgovbccapharmacaresasaindexhtml

Drugs that are not covered include Drugs included as part of a private clinical trial smoking cessation aids diet therapy drugs classified as or used for cosmetic purposes and new drugs currently under review by PharmaCare If you move from the province it is important to note that prescription coverage ends the day you leave the province Plan G Specific to people living with mental illness Plan G ensures no-charge psychiatric medication for individuals of any age that are registered with a mental health service centre who demonstrate a clinical and financial need To access this benefit contact your local mental health service centre or talk to your doctor Eye Exam A person is able to get an eye examination by an optometrist for up to $4483 or an ophthalmologist for up to 4890 You must pay any additional costs above these rates PWD S622 Schedule C S22

Glasses The Ministry provides for a pair of basic single vision or bifocal lenses and glasses every 3 years for adults with a new prescription every year for children with a new prescription or if there is a confirmed change in the refractive status of either eye Schedule C Definitions

Diet and Nutritional Supplements The available diet supports include PWD Reg S66

Diabetic Diet Supplement The Ministry pays an additional $3500 per month to an individual where the physician has confirmed the condition

Restricted Sodium An additional $1000 is provided if a physician confirms the need for reduced salt intake

Kidney Dialysis $30 for each calendar month for a person who requires kidney dialysis if the person is not eligible under the kidney dialysis service provided by the Ministry of Health

Gluten Free Diet A $40 diet allowance can be provided for each calendar month for which a person requires a gluten-free diet

Dysphagia $40 for each calendar month for a person who has dysphagia People who have dysphagia are also eligible to receive an additional $3000 towards the purchase of a blender

Cystic Fibrosis $50 for each calendar month for a person who has cystic fibrosis Schedule C S6 (for all of the above supplements)

16

High Protein Diet Supplement The Ministry can provide an additional $4000 if a person has any of the following conditions

cancer that requires nutritional support during - radiation therapy - chemotherapy - surgical therapy - or ongoing medical treatment

chronic inflammatory bowel disease

Crohnrsquos disease

ulcerative colitis

HIV positive diagnosis

AIDS

chronic bacterial infection

tuberculosis

hyperthyroidism

osteoporosis

hepatitis B

hepatitis C People requiring a high protein diet or dysphagia diet are also eligible to receive an additional $3000 towards the purchase of a blender More information on diet supplements can be found in Schedule C Section 6 PWD Regs Schedule C Section 6 (2) Of Note About Diet Allowances A person having two or more separate conditions for which a diet supplement can be provided only the higher diet allowance amount will be paid In order to obtain a diet supplement the physician must confirm the condition type of diet required (as specified in the list) and prescribes the allowance for up to 12 months This can be done by letter or written out on a prescription pad From time to time the Ministry has had a specific form to request a diet supplement so check with a Ministry worker to confirm how a diet supplement is currently being obtained Monthly Nutritional Supplement An additional supplement is available only to those with PWD status where it is confirmed by a physician that the person has a severe medical condition which has a directly result in a chronic progressive deterioration of health or wasting and that the supplements requested (nutritional supplementation vitamins and minerals) will prevent an imminent danger to life PWD Regs S67 Schedule C Section7 This supplement can provide an additional $16500 for nutritional supplementation when there is a confirmed need for additional caloric supplementation and two of the following symptoms malnutrition underweight status significant weight loss significant muscle mass loss significant neurological degeneration significant deterioration of a vital organ or moderate to severe immune suppression It can also provide an additional $4000 for vitamins and minerals Section 67 Section 7 of Schedule C PWD Regs

Short-term Nutritional Supplement The Ministry can also supply nutritional supplementation such as Ensure or Boost for up to 3 months when a physician verifies an acute short-term need for additional caloric supplementation in addition to regular dietary intake It also must be verified by the doctor that the nutritional supplementation is to prevent critical weight loss while recovering from surgery severe injury serious disease or the side effects of a treatment PWD Reg S67 (3) Natal Supplement Once you inform the Ministry with physician confirmation of a pregnancy a $4500 natal allowance is then provided by the Ministry each month and continues until the child is 7 months of age PWD Reg

S6 Schedule C Section 8 Formula for Infants If there is a medical reason that an infant is unable to nurse (ie mother has infectious disease infant unable to feed due to cleft pallet) the Ministry may provide for infant formula Speak to a worker if you need access to this supplement PWD Reg S67 (1) Schedule A S4 (6)

17

Enhanced Medical Supplements The Ministry is able to provide specific items and services for people with PWD status set out in Schedule C They include Dental Coverage for PWD People with PWD status are eligible for up to $100000 of dental coverage every two years Not all procedures are covered and the individual must cover any additional cost not covered PWD Reg S63 (1) Schedule C Section 4

This may include crown or bridge work It is beneficial to ask your dentist for a quote prior to having any service or treatment done so you know how much your cost will be Additional information on allowable fees and services can be obtained from your local Ministry office

Dentures Dentures can be provided for those with PWD provided they have never had dentures previously or have had their previous dentures for at least 5 years The amount for dentures is $100000 every two years PWD Reg Schedule C S4 (2)

Medical Equipment The Ministry is able to provide people with walkers canes and crutches if their doctor has prescribed the item an occupational or physical therapist has done an assessment and confirmed the need for the item the Ministry has pre-approved the item the item requested is the least expensive and there are no resources to meet the need for the item For wheel chairs or scooters it must be confirmed that the device will be required for the next 5 years There is also a maximum amount that can be issued for scooters which is $350000 PWD Reg Schedule C Section 33 amp 34

Also available Bariatric scooters up to a cost limit of $4500 when you weigh more than a conventional scooter can hold AND if the scooter is medically essential for you to achieve or maintain basic mobility (five-year replacement) PWD Reg Schedule C S34 (31) Non-conventional glucose meters if medically essential to test your blood glucose levels (five-year replacement) mdash for example a talking glucose meter for those with a visual impairment Orthotics and Bracing Custom made orthotics footwear are now covered up to a maximum of $165000 for PWD recipients In addition custom-made inserts are covered up to a maximum of $45000 PWD Reg Schedule C Section 310 Other bracing devices may be supplied if the item requested will prevent surgery be used for post-surgical care assist in physical healing from surgery injury or disease or to improve physical functioning that has been impaired by a neuro-musculo-skeletal condition The Ministry must also pre-approve the requested items and be satisfied there are no other resources to meet the need Other specific conditions can be found in Schedule C Section 310 (3) of the Employment and Assistance for Persons with Disabilities RegulationhttpwwwhsdgovbccaPUBLICATVOL1Part33-3htmc Devices may include

Foot abduction orthoses (no waiting period for replacement)

Inhaler accessory devices (ldquospacersrdquo or valved holding chambers

Hearing Aids A PWD recipient can be provided for hearing aids if prescribed by an audiologist The audiologist must have performed an assessment that confirms the need for the hearing aid The person also must have the pre-authorization from the Ministry and prove no resources available to obtain the required item PWD Reg Schedule C S311

18

Positioning and Breathing Devices Positioning devices such as beds and breathing device can be obtained if specific requirements are met These devices also may have cost restrictions Both positioning and breathing devices require pre-authorization through the Ministry and that there are no other available resources for the requested item For details see Section 3 of Schedule C of the PWD Regulations on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

Devices may include

Apnea monitors if medically essential to monitor your breathing (five-year replacement)

Floor-to-ceiling pole (second pole allowed if necessary) if medically essential to facilitate transfers (five-year replacement)

Nebulizers if necessary to avoid an imminent and substantial danger to your health (five-year replacement period and one-year period for accessories and supplies) Positioning items on a bed if medically essential to achieve or maintain your positioning mdash for example Symmetrikit Sidelyers and bed wedges

Positioning chairs and standing frames if medically essential to achieve or maintain your positioning (five-year replacement) Transfer aids if medically essential to facilitate transfers mdash for example belts boards and slider sheets (five-year replacement)

Toe orthoses if medically essential to achieve or maintain basic functionality (one-year replacement)

Tracheostomy humidifier if medically essential to moisturize air in order to allow you to breathe (five-year replacement)

Tracheostomy supplies if necessary to avoid an imminent and substantial danger to your health (two-year supply policy) Underliners for orthoses if medically essential for you to use an orthosis mdash for example sleeves and specialized socks for braces

Ventilator supplies if there is an imminent and substantial danger to your health (for up to 2 years) mdash for example the Ministry may provide you with sterilization items and distilled water to run your ventilator

Disposable Medical or Reusable Supplies There are restrictions on disposable or reusable medical supplies The items must be prescribed by a medical practitioner used in a medical procedure or treatment are necessary to avoid an imminent and substantial danger to health and there are no resources available to the family unit to cover the cost of the supplies For more information on this benefit see Schedule C Section 2(1)(a) of the PWD Regulations

Chiropractic Physiotherapy Massage Therapy and Podiatrist Services An additional 12 visits may be authorized by the Ministry if there is a medically confirmed acute need for the treatments and there are no resources to meet the need No more than 12 visits are available for these services combined ndash not an additional 12 for each service See Schedule C Section 2(1) (c) of the PWD Regulations

Medical Transportation The Ministry can provide for additional funding for the transportation to go to a doctor specialist or hospital for treatments or testing if it is not just for regular visits This is an available benefit under Schedule C 2(1)(f) The legislation can be found on-line at httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

The Ministry provides the bus pass program for people with PWD status for regular transportation needs

19

Other Disability Services amp Benefits Canada Pension Plan Disability Benefits Canada Pension Plan Disability [CPPD] provides financial assistance to CPP contributors who are unable to work because of a disability To apply you must be under age 65 meet the definition of having condition that is severe and prolonged worked and contributed for a specific amount time and have made sufficient contributions to qualify CPPD can be complicated If you would like more information on this topic you can pick up Newton Resource Centrersquos ldquoStep by Step Advocacyrdquo manual or go on-line to Service Canadarsquos website at httpwwwservicecanadagccaengsccppdisabilitydisabilitypensionshtml If you have been denied benefits the appeal process can be quite length (years) However in most cases we can help You can contact our Mental Health Consumer Advocacy Program for more information at (604) 596-1880

Tax Credits and Savings Benefits Registered Disability Savings Plan [RDSP] The federal government has introduced a new Registered Saving Disability Plan for people with disabilities that allow a person to save up to $20000000 in a registered savings account The contributions are not tax deductible and can be made up until the end of the year the beneficiary turns 59 You can have anyone contribute to the RDSP as long as you give written authorization You must also be eligible for the Disability Tax Credit Earnings accumulate tax-free until you take money out of your RDSP Contributions that are withdrawn are not to be included as income for the beneficiary when paid out of a RDSP However the Canada disability savings grant (CDSG) Canada disability savings bond (CDSB) and investment income earned in the plan will be included in the beneficiaryrsquos income for tax purposes when paid out of the RDSP (See next page for more information on these benefits) Be aware you must keep your contributions in the RDSP for 10 years if you have received a grant or bond through the two programs outlined below If you take money out of the Registered Disability Savings Plan early you will have to pay back all the money you received through the grant and bond Canada Disability Savings Grant [CDSG] Through CDSG the Government deposits money into your

RDSP to help you save The Government provides matching grants of up to 300 depending on the

amount contributed and the annual income of the family with the Registered Disability Savings Plan The

maximum grant amount is $3500 each year with a limit of $70000 over your lifetime

Canada Disability Savings Bond In qualifying you could receive up to $1000 a year from the

Government with a limit of $20000 over your lifetime Contributions do not need to be made to the RDSP

in order to receive the bond

Note The income thresholds of $75769 for the Disability Savings Grant and $21287 and $37885 for the

Disability Savings Bond respectively are indexed and will change over time Please visit wwwrdspcom

for updated information

Disability Tax Credit [DTC] This is a credit through income tax reduces the

amount of tax that a person with a disability has to pay The benefits includes a

yearly tax credit on your tax return (current and future years) additional credits for

you or a family member (ie the Caregiver credit) and possibly a retroactive claim

for every year your condition existed (for up to 10 years) This could result in lump

sum refund

20

Eligibility for Disability Tax Credit To get the Disability Tax Credit you must have a physical or mental

condition which affects one or more of your basic activities of daily living The condition must have lasted

or is expected to last for at least one year (continuously) There is no age restriction for the applicant for

DTC You will need to have your doctor (or optometrist audiologist occupational therapist psychologist

or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and

return it to the Canada Revenue Agency You can find the form at httpwwwcra-arcgcca

Other Benefits to Access with Disability Tax Credit Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including

Medical Expenses (including Attendant Care)

Caregiver Amount Credit

Child Disability Benefit (CDB)

Infirm Dependent

Child Care Expenses (Disability Supplement)

Disability Supports Deductions

Working Income Tax Benefit (WITB) (Disability Supplement)

Child Fitness Tax Credit (Disability Supplement)

Home Buyers Tax Credit

Find out more about allowable medical expenses deductions and tax credits and how you can use them if you support people with disabilities Canada Revenue Agency general enquiries 1 (800) 959-8281 TTY 1 (800) 665-0354

Child Disability Benefit If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit the child may be eligible for the Child Disability Benefit The CBD amount is calculated according to base income which is determined by the number of children for whom the CCTB is received Contact CRA at 1(800) 387-1193 for more information The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Childrens Special Allowances payments To apply families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child The DTC application can be found on-line at httpwwwcra-arcgcca or picked up at your local Canada Revenue Agency The Child Tax Benefit application found on-line at httpwwwservicecanadagcca or picked up at your local Service Canada Office

Sales Tax Exemptions Many goods and services used by people with disabilities are exempt from the goods and services taxharmonized sales taxes (GSTHST) For instance devices and supplies including

wheelchairs walkers hearing aids patient lifters as well as health and personal care services

Some programs are also tax exempt like Meals on Wheels recreational programs and camps For a complete list call GSTHST Information 1(800) 959-5525 by TTY 1 (800) 665-0354

Other Transportation Benefits handyDart handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices This service will pick up at the personrsquos home and drop the individual at his or her destination Eligibility You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance Pets are only allowed if they are a service animal

Size of Mobility Devices handyDART lifts are able to accommodate mobility devices that fit within the following measurements Width 94 cm (37 in) Length 122 cm (48 in) Weight on the lift 364kg (800 lbs) when the device is occupied and includes the handyDART driver

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 2: “Persons With Disabilities” Quick Reference Guide:

2

Disclaimer

This booklet was produced by Newton Resource Centre

It is intended as a general guide only

It is not intended to give you legal advice Newton Resource Centre has done its best to ensure accuracy

of the information contained herein however the agency is not responsible or liable for any errors or omissions

As each individualrsquos case is different

anyone using this guide should also check the original cited source the applicable legislation and policy

You may also want to consult an advocate or lawyer particularly in relation to

time sensitive requirements and appeals

This reference guide is current as of April 2013

Copyright This booklet may not be reproduced commercially

but copying for other purposes with credit is encouraged Feel free to photocopy pages for anyone who needs the information

Funded by The Province of British Columbia

Fraser Health Authority

For additional copies or information you may contact

NEWTON RESOURCE CENTRE 102 - 13771 72a Avenue

Surrey BC V3W 2P2 Phone (604) 596-2311 Fax (604) 596-2319

3

Table of Contents

Introductionhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 4 About Ushelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 4 Basic Information on ldquoPersons with Disabilitiesrdquohelliphelliphellip 5 About the Moneyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 7

Income and Assetshelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 8

Discretionary and Non-discretionary Trustshelliphelliphelliphellip 11

Support and Shelter Informationhelliphelliphelliphelliphelliphelliphelliphellip 13 Other Benefits Through the PWD Programhelliphelliphelliphelliphelliphelliphellip 14

Supplements amp Transportation Benefitshelliphelliphelliphelliphellip 14

Employment and PWDhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 19 Medical Coverage helliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 20

Basic Medicalhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 20

Diet amp Nutritional Supplementshelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 23

Enhanced Medicalhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 2 Other Disability Services and Benefitshelliphelliphelliphelliphelliphelliphelliphelliphellip 29

CPPDhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 29

Tax Credits amp Saving Benefitshelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 29

Other Transportation Benefitshelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 32

Leisure Benefitshelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 38

Housing Related Benefits amp Serviceshelliphelliphelliphelliphelliphelliphellip 40

Mental Health Serviceshelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 42 Indexhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 44

4

Introduction When individuals are first approved for ldquoPersons with Disabilitiesrdquo status [PWD] they often ask how the program works and what benefits they may be entitled to This Quick Reference Guide outlines basic information about the PWD program related benefits and how to access the benefits It also includes references for other disability related programs and benefits offered federally provincially and municipally When possible we have also included where you may seek out additional information on the programs and benefits We have cited applicable legislation and internet sites to assist you in accessing these benefits

About Us Our advocacy programming has provided support information and services to the people of our community for over 20 years and has provided specific services for mental health consumers for over ten years Through the Mental Health Consumer Advocacy Program we provide basic information support referral professional consultation and direct advocacy services on Income Assistance Residential Tenancy and Canada Pension Plan Disability benefits If you have had your income assistance benefits denied reduced or discontinued denied Canada Pension Plan Disability benefits or if you are dealing with a tenancy issue please be aware that in most cases there is a time limit to challenge the decision or eviction For instance if you have been denied an income assistance benefit there is a 20 business-day time limit to appeal We may be able to help you through the appeal process and encourage you to call us for assistance as soon as possible Newton Resource Centre also provides other programs and services including

Sources Employment Services Homelessness Prevention Program Disability Support Advocacy Program Poverty Law Program with Services in Punjabi Free Income Tax Services Pro Bono Legal Services Surrey Rent Bank

For more information on these programs call (604) 596-2311

Basic Information on Disability Benefits Who delivers the program The Persons With Disability [PWD] program is a provincial government program The Ministry responsible for delivering the program is the Ministry of Social Development [MSD or ldquothe Ministryrdquo] The Persons with Disabilities [PWD] benefits program is a component of the income assistance program While all the benefits that are available through the regular income assistance program are available to those with PWD status there are additional specific benefits available specifically for people that are eligible for PWD Can I get Persons with Disabilities benefits Persons with Disabilities (PWD) benefits are for people who live in BC and are 18 years old or older You can apply for PWD benefits six months before you turn 18 This will give the Ministry time to process your application so you can start getting benefits when you turn 18 In order to obtain these benefits you will have to show that

a doctor says your disability is severe and expected to last for at least two years AND

a ldquoprescribed professionalrdquo (such as a doctor psychologist physical or occupational therapist social worker nurse nurse practitioner or chiropractor) says your disability will prevent you from completing your ldquodaily living tasksrdquo on your own

5

You will also have to show that because of your disability you need

help from an assistive device (such as a wheelchair including such things as cane walker breathing or positioning devices etc)

significant help from another person OR

help from an assistance animal (such as a guide dog) TIP When you apply for PWD status it is important to show the Ministry that you need help to do daily living tasks ndash such as preparing your own meals shopping keeping your house reasonably clean or managing your money or medication ndash even if you are not getting that help now It can be hard to go into detail about how serious your disability is but try to describe your situation as completely and with as much detail as possible When PWD Eligibility Starts The Ministry will notify you by letter when you are approved for PWD That letter will have a date at the top which is the date of approval However eligibility for PWD commences the month after the month of approval For example If the date on the letter is August 25 this is the date you were approved but eligibility wouldnrsquot start until September 1

st This happens

occasionally when approval for PWD benefits is late in the month This is because the income assistance benefits cheque for the next month may have already been issued by the Ministry at your old rate This means you should be eligible for an adjustment cheque that raises you to the proper PWD rate If this seems to be the case for you contact the Ministry and ask for the appropriate adjustment Also note if your approval happens late in the months the Ministry may have already issued benefits for the next month at your old rate Should this happen contact the Ministry for an ldquoadjustment chequerdquo This is where they will issue a ldquotop uprdquo cheque for the portion you didnrsquot receive

How Long the Designation Lasts Once approved the PWD status is designated for 5 years At the end of this time period the Ministry may continue the status by doing an internal review you may be asked for an update of your medical status or the Ministry may ask you to reapply and do the whole application process again

No Wrong Door When you are on income assistance you are assigned to a specific office based on your postal code However the Ministry asserts they have a ldquono wrong doorrdquo policy This means if you need to access services or drop off information to the Ministry you can go to any income assistance office Be aware however that if the Ministry is requires you to come into the office for an annual financial review or meeting you will be required to go to your specific

office No Assigned Worker The Ministry has moved to a call centre model which means whenever you call the Ministry now your call goes into the central centre and not to your specific office Moreover the ministry does not provide a Ministry worker rather provides services on a first come - first available worker system

The Ministry maintains however that if this is particularly problematic for you due to mental health issues or other reasons you can request to have a ldquospecificrdquo worker but warns this could cause an interruption of services if that particular worker is unavailable Only In British Columbia Unlike Canada Pension Plan [CPP] and Canada Pension Plan Disability benefits [CPPD] that can be issued anywhere you live in Canada Persons with Disabilities [PWD] status and benefits are not transportable to another province or territory in Canada It is a program delivered through the British Columbian government If you move outside of BC to another province or territory you will have to apply for the income assistance disability program offered there and prove that you meet that programrsquos definition of disability

6

Out of Province for More than 30-days Your PWD benefits will not continue if you are outside of the province for more than 30-days Benefits can be reinstated upon return by going through the application process again and if it is within the 5-year eligibility time for PWD you will again have the PWD status

Under special circumstances you may be authorized by the Ministry to be out of the province for more than 30-days but only if it is in relation to a specific medical treatment not available in British Columbia and these special treatments or surgeries must have pre-approval by the health authority

Reporting and Record Keeping The Ministry requires you to report any change of circumstance and report any money you receive We suggest you take things a step further Get a notebook (or file folder) and divide the pages into months Whenever you speak to an income assistance worker attend a meeting with the Ministry of Social Development or supply any documentation record it in your notebook Whenever you supply information to the Ministry ndash get a photocopy date-stamped and secure it in the notebook at the appropriate month This ensures that you can prove to the Ministry that you submitted all required information now or in the future

About the Money Means Tested Now that you have been approved for disability status be reminded that it is not a ldquopensionrdquo It is still ldquomeansrdquo tested In plain language that means you still need to show Income Assistance that you do not have the ldquomeansrdquo to cover your basic necessities

Income amp Assets Earned and Unearned Income The Ministry classifies all income a person receives while on income assistance as either ldquoearnedrdquo or ldquounearnedrdquo income ldquoEarnedrdquo Income Money you receive from working an income tax refund and income from the rental of rooms in your residence are classified as ldquoearned incomerdquo and with PWD status there is also an ldquoexemptionrdquo to earned income as defined below

Earnings Exemption on Employment Income The ldquoPerson with Disabilitiesrdquo program recognizes people with disabilities may have some capacity to work You must be on PWD for the previous month an initial qualifying period then individuals with PWD status are allowed to earn up to $80000 per month before their assistance will be affected and $100000 if there is a spouse or dependent

Couples both with PWD status are eligible for a total of $160000 earnings exemption which can be earned by one member of the family alone or split between the two If a PWD recipient earns more than the exemption amount of $80000 the remaining amount of earned money will be deducted dollar for dollar off the personrsquos income assistance cheque Remember earned income is declared on the income assistance reporting stub and should be submitted by the 5

th day of the following month Any amount over your allowable amount will be deducted off of the

following monthrsquos cheque from income assistance So be prepared to save your earned income at least one month if not two to cover your expenses for the following month when you will receive that smaller income assistance cheque For Example if you earn $110000 in January you would declare it on the stub you submit by February 5

th the first $80000 would be exempt the remaining $30000 would be

deducted from your income assistance benefit for March which is issued at the end of February Income In-excess If a personrsquos earned income exceeds their income assistance amount the person will not be eligible for financial benefits It is called ldquoincome in-excessrdquo If a person remains ldquoincome in-excessrdquo for more than two months and the Ministry has not issued a cheque for two months the personrsquos file will close However the person will still be eligible for medical benefits as long as the person is eligible for Premium Assistance

7

Medical Services Only Due to Income In-Excess It is important to note that if the person becomes ineligible as a result of employment income over the income assistance rate the personrsquos file will turn into a ldquomedical services only filerdquo [MSO file] as long as the person is eligible for Premium Assistance This means the person will still have basic medical benefits including being able to see a doctor prescription coverage and access to extended medical benefits such as dental and mobility devices Also of importance is if the person becomes ill or their disability again impairs them to such a degree that he or she is unable to continue to work the person can return to income assistance After going through the financial application process again the PWD status will be put back into place without having to apply for the disability program again as long as the person is still within the 5-year PWD designation period ldquoUnearnedrdquo Income All other income except what is classified as ldquoearnedrdquo income is classified as ldquounearnedrdquo income This includes money annuities stocks bonds shares and interest bearing accounts or properties pensions from the federal government war disability pensions military pensions and war veteranrsquos allowances employment insurance insurance benefits except insurance paid as compensation for a destroyed asset private disability insurance ICBC settlements winnings from games of chance GST Child Tax Credit BC Family Bonus to name a few (See next section on exempt income) PWD Regs part 1 ndash Interpretation Also see schedule B Net Income Calculations 1a

To see a complete list of unearned income go to the BC Employment and Assistance Persons with Disabilities legislation on-line to httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm1

Exempt Income Some types of income are always exempt such as GST and Child Tax Credit Family Bonus is exempt however if the Ministry advanced you family bonus through your income assistance cheque that amount will be returned directly to the Ministry from your first Government of Canada cheque This includes child tax credit national family bonus and BC family bonuses Applying for Income from Another Source The Ministry requires all individuals on income assistance to apply or pursue any income from any other source for which they may be eligible For instance once a person is approved for PWD the Ministry will require the person to apply for Canada Pension Plan Disability [CPPD] benefits If the person refuses to apply the Ministry can deny PWD benefits for ldquofailure to pursue other incomerdquo This discontinuance of assistance would continue until the person pursues the income by applying Receiving Other Money If you do become eligible for income from another source such as CPPD benefits private disability benefits or WCB the money will be deducted from your income assistance This is because it is classed as ldquounearnedrdquo income (unless there is a specific exemption for that source of money) One-Time Payment and Awards One time awards that are not specifically defined by the Ministry (in Section 7 of Schedule B) are considered exempt up to the Families Asset level (see pg 11) for asset levels) Ongoing monthly financial awards are considered unearned income Examples of these types of payments would include eviction compensation ndash criminal injury or insurance settlement (except replacement of an asset ndash see below) ICBC ndash Replacement of Vehicle - When ICBC pays an individual out for replacing a vehicle this money is exempt for the purpose to replace the vehicle Income Becomes Assets In the first month when you receive the money it is considered ldquoincomerdquo If the amount you have received is over your income assistance rate you will not receive a cheque the following month However money remaining after the change of the calendar month is considered your ldquoassetrdquo If the amount you receive is over your asset level amount (see additional information about asset levels below) the Ministry will expect the money to last $200000 per 30 days

8

It is also important to know that you may be able to set up a trust fund (to be explained later) to preserve the money which can be used for disability related costs promotion of independence later on Assets Assets are defined as (a) equity in any real or personal property that can be converted to cash (b) a beneficial interest in real or personal property held in trust or (c) cash assets

Asset Limits and Exempt Assets People on income assistance are allowed to have money and property however the Ministry sets limits and conditions on assets For instance a single person with PWD status is allowed to have $500000 in cash or financial products that can be converted to cash and can own a home of any value as long as the person lives in the home That is because it is then considered an ldquoexemptrdquo asset Other exempt assets include personal possessions and necessary household items business tools and a personrsquos primary vehicle Of special note people with PWD status have no limit on the value of the vehicle they can own unlike people with regular income assistance where there is a limit on the equitable value of the vehicle of $1000000 (For complete exempt asset list see PWD Section 10 on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm10)

Limits on Assets and Earnings Exemption

Dependants include spouse or spouse and children or single parent with children

Discretionary and Non-Discretionary Trusts Trusts A trust is a way for a person with PWD status to have money over and above the asset limit that can be used on disability related costs over the course of a personrsquos lifetime There are specific requirements for a trust to be recognized by the Ministry and further there are limitations on the use of the money briefly outlined below A trust is a legal agreement drawn up by a lawyer that allows a beneficiary to have money or other assets ldquoin trustrdquo and a trustee who manages the assets on behalf of the beneficiary At trust can also be set up set up for someone through a will but is not implemented until the will comes into effect There are two types of trusts Discretionary Trust With a discretionary trust the person with PWD status is the beneficiary and that personrsquos trustee makes the decisions on how the money is used There is no limit on the amount of money that can be held in this type of trust Non-discretionary Trust While with a non-discretionary the beneficiary (person with PWD status) will have some decision making ability on the use of the money With this type of trust there is a life-time

maximum capital amount of $20000000 that can be put into the trust The money held in either type of trusts can only be used in used in certain ways for it to be ldquoexemptrdquo when coming out of the trust If used outside of these conditions it will be considered ldquoincomerdquo by the Ministry Specifically there are no limits on spending out of the trust on expenses connected to renovations related to

disability or repairs to a home caregiver service education and training and medical devices or aids

PWD Status 1 person Family 1 and

Dependents

Family Both Adults

have PWD Status

Asset Limit $500000 $1000000 $1000000

Earnings Exemption $80000 $80000 $160000

Discretionary Trust Limit

No Limit No Limit No Limit

Non-Discretionary Trust

$200000 Limit $200000 Limit $200000 Limit

9

T0here is another category under the use of trust fund money where a total maximum amount $800000 can be drawn out of the trust fund over the year that will promote the person with disabilities to live more independently When using money from the trust for this purpose be sure to keep good records and all of your receipts as the Ministry does a review of the use of the trust dollars yearly If you go over the annual limit the amount over the $800000 will be considered ldquoincomerdquo and will mean you received too much on your income assistance cheque resulting in an ldquooverpaymentrdquo by the Ministry Understanding trusts and how they work can be complicated but there are lots of resources available including

Newton Resource Centrersquos ldquoDisability Benefits and Trustsrdquo that can be picked up at our office

BC Coalition of Person with Disabilities Fact Sheet on ldquoTrustsrdquo which can be found on-line at

httpwwwbccpdbcca

PLANrsquos ldquoIn Trustrdquo booklet that can be found on-line at httpwwwplancasectionsprovincialhtml The Ministry of Social Development also has a booklet called ldquoDisability Assistance and Trustsrdquo that can also be found on-

line at httpwwweiagovbccapublicatpdfDisabilitiesTrustspdf

Support amp Shelter The Ministry issues financial benefits in two portions The first portion is support portion Once approved for PWD status there will be an increase to the support portion of the income assistance cheque For instance a single person will see his or her support amount increase from $23500 to $53142 This is the amount issued for the necessities of basic living including food clothing transportation and extras (Also see bus pass medical transportation handyDart and other transportation options) Schedule A of the PWD Regs

The second part of the income assistance cheque is the shelter portion which covers rent or mortgage related costs including required insurance utilities and land-line phone There is no change to the shelter amount based on the new PWD status

PWD Support and Shelter Rates

Be aware that the shelter amount is based on the actual shelter costs incurred by the person each month For instance a single person is eligible for $37500 each month but if the person lives in low-income housing and only has shelter expenses of $28500 each month the Ministry will only issue $28500 - the actual cost for the personrsquos shelter

Classification PWD Shelter Support Total

Single Person 375 53142 90642

Couple One with PWD 570 70056 127056

Couple One with PWD with One Child

(Shelter amount increases with of children)

660 Shelter amount increases with of

children

79456 145456

Couple Both with PWD 570 94906 151906

Couple Both with PWD with One Child

(Shelter amount increases with of children)

660 Shelter amount increases with of

children

104306 170306 Depends on $

for shelter

Single parent with 1 child (Shelter amount increases with

of children)

570 Shelter amount increases with of

children

67208 124208 Depends on $

for shelter

Shelter Rates for PWD

when there are associated shelter costs

Single $375 2 Member Family $570 3 Member Family $660 4 Member Family $700 5 Member Family $750 6 Member Family $820

10

Pre-Natal Shelter Allowance The Ministry can also issue to a sole recipient with PWD status an additional $19500 per month upon confirmation of pregnancy to secure adequate housing and this amount will continue for the duration of the pregnancy PWD Reg S431 Schedule A 54 (6)

An individual must meet the following requirements to be eligible

be applying for or receiving income assistance PPMB or PWD benefits

have written confirmation from a doctor nurse practitioner or registered midwife that you are pregnant

be single and have no dependants (meaning no other children who live with you half the time or more) AND

prove in writing that you have shelter costs above $375 (the current shelter rate for a single person) either where you live now or where you plan to move httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 90 Section 4 (6) of Schedule A PWD Regs

Other Benefits Available Through the PWD Program There are other important benefits available to people with disability status They are outlined briefly to ensure people with PWD know they can access these additional benefits

Supplements Crisis Supplement The Ministry can issue a crisis supplement to a PWD recipient if the Ministry is satisfied that there is an unexpected expense or an item unexpectedly needed and that without the item may result in a danger to the physical health of any person in the family unit or that may result in the removal of a child and there is no available resource to meet the need They can issue the following amounts related to specific need Food ndash The Ministry may only issue up to a maximum of $2000 per the number of people in the family unit per month For example

1 person up to $2000 maximum in a calendar month 3 people in the family unit up to $6000 maximum in a month

Shelter - The Ministry can only issue a crisis supplement for shelter up to the maximum amount of the regular shelter entitlement For instance a 2 person family unit has a maximum shelter entitlement of $57000 the Ministry may only issue under a crisis supplement for shelter a maximum of $57000 even if their actual rent is $60000 To verify the situation is a crisis the person would be required to produce an eviction notice before the Ministry would consider it a crisis This means the Ministry will not consider it a crisis if a person already realizes they will not be able to pay their rent by the end of the month The person must have an actual eviction notice before itrsquos considered a ldquocrisisrdquo by the Ministry

If the crisis supplement were insufficient to resolve the crisis the person would have to show the Ministry how he or she could come up with the remainder of the money to resolve the outstanding amount owing before the crisis supplement would be issued For example the eviction notice cites the amount owing as $60000 the individual would have to show how they would come up with the additional $3000 before the Ministry would issue the crisis supplement PWD Reg S57

11

Crisis Supplement for Clothing ndash The Ministry has the legislative authority to issue a crisis supplement for clothing up to a maximum of $10000 per person and up to a maximum of $40000 annually regardless of the number of persons in a family past 4 people For example a family unit of 5 people loses all of their clothing in a fire in August the maximum amount the Ministry can issue is $40000 for a family of (5) The Ministry would not be able to issue another clothing crisis supplement until next September The requirements for being eligible are the same as all requests for a crisis supplement an unexpected expense or an item unexpectedly needed that without it would result in a danger to the physical health or ldquorisk of child apprehensionrdquo

Maximum Amount on Crisis Supplements - The Ministry has a maximum on the total dollar amount of crisis supplement a person can receive in a year That amount is twice a personrsquos regular entitlement For instance if a single personrsquos regular entitlement is $906 the maximum amount of crisis supplement that can be issued cannot exceed $181200

What a Crisis Supplement Cannot Cover - Crisis supplements cannot be provided for items covered in Schedule C ndash Health Benefits httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm57

Ministryrsquos Discretion - Crisis supplements are by Ministry discretion and the maximum amount may not be given For example a worker may only issue a $1000 crisis supplement for food when he or she could issue up to $2000 for the month Other Notables ndash A crisis supplement can only be provided for the month in which the supplement is requested Meaning they cannot be used to pay for something obtained last month or to reimburse for something a person has already purchased A person may appeal the denial of a crisis supplement but you cannot appeal for more than the maximum amounts previously outlined

Security Deposits The Ministry can issue a security deposit to help secure a residence Security deposits cannot be given out after a person has moved into the residence To be eligible an ldquointent to rentrdquo form must be completed by the landlord and submitted to the Ministry in order to for a security deposit to be issued There is a maximum of 2 security deposits that the Ministry can issue A third security deposit may be issued by special authority if a person is fleeing an abusive relationship rented residential accommodations are being sold or demolished and notice to vacate has been given been condemned or family unit is homeless or at risk of being homeless PWD Reg S56

Repayment of Security Deposits - The month after receiving a security deposit $2000 will be deducted from a personrsquos cheque This will continue until the amount of the security deposit is paid off If a second deposit is issued the Ministry may start to take a greater amount with the consent of a recipient even if you already have more than $20 per month deducted to repay the Ministry for other things (such as repayable hardship assistance) If you cannot afford to pay back more than $20 per month explain this to the Ministry They should wait to deduct the other money that you owe until your security deposit is repaid PWD S56 (3)

httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 91

Moving Supplement The Ministry may provide a moving supplement if the person is moving to substantially less rent (approximately $10000 less than current shelter amount) They will also assist if an individualrsquos place has been sold is being demolished or is condemned and notice to vacate has been given or if a person is facing an imminent threat to the physical safety of anyone in the family unit An Individual is only eligible for this supplement if no other financial resources to cover the costs and receives Ministerrsquos approval before incurring costs and least expensive appropriate mode of moving or transportation PWD Reg S55

The Ministry may also assist a person to move anywhere in Canada if a person has confirmed employment or to another province if the move will improve a personrsquos living circumstance Unfortunately the Ministry does not usually issue assistance with moving possessions beyond carry on items unless the items are necessary in relation to a personrsquos disability (ie motorized mobility device) httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm55

12

Christmas Supplement On the cheque for the month of December people on income assistance including those with PWD status will receive an additional amount The amounts are for singles $3500 couples $7000 and an additional $1000 per child httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm44 PWD Reg S44(1)

Co-op Supplement The Ministry can assist with the purchase of 50 of the amount maximum up to $85000 Individual must sign a promise to repay form PWD Reg S43

Camp Fees The Ministry may issue fees for a child to go to a recognized camp Information must be provided to the Ministry worker Guide Dog Allowance The Ministry can issue an addition $9500 per month for the care of a guide dog PWD Reg S60 Burial The Ministry has the ability to provide for the necessary costs of the transportation and the burial or cremation of a deceased personrsquos body if the deceased personrsquos family or estate has no resources available to meet those costs

Transportation with PWD Status Bus Pass Supplement One of the greatest benefits of PWD is eligibility for the Bus Pass Program For $4500 per year (your cost) you can receive an annual bus pass To apply please call toll free 1-866-866-0800 A recording will tell you that you have reached the Ministry of Social Development Press 4 when the recording picks up and then press 3 for the Buss Pass Program Additional contact information to access the Bus Pass program is as follows TTY (for hearing and speech-impaired) 1-800-855-0511

E-mail HSDBUSPAgovbcca

Fax 1 (250) 414-4888

Mail Ministry of Social Development BC Bus Pass Program PO Box 9985 StnProvGovt Victoria BC V8W 9R6 Also eligible for the $4500 annual bus pass are individuals who are more than 60 years of age on income assistance or receive federal spousersquos allowance or federal guaranteed income or is 65 and meets all the requirements of the federal guaranteed income except the 10 year residency httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm51 PWD S51

Special Transportation Subsidy [STS] This is an alternate benefit to the bus pass program It is provided to people with PWD that live in an area where the Bus Pass program is available but cannot use the bus because of their disability or because it could make their disability worse The Ministry has a specific form that must be completed by the individualrsquos doctor confirming that the person is unable to use the Bus Pass program or any other public transportation service including handyDart or Taxi Savers and that the person needs alternate transportation such as paying to get rides or to cover the expense of running their own vehicle The amount issued to the person eligible for the STS for the special transportation subsidy is approximately amount of the subsidized portion of the annual bus pass Upon approval the person will receive a lump sum amount and will be required to budget that amount over the course of the year The subsidy amount will also be prorated dependant on what month he or she applied and becomes eligible If a person currently has a bus pass and is now applying for special transportation subsidy they will have to turn in their bus pass upon approval

13

Transportation for Hearings The Ministry may assist with the costs of transportation for an individual that must attend a hearing in relation to a child protection issue or assigning maintenance rights The Ministry can also assist with child-care costs living costs and fees associated with attending the maintenance hearing PWD Reg S55

Employment amp PWD

Volunteer Supplement The Ministry has begun to phase out the community volunteer supplement program November 1 2011 the Ministry indicated that it would continue payments or allow applications to continue for anyone who

had already started getting the community volunteer supplement as of October 31 2011 OR

has been on the wait list for this supplement as of August 8 2011 and submitted an application for it between August 8 and October 31 2011

Training Initiative Supplement You may be eligible for a training supplement of $5000 per month for participating in a training program for 6 months with consideration of an additional 6 months if the Ministry is satisfied the person with disabilities would benefit from additional participation You are not eligible for this benefit if you have received the volunteer or incentive supplement (Legislation s49(1) Talk to a Ministry worker prior to starting for more information and approval httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm49 PWD Reg S49

Employment Programs Employment Program for Persons with Disabilities offers career planning skills assessment pre-employment services job training and placement provision of necessary employment supports disability management assistance follow-up workplace support and employment crisis services The program may provide transportation assistance such as bus tickets or employment supports such as work boots and may be able to access receive a work experience placement Contact your Ministry worker if you are interested in accessing these services or an employment centre in your area All employment programs are voluntary as people with PWD status have no obligations to search for employment or participate in work related programming

Confirmed Job Supplement If you require transportation clothing tools or other employment-related items to be able to start employment that will enable you and your family come off income assistance the Ministry can provide a supplement up to $100000 To be eligible for this supplement you must meet all of the following criteria

someone counted as part of your family unit gets a confirmed job that will make it possible for your family to leave income assistance hardship assistance or PWD assistance AND

the person with the job needs a specific item related to the job in order to start work AND

your family unit has no other funds available to purchase the item(s) PWD Reg S54

Talk to your Ministry worker if you wish to access this supplement as there are certain requirements that need to be met httpwwwhsdgovbccaPUBLICATVOL1Part33-3htm561 Section 56 (1)

Medical Coverage Basic Medical Coverage All income assistance recipients including people with PWD status or benefits are eligible for basic medical coverage which includes being able to see a doctor medical specials eye examinations hospital stays emergency ambulance service and prescription coverage However once you are approved for PWD you are also able to access Schedule C benefits (see page 23) Medical Benefits when Traveling MSP coverage is available through BCrsquos health care system when you are traveling In other provinces the costs are billed through their medical coverage programs and collected directly between the health care systems

14

When traveling outside of Canada you should be aware that coverage through the MSP is based upon pre-determined rates and may not cover all or any of the costs which would then be the responsibility of the person who has received the treatment Consequently it is recommended you purchase additional medical coverage when traveling outside of Canada Medical Coverage When Moving to Another Province If you should move to another province MSP coverage will continue for the balance of the month you leave and for an additional two months Of note if you move out of province prescription coverage ends the day you leave the province You should apply for medical coverage in your new province or territory immediately upon arrival Also be aware that PWD is only recognized in BC If you move to another province you will have to apply for disability under the disability program offered in that province Medical Coverage When leaving PWD for employment income and CPP Income you will continue to receive medical benefits as long as you qualify for Premium Assistance or Guaranteed Income Supplement For people under 65 must you must meet the Premium Assistance eligibility requirements For people that are over 65 you must qualify for Guaranteed Income Supplement If you cease to qualify for medical services only you are still eligible for general health supplements up to 1 year If you are leaving the PWD program for employment you will be able to receive additional medical benefits as long as you qualify for Premium Assistance The Ministry has a useful chart outlining the eligibility criteria for MSO at wwwgovbccahsd (on the left-hand navigation panel click Ministry Fact Sheets mdash Medical Services Only) Premium Assistance

Provides subsidies ranging from 20 to 100 per cent based on an individuals net income (or a couples combined net income) for the preceding tax year less deductions for age family size and disability The resulting amount is referred to as adjusted net income

The following are the rates for eligibility effective January 1 2010

Premium Assistance Subsidy Rates

Adjusted Net Income

Subsidy Level One Person

Family of Two

Family of Three or More

$0 - $22000 100 premium assistance

$000 $000 $000

$22001 - $24000 80 premium assistance

$1280 $2320 $2560

$24001 - $26000 60 premium assistance

$2560 $4640 $5120

$26001 - $28000 40 premium assistance

$3840 $6960 $7680

$28001 - $30000 20 premium assistance

$5120 $9280 $10240

Over $30000 Full Rate $6650 $12050 $13300

Premium Assistance Income Verification To verify eligibility each person who applies for premium assistance authorizes the Canada Revenue Agency to release income information to the Ministry of Health Services andor Health Insurance BC from the persons tax returns Verification takes place each year and where appropriate MSP adjusts the monthly premium of beneficiaries upward or downward based on the information received To apply see website httpwwwhealthgovbccamspinfobenpremiumhtmlmonthly

15

Prescription Coverage All people on income assistance receive prescription coverage when prescribed by a physician surgeon dentist midwife nurse practitioner optometrist or podiatrist However this does not mean all prescriptions will be covered Prescriptions that are usually covered are ldquogenericrdquo brands If you require medication that is not covered be aware that your doctor can request ldquospecial authorityrdquo for approval of certain medications For more information on ldquospecial authorityrdquo see the BC government website at httpwwwhealthgovbccapharmacaresasaindexhtml

Drugs that are not covered include Drugs included as part of a private clinical trial smoking cessation aids diet therapy drugs classified as or used for cosmetic purposes and new drugs currently under review by PharmaCare If you move from the province it is important to note that prescription coverage ends the day you leave the province Plan G Specific to people living with mental illness Plan G ensures no-charge psychiatric medication for individuals of any age that are registered with a mental health service centre who demonstrate a clinical and financial need To access this benefit contact your local mental health service centre or talk to your doctor Eye Exam A person is able to get an eye examination by an optometrist for up to $4483 or an ophthalmologist for up to 4890 You must pay any additional costs above these rates PWD S622 Schedule C S22

Glasses The Ministry provides for a pair of basic single vision or bifocal lenses and glasses every 3 years for adults with a new prescription every year for children with a new prescription or if there is a confirmed change in the refractive status of either eye Schedule C Definitions

Diet and Nutritional Supplements The available diet supports include PWD Reg S66

Diabetic Diet Supplement The Ministry pays an additional $3500 per month to an individual where the physician has confirmed the condition

Restricted Sodium An additional $1000 is provided if a physician confirms the need for reduced salt intake

Kidney Dialysis $30 for each calendar month for a person who requires kidney dialysis if the person is not eligible under the kidney dialysis service provided by the Ministry of Health

Gluten Free Diet A $40 diet allowance can be provided for each calendar month for which a person requires a gluten-free diet

Dysphagia $40 for each calendar month for a person who has dysphagia People who have dysphagia are also eligible to receive an additional $3000 towards the purchase of a blender

Cystic Fibrosis $50 for each calendar month for a person who has cystic fibrosis Schedule C S6 (for all of the above supplements)

16

High Protein Diet Supplement The Ministry can provide an additional $4000 if a person has any of the following conditions

cancer that requires nutritional support during - radiation therapy - chemotherapy - surgical therapy - or ongoing medical treatment

chronic inflammatory bowel disease

Crohnrsquos disease

ulcerative colitis

HIV positive diagnosis

AIDS

chronic bacterial infection

tuberculosis

hyperthyroidism

osteoporosis

hepatitis B

hepatitis C People requiring a high protein diet or dysphagia diet are also eligible to receive an additional $3000 towards the purchase of a blender More information on diet supplements can be found in Schedule C Section 6 PWD Regs Schedule C Section 6 (2) Of Note About Diet Allowances A person having two or more separate conditions for which a diet supplement can be provided only the higher diet allowance amount will be paid In order to obtain a diet supplement the physician must confirm the condition type of diet required (as specified in the list) and prescribes the allowance for up to 12 months This can be done by letter or written out on a prescription pad From time to time the Ministry has had a specific form to request a diet supplement so check with a Ministry worker to confirm how a diet supplement is currently being obtained Monthly Nutritional Supplement An additional supplement is available only to those with PWD status where it is confirmed by a physician that the person has a severe medical condition which has a directly result in a chronic progressive deterioration of health or wasting and that the supplements requested (nutritional supplementation vitamins and minerals) will prevent an imminent danger to life PWD Regs S67 Schedule C Section7 This supplement can provide an additional $16500 for nutritional supplementation when there is a confirmed need for additional caloric supplementation and two of the following symptoms malnutrition underweight status significant weight loss significant muscle mass loss significant neurological degeneration significant deterioration of a vital organ or moderate to severe immune suppression It can also provide an additional $4000 for vitamins and minerals Section 67 Section 7 of Schedule C PWD Regs

Short-term Nutritional Supplement The Ministry can also supply nutritional supplementation such as Ensure or Boost for up to 3 months when a physician verifies an acute short-term need for additional caloric supplementation in addition to regular dietary intake It also must be verified by the doctor that the nutritional supplementation is to prevent critical weight loss while recovering from surgery severe injury serious disease or the side effects of a treatment PWD Reg S67 (3) Natal Supplement Once you inform the Ministry with physician confirmation of a pregnancy a $4500 natal allowance is then provided by the Ministry each month and continues until the child is 7 months of age PWD Reg

S6 Schedule C Section 8 Formula for Infants If there is a medical reason that an infant is unable to nurse (ie mother has infectious disease infant unable to feed due to cleft pallet) the Ministry may provide for infant formula Speak to a worker if you need access to this supplement PWD Reg S67 (1) Schedule A S4 (6)

17

Enhanced Medical Supplements The Ministry is able to provide specific items and services for people with PWD status set out in Schedule C They include Dental Coverage for PWD People with PWD status are eligible for up to $100000 of dental coverage every two years Not all procedures are covered and the individual must cover any additional cost not covered PWD Reg S63 (1) Schedule C Section 4

This may include crown or bridge work It is beneficial to ask your dentist for a quote prior to having any service or treatment done so you know how much your cost will be Additional information on allowable fees and services can be obtained from your local Ministry office

Dentures Dentures can be provided for those with PWD provided they have never had dentures previously or have had their previous dentures for at least 5 years The amount for dentures is $100000 every two years PWD Reg Schedule C S4 (2)

Medical Equipment The Ministry is able to provide people with walkers canes and crutches if their doctor has prescribed the item an occupational or physical therapist has done an assessment and confirmed the need for the item the Ministry has pre-approved the item the item requested is the least expensive and there are no resources to meet the need for the item For wheel chairs or scooters it must be confirmed that the device will be required for the next 5 years There is also a maximum amount that can be issued for scooters which is $350000 PWD Reg Schedule C Section 33 amp 34

Also available Bariatric scooters up to a cost limit of $4500 when you weigh more than a conventional scooter can hold AND if the scooter is medically essential for you to achieve or maintain basic mobility (five-year replacement) PWD Reg Schedule C S34 (31) Non-conventional glucose meters if medically essential to test your blood glucose levels (five-year replacement) mdash for example a talking glucose meter for those with a visual impairment Orthotics and Bracing Custom made orthotics footwear are now covered up to a maximum of $165000 for PWD recipients In addition custom-made inserts are covered up to a maximum of $45000 PWD Reg Schedule C Section 310 Other bracing devices may be supplied if the item requested will prevent surgery be used for post-surgical care assist in physical healing from surgery injury or disease or to improve physical functioning that has been impaired by a neuro-musculo-skeletal condition The Ministry must also pre-approve the requested items and be satisfied there are no other resources to meet the need Other specific conditions can be found in Schedule C Section 310 (3) of the Employment and Assistance for Persons with Disabilities RegulationhttpwwwhsdgovbccaPUBLICATVOL1Part33-3htmc Devices may include

Foot abduction orthoses (no waiting period for replacement)

Inhaler accessory devices (ldquospacersrdquo or valved holding chambers

Hearing Aids A PWD recipient can be provided for hearing aids if prescribed by an audiologist The audiologist must have performed an assessment that confirms the need for the hearing aid The person also must have the pre-authorization from the Ministry and prove no resources available to obtain the required item PWD Reg Schedule C S311

18

Positioning and Breathing Devices Positioning devices such as beds and breathing device can be obtained if specific requirements are met These devices also may have cost restrictions Both positioning and breathing devices require pre-authorization through the Ministry and that there are no other available resources for the requested item For details see Section 3 of Schedule C of the PWD Regulations on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

Devices may include

Apnea monitors if medically essential to monitor your breathing (five-year replacement)

Floor-to-ceiling pole (second pole allowed if necessary) if medically essential to facilitate transfers (five-year replacement)

Nebulizers if necessary to avoid an imminent and substantial danger to your health (five-year replacement period and one-year period for accessories and supplies) Positioning items on a bed if medically essential to achieve or maintain your positioning mdash for example Symmetrikit Sidelyers and bed wedges

Positioning chairs and standing frames if medically essential to achieve or maintain your positioning (five-year replacement) Transfer aids if medically essential to facilitate transfers mdash for example belts boards and slider sheets (five-year replacement)

Toe orthoses if medically essential to achieve or maintain basic functionality (one-year replacement)

Tracheostomy humidifier if medically essential to moisturize air in order to allow you to breathe (five-year replacement)

Tracheostomy supplies if necessary to avoid an imminent and substantial danger to your health (two-year supply policy) Underliners for orthoses if medically essential for you to use an orthosis mdash for example sleeves and specialized socks for braces

Ventilator supplies if there is an imminent and substantial danger to your health (for up to 2 years) mdash for example the Ministry may provide you with sterilization items and distilled water to run your ventilator

Disposable Medical or Reusable Supplies There are restrictions on disposable or reusable medical supplies The items must be prescribed by a medical practitioner used in a medical procedure or treatment are necessary to avoid an imminent and substantial danger to health and there are no resources available to the family unit to cover the cost of the supplies For more information on this benefit see Schedule C Section 2(1)(a) of the PWD Regulations

Chiropractic Physiotherapy Massage Therapy and Podiatrist Services An additional 12 visits may be authorized by the Ministry if there is a medically confirmed acute need for the treatments and there are no resources to meet the need No more than 12 visits are available for these services combined ndash not an additional 12 for each service See Schedule C Section 2(1) (c) of the PWD Regulations

Medical Transportation The Ministry can provide for additional funding for the transportation to go to a doctor specialist or hospital for treatments or testing if it is not just for regular visits This is an available benefit under Schedule C 2(1)(f) The legislation can be found on-line at httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

The Ministry provides the bus pass program for people with PWD status for regular transportation needs

19

Other Disability Services amp Benefits Canada Pension Plan Disability Benefits Canada Pension Plan Disability [CPPD] provides financial assistance to CPP contributors who are unable to work because of a disability To apply you must be under age 65 meet the definition of having condition that is severe and prolonged worked and contributed for a specific amount time and have made sufficient contributions to qualify CPPD can be complicated If you would like more information on this topic you can pick up Newton Resource Centrersquos ldquoStep by Step Advocacyrdquo manual or go on-line to Service Canadarsquos website at httpwwwservicecanadagccaengsccppdisabilitydisabilitypensionshtml If you have been denied benefits the appeal process can be quite length (years) However in most cases we can help You can contact our Mental Health Consumer Advocacy Program for more information at (604) 596-1880

Tax Credits and Savings Benefits Registered Disability Savings Plan [RDSP] The federal government has introduced a new Registered Saving Disability Plan for people with disabilities that allow a person to save up to $20000000 in a registered savings account The contributions are not tax deductible and can be made up until the end of the year the beneficiary turns 59 You can have anyone contribute to the RDSP as long as you give written authorization You must also be eligible for the Disability Tax Credit Earnings accumulate tax-free until you take money out of your RDSP Contributions that are withdrawn are not to be included as income for the beneficiary when paid out of a RDSP However the Canada disability savings grant (CDSG) Canada disability savings bond (CDSB) and investment income earned in the plan will be included in the beneficiaryrsquos income for tax purposes when paid out of the RDSP (See next page for more information on these benefits) Be aware you must keep your contributions in the RDSP for 10 years if you have received a grant or bond through the two programs outlined below If you take money out of the Registered Disability Savings Plan early you will have to pay back all the money you received through the grant and bond Canada Disability Savings Grant [CDSG] Through CDSG the Government deposits money into your

RDSP to help you save The Government provides matching grants of up to 300 depending on the

amount contributed and the annual income of the family with the Registered Disability Savings Plan The

maximum grant amount is $3500 each year with a limit of $70000 over your lifetime

Canada Disability Savings Bond In qualifying you could receive up to $1000 a year from the

Government with a limit of $20000 over your lifetime Contributions do not need to be made to the RDSP

in order to receive the bond

Note The income thresholds of $75769 for the Disability Savings Grant and $21287 and $37885 for the

Disability Savings Bond respectively are indexed and will change over time Please visit wwwrdspcom

for updated information

Disability Tax Credit [DTC] This is a credit through income tax reduces the

amount of tax that a person with a disability has to pay The benefits includes a

yearly tax credit on your tax return (current and future years) additional credits for

you or a family member (ie the Caregiver credit) and possibly a retroactive claim

for every year your condition existed (for up to 10 years) This could result in lump

sum refund

20

Eligibility for Disability Tax Credit To get the Disability Tax Credit you must have a physical or mental

condition which affects one or more of your basic activities of daily living The condition must have lasted

or is expected to last for at least one year (continuously) There is no age restriction for the applicant for

DTC You will need to have your doctor (or optometrist audiologist occupational therapist psychologist

or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and

return it to the Canada Revenue Agency You can find the form at httpwwwcra-arcgcca

Other Benefits to Access with Disability Tax Credit Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including

Medical Expenses (including Attendant Care)

Caregiver Amount Credit

Child Disability Benefit (CDB)

Infirm Dependent

Child Care Expenses (Disability Supplement)

Disability Supports Deductions

Working Income Tax Benefit (WITB) (Disability Supplement)

Child Fitness Tax Credit (Disability Supplement)

Home Buyers Tax Credit

Find out more about allowable medical expenses deductions and tax credits and how you can use them if you support people with disabilities Canada Revenue Agency general enquiries 1 (800) 959-8281 TTY 1 (800) 665-0354

Child Disability Benefit If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit the child may be eligible for the Child Disability Benefit The CBD amount is calculated according to base income which is determined by the number of children for whom the CCTB is received Contact CRA at 1(800) 387-1193 for more information The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Childrens Special Allowances payments To apply families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child The DTC application can be found on-line at httpwwwcra-arcgcca or picked up at your local Canada Revenue Agency The Child Tax Benefit application found on-line at httpwwwservicecanadagcca or picked up at your local Service Canada Office

Sales Tax Exemptions Many goods and services used by people with disabilities are exempt from the goods and services taxharmonized sales taxes (GSTHST) For instance devices and supplies including

wheelchairs walkers hearing aids patient lifters as well as health and personal care services

Some programs are also tax exempt like Meals on Wheels recreational programs and camps For a complete list call GSTHST Information 1(800) 959-5525 by TTY 1 (800) 665-0354

Other Transportation Benefits handyDart handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices This service will pick up at the personrsquos home and drop the individual at his or her destination Eligibility You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance Pets are only allowed if they are a service animal

Size of Mobility Devices handyDART lifts are able to accommodate mobility devices that fit within the following measurements Width 94 cm (37 in) Length 122 cm (48 in) Weight on the lift 364kg (800 lbs) when the device is occupied and includes the handyDART driver

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 3: “Persons With Disabilities” Quick Reference Guide:

3

Table of Contents

Introductionhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 4 About Ushelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 4 Basic Information on ldquoPersons with Disabilitiesrdquohelliphelliphellip 5 About the Moneyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 7

Income and Assetshelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 8

Discretionary and Non-discretionary Trustshelliphelliphelliphellip 11

Support and Shelter Informationhelliphelliphelliphelliphelliphelliphelliphellip 13 Other Benefits Through the PWD Programhelliphelliphelliphelliphelliphelliphellip 14

Supplements amp Transportation Benefitshelliphelliphelliphelliphellip 14

Employment and PWDhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 19 Medical Coverage helliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 20

Basic Medicalhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 20

Diet amp Nutritional Supplementshelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 23

Enhanced Medicalhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 2 Other Disability Services and Benefitshelliphelliphelliphelliphelliphelliphelliphelliphellip 29

CPPDhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 29

Tax Credits amp Saving Benefitshelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 29

Other Transportation Benefitshelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 32

Leisure Benefitshelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 38

Housing Related Benefits amp Serviceshelliphelliphelliphelliphelliphelliphellip 40

Mental Health Serviceshelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 42 Indexhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 44

4

Introduction When individuals are first approved for ldquoPersons with Disabilitiesrdquo status [PWD] they often ask how the program works and what benefits they may be entitled to This Quick Reference Guide outlines basic information about the PWD program related benefits and how to access the benefits It also includes references for other disability related programs and benefits offered federally provincially and municipally When possible we have also included where you may seek out additional information on the programs and benefits We have cited applicable legislation and internet sites to assist you in accessing these benefits

About Us Our advocacy programming has provided support information and services to the people of our community for over 20 years and has provided specific services for mental health consumers for over ten years Through the Mental Health Consumer Advocacy Program we provide basic information support referral professional consultation and direct advocacy services on Income Assistance Residential Tenancy and Canada Pension Plan Disability benefits If you have had your income assistance benefits denied reduced or discontinued denied Canada Pension Plan Disability benefits or if you are dealing with a tenancy issue please be aware that in most cases there is a time limit to challenge the decision or eviction For instance if you have been denied an income assistance benefit there is a 20 business-day time limit to appeal We may be able to help you through the appeal process and encourage you to call us for assistance as soon as possible Newton Resource Centre also provides other programs and services including

Sources Employment Services Homelessness Prevention Program Disability Support Advocacy Program Poverty Law Program with Services in Punjabi Free Income Tax Services Pro Bono Legal Services Surrey Rent Bank

For more information on these programs call (604) 596-2311

Basic Information on Disability Benefits Who delivers the program The Persons With Disability [PWD] program is a provincial government program The Ministry responsible for delivering the program is the Ministry of Social Development [MSD or ldquothe Ministryrdquo] The Persons with Disabilities [PWD] benefits program is a component of the income assistance program While all the benefits that are available through the regular income assistance program are available to those with PWD status there are additional specific benefits available specifically for people that are eligible for PWD Can I get Persons with Disabilities benefits Persons with Disabilities (PWD) benefits are for people who live in BC and are 18 years old or older You can apply for PWD benefits six months before you turn 18 This will give the Ministry time to process your application so you can start getting benefits when you turn 18 In order to obtain these benefits you will have to show that

a doctor says your disability is severe and expected to last for at least two years AND

a ldquoprescribed professionalrdquo (such as a doctor psychologist physical or occupational therapist social worker nurse nurse practitioner or chiropractor) says your disability will prevent you from completing your ldquodaily living tasksrdquo on your own

5

You will also have to show that because of your disability you need

help from an assistive device (such as a wheelchair including such things as cane walker breathing or positioning devices etc)

significant help from another person OR

help from an assistance animal (such as a guide dog) TIP When you apply for PWD status it is important to show the Ministry that you need help to do daily living tasks ndash such as preparing your own meals shopping keeping your house reasonably clean or managing your money or medication ndash even if you are not getting that help now It can be hard to go into detail about how serious your disability is but try to describe your situation as completely and with as much detail as possible When PWD Eligibility Starts The Ministry will notify you by letter when you are approved for PWD That letter will have a date at the top which is the date of approval However eligibility for PWD commences the month after the month of approval For example If the date on the letter is August 25 this is the date you were approved but eligibility wouldnrsquot start until September 1

st This happens

occasionally when approval for PWD benefits is late in the month This is because the income assistance benefits cheque for the next month may have already been issued by the Ministry at your old rate This means you should be eligible for an adjustment cheque that raises you to the proper PWD rate If this seems to be the case for you contact the Ministry and ask for the appropriate adjustment Also note if your approval happens late in the months the Ministry may have already issued benefits for the next month at your old rate Should this happen contact the Ministry for an ldquoadjustment chequerdquo This is where they will issue a ldquotop uprdquo cheque for the portion you didnrsquot receive

How Long the Designation Lasts Once approved the PWD status is designated for 5 years At the end of this time period the Ministry may continue the status by doing an internal review you may be asked for an update of your medical status or the Ministry may ask you to reapply and do the whole application process again

No Wrong Door When you are on income assistance you are assigned to a specific office based on your postal code However the Ministry asserts they have a ldquono wrong doorrdquo policy This means if you need to access services or drop off information to the Ministry you can go to any income assistance office Be aware however that if the Ministry is requires you to come into the office for an annual financial review or meeting you will be required to go to your specific

office No Assigned Worker The Ministry has moved to a call centre model which means whenever you call the Ministry now your call goes into the central centre and not to your specific office Moreover the ministry does not provide a Ministry worker rather provides services on a first come - first available worker system

The Ministry maintains however that if this is particularly problematic for you due to mental health issues or other reasons you can request to have a ldquospecificrdquo worker but warns this could cause an interruption of services if that particular worker is unavailable Only In British Columbia Unlike Canada Pension Plan [CPP] and Canada Pension Plan Disability benefits [CPPD] that can be issued anywhere you live in Canada Persons with Disabilities [PWD] status and benefits are not transportable to another province or territory in Canada It is a program delivered through the British Columbian government If you move outside of BC to another province or territory you will have to apply for the income assistance disability program offered there and prove that you meet that programrsquos definition of disability

6

Out of Province for More than 30-days Your PWD benefits will not continue if you are outside of the province for more than 30-days Benefits can be reinstated upon return by going through the application process again and if it is within the 5-year eligibility time for PWD you will again have the PWD status

Under special circumstances you may be authorized by the Ministry to be out of the province for more than 30-days but only if it is in relation to a specific medical treatment not available in British Columbia and these special treatments or surgeries must have pre-approval by the health authority

Reporting and Record Keeping The Ministry requires you to report any change of circumstance and report any money you receive We suggest you take things a step further Get a notebook (or file folder) and divide the pages into months Whenever you speak to an income assistance worker attend a meeting with the Ministry of Social Development or supply any documentation record it in your notebook Whenever you supply information to the Ministry ndash get a photocopy date-stamped and secure it in the notebook at the appropriate month This ensures that you can prove to the Ministry that you submitted all required information now or in the future

About the Money Means Tested Now that you have been approved for disability status be reminded that it is not a ldquopensionrdquo It is still ldquomeansrdquo tested In plain language that means you still need to show Income Assistance that you do not have the ldquomeansrdquo to cover your basic necessities

Income amp Assets Earned and Unearned Income The Ministry classifies all income a person receives while on income assistance as either ldquoearnedrdquo or ldquounearnedrdquo income ldquoEarnedrdquo Income Money you receive from working an income tax refund and income from the rental of rooms in your residence are classified as ldquoearned incomerdquo and with PWD status there is also an ldquoexemptionrdquo to earned income as defined below

Earnings Exemption on Employment Income The ldquoPerson with Disabilitiesrdquo program recognizes people with disabilities may have some capacity to work You must be on PWD for the previous month an initial qualifying period then individuals with PWD status are allowed to earn up to $80000 per month before their assistance will be affected and $100000 if there is a spouse or dependent

Couples both with PWD status are eligible for a total of $160000 earnings exemption which can be earned by one member of the family alone or split between the two If a PWD recipient earns more than the exemption amount of $80000 the remaining amount of earned money will be deducted dollar for dollar off the personrsquos income assistance cheque Remember earned income is declared on the income assistance reporting stub and should be submitted by the 5

th day of the following month Any amount over your allowable amount will be deducted off of the

following monthrsquos cheque from income assistance So be prepared to save your earned income at least one month if not two to cover your expenses for the following month when you will receive that smaller income assistance cheque For Example if you earn $110000 in January you would declare it on the stub you submit by February 5

th the first $80000 would be exempt the remaining $30000 would be

deducted from your income assistance benefit for March which is issued at the end of February Income In-excess If a personrsquos earned income exceeds their income assistance amount the person will not be eligible for financial benefits It is called ldquoincome in-excessrdquo If a person remains ldquoincome in-excessrdquo for more than two months and the Ministry has not issued a cheque for two months the personrsquos file will close However the person will still be eligible for medical benefits as long as the person is eligible for Premium Assistance

7

Medical Services Only Due to Income In-Excess It is important to note that if the person becomes ineligible as a result of employment income over the income assistance rate the personrsquos file will turn into a ldquomedical services only filerdquo [MSO file] as long as the person is eligible for Premium Assistance This means the person will still have basic medical benefits including being able to see a doctor prescription coverage and access to extended medical benefits such as dental and mobility devices Also of importance is if the person becomes ill or their disability again impairs them to such a degree that he or she is unable to continue to work the person can return to income assistance After going through the financial application process again the PWD status will be put back into place without having to apply for the disability program again as long as the person is still within the 5-year PWD designation period ldquoUnearnedrdquo Income All other income except what is classified as ldquoearnedrdquo income is classified as ldquounearnedrdquo income This includes money annuities stocks bonds shares and interest bearing accounts or properties pensions from the federal government war disability pensions military pensions and war veteranrsquos allowances employment insurance insurance benefits except insurance paid as compensation for a destroyed asset private disability insurance ICBC settlements winnings from games of chance GST Child Tax Credit BC Family Bonus to name a few (See next section on exempt income) PWD Regs part 1 ndash Interpretation Also see schedule B Net Income Calculations 1a

To see a complete list of unearned income go to the BC Employment and Assistance Persons with Disabilities legislation on-line to httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm1

Exempt Income Some types of income are always exempt such as GST and Child Tax Credit Family Bonus is exempt however if the Ministry advanced you family bonus through your income assistance cheque that amount will be returned directly to the Ministry from your first Government of Canada cheque This includes child tax credit national family bonus and BC family bonuses Applying for Income from Another Source The Ministry requires all individuals on income assistance to apply or pursue any income from any other source for which they may be eligible For instance once a person is approved for PWD the Ministry will require the person to apply for Canada Pension Plan Disability [CPPD] benefits If the person refuses to apply the Ministry can deny PWD benefits for ldquofailure to pursue other incomerdquo This discontinuance of assistance would continue until the person pursues the income by applying Receiving Other Money If you do become eligible for income from another source such as CPPD benefits private disability benefits or WCB the money will be deducted from your income assistance This is because it is classed as ldquounearnedrdquo income (unless there is a specific exemption for that source of money) One-Time Payment and Awards One time awards that are not specifically defined by the Ministry (in Section 7 of Schedule B) are considered exempt up to the Families Asset level (see pg 11) for asset levels) Ongoing monthly financial awards are considered unearned income Examples of these types of payments would include eviction compensation ndash criminal injury or insurance settlement (except replacement of an asset ndash see below) ICBC ndash Replacement of Vehicle - When ICBC pays an individual out for replacing a vehicle this money is exempt for the purpose to replace the vehicle Income Becomes Assets In the first month when you receive the money it is considered ldquoincomerdquo If the amount you have received is over your income assistance rate you will not receive a cheque the following month However money remaining after the change of the calendar month is considered your ldquoassetrdquo If the amount you receive is over your asset level amount (see additional information about asset levels below) the Ministry will expect the money to last $200000 per 30 days

8

It is also important to know that you may be able to set up a trust fund (to be explained later) to preserve the money which can be used for disability related costs promotion of independence later on Assets Assets are defined as (a) equity in any real or personal property that can be converted to cash (b) a beneficial interest in real or personal property held in trust or (c) cash assets

Asset Limits and Exempt Assets People on income assistance are allowed to have money and property however the Ministry sets limits and conditions on assets For instance a single person with PWD status is allowed to have $500000 in cash or financial products that can be converted to cash and can own a home of any value as long as the person lives in the home That is because it is then considered an ldquoexemptrdquo asset Other exempt assets include personal possessions and necessary household items business tools and a personrsquos primary vehicle Of special note people with PWD status have no limit on the value of the vehicle they can own unlike people with regular income assistance where there is a limit on the equitable value of the vehicle of $1000000 (For complete exempt asset list see PWD Section 10 on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm10)

Limits on Assets and Earnings Exemption

Dependants include spouse or spouse and children or single parent with children

Discretionary and Non-Discretionary Trusts Trusts A trust is a way for a person with PWD status to have money over and above the asset limit that can be used on disability related costs over the course of a personrsquos lifetime There are specific requirements for a trust to be recognized by the Ministry and further there are limitations on the use of the money briefly outlined below A trust is a legal agreement drawn up by a lawyer that allows a beneficiary to have money or other assets ldquoin trustrdquo and a trustee who manages the assets on behalf of the beneficiary At trust can also be set up set up for someone through a will but is not implemented until the will comes into effect There are two types of trusts Discretionary Trust With a discretionary trust the person with PWD status is the beneficiary and that personrsquos trustee makes the decisions on how the money is used There is no limit on the amount of money that can be held in this type of trust Non-discretionary Trust While with a non-discretionary the beneficiary (person with PWD status) will have some decision making ability on the use of the money With this type of trust there is a life-time

maximum capital amount of $20000000 that can be put into the trust The money held in either type of trusts can only be used in used in certain ways for it to be ldquoexemptrdquo when coming out of the trust If used outside of these conditions it will be considered ldquoincomerdquo by the Ministry Specifically there are no limits on spending out of the trust on expenses connected to renovations related to

disability or repairs to a home caregiver service education and training and medical devices or aids

PWD Status 1 person Family 1 and

Dependents

Family Both Adults

have PWD Status

Asset Limit $500000 $1000000 $1000000

Earnings Exemption $80000 $80000 $160000

Discretionary Trust Limit

No Limit No Limit No Limit

Non-Discretionary Trust

$200000 Limit $200000 Limit $200000 Limit

9

T0here is another category under the use of trust fund money where a total maximum amount $800000 can be drawn out of the trust fund over the year that will promote the person with disabilities to live more independently When using money from the trust for this purpose be sure to keep good records and all of your receipts as the Ministry does a review of the use of the trust dollars yearly If you go over the annual limit the amount over the $800000 will be considered ldquoincomerdquo and will mean you received too much on your income assistance cheque resulting in an ldquooverpaymentrdquo by the Ministry Understanding trusts and how they work can be complicated but there are lots of resources available including

Newton Resource Centrersquos ldquoDisability Benefits and Trustsrdquo that can be picked up at our office

BC Coalition of Person with Disabilities Fact Sheet on ldquoTrustsrdquo which can be found on-line at

httpwwwbccpdbcca

PLANrsquos ldquoIn Trustrdquo booklet that can be found on-line at httpwwwplancasectionsprovincialhtml The Ministry of Social Development also has a booklet called ldquoDisability Assistance and Trustsrdquo that can also be found on-

line at httpwwweiagovbccapublicatpdfDisabilitiesTrustspdf

Support amp Shelter The Ministry issues financial benefits in two portions The first portion is support portion Once approved for PWD status there will be an increase to the support portion of the income assistance cheque For instance a single person will see his or her support amount increase from $23500 to $53142 This is the amount issued for the necessities of basic living including food clothing transportation and extras (Also see bus pass medical transportation handyDart and other transportation options) Schedule A of the PWD Regs

The second part of the income assistance cheque is the shelter portion which covers rent or mortgage related costs including required insurance utilities and land-line phone There is no change to the shelter amount based on the new PWD status

PWD Support and Shelter Rates

Be aware that the shelter amount is based on the actual shelter costs incurred by the person each month For instance a single person is eligible for $37500 each month but if the person lives in low-income housing and only has shelter expenses of $28500 each month the Ministry will only issue $28500 - the actual cost for the personrsquos shelter

Classification PWD Shelter Support Total

Single Person 375 53142 90642

Couple One with PWD 570 70056 127056

Couple One with PWD with One Child

(Shelter amount increases with of children)

660 Shelter amount increases with of

children

79456 145456

Couple Both with PWD 570 94906 151906

Couple Both with PWD with One Child

(Shelter amount increases with of children)

660 Shelter amount increases with of

children

104306 170306 Depends on $

for shelter

Single parent with 1 child (Shelter amount increases with

of children)

570 Shelter amount increases with of

children

67208 124208 Depends on $

for shelter

Shelter Rates for PWD

when there are associated shelter costs

Single $375 2 Member Family $570 3 Member Family $660 4 Member Family $700 5 Member Family $750 6 Member Family $820

10

Pre-Natal Shelter Allowance The Ministry can also issue to a sole recipient with PWD status an additional $19500 per month upon confirmation of pregnancy to secure adequate housing and this amount will continue for the duration of the pregnancy PWD Reg S431 Schedule A 54 (6)

An individual must meet the following requirements to be eligible

be applying for or receiving income assistance PPMB or PWD benefits

have written confirmation from a doctor nurse practitioner or registered midwife that you are pregnant

be single and have no dependants (meaning no other children who live with you half the time or more) AND

prove in writing that you have shelter costs above $375 (the current shelter rate for a single person) either where you live now or where you plan to move httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 90 Section 4 (6) of Schedule A PWD Regs

Other Benefits Available Through the PWD Program There are other important benefits available to people with disability status They are outlined briefly to ensure people with PWD know they can access these additional benefits

Supplements Crisis Supplement The Ministry can issue a crisis supplement to a PWD recipient if the Ministry is satisfied that there is an unexpected expense or an item unexpectedly needed and that without the item may result in a danger to the physical health of any person in the family unit or that may result in the removal of a child and there is no available resource to meet the need They can issue the following amounts related to specific need Food ndash The Ministry may only issue up to a maximum of $2000 per the number of people in the family unit per month For example

1 person up to $2000 maximum in a calendar month 3 people in the family unit up to $6000 maximum in a month

Shelter - The Ministry can only issue a crisis supplement for shelter up to the maximum amount of the regular shelter entitlement For instance a 2 person family unit has a maximum shelter entitlement of $57000 the Ministry may only issue under a crisis supplement for shelter a maximum of $57000 even if their actual rent is $60000 To verify the situation is a crisis the person would be required to produce an eviction notice before the Ministry would consider it a crisis This means the Ministry will not consider it a crisis if a person already realizes they will not be able to pay their rent by the end of the month The person must have an actual eviction notice before itrsquos considered a ldquocrisisrdquo by the Ministry

If the crisis supplement were insufficient to resolve the crisis the person would have to show the Ministry how he or she could come up with the remainder of the money to resolve the outstanding amount owing before the crisis supplement would be issued For example the eviction notice cites the amount owing as $60000 the individual would have to show how they would come up with the additional $3000 before the Ministry would issue the crisis supplement PWD Reg S57

11

Crisis Supplement for Clothing ndash The Ministry has the legislative authority to issue a crisis supplement for clothing up to a maximum of $10000 per person and up to a maximum of $40000 annually regardless of the number of persons in a family past 4 people For example a family unit of 5 people loses all of their clothing in a fire in August the maximum amount the Ministry can issue is $40000 for a family of (5) The Ministry would not be able to issue another clothing crisis supplement until next September The requirements for being eligible are the same as all requests for a crisis supplement an unexpected expense or an item unexpectedly needed that without it would result in a danger to the physical health or ldquorisk of child apprehensionrdquo

Maximum Amount on Crisis Supplements - The Ministry has a maximum on the total dollar amount of crisis supplement a person can receive in a year That amount is twice a personrsquos regular entitlement For instance if a single personrsquos regular entitlement is $906 the maximum amount of crisis supplement that can be issued cannot exceed $181200

What a Crisis Supplement Cannot Cover - Crisis supplements cannot be provided for items covered in Schedule C ndash Health Benefits httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm57

Ministryrsquos Discretion - Crisis supplements are by Ministry discretion and the maximum amount may not be given For example a worker may only issue a $1000 crisis supplement for food when he or she could issue up to $2000 for the month Other Notables ndash A crisis supplement can only be provided for the month in which the supplement is requested Meaning they cannot be used to pay for something obtained last month or to reimburse for something a person has already purchased A person may appeal the denial of a crisis supplement but you cannot appeal for more than the maximum amounts previously outlined

Security Deposits The Ministry can issue a security deposit to help secure a residence Security deposits cannot be given out after a person has moved into the residence To be eligible an ldquointent to rentrdquo form must be completed by the landlord and submitted to the Ministry in order to for a security deposit to be issued There is a maximum of 2 security deposits that the Ministry can issue A third security deposit may be issued by special authority if a person is fleeing an abusive relationship rented residential accommodations are being sold or demolished and notice to vacate has been given been condemned or family unit is homeless or at risk of being homeless PWD Reg S56

Repayment of Security Deposits - The month after receiving a security deposit $2000 will be deducted from a personrsquos cheque This will continue until the amount of the security deposit is paid off If a second deposit is issued the Ministry may start to take a greater amount with the consent of a recipient even if you already have more than $20 per month deducted to repay the Ministry for other things (such as repayable hardship assistance) If you cannot afford to pay back more than $20 per month explain this to the Ministry They should wait to deduct the other money that you owe until your security deposit is repaid PWD S56 (3)

httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 91

Moving Supplement The Ministry may provide a moving supplement if the person is moving to substantially less rent (approximately $10000 less than current shelter amount) They will also assist if an individualrsquos place has been sold is being demolished or is condemned and notice to vacate has been given or if a person is facing an imminent threat to the physical safety of anyone in the family unit An Individual is only eligible for this supplement if no other financial resources to cover the costs and receives Ministerrsquos approval before incurring costs and least expensive appropriate mode of moving or transportation PWD Reg S55

The Ministry may also assist a person to move anywhere in Canada if a person has confirmed employment or to another province if the move will improve a personrsquos living circumstance Unfortunately the Ministry does not usually issue assistance with moving possessions beyond carry on items unless the items are necessary in relation to a personrsquos disability (ie motorized mobility device) httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm55

12

Christmas Supplement On the cheque for the month of December people on income assistance including those with PWD status will receive an additional amount The amounts are for singles $3500 couples $7000 and an additional $1000 per child httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm44 PWD Reg S44(1)

Co-op Supplement The Ministry can assist with the purchase of 50 of the amount maximum up to $85000 Individual must sign a promise to repay form PWD Reg S43

Camp Fees The Ministry may issue fees for a child to go to a recognized camp Information must be provided to the Ministry worker Guide Dog Allowance The Ministry can issue an addition $9500 per month for the care of a guide dog PWD Reg S60 Burial The Ministry has the ability to provide for the necessary costs of the transportation and the burial or cremation of a deceased personrsquos body if the deceased personrsquos family or estate has no resources available to meet those costs

Transportation with PWD Status Bus Pass Supplement One of the greatest benefits of PWD is eligibility for the Bus Pass Program For $4500 per year (your cost) you can receive an annual bus pass To apply please call toll free 1-866-866-0800 A recording will tell you that you have reached the Ministry of Social Development Press 4 when the recording picks up and then press 3 for the Buss Pass Program Additional contact information to access the Bus Pass program is as follows TTY (for hearing and speech-impaired) 1-800-855-0511

E-mail HSDBUSPAgovbcca

Fax 1 (250) 414-4888

Mail Ministry of Social Development BC Bus Pass Program PO Box 9985 StnProvGovt Victoria BC V8W 9R6 Also eligible for the $4500 annual bus pass are individuals who are more than 60 years of age on income assistance or receive federal spousersquos allowance or federal guaranteed income or is 65 and meets all the requirements of the federal guaranteed income except the 10 year residency httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm51 PWD S51

Special Transportation Subsidy [STS] This is an alternate benefit to the bus pass program It is provided to people with PWD that live in an area where the Bus Pass program is available but cannot use the bus because of their disability or because it could make their disability worse The Ministry has a specific form that must be completed by the individualrsquos doctor confirming that the person is unable to use the Bus Pass program or any other public transportation service including handyDart or Taxi Savers and that the person needs alternate transportation such as paying to get rides or to cover the expense of running their own vehicle The amount issued to the person eligible for the STS for the special transportation subsidy is approximately amount of the subsidized portion of the annual bus pass Upon approval the person will receive a lump sum amount and will be required to budget that amount over the course of the year The subsidy amount will also be prorated dependant on what month he or she applied and becomes eligible If a person currently has a bus pass and is now applying for special transportation subsidy they will have to turn in their bus pass upon approval

13

Transportation for Hearings The Ministry may assist with the costs of transportation for an individual that must attend a hearing in relation to a child protection issue or assigning maintenance rights The Ministry can also assist with child-care costs living costs and fees associated with attending the maintenance hearing PWD Reg S55

Employment amp PWD

Volunteer Supplement The Ministry has begun to phase out the community volunteer supplement program November 1 2011 the Ministry indicated that it would continue payments or allow applications to continue for anyone who

had already started getting the community volunteer supplement as of October 31 2011 OR

has been on the wait list for this supplement as of August 8 2011 and submitted an application for it between August 8 and October 31 2011

Training Initiative Supplement You may be eligible for a training supplement of $5000 per month for participating in a training program for 6 months with consideration of an additional 6 months if the Ministry is satisfied the person with disabilities would benefit from additional participation You are not eligible for this benefit if you have received the volunteer or incentive supplement (Legislation s49(1) Talk to a Ministry worker prior to starting for more information and approval httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm49 PWD Reg S49

Employment Programs Employment Program for Persons with Disabilities offers career planning skills assessment pre-employment services job training and placement provision of necessary employment supports disability management assistance follow-up workplace support and employment crisis services The program may provide transportation assistance such as bus tickets or employment supports such as work boots and may be able to access receive a work experience placement Contact your Ministry worker if you are interested in accessing these services or an employment centre in your area All employment programs are voluntary as people with PWD status have no obligations to search for employment or participate in work related programming

Confirmed Job Supplement If you require transportation clothing tools or other employment-related items to be able to start employment that will enable you and your family come off income assistance the Ministry can provide a supplement up to $100000 To be eligible for this supplement you must meet all of the following criteria

someone counted as part of your family unit gets a confirmed job that will make it possible for your family to leave income assistance hardship assistance or PWD assistance AND

the person with the job needs a specific item related to the job in order to start work AND

your family unit has no other funds available to purchase the item(s) PWD Reg S54

Talk to your Ministry worker if you wish to access this supplement as there are certain requirements that need to be met httpwwwhsdgovbccaPUBLICATVOL1Part33-3htm561 Section 56 (1)

Medical Coverage Basic Medical Coverage All income assistance recipients including people with PWD status or benefits are eligible for basic medical coverage which includes being able to see a doctor medical specials eye examinations hospital stays emergency ambulance service and prescription coverage However once you are approved for PWD you are also able to access Schedule C benefits (see page 23) Medical Benefits when Traveling MSP coverage is available through BCrsquos health care system when you are traveling In other provinces the costs are billed through their medical coverage programs and collected directly between the health care systems

14

When traveling outside of Canada you should be aware that coverage through the MSP is based upon pre-determined rates and may not cover all or any of the costs which would then be the responsibility of the person who has received the treatment Consequently it is recommended you purchase additional medical coverage when traveling outside of Canada Medical Coverage When Moving to Another Province If you should move to another province MSP coverage will continue for the balance of the month you leave and for an additional two months Of note if you move out of province prescription coverage ends the day you leave the province You should apply for medical coverage in your new province or territory immediately upon arrival Also be aware that PWD is only recognized in BC If you move to another province you will have to apply for disability under the disability program offered in that province Medical Coverage When leaving PWD for employment income and CPP Income you will continue to receive medical benefits as long as you qualify for Premium Assistance or Guaranteed Income Supplement For people under 65 must you must meet the Premium Assistance eligibility requirements For people that are over 65 you must qualify for Guaranteed Income Supplement If you cease to qualify for medical services only you are still eligible for general health supplements up to 1 year If you are leaving the PWD program for employment you will be able to receive additional medical benefits as long as you qualify for Premium Assistance The Ministry has a useful chart outlining the eligibility criteria for MSO at wwwgovbccahsd (on the left-hand navigation panel click Ministry Fact Sheets mdash Medical Services Only) Premium Assistance

Provides subsidies ranging from 20 to 100 per cent based on an individuals net income (or a couples combined net income) for the preceding tax year less deductions for age family size and disability The resulting amount is referred to as adjusted net income

The following are the rates for eligibility effective January 1 2010

Premium Assistance Subsidy Rates

Adjusted Net Income

Subsidy Level One Person

Family of Two

Family of Three or More

$0 - $22000 100 premium assistance

$000 $000 $000

$22001 - $24000 80 premium assistance

$1280 $2320 $2560

$24001 - $26000 60 premium assistance

$2560 $4640 $5120

$26001 - $28000 40 premium assistance

$3840 $6960 $7680

$28001 - $30000 20 premium assistance

$5120 $9280 $10240

Over $30000 Full Rate $6650 $12050 $13300

Premium Assistance Income Verification To verify eligibility each person who applies for premium assistance authorizes the Canada Revenue Agency to release income information to the Ministry of Health Services andor Health Insurance BC from the persons tax returns Verification takes place each year and where appropriate MSP adjusts the monthly premium of beneficiaries upward or downward based on the information received To apply see website httpwwwhealthgovbccamspinfobenpremiumhtmlmonthly

15

Prescription Coverage All people on income assistance receive prescription coverage when prescribed by a physician surgeon dentist midwife nurse practitioner optometrist or podiatrist However this does not mean all prescriptions will be covered Prescriptions that are usually covered are ldquogenericrdquo brands If you require medication that is not covered be aware that your doctor can request ldquospecial authorityrdquo for approval of certain medications For more information on ldquospecial authorityrdquo see the BC government website at httpwwwhealthgovbccapharmacaresasaindexhtml

Drugs that are not covered include Drugs included as part of a private clinical trial smoking cessation aids diet therapy drugs classified as or used for cosmetic purposes and new drugs currently under review by PharmaCare If you move from the province it is important to note that prescription coverage ends the day you leave the province Plan G Specific to people living with mental illness Plan G ensures no-charge psychiatric medication for individuals of any age that are registered with a mental health service centre who demonstrate a clinical and financial need To access this benefit contact your local mental health service centre or talk to your doctor Eye Exam A person is able to get an eye examination by an optometrist for up to $4483 or an ophthalmologist for up to 4890 You must pay any additional costs above these rates PWD S622 Schedule C S22

Glasses The Ministry provides for a pair of basic single vision or bifocal lenses and glasses every 3 years for adults with a new prescription every year for children with a new prescription or if there is a confirmed change in the refractive status of either eye Schedule C Definitions

Diet and Nutritional Supplements The available diet supports include PWD Reg S66

Diabetic Diet Supplement The Ministry pays an additional $3500 per month to an individual where the physician has confirmed the condition

Restricted Sodium An additional $1000 is provided if a physician confirms the need for reduced salt intake

Kidney Dialysis $30 for each calendar month for a person who requires kidney dialysis if the person is not eligible under the kidney dialysis service provided by the Ministry of Health

Gluten Free Diet A $40 diet allowance can be provided for each calendar month for which a person requires a gluten-free diet

Dysphagia $40 for each calendar month for a person who has dysphagia People who have dysphagia are also eligible to receive an additional $3000 towards the purchase of a blender

Cystic Fibrosis $50 for each calendar month for a person who has cystic fibrosis Schedule C S6 (for all of the above supplements)

16

High Protein Diet Supplement The Ministry can provide an additional $4000 if a person has any of the following conditions

cancer that requires nutritional support during - radiation therapy - chemotherapy - surgical therapy - or ongoing medical treatment

chronic inflammatory bowel disease

Crohnrsquos disease

ulcerative colitis

HIV positive diagnosis

AIDS

chronic bacterial infection

tuberculosis

hyperthyroidism

osteoporosis

hepatitis B

hepatitis C People requiring a high protein diet or dysphagia diet are also eligible to receive an additional $3000 towards the purchase of a blender More information on diet supplements can be found in Schedule C Section 6 PWD Regs Schedule C Section 6 (2) Of Note About Diet Allowances A person having two or more separate conditions for which a diet supplement can be provided only the higher diet allowance amount will be paid In order to obtain a diet supplement the physician must confirm the condition type of diet required (as specified in the list) and prescribes the allowance for up to 12 months This can be done by letter or written out on a prescription pad From time to time the Ministry has had a specific form to request a diet supplement so check with a Ministry worker to confirm how a diet supplement is currently being obtained Monthly Nutritional Supplement An additional supplement is available only to those with PWD status where it is confirmed by a physician that the person has a severe medical condition which has a directly result in a chronic progressive deterioration of health or wasting and that the supplements requested (nutritional supplementation vitamins and minerals) will prevent an imminent danger to life PWD Regs S67 Schedule C Section7 This supplement can provide an additional $16500 for nutritional supplementation when there is a confirmed need for additional caloric supplementation and two of the following symptoms malnutrition underweight status significant weight loss significant muscle mass loss significant neurological degeneration significant deterioration of a vital organ or moderate to severe immune suppression It can also provide an additional $4000 for vitamins and minerals Section 67 Section 7 of Schedule C PWD Regs

Short-term Nutritional Supplement The Ministry can also supply nutritional supplementation such as Ensure or Boost for up to 3 months when a physician verifies an acute short-term need for additional caloric supplementation in addition to regular dietary intake It also must be verified by the doctor that the nutritional supplementation is to prevent critical weight loss while recovering from surgery severe injury serious disease or the side effects of a treatment PWD Reg S67 (3) Natal Supplement Once you inform the Ministry with physician confirmation of a pregnancy a $4500 natal allowance is then provided by the Ministry each month and continues until the child is 7 months of age PWD Reg

S6 Schedule C Section 8 Formula for Infants If there is a medical reason that an infant is unable to nurse (ie mother has infectious disease infant unable to feed due to cleft pallet) the Ministry may provide for infant formula Speak to a worker if you need access to this supplement PWD Reg S67 (1) Schedule A S4 (6)

17

Enhanced Medical Supplements The Ministry is able to provide specific items and services for people with PWD status set out in Schedule C They include Dental Coverage for PWD People with PWD status are eligible for up to $100000 of dental coverage every two years Not all procedures are covered and the individual must cover any additional cost not covered PWD Reg S63 (1) Schedule C Section 4

This may include crown or bridge work It is beneficial to ask your dentist for a quote prior to having any service or treatment done so you know how much your cost will be Additional information on allowable fees and services can be obtained from your local Ministry office

Dentures Dentures can be provided for those with PWD provided they have never had dentures previously or have had their previous dentures for at least 5 years The amount for dentures is $100000 every two years PWD Reg Schedule C S4 (2)

Medical Equipment The Ministry is able to provide people with walkers canes and crutches if their doctor has prescribed the item an occupational or physical therapist has done an assessment and confirmed the need for the item the Ministry has pre-approved the item the item requested is the least expensive and there are no resources to meet the need for the item For wheel chairs or scooters it must be confirmed that the device will be required for the next 5 years There is also a maximum amount that can be issued for scooters which is $350000 PWD Reg Schedule C Section 33 amp 34

Also available Bariatric scooters up to a cost limit of $4500 when you weigh more than a conventional scooter can hold AND if the scooter is medically essential for you to achieve or maintain basic mobility (five-year replacement) PWD Reg Schedule C S34 (31) Non-conventional glucose meters if medically essential to test your blood glucose levels (five-year replacement) mdash for example a talking glucose meter for those with a visual impairment Orthotics and Bracing Custom made orthotics footwear are now covered up to a maximum of $165000 for PWD recipients In addition custom-made inserts are covered up to a maximum of $45000 PWD Reg Schedule C Section 310 Other bracing devices may be supplied if the item requested will prevent surgery be used for post-surgical care assist in physical healing from surgery injury or disease or to improve physical functioning that has been impaired by a neuro-musculo-skeletal condition The Ministry must also pre-approve the requested items and be satisfied there are no other resources to meet the need Other specific conditions can be found in Schedule C Section 310 (3) of the Employment and Assistance for Persons with Disabilities RegulationhttpwwwhsdgovbccaPUBLICATVOL1Part33-3htmc Devices may include

Foot abduction orthoses (no waiting period for replacement)

Inhaler accessory devices (ldquospacersrdquo or valved holding chambers

Hearing Aids A PWD recipient can be provided for hearing aids if prescribed by an audiologist The audiologist must have performed an assessment that confirms the need for the hearing aid The person also must have the pre-authorization from the Ministry and prove no resources available to obtain the required item PWD Reg Schedule C S311

18

Positioning and Breathing Devices Positioning devices such as beds and breathing device can be obtained if specific requirements are met These devices also may have cost restrictions Both positioning and breathing devices require pre-authorization through the Ministry and that there are no other available resources for the requested item For details see Section 3 of Schedule C of the PWD Regulations on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

Devices may include

Apnea monitors if medically essential to monitor your breathing (five-year replacement)

Floor-to-ceiling pole (second pole allowed if necessary) if medically essential to facilitate transfers (five-year replacement)

Nebulizers if necessary to avoid an imminent and substantial danger to your health (five-year replacement period and one-year period for accessories and supplies) Positioning items on a bed if medically essential to achieve or maintain your positioning mdash for example Symmetrikit Sidelyers and bed wedges

Positioning chairs and standing frames if medically essential to achieve or maintain your positioning (five-year replacement) Transfer aids if medically essential to facilitate transfers mdash for example belts boards and slider sheets (five-year replacement)

Toe orthoses if medically essential to achieve or maintain basic functionality (one-year replacement)

Tracheostomy humidifier if medically essential to moisturize air in order to allow you to breathe (five-year replacement)

Tracheostomy supplies if necessary to avoid an imminent and substantial danger to your health (two-year supply policy) Underliners for orthoses if medically essential for you to use an orthosis mdash for example sleeves and specialized socks for braces

Ventilator supplies if there is an imminent and substantial danger to your health (for up to 2 years) mdash for example the Ministry may provide you with sterilization items and distilled water to run your ventilator

Disposable Medical or Reusable Supplies There are restrictions on disposable or reusable medical supplies The items must be prescribed by a medical practitioner used in a medical procedure or treatment are necessary to avoid an imminent and substantial danger to health and there are no resources available to the family unit to cover the cost of the supplies For more information on this benefit see Schedule C Section 2(1)(a) of the PWD Regulations

Chiropractic Physiotherapy Massage Therapy and Podiatrist Services An additional 12 visits may be authorized by the Ministry if there is a medically confirmed acute need for the treatments and there are no resources to meet the need No more than 12 visits are available for these services combined ndash not an additional 12 for each service See Schedule C Section 2(1) (c) of the PWD Regulations

Medical Transportation The Ministry can provide for additional funding for the transportation to go to a doctor specialist or hospital for treatments or testing if it is not just for regular visits This is an available benefit under Schedule C 2(1)(f) The legislation can be found on-line at httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

The Ministry provides the bus pass program for people with PWD status for regular transportation needs

19

Other Disability Services amp Benefits Canada Pension Plan Disability Benefits Canada Pension Plan Disability [CPPD] provides financial assistance to CPP contributors who are unable to work because of a disability To apply you must be under age 65 meet the definition of having condition that is severe and prolonged worked and contributed for a specific amount time and have made sufficient contributions to qualify CPPD can be complicated If you would like more information on this topic you can pick up Newton Resource Centrersquos ldquoStep by Step Advocacyrdquo manual or go on-line to Service Canadarsquos website at httpwwwservicecanadagccaengsccppdisabilitydisabilitypensionshtml If you have been denied benefits the appeal process can be quite length (years) However in most cases we can help You can contact our Mental Health Consumer Advocacy Program for more information at (604) 596-1880

Tax Credits and Savings Benefits Registered Disability Savings Plan [RDSP] The federal government has introduced a new Registered Saving Disability Plan for people with disabilities that allow a person to save up to $20000000 in a registered savings account The contributions are not tax deductible and can be made up until the end of the year the beneficiary turns 59 You can have anyone contribute to the RDSP as long as you give written authorization You must also be eligible for the Disability Tax Credit Earnings accumulate tax-free until you take money out of your RDSP Contributions that are withdrawn are not to be included as income for the beneficiary when paid out of a RDSP However the Canada disability savings grant (CDSG) Canada disability savings bond (CDSB) and investment income earned in the plan will be included in the beneficiaryrsquos income for tax purposes when paid out of the RDSP (See next page for more information on these benefits) Be aware you must keep your contributions in the RDSP for 10 years if you have received a grant or bond through the two programs outlined below If you take money out of the Registered Disability Savings Plan early you will have to pay back all the money you received through the grant and bond Canada Disability Savings Grant [CDSG] Through CDSG the Government deposits money into your

RDSP to help you save The Government provides matching grants of up to 300 depending on the

amount contributed and the annual income of the family with the Registered Disability Savings Plan The

maximum grant amount is $3500 each year with a limit of $70000 over your lifetime

Canada Disability Savings Bond In qualifying you could receive up to $1000 a year from the

Government with a limit of $20000 over your lifetime Contributions do not need to be made to the RDSP

in order to receive the bond

Note The income thresholds of $75769 for the Disability Savings Grant and $21287 and $37885 for the

Disability Savings Bond respectively are indexed and will change over time Please visit wwwrdspcom

for updated information

Disability Tax Credit [DTC] This is a credit through income tax reduces the

amount of tax that a person with a disability has to pay The benefits includes a

yearly tax credit on your tax return (current and future years) additional credits for

you or a family member (ie the Caregiver credit) and possibly a retroactive claim

for every year your condition existed (for up to 10 years) This could result in lump

sum refund

20

Eligibility for Disability Tax Credit To get the Disability Tax Credit you must have a physical or mental

condition which affects one or more of your basic activities of daily living The condition must have lasted

or is expected to last for at least one year (continuously) There is no age restriction for the applicant for

DTC You will need to have your doctor (or optometrist audiologist occupational therapist psychologist

or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and

return it to the Canada Revenue Agency You can find the form at httpwwwcra-arcgcca

Other Benefits to Access with Disability Tax Credit Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including

Medical Expenses (including Attendant Care)

Caregiver Amount Credit

Child Disability Benefit (CDB)

Infirm Dependent

Child Care Expenses (Disability Supplement)

Disability Supports Deductions

Working Income Tax Benefit (WITB) (Disability Supplement)

Child Fitness Tax Credit (Disability Supplement)

Home Buyers Tax Credit

Find out more about allowable medical expenses deductions and tax credits and how you can use them if you support people with disabilities Canada Revenue Agency general enquiries 1 (800) 959-8281 TTY 1 (800) 665-0354

Child Disability Benefit If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit the child may be eligible for the Child Disability Benefit The CBD amount is calculated according to base income which is determined by the number of children for whom the CCTB is received Contact CRA at 1(800) 387-1193 for more information The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Childrens Special Allowances payments To apply families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child The DTC application can be found on-line at httpwwwcra-arcgcca or picked up at your local Canada Revenue Agency The Child Tax Benefit application found on-line at httpwwwservicecanadagcca or picked up at your local Service Canada Office

Sales Tax Exemptions Many goods and services used by people with disabilities are exempt from the goods and services taxharmonized sales taxes (GSTHST) For instance devices and supplies including

wheelchairs walkers hearing aids patient lifters as well as health and personal care services

Some programs are also tax exempt like Meals on Wheels recreational programs and camps For a complete list call GSTHST Information 1(800) 959-5525 by TTY 1 (800) 665-0354

Other Transportation Benefits handyDart handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices This service will pick up at the personrsquos home and drop the individual at his or her destination Eligibility You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance Pets are only allowed if they are a service animal

Size of Mobility Devices handyDART lifts are able to accommodate mobility devices that fit within the following measurements Width 94 cm (37 in) Length 122 cm (48 in) Weight on the lift 364kg (800 lbs) when the device is occupied and includes the handyDART driver

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 4: “Persons With Disabilities” Quick Reference Guide:

4

Introduction When individuals are first approved for ldquoPersons with Disabilitiesrdquo status [PWD] they often ask how the program works and what benefits they may be entitled to This Quick Reference Guide outlines basic information about the PWD program related benefits and how to access the benefits It also includes references for other disability related programs and benefits offered federally provincially and municipally When possible we have also included where you may seek out additional information on the programs and benefits We have cited applicable legislation and internet sites to assist you in accessing these benefits

About Us Our advocacy programming has provided support information and services to the people of our community for over 20 years and has provided specific services for mental health consumers for over ten years Through the Mental Health Consumer Advocacy Program we provide basic information support referral professional consultation and direct advocacy services on Income Assistance Residential Tenancy and Canada Pension Plan Disability benefits If you have had your income assistance benefits denied reduced or discontinued denied Canada Pension Plan Disability benefits or if you are dealing with a tenancy issue please be aware that in most cases there is a time limit to challenge the decision or eviction For instance if you have been denied an income assistance benefit there is a 20 business-day time limit to appeal We may be able to help you through the appeal process and encourage you to call us for assistance as soon as possible Newton Resource Centre also provides other programs and services including

Sources Employment Services Homelessness Prevention Program Disability Support Advocacy Program Poverty Law Program with Services in Punjabi Free Income Tax Services Pro Bono Legal Services Surrey Rent Bank

For more information on these programs call (604) 596-2311

Basic Information on Disability Benefits Who delivers the program The Persons With Disability [PWD] program is a provincial government program The Ministry responsible for delivering the program is the Ministry of Social Development [MSD or ldquothe Ministryrdquo] The Persons with Disabilities [PWD] benefits program is a component of the income assistance program While all the benefits that are available through the regular income assistance program are available to those with PWD status there are additional specific benefits available specifically for people that are eligible for PWD Can I get Persons with Disabilities benefits Persons with Disabilities (PWD) benefits are for people who live in BC and are 18 years old or older You can apply for PWD benefits six months before you turn 18 This will give the Ministry time to process your application so you can start getting benefits when you turn 18 In order to obtain these benefits you will have to show that

a doctor says your disability is severe and expected to last for at least two years AND

a ldquoprescribed professionalrdquo (such as a doctor psychologist physical or occupational therapist social worker nurse nurse practitioner or chiropractor) says your disability will prevent you from completing your ldquodaily living tasksrdquo on your own

5

You will also have to show that because of your disability you need

help from an assistive device (such as a wheelchair including such things as cane walker breathing or positioning devices etc)

significant help from another person OR

help from an assistance animal (such as a guide dog) TIP When you apply for PWD status it is important to show the Ministry that you need help to do daily living tasks ndash such as preparing your own meals shopping keeping your house reasonably clean or managing your money or medication ndash even if you are not getting that help now It can be hard to go into detail about how serious your disability is but try to describe your situation as completely and with as much detail as possible When PWD Eligibility Starts The Ministry will notify you by letter when you are approved for PWD That letter will have a date at the top which is the date of approval However eligibility for PWD commences the month after the month of approval For example If the date on the letter is August 25 this is the date you were approved but eligibility wouldnrsquot start until September 1

st This happens

occasionally when approval for PWD benefits is late in the month This is because the income assistance benefits cheque for the next month may have already been issued by the Ministry at your old rate This means you should be eligible for an adjustment cheque that raises you to the proper PWD rate If this seems to be the case for you contact the Ministry and ask for the appropriate adjustment Also note if your approval happens late in the months the Ministry may have already issued benefits for the next month at your old rate Should this happen contact the Ministry for an ldquoadjustment chequerdquo This is where they will issue a ldquotop uprdquo cheque for the portion you didnrsquot receive

How Long the Designation Lasts Once approved the PWD status is designated for 5 years At the end of this time period the Ministry may continue the status by doing an internal review you may be asked for an update of your medical status or the Ministry may ask you to reapply and do the whole application process again

No Wrong Door When you are on income assistance you are assigned to a specific office based on your postal code However the Ministry asserts they have a ldquono wrong doorrdquo policy This means if you need to access services or drop off information to the Ministry you can go to any income assistance office Be aware however that if the Ministry is requires you to come into the office for an annual financial review or meeting you will be required to go to your specific

office No Assigned Worker The Ministry has moved to a call centre model which means whenever you call the Ministry now your call goes into the central centre and not to your specific office Moreover the ministry does not provide a Ministry worker rather provides services on a first come - first available worker system

The Ministry maintains however that if this is particularly problematic for you due to mental health issues or other reasons you can request to have a ldquospecificrdquo worker but warns this could cause an interruption of services if that particular worker is unavailable Only In British Columbia Unlike Canada Pension Plan [CPP] and Canada Pension Plan Disability benefits [CPPD] that can be issued anywhere you live in Canada Persons with Disabilities [PWD] status and benefits are not transportable to another province or territory in Canada It is a program delivered through the British Columbian government If you move outside of BC to another province or territory you will have to apply for the income assistance disability program offered there and prove that you meet that programrsquos definition of disability

6

Out of Province for More than 30-days Your PWD benefits will not continue if you are outside of the province for more than 30-days Benefits can be reinstated upon return by going through the application process again and if it is within the 5-year eligibility time for PWD you will again have the PWD status

Under special circumstances you may be authorized by the Ministry to be out of the province for more than 30-days but only if it is in relation to a specific medical treatment not available in British Columbia and these special treatments or surgeries must have pre-approval by the health authority

Reporting and Record Keeping The Ministry requires you to report any change of circumstance and report any money you receive We suggest you take things a step further Get a notebook (or file folder) and divide the pages into months Whenever you speak to an income assistance worker attend a meeting with the Ministry of Social Development or supply any documentation record it in your notebook Whenever you supply information to the Ministry ndash get a photocopy date-stamped and secure it in the notebook at the appropriate month This ensures that you can prove to the Ministry that you submitted all required information now or in the future

About the Money Means Tested Now that you have been approved for disability status be reminded that it is not a ldquopensionrdquo It is still ldquomeansrdquo tested In plain language that means you still need to show Income Assistance that you do not have the ldquomeansrdquo to cover your basic necessities

Income amp Assets Earned and Unearned Income The Ministry classifies all income a person receives while on income assistance as either ldquoearnedrdquo or ldquounearnedrdquo income ldquoEarnedrdquo Income Money you receive from working an income tax refund and income from the rental of rooms in your residence are classified as ldquoearned incomerdquo and with PWD status there is also an ldquoexemptionrdquo to earned income as defined below

Earnings Exemption on Employment Income The ldquoPerson with Disabilitiesrdquo program recognizes people with disabilities may have some capacity to work You must be on PWD for the previous month an initial qualifying period then individuals with PWD status are allowed to earn up to $80000 per month before their assistance will be affected and $100000 if there is a spouse or dependent

Couples both with PWD status are eligible for a total of $160000 earnings exemption which can be earned by one member of the family alone or split between the two If a PWD recipient earns more than the exemption amount of $80000 the remaining amount of earned money will be deducted dollar for dollar off the personrsquos income assistance cheque Remember earned income is declared on the income assistance reporting stub and should be submitted by the 5

th day of the following month Any amount over your allowable amount will be deducted off of the

following monthrsquos cheque from income assistance So be prepared to save your earned income at least one month if not two to cover your expenses for the following month when you will receive that smaller income assistance cheque For Example if you earn $110000 in January you would declare it on the stub you submit by February 5

th the first $80000 would be exempt the remaining $30000 would be

deducted from your income assistance benefit for March which is issued at the end of February Income In-excess If a personrsquos earned income exceeds their income assistance amount the person will not be eligible for financial benefits It is called ldquoincome in-excessrdquo If a person remains ldquoincome in-excessrdquo for more than two months and the Ministry has not issued a cheque for two months the personrsquos file will close However the person will still be eligible for medical benefits as long as the person is eligible for Premium Assistance

7

Medical Services Only Due to Income In-Excess It is important to note that if the person becomes ineligible as a result of employment income over the income assistance rate the personrsquos file will turn into a ldquomedical services only filerdquo [MSO file] as long as the person is eligible for Premium Assistance This means the person will still have basic medical benefits including being able to see a doctor prescription coverage and access to extended medical benefits such as dental and mobility devices Also of importance is if the person becomes ill or their disability again impairs them to such a degree that he or she is unable to continue to work the person can return to income assistance After going through the financial application process again the PWD status will be put back into place without having to apply for the disability program again as long as the person is still within the 5-year PWD designation period ldquoUnearnedrdquo Income All other income except what is classified as ldquoearnedrdquo income is classified as ldquounearnedrdquo income This includes money annuities stocks bonds shares and interest bearing accounts or properties pensions from the federal government war disability pensions military pensions and war veteranrsquos allowances employment insurance insurance benefits except insurance paid as compensation for a destroyed asset private disability insurance ICBC settlements winnings from games of chance GST Child Tax Credit BC Family Bonus to name a few (See next section on exempt income) PWD Regs part 1 ndash Interpretation Also see schedule B Net Income Calculations 1a

To see a complete list of unearned income go to the BC Employment and Assistance Persons with Disabilities legislation on-line to httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm1

Exempt Income Some types of income are always exempt such as GST and Child Tax Credit Family Bonus is exempt however if the Ministry advanced you family bonus through your income assistance cheque that amount will be returned directly to the Ministry from your first Government of Canada cheque This includes child tax credit national family bonus and BC family bonuses Applying for Income from Another Source The Ministry requires all individuals on income assistance to apply or pursue any income from any other source for which they may be eligible For instance once a person is approved for PWD the Ministry will require the person to apply for Canada Pension Plan Disability [CPPD] benefits If the person refuses to apply the Ministry can deny PWD benefits for ldquofailure to pursue other incomerdquo This discontinuance of assistance would continue until the person pursues the income by applying Receiving Other Money If you do become eligible for income from another source such as CPPD benefits private disability benefits or WCB the money will be deducted from your income assistance This is because it is classed as ldquounearnedrdquo income (unless there is a specific exemption for that source of money) One-Time Payment and Awards One time awards that are not specifically defined by the Ministry (in Section 7 of Schedule B) are considered exempt up to the Families Asset level (see pg 11) for asset levels) Ongoing monthly financial awards are considered unearned income Examples of these types of payments would include eviction compensation ndash criminal injury or insurance settlement (except replacement of an asset ndash see below) ICBC ndash Replacement of Vehicle - When ICBC pays an individual out for replacing a vehicle this money is exempt for the purpose to replace the vehicle Income Becomes Assets In the first month when you receive the money it is considered ldquoincomerdquo If the amount you have received is over your income assistance rate you will not receive a cheque the following month However money remaining after the change of the calendar month is considered your ldquoassetrdquo If the amount you receive is over your asset level amount (see additional information about asset levels below) the Ministry will expect the money to last $200000 per 30 days

8

It is also important to know that you may be able to set up a trust fund (to be explained later) to preserve the money which can be used for disability related costs promotion of independence later on Assets Assets are defined as (a) equity in any real or personal property that can be converted to cash (b) a beneficial interest in real or personal property held in trust or (c) cash assets

Asset Limits and Exempt Assets People on income assistance are allowed to have money and property however the Ministry sets limits and conditions on assets For instance a single person with PWD status is allowed to have $500000 in cash or financial products that can be converted to cash and can own a home of any value as long as the person lives in the home That is because it is then considered an ldquoexemptrdquo asset Other exempt assets include personal possessions and necessary household items business tools and a personrsquos primary vehicle Of special note people with PWD status have no limit on the value of the vehicle they can own unlike people with regular income assistance where there is a limit on the equitable value of the vehicle of $1000000 (For complete exempt asset list see PWD Section 10 on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm10)

Limits on Assets and Earnings Exemption

Dependants include spouse or spouse and children or single parent with children

Discretionary and Non-Discretionary Trusts Trusts A trust is a way for a person with PWD status to have money over and above the asset limit that can be used on disability related costs over the course of a personrsquos lifetime There are specific requirements for a trust to be recognized by the Ministry and further there are limitations on the use of the money briefly outlined below A trust is a legal agreement drawn up by a lawyer that allows a beneficiary to have money or other assets ldquoin trustrdquo and a trustee who manages the assets on behalf of the beneficiary At trust can also be set up set up for someone through a will but is not implemented until the will comes into effect There are two types of trusts Discretionary Trust With a discretionary trust the person with PWD status is the beneficiary and that personrsquos trustee makes the decisions on how the money is used There is no limit on the amount of money that can be held in this type of trust Non-discretionary Trust While with a non-discretionary the beneficiary (person with PWD status) will have some decision making ability on the use of the money With this type of trust there is a life-time

maximum capital amount of $20000000 that can be put into the trust The money held in either type of trusts can only be used in used in certain ways for it to be ldquoexemptrdquo when coming out of the trust If used outside of these conditions it will be considered ldquoincomerdquo by the Ministry Specifically there are no limits on spending out of the trust on expenses connected to renovations related to

disability or repairs to a home caregiver service education and training and medical devices or aids

PWD Status 1 person Family 1 and

Dependents

Family Both Adults

have PWD Status

Asset Limit $500000 $1000000 $1000000

Earnings Exemption $80000 $80000 $160000

Discretionary Trust Limit

No Limit No Limit No Limit

Non-Discretionary Trust

$200000 Limit $200000 Limit $200000 Limit

9

T0here is another category under the use of trust fund money where a total maximum amount $800000 can be drawn out of the trust fund over the year that will promote the person with disabilities to live more independently When using money from the trust for this purpose be sure to keep good records and all of your receipts as the Ministry does a review of the use of the trust dollars yearly If you go over the annual limit the amount over the $800000 will be considered ldquoincomerdquo and will mean you received too much on your income assistance cheque resulting in an ldquooverpaymentrdquo by the Ministry Understanding trusts and how they work can be complicated but there are lots of resources available including

Newton Resource Centrersquos ldquoDisability Benefits and Trustsrdquo that can be picked up at our office

BC Coalition of Person with Disabilities Fact Sheet on ldquoTrustsrdquo which can be found on-line at

httpwwwbccpdbcca

PLANrsquos ldquoIn Trustrdquo booklet that can be found on-line at httpwwwplancasectionsprovincialhtml The Ministry of Social Development also has a booklet called ldquoDisability Assistance and Trustsrdquo that can also be found on-

line at httpwwweiagovbccapublicatpdfDisabilitiesTrustspdf

Support amp Shelter The Ministry issues financial benefits in two portions The first portion is support portion Once approved for PWD status there will be an increase to the support portion of the income assistance cheque For instance a single person will see his or her support amount increase from $23500 to $53142 This is the amount issued for the necessities of basic living including food clothing transportation and extras (Also see bus pass medical transportation handyDart and other transportation options) Schedule A of the PWD Regs

The second part of the income assistance cheque is the shelter portion which covers rent or mortgage related costs including required insurance utilities and land-line phone There is no change to the shelter amount based on the new PWD status

PWD Support and Shelter Rates

Be aware that the shelter amount is based on the actual shelter costs incurred by the person each month For instance a single person is eligible for $37500 each month but if the person lives in low-income housing and only has shelter expenses of $28500 each month the Ministry will only issue $28500 - the actual cost for the personrsquos shelter

Classification PWD Shelter Support Total

Single Person 375 53142 90642

Couple One with PWD 570 70056 127056

Couple One with PWD with One Child

(Shelter amount increases with of children)

660 Shelter amount increases with of

children

79456 145456

Couple Both with PWD 570 94906 151906

Couple Both with PWD with One Child

(Shelter amount increases with of children)

660 Shelter amount increases with of

children

104306 170306 Depends on $

for shelter

Single parent with 1 child (Shelter amount increases with

of children)

570 Shelter amount increases with of

children

67208 124208 Depends on $

for shelter

Shelter Rates for PWD

when there are associated shelter costs

Single $375 2 Member Family $570 3 Member Family $660 4 Member Family $700 5 Member Family $750 6 Member Family $820

10

Pre-Natal Shelter Allowance The Ministry can also issue to a sole recipient with PWD status an additional $19500 per month upon confirmation of pregnancy to secure adequate housing and this amount will continue for the duration of the pregnancy PWD Reg S431 Schedule A 54 (6)

An individual must meet the following requirements to be eligible

be applying for or receiving income assistance PPMB or PWD benefits

have written confirmation from a doctor nurse practitioner or registered midwife that you are pregnant

be single and have no dependants (meaning no other children who live with you half the time or more) AND

prove in writing that you have shelter costs above $375 (the current shelter rate for a single person) either where you live now or where you plan to move httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 90 Section 4 (6) of Schedule A PWD Regs

Other Benefits Available Through the PWD Program There are other important benefits available to people with disability status They are outlined briefly to ensure people with PWD know they can access these additional benefits

Supplements Crisis Supplement The Ministry can issue a crisis supplement to a PWD recipient if the Ministry is satisfied that there is an unexpected expense or an item unexpectedly needed and that without the item may result in a danger to the physical health of any person in the family unit or that may result in the removal of a child and there is no available resource to meet the need They can issue the following amounts related to specific need Food ndash The Ministry may only issue up to a maximum of $2000 per the number of people in the family unit per month For example

1 person up to $2000 maximum in a calendar month 3 people in the family unit up to $6000 maximum in a month

Shelter - The Ministry can only issue a crisis supplement for shelter up to the maximum amount of the regular shelter entitlement For instance a 2 person family unit has a maximum shelter entitlement of $57000 the Ministry may only issue under a crisis supplement for shelter a maximum of $57000 even if their actual rent is $60000 To verify the situation is a crisis the person would be required to produce an eviction notice before the Ministry would consider it a crisis This means the Ministry will not consider it a crisis if a person already realizes they will not be able to pay their rent by the end of the month The person must have an actual eviction notice before itrsquos considered a ldquocrisisrdquo by the Ministry

If the crisis supplement were insufficient to resolve the crisis the person would have to show the Ministry how he or she could come up with the remainder of the money to resolve the outstanding amount owing before the crisis supplement would be issued For example the eviction notice cites the amount owing as $60000 the individual would have to show how they would come up with the additional $3000 before the Ministry would issue the crisis supplement PWD Reg S57

11

Crisis Supplement for Clothing ndash The Ministry has the legislative authority to issue a crisis supplement for clothing up to a maximum of $10000 per person and up to a maximum of $40000 annually regardless of the number of persons in a family past 4 people For example a family unit of 5 people loses all of their clothing in a fire in August the maximum amount the Ministry can issue is $40000 for a family of (5) The Ministry would not be able to issue another clothing crisis supplement until next September The requirements for being eligible are the same as all requests for a crisis supplement an unexpected expense or an item unexpectedly needed that without it would result in a danger to the physical health or ldquorisk of child apprehensionrdquo

Maximum Amount on Crisis Supplements - The Ministry has a maximum on the total dollar amount of crisis supplement a person can receive in a year That amount is twice a personrsquos regular entitlement For instance if a single personrsquos regular entitlement is $906 the maximum amount of crisis supplement that can be issued cannot exceed $181200

What a Crisis Supplement Cannot Cover - Crisis supplements cannot be provided for items covered in Schedule C ndash Health Benefits httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm57

Ministryrsquos Discretion - Crisis supplements are by Ministry discretion and the maximum amount may not be given For example a worker may only issue a $1000 crisis supplement for food when he or she could issue up to $2000 for the month Other Notables ndash A crisis supplement can only be provided for the month in which the supplement is requested Meaning they cannot be used to pay for something obtained last month or to reimburse for something a person has already purchased A person may appeal the denial of a crisis supplement but you cannot appeal for more than the maximum amounts previously outlined

Security Deposits The Ministry can issue a security deposit to help secure a residence Security deposits cannot be given out after a person has moved into the residence To be eligible an ldquointent to rentrdquo form must be completed by the landlord and submitted to the Ministry in order to for a security deposit to be issued There is a maximum of 2 security deposits that the Ministry can issue A third security deposit may be issued by special authority if a person is fleeing an abusive relationship rented residential accommodations are being sold or demolished and notice to vacate has been given been condemned or family unit is homeless or at risk of being homeless PWD Reg S56

Repayment of Security Deposits - The month after receiving a security deposit $2000 will be deducted from a personrsquos cheque This will continue until the amount of the security deposit is paid off If a second deposit is issued the Ministry may start to take a greater amount with the consent of a recipient even if you already have more than $20 per month deducted to repay the Ministry for other things (such as repayable hardship assistance) If you cannot afford to pay back more than $20 per month explain this to the Ministry They should wait to deduct the other money that you owe until your security deposit is repaid PWD S56 (3)

httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 91

Moving Supplement The Ministry may provide a moving supplement if the person is moving to substantially less rent (approximately $10000 less than current shelter amount) They will also assist if an individualrsquos place has been sold is being demolished or is condemned and notice to vacate has been given or if a person is facing an imminent threat to the physical safety of anyone in the family unit An Individual is only eligible for this supplement if no other financial resources to cover the costs and receives Ministerrsquos approval before incurring costs and least expensive appropriate mode of moving or transportation PWD Reg S55

The Ministry may also assist a person to move anywhere in Canada if a person has confirmed employment or to another province if the move will improve a personrsquos living circumstance Unfortunately the Ministry does not usually issue assistance with moving possessions beyond carry on items unless the items are necessary in relation to a personrsquos disability (ie motorized mobility device) httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm55

12

Christmas Supplement On the cheque for the month of December people on income assistance including those with PWD status will receive an additional amount The amounts are for singles $3500 couples $7000 and an additional $1000 per child httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm44 PWD Reg S44(1)

Co-op Supplement The Ministry can assist with the purchase of 50 of the amount maximum up to $85000 Individual must sign a promise to repay form PWD Reg S43

Camp Fees The Ministry may issue fees for a child to go to a recognized camp Information must be provided to the Ministry worker Guide Dog Allowance The Ministry can issue an addition $9500 per month for the care of a guide dog PWD Reg S60 Burial The Ministry has the ability to provide for the necessary costs of the transportation and the burial or cremation of a deceased personrsquos body if the deceased personrsquos family or estate has no resources available to meet those costs

Transportation with PWD Status Bus Pass Supplement One of the greatest benefits of PWD is eligibility for the Bus Pass Program For $4500 per year (your cost) you can receive an annual bus pass To apply please call toll free 1-866-866-0800 A recording will tell you that you have reached the Ministry of Social Development Press 4 when the recording picks up and then press 3 for the Buss Pass Program Additional contact information to access the Bus Pass program is as follows TTY (for hearing and speech-impaired) 1-800-855-0511

E-mail HSDBUSPAgovbcca

Fax 1 (250) 414-4888

Mail Ministry of Social Development BC Bus Pass Program PO Box 9985 StnProvGovt Victoria BC V8W 9R6 Also eligible for the $4500 annual bus pass are individuals who are more than 60 years of age on income assistance or receive federal spousersquos allowance or federal guaranteed income or is 65 and meets all the requirements of the federal guaranteed income except the 10 year residency httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm51 PWD S51

Special Transportation Subsidy [STS] This is an alternate benefit to the bus pass program It is provided to people with PWD that live in an area where the Bus Pass program is available but cannot use the bus because of their disability or because it could make their disability worse The Ministry has a specific form that must be completed by the individualrsquos doctor confirming that the person is unable to use the Bus Pass program or any other public transportation service including handyDart or Taxi Savers and that the person needs alternate transportation such as paying to get rides or to cover the expense of running their own vehicle The amount issued to the person eligible for the STS for the special transportation subsidy is approximately amount of the subsidized portion of the annual bus pass Upon approval the person will receive a lump sum amount and will be required to budget that amount over the course of the year The subsidy amount will also be prorated dependant on what month he or she applied and becomes eligible If a person currently has a bus pass and is now applying for special transportation subsidy they will have to turn in their bus pass upon approval

13

Transportation for Hearings The Ministry may assist with the costs of transportation for an individual that must attend a hearing in relation to a child protection issue or assigning maintenance rights The Ministry can also assist with child-care costs living costs and fees associated with attending the maintenance hearing PWD Reg S55

Employment amp PWD

Volunteer Supplement The Ministry has begun to phase out the community volunteer supplement program November 1 2011 the Ministry indicated that it would continue payments or allow applications to continue for anyone who

had already started getting the community volunteer supplement as of October 31 2011 OR

has been on the wait list for this supplement as of August 8 2011 and submitted an application for it between August 8 and October 31 2011

Training Initiative Supplement You may be eligible for a training supplement of $5000 per month for participating in a training program for 6 months with consideration of an additional 6 months if the Ministry is satisfied the person with disabilities would benefit from additional participation You are not eligible for this benefit if you have received the volunteer or incentive supplement (Legislation s49(1) Talk to a Ministry worker prior to starting for more information and approval httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm49 PWD Reg S49

Employment Programs Employment Program for Persons with Disabilities offers career planning skills assessment pre-employment services job training and placement provision of necessary employment supports disability management assistance follow-up workplace support and employment crisis services The program may provide transportation assistance such as bus tickets or employment supports such as work boots and may be able to access receive a work experience placement Contact your Ministry worker if you are interested in accessing these services or an employment centre in your area All employment programs are voluntary as people with PWD status have no obligations to search for employment or participate in work related programming

Confirmed Job Supplement If you require transportation clothing tools or other employment-related items to be able to start employment that will enable you and your family come off income assistance the Ministry can provide a supplement up to $100000 To be eligible for this supplement you must meet all of the following criteria

someone counted as part of your family unit gets a confirmed job that will make it possible for your family to leave income assistance hardship assistance or PWD assistance AND

the person with the job needs a specific item related to the job in order to start work AND

your family unit has no other funds available to purchase the item(s) PWD Reg S54

Talk to your Ministry worker if you wish to access this supplement as there are certain requirements that need to be met httpwwwhsdgovbccaPUBLICATVOL1Part33-3htm561 Section 56 (1)

Medical Coverage Basic Medical Coverage All income assistance recipients including people with PWD status or benefits are eligible for basic medical coverage which includes being able to see a doctor medical specials eye examinations hospital stays emergency ambulance service and prescription coverage However once you are approved for PWD you are also able to access Schedule C benefits (see page 23) Medical Benefits when Traveling MSP coverage is available through BCrsquos health care system when you are traveling In other provinces the costs are billed through their medical coverage programs and collected directly between the health care systems

14

When traveling outside of Canada you should be aware that coverage through the MSP is based upon pre-determined rates and may not cover all or any of the costs which would then be the responsibility of the person who has received the treatment Consequently it is recommended you purchase additional medical coverage when traveling outside of Canada Medical Coverage When Moving to Another Province If you should move to another province MSP coverage will continue for the balance of the month you leave and for an additional two months Of note if you move out of province prescription coverage ends the day you leave the province You should apply for medical coverage in your new province or territory immediately upon arrival Also be aware that PWD is only recognized in BC If you move to another province you will have to apply for disability under the disability program offered in that province Medical Coverage When leaving PWD for employment income and CPP Income you will continue to receive medical benefits as long as you qualify for Premium Assistance or Guaranteed Income Supplement For people under 65 must you must meet the Premium Assistance eligibility requirements For people that are over 65 you must qualify for Guaranteed Income Supplement If you cease to qualify for medical services only you are still eligible for general health supplements up to 1 year If you are leaving the PWD program for employment you will be able to receive additional medical benefits as long as you qualify for Premium Assistance The Ministry has a useful chart outlining the eligibility criteria for MSO at wwwgovbccahsd (on the left-hand navigation panel click Ministry Fact Sheets mdash Medical Services Only) Premium Assistance

Provides subsidies ranging from 20 to 100 per cent based on an individuals net income (or a couples combined net income) for the preceding tax year less deductions for age family size and disability The resulting amount is referred to as adjusted net income

The following are the rates for eligibility effective January 1 2010

Premium Assistance Subsidy Rates

Adjusted Net Income

Subsidy Level One Person

Family of Two

Family of Three or More

$0 - $22000 100 premium assistance

$000 $000 $000

$22001 - $24000 80 premium assistance

$1280 $2320 $2560

$24001 - $26000 60 premium assistance

$2560 $4640 $5120

$26001 - $28000 40 premium assistance

$3840 $6960 $7680

$28001 - $30000 20 premium assistance

$5120 $9280 $10240

Over $30000 Full Rate $6650 $12050 $13300

Premium Assistance Income Verification To verify eligibility each person who applies for premium assistance authorizes the Canada Revenue Agency to release income information to the Ministry of Health Services andor Health Insurance BC from the persons tax returns Verification takes place each year and where appropriate MSP adjusts the monthly premium of beneficiaries upward or downward based on the information received To apply see website httpwwwhealthgovbccamspinfobenpremiumhtmlmonthly

15

Prescription Coverage All people on income assistance receive prescription coverage when prescribed by a physician surgeon dentist midwife nurse practitioner optometrist or podiatrist However this does not mean all prescriptions will be covered Prescriptions that are usually covered are ldquogenericrdquo brands If you require medication that is not covered be aware that your doctor can request ldquospecial authorityrdquo for approval of certain medications For more information on ldquospecial authorityrdquo see the BC government website at httpwwwhealthgovbccapharmacaresasaindexhtml

Drugs that are not covered include Drugs included as part of a private clinical trial smoking cessation aids diet therapy drugs classified as or used for cosmetic purposes and new drugs currently under review by PharmaCare If you move from the province it is important to note that prescription coverage ends the day you leave the province Plan G Specific to people living with mental illness Plan G ensures no-charge psychiatric medication for individuals of any age that are registered with a mental health service centre who demonstrate a clinical and financial need To access this benefit contact your local mental health service centre or talk to your doctor Eye Exam A person is able to get an eye examination by an optometrist for up to $4483 or an ophthalmologist for up to 4890 You must pay any additional costs above these rates PWD S622 Schedule C S22

Glasses The Ministry provides for a pair of basic single vision or bifocal lenses and glasses every 3 years for adults with a new prescription every year for children with a new prescription or if there is a confirmed change in the refractive status of either eye Schedule C Definitions

Diet and Nutritional Supplements The available diet supports include PWD Reg S66

Diabetic Diet Supplement The Ministry pays an additional $3500 per month to an individual where the physician has confirmed the condition

Restricted Sodium An additional $1000 is provided if a physician confirms the need for reduced salt intake

Kidney Dialysis $30 for each calendar month for a person who requires kidney dialysis if the person is not eligible under the kidney dialysis service provided by the Ministry of Health

Gluten Free Diet A $40 diet allowance can be provided for each calendar month for which a person requires a gluten-free diet

Dysphagia $40 for each calendar month for a person who has dysphagia People who have dysphagia are also eligible to receive an additional $3000 towards the purchase of a blender

Cystic Fibrosis $50 for each calendar month for a person who has cystic fibrosis Schedule C S6 (for all of the above supplements)

16

High Protein Diet Supplement The Ministry can provide an additional $4000 if a person has any of the following conditions

cancer that requires nutritional support during - radiation therapy - chemotherapy - surgical therapy - or ongoing medical treatment

chronic inflammatory bowel disease

Crohnrsquos disease

ulcerative colitis

HIV positive diagnosis

AIDS

chronic bacterial infection

tuberculosis

hyperthyroidism

osteoporosis

hepatitis B

hepatitis C People requiring a high protein diet or dysphagia diet are also eligible to receive an additional $3000 towards the purchase of a blender More information on diet supplements can be found in Schedule C Section 6 PWD Regs Schedule C Section 6 (2) Of Note About Diet Allowances A person having two or more separate conditions for which a diet supplement can be provided only the higher diet allowance amount will be paid In order to obtain a diet supplement the physician must confirm the condition type of diet required (as specified in the list) and prescribes the allowance for up to 12 months This can be done by letter or written out on a prescription pad From time to time the Ministry has had a specific form to request a diet supplement so check with a Ministry worker to confirm how a diet supplement is currently being obtained Monthly Nutritional Supplement An additional supplement is available only to those with PWD status where it is confirmed by a physician that the person has a severe medical condition which has a directly result in a chronic progressive deterioration of health or wasting and that the supplements requested (nutritional supplementation vitamins and minerals) will prevent an imminent danger to life PWD Regs S67 Schedule C Section7 This supplement can provide an additional $16500 for nutritional supplementation when there is a confirmed need for additional caloric supplementation and two of the following symptoms malnutrition underweight status significant weight loss significant muscle mass loss significant neurological degeneration significant deterioration of a vital organ or moderate to severe immune suppression It can also provide an additional $4000 for vitamins and minerals Section 67 Section 7 of Schedule C PWD Regs

Short-term Nutritional Supplement The Ministry can also supply nutritional supplementation such as Ensure or Boost for up to 3 months when a physician verifies an acute short-term need for additional caloric supplementation in addition to regular dietary intake It also must be verified by the doctor that the nutritional supplementation is to prevent critical weight loss while recovering from surgery severe injury serious disease or the side effects of a treatment PWD Reg S67 (3) Natal Supplement Once you inform the Ministry with physician confirmation of a pregnancy a $4500 natal allowance is then provided by the Ministry each month and continues until the child is 7 months of age PWD Reg

S6 Schedule C Section 8 Formula for Infants If there is a medical reason that an infant is unable to nurse (ie mother has infectious disease infant unable to feed due to cleft pallet) the Ministry may provide for infant formula Speak to a worker if you need access to this supplement PWD Reg S67 (1) Schedule A S4 (6)

17

Enhanced Medical Supplements The Ministry is able to provide specific items and services for people with PWD status set out in Schedule C They include Dental Coverage for PWD People with PWD status are eligible for up to $100000 of dental coverage every two years Not all procedures are covered and the individual must cover any additional cost not covered PWD Reg S63 (1) Schedule C Section 4

This may include crown or bridge work It is beneficial to ask your dentist for a quote prior to having any service or treatment done so you know how much your cost will be Additional information on allowable fees and services can be obtained from your local Ministry office

Dentures Dentures can be provided for those with PWD provided they have never had dentures previously or have had their previous dentures for at least 5 years The amount for dentures is $100000 every two years PWD Reg Schedule C S4 (2)

Medical Equipment The Ministry is able to provide people with walkers canes and crutches if their doctor has prescribed the item an occupational or physical therapist has done an assessment and confirmed the need for the item the Ministry has pre-approved the item the item requested is the least expensive and there are no resources to meet the need for the item For wheel chairs or scooters it must be confirmed that the device will be required for the next 5 years There is also a maximum amount that can be issued for scooters which is $350000 PWD Reg Schedule C Section 33 amp 34

Also available Bariatric scooters up to a cost limit of $4500 when you weigh more than a conventional scooter can hold AND if the scooter is medically essential for you to achieve or maintain basic mobility (five-year replacement) PWD Reg Schedule C S34 (31) Non-conventional glucose meters if medically essential to test your blood glucose levels (five-year replacement) mdash for example a talking glucose meter for those with a visual impairment Orthotics and Bracing Custom made orthotics footwear are now covered up to a maximum of $165000 for PWD recipients In addition custom-made inserts are covered up to a maximum of $45000 PWD Reg Schedule C Section 310 Other bracing devices may be supplied if the item requested will prevent surgery be used for post-surgical care assist in physical healing from surgery injury or disease or to improve physical functioning that has been impaired by a neuro-musculo-skeletal condition The Ministry must also pre-approve the requested items and be satisfied there are no other resources to meet the need Other specific conditions can be found in Schedule C Section 310 (3) of the Employment and Assistance for Persons with Disabilities RegulationhttpwwwhsdgovbccaPUBLICATVOL1Part33-3htmc Devices may include

Foot abduction orthoses (no waiting period for replacement)

Inhaler accessory devices (ldquospacersrdquo or valved holding chambers

Hearing Aids A PWD recipient can be provided for hearing aids if prescribed by an audiologist The audiologist must have performed an assessment that confirms the need for the hearing aid The person also must have the pre-authorization from the Ministry and prove no resources available to obtain the required item PWD Reg Schedule C S311

18

Positioning and Breathing Devices Positioning devices such as beds and breathing device can be obtained if specific requirements are met These devices also may have cost restrictions Both positioning and breathing devices require pre-authorization through the Ministry and that there are no other available resources for the requested item For details see Section 3 of Schedule C of the PWD Regulations on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

Devices may include

Apnea monitors if medically essential to monitor your breathing (five-year replacement)

Floor-to-ceiling pole (second pole allowed if necessary) if medically essential to facilitate transfers (five-year replacement)

Nebulizers if necessary to avoid an imminent and substantial danger to your health (five-year replacement period and one-year period for accessories and supplies) Positioning items on a bed if medically essential to achieve or maintain your positioning mdash for example Symmetrikit Sidelyers and bed wedges

Positioning chairs and standing frames if medically essential to achieve or maintain your positioning (five-year replacement) Transfer aids if medically essential to facilitate transfers mdash for example belts boards and slider sheets (five-year replacement)

Toe orthoses if medically essential to achieve or maintain basic functionality (one-year replacement)

Tracheostomy humidifier if medically essential to moisturize air in order to allow you to breathe (five-year replacement)

Tracheostomy supplies if necessary to avoid an imminent and substantial danger to your health (two-year supply policy) Underliners for orthoses if medically essential for you to use an orthosis mdash for example sleeves and specialized socks for braces

Ventilator supplies if there is an imminent and substantial danger to your health (for up to 2 years) mdash for example the Ministry may provide you with sterilization items and distilled water to run your ventilator

Disposable Medical or Reusable Supplies There are restrictions on disposable or reusable medical supplies The items must be prescribed by a medical practitioner used in a medical procedure or treatment are necessary to avoid an imminent and substantial danger to health and there are no resources available to the family unit to cover the cost of the supplies For more information on this benefit see Schedule C Section 2(1)(a) of the PWD Regulations

Chiropractic Physiotherapy Massage Therapy and Podiatrist Services An additional 12 visits may be authorized by the Ministry if there is a medically confirmed acute need for the treatments and there are no resources to meet the need No more than 12 visits are available for these services combined ndash not an additional 12 for each service See Schedule C Section 2(1) (c) of the PWD Regulations

Medical Transportation The Ministry can provide for additional funding for the transportation to go to a doctor specialist or hospital for treatments or testing if it is not just for regular visits This is an available benefit under Schedule C 2(1)(f) The legislation can be found on-line at httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

The Ministry provides the bus pass program for people with PWD status for regular transportation needs

19

Other Disability Services amp Benefits Canada Pension Plan Disability Benefits Canada Pension Plan Disability [CPPD] provides financial assistance to CPP contributors who are unable to work because of a disability To apply you must be under age 65 meet the definition of having condition that is severe and prolonged worked and contributed for a specific amount time and have made sufficient contributions to qualify CPPD can be complicated If you would like more information on this topic you can pick up Newton Resource Centrersquos ldquoStep by Step Advocacyrdquo manual or go on-line to Service Canadarsquos website at httpwwwservicecanadagccaengsccppdisabilitydisabilitypensionshtml If you have been denied benefits the appeal process can be quite length (years) However in most cases we can help You can contact our Mental Health Consumer Advocacy Program for more information at (604) 596-1880

Tax Credits and Savings Benefits Registered Disability Savings Plan [RDSP] The federal government has introduced a new Registered Saving Disability Plan for people with disabilities that allow a person to save up to $20000000 in a registered savings account The contributions are not tax deductible and can be made up until the end of the year the beneficiary turns 59 You can have anyone contribute to the RDSP as long as you give written authorization You must also be eligible for the Disability Tax Credit Earnings accumulate tax-free until you take money out of your RDSP Contributions that are withdrawn are not to be included as income for the beneficiary when paid out of a RDSP However the Canada disability savings grant (CDSG) Canada disability savings bond (CDSB) and investment income earned in the plan will be included in the beneficiaryrsquos income for tax purposes when paid out of the RDSP (See next page for more information on these benefits) Be aware you must keep your contributions in the RDSP for 10 years if you have received a grant or bond through the two programs outlined below If you take money out of the Registered Disability Savings Plan early you will have to pay back all the money you received through the grant and bond Canada Disability Savings Grant [CDSG] Through CDSG the Government deposits money into your

RDSP to help you save The Government provides matching grants of up to 300 depending on the

amount contributed and the annual income of the family with the Registered Disability Savings Plan The

maximum grant amount is $3500 each year with a limit of $70000 over your lifetime

Canada Disability Savings Bond In qualifying you could receive up to $1000 a year from the

Government with a limit of $20000 over your lifetime Contributions do not need to be made to the RDSP

in order to receive the bond

Note The income thresholds of $75769 for the Disability Savings Grant and $21287 and $37885 for the

Disability Savings Bond respectively are indexed and will change over time Please visit wwwrdspcom

for updated information

Disability Tax Credit [DTC] This is a credit through income tax reduces the

amount of tax that a person with a disability has to pay The benefits includes a

yearly tax credit on your tax return (current and future years) additional credits for

you or a family member (ie the Caregiver credit) and possibly a retroactive claim

for every year your condition existed (for up to 10 years) This could result in lump

sum refund

20

Eligibility for Disability Tax Credit To get the Disability Tax Credit you must have a physical or mental

condition which affects one or more of your basic activities of daily living The condition must have lasted

or is expected to last for at least one year (continuously) There is no age restriction for the applicant for

DTC You will need to have your doctor (or optometrist audiologist occupational therapist psychologist

or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and

return it to the Canada Revenue Agency You can find the form at httpwwwcra-arcgcca

Other Benefits to Access with Disability Tax Credit Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including

Medical Expenses (including Attendant Care)

Caregiver Amount Credit

Child Disability Benefit (CDB)

Infirm Dependent

Child Care Expenses (Disability Supplement)

Disability Supports Deductions

Working Income Tax Benefit (WITB) (Disability Supplement)

Child Fitness Tax Credit (Disability Supplement)

Home Buyers Tax Credit

Find out more about allowable medical expenses deductions and tax credits and how you can use them if you support people with disabilities Canada Revenue Agency general enquiries 1 (800) 959-8281 TTY 1 (800) 665-0354

Child Disability Benefit If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit the child may be eligible for the Child Disability Benefit The CBD amount is calculated according to base income which is determined by the number of children for whom the CCTB is received Contact CRA at 1(800) 387-1193 for more information The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Childrens Special Allowances payments To apply families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child The DTC application can be found on-line at httpwwwcra-arcgcca or picked up at your local Canada Revenue Agency The Child Tax Benefit application found on-line at httpwwwservicecanadagcca or picked up at your local Service Canada Office

Sales Tax Exemptions Many goods and services used by people with disabilities are exempt from the goods and services taxharmonized sales taxes (GSTHST) For instance devices and supplies including

wheelchairs walkers hearing aids patient lifters as well as health and personal care services

Some programs are also tax exempt like Meals on Wheels recreational programs and camps For a complete list call GSTHST Information 1(800) 959-5525 by TTY 1 (800) 665-0354

Other Transportation Benefits handyDart handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices This service will pick up at the personrsquos home and drop the individual at his or her destination Eligibility You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance Pets are only allowed if they are a service animal

Size of Mobility Devices handyDART lifts are able to accommodate mobility devices that fit within the following measurements Width 94 cm (37 in) Length 122 cm (48 in) Weight on the lift 364kg (800 lbs) when the device is occupied and includes the handyDART driver

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 5: “Persons With Disabilities” Quick Reference Guide:

5

You will also have to show that because of your disability you need

help from an assistive device (such as a wheelchair including such things as cane walker breathing or positioning devices etc)

significant help from another person OR

help from an assistance animal (such as a guide dog) TIP When you apply for PWD status it is important to show the Ministry that you need help to do daily living tasks ndash such as preparing your own meals shopping keeping your house reasonably clean or managing your money or medication ndash even if you are not getting that help now It can be hard to go into detail about how serious your disability is but try to describe your situation as completely and with as much detail as possible When PWD Eligibility Starts The Ministry will notify you by letter when you are approved for PWD That letter will have a date at the top which is the date of approval However eligibility for PWD commences the month after the month of approval For example If the date on the letter is August 25 this is the date you were approved but eligibility wouldnrsquot start until September 1

st This happens

occasionally when approval for PWD benefits is late in the month This is because the income assistance benefits cheque for the next month may have already been issued by the Ministry at your old rate This means you should be eligible for an adjustment cheque that raises you to the proper PWD rate If this seems to be the case for you contact the Ministry and ask for the appropriate adjustment Also note if your approval happens late in the months the Ministry may have already issued benefits for the next month at your old rate Should this happen contact the Ministry for an ldquoadjustment chequerdquo This is where they will issue a ldquotop uprdquo cheque for the portion you didnrsquot receive

How Long the Designation Lasts Once approved the PWD status is designated for 5 years At the end of this time period the Ministry may continue the status by doing an internal review you may be asked for an update of your medical status or the Ministry may ask you to reapply and do the whole application process again

No Wrong Door When you are on income assistance you are assigned to a specific office based on your postal code However the Ministry asserts they have a ldquono wrong doorrdquo policy This means if you need to access services or drop off information to the Ministry you can go to any income assistance office Be aware however that if the Ministry is requires you to come into the office for an annual financial review or meeting you will be required to go to your specific

office No Assigned Worker The Ministry has moved to a call centre model which means whenever you call the Ministry now your call goes into the central centre and not to your specific office Moreover the ministry does not provide a Ministry worker rather provides services on a first come - first available worker system

The Ministry maintains however that if this is particularly problematic for you due to mental health issues or other reasons you can request to have a ldquospecificrdquo worker but warns this could cause an interruption of services if that particular worker is unavailable Only In British Columbia Unlike Canada Pension Plan [CPP] and Canada Pension Plan Disability benefits [CPPD] that can be issued anywhere you live in Canada Persons with Disabilities [PWD] status and benefits are not transportable to another province or territory in Canada It is a program delivered through the British Columbian government If you move outside of BC to another province or territory you will have to apply for the income assistance disability program offered there and prove that you meet that programrsquos definition of disability

6

Out of Province for More than 30-days Your PWD benefits will not continue if you are outside of the province for more than 30-days Benefits can be reinstated upon return by going through the application process again and if it is within the 5-year eligibility time for PWD you will again have the PWD status

Under special circumstances you may be authorized by the Ministry to be out of the province for more than 30-days but only if it is in relation to a specific medical treatment not available in British Columbia and these special treatments or surgeries must have pre-approval by the health authority

Reporting and Record Keeping The Ministry requires you to report any change of circumstance and report any money you receive We suggest you take things a step further Get a notebook (or file folder) and divide the pages into months Whenever you speak to an income assistance worker attend a meeting with the Ministry of Social Development or supply any documentation record it in your notebook Whenever you supply information to the Ministry ndash get a photocopy date-stamped and secure it in the notebook at the appropriate month This ensures that you can prove to the Ministry that you submitted all required information now or in the future

About the Money Means Tested Now that you have been approved for disability status be reminded that it is not a ldquopensionrdquo It is still ldquomeansrdquo tested In plain language that means you still need to show Income Assistance that you do not have the ldquomeansrdquo to cover your basic necessities

Income amp Assets Earned and Unearned Income The Ministry classifies all income a person receives while on income assistance as either ldquoearnedrdquo or ldquounearnedrdquo income ldquoEarnedrdquo Income Money you receive from working an income tax refund and income from the rental of rooms in your residence are classified as ldquoearned incomerdquo and with PWD status there is also an ldquoexemptionrdquo to earned income as defined below

Earnings Exemption on Employment Income The ldquoPerson with Disabilitiesrdquo program recognizes people with disabilities may have some capacity to work You must be on PWD for the previous month an initial qualifying period then individuals with PWD status are allowed to earn up to $80000 per month before their assistance will be affected and $100000 if there is a spouse or dependent

Couples both with PWD status are eligible for a total of $160000 earnings exemption which can be earned by one member of the family alone or split between the two If a PWD recipient earns more than the exemption amount of $80000 the remaining amount of earned money will be deducted dollar for dollar off the personrsquos income assistance cheque Remember earned income is declared on the income assistance reporting stub and should be submitted by the 5

th day of the following month Any amount over your allowable amount will be deducted off of the

following monthrsquos cheque from income assistance So be prepared to save your earned income at least one month if not two to cover your expenses for the following month when you will receive that smaller income assistance cheque For Example if you earn $110000 in January you would declare it on the stub you submit by February 5

th the first $80000 would be exempt the remaining $30000 would be

deducted from your income assistance benefit for March which is issued at the end of February Income In-excess If a personrsquos earned income exceeds their income assistance amount the person will not be eligible for financial benefits It is called ldquoincome in-excessrdquo If a person remains ldquoincome in-excessrdquo for more than two months and the Ministry has not issued a cheque for two months the personrsquos file will close However the person will still be eligible for medical benefits as long as the person is eligible for Premium Assistance

7

Medical Services Only Due to Income In-Excess It is important to note that if the person becomes ineligible as a result of employment income over the income assistance rate the personrsquos file will turn into a ldquomedical services only filerdquo [MSO file] as long as the person is eligible for Premium Assistance This means the person will still have basic medical benefits including being able to see a doctor prescription coverage and access to extended medical benefits such as dental and mobility devices Also of importance is if the person becomes ill or their disability again impairs them to such a degree that he or she is unable to continue to work the person can return to income assistance After going through the financial application process again the PWD status will be put back into place without having to apply for the disability program again as long as the person is still within the 5-year PWD designation period ldquoUnearnedrdquo Income All other income except what is classified as ldquoearnedrdquo income is classified as ldquounearnedrdquo income This includes money annuities stocks bonds shares and interest bearing accounts or properties pensions from the federal government war disability pensions military pensions and war veteranrsquos allowances employment insurance insurance benefits except insurance paid as compensation for a destroyed asset private disability insurance ICBC settlements winnings from games of chance GST Child Tax Credit BC Family Bonus to name a few (See next section on exempt income) PWD Regs part 1 ndash Interpretation Also see schedule B Net Income Calculations 1a

To see a complete list of unearned income go to the BC Employment and Assistance Persons with Disabilities legislation on-line to httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm1

Exempt Income Some types of income are always exempt such as GST and Child Tax Credit Family Bonus is exempt however if the Ministry advanced you family bonus through your income assistance cheque that amount will be returned directly to the Ministry from your first Government of Canada cheque This includes child tax credit national family bonus and BC family bonuses Applying for Income from Another Source The Ministry requires all individuals on income assistance to apply or pursue any income from any other source for which they may be eligible For instance once a person is approved for PWD the Ministry will require the person to apply for Canada Pension Plan Disability [CPPD] benefits If the person refuses to apply the Ministry can deny PWD benefits for ldquofailure to pursue other incomerdquo This discontinuance of assistance would continue until the person pursues the income by applying Receiving Other Money If you do become eligible for income from another source such as CPPD benefits private disability benefits or WCB the money will be deducted from your income assistance This is because it is classed as ldquounearnedrdquo income (unless there is a specific exemption for that source of money) One-Time Payment and Awards One time awards that are not specifically defined by the Ministry (in Section 7 of Schedule B) are considered exempt up to the Families Asset level (see pg 11) for asset levels) Ongoing monthly financial awards are considered unearned income Examples of these types of payments would include eviction compensation ndash criminal injury or insurance settlement (except replacement of an asset ndash see below) ICBC ndash Replacement of Vehicle - When ICBC pays an individual out for replacing a vehicle this money is exempt for the purpose to replace the vehicle Income Becomes Assets In the first month when you receive the money it is considered ldquoincomerdquo If the amount you have received is over your income assistance rate you will not receive a cheque the following month However money remaining after the change of the calendar month is considered your ldquoassetrdquo If the amount you receive is over your asset level amount (see additional information about asset levels below) the Ministry will expect the money to last $200000 per 30 days

8

It is also important to know that you may be able to set up a trust fund (to be explained later) to preserve the money which can be used for disability related costs promotion of independence later on Assets Assets are defined as (a) equity in any real or personal property that can be converted to cash (b) a beneficial interest in real or personal property held in trust or (c) cash assets

Asset Limits and Exempt Assets People on income assistance are allowed to have money and property however the Ministry sets limits and conditions on assets For instance a single person with PWD status is allowed to have $500000 in cash or financial products that can be converted to cash and can own a home of any value as long as the person lives in the home That is because it is then considered an ldquoexemptrdquo asset Other exempt assets include personal possessions and necessary household items business tools and a personrsquos primary vehicle Of special note people with PWD status have no limit on the value of the vehicle they can own unlike people with regular income assistance where there is a limit on the equitable value of the vehicle of $1000000 (For complete exempt asset list see PWD Section 10 on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm10)

Limits on Assets and Earnings Exemption

Dependants include spouse or spouse and children or single parent with children

Discretionary and Non-Discretionary Trusts Trusts A trust is a way for a person with PWD status to have money over and above the asset limit that can be used on disability related costs over the course of a personrsquos lifetime There are specific requirements for a trust to be recognized by the Ministry and further there are limitations on the use of the money briefly outlined below A trust is a legal agreement drawn up by a lawyer that allows a beneficiary to have money or other assets ldquoin trustrdquo and a trustee who manages the assets on behalf of the beneficiary At trust can also be set up set up for someone through a will but is not implemented until the will comes into effect There are two types of trusts Discretionary Trust With a discretionary trust the person with PWD status is the beneficiary and that personrsquos trustee makes the decisions on how the money is used There is no limit on the amount of money that can be held in this type of trust Non-discretionary Trust While with a non-discretionary the beneficiary (person with PWD status) will have some decision making ability on the use of the money With this type of trust there is a life-time

maximum capital amount of $20000000 that can be put into the trust The money held in either type of trusts can only be used in used in certain ways for it to be ldquoexemptrdquo when coming out of the trust If used outside of these conditions it will be considered ldquoincomerdquo by the Ministry Specifically there are no limits on spending out of the trust on expenses connected to renovations related to

disability or repairs to a home caregiver service education and training and medical devices or aids

PWD Status 1 person Family 1 and

Dependents

Family Both Adults

have PWD Status

Asset Limit $500000 $1000000 $1000000

Earnings Exemption $80000 $80000 $160000

Discretionary Trust Limit

No Limit No Limit No Limit

Non-Discretionary Trust

$200000 Limit $200000 Limit $200000 Limit

9

T0here is another category under the use of trust fund money where a total maximum amount $800000 can be drawn out of the trust fund over the year that will promote the person with disabilities to live more independently When using money from the trust for this purpose be sure to keep good records and all of your receipts as the Ministry does a review of the use of the trust dollars yearly If you go over the annual limit the amount over the $800000 will be considered ldquoincomerdquo and will mean you received too much on your income assistance cheque resulting in an ldquooverpaymentrdquo by the Ministry Understanding trusts and how they work can be complicated but there are lots of resources available including

Newton Resource Centrersquos ldquoDisability Benefits and Trustsrdquo that can be picked up at our office

BC Coalition of Person with Disabilities Fact Sheet on ldquoTrustsrdquo which can be found on-line at

httpwwwbccpdbcca

PLANrsquos ldquoIn Trustrdquo booklet that can be found on-line at httpwwwplancasectionsprovincialhtml The Ministry of Social Development also has a booklet called ldquoDisability Assistance and Trustsrdquo that can also be found on-

line at httpwwweiagovbccapublicatpdfDisabilitiesTrustspdf

Support amp Shelter The Ministry issues financial benefits in two portions The first portion is support portion Once approved for PWD status there will be an increase to the support portion of the income assistance cheque For instance a single person will see his or her support amount increase from $23500 to $53142 This is the amount issued for the necessities of basic living including food clothing transportation and extras (Also see bus pass medical transportation handyDart and other transportation options) Schedule A of the PWD Regs

The second part of the income assistance cheque is the shelter portion which covers rent or mortgage related costs including required insurance utilities and land-line phone There is no change to the shelter amount based on the new PWD status

PWD Support and Shelter Rates

Be aware that the shelter amount is based on the actual shelter costs incurred by the person each month For instance a single person is eligible for $37500 each month but if the person lives in low-income housing and only has shelter expenses of $28500 each month the Ministry will only issue $28500 - the actual cost for the personrsquos shelter

Classification PWD Shelter Support Total

Single Person 375 53142 90642

Couple One with PWD 570 70056 127056

Couple One with PWD with One Child

(Shelter amount increases with of children)

660 Shelter amount increases with of

children

79456 145456

Couple Both with PWD 570 94906 151906

Couple Both with PWD with One Child

(Shelter amount increases with of children)

660 Shelter amount increases with of

children

104306 170306 Depends on $

for shelter

Single parent with 1 child (Shelter amount increases with

of children)

570 Shelter amount increases with of

children

67208 124208 Depends on $

for shelter

Shelter Rates for PWD

when there are associated shelter costs

Single $375 2 Member Family $570 3 Member Family $660 4 Member Family $700 5 Member Family $750 6 Member Family $820

10

Pre-Natal Shelter Allowance The Ministry can also issue to a sole recipient with PWD status an additional $19500 per month upon confirmation of pregnancy to secure adequate housing and this amount will continue for the duration of the pregnancy PWD Reg S431 Schedule A 54 (6)

An individual must meet the following requirements to be eligible

be applying for or receiving income assistance PPMB or PWD benefits

have written confirmation from a doctor nurse practitioner or registered midwife that you are pregnant

be single and have no dependants (meaning no other children who live with you half the time or more) AND

prove in writing that you have shelter costs above $375 (the current shelter rate for a single person) either where you live now or where you plan to move httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 90 Section 4 (6) of Schedule A PWD Regs

Other Benefits Available Through the PWD Program There are other important benefits available to people with disability status They are outlined briefly to ensure people with PWD know they can access these additional benefits

Supplements Crisis Supplement The Ministry can issue a crisis supplement to a PWD recipient if the Ministry is satisfied that there is an unexpected expense or an item unexpectedly needed and that without the item may result in a danger to the physical health of any person in the family unit or that may result in the removal of a child and there is no available resource to meet the need They can issue the following amounts related to specific need Food ndash The Ministry may only issue up to a maximum of $2000 per the number of people in the family unit per month For example

1 person up to $2000 maximum in a calendar month 3 people in the family unit up to $6000 maximum in a month

Shelter - The Ministry can only issue a crisis supplement for shelter up to the maximum amount of the regular shelter entitlement For instance a 2 person family unit has a maximum shelter entitlement of $57000 the Ministry may only issue under a crisis supplement for shelter a maximum of $57000 even if their actual rent is $60000 To verify the situation is a crisis the person would be required to produce an eviction notice before the Ministry would consider it a crisis This means the Ministry will not consider it a crisis if a person already realizes they will not be able to pay their rent by the end of the month The person must have an actual eviction notice before itrsquos considered a ldquocrisisrdquo by the Ministry

If the crisis supplement were insufficient to resolve the crisis the person would have to show the Ministry how he or she could come up with the remainder of the money to resolve the outstanding amount owing before the crisis supplement would be issued For example the eviction notice cites the amount owing as $60000 the individual would have to show how they would come up with the additional $3000 before the Ministry would issue the crisis supplement PWD Reg S57

11

Crisis Supplement for Clothing ndash The Ministry has the legislative authority to issue a crisis supplement for clothing up to a maximum of $10000 per person and up to a maximum of $40000 annually regardless of the number of persons in a family past 4 people For example a family unit of 5 people loses all of their clothing in a fire in August the maximum amount the Ministry can issue is $40000 for a family of (5) The Ministry would not be able to issue another clothing crisis supplement until next September The requirements for being eligible are the same as all requests for a crisis supplement an unexpected expense or an item unexpectedly needed that without it would result in a danger to the physical health or ldquorisk of child apprehensionrdquo

Maximum Amount on Crisis Supplements - The Ministry has a maximum on the total dollar amount of crisis supplement a person can receive in a year That amount is twice a personrsquos regular entitlement For instance if a single personrsquos regular entitlement is $906 the maximum amount of crisis supplement that can be issued cannot exceed $181200

What a Crisis Supplement Cannot Cover - Crisis supplements cannot be provided for items covered in Schedule C ndash Health Benefits httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm57

Ministryrsquos Discretion - Crisis supplements are by Ministry discretion and the maximum amount may not be given For example a worker may only issue a $1000 crisis supplement for food when he or she could issue up to $2000 for the month Other Notables ndash A crisis supplement can only be provided for the month in which the supplement is requested Meaning they cannot be used to pay for something obtained last month or to reimburse for something a person has already purchased A person may appeal the denial of a crisis supplement but you cannot appeal for more than the maximum amounts previously outlined

Security Deposits The Ministry can issue a security deposit to help secure a residence Security deposits cannot be given out after a person has moved into the residence To be eligible an ldquointent to rentrdquo form must be completed by the landlord and submitted to the Ministry in order to for a security deposit to be issued There is a maximum of 2 security deposits that the Ministry can issue A third security deposit may be issued by special authority if a person is fleeing an abusive relationship rented residential accommodations are being sold or demolished and notice to vacate has been given been condemned or family unit is homeless or at risk of being homeless PWD Reg S56

Repayment of Security Deposits - The month after receiving a security deposit $2000 will be deducted from a personrsquos cheque This will continue until the amount of the security deposit is paid off If a second deposit is issued the Ministry may start to take a greater amount with the consent of a recipient even if you already have more than $20 per month deducted to repay the Ministry for other things (such as repayable hardship assistance) If you cannot afford to pay back more than $20 per month explain this to the Ministry They should wait to deduct the other money that you owe until your security deposit is repaid PWD S56 (3)

httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 91

Moving Supplement The Ministry may provide a moving supplement if the person is moving to substantially less rent (approximately $10000 less than current shelter amount) They will also assist if an individualrsquos place has been sold is being demolished or is condemned and notice to vacate has been given or if a person is facing an imminent threat to the physical safety of anyone in the family unit An Individual is only eligible for this supplement if no other financial resources to cover the costs and receives Ministerrsquos approval before incurring costs and least expensive appropriate mode of moving or transportation PWD Reg S55

The Ministry may also assist a person to move anywhere in Canada if a person has confirmed employment or to another province if the move will improve a personrsquos living circumstance Unfortunately the Ministry does not usually issue assistance with moving possessions beyond carry on items unless the items are necessary in relation to a personrsquos disability (ie motorized mobility device) httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm55

12

Christmas Supplement On the cheque for the month of December people on income assistance including those with PWD status will receive an additional amount The amounts are for singles $3500 couples $7000 and an additional $1000 per child httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm44 PWD Reg S44(1)

Co-op Supplement The Ministry can assist with the purchase of 50 of the amount maximum up to $85000 Individual must sign a promise to repay form PWD Reg S43

Camp Fees The Ministry may issue fees for a child to go to a recognized camp Information must be provided to the Ministry worker Guide Dog Allowance The Ministry can issue an addition $9500 per month for the care of a guide dog PWD Reg S60 Burial The Ministry has the ability to provide for the necessary costs of the transportation and the burial or cremation of a deceased personrsquos body if the deceased personrsquos family or estate has no resources available to meet those costs

Transportation with PWD Status Bus Pass Supplement One of the greatest benefits of PWD is eligibility for the Bus Pass Program For $4500 per year (your cost) you can receive an annual bus pass To apply please call toll free 1-866-866-0800 A recording will tell you that you have reached the Ministry of Social Development Press 4 when the recording picks up and then press 3 for the Buss Pass Program Additional contact information to access the Bus Pass program is as follows TTY (for hearing and speech-impaired) 1-800-855-0511

E-mail HSDBUSPAgovbcca

Fax 1 (250) 414-4888

Mail Ministry of Social Development BC Bus Pass Program PO Box 9985 StnProvGovt Victoria BC V8W 9R6 Also eligible for the $4500 annual bus pass are individuals who are more than 60 years of age on income assistance or receive federal spousersquos allowance or federal guaranteed income or is 65 and meets all the requirements of the federal guaranteed income except the 10 year residency httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm51 PWD S51

Special Transportation Subsidy [STS] This is an alternate benefit to the bus pass program It is provided to people with PWD that live in an area where the Bus Pass program is available but cannot use the bus because of their disability or because it could make their disability worse The Ministry has a specific form that must be completed by the individualrsquos doctor confirming that the person is unable to use the Bus Pass program or any other public transportation service including handyDart or Taxi Savers and that the person needs alternate transportation such as paying to get rides or to cover the expense of running their own vehicle The amount issued to the person eligible for the STS for the special transportation subsidy is approximately amount of the subsidized portion of the annual bus pass Upon approval the person will receive a lump sum amount and will be required to budget that amount over the course of the year The subsidy amount will also be prorated dependant on what month he or she applied and becomes eligible If a person currently has a bus pass and is now applying for special transportation subsidy they will have to turn in their bus pass upon approval

13

Transportation for Hearings The Ministry may assist with the costs of transportation for an individual that must attend a hearing in relation to a child protection issue or assigning maintenance rights The Ministry can also assist with child-care costs living costs and fees associated with attending the maintenance hearing PWD Reg S55

Employment amp PWD

Volunteer Supplement The Ministry has begun to phase out the community volunteer supplement program November 1 2011 the Ministry indicated that it would continue payments or allow applications to continue for anyone who

had already started getting the community volunteer supplement as of October 31 2011 OR

has been on the wait list for this supplement as of August 8 2011 and submitted an application for it between August 8 and October 31 2011

Training Initiative Supplement You may be eligible for a training supplement of $5000 per month for participating in a training program for 6 months with consideration of an additional 6 months if the Ministry is satisfied the person with disabilities would benefit from additional participation You are not eligible for this benefit if you have received the volunteer or incentive supplement (Legislation s49(1) Talk to a Ministry worker prior to starting for more information and approval httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm49 PWD Reg S49

Employment Programs Employment Program for Persons with Disabilities offers career planning skills assessment pre-employment services job training and placement provision of necessary employment supports disability management assistance follow-up workplace support and employment crisis services The program may provide transportation assistance such as bus tickets or employment supports such as work boots and may be able to access receive a work experience placement Contact your Ministry worker if you are interested in accessing these services or an employment centre in your area All employment programs are voluntary as people with PWD status have no obligations to search for employment or participate in work related programming

Confirmed Job Supplement If you require transportation clothing tools or other employment-related items to be able to start employment that will enable you and your family come off income assistance the Ministry can provide a supplement up to $100000 To be eligible for this supplement you must meet all of the following criteria

someone counted as part of your family unit gets a confirmed job that will make it possible for your family to leave income assistance hardship assistance or PWD assistance AND

the person with the job needs a specific item related to the job in order to start work AND

your family unit has no other funds available to purchase the item(s) PWD Reg S54

Talk to your Ministry worker if you wish to access this supplement as there are certain requirements that need to be met httpwwwhsdgovbccaPUBLICATVOL1Part33-3htm561 Section 56 (1)

Medical Coverage Basic Medical Coverage All income assistance recipients including people with PWD status or benefits are eligible for basic medical coverage which includes being able to see a doctor medical specials eye examinations hospital stays emergency ambulance service and prescription coverage However once you are approved for PWD you are also able to access Schedule C benefits (see page 23) Medical Benefits when Traveling MSP coverage is available through BCrsquos health care system when you are traveling In other provinces the costs are billed through their medical coverage programs and collected directly between the health care systems

14

When traveling outside of Canada you should be aware that coverage through the MSP is based upon pre-determined rates and may not cover all or any of the costs which would then be the responsibility of the person who has received the treatment Consequently it is recommended you purchase additional medical coverage when traveling outside of Canada Medical Coverage When Moving to Another Province If you should move to another province MSP coverage will continue for the balance of the month you leave and for an additional two months Of note if you move out of province prescription coverage ends the day you leave the province You should apply for medical coverage in your new province or territory immediately upon arrival Also be aware that PWD is only recognized in BC If you move to another province you will have to apply for disability under the disability program offered in that province Medical Coverage When leaving PWD for employment income and CPP Income you will continue to receive medical benefits as long as you qualify for Premium Assistance or Guaranteed Income Supplement For people under 65 must you must meet the Premium Assistance eligibility requirements For people that are over 65 you must qualify for Guaranteed Income Supplement If you cease to qualify for medical services only you are still eligible for general health supplements up to 1 year If you are leaving the PWD program for employment you will be able to receive additional medical benefits as long as you qualify for Premium Assistance The Ministry has a useful chart outlining the eligibility criteria for MSO at wwwgovbccahsd (on the left-hand navigation panel click Ministry Fact Sheets mdash Medical Services Only) Premium Assistance

Provides subsidies ranging from 20 to 100 per cent based on an individuals net income (or a couples combined net income) for the preceding tax year less deductions for age family size and disability The resulting amount is referred to as adjusted net income

The following are the rates for eligibility effective January 1 2010

Premium Assistance Subsidy Rates

Adjusted Net Income

Subsidy Level One Person

Family of Two

Family of Three or More

$0 - $22000 100 premium assistance

$000 $000 $000

$22001 - $24000 80 premium assistance

$1280 $2320 $2560

$24001 - $26000 60 premium assistance

$2560 $4640 $5120

$26001 - $28000 40 premium assistance

$3840 $6960 $7680

$28001 - $30000 20 premium assistance

$5120 $9280 $10240

Over $30000 Full Rate $6650 $12050 $13300

Premium Assistance Income Verification To verify eligibility each person who applies for premium assistance authorizes the Canada Revenue Agency to release income information to the Ministry of Health Services andor Health Insurance BC from the persons tax returns Verification takes place each year and where appropriate MSP adjusts the monthly premium of beneficiaries upward or downward based on the information received To apply see website httpwwwhealthgovbccamspinfobenpremiumhtmlmonthly

15

Prescription Coverage All people on income assistance receive prescription coverage when prescribed by a physician surgeon dentist midwife nurse practitioner optometrist or podiatrist However this does not mean all prescriptions will be covered Prescriptions that are usually covered are ldquogenericrdquo brands If you require medication that is not covered be aware that your doctor can request ldquospecial authorityrdquo for approval of certain medications For more information on ldquospecial authorityrdquo see the BC government website at httpwwwhealthgovbccapharmacaresasaindexhtml

Drugs that are not covered include Drugs included as part of a private clinical trial smoking cessation aids diet therapy drugs classified as or used for cosmetic purposes and new drugs currently under review by PharmaCare If you move from the province it is important to note that prescription coverage ends the day you leave the province Plan G Specific to people living with mental illness Plan G ensures no-charge psychiatric medication for individuals of any age that are registered with a mental health service centre who demonstrate a clinical and financial need To access this benefit contact your local mental health service centre or talk to your doctor Eye Exam A person is able to get an eye examination by an optometrist for up to $4483 or an ophthalmologist for up to 4890 You must pay any additional costs above these rates PWD S622 Schedule C S22

Glasses The Ministry provides for a pair of basic single vision or bifocal lenses and glasses every 3 years for adults with a new prescription every year for children with a new prescription or if there is a confirmed change in the refractive status of either eye Schedule C Definitions

Diet and Nutritional Supplements The available diet supports include PWD Reg S66

Diabetic Diet Supplement The Ministry pays an additional $3500 per month to an individual where the physician has confirmed the condition

Restricted Sodium An additional $1000 is provided if a physician confirms the need for reduced salt intake

Kidney Dialysis $30 for each calendar month for a person who requires kidney dialysis if the person is not eligible under the kidney dialysis service provided by the Ministry of Health

Gluten Free Diet A $40 diet allowance can be provided for each calendar month for which a person requires a gluten-free diet

Dysphagia $40 for each calendar month for a person who has dysphagia People who have dysphagia are also eligible to receive an additional $3000 towards the purchase of a blender

Cystic Fibrosis $50 for each calendar month for a person who has cystic fibrosis Schedule C S6 (for all of the above supplements)

16

High Protein Diet Supplement The Ministry can provide an additional $4000 if a person has any of the following conditions

cancer that requires nutritional support during - radiation therapy - chemotherapy - surgical therapy - or ongoing medical treatment

chronic inflammatory bowel disease

Crohnrsquos disease

ulcerative colitis

HIV positive diagnosis

AIDS

chronic bacterial infection

tuberculosis

hyperthyroidism

osteoporosis

hepatitis B

hepatitis C People requiring a high protein diet or dysphagia diet are also eligible to receive an additional $3000 towards the purchase of a blender More information on diet supplements can be found in Schedule C Section 6 PWD Regs Schedule C Section 6 (2) Of Note About Diet Allowances A person having two or more separate conditions for which a diet supplement can be provided only the higher diet allowance amount will be paid In order to obtain a diet supplement the physician must confirm the condition type of diet required (as specified in the list) and prescribes the allowance for up to 12 months This can be done by letter or written out on a prescription pad From time to time the Ministry has had a specific form to request a diet supplement so check with a Ministry worker to confirm how a diet supplement is currently being obtained Monthly Nutritional Supplement An additional supplement is available only to those with PWD status where it is confirmed by a physician that the person has a severe medical condition which has a directly result in a chronic progressive deterioration of health or wasting and that the supplements requested (nutritional supplementation vitamins and minerals) will prevent an imminent danger to life PWD Regs S67 Schedule C Section7 This supplement can provide an additional $16500 for nutritional supplementation when there is a confirmed need for additional caloric supplementation and two of the following symptoms malnutrition underweight status significant weight loss significant muscle mass loss significant neurological degeneration significant deterioration of a vital organ or moderate to severe immune suppression It can also provide an additional $4000 for vitamins and minerals Section 67 Section 7 of Schedule C PWD Regs

Short-term Nutritional Supplement The Ministry can also supply nutritional supplementation such as Ensure or Boost for up to 3 months when a physician verifies an acute short-term need for additional caloric supplementation in addition to regular dietary intake It also must be verified by the doctor that the nutritional supplementation is to prevent critical weight loss while recovering from surgery severe injury serious disease or the side effects of a treatment PWD Reg S67 (3) Natal Supplement Once you inform the Ministry with physician confirmation of a pregnancy a $4500 natal allowance is then provided by the Ministry each month and continues until the child is 7 months of age PWD Reg

S6 Schedule C Section 8 Formula for Infants If there is a medical reason that an infant is unable to nurse (ie mother has infectious disease infant unable to feed due to cleft pallet) the Ministry may provide for infant formula Speak to a worker if you need access to this supplement PWD Reg S67 (1) Schedule A S4 (6)

17

Enhanced Medical Supplements The Ministry is able to provide specific items and services for people with PWD status set out in Schedule C They include Dental Coverage for PWD People with PWD status are eligible for up to $100000 of dental coverage every two years Not all procedures are covered and the individual must cover any additional cost not covered PWD Reg S63 (1) Schedule C Section 4

This may include crown or bridge work It is beneficial to ask your dentist for a quote prior to having any service or treatment done so you know how much your cost will be Additional information on allowable fees and services can be obtained from your local Ministry office

Dentures Dentures can be provided for those with PWD provided they have never had dentures previously or have had their previous dentures for at least 5 years The amount for dentures is $100000 every two years PWD Reg Schedule C S4 (2)

Medical Equipment The Ministry is able to provide people with walkers canes and crutches if their doctor has prescribed the item an occupational or physical therapist has done an assessment and confirmed the need for the item the Ministry has pre-approved the item the item requested is the least expensive and there are no resources to meet the need for the item For wheel chairs or scooters it must be confirmed that the device will be required for the next 5 years There is also a maximum amount that can be issued for scooters which is $350000 PWD Reg Schedule C Section 33 amp 34

Also available Bariatric scooters up to a cost limit of $4500 when you weigh more than a conventional scooter can hold AND if the scooter is medically essential for you to achieve or maintain basic mobility (five-year replacement) PWD Reg Schedule C S34 (31) Non-conventional glucose meters if medically essential to test your blood glucose levels (five-year replacement) mdash for example a talking glucose meter for those with a visual impairment Orthotics and Bracing Custom made orthotics footwear are now covered up to a maximum of $165000 for PWD recipients In addition custom-made inserts are covered up to a maximum of $45000 PWD Reg Schedule C Section 310 Other bracing devices may be supplied if the item requested will prevent surgery be used for post-surgical care assist in physical healing from surgery injury or disease or to improve physical functioning that has been impaired by a neuro-musculo-skeletal condition The Ministry must also pre-approve the requested items and be satisfied there are no other resources to meet the need Other specific conditions can be found in Schedule C Section 310 (3) of the Employment and Assistance for Persons with Disabilities RegulationhttpwwwhsdgovbccaPUBLICATVOL1Part33-3htmc Devices may include

Foot abduction orthoses (no waiting period for replacement)

Inhaler accessory devices (ldquospacersrdquo or valved holding chambers

Hearing Aids A PWD recipient can be provided for hearing aids if prescribed by an audiologist The audiologist must have performed an assessment that confirms the need for the hearing aid The person also must have the pre-authorization from the Ministry and prove no resources available to obtain the required item PWD Reg Schedule C S311

18

Positioning and Breathing Devices Positioning devices such as beds and breathing device can be obtained if specific requirements are met These devices also may have cost restrictions Both positioning and breathing devices require pre-authorization through the Ministry and that there are no other available resources for the requested item For details see Section 3 of Schedule C of the PWD Regulations on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

Devices may include

Apnea monitors if medically essential to monitor your breathing (five-year replacement)

Floor-to-ceiling pole (second pole allowed if necessary) if medically essential to facilitate transfers (five-year replacement)

Nebulizers if necessary to avoid an imminent and substantial danger to your health (five-year replacement period and one-year period for accessories and supplies) Positioning items on a bed if medically essential to achieve or maintain your positioning mdash for example Symmetrikit Sidelyers and bed wedges

Positioning chairs and standing frames if medically essential to achieve or maintain your positioning (five-year replacement) Transfer aids if medically essential to facilitate transfers mdash for example belts boards and slider sheets (five-year replacement)

Toe orthoses if medically essential to achieve or maintain basic functionality (one-year replacement)

Tracheostomy humidifier if medically essential to moisturize air in order to allow you to breathe (five-year replacement)

Tracheostomy supplies if necessary to avoid an imminent and substantial danger to your health (two-year supply policy) Underliners for orthoses if medically essential for you to use an orthosis mdash for example sleeves and specialized socks for braces

Ventilator supplies if there is an imminent and substantial danger to your health (for up to 2 years) mdash for example the Ministry may provide you with sterilization items and distilled water to run your ventilator

Disposable Medical or Reusable Supplies There are restrictions on disposable or reusable medical supplies The items must be prescribed by a medical practitioner used in a medical procedure or treatment are necessary to avoid an imminent and substantial danger to health and there are no resources available to the family unit to cover the cost of the supplies For more information on this benefit see Schedule C Section 2(1)(a) of the PWD Regulations

Chiropractic Physiotherapy Massage Therapy and Podiatrist Services An additional 12 visits may be authorized by the Ministry if there is a medically confirmed acute need for the treatments and there are no resources to meet the need No more than 12 visits are available for these services combined ndash not an additional 12 for each service See Schedule C Section 2(1) (c) of the PWD Regulations

Medical Transportation The Ministry can provide for additional funding for the transportation to go to a doctor specialist or hospital for treatments or testing if it is not just for regular visits This is an available benefit under Schedule C 2(1)(f) The legislation can be found on-line at httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

The Ministry provides the bus pass program for people with PWD status for regular transportation needs

19

Other Disability Services amp Benefits Canada Pension Plan Disability Benefits Canada Pension Plan Disability [CPPD] provides financial assistance to CPP contributors who are unable to work because of a disability To apply you must be under age 65 meet the definition of having condition that is severe and prolonged worked and contributed for a specific amount time and have made sufficient contributions to qualify CPPD can be complicated If you would like more information on this topic you can pick up Newton Resource Centrersquos ldquoStep by Step Advocacyrdquo manual or go on-line to Service Canadarsquos website at httpwwwservicecanadagccaengsccppdisabilitydisabilitypensionshtml If you have been denied benefits the appeal process can be quite length (years) However in most cases we can help You can contact our Mental Health Consumer Advocacy Program for more information at (604) 596-1880

Tax Credits and Savings Benefits Registered Disability Savings Plan [RDSP] The federal government has introduced a new Registered Saving Disability Plan for people with disabilities that allow a person to save up to $20000000 in a registered savings account The contributions are not tax deductible and can be made up until the end of the year the beneficiary turns 59 You can have anyone contribute to the RDSP as long as you give written authorization You must also be eligible for the Disability Tax Credit Earnings accumulate tax-free until you take money out of your RDSP Contributions that are withdrawn are not to be included as income for the beneficiary when paid out of a RDSP However the Canada disability savings grant (CDSG) Canada disability savings bond (CDSB) and investment income earned in the plan will be included in the beneficiaryrsquos income for tax purposes when paid out of the RDSP (See next page for more information on these benefits) Be aware you must keep your contributions in the RDSP for 10 years if you have received a grant or bond through the two programs outlined below If you take money out of the Registered Disability Savings Plan early you will have to pay back all the money you received through the grant and bond Canada Disability Savings Grant [CDSG] Through CDSG the Government deposits money into your

RDSP to help you save The Government provides matching grants of up to 300 depending on the

amount contributed and the annual income of the family with the Registered Disability Savings Plan The

maximum grant amount is $3500 each year with a limit of $70000 over your lifetime

Canada Disability Savings Bond In qualifying you could receive up to $1000 a year from the

Government with a limit of $20000 over your lifetime Contributions do not need to be made to the RDSP

in order to receive the bond

Note The income thresholds of $75769 for the Disability Savings Grant and $21287 and $37885 for the

Disability Savings Bond respectively are indexed and will change over time Please visit wwwrdspcom

for updated information

Disability Tax Credit [DTC] This is a credit through income tax reduces the

amount of tax that a person with a disability has to pay The benefits includes a

yearly tax credit on your tax return (current and future years) additional credits for

you or a family member (ie the Caregiver credit) and possibly a retroactive claim

for every year your condition existed (for up to 10 years) This could result in lump

sum refund

20

Eligibility for Disability Tax Credit To get the Disability Tax Credit you must have a physical or mental

condition which affects one or more of your basic activities of daily living The condition must have lasted

or is expected to last for at least one year (continuously) There is no age restriction for the applicant for

DTC You will need to have your doctor (or optometrist audiologist occupational therapist psychologist

or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and

return it to the Canada Revenue Agency You can find the form at httpwwwcra-arcgcca

Other Benefits to Access with Disability Tax Credit Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including

Medical Expenses (including Attendant Care)

Caregiver Amount Credit

Child Disability Benefit (CDB)

Infirm Dependent

Child Care Expenses (Disability Supplement)

Disability Supports Deductions

Working Income Tax Benefit (WITB) (Disability Supplement)

Child Fitness Tax Credit (Disability Supplement)

Home Buyers Tax Credit

Find out more about allowable medical expenses deductions and tax credits and how you can use them if you support people with disabilities Canada Revenue Agency general enquiries 1 (800) 959-8281 TTY 1 (800) 665-0354

Child Disability Benefit If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit the child may be eligible for the Child Disability Benefit The CBD amount is calculated according to base income which is determined by the number of children for whom the CCTB is received Contact CRA at 1(800) 387-1193 for more information The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Childrens Special Allowances payments To apply families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child The DTC application can be found on-line at httpwwwcra-arcgcca or picked up at your local Canada Revenue Agency The Child Tax Benefit application found on-line at httpwwwservicecanadagcca or picked up at your local Service Canada Office

Sales Tax Exemptions Many goods and services used by people with disabilities are exempt from the goods and services taxharmonized sales taxes (GSTHST) For instance devices and supplies including

wheelchairs walkers hearing aids patient lifters as well as health and personal care services

Some programs are also tax exempt like Meals on Wheels recreational programs and camps For a complete list call GSTHST Information 1(800) 959-5525 by TTY 1 (800) 665-0354

Other Transportation Benefits handyDart handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices This service will pick up at the personrsquos home and drop the individual at his or her destination Eligibility You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance Pets are only allowed if they are a service animal

Size of Mobility Devices handyDART lifts are able to accommodate mobility devices that fit within the following measurements Width 94 cm (37 in) Length 122 cm (48 in) Weight on the lift 364kg (800 lbs) when the device is occupied and includes the handyDART driver

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 6: “Persons With Disabilities” Quick Reference Guide:

6

Out of Province for More than 30-days Your PWD benefits will not continue if you are outside of the province for more than 30-days Benefits can be reinstated upon return by going through the application process again and if it is within the 5-year eligibility time for PWD you will again have the PWD status

Under special circumstances you may be authorized by the Ministry to be out of the province for more than 30-days but only if it is in relation to a specific medical treatment not available in British Columbia and these special treatments or surgeries must have pre-approval by the health authority

Reporting and Record Keeping The Ministry requires you to report any change of circumstance and report any money you receive We suggest you take things a step further Get a notebook (or file folder) and divide the pages into months Whenever you speak to an income assistance worker attend a meeting with the Ministry of Social Development or supply any documentation record it in your notebook Whenever you supply information to the Ministry ndash get a photocopy date-stamped and secure it in the notebook at the appropriate month This ensures that you can prove to the Ministry that you submitted all required information now or in the future

About the Money Means Tested Now that you have been approved for disability status be reminded that it is not a ldquopensionrdquo It is still ldquomeansrdquo tested In plain language that means you still need to show Income Assistance that you do not have the ldquomeansrdquo to cover your basic necessities

Income amp Assets Earned and Unearned Income The Ministry classifies all income a person receives while on income assistance as either ldquoearnedrdquo or ldquounearnedrdquo income ldquoEarnedrdquo Income Money you receive from working an income tax refund and income from the rental of rooms in your residence are classified as ldquoearned incomerdquo and with PWD status there is also an ldquoexemptionrdquo to earned income as defined below

Earnings Exemption on Employment Income The ldquoPerson with Disabilitiesrdquo program recognizes people with disabilities may have some capacity to work You must be on PWD for the previous month an initial qualifying period then individuals with PWD status are allowed to earn up to $80000 per month before their assistance will be affected and $100000 if there is a spouse or dependent

Couples both with PWD status are eligible for a total of $160000 earnings exemption which can be earned by one member of the family alone or split between the two If a PWD recipient earns more than the exemption amount of $80000 the remaining amount of earned money will be deducted dollar for dollar off the personrsquos income assistance cheque Remember earned income is declared on the income assistance reporting stub and should be submitted by the 5

th day of the following month Any amount over your allowable amount will be deducted off of the

following monthrsquos cheque from income assistance So be prepared to save your earned income at least one month if not two to cover your expenses for the following month when you will receive that smaller income assistance cheque For Example if you earn $110000 in January you would declare it on the stub you submit by February 5

th the first $80000 would be exempt the remaining $30000 would be

deducted from your income assistance benefit for March which is issued at the end of February Income In-excess If a personrsquos earned income exceeds their income assistance amount the person will not be eligible for financial benefits It is called ldquoincome in-excessrdquo If a person remains ldquoincome in-excessrdquo for more than two months and the Ministry has not issued a cheque for two months the personrsquos file will close However the person will still be eligible for medical benefits as long as the person is eligible for Premium Assistance

7

Medical Services Only Due to Income In-Excess It is important to note that if the person becomes ineligible as a result of employment income over the income assistance rate the personrsquos file will turn into a ldquomedical services only filerdquo [MSO file] as long as the person is eligible for Premium Assistance This means the person will still have basic medical benefits including being able to see a doctor prescription coverage and access to extended medical benefits such as dental and mobility devices Also of importance is if the person becomes ill or their disability again impairs them to such a degree that he or she is unable to continue to work the person can return to income assistance After going through the financial application process again the PWD status will be put back into place without having to apply for the disability program again as long as the person is still within the 5-year PWD designation period ldquoUnearnedrdquo Income All other income except what is classified as ldquoearnedrdquo income is classified as ldquounearnedrdquo income This includes money annuities stocks bonds shares and interest bearing accounts or properties pensions from the federal government war disability pensions military pensions and war veteranrsquos allowances employment insurance insurance benefits except insurance paid as compensation for a destroyed asset private disability insurance ICBC settlements winnings from games of chance GST Child Tax Credit BC Family Bonus to name a few (See next section on exempt income) PWD Regs part 1 ndash Interpretation Also see schedule B Net Income Calculations 1a

To see a complete list of unearned income go to the BC Employment and Assistance Persons with Disabilities legislation on-line to httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm1

Exempt Income Some types of income are always exempt such as GST and Child Tax Credit Family Bonus is exempt however if the Ministry advanced you family bonus through your income assistance cheque that amount will be returned directly to the Ministry from your first Government of Canada cheque This includes child tax credit national family bonus and BC family bonuses Applying for Income from Another Source The Ministry requires all individuals on income assistance to apply or pursue any income from any other source for which they may be eligible For instance once a person is approved for PWD the Ministry will require the person to apply for Canada Pension Plan Disability [CPPD] benefits If the person refuses to apply the Ministry can deny PWD benefits for ldquofailure to pursue other incomerdquo This discontinuance of assistance would continue until the person pursues the income by applying Receiving Other Money If you do become eligible for income from another source such as CPPD benefits private disability benefits or WCB the money will be deducted from your income assistance This is because it is classed as ldquounearnedrdquo income (unless there is a specific exemption for that source of money) One-Time Payment and Awards One time awards that are not specifically defined by the Ministry (in Section 7 of Schedule B) are considered exempt up to the Families Asset level (see pg 11) for asset levels) Ongoing monthly financial awards are considered unearned income Examples of these types of payments would include eviction compensation ndash criminal injury or insurance settlement (except replacement of an asset ndash see below) ICBC ndash Replacement of Vehicle - When ICBC pays an individual out for replacing a vehicle this money is exempt for the purpose to replace the vehicle Income Becomes Assets In the first month when you receive the money it is considered ldquoincomerdquo If the amount you have received is over your income assistance rate you will not receive a cheque the following month However money remaining after the change of the calendar month is considered your ldquoassetrdquo If the amount you receive is over your asset level amount (see additional information about asset levels below) the Ministry will expect the money to last $200000 per 30 days

8

It is also important to know that you may be able to set up a trust fund (to be explained later) to preserve the money which can be used for disability related costs promotion of independence later on Assets Assets are defined as (a) equity in any real or personal property that can be converted to cash (b) a beneficial interest in real or personal property held in trust or (c) cash assets

Asset Limits and Exempt Assets People on income assistance are allowed to have money and property however the Ministry sets limits and conditions on assets For instance a single person with PWD status is allowed to have $500000 in cash or financial products that can be converted to cash and can own a home of any value as long as the person lives in the home That is because it is then considered an ldquoexemptrdquo asset Other exempt assets include personal possessions and necessary household items business tools and a personrsquos primary vehicle Of special note people with PWD status have no limit on the value of the vehicle they can own unlike people with regular income assistance where there is a limit on the equitable value of the vehicle of $1000000 (For complete exempt asset list see PWD Section 10 on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm10)

Limits on Assets and Earnings Exemption

Dependants include spouse or spouse and children or single parent with children

Discretionary and Non-Discretionary Trusts Trusts A trust is a way for a person with PWD status to have money over and above the asset limit that can be used on disability related costs over the course of a personrsquos lifetime There are specific requirements for a trust to be recognized by the Ministry and further there are limitations on the use of the money briefly outlined below A trust is a legal agreement drawn up by a lawyer that allows a beneficiary to have money or other assets ldquoin trustrdquo and a trustee who manages the assets on behalf of the beneficiary At trust can also be set up set up for someone through a will but is not implemented until the will comes into effect There are two types of trusts Discretionary Trust With a discretionary trust the person with PWD status is the beneficiary and that personrsquos trustee makes the decisions on how the money is used There is no limit on the amount of money that can be held in this type of trust Non-discretionary Trust While with a non-discretionary the beneficiary (person with PWD status) will have some decision making ability on the use of the money With this type of trust there is a life-time

maximum capital amount of $20000000 that can be put into the trust The money held in either type of trusts can only be used in used in certain ways for it to be ldquoexemptrdquo when coming out of the trust If used outside of these conditions it will be considered ldquoincomerdquo by the Ministry Specifically there are no limits on spending out of the trust on expenses connected to renovations related to

disability or repairs to a home caregiver service education and training and medical devices or aids

PWD Status 1 person Family 1 and

Dependents

Family Both Adults

have PWD Status

Asset Limit $500000 $1000000 $1000000

Earnings Exemption $80000 $80000 $160000

Discretionary Trust Limit

No Limit No Limit No Limit

Non-Discretionary Trust

$200000 Limit $200000 Limit $200000 Limit

9

T0here is another category under the use of trust fund money where a total maximum amount $800000 can be drawn out of the trust fund over the year that will promote the person with disabilities to live more independently When using money from the trust for this purpose be sure to keep good records and all of your receipts as the Ministry does a review of the use of the trust dollars yearly If you go over the annual limit the amount over the $800000 will be considered ldquoincomerdquo and will mean you received too much on your income assistance cheque resulting in an ldquooverpaymentrdquo by the Ministry Understanding trusts and how they work can be complicated but there are lots of resources available including

Newton Resource Centrersquos ldquoDisability Benefits and Trustsrdquo that can be picked up at our office

BC Coalition of Person with Disabilities Fact Sheet on ldquoTrustsrdquo which can be found on-line at

httpwwwbccpdbcca

PLANrsquos ldquoIn Trustrdquo booklet that can be found on-line at httpwwwplancasectionsprovincialhtml The Ministry of Social Development also has a booklet called ldquoDisability Assistance and Trustsrdquo that can also be found on-

line at httpwwweiagovbccapublicatpdfDisabilitiesTrustspdf

Support amp Shelter The Ministry issues financial benefits in two portions The first portion is support portion Once approved for PWD status there will be an increase to the support portion of the income assistance cheque For instance a single person will see his or her support amount increase from $23500 to $53142 This is the amount issued for the necessities of basic living including food clothing transportation and extras (Also see bus pass medical transportation handyDart and other transportation options) Schedule A of the PWD Regs

The second part of the income assistance cheque is the shelter portion which covers rent or mortgage related costs including required insurance utilities and land-line phone There is no change to the shelter amount based on the new PWD status

PWD Support and Shelter Rates

Be aware that the shelter amount is based on the actual shelter costs incurred by the person each month For instance a single person is eligible for $37500 each month but if the person lives in low-income housing and only has shelter expenses of $28500 each month the Ministry will only issue $28500 - the actual cost for the personrsquos shelter

Classification PWD Shelter Support Total

Single Person 375 53142 90642

Couple One with PWD 570 70056 127056

Couple One with PWD with One Child

(Shelter amount increases with of children)

660 Shelter amount increases with of

children

79456 145456

Couple Both with PWD 570 94906 151906

Couple Both with PWD with One Child

(Shelter amount increases with of children)

660 Shelter amount increases with of

children

104306 170306 Depends on $

for shelter

Single parent with 1 child (Shelter amount increases with

of children)

570 Shelter amount increases with of

children

67208 124208 Depends on $

for shelter

Shelter Rates for PWD

when there are associated shelter costs

Single $375 2 Member Family $570 3 Member Family $660 4 Member Family $700 5 Member Family $750 6 Member Family $820

10

Pre-Natal Shelter Allowance The Ministry can also issue to a sole recipient with PWD status an additional $19500 per month upon confirmation of pregnancy to secure adequate housing and this amount will continue for the duration of the pregnancy PWD Reg S431 Schedule A 54 (6)

An individual must meet the following requirements to be eligible

be applying for or receiving income assistance PPMB or PWD benefits

have written confirmation from a doctor nurse practitioner or registered midwife that you are pregnant

be single and have no dependants (meaning no other children who live with you half the time or more) AND

prove in writing that you have shelter costs above $375 (the current shelter rate for a single person) either where you live now or where you plan to move httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 90 Section 4 (6) of Schedule A PWD Regs

Other Benefits Available Through the PWD Program There are other important benefits available to people with disability status They are outlined briefly to ensure people with PWD know they can access these additional benefits

Supplements Crisis Supplement The Ministry can issue a crisis supplement to a PWD recipient if the Ministry is satisfied that there is an unexpected expense or an item unexpectedly needed and that without the item may result in a danger to the physical health of any person in the family unit or that may result in the removal of a child and there is no available resource to meet the need They can issue the following amounts related to specific need Food ndash The Ministry may only issue up to a maximum of $2000 per the number of people in the family unit per month For example

1 person up to $2000 maximum in a calendar month 3 people in the family unit up to $6000 maximum in a month

Shelter - The Ministry can only issue a crisis supplement for shelter up to the maximum amount of the regular shelter entitlement For instance a 2 person family unit has a maximum shelter entitlement of $57000 the Ministry may only issue under a crisis supplement for shelter a maximum of $57000 even if their actual rent is $60000 To verify the situation is a crisis the person would be required to produce an eviction notice before the Ministry would consider it a crisis This means the Ministry will not consider it a crisis if a person already realizes they will not be able to pay their rent by the end of the month The person must have an actual eviction notice before itrsquos considered a ldquocrisisrdquo by the Ministry

If the crisis supplement were insufficient to resolve the crisis the person would have to show the Ministry how he or she could come up with the remainder of the money to resolve the outstanding amount owing before the crisis supplement would be issued For example the eviction notice cites the amount owing as $60000 the individual would have to show how they would come up with the additional $3000 before the Ministry would issue the crisis supplement PWD Reg S57

11

Crisis Supplement for Clothing ndash The Ministry has the legislative authority to issue a crisis supplement for clothing up to a maximum of $10000 per person and up to a maximum of $40000 annually regardless of the number of persons in a family past 4 people For example a family unit of 5 people loses all of their clothing in a fire in August the maximum amount the Ministry can issue is $40000 for a family of (5) The Ministry would not be able to issue another clothing crisis supplement until next September The requirements for being eligible are the same as all requests for a crisis supplement an unexpected expense or an item unexpectedly needed that without it would result in a danger to the physical health or ldquorisk of child apprehensionrdquo

Maximum Amount on Crisis Supplements - The Ministry has a maximum on the total dollar amount of crisis supplement a person can receive in a year That amount is twice a personrsquos regular entitlement For instance if a single personrsquos regular entitlement is $906 the maximum amount of crisis supplement that can be issued cannot exceed $181200

What a Crisis Supplement Cannot Cover - Crisis supplements cannot be provided for items covered in Schedule C ndash Health Benefits httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm57

Ministryrsquos Discretion - Crisis supplements are by Ministry discretion and the maximum amount may not be given For example a worker may only issue a $1000 crisis supplement for food when he or she could issue up to $2000 for the month Other Notables ndash A crisis supplement can only be provided for the month in which the supplement is requested Meaning they cannot be used to pay for something obtained last month or to reimburse for something a person has already purchased A person may appeal the denial of a crisis supplement but you cannot appeal for more than the maximum amounts previously outlined

Security Deposits The Ministry can issue a security deposit to help secure a residence Security deposits cannot be given out after a person has moved into the residence To be eligible an ldquointent to rentrdquo form must be completed by the landlord and submitted to the Ministry in order to for a security deposit to be issued There is a maximum of 2 security deposits that the Ministry can issue A third security deposit may be issued by special authority if a person is fleeing an abusive relationship rented residential accommodations are being sold or demolished and notice to vacate has been given been condemned or family unit is homeless or at risk of being homeless PWD Reg S56

Repayment of Security Deposits - The month after receiving a security deposit $2000 will be deducted from a personrsquos cheque This will continue until the amount of the security deposit is paid off If a second deposit is issued the Ministry may start to take a greater amount with the consent of a recipient even if you already have more than $20 per month deducted to repay the Ministry for other things (such as repayable hardship assistance) If you cannot afford to pay back more than $20 per month explain this to the Ministry They should wait to deduct the other money that you owe until your security deposit is repaid PWD S56 (3)

httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 91

Moving Supplement The Ministry may provide a moving supplement if the person is moving to substantially less rent (approximately $10000 less than current shelter amount) They will also assist if an individualrsquos place has been sold is being demolished or is condemned and notice to vacate has been given or if a person is facing an imminent threat to the physical safety of anyone in the family unit An Individual is only eligible for this supplement if no other financial resources to cover the costs and receives Ministerrsquos approval before incurring costs and least expensive appropriate mode of moving or transportation PWD Reg S55

The Ministry may also assist a person to move anywhere in Canada if a person has confirmed employment or to another province if the move will improve a personrsquos living circumstance Unfortunately the Ministry does not usually issue assistance with moving possessions beyond carry on items unless the items are necessary in relation to a personrsquos disability (ie motorized mobility device) httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm55

12

Christmas Supplement On the cheque for the month of December people on income assistance including those with PWD status will receive an additional amount The amounts are for singles $3500 couples $7000 and an additional $1000 per child httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm44 PWD Reg S44(1)

Co-op Supplement The Ministry can assist with the purchase of 50 of the amount maximum up to $85000 Individual must sign a promise to repay form PWD Reg S43

Camp Fees The Ministry may issue fees for a child to go to a recognized camp Information must be provided to the Ministry worker Guide Dog Allowance The Ministry can issue an addition $9500 per month for the care of a guide dog PWD Reg S60 Burial The Ministry has the ability to provide for the necessary costs of the transportation and the burial or cremation of a deceased personrsquos body if the deceased personrsquos family or estate has no resources available to meet those costs

Transportation with PWD Status Bus Pass Supplement One of the greatest benefits of PWD is eligibility for the Bus Pass Program For $4500 per year (your cost) you can receive an annual bus pass To apply please call toll free 1-866-866-0800 A recording will tell you that you have reached the Ministry of Social Development Press 4 when the recording picks up and then press 3 for the Buss Pass Program Additional contact information to access the Bus Pass program is as follows TTY (for hearing and speech-impaired) 1-800-855-0511

E-mail HSDBUSPAgovbcca

Fax 1 (250) 414-4888

Mail Ministry of Social Development BC Bus Pass Program PO Box 9985 StnProvGovt Victoria BC V8W 9R6 Also eligible for the $4500 annual bus pass are individuals who are more than 60 years of age on income assistance or receive federal spousersquos allowance or federal guaranteed income or is 65 and meets all the requirements of the federal guaranteed income except the 10 year residency httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm51 PWD S51

Special Transportation Subsidy [STS] This is an alternate benefit to the bus pass program It is provided to people with PWD that live in an area where the Bus Pass program is available but cannot use the bus because of their disability or because it could make their disability worse The Ministry has a specific form that must be completed by the individualrsquos doctor confirming that the person is unable to use the Bus Pass program or any other public transportation service including handyDart or Taxi Savers and that the person needs alternate transportation such as paying to get rides or to cover the expense of running their own vehicle The amount issued to the person eligible for the STS for the special transportation subsidy is approximately amount of the subsidized portion of the annual bus pass Upon approval the person will receive a lump sum amount and will be required to budget that amount over the course of the year The subsidy amount will also be prorated dependant on what month he or she applied and becomes eligible If a person currently has a bus pass and is now applying for special transportation subsidy they will have to turn in their bus pass upon approval

13

Transportation for Hearings The Ministry may assist with the costs of transportation for an individual that must attend a hearing in relation to a child protection issue or assigning maintenance rights The Ministry can also assist with child-care costs living costs and fees associated with attending the maintenance hearing PWD Reg S55

Employment amp PWD

Volunteer Supplement The Ministry has begun to phase out the community volunteer supplement program November 1 2011 the Ministry indicated that it would continue payments or allow applications to continue for anyone who

had already started getting the community volunteer supplement as of October 31 2011 OR

has been on the wait list for this supplement as of August 8 2011 and submitted an application for it between August 8 and October 31 2011

Training Initiative Supplement You may be eligible for a training supplement of $5000 per month for participating in a training program for 6 months with consideration of an additional 6 months if the Ministry is satisfied the person with disabilities would benefit from additional participation You are not eligible for this benefit if you have received the volunteer or incentive supplement (Legislation s49(1) Talk to a Ministry worker prior to starting for more information and approval httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm49 PWD Reg S49

Employment Programs Employment Program for Persons with Disabilities offers career planning skills assessment pre-employment services job training and placement provision of necessary employment supports disability management assistance follow-up workplace support and employment crisis services The program may provide transportation assistance such as bus tickets or employment supports such as work boots and may be able to access receive a work experience placement Contact your Ministry worker if you are interested in accessing these services or an employment centre in your area All employment programs are voluntary as people with PWD status have no obligations to search for employment or participate in work related programming

Confirmed Job Supplement If you require transportation clothing tools or other employment-related items to be able to start employment that will enable you and your family come off income assistance the Ministry can provide a supplement up to $100000 To be eligible for this supplement you must meet all of the following criteria

someone counted as part of your family unit gets a confirmed job that will make it possible for your family to leave income assistance hardship assistance or PWD assistance AND

the person with the job needs a specific item related to the job in order to start work AND

your family unit has no other funds available to purchase the item(s) PWD Reg S54

Talk to your Ministry worker if you wish to access this supplement as there are certain requirements that need to be met httpwwwhsdgovbccaPUBLICATVOL1Part33-3htm561 Section 56 (1)

Medical Coverage Basic Medical Coverage All income assistance recipients including people with PWD status or benefits are eligible for basic medical coverage which includes being able to see a doctor medical specials eye examinations hospital stays emergency ambulance service and prescription coverage However once you are approved for PWD you are also able to access Schedule C benefits (see page 23) Medical Benefits when Traveling MSP coverage is available through BCrsquos health care system when you are traveling In other provinces the costs are billed through their medical coverage programs and collected directly between the health care systems

14

When traveling outside of Canada you should be aware that coverage through the MSP is based upon pre-determined rates and may not cover all or any of the costs which would then be the responsibility of the person who has received the treatment Consequently it is recommended you purchase additional medical coverage when traveling outside of Canada Medical Coverage When Moving to Another Province If you should move to another province MSP coverage will continue for the balance of the month you leave and for an additional two months Of note if you move out of province prescription coverage ends the day you leave the province You should apply for medical coverage in your new province or territory immediately upon arrival Also be aware that PWD is only recognized in BC If you move to another province you will have to apply for disability under the disability program offered in that province Medical Coverage When leaving PWD for employment income and CPP Income you will continue to receive medical benefits as long as you qualify for Premium Assistance or Guaranteed Income Supplement For people under 65 must you must meet the Premium Assistance eligibility requirements For people that are over 65 you must qualify for Guaranteed Income Supplement If you cease to qualify for medical services only you are still eligible for general health supplements up to 1 year If you are leaving the PWD program for employment you will be able to receive additional medical benefits as long as you qualify for Premium Assistance The Ministry has a useful chart outlining the eligibility criteria for MSO at wwwgovbccahsd (on the left-hand navigation panel click Ministry Fact Sheets mdash Medical Services Only) Premium Assistance

Provides subsidies ranging from 20 to 100 per cent based on an individuals net income (or a couples combined net income) for the preceding tax year less deductions for age family size and disability The resulting amount is referred to as adjusted net income

The following are the rates for eligibility effective January 1 2010

Premium Assistance Subsidy Rates

Adjusted Net Income

Subsidy Level One Person

Family of Two

Family of Three or More

$0 - $22000 100 premium assistance

$000 $000 $000

$22001 - $24000 80 premium assistance

$1280 $2320 $2560

$24001 - $26000 60 premium assistance

$2560 $4640 $5120

$26001 - $28000 40 premium assistance

$3840 $6960 $7680

$28001 - $30000 20 premium assistance

$5120 $9280 $10240

Over $30000 Full Rate $6650 $12050 $13300

Premium Assistance Income Verification To verify eligibility each person who applies for premium assistance authorizes the Canada Revenue Agency to release income information to the Ministry of Health Services andor Health Insurance BC from the persons tax returns Verification takes place each year and where appropriate MSP adjusts the monthly premium of beneficiaries upward or downward based on the information received To apply see website httpwwwhealthgovbccamspinfobenpremiumhtmlmonthly

15

Prescription Coverage All people on income assistance receive prescription coverage when prescribed by a physician surgeon dentist midwife nurse practitioner optometrist or podiatrist However this does not mean all prescriptions will be covered Prescriptions that are usually covered are ldquogenericrdquo brands If you require medication that is not covered be aware that your doctor can request ldquospecial authorityrdquo for approval of certain medications For more information on ldquospecial authorityrdquo see the BC government website at httpwwwhealthgovbccapharmacaresasaindexhtml

Drugs that are not covered include Drugs included as part of a private clinical trial smoking cessation aids diet therapy drugs classified as or used for cosmetic purposes and new drugs currently under review by PharmaCare If you move from the province it is important to note that prescription coverage ends the day you leave the province Plan G Specific to people living with mental illness Plan G ensures no-charge psychiatric medication for individuals of any age that are registered with a mental health service centre who demonstrate a clinical and financial need To access this benefit contact your local mental health service centre or talk to your doctor Eye Exam A person is able to get an eye examination by an optometrist for up to $4483 or an ophthalmologist for up to 4890 You must pay any additional costs above these rates PWD S622 Schedule C S22

Glasses The Ministry provides for a pair of basic single vision or bifocal lenses and glasses every 3 years for adults with a new prescription every year for children with a new prescription or if there is a confirmed change in the refractive status of either eye Schedule C Definitions

Diet and Nutritional Supplements The available diet supports include PWD Reg S66

Diabetic Diet Supplement The Ministry pays an additional $3500 per month to an individual where the physician has confirmed the condition

Restricted Sodium An additional $1000 is provided if a physician confirms the need for reduced salt intake

Kidney Dialysis $30 for each calendar month for a person who requires kidney dialysis if the person is not eligible under the kidney dialysis service provided by the Ministry of Health

Gluten Free Diet A $40 diet allowance can be provided for each calendar month for which a person requires a gluten-free diet

Dysphagia $40 for each calendar month for a person who has dysphagia People who have dysphagia are also eligible to receive an additional $3000 towards the purchase of a blender

Cystic Fibrosis $50 for each calendar month for a person who has cystic fibrosis Schedule C S6 (for all of the above supplements)

16

High Protein Diet Supplement The Ministry can provide an additional $4000 if a person has any of the following conditions

cancer that requires nutritional support during - radiation therapy - chemotherapy - surgical therapy - or ongoing medical treatment

chronic inflammatory bowel disease

Crohnrsquos disease

ulcerative colitis

HIV positive diagnosis

AIDS

chronic bacterial infection

tuberculosis

hyperthyroidism

osteoporosis

hepatitis B

hepatitis C People requiring a high protein diet or dysphagia diet are also eligible to receive an additional $3000 towards the purchase of a blender More information on diet supplements can be found in Schedule C Section 6 PWD Regs Schedule C Section 6 (2) Of Note About Diet Allowances A person having two or more separate conditions for which a diet supplement can be provided only the higher diet allowance amount will be paid In order to obtain a diet supplement the physician must confirm the condition type of diet required (as specified in the list) and prescribes the allowance for up to 12 months This can be done by letter or written out on a prescription pad From time to time the Ministry has had a specific form to request a diet supplement so check with a Ministry worker to confirm how a diet supplement is currently being obtained Monthly Nutritional Supplement An additional supplement is available only to those with PWD status where it is confirmed by a physician that the person has a severe medical condition which has a directly result in a chronic progressive deterioration of health or wasting and that the supplements requested (nutritional supplementation vitamins and minerals) will prevent an imminent danger to life PWD Regs S67 Schedule C Section7 This supplement can provide an additional $16500 for nutritional supplementation when there is a confirmed need for additional caloric supplementation and two of the following symptoms malnutrition underweight status significant weight loss significant muscle mass loss significant neurological degeneration significant deterioration of a vital organ or moderate to severe immune suppression It can also provide an additional $4000 for vitamins and minerals Section 67 Section 7 of Schedule C PWD Regs

Short-term Nutritional Supplement The Ministry can also supply nutritional supplementation such as Ensure or Boost for up to 3 months when a physician verifies an acute short-term need for additional caloric supplementation in addition to regular dietary intake It also must be verified by the doctor that the nutritional supplementation is to prevent critical weight loss while recovering from surgery severe injury serious disease or the side effects of a treatment PWD Reg S67 (3) Natal Supplement Once you inform the Ministry with physician confirmation of a pregnancy a $4500 natal allowance is then provided by the Ministry each month and continues until the child is 7 months of age PWD Reg

S6 Schedule C Section 8 Formula for Infants If there is a medical reason that an infant is unable to nurse (ie mother has infectious disease infant unable to feed due to cleft pallet) the Ministry may provide for infant formula Speak to a worker if you need access to this supplement PWD Reg S67 (1) Schedule A S4 (6)

17

Enhanced Medical Supplements The Ministry is able to provide specific items and services for people with PWD status set out in Schedule C They include Dental Coverage for PWD People with PWD status are eligible for up to $100000 of dental coverage every two years Not all procedures are covered and the individual must cover any additional cost not covered PWD Reg S63 (1) Schedule C Section 4

This may include crown or bridge work It is beneficial to ask your dentist for a quote prior to having any service or treatment done so you know how much your cost will be Additional information on allowable fees and services can be obtained from your local Ministry office

Dentures Dentures can be provided for those with PWD provided they have never had dentures previously or have had their previous dentures for at least 5 years The amount for dentures is $100000 every two years PWD Reg Schedule C S4 (2)

Medical Equipment The Ministry is able to provide people with walkers canes and crutches if their doctor has prescribed the item an occupational or physical therapist has done an assessment and confirmed the need for the item the Ministry has pre-approved the item the item requested is the least expensive and there are no resources to meet the need for the item For wheel chairs or scooters it must be confirmed that the device will be required for the next 5 years There is also a maximum amount that can be issued for scooters which is $350000 PWD Reg Schedule C Section 33 amp 34

Also available Bariatric scooters up to a cost limit of $4500 when you weigh more than a conventional scooter can hold AND if the scooter is medically essential for you to achieve or maintain basic mobility (five-year replacement) PWD Reg Schedule C S34 (31) Non-conventional glucose meters if medically essential to test your blood glucose levels (five-year replacement) mdash for example a talking glucose meter for those with a visual impairment Orthotics and Bracing Custom made orthotics footwear are now covered up to a maximum of $165000 for PWD recipients In addition custom-made inserts are covered up to a maximum of $45000 PWD Reg Schedule C Section 310 Other bracing devices may be supplied if the item requested will prevent surgery be used for post-surgical care assist in physical healing from surgery injury or disease or to improve physical functioning that has been impaired by a neuro-musculo-skeletal condition The Ministry must also pre-approve the requested items and be satisfied there are no other resources to meet the need Other specific conditions can be found in Schedule C Section 310 (3) of the Employment and Assistance for Persons with Disabilities RegulationhttpwwwhsdgovbccaPUBLICATVOL1Part33-3htmc Devices may include

Foot abduction orthoses (no waiting period for replacement)

Inhaler accessory devices (ldquospacersrdquo or valved holding chambers

Hearing Aids A PWD recipient can be provided for hearing aids if prescribed by an audiologist The audiologist must have performed an assessment that confirms the need for the hearing aid The person also must have the pre-authorization from the Ministry and prove no resources available to obtain the required item PWD Reg Schedule C S311

18

Positioning and Breathing Devices Positioning devices such as beds and breathing device can be obtained if specific requirements are met These devices also may have cost restrictions Both positioning and breathing devices require pre-authorization through the Ministry and that there are no other available resources for the requested item For details see Section 3 of Schedule C of the PWD Regulations on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

Devices may include

Apnea monitors if medically essential to monitor your breathing (five-year replacement)

Floor-to-ceiling pole (second pole allowed if necessary) if medically essential to facilitate transfers (five-year replacement)

Nebulizers if necessary to avoid an imminent and substantial danger to your health (five-year replacement period and one-year period for accessories and supplies) Positioning items on a bed if medically essential to achieve or maintain your positioning mdash for example Symmetrikit Sidelyers and bed wedges

Positioning chairs and standing frames if medically essential to achieve or maintain your positioning (five-year replacement) Transfer aids if medically essential to facilitate transfers mdash for example belts boards and slider sheets (five-year replacement)

Toe orthoses if medically essential to achieve or maintain basic functionality (one-year replacement)

Tracheostomy humidifier if medically essential to moisturize air in order to allow you to breathe (five-year replacement)

Tracheostomy supplies if necessary to avoid an imminent and substantial danger to your health (two-year supply policy) Underliners for orthoses if medically essential for you to use an orthosis mdash for example sleeves and specialized socks for braces

Ventilator supplies if there is an imminent and substantial danger to your health (for up to 2 years) mdash for example the Ministry may provide you with sterilization items and distilled water to run your ventilator

Disposable Medical or Reusable Supplies There are restrictions on disposable or reusable medical supplies The items must be prescribed by a medical practitioner used in a medical procedure or treatment are necessary to avoid an imminent and substantial danger to health and there are no resources available to the family unit to cover the cost of the supplies For more information on this benefit see Schedule C Section 2(1)(a) of the PWD Regulations

Chiropractic Physiotherapy Massage Therapy and Podiatrist Services An additional 12 visits may be authorized by the Ministry if there is a medically confirmed acute need for the treatments and there are no resources to meet the need No more than 12 visits are available for these services combined ndash not an additional 12 for each service See Schedule C Section 2(1) (c) of the PWD Regulations

Medical Transportation The Ministry can provide for additional funding for the transportation to go to a doctor specialist or hospital for treatments or testing if it is not just for regular visits This is an available benefit under Schedule C 2(1)(f) The legislation can be found on-line at httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

The Ministry provides the bus pass program for people with PWD status for regular transportation needs

19

Other Disability Services amp Benefits Canada Pension Plan Disability Benefits Canada Pension Plan Disability [CPPD] provides financial assistance to CPP contributors who are unable to work because of a disability To apply you must be under age 65 meet the definition of having condition that is severe and prolonged worked and contributed for a specific amount time and have made sufficient contributions to qualify CPPD can be complicated If you would like more information on this topic you can pick up Newton Resource Centrersquos ldquoStep by Step Advocacyrdquo manual or go on-line to Service Canadarsquos website at httpwwwservicecanadagccaengsccppdisabilitydisabilitypensionshtml If you have been denied benefits the appeal process can be quite length (years) However in most cases we can help You can contact our Mental Health Consumer Advocacy Program for more information at (604) 596-1880

Tax Credits and Savings Benefits Registered Disability Savings Plan [RDSP] The federal government has introduced a new Registered Saving Disability Plan for people with disabilities that allow a person to save up to $20000000 in a registered savings account The contributions are not tax deductible and can be made up until the end of the year the beneficiary turns 59 You can have anyone contribute to the RDSP as long as you give written authorization You must also be eligible for the Disability Tax Credit Earnings accumulate tax-free until you take money out of your RDSP Contributions that are withdrawn are not to be included as income for the beneficiary when paid out of a RDSP However the Canada disability savings grant (CDSG) Canada disability savings bond (CDSB) and investment income earned in the plan will be included in the beneficiaryrsquos income for tax purposes when paid out of the RDSP (See next page for more information on these benefits) Be aware you must keep your contributions in the RDSP for 10 years if you have received a grant or bond through the two programs outlined below If you take money out of the Registered Disability Savings Plan early you will have to pay back all the money you received through the grant and bond Canada Disability Savings Grant [CDSG] Through CDSG the Government deposits money into your

RDSP to help you save The Government provides matching grants of up to 300 depending on the

amount contributed and the annual income of the family with the Registered Disability Savings Plan The

maximum grant amount is $3500 each year with a limit of $70000 over your lifetime

Canada Disability Savings Bond In qualifying you could receive up to $1000 a year from the

Government with a limit of $20000 over your lifetime Contributions do not need to be made to the RDSP

in order to receive the bond

Note The income thresholds of $75769 for the Disability Savings Grant and $21287 and $37885 for the

Disability Savings Bond respectively are indexed and will change over time Please visit wwwrdspcom

for updated information

Disability Tax Credit [DTC] This is a credit through income tax reduces the

amount of tax that a person with a disability has to pay The benefits includes a

yearly tax credit on your tax return (current and future years) additional credits for

you or a family member (ie the Caregiver credit) and possibly a retroactive claim

for every year your condition existed (for up to 10 years) This could result in lump

sum refund

20

Eligibility for Disability Tax Credit To get the Disability Tax Credit you must have a physical or mental

condition which affects one or more of your basic activities of daily living The condition must have lasted

or is expected to last for at least one year (continuously) There is no age restriction for the applicant for

DTC You will need to have your doctor (or optometrist audiologist occupational therapist psychologist

or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and

return it to the Canada Revenue Agency You can find the form at httpwwwcra-arcgcca

Other Benefits to Access with Disability Tax Credit Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including

Medical Expenses (including Attendant Care)

Caregiver Amount Credit

Child Disability Benefit (CDB)

Infirm Dependent

Child Care Expenses (Disability Supplement)

Disability Supports Deductions

Working Income Tax Benefit (WITB) (Disability Supplement)

Child Fitness Tax Credit (Disability Supplement)

Home Buyers Tax Credit

Find out more about allowable medical expenses deductions and tax credits and how you can use them if you support people with disabilities Canada Revenue Agency general enquiries 1 (800) 959-8281 TTY 1 (800) 665-0354

Child Disability Benefit If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit the child may be eligible for the Child Disability Benefit The CBD amount is calculated according to base income which is determined by the number of children for whom the CCTB is received Contact CRA at 1(800) 387-1193 for more information The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Childrens Special Allowances payments To apply families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child The DTC application can be found on-line at httpwwwcra-arcgcca or picked up at your local Canada Revenue Agency The Child Tax Benefit application found on-line at httpwwwservicecanadagcca or picked up at your local Service Canada Office

Sales Tax Exemptions Many goods and services used by people with disabilities are exempt from the goods and services taxharmonized sales taxes (GSTHST) For instance devices and supplies including

wheelchairs walkers hearing aids patient lifters as well as health and personal care services

Some programs are also tax exempt like Meals on Wheels recreational programs and camps For a complete list call GSTHST Information 1(800) 959-5525 by TTY 1 (800) 665-0354

Other Transportation Benefits handyDart handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices This service will pick up at the personrsquos home and drop the individual at his or her destination Eligibility You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance Pets are only allowed if they are a service animal

Size of Mobility Devices handyDART lifts are able to accommodate mobility devices that fit within the following measurements Width 94 cm (37 in) Length 122 cm (48 in) Weight on the lift 364kg (800 lbs) when the device is occupied and includes the handyDART driver

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 7: “Persons With Disabilities” Quick Reference Guide:

7

Medical Services Only Due to Income In-Excess It is important to note that if the person becomes ineligible as a result of employment income over the income assistance rate the personrsquos file will turn into a ldquomedical services only filerdquo [MSO file] as long as the person is eligible for Premium Assistance This means the person will still have basic medical benefits including being able to see a doctor prescription coverage and access to extended medical benefits such as dental and mobility devices Also of importance is if the person becomes ill or their disability again impairs them to such a degree that he or she is unable to continue to work the person can return to income assistance After going through the financial application process again the PWD status will be put back into place without having to apply for the disability program again as long as the person is still within the 5-year PWD designation period ldquoUnearnedrdquo Income All other income except what is classified as ldquoearnedrdquo income is classified as ldquounearnedrdquo income This includes money annuities stocks bonds shares and interest bearing accounts or properties pensions from the federal government war disability pensions military pensions and war veteranrsquos allowances employment insurance insurance benefits except insurance paid as compensation for a destroyed asset private disability insurance ICBC settlements winnings from games of chance GST Child Tax Credit BC Family Bonus to name a few (See next section on exempt income) PWD Regs part 1 ndash Interpretation Also see schedule B Net Income Calculations 1a

To see a complete list of unearned income go to the BC Employment and Assistance Persons with Disabilities legislation on-line to httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm1

Exempt Income Some types of income are always exempt such as GST and Child Tax Credit Family Bonus is exempt however if the Ministry advanced you family bonus through your income assistance cheque that amount will be returned directly to the Ministry from your first Government of Canada cheque This includes child tax credit national family bonus and BC family bonuses Applying for Income from Another Source The Ministry requires all individuals on income assistance to apply or pursue any income from any other source for which they may be eligible For instance once a person is approved for PWD the Ministry will require the person to apply for Canada Pension Plan Disability [CPPD] benefits If the person refuses to apply the Ministry can deny PWD benefits for ldquofailure to pursue other incomerdquo This discontinuance of assistance would continue until the person pursues the income by applying Receiving Other Money If you do become eligible for income from another source such as CPPD benefits private disability benefits or WCB the money will be deducted from your income assistance This is because it is classed as ldquounearnedrdquo income (unless there is a specific exemption for that source of money) One-Time Payment and Awards One time awards that are not specifically defined by the Ministry (in Section 7 of Schedule B) are considered exempt up to the Families Asset level (see pg 11) for asset levels) Ongoing monthly financial awards are considered unearned income Examples of these types of payments would include eviction compensation ndash criminal injury or insurance settlement (except replacement of an asset ndash see below) ICBC ndash Replacement of Vehicle - When ICBC pays an individual out for replacing a vehicle this money is exempt for the purpose to replace the vehicle Income Becomes Assets In the first month when you receive the money it is considered ldquoincomerdquo If the amount you have received is over your income assistance rate you will not receive a cheque the following month However money remaining after the change of the calendar month is considered your ldquoassetrdquo If the amount you receive is over your asset level amount (see additional information about asset levels below) the Ministry will expect the money to last $200000 per 30 days

8

It is also important to know that you may be able to set up a trust fund (to be explained later) to preserve the money which can be used for disability related costs promotion of independence later on Assets Assets are defined as (a) equity in any real or personal property that can be converted to cash (b) a beneficial interest in real or personal property held in trust or (c) cash assets

Asset Limits and Exempt Assets People on income assistance are allowed to have money and property however the Ministry sets limits and conditions on assets For instance a single person with PWD status is allowed to have $500000 in cash or financial products that can be converted to cash and can own a home of any value as long as the person lives in the home That is because it is then considered an ldquoexemptrdquo asset Other exempt assets include personal possessions and necessary household items business tools and a personrsquos primary vehicle Of special note people with PWD status have no limit on the value of the vehicle they can own unlike people with regular income assistance where there is a limit on the equitable value of the vehicle of $1000000 (For complete exempt asset list see PWD Section 10 on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm10)

Limits on Assets and Earnings Exemption

Dependants include spouse or spouse and children or single parent with children

Discretionary and Non-Discretionary Trusts Trusts A trust is a way for a person with PWD status to have money over and above the asset limit that can be used on disability related costs over the course of a personrsquos lifetime There are specific requirements for a trust to be recognized by the Ministry and further there are limitations on the use of the money briefly outlined below A trust is a legal agreement drawn up by a lawyer that allows a beneficiary to have money or other assets ldquoin trustrdquo and a trustee who manages the assets on behalf of the beneficiary At trust can also be set up set up for someone through a will but is not implemented until the will comes into effect There are two types of trusts Discretionary Trust With a discretionary trust the person with PWD status is the beneficiary and that personrsquos trustee makes the decisions on how the money is used There is no limit on the amount of money that can be held in this type of trust Non-discretionary Trust While with a non-discretionary the beneficiary (person with PWD status) will have some decision making ability on the use of the money With this type of trust there is a life-time

maximum capital amount of $20000000 that can be put into the trust The money held in either type of trusts can only be used in used in certain ways for it to be ldquoexemptrdquo when coming out of the trust If used outside of these conditions it will be considered ldquoincomerdquo by the Ministry Specifically there are no limits on spending out of the trust on expenses connected to renovations related to

disability or repairs to a home caregiver service education and training and medical devices or aids

PWD Status 1 person Family 1 and

Dependents

Family Both Adults

have PWD Status

Asset Limit $500000 $1000000 $1000000

Earnings Exemption $80000 $80000 $160000

Discretionary Trust Limit

No Limit No Limit No Limit

Non-Discretionary Trust

$200000 Limit $200000 Limit $200000 Limit

9

T0here is another category under the use of trust fund money where a total maximum amount $800000 can be drawn out of the trust fund over the year that will promote the person with disabilities to live more independently When using money from the trust for this purpose be sure to keep good records and all of your receipts as the Ministry does a review of the use of the trust dollars yearly If you go over the annual limit the amount over the $800000 will be considered ldquoincomerdquo and will mean you received too much on your income assistance cheque resulting in an ldquooverpaymentrdquo by the Ministry Understanding trusts and how they work can be complicated but there are lots of resources available including

Newton Resource Centrersquos ldquoDisability Benefits and Trustsrdquo that can be picked up at our office

BC Coalition of Person with Disabilities Fact Sheet on ldquoTrustsrdquo which can be found on-line at

httpwwwbccpdbcca

PLANrsquos ldquoIn Trustrdquo booklet that can be found on-line at httpwwwplancasectionsprovincialhtml The Ministry of Social Development also has a booklet called ldquoDisability Assistance and Trustsrdquo that can also be found on-

line at httpwwweiagovbccapublicatpdfDisabilitiesTrustspdf

Support amp Shelter The Ministry issues financial benefits in two portions The first portion is support portion Once approved for PWD status there will be an increase to the support portion of the income assistance cheque For instance a single person will see his or her support amount increase from $23500 to $53142 This is the amount issued for the necessities of basic living including food clothing transportation and extras (Also see bus pass medical transportation handyDart and other transportation options) Schedule A of the PWD Regs

The second part of the income assistance cheque is the shelter portion which covers rent or mortgage related costs including required insurance utilities and land-line phone There is no change to the shelter amount based on the new PWD status

PWD Support and Shelter Rates

Be aware that the shelter amount is based on the actual shelter costs incurred by the person each month For instance a single person is eligible for $37500 each month but if the person lives in low-income housing and only has shelter expenses of $28500 each month the Ministry will only issue $28500 - the actual cost for the personrsquos shelter

Classification PWD Shelter Support Total

Single Person 375 53142 90642

Couple One with PWD 570 70056 127056

Couple One with PWD with One Child

(Shelter amount increases with of children)

660 Shelter amount increases with of

children

79456 145456

Couple Both with PWD 570 94906 151906

Couple Both with PWD with One Child

(Shelter amount increases with of children)

660 Shelter amount increases with of

children

104306 170306 Depends on $

for shelter

Single parent with 1 child (Shelter amount increases with

of children)

570 Shelter amount increases with of

children

67208 124208 Depends on $

for shelter

Shelter Rates for PWD

when there are associated shelter costs

Single $375 2 Member Family $570 3 Member Family $660 4 Member Family $700 5 Member Family $750 6 Member Family $820

10

Pre-Natal Shelter Allowance The Ministry can also issue to a sole recipient with PWD status an additional $19500 per month upon confirmation of pregnancy to secure adequate housing and this amount will continue for the duration of the pregnancy PWD Reg S431 Schedule A 54 (6)

An individual must meet the following requirements to be eligible

be applying for or receiving income assistance PPMB or PWD benefits

have written confirmation from a doctor nurse practitioner or registered midwife that you are pregnant

be single and have no dependants (meaning no other children who live with you half the time or more) AND

prove in writing that you have shelter costs above $375 (the current shelter rate for a single person) either where you live now or where you plan to move httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 90 Section 4 (6) of Schedule A PWD Regs

Other Benefits Available Through the PWD Program There are other important benefits available to people with disability status They are outlined briefly to ensure people with PWD know they can access these additional benefits

Supplements Crisis Supplement The Ministry can issue a crisis supplement to a PWD recipient if the Ministry is satisfied that there is an unexpected expense or an item unexpectedly needed and that without the item may result in a danger to the physical health of any person in the family unit or that may result in the removal of a child and there is no available resource to meet the need They can issue the following amounts related to specific need Food ndash The Ministry may only issue up to a maximum of $2000 per the number of people in the family unit per month For example

1 person up to $2000 maximum in a calendar month 3 people in the family unit up to $6000 maximum in a month

Shelter - The Ministry can only issue a crisis supplement for shelter up to the maximum amount of the regular shelter entitlement For instance a 2 person family unit has a maximum shelter entitlement of $57000 the Ministry may only issue under a crisis supplement for shelter a maximum of $57000 even if their actual rent is $60000 To verify the situation is a crisis the person would be required to produce an eviction notice before the Ministry would consider it a crisis This means the Ministry will not consider it a crisis if a person already realizes they will not be able to pay their rent by the end of the month The person must have an actual eviction notice before itrsquos considered a ldquocrisisrdquo by the Ministry

If the crisis supplement were insufficient to resolve the crisis the person would have to show the Ministry how he or she could come up with the remainder of the money to resolve the outstanding amount owing before the crisis supplement would be issued For example the eviction notice cites the amount owing as $60000 the individual would have to show how they would come up with the additional $3000 before the Ministry would issue the crisis supplement PWD Reg S57

11

Crisis Supplement for Clothing ndash The Ministry has the legislative authority to issue a crisis supplement for clothing up to a maximum of $10000 per person and up to a maximum of $40000 annually regardless of the number of persons in a family past 4 people For example a family unit of 5 people loses all of their clothing in a fire in August the maximum amount the Ministry can issue is $40000 for a family of (5) The Ministry would not be able to issue another clothing crisis supplement until next September The requirements for being eligible are the same as all requests for a crisis supplement an unexpected expense or an item unexpectedly needed that without it would result in a danger to the physical health or ldquorisk of child apprehensionrdquo

Maximum Amount on Crisis Supplements - The Ministry has a maximum on the total dollar amount of crisis supplement a person can receive in a year That amount is twice a personrsquos regular entitlement For instance if a single personrsquos regular entitlement is $906 the maximum amount of crisis supplement that can be issued cannot exceed $181200

What a Crisis Supplement Cannot Cover - Crisis supplements cannot be provided for items covered in Schedule C ndash Health Benefits httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm57

Ministryrsquos Discretion - Crisis supplements are by Ministry discretion and the maximum amount may not be given For example a worker may only issue a $1000 crisis supplement for food when he or she could issue up to $2000 for the month Other Notables ndash A crisis supplement can only be provided for the month in which the supplement is requested Meaning they cannot be used to pay for something obtained last month or to reimburse for something a person has already purchased A person may appeal the denial of a crisis supplement but you cannot appeal for more than the maximum amounts previously outlined

Security Deposits The Ministry can issue a security deposit to help secure a residence Security deposits cannot be given out after a person has moved into the residence To be eligible an ldquointent to rentrdquo form must be completed by the landlord and submitted to the Ministry in order to for a security deposit to be issued There is a maximum of 2 security deposits that the Ministry can issue A third security deposit may be issued by special authority if a person is fleeing an abusive relationship rented residential accommodations are being sold or demolished and notice to vacate has been given been condemned or family unit is homeless or at risk of being homeless PWD Reg S56

Repayment of Security Deposits - The month after receiving a security deposit $2000 will be deducted from a personrsquos cheque This will continue until the amount of the security deposit is paid off If a second deposit is issued the Ministry may start to take a greater amount with the consent of a recipient even if you already have more than $20 per month deducted to repay the Ministry for other things (such as repayable hardship assistance) If you cannot afford to pay back more than $20 per month explain this to the Ministry They should wait to deduct the other money that you owe until your security deposit is repaid PWD S56 (3)

httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 91

Moving Supplement The Ministry may provide a moving supplement if the person is moving to substantially less rent (approximately $10000 less than current shelter amount) They will also assist if an individualrsquos place has been sold is being demolished or is condemned and notice to vacate has been given or if a person is facing an imminent threat to the physical safety of anyone in the family unit An Individual is only eligible for this supplement if no other financial resources to cover the costs and receives Ministerrsquos approval before incurring costs and least expensive appropriate mode of moving or transportation PWD Reg S55

The Ministry may also assist a person to move anywhere in Canada if a person has confirmed employment or to another province if the move will improve a personrsquos living circumstance Unfortunately the Ministry does not usually issue assistance with moving possessions beyond carry on items unless the items are necessary in relation to a personrsquos disability (ie motorized mobility device) httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm55

12

Christmas Supplement On the cheque for the month of December people on income assistance including those with PWD status will receive an additional amount The amounts are for singles $3500 couples $7000 and an additional $1000 per child httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm44 PWD Reg S44(1)

Co-op Supplement The Ministry can assist with the purchase of 50 of the amount maximum up to $85000 Individual must sign a promise to repay form PWD Reg S43

Camp Fees The Ministry may issue fees for a child to go to a recognized camp Information must be provided to the Ministry worker Guide Dog Allowance The Ministry can issue an addition $9500 per month for the care of a guide dog PWD Reg S60 Burial The Ministry has the ability to provide for the necessary costs of the transportation and the burial or cremation of a deceased personrsquos body if the deceased personrsquos family or estate has no resources available to meet those costs

Transportation with PWD Status Bus Pass Supplement One of the greatest benefits of PWD is eligibility for the Bus Pass Program For $4500 per year (your cost) you can receive an annual bus pass To apply please call toll free 1-866-866-0800 A recording will tell you that you have reached the Ministry of Social Development Press 4 when the recording picks up and then press 3 for the Buss Pass Program Additional contact information to access the Bus Pass program is as follows TTY (for hearing and speech-impaired) 1-800-855-0511

E-mail HSDBUSPAgovbcca

Fax 1 (250) 414-4888

Mail Ministry of Social Development BC Bus Pass Program PO Box 9985 StnProvGovt Victoria BC V8W 9R6 Also eligible for the $4500 annual bus pass are individuals who are more than 60 years of age on income assistance or receive federal spousersquos allowance or federal guaranteed income or is 65 and meets all the requirements of the federal guaranteed income except the 10 year residency httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm51 PWD S51

Special Transportation Subsidy [STS] This is an alternate benefit to the bus pass program It is provided to people with PWD that live in an area where the Bus Pass program is available but cannot use the bus because of their disability or because it could make their disability worse The Ministry has a specific form that must be completed by the individualrsquos doctor confirming that the person is unable to use the Bus Pass program or any other public transportation service including handyDart or Taxi Savers and that the person needs alternate transportation such as paying to get rides or to cover the expense of running their own vehicle The amount issued to the person eligible for the STS for the special transportation subsidy is approximately amount of the subsidized portion of the annual bus pass Upon approval the person will receive a lump sum amount and will be required to budget that amount over the course of the year The subsidy amount will also be prorated dependant on what month he or she applied and becomes eligible If a person currently has a bus pass and is now applying for special transportation subsidy they will have to turn in their bus pass upon approval

13

Transportation for Hearings The Ministry may assist with the costs of transportation for an individual that must attend a hearing in relation to a child protection issue or assigning maintenance rights The Ministry can also assist with child-care costs living costs and fees associated with attending the maintenance hearing PWD Reg S55

Employment amp PWD

Volunteer Supplement The Ministry has begun to phase out the community volunteer supplement program November 1 2011 the Ministry indicated that it would continue payments or allow applications to continue for anyone who

had already started getting the community volunteer supplement as of October 31 2011 OR

has been on the wait list for this supplement as of August 8 2011 and submitted an application for it between August 8 and October 31 2011

Training Initiative Supplement You may be eligible for a training supplement of $5000 per month for participating in a training program for 6 months with consideration of an additional 6 months if the Ministry is satisfied the person with disabilities would benefit from additional participation You are not eligible for this benefit if you have received the volunteer or incentive supplement (Legislation s49(1) Talk to a Ministry worker prior to starting for more information and approval httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm49 PWD Reg S49

Employment Programs Employment Program for Persons with Disabilities offers career planning skills assessment pre-employment services job training and placement provision of necessary employment supports disability management assistance follow-up workplace support and employment crisis services The program may provide transportation assistance such as bus tickets or employment supports such as work boots and may be able to access receive a work experience placement Contact your Ministry worker if you are interested in accessing these services or an employment centre in your area All employment programs are voluntary as people with PWD status have no obligations to search for employment or participate in work related programming

Confirmed Job Supplement If you require transportation clothing tools or other employment-related items to be able to start employment that will enable you and your family come off income assistance the Ministry can provide a supplement up to $100000 To be eligible for this supplement you must meet all of the following criteria

someone counted as part of your family unit gets a confirmed job that will make it possible for your family to leave income assistance hardship assistance or PWD assistance AND

the person with the job needs a specific item related to the job in order to start work AND

your family unit has no other funds available to purchase the item(s) PWD Reg S54

Talk to your Ministry worker if you wish to access this supplement as there are certain requirements that need to be met httpwwwhsdgovbccaPUBLICATVOL1Part33-3htm561 Section 56 (1)

Medical Coverage Basic Medical Coverage All income assistance recipients including people with PWD status or benefits are eligible for basic medical coverage which includes being able to see a doctor medical specials eye examinations hospital stays emergency ambulance service and prescription coverage However once you are approved for PWD you are also able to access Schedule C benefits (see page 23) Medical Benefits when Traveling MSP coverage is available through BCrsquos health care system when you are traveling In other provinces the costs are billed through their medical coverage programs and collected directly between the health care systems

14

When traveling outside of Canada you should be aware that coverage through the MSP is based upon pre-determined rates and may not cover all or any of the costs which would then be the responsibility of the person who has received the treatment Consequently it is recommended you purchase additional medical coverage when traveling outside of Canada Medical Coverage When Moving to Another Province If you should move to another province MSP coverage will continue for the balance of the month you leave and for an additional two months Of note if you move out of province prescription coverage ends the day you leave the province You should apply for medical coverage in your new province or territory immediately upon arrival Also be aware that PWD is only recognized in BC If you move to another province you will have to apply for disability under the disability program offered in that province Medical Coverage When leaving PWD for employment income and CPP Income you will continue to receive medical benefits as long as you qualify for Premium Assistance or Guaranteed Income Supplement For people under 65 must you must meet the Premium Assistance eligibility requirements For people that are over 65 you must qualify for Guaranteed Income Supplement If you cease to qualify for medical services only you are still eligible for general health supplements up to 1 year If you are leaving the PWD program for employment you will be able to receive additional medical benefits as long as you qualify for Premium Assistance The Ministry has a useful chart outlining the eligibility criteria for MSO at wwwgovbccahsd (on the left-hand navigation panel click Ministry Fact Sheets mdash Medical Services Only) Premium Assistance

Provides subsidies ranging from 20 to 100 per cent based on an individuals net income (or a couples combined net income) for the preceding tax year less deductions for age family size and disability The resulting amount is referred to as adjusted net income

The following are the rates for eligibility effective January 1 2010

Premium Assistance Subsidy Rates

Adjusted Net Income

Subsidy Level One Person

Family of Two

Family of Three or More

$0 - $22000 100 premium assistance

$000 $000 $000

$22001 - $24000 80 premium assistance

$1280 $2320 $2560

$24001 - $26000 60 premium assistance

$2560 $4640 $5120

$26001 - $28000 40 premium assistance

$3840 $6960 $7680

$28001 - $30000 20 premium assistance

$5120 $9280 $10240

Over $30000 Full Rate $6650 $12050 $13300

Premium Assistance Income Verification To verify eligibility each person who applies for premium assistance authorizes the Canada Revenue Agency to release income information to the Ministry of Health Services andor Health Insurance BC from the persons tax returns Verification takes place each year and where appropriate MSP adjusts the monthly premium of beneficiaries upward or downward based on the information received To apply see website httpwwwhealthgovbccamspinfobenpremiumhtmlmonthly

15

Prescription Coverage All people on income assistance receive prescription coverage when prescribed by a physician surgeon dentist midwife nurse practitioner optometrist or podiatrist However this does not mean all prescriptions will be covered Prescriptions that are usually covered are ldquogenericrdquo brands If you require medication that is not covered be aware that your doctor can request ldquospecial authorityrdquo for approval of certain medications For more information on ldquospecial authorityrdquo see the BC government website at httpwwwhealthgovbccapharmacaresasaindexhtml

Drugs that are not covered include Drugs included as part of a private clinical trial smoking cessation aids diet therapy drugs classified as or used for cosmetic purposes and new drugs currently under review by PharmaCare If you move from the province it is important to note that prescription coverage ends the day you leave the province Plan G Specific to people living with mental illness Plan G ensures no-charge psychiatric medication for individuals of any age that are registered with a mental health service centre who demonstrate a clinical and financial need To access this benefit contact your local mental health service centre or talk to your doctor Eye Exam A person is able to get an eye examination by an optometrist for up to $4483 or an ophthalmologist for up to 4890 You must pay any additional costs above these rates PWD S622 Schedule C S22

Glasses The Ministry provides for a pair of basic single vision or bifocal lenses and glasses every 3 years for adults with a new prescription every year for children with a new prescription or if there is a confirmed change in the refractive status of either eye Schedule C Definitions

Diet and Nutritional Supplements The available diet supports include PWD Reg S66

Diabetic Diet Supplement The Ministry pays an additional $3500 per month to an individual where the physician has confirmed the condition

Restricted Sodium An additional $1000 is provided if a physician confirms the need for reduced salt intake

Kidney Dialysis $30 for each calendar month for a person who requires kidney dialysis if the person is not eligible under the kidney dialysis service provided by the Ministry of Health

Gluten Free Diet A $40 diet allowance can be provided for each calendar month for which a person requires a gluten-free diet

Dysphagia $40 for each calendar month for a person who has dysphagia People who have dysphagia are also eligible to receive an additional $3000 towards the purchase of a blender

Cystic Fibrosis $50 for each calendar month for a person who has cystic fibrosis Schedule C S6 (for all of the above supplements)

16

High Protein Diet Supplement The Ministry can provide an additional $4000 if a person has any of the following conditions

cancer that requires nutritional support during - radiation therapy - chemotherapy - surgical therapy - or ongoing medical treatment

chronic inflammatory bowel disease

Crohnrsquos disease

ulcerative colitis

HIV positive diagnosis

AIDS

chronic bacterial infection

tuberculosis

hyperthyroidism

osteoporosis

hepatitis B

hepatitis C People requiring a high protein diet or dysphagia diet are also eligible to receive an additional $3000 towards the purchase of a blender More information on diet supplements can be found in Schedule C Section 6 PWD Regs Schedule C Section 6 (2) Of Note About Diet Allowances A person having two or more separate conditions for which a diet supplement can be provided only the higher diet allowance amount will be paid In order to obtain a diet supplement the physician must confirm the condition type of diet required (as specified in the list) and prescribes the allowance for up to 12 months This can be done by letter or written out on a prescription pad From time to time the Ministry has had a specific form to request a diet supplement so check with a Ministry worker to confirm how a diet supplement is currently being obtained Monthly Nutritional Supplement An additional supplement is available only to those with PWD status where it is confirmed by a physician that the person has a severe medical condition which has a directly result in a chronic progressive deterioration of health or wasting and that the supplements requested (nutritional supplementation vitamins and minerals) will prevent an imminent danger to life PWD Regs S67 Schedule C Section7 This supplement can provide an additional $16500 for nutritional supplementation when there is a confirmed need for additional caloric supplementation and two of the following symptoms malnutrition underweight status significant weight loss significant muscle mass loss significant neurological degeneration significant deterioration of a vital organ or moderate to severe immune suppression It can also provide an additional $4000 for vitamins and minerals Section 67 Section 7 of Schedule C PWD Regs

Short-term Nutritional Supplement The Ministry can also supply nutritional supplementation such as Ensure or Boost for up to 3 months when a physician verifies an acute short-term need for additional caloric supplementation in addition to regular dietary intake It also must be verified by the doctor that the nutritional supplementation is to prevent critical weight loss while recovering from surgery severe injury serious disease or the side effects of a treatment PWD Reg S67 (3) Natal Supplement Once you inform the Ministry with physician confirmation of a pregnancy a $4500 natal allowance is then provided by the Ministry each month and continues until the child is 7 months of age PWD Reg

S6 Schedule C Section 8 Formula for Infants If there is a medical reason that an infant is unable to nurse (ie mother has infectious disease infant unable to feed due to cleft pallet) the Ministry may provide for infant formula Speak to a worker if you need access to this supplement PWD Reg S67 (1) Schedule A S4 (6)

17

Enhanced Medical Supplements The Ministry is able to provide specific items and services for people with PWD status set out in Schedule C They include Dental Coverage for PWD People with PWD status are eligible for up to $100000 of dental coverage every two years Not all procedures are covered and the individual must cover any additional cost not covered PWD Reg S63 (1) Schedule C Section 4

This may include crown or bridge work It is beneficial to ask your dentist for a quote prior to having any service or treatment done so you know how much your cost will be Additional information on allowable fees and services can be obtained from your local Ministry office

Dentures Dentures can be provided for those with PWD provided they have never had dentures previously or have had their previous dentures for at least 5 years The amount for dentures is $100000 every two years PWD Reg Schedule C S4 (2)

Medical Equipment The Ministry is able to provide people with walkers canes and crutches if their doctor has prescribed the item an occupational or physical therapist has done an assessment and confirmed the need for the item the Ministry has pre-approved the item the item requested is the least expensive and there are no resources to meet the need for the item For wheel chairs or scooters it must be confirmed that the device will be required for the next 5 years There is also a maximum amount that can be issued for scooters which is $350000 PWD Reg Schedule C Section 33 amp 34

Also available Bariatric scooters up to a cost limit of $4500 when you weigh more than a conventional scooter can hold AND if the scooter is medically essential for you to achieve or maintain basic mobility (five-year replacement) PWD Reg Schedule C S34 (31) Non-conventional glucose meters if medically essential to test your blood glucose levels (five-year replacement) mdash for example a talking glucose meter for those with a visual impairment Orthotics and Bracing Custom made orthotics footwear are now covered up to a maximum of $165000 for PWD recipients In addition custom-made inserts are covered up to a maximum of $45000 PWD Reg Schedule C Section 310 Other bracing devices may be supplied if the item requested will prevent surgery be used for post-surgical care assist in physical healing from surgery injury or disease or to improve physical functioning that has been impaired by a neuro-musculo-skeletal condition The Ministry must also pre-approve the requested items and be satisfied there are no other resources to meet the need Other specific conditions can be found in Schedule C Section 310 (3) of the Employment and Assistance for Persons with Disabilities RegulationhttpwwwhsdgovbccaPUBLICATVOL1Part33-3htmc Devices may include

Foot abduction orthoses (no waiting period for replacement)

Inhaler accessory devices (ldquospacersrdquo or valved holding chambers

Hearing Aids A PWD recipient can be provided for hearing aids if prescribed by an audiologist The audiologist must have performed an assessment that confirms the need for the hearing aid The person also must have the pre-authorization from the Ministry and prove no resources available to obtain the required item PWD Reg Schedule C S311

18

Positioning and Breathing Devices Positioning devices such as beds and breathing device can be obtained if specific requirements are met These devices also may have cost restrictions Both positioning and breathing devices require pre-authorization through the Ministry and that there are no other available resources for the requested item For details see Section 3 of Schedule C of the PWD Regulations on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

Devices may include

Apnea monitors if medically essential to monitor your breathing (five-year replacement)

Floor-to-ceiling pole (second pole allowed if necessary) if medically essential to facilitate transfers (five-year replacement)

Nebulizers if necessary to avoid an imminent and substantial danger to your health (five-year replacement period and one-year period for accessories and supplies) Positioning items on a bed if medically essential to achieve or maintain your positioning mdash for example Symmetrikit Sidelyers and bed wedges

Positioning chairs and standing frames if medically essential to achieve or maintain your positioning (five-year replacement) Transfer aids if medically essential to facilitate transfers mdash for example belts boards and slider sheets (five-year replacement)

Toe orthoses if medically essential to achieve or maintain basic functionality (one-year replacement)

Tracheostomy humidifier if medically essential to moisturize air in order to allow you to breathe (five-year replacement)

Tracheostomy supplies if necessary to avoid an imminent and substantial danger to your health (two-year supply policy) Underliners for orthoses if medically essential for you to use an orthosis mdash for example sleeves and specialized socks for braces

Ventilator supplies if there is an imminent and substantial danger to your health (for up to 2 years) mdash for example the Ministry may provide you with sterilization items and distilled water to run your ventilator

Disposable Medical or Reusable Supplies There are restrictions on disposable or reusable medical supplies The items must be prescribed by a medical practitioner used in a medical procedure or treatment are necessary to avoid an imminent and substantial danger to health and there are no resources available to the family unit to cover the cost of the supplies For more information on this benefit see Schedule C Section 2(1)(a) of the PWD Regulations

Chiropractic Physiotherapy Massage Therapy and Podiatrist Services An additional 12 visits may be authorized by the Ministry if there is a medically confirmed acute need for the treatments and there are no resources to meet the need No more than 12 visits are available for these services combined ndash not an additional 12 for each service See Schedule C Section 2(1) (c) of the PWD Regulations

Medical Transportation The Ministry can provide for additional funding for the transportation to go to a doctor specialist or hospital for treatments or testing if it is not just for regular visits This is an available benefit under Schedule C 2(1)(f) The legislation can be found on-line at httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

The Ministry provides the bus pass program for people with PWD status for regular transportation needs

19

Other Disability Services amp Benefits Canada Pension Plan Disability Benefits Canada Pension Plan Disability [CPPD] provides financial assistance to CPP contributors who are unable to work because of a disability To apply you must be under age 65 meet the definition of having condition that is severe and prolonged worked and contributed for a specific amount time and have made sufficient contributions to qualify CPPD can be complicated If you would like more information on this topic you can pick up Newton Resource Centrersquos ldquoStep by Step Advocacyrdquo manual or go on-line to Service Canadarsquos website at httpwwwservicecanadagccaengsccppdisabilitydisabilitypensionshtml If you have been denied benefits the appeal process can be quite length (years) However in most cases we can help You can contact our Mental Health Consumer Advocacy Program for more information at (604) 596-1880

Tax Credits and Savings Benefits Registered Disability Savings Plan [RDSP] The federal government has introduced a new Registered Saving Disability Plan for people with disabilities that allow a person to save up to $20000000 in a registered savings account The contributions are not tax deductible and can be made up until the end of the year the beneficiary turns 59 You can have anyone contribute to the RDSP as long as you give written authorization You must also be eligible for the Disability Tax Credit Earnings accumulate tax-free until you take money out of your RDSP Contributions that are withdrawn are not to be included as income for the beneficiary when paid out of a RDSP However the Canada disability savings grant (CDSG) Canada disability savings bond (CDSB) and investment income earned in the plan will be included in the beneficiaryrsquos income for tax purposes when paid out of the RDSP (See next page for more information on these benefits) Be aware you must keep your contributions in the RDSP for 10 years if you have received a grant or bond through the two programs outlined below If you take money out of the Registered Disability Savings Plan early you will have to pay back all the money you received through the grant and bond Canada Disability Savings Grant [CDSG] Through CDSG the Government deposits money into your

RDSP to help you save The Government provides matching grants of up to 300 depending on the

amount contributed and the annual income of the family with the Registered Disability Savings Plan The

maximum grant amount is $3500 each year with a limit of $70000 over your lifetime

Canada Disability Savings Bond In qualifying you could receive up to $1000 a year from the

Government with a limit of $20000 over your lifetime Contributions do not need to be made to the RDSP

in order to receive the bond

Note The income thresholds of $75769 for the Disability Savings Grant and $21287 and $37885 for the

Disability Savings Bond respectively are indexed and will change over time Please visit wwwrdspcom

for updated information

Disability Tax Credit [DTC] This is a credit through income tax reduces the

amount of tax that a person with a disability has to pay The benefits includes a

yearly tax credit on your tax return (current and future years) additional credits for

you or a family member (ie the Caregiver credit) and possibly a retroactive claim

for every year your condition existed (for up to 10 years) This could result in lump

sum refund

20

Eligibility for Disability Tax Credit To get the Disability Tax Credit you must have a physical or mental

condition which affects one or more of your basic activities of daily living The condition must have lasted

or is expected to last for at least one year (continuously) There is no age restriction for the applicant for

DTC You will need to have your doctor (or optometrist audiologist occupational therapist psychologist

or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and

return it to the Canada Revenue Agency You can find the form at httpwwwcra-arcgcca

Other Benefits to Access with Disability Tax Credit Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including

Medical Expenses (including Attendant Care)

Caregiver Amount Credit

Child Disability Benefit (CDB)

Infirm Dependent

Child Care Expenses (Disability Supplement)

Disability Supports Deductions

Working Income Tax Benefit (WITB) (Disability Supplement)

Child Fitness Tax Credit (Disability Supplement)

Home Buyers Tax Credit

Find out more about allowable medical expenses deductions and tax credits and how you can use them if you support people with disabilities Canada Revenue Agency general enquiries 1 (800) 959-8281 TTY 1 (800) 665-0354

Child Disability Benefit If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit the child may be eligible for the Child Disability Benefit The CBD amount is calculated according to base income which is determined by the number of children for whom the CCTB is received Contact CRA at 1(800) 387-1193 for more information The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Childrens Special Allowances payments To apply families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child The DTC application can be found on-line at httpwwwcra-arcgcca or picked up at your local Canada Revenue Agency The Child Tax Benefit application found on-line at httpwwwservicecanadagcca or picked up at your local Service Canada Office

Sales Tax Exemptions Many goods and services used by people with disabilities are exempt from the goods and services taxharmonized sales taxes (GSTHST) For instance devices and supplies including

wheelchairs walkers hearing aids patient lifters as well as health and personal care services

Some programs are also tax exempt like Meals on Wheels recreational programs and camps For a complete list call GSTHST Information 1(800) 959-5525 by TTY 1 (800) 665-0354

Other Transportation Benefits handyDart handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices This service will pick up at the personrsquos home and drop the individual at his or her destination Eligibility You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance Pets are only allowed if they are a service animal

Size of Mobility Devices handyDART lifts are able to accommodate mobility devices that fit within the following measurements Width 94 cm (37 in) Length 122 cm (48 in) Weight on the lift 364kg (800 lbs) when the device is occupied and includes the handyDART driver

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 8: “Persons With Disabilities” Quick Reference Guide:

8

It is also important to know that you may be able to set up a trust fund (to be explained later) to preserve the money which can be used for disability related costs promotion of independence later on Assets Assets are defined as (a) equity in any real or personal property that can be converted to cash (b) a beneficial interest in real or personal property held in trust or (c) cash assets

Asset Limits and Exempt Assets People on income assistance are allowed to have money and property however the Ministry sets limits and conditions on assets For instance a single person with PWD status is allowed to have $500000 in cash or financial products that can be converted to cash and can own a home of any value as long as the person lives in the home That is because it is then considered an ldquoexemptrdquo asset Other exempt assets include personal possessions and necessary household items business tools and a personrsquos primary vehicle Of special note people with PWD status have no limit on the value of the vehicle they can own unlike people with regular income assistance where there is a limit on the equitable value of the vehicle of $1000000 (For complete exempt asset list see PWD Section 10 on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm10)

Limits on Assets and Earnings Exemption

Dependants include spouse or spouse and children or single parent with children

Discretionary and Non-Discretionary Trusts Trusts A trust is a way for a person with PWD status to have money over and above the asset limit that can be used on disability related costs over the course of a personrsquos lifetime There are specific requirements for a trust to be recognized by the Ministry and further there are limitations on the use of the money briefly outlined below A trust is a legal agreement drawn up by a lawyer that allows a beneficiary to have money or other assets ldquoin trustrdquo and a trustee who manages the assets on behalf of the beneficiary At trust can also be set up set up for someone through a will but is not implemented until the will comes into effect There are two types of trusts Discretionary Trust With a discretionary trust the person with PWD status is the beneficiary and that personrsquos trustee makes the decisions on how the money is used There is no limit on the amount of money that can be held in this type of trust Non-discretionary Trust While with a non-discretionary the beneficiary (person with PWD status) will have some decision making ability on the use of the money With this type of trust there is a life-time

maximum capital amount of $20000000 that can be put into the trust The money held in either type of trusts can only be used in used in certain ways for it to be ldquoexemptrdquo when coming out of the trust If used outside of these conditions it will be considered ldquoincomerdquo by the Ministry Specifically there are no limits on spending out of the trust on expenses connected to renovations related to

disability or repairs to a home caregiver service education and training and medical devices or aids

PWD Status 1 person Family 1 and

Dependents

Family Both Adults

have PWD Status

Asset Limit $500000 $1000000 $1000000

Earnings Exemption $80000 $80000 $160000

Discretionary Trust Limit

No Limit No Limit No Limit

Non-Discretionary Trust

$200000 Limit $200000 Limit $200000 Limit

9

T0here is another category under the use of trust fund money where a total maximum amount $800000 can be drawn out of the trust fund over the year that will promote the person with disabilities to live more independently When using money from the trust for this purpose be sure to keep good records and all of your receipts as the Ministry does a review of the use of the trust dollars yearly If you go over the annual limit the amount over the $800000 will be considered ldquoincomerdquo and will mean you received too much on your income assistance cheque resulting in an ldquooverpaymentrdquo by the Ministry Understanding trusts and how they work can be complicated but there are lots of resources available including

Newton Resource Centrersquos ldquoDisability Benefits and Trustsrdquo that can be picked up at our office

BC Coalition of Person with Disabilities Fact Sheet on ldquoTrustsrdquo which can be found on-line at

httpwwwbccpdbcca

PLANrsquos ldquoIn Trustrdquo booklet that can be found on-line at httpwwwplancasectionsprovincialhtml The Ministry of Social Development also has a booklet called ldquoDisability Assistance and Trustsrdquo that can also be found on-

line at httpwwweiagovbccapublicatpdfDisabilitiesTrustspdf

Support amp Shelter The Ministry issues financial benefits in two portions The first portion is support portion Once approved for PWD status there will be an increase to the support portion of the income assistance cheque For instance a single person will see his or her support amount increase from $23500 to $53142 This is the amount issued for the necessities of basic living including food clothing transportation and extras (Also see bus pass medical transportation handyDart and other transportation options) Schedule A of the PWD Regs

The second part of the income assistance cheque is the shelter portion which covers rent or mortgage related costs including required insurance utilities and land-line phone There is no change to the shelter amount based on the new PWD status

PWD Support and Shelter Rates

Be aware that the shelter amount is based on the actual shelter costs incurred by the person each month For instance a single person is eligible for $37500 each month but if the person lives in low-income housing and only has shelter expenses of $28500 each month the Ministry will only issue $28500 - the actual cost for the personrsquos shelter

Classification PWD Shelter Support Total

Single Person 375 53142 90642

Couple One with PWD 570 70056 127056

Couple One with PWD with One Child

(Shelter amount increases with of children)

660 Shelter amount increases with of

children

79456 145456

Couple Both with PWD 570 94906 151906

Couple Both with PWD with One Child

(Shelter amount increases with of children)

660 Shelter amount increases with of

children

104306 170306 Depends on $

for shelter

Single parent with 1 child (Shelter amount increases with

of children)

570 Shelter amount increases with of

children

67208 124208 Depends on $

for shelter

Shelter Rates for PWD

when there are associated shelter costs

Single $375 2 Member Family $570 3 Member Family $660 4 Member Family $700 5 Member Family $750 6 Member Family $820

10

Pre-Natal Shelter Allowance The Ministry can also issue to a sole recipient with PWD status an additional $19500 per month upon confirmation of pregnancy to secure adequate housing and this amount will continue for the duration of the pregnancy PWD Reg S431 Schedule A 54 (6)

An individual must meet the following requirements to be eligible

be applying for or receiving income assistance PPMB or PWD benefits

have written confirmation from a doctor nurse practitioner or registered midwife that you are pregnant

be single and have no dependants (meaning no other children who live with you half the time or more) AND

prove in writing that you have shelter costs above $375 (the current shelter rate for a single person) either where you live now or where you plan to move httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 90 Section 4 (6) of Schedule A PWD Regs

Other Benefits Available Through the PWD Program There are other important benefits available to people with disability status They are outlined briefly to ensure people with PWD know they can access these additional benefits

Supplements Crisis Supplement The Ministry can issue a crisis supplement to a PWD recipient if the Ministry is satisfied that there is an unexpected expense or an item unexpectedly needed and that without the item may result in a danger to the physical health of any person in the family unit or that may result in the removal of a child and there is no available resource to meet the need They can issue the following amounts related to specific need Food ndash The Ministry may only issue up to a maximum of $2000 per the number of people in the family unit per month For example

1 person up to $2000 maximum in a calendar month 3 people in the family unit up to $6000 maximum in a month

Shelter - The Ministry can only issue a crisis supplement for shelter up to the maximum amount of the regular shelter entitlement For instance a 2 person family unit has a maximum shelter entitlement of $57000 the Ministry may only issue under a crisis supplement for shelter a maximum of $57000 even if their actual rent is $60000 To verify the situation is a crisis the person would be required to produce an eviction notice before the Ministry would consider it a crisis This means the Ministry will not consider it a crisis if a person already realizes they will not be able to pay their rent by the end of the month The person must have an actual eviction notice before itrsquos considered a ldquocrisisrdquo by the Ministry

If the crisis supplement were insufficient to resolve the crisis the person would have to show the Ministry how he or she could come up with the remainder of the money to resolve the outstanding amount owing before the crisis supplement would be issued For example the eviction notice cites the amount owing as $60000 the individual would have to show how they would come up with the additional $3000 before the Ministry would issue the crisis supplement PWD Reg S57

11

Crisis Supplement for Clothing ndash The Ministry has the legislative authority to issue a crisis supplement for clothing up to a maximum of $10000 per person and up to a maximum of $40000 annually regardless of the number of persons in a family past 4 people For example a family unit of 5 people loses all of their clothing in a fire in August the maximum amount the Ministry can issue is $40000 for a family of (5) The Ministry would not be able to issue another clothing crisis supplement until next September The requirements for being eligible are the same as all requests for a crisis supplement an unexpected expense or an item unexpectedly needed that without it would result in a danger to the physical health or ldquorisk of child apprehensionrdquo

Maximum Amount on Crisis Supplements - The Ministry has a maximum on the total dollar amount of crisis supplement a person can receive in a year That amount is twice a personrsquos regular entitlement For instance if a single personrsquos regular entitlement is $906 the maximum amount of crisis supplement that can be issued cannot exceed $181200

What a Crisis Supplement Cannot Cover - Crisis supplements cannot be provided for items covered in Schedule C ndash Health Benefits httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm57

Ministryrsquos Discretion - Crisis supplements are by Ministry discretion and the maximum amount may not be given For example a worker may only issue a $1000 crisis supplement for food when he or she could issue up to $2000 for the month Other Notables ndash A crisis supplement can only be provided for the month in which the supplement is requested Meaning they cannot be used to pay for something obtained last month or to reimburse for something a person has already purchased A person may appeal the denial of a crisis supplement but you cannot appeal for more than the maximum amounts previously outlined

Security Deposits The Ministry can issue a security deposit to help secure a residence Security deposits cannot be given out after a person has moved into the residence To be eligible an ldquointent to rentrdquo form must be completed by the landlord and submitted to the Ministry in order to for a security deposit to be issued There is a maximum of 2 security deposits that the Ministry can issue A third security deposit may be issued by special authority if a person is fleeing an abusive relationship rented residential accommodations are being sold or demolished and notice to vacate has been given been condemned or family unit is homeless or at risk of being homeless PWD Reg S56

Repayment of Security Deposits - The month after receiving a security deposit $2000 will be deducted from a personrsquos cheque This will continue until the amount of the security deposit is paid off If a second deposit is issued the Ministry may start to take a greater amount with the consent of a recipient even if you already have more than $20 per month deducted to repay the Ministry for other things (such as repayable hardship assistance) If you cannot afford to pay back more than $20 per month explain this to the Ministry They should wait to deduct the other money that you owe until your security deposit is repaid PWD S56 (3)

httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 91

Moving Supplement The Ministry may provide a moving supplement if the person is moving to substantially less rent (approximately $10000 less than current shelter amount) They will also assist if an individualrsquos place has been sold is being demolished or is condemned and notice to vacate has been given or if a person is facing an imminent threat to the physical safety of anyone in the family unit An Individual is only eligible for this supplement if no other financial resources to cover the costs and receives Ministerrsquos approval before incurring costs and least expensive appropriate mode of moving or transportation PWD Reg S55

The Ministry may also assist a person to move anywhere in Canada if a person has confirmed employment or to another province if the move will improve a personrsquos living circumstance Unfortunately the Ministry does not usually issue assistance with moving possessions beyond carry on items unless the items are necessary in relation to a personrsquos disability (ie motorized mobility device) httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm55

12

Christmas Supplement On the cheque for the month of December people on income assistance including those with PWD status will receive an additional amount The amounts are for singles $3500 couples $7000 and an additional $1000 per child httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm44 PWD Reg S44(1)

Co-op Supplement The Ministry can assist with the purchase of 50 of the amount maximum up to $85000 Individual must sign a promise to repay form PWD Reg S43

Camp Fees The Ministry may issue fees for a child to go to a recognized camp Information must be provided to the Ministry worker Guide Dog Allowance The Ministry can issue an addition $9500 per month for the care of a guide dog PWD Reg S60 Burial The Ministry has the ability to provide for the necessary costs of the transportation and the burial or cremation of a deceased personrsquos body if the deceased personrsquos family or estate has no resources available to meet those costs

Transportation with PWD Status Bus Pass Supplement One of the greatest benefits of PWD is eligibility for the Bus Pass Program For $4500 per year (your cost) you can receive an annual bus pass To apply please call toll free 1-866-866-0800 A recording will tell you that you have reached the Ministry of Social Development Press 4 when the recording picks up and then press 3 for the Buss Pass Program Additional contact information to access the Bus Pass program is as follows TTY (for hearing and speech-impaired) 1-800-855-0511

E-mail HSDBUSPAgovbcca

Fax 1 (250) 414-4888

Mail Ministry of Social Development BC Bus Pass Program PO Box 9985 StnProvGovt Victoria BC V8W 9R6 Also eligible for the $4500 annual bus pass are individuals who are more than 60 years of age on income assistance or receive federal spousersquos allowance or federal guaranteed income or is 65 and meets all the requirements of the federal guaranteed income except the 10 year residency httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm51 PWD S51

Special Transportation Subsidy [STS] This is an alternate benefit to the bus pass program It is provided to people with PWD that live in an area where the Bus Pass program is available but cannot use the bus because of their disability or because it could make their disability worse The Ministry has a specific form that must be completed by the individualrsquos doctor confirming that the person is unable to use the Bus Pass program or any other public transportation service including handyDart or Taxi Savers and that the person needs alternate transportation such as paying to get rides or to cover the expense of running their own vehicle The amount issued to the person eligible for the STS for the special transportation subsidy is approximately amount of the subsidized portion of the annual bus pass Upon approval the person will receive a lump sum amount and will be required to budget that amount over the course of the year The subsidy amount will also be prorated dependant on what month he or she applied and becomes eligible If a person currently has a bus pass and is now applying for special transportation subsidy they will have to turn in their bus pass upon approval

13

Transportation for Hearings The Ministry may assist with the costs of transportation for an individual that must attend a hearing in relation to a child protection issue or assigning maintenance rights The Ministry can also assist with child-care costs living costs and fees associated with attending the maintenance hearing PWD Reg S55

Employment amp PWD

Volunteer Supplement The Ministry has begun to phase out the community volunteer supplement program November 1 2011 the Ministry indicated that it would continue payments or allow applications to continue for anyone who

had already started getting the community volunteer supplement as of October 31 2011 OR

has been on the wait list for this supplement as of August 8 2011 and submitted an application for it between August 8 and October 31 2011

Training Initiative Supplement You may be eligible for a training supplement of $5000 per month for participating in a training program for 6 months with consideration of an additional 6 months if the Ministry is satisfied the person with disabilities would benefit from additional participation You are not eligible for this benefit if you have received the volunteer or incentive supplement (Legislation s49(1) Talk to a Ministry worker prior to starting for more information and approval httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm49 PWD Reg S49

Employment Programs Employment Program for Persons with Disabilities offers career planning skills assessment pre-employment services job training and placement provision of necessary employment supports disability management assistance follow-up workplace support and employment crisis services The program may provide transportation assistance such as bus tickets or employment supports such as work boots and may be able to access receive a work experience placement Contact your Ministry worker if you are interested in accessing these services or an employment centre in your area All employment programs are voluntary as people with PWD status have no obligations to search for employment or participate in work related programming

Confirmed Job Supplement If you require transportation clothing tools or other employment-related items to be able to start employment that will enable you and your family come off income assistance the Ministry can provide a supplement up to $100000 To be eligible for this supplement you must meet all of the following criteria

someone counted as part of your family unit gets a confirmed job that will make it possible for your family to leave income assistance hardship assistance or PWD assistance AND

the person with the job needs a specific item related to the job in order to start work AND

your family unit has no other funds available to purchase the item(s) PWD Reg S54

Talk to your Ministry worker if you wish to access this supplement as there are certain requirements that need to be met httpwwwhsdgovbccaPUBLICATVOL1Part33-3htm561 Section 56 (1)

Medical Coverage Basic Medical Coverage All income assistance recipients including people with PWD status or benefits are eligible for basic medical coverage which includes being able to see a doctor medical specials eye examinations hospital stays emergency ambulance service and prescription coverage However once you are approved for PWD you are also able to access Schedule C benefits (see page 23) Medical Benefits when Traveling MSP coverage is available through BCrsquos health care system when you are traveling In other provinces the costs are billed through their medical coverage programs and collected directly between the health care systems

14

When traveling outside of Canada you should be aware that coverage through the MSP is based upon pre-determined rates and may not cover all or any of the costs which would then be the responsibility of the person who has received the treatment Consequently it is recommended you purchase additional medical coverage when traveling outside of Canada Medical Coverage When Moving to Another Province If you should move to another province MSP coverage will continue for the balance of the month you leave and for an additional two months Of note if you move out of province prescription coverage ends the day you leave the province You should apply for medical coverage in your new province or territory immediately upon arrival Also be aware that PWD is only recognized in BC If you move to another province you will have to apply for disability under the disability program offered in that province Medical Coverage When leaving PWD for employment income and CPP Income you will continue to receive medical benefits as long as you qualify for Premium Assistance or Guaranteed Income Supplement For people under 65 must you must meet the Premium Assistance eligibility requirements For people that are over 65 you must qualify for Guaranteed Income Supplement If you cease to qualify for medical services only you are still eligible for general health supplements up to 1 year If you are leaving the PWD program for employment you will be able to receive additional medical benefits as long as you qualify for Premium Assistance The Ministry has a useful chart outlining the eligibility criteria for MSO at wwwgovbccahsd (on the left-hand navigation panel click Ministry Fact Sheets mdash Medical Services Only) Premium Assistance

Provides subsidies ranging from 20 to 100 per cent based on an individuals net income (or a couples combined net income) for the preceding tax year less deductions for age family size and disability The resulting amount is referred to as adjusted net income

The following are the rates for eligibility effective January 1 2010

Premium Assistance Subsidy Rates

Adjusted Net Income

Subsidy Level One Person

Family of Two

Family of Three or More

$0 - $22000 100 premium assistance

$000 $000 $000

$22001 - $24000 80 premium assistance

$1280 $2320 $2560

$24001 - $26000 60 premium assistance

$2560 $4640 $5120

$26001 - $28000 40 premium assistance

$3840 $6960 $7680

$28001 - $30000 20 premium assistance

$5120 $9280 $10240

Over $30000 Full Rate $6650 $12050 $13300

Premium Assistance Income Verification To verify eligibility each person who applies for premium assistance authorizes the Canada Revenue Agency to release income information to the Ministry of Health Services andor Health Insurance BC from the persons tax returns Verification takes place each year and where appropriate MSP adjusts the monthly premium of beneficiaries upward or downward based on the information received To apply see website httpwwwhealthgovbccamspinfobenpremiumhtmlmonthly

15

Prescription Coverage All people on income assistance receive prescription coverage when prescribed by a physician surgeon dentist midwife nurse practitioner optometrist or podiatrist However this does not mean all prescriptions will be covered Prescriptions that are usually covered are ldquogenericrdquo brands If you require medication that is not covered be aware that your doctor can request ldquospecial authorityrdquo for approval of certain medications For more information on ldquospecial authorityrdquo see the BC government website at httpwwwhealthgovbccapharmacaresasaindexhtml

Drugs that are not covered include Drugs included as part of a private clinical trial smoking cessation aids diet therapy drugs classified as or used for cosmetic purposes and new drugs currently under review by PharmaCare If you move from the province it is important to note that prescription coverage ends the day you leave the province Plan G Specific to people living with mental illness Plan G ensures no-charge psychiatric medication for individuals of any age that are registered with a mental health service centre who demonstrate a clinical and financial need To access this benefit contact your local mental health service centre or talk to your doctor Eye Exam A person is able to get an eye examination by an optometrist for up to $4483 or an ophthalmologist for up to 4890 You must pay any additional costs above these rates PWD S622 Schedule C S22

Glasses The Ministry provides for a pair of basic single vision or bifocal lenses and glasses every 3 years for adults with a new prescription every year for children with a new prescription or if there is a confirmed change in the refractive status of either eye Schedule C Definitions

Diet and Nutritional Supplements The available diet supports include PWD Reg S66

Diabetic Diet Supplement The Ministry pays an additional $3500 per month to an individual where the physician has confirmed the condition

Restricted Sodium An additional $1000 is provided if a physician confirms the need for reduced salt intake

Kidney Dialysis $30 for each calendar month for a person who requires kidney dialysis if the person is not eligible under the kidney dialysis service provided by the Ministry of Health

Gluten Free Diet A $40 diet allowance can be provided for each calendar month for which a person requires a gluten-free diet

Dysphagia $40 for each calendar month for a person who has dysphagia People who have dysphagia are also eligible to receive an additional $3000 towards the purchase of a blender

Cystic Fibrosis $50 for each calendar month for a person who has cystic fibrosis Schedule C S6 (for all of the above supplements)

16

High Protein Diet Supplement The Ministry can provide an additional $4000 if a person has any of the following conditions

cancer that requires nutritional support during - radiation therapy - chemotherapy - surgical therapy - or ongoing medical treatment

chronic inflammatory bowel disease

Crohnrsquos disease

ulcerative colitis

HIV positive diagnosis

AIDS

chronic bacterial infection

tuberculosis

hyperthyroidism

osteoporosis

hepatitis B

hepatitis C People requiring a high protein diet or dysphagia diet are also eligible to receive an additional $3000 towards the purchase of a blender More information on diet supplements can be found in Schedule C Section 6 PWD Regs Schedule C Section 6 (2) Of Note About Diet Allowances A person having two or more separate conditions for which a diet supplement can be provided only the higher diet allowance amount will be paid In order to obtain a diet supplement the physician must confirm the condition type of diet required (as specified in the list) and prescribes the allowance for up to 12 months This can be done by letter or written out on a prescription pad From time to time the Ministry has had a specific form to request a diet supplement so check with a Ministry worker to confirm how a diet supplement is currently being obtained Monthly Nutritional Supplement An additional supplement is available only to those with PWD status where it is confirmed by a physician that the person has a severe medical condition which has a directly result in a chronic progressive deterioration of health or wasting and that the supplements requested (nutritional supplementation vitamins and minerals) will prevent an imminent danger to life PWD Regs S67 Schedule C Section7 This supplement can provide an additional $16500 for nutritional supplementation when there is a confirmed need for additional caloric supplementation and two of the following symptoms malnutrition underweight status significant weight loss significant muscle mass loss significant neurological degeneration significant deterioration of a vital organ or moderate to severe immune suppression It can also provide an additional $4000 for vitamins and minerals Section 67 Section 7 of Schedule C PWD Regs

Short-term Nutritional Supplement The Ministry can also supply nutritional supplementation such as Ensure or Boost for up to 3 months when a physician verifies an acute short-term need for additional caloric supplementation in addition to regular dietary intake It also must be verified by the doctor that the nutritional supplementation is to prevent critical weight loss while recovering from surgery severe injury serious disease or the side effects of a treatment PWD Reg S67 (3) Natal Supplement Once you inform the Ministry with physician confirmation of a pregnancy a $4500 natal allowance is then provided by the Ministry each month and continues until the child is 7 months of age PWD Reg

S6 Schedule C Section 8 Formula for Infants If there is a medical reason that an infant is unable to nurse (ie mother has infectious disease infant unable to feed due to cleft pallet) the Ministry may provide for infant formula Speak to a worker if you need access to this supplement PWD Reg S67 (1) Schedule A S4 (6)

17

Enhanced Medical Supplements The Ministry is able to provide specific items and services for people with PWD status set out in Schedule C They include Dental Coverage for PWD People with PWD status are eligible for up to $100000 of dental coverage every two years Not all procedures are covered and the individual must cover any additional cost not covered PWD Reg S63 (1) Schedule C Section 4

This may include crown or bridge work It is beneficial to ask your dentist for a quote prior to having any service or treatment done so you know how much your cost will be Additional information on allowable fees and services can be obtained from your local Ministry office

Dentures Dentures can be provided for those with PWD provided they have never had dentures previously or have had their previous dentures for at least 5 years The amount for dentures is $100000 every two years PWD Reg Schedule C S4 (2)

Medical Equipment The Ministry is able to provide people with walkers canes and crutches if their doctor has prescribed the item an occupational or physical therapist has done an assessment and confirmed the need for the item the Ministry has pre-approved the item the item requested is the least expensive and there are no resources to meet the need for the item For wheel chairs or scooters it must be confirmed that the device will be required for the next 5 years There is also a maximum amount that can be issued for scooters which is $350000 PWD Reg Schedule C Section 33 amp 34

Also available Bariatric scooters up to a cost limit of $4500 when you weigh more than a conventional scooter can hold AND if the scooter is medically essential for you to achieve or maintain basic mobility (five-year replacement) PWD Reg Schedule C S34 (31) Non-conventional glucose meters if medically essential to test your blood glucose levels (five-year replacement) mdash for example a talking glucose meter for those with a visual impairment Orthotics and Bracing Custom made orthotics footwear are now covered up to a maximum of $165000 for PWD recipients In addition custom-made inserts are covered up to a maximum of $45000 PWD Reg Schedule C Section 310 Other bracing devices may be supplied if the item requested will prevent surgery be used for post-surgical care assist in physical healing from surgery injury or disease or to improve physical functioning that has been impaired by a neuro-musculo-skeletal condition The Ministry must also pre-approve the requested items and be satisfied there are no other resources to meet the need Other specific conditions can be found in Schedule C Section 310 (3) of the Employment and Assistance for Persons with Disabilities RegulationhttpwwwhsdgovbccaPUBLICATVOL1Part33-3htmc Devices may include

Foot abduction orthoses (no waiting period for replacement)

Inhaler accessory devices (ldquospacersrdquo or valved holding chambers

Hearing Aids A PWD recipient can be provided for hearing aids if prescribed by an audiologist The audiologist must have performed an assessment that confirms the need for the hearing aid The person also must have the pre-authorization from the Ministry and prove no resources available to obtain the required item PWD Reg Schedule C S311

18

Positioning and Breathing Devices Positioning devices such as beds and breathing device can be obtained if specific requirements are met These devices also may have cost restrictions Both positioning and breathing devices require pre-authorization through the Ministry and that there are no other available resources for the requested item For details see Section 3 of Schedule C of the PWD Regulations on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

Devices may include

Apnea monitors if medically essential to monitor your breathing (five-year replacement)

Floor-to-ceiling pole (second pole allowed if necessary) if medically essential to facilitate transfers (five-year replacement)

Nebulizers if necessary to avoid an imminent and substantial danger to your health (five-year replacement period and one-year period for accessories and supplies) Positioning items on a bed if medically essential to achieve or maintain your positioning mdash for example Symmetrikit Sidelyers and bed wedges

Positioning chairs and standing frames if medically essential to achieve or maintain your positioning (five-year replacement) Transfer aids if medically essential to facilitate transfers mdash for example belts boards and slider sheets (five-year replacement)

Toe orthoses if medically essential to achieve or maintain basic functionality (one-year replacement)

Tracheostomy humidifier if medically essential to moisturize air in order to allow you to breathe (five-year replacement)

Tracheostomy supplies if necessary to avoid an imminent and substantial danger to your health (two-year supply policy) Underliners for orthoses if medically essential for you to use an orthosis mdash for example sleeves and specialized socks for braces

Ventilator supplies if there is an imminent and substantial danger to your health (for up to 2 years) mdash for example the Ministry may provide you with sterilization items and distilled water to run your ventilator

Disposable Medical or Reusable Supplies There are restrictions on disposable or reusable medical supplies The items must be prescribed by a medical practitioner used in a medical procedure or treatment are necessary to avoid an imminent and substantial danger to health and there are no resources available to the family unit to cover the cost of the supplies For more information on this benefit see Schedule C Section 2(1)(a) of the PWD Regulations

Chiropractic Physiotherapy Massage Therapy and Podiatrist Services An additional 12 visits may be authorized by the Ministry if there is a medically confirmed acute need for the treatments and there are no resources to meet the need No more than 12 visits are available for these services combined ndash not an additional 12 for each service See Schedule C Section 2(1) (c) of the PWD Regulations

Medical Transportation The Ministry can provide for additional funding for the transportation to go to a doctor specialist or hospital for treatments or testing if it is not just for regular visits This is an available benefit under Schedule C 2(1)(f) The legislation can be found on-line at httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

The Ministry provides the bus pass program for people with PWD status for regular transportation needs

19

Other Disability Services amp Benefits Canada Pension Plan Disability Benefits Canada Pension Plan Disability [CPPD] provides financial assistance to CPP contributors who are unable to work because of a disability To apply you must be under age 65 meet the definition of having condition that is severe and prolonged worked and contributed for a specific amount time and have made sufficient contributions to qualify CPPD can be complicated If you would like more information on this topic you can pick up Newton Resource Centrersquos ldquoStep by Step Advocacyrdquo manual or go on-line to Service Canadarsquos website at httpwwwservicecanadagccaengsccppdisabilitydisabilitypensionshtml If you have been denied benefits the appeal process can be quite length (years) However in most cases we can help You can contact our Mental Health Consumer Advocacy Program for more information at (604) 596-1880

Tax Credits and Savings Benefits Registered Disability Savings Plan [RDSP] The federal government has introduced a new Registered Saving Disability Plan for people with disabilities that allow a person to save up to $20000000 in a registered savings account The contributions are not tax deductible and can be made up until the end of the year the beneficiary turns 59 You can have anyone contribute to the RDSP as long as you give written authorization You must also be eligible for the Disability Tax Credit Earnings accumulate tax-free until you take money out of your RDSP Contributions that are withdrawn are not to be included as income for the beneficiary when paid out of a RDSP However the Canada disability savings grant (CDSG) Canada disability savings bond (CDSB) and investment income earned in the plan will be included in the beneficiaryrsquos income for tax purposes when paid out of the RDSP (See next page for more information on these benefits) Be aware you must keep your contributions in the RDSP for 10 years if you have received a grant or bond through the two programs outlined below If you take money out of the Registered Disability Savings Plan early you will have to pay back all the money you received through the grant and bond Canada Disability Savings Grant [CDSG] Through CDSG the Government deposits money into your

RDSP to help you save The Government provides matching grants of up to 300 depending on the

amount contributed and the annual income of the family with the Registered Disability Savings Plan The

maximum grant amount is $3500 each year with a limit of $70000 over your lifetime

Canada Disability Savings Bond In qualifying you could receive up to $1000 a year from the

Government with a limit of $20000 over your lifetime Contributions do not need to be made to the RDSP

in order to receive the bond

Note The income thresholds of $75769 for the Disability Savings Grant and $21287 and $37885 for the

Disability Savings Bond respectively are indexed and will change over time Please visit wwwrdspcom

for updated information

Disability Tax Credit [DTC] This is a credit through income tax reduces the

amount of tax that a person with a disability has to pay The benefits includes a

yearly tax credit on your tax return (current and future years) additional credits for

you or a family member (ie the Caregiver credit) and possibly a retroactive claim

for every year your condition existed (for up to 10 years) This could result in lump

sum refund

20

Eligibility for Disability Tax Credit To get the Disability Tax Credit you must have a physical or mental

condition which affects one or more of your basic activities of daily living The condition must have lasted

or is expected to last for at least one year (continuously) There is no age restriction for the applicant for

DTC You will need to have your doctor (or optometrist audiologist occupational therapist psychologist

or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and

return it to the Canada Revenue Agency You can find the form at httpwwwcra-arcgcca

Other Benefits to Access with Disability Tax Credit Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including

Medical Expenses (including Attendant Care)

Caregiver Amount Credit

Child Disability Benefit (CDB)

Infirm Dependent

Child Care Expenses (Disability Supplement)

Disability Supports Deductions

Working Income Tax Benefit (WITB) (Disability Supplement)

Child Fitness Tax Credit (Disability Supplement)

Home Buyers Tax Credit

Find out more about allowable medical expenses deductions and tax credits and how you can use them if you support people with disabilities Canada Revenue Agency general enquiries 1 (800) 959-8281 TTY 1 (800) 665-0354

Child Disability Benefit If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit the child may be eligible for the Child Disability Benefit The CBD amount is calculated according to base income which is determined by the number of children for whom the CCTB is received Contact CRA at 1(800) 387-1193 for more information The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Childrens Special Allowances payments To apply families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child The DTC application can be found on-line at httpwwwcra-arcgcca or picked up at your local Canada Revenue Agency The Child Tax Benefit application found on-line at httpwwwservicecanadagcca or picked up at your local Service Canada Office

Sales Tax Exemptions Many goods and services used by people with disabilities are exempt from the goods and services taxharmonized sales taxes (GSTHST) For instance devices and supplies including

wheelchairs walkers hearing aids patient lifters as well as health and personal care services

Some programs are also tax exempt like Meals on Wheels recreational programs and camps For a complete list call GSTHST Information 1(800) 959-5525 by TTY 1 (800) 665-0354

Other Transportation Benefits handyDart handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices This service will pick up at the personrsquos home and drop the individual at his or her destination Eligibility You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance Pets are only allowed if they are a service animal

Size of Mobility Devices handyDART lifts are able to accommodate mobility devices that fit within the following measurements Width 94 cm (37 in) Length 122 cm (48 in) Weight on the lift 364kg (800 lbs) when the device is occupied and includes the handyDART driver

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 9: “Persons With Disabilities” Quick Reference Guide:

9

T0here is another category under the use of trust fund money where a total maximum amount $800000 can be drawn out of the trust fund over the year that will promote the person with disabilities to live more independently When using money from the trust for this purpose be sure to keep good records and all of your receipts as the Ministry does a review of the use of the trust dollars yearly If you go over the annual limit the amount over the $800000 will be considered ldquoincomerdquo and will mean you received too much on your income assistance cheque resulting in an ldquooverpaymentrdquo by the Ministry Understanding trusts and how they work can be complicated but there are lots of resources available including

Newton Resource Centrersquos ldquoDisability Benefits and Trustsrdquo that can be picked up at our office

BC Coalition of Person with Disabilities Fact Sheet on ldquoTrustsrdquo which can be found on-line at

httpwwwbccpdbcca

PLANrsquos ldquoIn Trustrdquo booklet that can be found on-line at httpwwwplancasectionsprovincialhtml The Ministry of Social Development also has a booklet called ldquoDisability Assistance and Trustsrdquo that can also be found on-

line at httpwwweiagovbccapublicatpdfDisabilitiesTrustspdf

Support amp Shelter The Ministry issues financial benefits in two portions The first portion is support portion Once approved for PWD status there will be an increase to the support portion of the income assistance cheque For instance a single person will see his or her support amount increase from $23500 to $53142 This is the amount issued for the necessities of basic living including food clothing transportation and extras (Also see bus pass medical transportation handyDart and other transportation options) Schedule A of the PWD Regs

The second part of the income assistance cheque is the shelter portion which covers rent or mortgage related costs including required insurance utilities and land-line phone There is no change to the shelter amount based on the new PWD status

PWD Support and Shelter Rates

Be aware that the shelter amount is based on the actual shelter costs incurred by the person each month For instance a single person is eligible for $37500 each month but if the person lives in low-income housing and only has shelter expenses of $28500 each month the Ministry will only issue $28500 - the actual cost for the personrsquos shelter

Classification PWD Shelter Support Total

Single Person 375 53142 90642

Couple One with PWD 570 70056 127056

Couple One with PWD with One Child

(Shelter amount increases with of children)

660 Shelter amount increases with of

children

79456 145456

Couple Both with PWD 570 94906 151906

Couple Both with PWD with One Child

(Shelter amount increases with of children)

660 Shelter amount increases with of

children

104306 170306 Depends on $

for shelter

Single parent with 1 child (Shelter amount increases with

of children)

570 Shelter amount increases with of

children

67208 124208 Depends on $

for shelter

Shelter Rates for PWD

when there are associated shelter costs

Single $375 2 Member Family $570 3 Member Family $660 4 Member Family $700 5 Member Family $750 6 Member Family $820

10

Pre-Natal Shelter Allowance The Ministry can also issue to a sole recipient with PWD status an additional $19500 per month upon confirmation of pregnancy to secure adequate housing and this amount will continue for the duration of the pregnancy PWD Reg S431 Schedule A 54 (6)

An individual must meet the following requirements to be eligible

be applying for or receiving income assistance PPMB or PWD benefits

have written confirmation from a doctor nurse practitioner or registered midwife that you are pregnant

be single and have no dependants (meaning no other children who live with you half the time or more) AND

prove in writing that you have shelter costs above $375 (the current shelter rate for a single person) either where you live now or where you plan to move httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 90 Section 4 (6) of Schedule A PWD Regs

Other Benefits Available Through the PWD Program There are other important benefits available to people with disability status They are outlined briefly to ensure people with PWD know they can access these additional benefits

Supplements Crisis Supplement The Ministry can issue a crisis supplement to a PWD recipient if the Ministry is satisfied that there is an unexpected expense or an item unexpectedly needed and that without the item may result in a danger to the physical health of any person in the family unit or that may result in the removal of a child and there is no available resource to meet the need They can issue the following amounts related to specific need Food ndash The Ministry may only issue up to a maximum of $2000 per the number of people in the family unit per month For example

1 person up to $2000 maximum in a calendar month 3 people in the family unit up to $6000 maximum in a month

Shelter - The Ministry can only issue a crisis supplement for shelter up to the maximum amount of the regular shelter entitlement For instance a 2 person family unit has a maximum shelter entitlement of $57000 the Ministry may only issue under a crisis supplement for shelter a maximum of $57000 even if their actual rent is $60000 To verify the situation is a crisis the person would be required to produce an eviction notice before the Ministry would consider it a crisis This means the Ministry will not consider it a crisis if a person already realizes they will not be able to pay their rent by the end of the month The person must have an actual eviction notice before itrsquos considered a ldquocrisisrdquo by the Ministry

If the crisis supplement were insufficient to resolve the crisis the person would have to show the Ministry how he or she could come up with the remainder of the money to resolve the outstanding amount owing before the crisis supplement would be issued For example the eviction notice cites the amount owing as $60000 the individual would have to show how they would come up with the additional $3000 before the Ministry would issue the crisis supplement PWD Reg S57

11

Crisis Supplement for Clothing ndash The Ministry has the legislative authority to issue a crisis supplement for clothing up to a maximum of $10000 per person and up to a maximum of $40000 annually regardless of the number of persons in a family past 4 people For example a family unit of 5 people loses all of their clothing in a fire in August the maximum amount the Ministry can issue is $40000 for a family of (5) The Ministry would not be able to issue another clothing crisis supplement until next September The requirements for being eligible are the same as all requests for a crisis supplement an unexpected expense or an item unexpectedly needed that without it would result in a danger to the physical health or ldquorisk of child apprehensionrdquo

Maximum Amount on Crisis Supplements - The Ministry has a maximum on the total dollar amount of crisis supplement a person can receive in a year That amount is twice a personrsquos regular entitlement For instance if a single personrsquos regular entitlement is $906 the maximum amount of crisis supplement that can be issued cannot exceed $181200

What a Crisis Supplement Cannot Cover - Crisis supplements cannot be provided for items covered in Schedule C ndash Health Benefits httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm57

Ministryrsquos Discretion - Crisis supplements are by Ministry discretion and the maximum amount may not be given For example a worker may only issue a $1000 crisis supplement for food when he or she could issue up to $2000 for the month Other Notables ndash A crisis supplement can only be provided for the month in which the supplement is requested Meaning they cannot be used to pay for something obtained last month or to reimburse for something a person has already purchased A person may appeal the denial of a crisis supplement but you cannot appeal for more than the maximum amounts previously outlined

Security Deposits The Ministry can issue a security deposit to help secure a residence Security deposits cannot be given out after a person has moved into the residence To be eligible an ldquointent to rentrdquo form must be completed by the landlord and submitted to the Ministry in order to for a security deposit to be issued There is a maximum of 2 security deposits that the Ministry can issue A third security deposit may be issued by special authority if a person is fleeing an abusive relationship rented residential accommodations are being sold or demolished and notice to vacate has been given been condemned or family unit is homeless or at risk of being homeless PWD Reg S56

Repayment of Security Deposits - The month after receiving a security deposit $2000 will be deducted from a personrsquos cheque This will continue until the amount of the security deposit is paid off If a second deposit is issued the Ministry may start to take a greater amount with the consent of a recipient even if you already have more than $20 per month deducted to repay the Ministry for other things (such as repayable hardship assistance) If you cannot afford to pay back more than $20 per month explain this to the Ministry They should wait to deduct the other money that you owe until your security deposit is repaid PWD S56 (3)

httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 91

Moving Supplement The Ministry may provide a moving supplement if the person is moving to substantially less rent (approximately $10000 less than current shelter amount) They will also assist if an individualrsquos place has been sold is being demolished or is condemned and notice to vacate has been given or if a person is facing an imminent threat to the physical safety of anyone in the family unit An Individual is only eligible for this supplement if no other financial resources to cover the costs and receives Ministerrsquos approval before incurring costs and least expensive appropriate mode of moving or transportation PWD Reg S55

The Ministry may also assist a person to move anywhere in Canada if a person has confirmed employment or to another province if the move will improve a personrsquos living circumstance Unfortunately the Ministry does not usually issue assistance with moving possessions beyond carry on items unless the items are necessary in relation to a personrsquos disability (ie motorized mobility device) httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm55

12

Christmas Supplement On the cheque for the month of December people on income assistance including those with PWD status will receive an additional amount The amounts are for singles $3500 couples $7000 and an additional $1000 per child httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm44 PWD Reg S44(1)

Co-op Supplement The Ministry can assist with the purchase of 50 of the amount maximum up to $85000 Individual must sign a promise to repay form PWD Reg S43

Camp Fees The Ministry may issue fees for a child to go to a recognized camp Information must be provided to the Ministry worker Guide Dog Allowance The Ministry can issue an addition $9500 per month for the care of a guide dog PWD Reg S60 Burial The Ministry has the ability to provide for the necessary costs of the transportation and the burial or cremation of a deceased personrsquos body if the deceased personrsquos family or estate has no resources available to meet those costs

Transportation with PWD Status Bus Pass Supplement One of the greatest benefits of PWD is eligibility for the Bus Pass Program For $4500 per year (your cost) you can receive an annual bus pass To apply please call toll free 1-866-866-0800 A recording will tell you that you have reached the Ministry of Social Development Press 4 when the recording picks up and then press 3 for the Buss Pass Program Additional contact information to access the Bus Pass program is as follows TTY (for hearing and speech-impaired) 1-800-855-0511

E-mail HSDBUSPAgovbcca

Fax 1 (250) 414-4888

Mail Ministry of Social Development BC Bus Pass Program PO Box 9985 StnProvGovt Victoria BC V8W 9R6 Also eligible for the $4500 annual bus pass are individuals who are more than 60 years of age on income assistance or receive federal spousersquos allowance or federal guaranteed income or is 65 and meets all the requirements of the federal guaranteed income except the 10 year residency httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm51 PWD S51

Special Transportation Subsidy [STS] This is an alternate benefit to the bus pass program It is provided to people with PWD that live in an area where the Bus Pass program is available but cannot use the bus because of their disability or because it could make their disability worse The Ministry has a specific form that must be completed by the individualrsquos doctor confirming that the person is unable to use the Bus Pass program or any other public transportation service including handyDart or Taxi Savers and that the person needs alternate transportation such as paying to get rides or to cover the expense of running their own vehicle The amount issued to the person eligible for the STS for the special transportation subsidy is approximately amount of the subsidized portion of the annual bus pass Upon approval the person will receive a lump sum amount and will be required to budget that amount over the course of the year The subsidy amount will also be prorated dependant on what month he or she applied and becomes eligible If a person currently has a bus pass and is now applying for special transportation subsidy they will have to turn in their bus pass upon approval

13

Transportation for Hearings The Ministry may assist with the costs of transportation for an individual that must attend a hearing in relation to a child protection issue or assigning maintenance rights The Ministry can also assist with child-care costs living costs and fees associated with attending the maintenance hearing PWD Reg S55

Employment amp PWD

Volunteer Supplement The Ministry has begun to phase out the community volunteer supplement program November 1 2011 the Ministry indicated that it would continue payments or allow applications to continue for anyone who

had already started getting the community volunteer supplement as of October 31 2011 OR

has been on the wait list for this supplement as of August 8 2011 and submitted an application for it between August 8 and October 31 2011

Training Initiative Supplement You may be eligible for a training supplement of $5000 per month for participating in a training program for 6 months with consideration of an additional 6 months if the Ministry is satisfied the person with disabilities would benefit from additional participation You are not eligible for this benefit if you have received the volunteer or incentive supplement (Legislation s49(1) Talk to a Ministry worker prior to starting for more information and approval httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm49 PWD Reg S49

Employment Programs Employment Program for Persons with Disabilities offers career planning skills assessment pre-employment services job training and placement provision of necessary employment supports disability management assistance follow-up workplace support and employment crisis services The program may provide transportation assistance such as bus tickets or employment supports such as work boots and may be able to access receive a work experience placement Contact your Ministry worker if you are interested in accessing these services or an employment centre in your area All employment programs are voluntary as people with PWD status have no obligations to search for employment or participate in work related programming

Confirmed Job Supplement If you require transportation clothing tools or other employment-related items to be able to start employment that will enable you and your family come off income assistance the Ministry can provide a supplement up to $100000 To be eligible for this supplement you must meet all of the following criteria

someone counted as part of your family unit gets a confirmed job that will make it possible for your family to leave income assistance hardship assistance or PWD assistance AND

the person with the job needs a specific item related to the job in order to start work AND

your family unit has no other funds available to purchase the item(s) PWD Reg S54

Talk to your Ministry worker if you wish to access this supplement as there are certain requirements that need to be met httpwwwhsdgovbccaPUBLICATVOL1Part33-3htm561 Section 56 (1)

Medical Coverage Basic Medical Coverage All income assistance recipients including people with PWD status or benefits are eligible for basic medical coverage which includes being able to see a doctor medical specials eye examinations hospital stays emergency ambulance service and prescription coverage However once you are approved for PWD you are also able to access Schedule C benefits (see page 23) Medical Benefits when Traveling MSP coverage is available through BCrsquos health care system when you are traveling In other provinces the costs are billed through their medical coverage programs and collected directly between the health care systems

14

When traveling outside of Canada you should be aware that coverage through the MSP is based upon pre-determined rates and may not cover all or any of the costs which would then be the responsibility of the person who has received the treatment Consequently it is recommended you purchase additional medical coverage when traveling outside of Canada Medical Coverage When Moving to Another Province If you should move to another province MSP coverage will continue for the balance of the month you leave and for an additional two months Of note if you move out of province prescription coverage ends the day you leave the province You should apply for medical coverage in your new province or territory immediately upon arrival Also be aware that PWD is only recognized in BC If you move to another province you will have to apply for disability under the disability program offered in that province Medical Coverage When leaving PWD for employment income and CPP Income you will continue to receive medical benefits as long as you qualify for Premium Assistance or Guaranteed Income Supplement For people under 65 must you must meet the Premium Assistance eligibility requirements For people that are over 65 you must qualify for Guaranteed Income Supplement If you cease to qualify for medical services only you are still eligible for general health supplements up to 1 year If you are leaving the PWD program for employment you will be able to receive additional medical benefits as long as you qualify for Premium Assistance The Ministry has a useful chart outlining the eligibility criteria for MSO at wwwgovbccahsd (on the left-hand navigation panel click Ministry Fact Sheets mdash Medical Services Only) Premium Assistance

Provides subsidies ranging from 20 to 100 per cent based on an individuals net income (or a couples combined net income) for the preceding tax year less deductions for age family size and disability The resulting amount is referred to as adjusted net income

The following are the rates for eligibility effective January 1 2010

Premium Assistance Subsidy Rates

Adjusted Net Income

Subsidy Level One Person

Family of Two

Family of Three or More

$0 - $22000 100 premium assistance

$000 $000 $000

$22001 - $24000 80 premium assistance

$1280 $2320 $2560

$24001 - $26000 60 premium assistance

$2560 $4640 $5120

$26001 - $28000 40 premium assistance

$3840 $6960 $7680

$28001 - $30000 20 premium assistance

$5120 $9280 $10240

Over $30000 Full Rate $6650 $12050 $13300

Premium Assistance Income Verification To verify eligibility each person who applies for premium assistance authorizes the Canada Revenue Agency to release income information to the Ministry of Health Services andor Health Insurance BC from the persons tax returns Verification takes place each year and where appropriate MSP adjusts the monthly premium of beneficiaries upward or downward based on the information received To apply see website httpwwwhealthgovbccamspinfobenpremiumhtmlmonthly

15

Prescription Coverage All people on income assistance receive prescription coverage when prescribed by a physician surgeon dentist midwife nurse practitioner optometrist or podiatrist However this does not mean all prescriptions will be covered Prescriptions that are usually covered are ldquogenericrdquo brands If you require medication that is not covered be aware that your doctor can request ldquospecial authorityrdquo for approval of certain medications For more information on ldquospecial authorityrdquo see the BC government website at httpwwwhealthgovbccapharmacaresasaindexhtml

Drugs that are not covered include Drugs included as part of a private clinical trial smoking cessation aids diet therapy drugs classified as or used for cosmetic purposes and new drugs currently under review by PharmaCare If you move from the province it is important to note that prescription coverage ends the day you leave the province Plan G Specific to people living with mental illness Plan G ensures no-charge psychiatric medication for individuals of any age that are registered with a mental health service centre who demonstrate a clinical and financial need To access this benefit contact your local mental health service centre or talk to your doctor Eye Exam A person is able to get an eye examination by an optometrist for up to $4483 or an ophthalmologist for up to 4890 You must pay any additional costs above these rates PWD S622 Schedule C S22

Glasses The Ministry provides for a pair of basic single vision or bifocal lenses and glasses every 3 years for adults with a new prescription every year for children with a new prescription or if there is a confirmed change in the refractive status of either eye Schedule C Definitions

Diet and Nutritional Supplements The available diet supports include PWD Reg S66

Diabetic Diet Supplement The Ministry pays an additional $3500 per month to an individual where the physician has confirmed the condition

Restricted Sodium An additional $1000 is provided if a physician confirms the need for reduced salt intake

Kidney Dialysis $30 for each calendar month for a person who requires kidney dialysis if the person is not eligible under the kidney dialysis service provided by the Ministry of Health

Gluten Free Diet A $40 diet allowance can be provided for each calendar month for which a person requires a gluten-free diet

Dysphagia $40 for each calendar month for a person who has dysphagia People who have dysphagia are also eligible to receive an additional $3000 towards the purchase of a blender

Cystic Fibrosis $50 for each calendar month for a person who has cystic fibrosis Schedule C S6 (for all of the above supplements)

16

High Protein Diet Supplement The Ministry can provide an additional $4000 if a person has any of the following conditions

cancer that requires nutritional support during - radiation therapy - chemotherapy - surgical therapy - or ongoing medical treatment

chronic inflammatory bowel disease

Crohnrsquos disease

ulcerative colitis

HIV positive diagnosis

AIDS

chronic bacterial infection

tuberculosis

hyperthyroidism

osteoporosis

hepatitis B

hepatitis C People requiring a high protein diet or dysphagia diet are also eligible to receive an additional $3000 towards the purchase of a blender More information on diet supplements can be found in Schedule C Section 6 PWD Regs Schedule C Section 6 (2) Of Note About Diet Allowances A person having two or more separate conditions for which a diet supplement can be provided only the higher diet allowance amount will be paid In order to obtain a diet supplement the physician must confirm the condition type of diet required (as specified in the list) and prescribes the allowance for up to 12 months This can be done by letter or written out on a prescription pad From time to time the Ministry has had a specific form to request a diet supplement so check with a Ministry worker to confirm how a diet supplement is currently being obtained Monthly Nutritional Supplement An additional supplement is available only to those with PWD status where it is confirmed by a physician that the person has a severe medical condition which has a directly result in a chronic progressive deterioration of health or wasting and that the supplements requested (nutritional supplementation vitamins and minerals) will prevent an imminent danger to life PWD Regs S67 Schedule C Section7 This supplement can provide an additional $16500 for nutritional supplementation when there is a confirmed need for additional caloric supplementation and two of the following symptoms malnutrition underweight status significant weight loss significant muscle mass loss significant neurological degeneration significant deterioration of a vital organ or moderate to severe immune suppression It can also provide an additional $4000 for vitamins and minerals Section 67 Section 7 of Schedule C PWD Regs

Short-term Nutritional Supplement The Ministry can also supply nutritional supplementation such as Ensure or Boost for up to 3 months when a physician verifies an acute short-term need for additional caloric supplementation in addition to regular dietary intake It also must be verified by the doctor that the nutritional supplementation is to prevent critical weight loss while recovering from surgery severe injury serious disease or the side effects of a treatment PWD Reg S67 (3) Natal Supplement Once you inform the Ministry with physician confirmation of a pregnancy a $4500 natal allowance is then provided by the Ministry each month and continues until the child is 7 months of age PWD Reg

S6 Schedule C Section 8 Formula for Infants If there is a medical reason that an infant is unable to nurse (ie mother has infectious disease infant unable to feed due to cleft pallet) the Ministry may provide for infant formula Speak to a worker if you need access to this supplement PWD Reg S67 (1) Schedule A S4 (6)

17

Enhanced Medical Supplements The Ministry is able to provide specific items and services for people with PWD status set out in Schedule C They include Dental Coverage for PWD People with PWD status are eligible for up to $100000 of dental coverage every two years Not all procedures are covered and the individual must cover any additional cost not covered PWD Reg S63 (1) Schedule C Section 4

This may include crown or bridge work It is beneficial to ask your dentist for a quote prior to having any service or treatment done so you know how much your cost will be Additional information on allowable fees and services can be obtained from your local Ministry office

Dentures Dentures can be provided for those with PWD provided they have never had dentures previously or have had their previous dentures for at least 5 years The amount for dentures is $100000 every two years PWD Reg Schedule C S4 (2)

Medical Equipment The Ministry is able to provide people with walkers canes and crutches if their doctor has prescribed the item an occupational or physical therapist has done an assessment and confirmed the need for the item the Ministry has pre-approved the item the item requested is the least expensive and there are no resources to meet the need for the item For wheel chairs or scooters it must be confirmed that the device will be required for the next 5 years There is also a maximum amount that can be issued for scooters which is $350000 PWD Reg Schedule C Section 33 amp 34

Also available Bariatric scooters up to a cost limit of $4500 when you weigh more than a conventional scooter can hold AND if the scooter is medically essential for you to achieve or maintain basic mobility (five-year replacement) PWD Reg Schedule C S34 (31) Non-conventional glucose meters if medically essential to test your blood glucose levels (five-year replacement) mdash for example a talking glucose meter for those with a visual impairment Orthotics and Bracing Custom made orthotics footwear are now covered up to a maximum of $165000 for PWD recipients In addition custom-made inserts are covered up to a maximum of $45000 PWD Reg Schedule C Section 310 Other bracing devices may be supplied if the item requested will prevent surgery be used for post-surgical care assist in physical healing from surgery injury or disease or to improve physical functioning that has been impaired by a neuro-musculo-skeletal condition The Ministry must also pre-approve the requested items and be satisfied there are no other resources to meet the need Other specific conditions can be found in Schedule C Section 310 (3) of the Employment and Assistance for Persons with Disabilities RegulationhttpwwwhsdgovbccaPUBLICATVOL1Part33-3htmc Devices may include

Foot abduction orthoses (no waiting period for replacement)

Inhaler accessory devices (ldquospacersrdquo or valved holding chambers

Hearing Aids A PWD recipient can be provided for hearing aids if prescribed by an audiologist The audiologist must have performed an assessment that confirms the need for the hearing aid The person also must have the pre-authorization from the Ministry and prove no resources available to obtain the required item PWD Reg Schedule C S311

18

Positioning and Breathing Devices Positioning devices such as beds and breathing device can be obtained if specific requirements are met These devices also may have cost restrictions Both positioning and breathing devices require pre-authorization through the Ministry and that there are no other available resources for the requested item For details see Section 3 of Schedule C of the PWD Regulations on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

Devices may include

Apnea monitors if medically essential to monitor your breathing (five-year replacement)

Floor-to-ceiling pole (second pole allowed if necessary) if medically essential to facilitate transfers (five-year replacement)

Nebulizers if necessary to avoid an imminent and substantial danger to your health (five-year replacement period and one-year period for accessories and supplies) Positioning items on a bed if medically essential to achieve or maintain your positioning mdash for example Symmetrikit Sidelyers and bed wedges

Positioning chairs and standing frames if medically essential to achieve or maintain your positioning (five-year replacement) Transfer aids if medically essential to facilitate transfers mdash for example belts boards and slider sheets (five-year replacement)

Toe orthoses if medically essential to achieve or maintain basic functionality (one-year replacement)

Tracheostomy humidifier if medically essential to moisturize air in order to allow you to breathe (five-year replacement)

Tracheostomy supplies if necessary to avoid an imminent and substantial danger to your health (two-year supply policy) Underliners for orthoses if medically essential for you to use an orthosis mdash for example sleeves and specialized socks for braces

Ventilator supplies if there is an imminent and substantial danger to your health (for up to 2 years) mdash for example the Ministry may provide you with sterilization items and distilled water to run your ventilator

Disposable Medical or Reusable Supplies There are restrictions on disposable or reusable medical supplies The items must be prescribed by a medical practitioner used in a medical procedure or treatment are necessary to avoid an imminent and substantial danger to health and there are no resources available to the family unit to cover the cost of the supplies For more information on this benefit see Schedule C Section 2(1)(a) of the PWD Regulations

Chiropractic Physiotherapy Massage Therapy and Podiatrist Services An additional 12 visits may be authorized by the Ministry if there is a medically confirmed acute need for the treatments and there are no resources to meet the need No more than 12 visits are available for these services combined ndash not an additional 12 for each service See Schedule C Section 2(1) (c) of the PWD Regulations

Medical Transportation The Ministry can provide for additional funding for the transportation to go to a doctor specialist or hospital for treatments or testing if it is not just for regular visits This is an available benefit under Schedule C 2(1)(f) The legislation can be found on-line at httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

The Ministry provides the bus pass program for people with PWD status for regular transportation needs

19

Other Disability Services amp Benefits Canada Pension Plan Disability Benefits Canada Pension Plan Disability [CPPD] provides financial assistance to CPP contributors who are unable to work because of a disability To apply you must be under age 65 meet the definition of having condition that is severe and prolonged worked and contributed for a specific amount time and have made sufficient contributions to qualify CPPD can be complicated If you would like more information on this topic you can pick up Newton Resource Centrersquos ldquoStep by Step Advocacyrdquo manual or go on-line to Service Canadarsquos website at httpwwwservicecanadagccaengsccppdisabilitydisabilitypensionshtml If you have been denied benefits the appeal process can be quite length (years) However in most cases we can help You can contact our Mental Health Consumer Advocacy Program for more information at (604) 596-1880

Tax Credits and Savings Benefits Registered Disability Savings Plan [RDSP] The federal government has introduced a new Registered Saving Disability Plan for people with disabilities that allow a person to save up to $20000000 in a registered savings account The contributions are not tax deductible and can be made up until the end of the year the beneficiary turns 59 You can have anyone contribute to the RDSP as long as you give written authorization You must also be eligible for the Disability Tax Credit Earnings accumulate tax-free until you take money out of your RDSP Contributions that are withdrawn are not to be included as income for the beneficiary when paid out of a RDSP However the Canada disability savings grant (CDSG) Canada disability savings bond (CDSB) and investment income earned in the plan will be included in the beneficiaryrsquos income for tax purposes when paid out of the RDSP (See next page for more information on these benefits) Be aware you must keep your contributions in the RDSP for 10 years if you have received a grant or bond through the two programs outlined below If you take money out of the Registered Disability Savings Plan early you will have to pay back all the money you received through the grant and bond Canada Disability Savings Grant [CDSG] Through CDSG the Government deposits money into your

RDSP to help you save The Government provides matching grants of up to 300 depending on the

amount contributed and the annual income of the family with the Registered Disability Savings Plan The

maximum grant amount is $3500 each year with a limit of $70000 over your lifetime

Canada Disability Savings Bond In qualifying you could receive up to $1000 a year from the

Government with a limit of $20000 over your lifetime Contributions do not need to be made to the RDSP

in order to receive the bond

Note The income thresholds of $75769 for the Disability Savings Grant and $21287 and $37885 for the

Disability Savings Bond respectively are indexed and will change over time Please visit wwwrdspcom

for updated information

Disability Tax Credit [DTC] This is a credit through income tax reduces the

amount of tax that a person with a disability has to pay The benefits includes a

yearly tax credit on your tax return (current and future years) additional credits for

you or a family member (ie the Caregiver credit) and possibly a retroactive claim

for every year your condition existed (for up to 10 years) This could result in lump

sum refund

20

Eligibility for Disability Tax Credit To get the Disability Tax Credit you must have a physical or mental

condition which affects one or more of your basic activities of daily living The condition must have lasted

or is expected to last for at least one year (continuously) There is no age restriction for the applicant for

DTC You will need to have your doctor (or optometrist audiologist occupational therapist psychologist

or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and

return it to the Canada Revenue Agency You can find the form at httpwwwcra-arcgcca

Other Benefits to Access with Disability Tax Credit Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including

Medical Expenses (including Attendant Care)

Caregiver Amount Credit

Child Disability Benefit (CDB)

Infirm Dependent

Child Care Expenses (Disability Supplement)

Disability Supports Deductions

Working Income Tax Benefit (WITB) (Disability Supplement)

Child Fitness Tax Credit (Disability Supplement)

Home Buyers Tax Credit

Find out more about allowable medical expenses deductions and tax credits and how you can use them if you support people with disabilities Canada Revenue Agency general enquiries 1 (800) 959-8281 TTY 1 (800) 665-0354

Child Disability Benefit If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit the child may be eligible for the Child Disability Benefit The CBD amount is calculated according to base income which is determined by the number of children for whom the CCTB is received Contact CRA at 1(800) 387-1193 for more information The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Childrens Special Allowances payments To apply families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child The DTC application can be found on-line at httpwwwcra-arcgcca or picked up at your local Canada Revenue Agency The Child Tax Benefit application found on-line at httpwwwservicecanadagcca or picked up at your local Service Canada Office

Sales Tax Exemptions Many goods and services used by people with disabilities are exempt from the goods and services taxharmonized sales taxes (GSTHST) For instance devices and supplies including

wheelchairs walkers hearing aids patient lifters as well as health and personal care services

Some programs are also tax exempt like Meals on Wheels recreational programs and camps For a complete list call GSTHST Information 1(800) 959-5525 by TTY 1 (800) 665-0354

Other Transportation Benefits handyDart handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices This service will pick up at the personrsquos home and drop the individual at his or her destination Eligibility You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance Pets are only allowed if they are a service animal

Size of Mobility Devices handyDART lifts are able to accommodate mobility devices that fit within the following measurements Width 94 cm (37 in) Length 122 cm (48 in) Weight on the lift 364kg (800 lbs) when the device is occupied and includes the handyDART driver

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 10: “Persons With Disabilities” Quick Reference Guide:

10

Pre-Natal Shelter Allowance The Ministry can also issue to a sole recipient with PWD status an additional $19500 per month upon confirmation of pregnancy to secure adequate housing and this amount will continue for the duration of the pregnancy PWD Reg S431 Schedule A 54 (6)

An individual must meet the following requirements to be eligible

be applying for or receiving income assistance PPMB or PWD benefits

have written confirmation from a doctor nurse practitioner or registered midwife that you are pregnant

be single and have no dependants (meaning no other children who live with you half the time or more) AND

prove in writing that you have shelter costs above $375 (the current shelter rate for a single person) either where you live now or where you plan to move httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 90 Section 4 (6) of Schedule A PWD Regs

Other Benefits Available Through the PWD Program There are other important benefits available to people with disability status They are outlined briefly to ensure people with PWD know they can access these additional benefits

Supplements Crisis Supplement The Ministry can issue a crisis supplement to a PWD recipient if the Ministry is satisfied that there is an unexpected expense or an item unexpectedly needed and that without the item may result in a danger to the physical health of any person in the family unit or that may result in the removal of a child and there is no available resource to meet the need They can issue the following amounts related to specific need Food ndash The Ministry may only issue up to a maximum of $2000 per the number of people in the family unit per month For example

1 person up to $2000 maximum in a calendar month 3 people in the family unit up to $6000 maximum in a month

Shelter - The Ministry can only issue a crisis supplement for shelter up to the maximum amount of the regular shelter entitlement For instance a 2 person family unit has a maximum shelter entitlement of $57000 the Ministry may only issue under a crisis supplement for shelter a maximum of $57000 even if their actual rent is $60000 To verify the situation is a crisis the person would be required to produce an eviction notice before the Ministry would consider it a crisis This means the Ministry will not consider it a crisis if a person already realizes they will not be able to pay their rent by the end of the month The person must have an actual eviction notice before itrsquos considered a ldquocrisisrdquo by the Ministry

If the crisis supplement were insufficient to resolve the crisis the person would have to show the Ministry how he or she could come up with the remainder of the money to resolve the outstanding amount owing before the crisis supplement would be issued For example the eviction notice cites the amount owing as $60000 the individual would have to show how they would come up with the additional $3000 before the Ministry would issue the crisis supplement PWD Reg S57

11

Crisis Supplement for Clothing ndash The Ministry has the legislative authority to issue a crisis supplement for clothing up to a maximum of $10000 per person and up to a maximum of $40000 annually regardless of the number of persons in a family past 4 people For example a family unit of 5 people loses all of their clothing in a fire in August the maximum amount the Ministry can issue is $40000 for a family of (5) The Ministry would not be able to issue another clothing crisis supplement until next September The requirements for being eligible are the same as all requests for a crisis supplement an unexpected expense or an item unexpectedly needed that without it would result in a danger to the physical health or ldquorisk of child apprehensionrdquo

Maximum Amount on Crisis Supplements - The Ministry has a maximum on the total dollar amount of crisis supplement a person can receive in a year That amount is twice a personrsquos regular entitlement For instance if a single personrsquos regular entitlement is $906 the maximum amount of crisis supplement that can be issued cannot exceed $181200

What a Crisis Supplement Cannot Cover - Crisis supplements cannot be provided for items covered in Schedule C ndash Health Benefits httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm57

Ministryrsquos Discretion - Crisis supplements are by Ministry discretion and the maximum amount may not be given For example a worker may only issue a $1000 crisis supplement for food when he or she could issue up to $2000 for the month Other Notables ndash A crisis supplement can only be provided for the month in which the supplement is requested Meaning they cannot be used to pay for something obtained last month or to reimburse for something a person has already purchased A person may appeal the denial of a crisis supplement but you cannot appeal for more than the maximum amounts previously outlined

Security Deposits The Ministry can issue a security deposit to help secure a residence Security deposits cannot be given out after a person has moved into the residence To be eligible an ldquointent to rentrdquo form must be completed by the landlord and submitted to the Ministry in order to for a security deposit to be issued There is a maximum of 2 security deposits that the Ministry can issue A third security deposit may be issued by special authority if a person is fleeing an abusive relationship rented residential accommodations are being sold or demolished and notice to vacate has been given been condemned or family unit is homeless or at risk of being homeless PWD Reg S56

Repayment of Security Deposits - The month after receiving a security deposit $2000 will be deducted from a personrsquos cheque This will continue until the amount of the security deposit is paid off If a second deposit is issued the Ministry may start to take a greater amount with the consent of a recipient even if you already have more than $20 per month deducted to repay the Ministry for other things (such as repayable hardship assistance) If you cannot afford to pay back more than $20 per month explain this to the Ministry They should wait to deduct the other money that you owe until your security deposit is repaid PWD S56 (3)

httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 91

Moving Supplement The Ministry may provide a moving supplement if the person is moving to substantially less rent (approximately $10000 less than current shelter amount) They will also assist if an individualrsquos place has been sold is being demolished or is condemned and notice to vacate has been given or if a person is facing an imminent threat to the physical safety of anyone in the family unit An Individual is only eligible for this supplement if no other financial resources to cover the costs and receives Ministerrsquos approval before incurring costs and least expensive appropriate mode of moving or transportation PWD Reg S55

The Ministry may also assist a person to move anywhere in Canada if a person has confirmed employment or to another province if the move will improve a personrsquos living circumstance Unfortunately the Ministry does not usually issue assistance with moving possessions beyond carry on items unless the items are necessary in relation to a personrsquos disability (ie motorized mobility device) httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm55

12

Christmas Supplement On the cheque for the month of December people on income assistance including those with PWD status will receive an additional amount The amounts are for singles $3500 couples $7000 and an additional $1000 per child httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm44 PWD Reg S44(1)

Co-op Supplement The Ministry can assist with the purchase of 50 of the amount maximum up to $85000 Individual must sign a promise to repay form PWD Reg S43

Camp Fees The Ministry may issue fees for a child to go to a recognized camp Information must be provided to the Ministry worker Guide Dog Allowance The Ministry can issue an addition $9500 per month for the care of a guide dog PWD Reg S60 Burial The Ministry has the ability to provide for the necessary costs of the transportation and the burial or cremation of a deceased personrsquos body if the deceased personrsquos family or estate has no resources available to meet those costs

Transportation with PWD Status Bus Pass Supplement One of the greatest benefits of PWD is eligibility for the Bus Pass Program For $4500 per year (your cost) you can receive an annual bus pass To apply please call toll free 1-866-866-0800 A recording will tell you that you have reached the Ministry of Social Development Press 4 when the recording picks up and then press 3 for the Buss Pass Program Additional contact information to access the Bus Pass program is as follows TTY (for hearing and speech-impaired) 1-800-855-0511

E-mail HSDBUSPAgovbcca

Fax 1 (250) 414-4888

Mail Ministry of Social Development BC Bus Pass Program PO Box 9985 StnProvGovt Victoria BC V8W 9R6 Also eligible for the $4500 annual bus pass are individuals who are more than 60 years of age on income assistance or receive federal spousersquos allowance or federal guaranteed income or is 65 and meets all the requirements of the federal guaranteed income except the 10 year residency httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm51 PWD S51

Special Transportation Subsidy [STS] This is an alternate benefit to the bus pass program It is provided to people with PWD that live in an area where the Bus Pass program is available but cannot use the bus because of their disability or because it could make their disability worse The Ministry has a specific form that must be completed by the individualrsquos doctor confirming that the person is unable to use the Bus Pass program or any other public transportation service including handyDart or Taxi Savers and that the person needs alternate transportation such as paying to get rides or to cover the expense of running their own vehicle The amount issued to the person eligible for the STS for the special transportation subsidy is approximately amount of the subsidized portion of the annual bus pass Upon approval the person will receive a lump sum amount and will be required to budget that amount over the course of the year The subsidy amount will also be prorated dependant on what month he or she applied and becomes eligible If a person currently has a bus pass and is now applying for special transportation subsidy they will have to turn in their bus pass upon approval

13

Transportation for Hearings The Ministry may assist with the costs of transportation for an individual that must attend a hearing in relation to a child protection issue or assigning maintenance rights The Ministry can also assist with child-care costs living costs and fees associated with attending the maintenance hearing PWD Reg S55

Employment amp PWD

Volunteer Supplement The Ministry has begun to phase out the community volunteer supplement program November 1 2011 the Ministry indicated that it would continue payments or allow applications to continue for anyone who

had already started getting the community volunteer supplement as of October 31 2011 OR

has been on the wait list for this supplement as of August 8 2011 and submitted an application for it between August 8 and October 31 2011

Training Initiative Supplement You may be eligible for a training supplement of $5000 per month for participating in a training program for 6 months with consideration of an additional 6 months if the Ministry is satisfied the person with disabilities would benefit from additional participation You are not eligible for this benefit if you have received the volunteer or incentive supplement (Legislation s49(1) Talk to a Ministry worker prior to starting for more information and approval httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm49 PWD Reg S49

Employment Programs Employment Program for Persons with Disabilities offers career planning skills assessment pre-employment services job training and placement provision of necessary employment supports disability management assistance follow-up workplace support and employment crisis services The program may provide transportation assistance such as bus tickets or employment supports such as work boots and may be able to access receive a work experience placement Contact your Ministry worker if you are interested in accessing these services or an employment centre in your area All employment programs are voluntary as people with PWD status have no obligations to search for employment or participate in work related programming

Confirmed Job Supplement If you require transportation clothing tools or other employment-related items to be able to start employment that will enable you and your family come off income assistance the Ministry can provide a supplement up to $100000 To be eligible for this supplement you must meet all of the following criteria

someone counted as part of your family unit gets a confirmed job that will make it possible for your family to leave income assistance hardship assistance or PWD assistance AND

the person with the job needs a specific item related to the job in order to start work AND

your family unit has no other funds available to purchase the item(s) PWD Reg S54

Talk to your Ministry worker if you wish to access this supplement as there are certain requirements that need to be met httpwwwhsdgovbccaPUBLICATVOL1Part33-3htm561 Section 56 (1)

Medical Coverage Basic Medical Coverage All income assistance recipients including people with PWD status or benefits are eligible for basic medical coverage which includes being able to see a doctor medical specials eye examinations hospital stays emergency ambulance service and prescription coverage However once you are approved for PWD you are also able to access Schedule C benefits (see page 23) Medical Benefits when Traveling MSP coverage is available through BCrsquos health care system when you are traveling In other provinces the costs are billed through their medical coverage programs and collected directly between the health care systems

14

When traveling outside of Canada you should be aware that coverage through the MSP is based upon pre-determined rates and may not cover all or any of the costs which would then be the responsibility of the person who has received the treatment Consequently it is recommended you purchase additional medical coverage when traveling outside of Canada Medical Coverage When Moving to Another Province If you should move to another province MSP coverage will continue for the balance of the month you leave and for an additional two months Of note if you move out of province prescription coverage ends the day you leave the province You should apply for medical coverage in your new province or territory immediately upon arrival Also be aware that PWD is only recognized in BC If you move to another province you will have to apply for disability under the disability program offered in that province Medical Coverage When leaving PWD for employment income and CPP Income you will continue to receive medical benefits as long as you qualify for Premium Assistance or Guaranteed Income Supplement For people under 65 must you must meet the Premium Assistance eligibility requirements For people that are over 65 you must qualify for Guaranteed Income Supplement If you cease to qualify for medical services only you are still eligible for general health supplements up to 1 year If you are leaving the PWD program for employment you will be able to receive additional medical benefits as long as you qualify for Premium Assistance The Ministry has a useful chart outlining the eligibility criteria for MSO at wwwgovbccahsd (on the left-hand navigation panel click Ministry Fact Sheets mdash Medical Services Only) Premium Assistance

Provides subsidies ranging from 20 to 100 per cent based on an individuals net income (or a couples combined net income) for the preceding tax year less deductions for age family size and disability The resulting amount is referred to as adjusted net income

The following are the rates for eligibility effective January 1 2010

Premium Assistance Subsidy Rates

Adjusted Net Income

Subsidy Level One Person

Family of Two

Family of Three or More

$0 - $22000 100 premium assistance

$000 $000 $000

$22001 - $24000 80 premium assistance

$1280 $2320 $2560

$24001 - $26000 60 premium assistance

$2560 $4640 $5120

$26001 - $28000 40 premium assistance

$3840 $6960 $7680

$28001 - $30000 20 premium assistance

$5120 $9280 $10240

Over $30000 Full Rate $6650 $12050 $13300

Premium Assistance Income Verification To verify eligibility each person who applies for premium assistance authorizes the Canada Revenue Agency to release income information to the Ministry of Health Services andor Health Insurance BC from the persons tax returns Verification takes place each year and where appropriate MSP adjusts the monthly premium of beneficiaries upward or downward based on the information received To apply see website httpwwwhealthgovbccamspinfobenpremiumhtmlmonthly

15

Prescription Coverage All people on income assistance receive prescription coverage when prescribed by a physician surgeon dentist midwife nurse practitioner optometrist or podiatrist However this does not mean all prescriptions will be covered Prescriptions that are usually covered are ldquogenericrdquo brands If you require medication that is not covered be aware that your doctor can request ldquospecial authorityrdquo for approval of certain medications For more information on ldquospecial authorityrdquo see the BC government website at httpwwwhealthgovbccapharmacaresasaindexhtml

Drugs that are not covered include Drugs included as part of a private clinical trial smoking cessation aids diet therapy drugs classified as or used for cosmetic purposes and new drugs currently under review by PharmaCare If you move from the province it is important to note that prescription coverage ends the day you leave the province Plan G Specific to people living with mental illness Plan G ensures no-charge psychiatric medication for individuals of any age that are registered with a mental health service centre who demonstrate a clinical and financial need To access this benefit contact your local mental health service centre or talk to your doctor Eye Exam A person is able to get an eye examination by an optometrist for up to $4483 or an ophthalmologist for up to 4890 You must pay any additional costs above these rates PWD S622 Schedule C S22

Glasses The Ministry provides for a pair of basic single vision or bifocal lenses and glasses every 3 years for adults with a new prescription every year for children with a new prescription or if there is a confirmed change in the refractive status of either eye Schedule C Definitions

Diet and Nutritional Supplements The available diet supports include PWD Reg S66

Diabetic Diet Supplement The Ministry pays an additional $3500 per month to an individual where the physician has confirmed the condition

Restricted Sodium An additional $1000 is provided if a physician confirms the need for reduced salt intake

Kidney Dialysis $30 for each calendar month for a person who requires kidney dialysis if the person is not eligible under the kidney dialysis service provided by the Ministry of Health

Gluten Free Diet A $40 diet allowance can be provided for each calendar month for which a person requires a gluten-free diet

Dysphagia $40 for each calendar month for a person who has dysphagia People who have dysphagia are also eligible to receive an additional $3000 towards the purchase of a blender

Cystic Fibrosis $50 for each calendar month for a person who has cystic fibrosis Schedule C S6 (for all of the above supplements)

16

High Protein Diet Supplement The Ministry can provide an additional $4000 if a person has any of the following conditions

cancer that requires nutritional support during - radiation therapy - chemotherapy - surgical therapy - or ongoing medical treatment

chronic inflammatory bowel disease

Crohnrsquos disease

ulcerative colitis

HIV positive diagnosis

AIDS

chronic bacterial infection

tuberculosis

hyperthyroidism

osteoporosis

hepatitis B

hepatitis C People requiring a high protein diet or dysphagia diet are also eligible to receive an additional $3000 towards the purchase of a blender More information on diet supplements can be found in Schedule C Section 6 PWD Regs Schedule C Section 6 (2) Of Note About Diet Allowances A person having two or more separate conditions for which a diet supplement can be provided only the higher diet allowance amount will be paid In order to obtain a diet supplement the physician must confirm the condition type of diet required (as specified in the list) and prescribes the allowance for up to 12 months This can be done by letter or written out on a prescription pad From time to time the Ministry has had a specific form to request a diet supplement so check with a Ministry worker to confirm how a diet supplement is currently being obtained Monthly Nutritional Supplement An additional supplement is available only to those with PWD status where it is confirmed by a physician that the person has a severe medical condition which has a directly result in a chronic progressive deterioration of health or wasting and that the supplements requested (nutritional supplementation vitamins and minerals) will prevent an imminent danger to life PWD Regs S67 Schedule C Section7 This supplement can provide an additional $16500 for nutritional supplementation when there is a confirmed need for additional caloric supplementation and two of the following symptoms malnutrition underweight status significant weight loss significant muscle mass loss significant neurological degeneration significant deterioration of a vital organ or moderate to severe immune suppression It can also provide an additional $4000 for vitamins and minerals Section 67 Section 7 of Schedule C PWD Regs

Short-term Nutritional Supplement The Ministry can also supply nutritional supplementation such as Ensure or Boost for up to 3 months when a physician verifies an acute short-term need for additional caloric supplementation in addition to regular dietary intake It also must be verified by the doctor that the nutritional supplementation is to prevent critical weight loss while recovering from surgery severe injury serious disease or the side effects of a treatment PWD Reg S67 (3) Natal Supplement Once you inform the Ministry with physician confirmation of a pregnancy a $4500 natal allowance is then provided by the Ministry each month and continues until the child is 7 months of age PWD Reg

S6 Schedule C Section 8 Formula for Infants If there is a medical reason that an infant is unable to nurse (ie mother has infectious disease infant unable to feed due to cleft pallet) the Ministry may provide for infant formula Speak to a worker if you need access to this supplement PWD Reg S67 (1) Schedule A S4 (6)

17

Enhanced Medical Supplements The Ministry is able to provide specific items and services for people with PWD status set out in Schedule C They include Dental Coverage for PWD People with PWD status are eligible for up to $100000 of dental coverage every two years Not all procedures are covered and the individual must cover any additional cost not covered PWD Reg S63 (1) Schedule C Section 4

This may include crown or bridge work It is beneficial to ask your dentist for a quote prior to having any service or treatment done so you know how much your cost will be Additional information on allowable fees and services can be obtained from your local Ministry office

Dentures Dentures can be provided for those with PWD provided they have never had dentures previously or have had their previous dentures for at least 5 years The amount for dentures is $100000 every two years PWD Reg Schedule C S4 (2)

Medical Equipment The Ministry is able to provide people with walkers canes and crutches if their doctor has prescribed the item an occupational or physical therapist has done an assessment and confirmed the need for the item the Ministry has pre-approved the item the item requested is the least expensive and there are no resources to meet the need for the item For wheel chairs or scooters it must be confirmed that the device will be required for the next 5 years There is also a maximum amount that can be issued for scooters which is $350000 PWD Reg Schedule C Section 33 amp 34

Also available Bariatric scooters up to a cost limit of $4500 when you weigh more than a conventional scooter can hold AND if the scooter is medically essential for you to achieve or maintain basic mobility (five-year replacement) PWD Reg Schedule C S34 (31) Non-conventional glucose meters if medically essential to test your blood glucose levels (five-year replacement) mdash for example a talking glucose meter for those with a visual impairment Orthotics and Bracing Custom made orthotics footwear are now covered up to a maximum of $165000 for PWD recipients In addition custom-made inserts are covered up to a maximum of $45000 PWD Reg Schedule C Section 310 Other bracing devices may be supplied if the item requested will prevent surgery be used for post-surgical care assist in physical healing from surgery injury or disease or to improve physical functioning that has been impaired by a neuro-musculo-skeletal condition The Ministry must also pre-approve the requested items and be satisfied there are no other resources to meet the need Other specific conditions can be found in Schedule C Section 310 (3) of the Employment and Assistance for Persons with Disabilities RegulationhttpwwwhsdgovbccaPUBLICATVOL1Part33-3htmc Devices may include

Foot abduction orthoses (no waiting period for replacement)

Inhaler accessory devices (ldquospacersrdquo or valved holding chambers

Hearing Aids A PWD recipient can be provided for hearing aids if prescribed by an audiologist The audiologist must have performed an assessment that confirms the need for the hearing aid The person also must have the pre-authorization from the Ministry and prove no resources available to obtain the required item PWD Reg Schedule C S311

18

Positioning and Breathing Devices Positioning devices such as beds and breathing device can be obtained if specific requirements are met These devices also may have cost restrictions Both positioning and breathing devices require pre-authorization through the Ministry and that there are no other available resources for the requested item For details see Section 3 of Schedule C of the PWD Regulations on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

Devices may include

Apnea monitors if medically essential to monitor your breathing (five-year replacement)

Floor-to-ceiling pole (second pole allowed if necessary) if medically essential to facilitate transfers (five-year replacement)

Nebulizers if necessary to avoid an imminent and substantial danger to your health (five-year replacement period and one-year period for accessories and supplies) Positioning items on a bed if medically essential to achieve or maintain your positioning mdash for example Symmetrikit Sidelyers and bed wedges

Positioning chairs and standing frames if medically essential to achieve or maintain your positioning (five-year replacement) Transfer aids if medically essential to facilitate transfers mdash for example belts boards and slider sheets (five-year replacement)

Toe orthoses if medically essential to achieve or maintain basic functionality (one-year replacement)

Tracheostomy humidifier if medically essential to moisturize air in order to allow you to breathe (five-year replacement)

Tracheostomy supplies if necessary to avoid an imminent and substantial danger to your health (two-year supply policy) Underliners for orthoses if medically essential for you to use an orthosis mdash for example sleeves and specialized socks for braces

Ventilator supplies if there is an imminent and substantial danger to your health (for up to 2 years) mdash for example the Ministry may provide you with sterilization items and distilled water to run your ventilator

Disposable Medical or Reusable Supplies There are restrictions on disposable or reusable medical supplies The items must be prescribed by a medical practitioner used in a medical procedure or treatment are necessary to avoid an imminent and substantial danger to health and there are no resources available to the family unit to cover the cost of the supplies For more information on this benefit see Schedule C Section 2(1)(a) of the PWD Regulations

Chiropractic Physiotherapy Massage Therapy and Podiatrist Services An additional 12 visits may be authorized by the Ministry if there is a medically confirmed acute need for the treatments and there are no resources to meet the need No more than 12 visits are available for these services combined ndash not an additional 12 for each service See Schedule C Section 2(1) (c) of the PWD Regulations

Medical Transportation The Ministry can provide for additional funding for the transportation to go to a doctor specialist or hospital for treatments or testing if it is not just for regular visits This is an available benefit under Schedule C 2(1)(f) The legislation can be found on-line at httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

The Ministry provides the bus pass program for people with PWD status for regular transportation needs

19

Other Disability Services amp Benefits Canada Pension Plan Disability Benefits Canada Pension Plan Disability [CPPD] provides financial assistance to CPP contributors who are unable to work because of a disability To apply you must be under age 65 meet the definition of having condition that is severe and prolonged worked and contributed for a specific amount time and have made sufficient contributions to qualify CPPD can be complicated If you would like more information on this topic you can pick up Newton Resource Centrersquos ldquoStep by Step Advocacyrdquo manual or go on-line to Service Canadarsquos website at httpwwwservicecanadagccaengsccppdisabilitydisabilitypensionshtml If you have been denied benefits the appeal process can be quite length (years) However in most cases we can help You can contact our Mental Health Consumer Advocacy Program for more information at (604) 596-1880

Tax Credits and Savings Benefits Registered Disability Savings Plan [RDSP] The federal government has introduced a new Registered Saving Disability Plan for people with disabilities that allow a person to save up to $20000000 in a registered savings account The contributions are not tax deductible and can be made up until the end of the year the beneficiary turns 59 You can have anyone contribute to the RDSP as long as you give written authorization You must also be eligible for the Disability Tax Credit Earnings accumulate tax-free until you take money out of your RDSP Contributions that are withdrawn are not to be included as income for the beneficiary when paid out of a RDSP However the Canada disability savings grant (CDSG) Canada disability savings bond (CDSB) and investment income earned in the plan will be included in the beneficiaryrsquos income for tax purposes when paid out of the RDSP (See next page for more information on these benefits) Be aware you must keep your contributions in the RDSP for 10 years if you have received a grant or bond through the two programs outlined below If you take money out of the Registered Disability Savings Plan early you will have to pay back all the money you received through the grant and bond Canada Disability Savings Grant [CDSG] Through CDSG the Government deposits money into your

RDSP to help you save The Government provides matching grants of up to 300 depending on the

amount contributed and the annual income of the family with the Registered Disability Savings Plan The

maximum grant amount is $3500 each year with a limit of $70000 over your lifetime

Canada Disability Savings Bond In qualifying you could receive up to $1000 a year from the

Government with a limit of $20000 over your lifetime Contributions do not need to be made to the RDSP

in order to receive the bond

Note The income thresholds of $75769 for the Disability Savings Grant and $21287 and $37885 for the

Disability Savings Bond respectively are indexed and will change over time Please visit wwwrdspcom

for updated information

Disability Tax Credit [DTC] This is a credit through income tax reduces the

amount of tax that a person with a disability has to pay The benefits includes a

yearly tax credit on your tax return (current and future years) additional credits for

you or a family member (ie the Caregiver credit) and possibly a retroactive claim

for every year your condition existed (for up to 10 years) This could result in lump

sum refund

20

Eligibility for Disability Tax Credit To get the Disability Tax Credit you must have a physical or mental

condition which affects one or more of your basic activities of daily living The condition must have lasted

or is expected to last for at least one year (continuously) There is no age restriction for the applicant for

DTC You will need to have your doctor (or optometrist audiologist occupational therapist psychologist

or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and

return it to the Canada Revenue Agency You can find the form at httpwwwcra-arcgcca

Other Benefits to Access with Disability Tax Credit Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including

Medical Expenses (including Attendant Care)

Caregiver Amount Credit

Child Disability Benefit (CDB)

Infirm Dependent

Child Care Expenses (Disability Supplement)

Disability Supports Deductions

Working Income Tax Benefit (WITB) (Disability Supplement)

Child Fitness Tax Credit (Disability Supplement)

Home Buyers Tax Credit

Find out more about allowable medical expenses deductions and tax credits and how you can use them if you support people with disabilities Canada Revenue Agency general enquiries 1 (800) 959-8281 TTY 1 (800) 665-0354

Child Disability Benefit If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit the child may be eligible for the Child Disability Benefit The CBD amount is calculated according to base income which is determined by the number of children for whom the CCTB is received Contact CRA at 1(800) 387-1193 for more information The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Childrens Special Allowances payments To apply families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child The DTC application can be found on-line at httpwwwcra-arcgcca or picked up at your local Canada Revenue Agency The Child Tax Benefit application found on-line at httpwwwservicecanadagcca or picked up at your local Service Canada Office

Sales Tax Exemptions Many goods and services used by people with disabilities are exempt from the goods and services taxharmonized sales taxes (GSTHST) For instance devices and supplies including

wheelchairs walkers hearing aids patient lifters as well as health and personal care services

Some programs are also tax exempt like Meals on Wheels recreational programs and camps For a complete list call GSTHST Information 1(800) 959-5525 by TTY 1 (800) 665-0354

Other Transportation Benefits handyDart handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices This service will pick up at the personrsquos home and drop the individual at his or her destination Eligibility You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance Pets are only allowed if they are a service animal

Size of Mobility Devices handyDART lifts are able to accommodate mobility devices that fit within the following measurements Width 94 cm (37 in) Length 122 cm (48 in) Weight on the lift 364kg (800 lbs) when the device is occupied and includes the handyDART driver

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 11: “Persons With Disabilities” Quick Reference Guide:

11

Crisis Supplement for Clothing ndash The Ministry has the legislative authority to issue a crisis supplement for clothing up to a maximum of $10000 per person and up to a maximum of $40000 annually regardless of the number of persons in a family past 4 people For example a family unit of 5 people loses all of their clothing in a fire in August the maximum amount the Ministry can issue is $40000 for a family of (5) The Ministry would not be able to issue another clothing crisis supplement until next September The requirements for being eligible are the same as all requests for a crisis supplement an unexpected expense or an item unexpectedly needed that without it would result in a danger to the physical health or ldquorisk of child apprehensionrdquo

Maximum Amount on Crisis Supplements - The Ministry has a maximum on the total dollar amount of crisis supplement a person can receive in a year That amount is twice a personrsquos regular entitlement For instance if a single personrsquos regular entitlement is $906 the maximum amount of crisis supplement that can be issued cannot exceed $181200

What a Crisis Supplement Cannot Cover - Crisis supplements cannot be provided for items covered in Schedule C ndash Health Benefits httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm57

Ministryrsquos Discretion - Crisis supplements are by Ministry discretion and the maximum amount may not be given For example a worker may only issue a $1000 crisis supplement for food when he or she could issue up to $2000 for the month Other Notables ndash A crisis supplement can only be provided for the month in which the supplement is requested Meaning they cannot be used to pay for something obtained last month or to reimburse for something a person has already purchased A person may appeal the denial of a crisis supplement but you cannot appeal for more than the maximum amounts previously outlined

Security Deposits The Ministry can issue a security deposit to help secure a residence Security deposits cannot be given out after a person has moved into the residence To be eligible an ldquointent to rentrdquo form must be completed by the landlord and submitted to the Ministry in order to for a security deposit to be issued There is a maximum of 2 security deposits that the Ministry can issue A third security deposit may be issued by special authority if a person is fleeing an abusive relationship rented residential accommodations are being sold or demolished and notice to vacate has been given been condemned or family unit is homeless or at risk of being homeless PWD Reg S56

Repayment of Security Deposits - The month after receiving a security deposit $2000 will be deducted from a personrsquos cheque This will continue until the amount of the security deposit is paid off If a second deposit is issued the Ministry may start to take a greater amount with the consent of a recipient even if you already have more than $20 per month deducted to repay the Ministry for other things (such as repayable hardship assistance) If you cannot afford to pay back more than $20 per month explain this to the Ministry They should wait to deduct the other money that you owe until your security deposit is repaid PWD S56 (3)

httpresourceslssbccapdfspubsYour-Welfare-Rights-engpdf Page 91

Moving Supplement The Ministry may provide a moving supplement if the person is moving to substantially less rent (approximately $10000 less than current shelter amount) They will also assist if an individualrsquos place has been sold is being demolished or is condemned and notice to vacate has been given or if a person is facing an imminent threat to the physical safety of anyone in the family unit An Individual is only eligible for this supplement if no other financial resources to cover the costs and receives Ministerrsquos approval before incurring costs and least expensive appropriate mode of moving or transportation PWD Reg S55

The Ministry may also assist a person to move anywhere in Canada if a person has confirmed employment or to another province if the move will improve a personrsquos living circumstance Unfortunately the Ministry does not usually issue assistance with moving possessions beyond carry on items unless the items are necessary in relation to a personrsquos disability (ie motorized mobility device) httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm55

12

Christmas Supplement On the cheque for the month of December people on income assistance including those with PWD status will receive an additional amount The amounts are for singles $3500 couples $7000 and an additional $1000 per child httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm44 PWD Reg S44(1)

Co-op Supplement The Ministry can assist with the purchase of 50 of the amount maximum up to $85000 Individual must sign a promise to repay form PWD Reg S43

Camp Fees The Ministry may issue fees for a child to go to a recognized camp Information must be provided to the Ministry worker Guide Dog Allowance The Ministry can issue an addition $9500 per month for the care of a guide dog PWD Reg S60 Burial The Ministry has the ability to provide for the necessary costs of the transportation and the burial or cremation of a deceased personrsquos body if the deceased personrsquos family or estate has no resources available to meet those costs

Transportation with PWD Status Bus Pass Supplement One of the greatest benefits of PWD is eligibility for the Bus Pass Program For $4500 per year (your cost) you can receive an annual bus pass To apply please call toll free 1-866-866-0800 A recording will tell you that you have reached the Ministry of Social Development Press 4 when the recording picks up and then press 3 for the Buss Pass Program Additional contact information to access the Bus Pass program is as follows TTY (for hearing and speech-impaired) 1-800-855-0511

E-mail HSDBUSPAgovbcca

Fax 1 (250) 414-4888

Mail Ministry of Social Development BC Bus Pass Program PO Box 9985 StnProvGovt Victoria BC V8W 9R6 Also eligible for the $4500 annual bus pass are individuals who are more than 60 years of age on income assistance or receive federal spousersquos allowance or federal guaranteed income or is 65 and meets all the requirements of the federal guaranteed income except the 10 year residency httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm51 PWD S51

Special Transportation Subsidy [STS] This is an alternate benefit to the bus pass program It is provided to people with PWD that live in an area where the Bus Pass program is available but cannot use the bus because of their disability or because it could make their disability worse The Ministry has a specific form that must be completed by the individualrsquos doctor confirming that the person is unable to use the Bus Pass program or any other public transportation service including handyDart or Taxi Savers and that the person needs alternate transportation such as paying to get rides or to cover the expense of running their own vehicle The amount issued to the person eligible for the STS for the special transportation subsidy is approximately amount of the subsidized portion of the annual bus pass Upon approval the person will receive a lump sum amount and will be required to budget that amount over the course of the year The subsidy amount will also be prorated dependant on what month he or she applied and becomes eligible If a person currently has a bus pass and is now applying for special transportation subsidy they will have to turn in their bus pass upon approval

13

Transportation for Hearings The Ministry may assist with the costs of transportation for an individual that must attend a hearing in relation to a child protection issue or assigning maintenance rights The Ministry can also assist with child-care costs living costs and fees associated with attending the maintenance hearing PWD Reg S55

Employment amp PWD

Volunteer Supplement The Ministry has begun to phase out the community volunteer supplement program November 1 2011 the Ministry indicated that it would continue payments or allow applications to continue for anyone who

had already started getting the community volunteer supplement as of October 31 2011 OR

has been on the wait list for this supplement as of August 8 2011 and submitted an application for it between August 8 and October 31 2011

Training Initiative Supplement You may be eligible for a training supplement of $5000 per month for participating in a training program for 6 months with consideration of an additional 6 months if the Ministry is satisfied the person with disabilities would benefit from additional participation You are not eligible for this benefit if you have received the volunteer or incentive supplement (Legislation s49(1) Talk to a Ministry worker prior to starting for more information and approval httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm49 PWD Reg S49

Employment Programs Employment Program for Persons with Disabilities offers career planning skills assessment pre-employment services job training and placement provision of necessary employment supports disability management assistance follow-up workplace support and employment crisis services The program may provide transportation assistance such as bus tickets or employment supports such as work boots and may be able to access receive a work experience placement Contact your Ministry worker if you are interested in accessing these services or an employment centre in your area All employment programs are voluntary as people with PWD status have no obligations to search for employment or participate in work related programming

Confirmed Job Supplement If you require transportation clothing tools or other employment-related items to be able to start employment that will enable you and your family come off income assistance the Ministry can provide a supplement up to $100000 To be eligible for this supplement you must meet all of the following criteria

someone counted as part of your family unit gets a confirmed job that will make it possible for your family to leave income assistance hardship assistance or PWD assistance AND

the person with the job needs a specific item related to the job in order to start work AND

your family unit has no other funds available to purchase the item(s) PWD Reg S54

Talk to your Ministry worker if you wish to access this supplement as there are certain requirements that need to be met httpwwwhsdgovbccaPUBLICATVOL1Part33-3htm561 Section 56 (1)

Medical Coverage Basic Medical Coverage All income assistance recipients including people with PWD status or benefits are eligible for basic medical coverage which includes being able to see a doctor medical specials eye examinations hospital stays emergency ambulance service and prescription coverage However once you are approved for PWD you are also able to access Schedule C benefits (see page 23) Medical Benefits when Traveling MSP coverage is available through BCrsquos health care system when you are traveling In other provinces the costs are billed through their medical coverage programs and collected directly between the health care systems

14

When traveling outside of Canada you should be aware that coverage through the MSP is based upon pre-determined rates and may not cover all or any of the costs which would then be the responsibility of the person who has received the treatment Consequently it is recommended you purchase additional medical coverage when traveling outside of Canada Medical Coverage When Moving to Another Province If you should move to another province MSP coverage will continue for the balance of the month you leave and for an additional two months Of note if you move out of province prescription coverage ends the day you leave the province You should apply for medical coverage in your new province or territory immediately upon arrival Also be aware that PWD is only recognized in BC If you move to another province you will have to apply for disability under the disability program offered in that province Medical Coverage When leaving PWD for employment income and CPP Income you will continue to receive medical benefits as long as you qualify for Premium Assistance or Guaranteed Income Supplement For people under 65 must you must meet the Premium Assistance eligibility requirements For people that are over 65 you must qualify for Guaranteed Income Supplement If you cease to qualify for medical services only you are still eligible for general health supplements up to 1 year If you are leaving the PWD program for employment you will be able to receive additional medical benefits as long as you qualify for Premium Assistance The Ministry has a useful chart outlining the eligibility criteria for MSO at wwwgovbccahsd (on the left-hand navigation panel click Ministry Fact Sheets mdash Medical Services Only) Premium Assistance

Provides subsidies ranging from 20 to 100 per cent based on an individuals net income (or a couples combined net income) for the preceding tax year less deductions for age family size and disability The resulting amount is referred to as adjusted net income

The following are the rates for eligibility effective January 1 2010

Premium Assistance Subsidy Rates

Adjusted Net Income

Subsidy Level One Person

Family of Two

Family of Three or More

$0 - $22000 100 premium assistance

$000 $000 $000

$22001 - $24000 80 premium assistance

$1280 $2320 $2560

$24001 - $26000 60 premium assistance

$2560 $4640 $5120

$26001 - $28000 40 premium assistance

$3840 $6960 $7680

$28001 - $30000 20 premium assistance

$5120 $9280 $10240

Over $30000 Full Rate $6650 $12050 $13300

Premium Assistance Income Verification To verify eligibility each person who applies for premium assistance authorizes the Canada Revenue Agency to release income information to the Ministry of Health Services andor Health Insurance BC from the persons tax returns Verification takes place each year and where appropriate MSP adjusts the monthly premium of beneficiaries upward or downward based on the information received To apply see website httpwwwhealthgovbccamspinfobenpremiumhtmlmonthly

15

Prescription Coverage All people on income assistance receive prescription coverage when prescribed by a physician surgeon dentist midwife nurse practitioner optometrist or podiatrist However this does not mean all prescriptions will be covered Prescriptions that are usually covered are ldquogenericrdquo brands If you require medication that is not covered be aware that your doctor can request ldquospecial authorityrdquo for approval of certain medications For more information on ldquospecial authorityrdquo see the BC government website at httpwwwhealthgovbccapharmacaresasaindexhtml

Drugs that are not covered include Drugs included as part of a private clinical trial smoking cessation aids diet therapy drugs classified as or used for cosmetic purposes and new drugs currently under review by PharmaCare If you move from the province it is important to note that prescription coverage ends the day you leave the province Plan G Specific to people living with mental illness Plan G ensures no-charge psychiatric medication for individuals of any age that are registered with a mental health service centre who demonstrate a clinical and financial need To access this benefit contact your local mental health service centre or talk to your doctor Eye Exam A person is able to get an eye examination by an optometrist for up to $4483 or an ophthalmologist for up to 4890 You must pay any additional costs above these rates PWD S622 Schedule C S22

Glasses The Ministry provides for a pair of basic single vision or bifocal lenses and glasses every 3 years for adults with a new prescription every year for children with a new prescription or if there is a confirmed change in the refractive status of either eye Schedule C Definitions

Diet and Nutritional Supplements The available diet supports include PWD Reg S66

Diabetic Diet Supplement The Ministry pays an additional $3500 per month to an individual where the physician has confirmed the condition

Restricted Sodium An additional $1000 is provided if a physician confirms the need for reduced salt intake

Kidney Dialysis $30 for each calendar month for a person who requires kidney dialysis if the person is not eligible under the kidney dialysis service provided by the Ministry of Health

Gluten Free Diet A $40 diet allowance can be provided for each calendar month for which a person requires a gluten-free diet

Dysphagia $40 for each calendar month for a person who has dysphagia People who have dysphagia are also eligible to receive an additional $3000 towards the purchase of a blender

Cystic Fibrosis $50 for each calendar month for a person who has cystic fibrosis Schedule C S6 (for all of the above supplements)

16

High Protein Diet Supplement The Ministry can provide an additional $4000 if a person has any of the following conditions

cancer that requires nutritional support during - radiation therapy - chemotherapy - surgical therapy - or ongoing medical treatment

chronic inflammatory bowel disease

Crohnrsquos disease

ulcerative colitis

HIV positive diagnosis

AIDS

chronic bacterial infection

tuberculosis

hyperthyroidism

osteoporosis

hepatitis B

hepatitis C People requiring a high protein diet or dysphagia diet are also eligible to receive an additional $3000 towards the purchase of a blender More information on diet supplements can be found in Schedule C Section 6 PWD Regs Schedule C Section 6 (2) Of Note About Diet Allowances A person having two or more separate conditions for which a diet supplement can be provided only the higher diet allowance amount will be paid In order to obtain a diet supplement the physician must confirm the condition type of diet required (as specified in the list) and prescribes the allowance for up to 12 months This can be done by letter or written out on a prescription pad From time to time the Ministry has had a specific form to request a diet supplement so check with a Ministry worker to confirm how a diet supplement is currently being obtained Monthly Nutritional Supplement An additional supplement is available only to those with PWD status where it is confirmed by a physician that the person has a severe medical condition which has a directly result in a chronic progressive deterioration of health or wasting and that the supplements requested (nutritional supplementation vitamins and minerals) will prevent an imminent danger to life PWD Regs S67 Schedule C Section7 This supplement can provide an additional $16500 for nutritional supplementation when there is a confirmed need for additional caloric supplementation and two of the following symptoms malnutrition underweight status significant weight loss significant muscle mass loss significant neurological degeneration significant deterioration of a vital organ or moderate to severe immune suppression It can also provide an additional $4000 for vitamins and minerals Section 67 Section 7 of Schedule C PWD Regs

Short-term Nutritional Supplement The Ministry can also supply nutritional supplementation such as Ensure or Boost for up to 3 months when a physician verifies an acute short-term need for additional caloric supplementation in addition to regular dietary intake It also must be verified by the doctor that the nutritional supplementation is to prevent critical weight loss while recovering from surgery severe injury serious disease or the side effects of a treatment PWD Reg S67 (3) Natal Supplement Once you inform the Ministry with physician confirmation of a pregnancy a $4500 natal allowance is then provided by the Ministry each month and continues until the child is 7 months of age PWD Reg

S6 Schedule C Section 8 Formula for Infants If there is a medical reason that an infant is unable to nurse (ie mother has infectious disease infant unable to feed due to cleft pallet) the Ministry may provide for infant formula Speak to a worker if you need access to this supplement PWD Reg S67 (1) Schedule A S4 (6)

17

Enhanced Medical Supplements The Ministry is able to provide specific items and services for people with PWD status set out in Schedule C They include Dental Coverage for PWD People with PWD status are eligible for up to $100000 of dental coverage every two years Not all procedures are covered and the individual must cover any additional cost not covered PWD Reg S63 (1) Schedule C Section 4

This may include crown or bridge work It is beneficial to ask your dentist for a quote prior to having any service or treatment done so you know how much your cost will be Additional information on allowable fees and services can be obtained from your local Ministry office

Dentures Dentures can be provided for those with PWD provided they have never had dentures previously or have had their previous dentures for at least 5 years The amount for dentures is $100000 every two years PWD Reg Schedule C S4 (2)

Medical Equipment The Ministry is able to provide people with walkers canes and crutches if their doctor has prescribed the item an occupational or physical therapist has done an assessment and confirmed the need for the item the Ministry has pre-approved the item the item requested is the least expensive and there are no resources to meet the need for the item For wheel chairs or scooters it must be confirmed that the device will be required for the next 5 years There is also a maximum amount that can be issued for scooters which is $350000 PWD Reg Schedule C Section 33 amp 34

Also available Bariatric scooters up to a cost limit of $4500 when you weigh more than a conventional scooter can hold AND if the scooter is medically essential for you to achieve or maintain basic mobility (five-year replacement) PWD Reg Schedule C S34 (31) Non-conventional glucose meters if medically essential to test your blood glucose levels (five-year replacement) mdash for example a talking glucose meter for those with a visual impairment Orthotics and Bracing Custom made orthotics footwear are now covered up to a maximum of $165000 for PWD recipients In addition custom-made inserts are covered up to a maximum of $45000 PWD Reg Schedule C Section 310 Other bracing devices may be supplied if the item requested will prevent surgery be used for post-surgical care assist in physical healing from surgery injury or disease or to improve physical functioning that has been impaired by a neuro-musculo-skeletal condition The Ministry must also pre-approve the requested items and be satisfied there are no other resources to meet the need Other specific conditions can be found in Schedule C Section 310 (3) of the Employment and Assistance for Persons with Disabilities RegulationhttpwwwhsdgovbccaPUBLICATVOL1Part33-3htmc Devices may include

Foot abduction orthoses (no waiting period for replacement)

Inhaler accessory devices (ldquospacersrdquo or valved holding chambers

Hearing Aids A PWD recipient can be provided for hearing aids if prescribed by an audiologist The audiologist must have performed an assessment that confirms the need for the hearing aid The person also must have the pre-authorization from the Ministry and prove no resources available to obtain the required item PWD Reg Schedule C S311

18

Positioning and Breathing Devices Positioning devices such as beds and breathing device can be obtained if specific requirements are met These devices also may have cost restrictions Both positioning and breathing devices require pre-authorization through the Ministry and that there are no other available resources for the requested item For details see Section 3 of Schedule C of the PWD Regulations on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

Devices may include

Apnea monitors if medically essential to monitor your breathing (five-year replacement)

Floor-to-ceiling pole (second pole allowed if necessary) if medically essential to facilitate transfers (five-year replacement)

Nebulizers if necessary to avoid an imminent and substantial danger to your health (five-year replacement period and one-year period for accessories and supplies) Positioning items on a bed if medically essential to achieve or maintain your positioning mdash for example Symmetrikit Sidelyers and bed wedges

Positioning chairs and standing frames if medically essential to achieve or maintain your positioning (five-year replacement) Transfer aids if medically essential to facilitate transfers mdash for example belts boards and slider sheets (five-year replacement)

Toe orthoses if medically essential to achieve or maintain basic functionality (one-year replacement)

Tracheostomy humidifier if medically essential to moisturize air in order to allow you to breathe (five-year replacement)

Tracheostomy supplies if necessary to avoid an imminent and substantial danger to your health (two-year supply policy) Underliners for orthoses if medically essential for you to use an orthosis mdash for example sleeves and specialized socks for braces

Ventilator supplies if there is an imminent and substantial danger to your health (for up to 2 years) mdash for example the Ministry may provide you with sterilization items and distilled water to run your ventilator

Disposable Medical or Reusable Supplies There are restrictions on disposable or reusable medical supplies The items must be prescribed by a medical practitioner used in a medical procedure or treatment are necessary to avoid an imminent and substantial danger to health and there are no resources available to the family unit to cover the cost of the supplies For more information on this benefit see Schedule C Section 2(1)(a) of the PWD Regulations

Chiropractic Physiotherapy Massage Therapy and Podiatrist Services An additional 12 visits may be authorized by the Ministry if there is a medically confirmed acute need for the treatments and there are no resources to meet the need No more than 12 visits are available for these services combined ndash not an additional 12 for each service See Schedule C Section 2(1) (c) of the PWD Regulations

Medical Transportation The Ministry can provide for additional funding for the transportation to go to a doctor specialist or hospital for treatments or testing if it is not just for regular visits This is an available benefit under Schedule C 2(1)(f) The legislation can be found on-line at httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

The Ministry provides the bus pass program for people with PWD status for regular transportation needs

19

Other Disability Services amp Benefits Canada Pension Plan Disability Benefits Canada Pension Plan Disability [CPPD] provides financial assistance to CPP contributors who are unable to work because of a disability To apply you must be under age 65 meet the definition of having condition that is severe and prolonged worked and contributed for a specific amount time and have made sufficient contributions to qualify CPPD can be complicated If you would like more information on this topic you can pick up Newton Resource Centrersquos ldquoStep by Step Advocacyrdquo manual or go on-line to Service Canadarsquos website at httpwwwservicecanadagccaengsccppdisabilitydisabilitypensionshtml If you have been denied benefits the appeal process can be quite length (years) However in most cases we can help You can contact our Mental Health Consumer Advocacy Program for more information at (604) 596-1880

Tax Credits and Savings Benefits Registered Disability Savings Plan [RDSP] The federal government has introduced a new Registered Saving Disability Plan for people with disabilities that allow a person to save up to $20000000 in a registered savings account The contributions are not tax deductible and can be made up until the end of the year the beneficiary turns 59 You can have anyone contribute to the RDSP as long as you give written authorization You must also be eligible for the Disability Tax Credit Earnings accumulate tax-free until you take money out of your RDSP Contributions that are withdrawn are not to be included as income for the beneficiary when paid out of a RDSP However the Canada disability savings grant (CDSG) Canada disability savings bond (CDSB) and investment income earned in the plan will be included in the beneficiaryrsquos income for tax purposes when paid out of the RDSP (See next page for more information on these benefits) Be aware you must keep your contributions in the RDSP for 10 years if you have received a grant or bond through the two programs outlined below If you take money out of the Registered Disability Savings Plan early you will have to pay back all the money you received through the grant and bond Canada Disability Savings Grant [CDSG] Through CDSG the Government deposits money into your

RDSP to help you save The Government provides matching grants of up to 300 depending on the

amount contributed and the annual income of the family with the Registered Disability Savings Plan The

maximum grant amount is $3500 each year with a limit of $70000 over your lifetime

Canada Disability Savings Bond In qualifying you could receive up to $1000 a year from the

Government with a limit of $20000 over your lifetime Contributions do not need to be made to the RDSP

in order to receive the bond

Note The income thresholds of $75769 for the Disability Savings Grant and $21287 and $37885 for the

Disability Savings Bond respectively are indexed and will change over time Please visit wwwrdspcom

for updated information

Disability Tax Credit [DTC] This is a credit through income tax reduces the

amount of tax that a person with a disability has to pay The benefits includes a

yearly tax credit on your tax return (current and future years) additional credits for

you or a family member (ie the Caregiver credit) and possibly a retroactive claim

for every year your condition existed (for up to 10 years) This could result in lump

sum refund

20

Eligibility for Disability Tax Credit To get the Disability Tax Credit you must have a physical or mental

condition which affects one or more of your basic activities of daily living The condition must have lasted

or is expected to last for at least one year (continuously) There is no age restriction for the applicant for

DTC You will need to have your doctor (or optometrist audiologist occupational therapist psychologist

or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and

return it to the Canada Revenue Agency You can find the form at httpwwwcra-arcgcca

Other Benefits to Access with Disability Tax Credit Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including

Medical Expenses (including Attendant Care)

Caregiver Amount Credit

Child Disability Benefit (CDB)

Infirm Dependent

Child Care Expenses (Disability Supplement)

Disability Supports Deductions

Working Income Tax Benefit (WITB) (Disability Supplement)

Child Fitness Tax Credit (Disability Supplement)

Home Buyers Tax Credit

Find out more about allowable medical expenses deductions and tax credits and how you can use them if you support people with disabilities Canada Revenue Agency general enquiries 1 (800) 959-8281 TTY 1 (800) 665-0354

Child Disability Benefit If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit the child may be eligible for the Child Disability Benefit The CBD amount is calculated according to base income which is determined by the number of children for whom the CCTB is received Contact CRA at 1(800) 387-1193 for more information The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Childrens Special Allowances payments To apply families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child The DTC application can be found on-line at httpwwwcra-arcgcca or picked up at your local Canada Revenue Agency The Child Tax Benefit application found on-line at httpwwwservicecanadagcca or picked up at your local Service Canada Office

Sales Tax Exemptions Many goods and services used by people with disabilities are exempt from the goods and services taxharmonized sales taxes (GSTHST) For instance devices and supplies including

wheelchairs walkers hearing aids patient lifters as well as health and personal care services

Some programs are also tax exempt like Meals on Wheels recreational programs and camps For a complete list call GSTHST Information 1(800) 959-5525 by TTY 1 (800) 665-0354

Other Transportation Benefits handyDart handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices This service will pick up at the personrsquos home and drop the individual at his or her destination Eligibility You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance Pets are only allowed if they are a service animal

Size of Mobility Devices handyDART lifts are able to accommodate mobility devices that fit within the following measurements Width 94 cm (37 in) Length 122 cm (48 in) Weight on the lift 364kg (800 lbs) when the device is occupied and includes the handyDART driver

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 12: “Persons With Disabilities” Quick Reference Guide:

12

Christmas Supplement On the cheque for the month of December people on income assistance including those with PWD status will receive an additional amount The amounts are for singles $3500 couples $7000 and an additional $1000 per child httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm44 PWD Reg S44(1)

Co-op Supplement The Ministry can assist with the purchase of 50 of the amount maximum up to $85000 Individual must sign a promise to repay form PWD Reg S43

Camp Fees The Ministry may issue fees for a child to go to a recognized camp Information must be provided to the Ministry worker Guide Dog Allowance The Ministry can issue an addition $9500 per month for the care of a guide dog PWD Reg S60 Burial The Ministry has the ability to provide for the necessary costs of the transportation and the burial or cremation of a deceased personrsquos body if the deceased personrsquos family or estate has no resources available to meet those costs

Transportation with PWD Status Bus Pass Supplement One of the greatest benefits of PWD is eligibility for the Bus Pass Program For $4500 per year (your cost) you can receive an annual bus pass To apply please call toll free 1-866-866-0800 A recording will tell you that you have reached the Ministry of Social Development Press 4 when the recording picks up and then press 3 for the Buss Pass Program Additional contact information to access the Bus Pass program is as follows TTY (for hearing and speech-impaired) 1-800-855-0511

E-mail HSDBUSPAgovbcca

Fax 1 (250) 414-4888

Mail Ministry of Social Development BC Bus Pass Program PO Box 9985 StnProvGovt Victoria BC V8W 9R6 Also eligible for the $4500 annual bus pass are individuals who are more than 60 years of age on income assistance or receive federal spousersquos allowance or federal guaranteed income or is 65 and meets all the requirements of the federal guaranteed income except the 10 year residency httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm51 PWD S51

Special Transportation Subsidy [STS] This is an alternate benefit to the bus pass program It is provided to people with PWD that live in an area where the Bus Pass program is available but cannot use the bus because of their disability or because it could make their disability worse The Ministry has a specific form that must be completed by the individualrsquos doctor confirming that the person is unable to use the Bus Pass program or any other public transportation service including handyDart or Taxi Savers and that the person needs alternate transportation such as paying to get rides or to cover the expense of running their own vehicle The amount issued to the person eligible for the STS for the special transportation subsidy is approximately amount of the subsidized portion of the annual bus pass Upon approval the person will receive a lump sum amount and will be required to budget that amount over the course of the year The subsidy amount will also be prorated dependant on what month he or she applied and becomes eligible If a person currently has a bus pass and is now applying for special transportation subsidy they will have to turn in their bus pass upon approval

13

Transportation for Hearings The Ministry may assist with the costs of transportation for an individual that must attend a hearing in relation to a child protection issue or assigning maintenance rights The Ministry can also assist with child-care costs living costs and fees associated with attending the maintenance hearing PWD Reg S55

Employment amp PWD

Volunteer Supplement The Ministry has begun to phase out the community volunteer supplement program November 1 2011 the Ministry indicated that it would continue payments or allow applications to continue for anyone who

had already started getting the community volunteer supplement as of October 31 2011 OR

has been on the wait list for this supplement as of August 8 2011 and submitted an application for it between August 8 and October 31 2011

Training Initiative Supplement You may be eligible for a training supplement of $5000 per month for participating in a training program for 6 months with consideration of an additional 6 months if the Ministry is satisfied the person with disabilities would benefit from additional participation You are not eligible for this benefit if you have received the volunteer or incentive supplement (Legislation s49(1) Talk to a Ministry worker prior to starting for more information and approval httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm49 PWD Reg S49

Employment Programs Employment Program for Persons with Disabilities offers career planning skills assessment pre-employment services job training and placement provision of necessary employment supports disability management assistance follow-up workplace support and employment crisis services The program may provide transportation assistance such as bus tickets or employment supports such as work boots and may be able to access receive a work experience placement Contact your Ministry worker if you are interested in accessing these services or an employment centre in your area All employment programs are voluntary as people with PWD status have no obligations to search for employment or participate in work related programming

Confirmed Job Supplement If you require transportation clothing tools or other employment-related items to be able to start employment that will enable you and your family come off income assistance the Ministry can provide a supplement up to $100000 To be eligible for this supplement you must meet all of the following criteria

someone counted as part of your family unit gets a confirmed job that will make it possible for your family to leave income assistance hardship assistance or PWD assistance AND

the person with the job needs a specific item related to the job in order to start work AND

your family unit has no other funds available to purchase the item(s) PWD Reg S54

Talk to your Ministry worker if you wish to access this supplement as there are certain requirements that need to be met httpwwwhsdgovbccaPUBLICATVOL1Part33-3htm561 Section 56 (1)

Medical Coverage Basic Medical Coverage All income assistance recipients including people with PWD status or benefits are eligible for basic medical coverage which includes being able to see a doctor medical specials eye examinations hospital stays emergency ambulance service and prescription coverage However once you are approved for PWD you are also able to access Schedule C benefits (see page 23) Medical Benefits when Traveling MSP coverage is available through BCrsquos health care system when you are traveling In other provinces the costs are billed through their medical coverage programs and collected directly between the health care systems

14

When traveling outside of Canada you should be aware that coverage through the MSP is based upon pre-determined rates and may not cover all or any of the costs which would then be the responsibility of the person who has received the treatment Consequently it is recommended you purchase additional medical coverage when traveling outside of Canada Medical Coverage When Moving to Another Province If you should move to another province MSP coverage will continue for the balance of the month you leave and for an additional two months Of note if you move out of province prescription coverage ends the day you leave the province You should apply for medical coverage in your new province or territory immediately upon arrival Also be aware that PWD is only recognized in BC If you move to another province you will have to apply for disability under the disability program offered in that province Medical Coverage When leaving PWD for employment income and CPP Income you will continue to receive medical benefits as long as you qualify for Premium Assistance or Guaranteed Income Supplement For people under 65 must you must meet the Premium Assistance eligibility requirements For people that are over 65 you must qualify for Guaranteed Income Supplement If you cease to qualify for medical services only you are still eligible for general health supplements up to 1 year If you are leaving the PWD program for employment you will be able to receive additional medical benefits as long as you qualify for Premium Assistance The Ministry has a useful chart outlining the eligibility criteria for MSO at wwwgovbccahsd (on the left-hand navigation panel click Ministry Fact Sheets mdash Medical Services Only) Premium Assistance

Provides subsidies ranging from 20 to 100 per cent based on an individuals net income (or a couples combined net income) for the preceding tax year less deductions for age family size and disability The resulting amount is referred to as adjusted net income

The following are the rates for eligibility effective January 1 2010

Premium Assistance Subsidy Rates

Adjusted Net Income

Subsidy Level One Person

Family of Two

Family of Three or More

$0 - $22000 100 premium assistance

$000 $000 $000

$22001 - $24000 80 premium assistance

$1280 $2320 $2560

$24001 - $26000 60 premium assistance

$2560 $4640 $5120

$26001 - $28000 40 premium assistance

$3840 $6960 $7680

$28001 - $30000 20 premium assistance

$5120 $9280 $10240

Over $30000 Full Rate $6650 $12050 $13300

Premium Assistance Income Verification To verify eligibility each person who applies for premium assistance authorizes the Canada Revenue Agency to release income information to the Ministry of Health Services andor Health Insurance BC from the persons tax returns Verification takes place each year and where appropriate MSP adjusts the monthly premium of beneficiaries upward or downward based on the information received To apply see website httpwwwhealthgovbccamspinfobenpremiumhtmlmonthly

15

Prescription Coverage All people on income assistance receive prescription coverage when prescribed by a physician surgeon dentist midwife nurse practitioner optometrist or podiatrist However this does not mean all prescriptions will be covered Prescriptions that are usually covered are ldquogenericrdquo brands If you require medication that is not covered be aware that your doctor can request ldquospecial authorityrdquo for approval of certain medications For more information on ldquospecial authorityrdquo see the BC government website at httpwwwhealthgovbccapharmacaresasaindexhtml

Drugs that are not covered include Drugs included as part of a private clinical trial smoking cessation aids diet therapy drugs classified as or used for cosmetic purposes and new drugs currently under review by PharmaCare If you move from the province it is important to note that prescription coverage ends the day you leave the province Plan G Specific to people living with mental illness Plan G ensures no-charge psychiatric medication for individuals of any age that are registered with a mental health service centre who demonstrate a clinical and financial need To access this benefit contact your local mental health service centre or talk to your doctor Eye Exam A person is able to get an eye examination by an optometrist for up to $4483 or an ophthalmologist for up to 4890 You must pay any additional costs above these rates PWD S622 Schedule C S22

Glasses The Ministry provides for a pair of basic single vision or bifocal lenses and glasses every 3 years for adults with a new prescription every year for children with a new prescription or if there is a confirmed change in the refractive status of either eye Schedule C Definitions

Diet and Nutritional Supplements The available diet supports include PWD Reg S66

Diabetic Diet Supplement The Ministry pays an additional $3500 per month to an individual where the physician has confirmed the condition

Restricted Sodium An additional $1000 is provided if a physician confirms the need for reduced salt intake

Kidney Dialysis $30 for each calendar month for a person who requires kidney dialysis if the person is not eligible under the kidney dialysis service provided by the Ministry of Health

Gluten Free Diet A $40 diet allowance can be provided for each calendar month for which a person requires a gluten-free diet

Dysphagia $40 for each calendar month for a person who has dysphagia People who have dysphagia are also eligible to receive an additional $3000 towards the purchase of a blender

Cystic Fibrosis $50 for each calendar month for a person who has cystic fibrosis Schedule C S6 (for all of the above supplements)

16

High Protein Diet Supplement The Ministry can provide an additional $4000 if a person has any of the following conditions

cancer that requires nutritional support during - radiation therapy - chemotherapy - surgical therapy - or ongoing medical treatment

chronic inflammatory bowel disease

Crohnrsquos disease

ulcerative colitis

HIV positive diagnosis

AIDS

chronic bacterial infection

tuberculosis

hyperthyroidism

osteoporosis

hepatitis B

hepatitis C People requiring a high protein diet or dysphagia diet are also eligible to receive an additional $3000 towards the purchase of a blender More information on diet supplements can be found in Schedule C Section 6 PWD Regs Schedule C Section 6 (2) Of Note About Diet Allowances A person having two or more separate conditions for which a diet supplement can be provided only the higher diet allowance amount will be paid In order to obtain a diet supplement the physician must confirm the condition type of diet required (as specified in the list) and prescribes the allowance for up to 12 months This can be done by letter or written out on a prescription pad From time to time the Ministry has had a specific form to request a diet supplement so check with a Ministry worker to confirm how a diet supplement is currently being obtained Monthly Nutritional Supplement An additional supplement is available only to those with PWD status where it is confirmed by a physician that the person has a severe medical condition which has a directly result in a chronic progressive deterioration of health or wasting and that the supplements requested (nutritional supplementation vitamins and minerals) will prevent an imminent danger to life PWD Regs S67 Schedule C Section7 This supplement can provide an additional $16500 for nutritional supplementation when there is a confirmed need for additional caloric supplementation and two of the following symptoms malnutrition underweight status significant weight loss significant muscle mass loss significant neurological degeneration significant deterioration of a vital organ or moderate to severe immune suppression It can also provide an additional $4000 for vitamins and minerals Section 67 Section 7 of Schedule C PWD Regs

Short-term Nutritional Supplement The Ministry can also supply nutritional supplementation such as Ensure or Boost for up to 3 months when a physician verifies an acute short-term need for additional caloric supplementation in addition to regular dietary intake It also must be verified by the doctor that the nutritional supplementation is to prevent critical weight loss while recovering from surgery severe injury serious disease or the side effects of a treatment PWD Reg S67 (3) Natal Supplement Once you inform the Ministry with physician confirmation of a pregnancy a $4500 natal allowance is then provided by the Ministry each month and continues until the child is 7 months of age PWD Reg

S6 Schedule C Section 8 Formula for Infants If there is a medical reason that an infant is unable to nurse (ie mother has infectious disease infant unable to feed due to cleft pallet) the Ministry may provide for infant formula Speak to a worker if you need access to this supplement PWD Reg S67 (1) Schedule A S4 (6)

17

Enhanced Medical Supplements The Ministry is able to provide specific items and services for people with PWD status set out in Schedule C They include Dental Coverage for PWD People with PWD status are eligible for up to $100000 of dental coverage every two years Not all procedures are covered and the individual must cover any additional cost not covered PWD Reg S63 (1) Schedule C Section 4

This may include crown or bridge work It is beneficial to ask your dentist for a quote prior to having any service or treatment done so you know how much your cost will be Additional information on allowable fees and services can be obtained from your local Ministry office

Dentures Dentures can be provided for those with PWD provided they have never had dentures previously or have had their previous dentures for at least 5 years The amount for dentures is $100000 every two years PWD Reg Schedule C S4 (2)

Medical Equipment The Ministry is able to provide people with walkers canes and crutches if their doctor has prescribed the item an occupational or physical therapist has done an assessment and confirmed the need for the item the Ministry has pre-approved the item the item requested is the least expensive and there are no resources to meet the need for the item For wheel chairs or scooters it must be confirmed that the device will be required for the next 5 years There is also a maximum amount that can be issued for scooters which is $350000 PWD Reg Schedule C Section 33 amp 34

Also available Bariatric scooters up to a cost limit of $4500 when you weigh more than a conventional scooter can hold AND if the scooter is medically essential for you to achieve or maintain basic mobility (five-year replacement) PWD Reg Schedule C S34 (31) Non-conventional glucose meters if medically essential to test your blood glucose levels (five-year replacement) mdash for example a talking glucose meter for those with a visual impairment Orthotics and Bracing Custom made orthotics footwear are now covered up to a maximum of $165000 for PWD recipients In addition custom-made inserts are covered up to a maximum of $45000 PWD Reg Schedule C Section 310 Other bracing devices may be supplied if the item requested will prevent surgery be used for post-surgical care assist in physical healing from surgery injury or disease or to improve physical functioning that has been impaired by a neuro-musculo-skeletal condition The Ministry must also pre-approve the requested items and be satisfied there are no other resources to meet the need Other specific conditions can be found in Schedule C Section 310 (3) of the Employment and Assistance for Persons with Disabilities RegulationhttpwwwhsdgovbccaPUBLICATVOL1Part33-3htmc Devices may include

Foot abduction orthoses (no waiting period for replacement)

Inhaler accessory devices (ldquospacersrdquo or valved holding chambers

Hearing Aids A PWD recipient can be provided for hearing aids if prescribed by an audiologist The audiologist must have performed an assessment that confirms the need for the hearing aid The person also must have the pre-authorization from the Ministry and prove no resources available to obtain the required item PWD Reg Schedule C S311

18

Positioning and Breathing Devices Positioning devices such as beds and breathing device can be obtained if specific requirements are met These devices also may have cost restrictions Both positioning and breathing devices require pre-authorization through the Ministry and that there are no other available resources for the requested item For details see Section 3 of Schedule C of the PWD Regulations on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

Devices may include

Apnea monitors if medically essential to monitor your breathing (five-year replacement)

Floor-to-ceiling pole (second pole allowed if necessary) if medically essential to facilitate transfers (five-year replacement)

Nebulizers if necessary to avoid an imminent and substantial danger to your health (five-year replacement period and one-year period for accessories and supplies) Positioning items on a bed if medically essential to achieve or maintain your positioning mdash for example Symmetrikit Sidelyers and bed wedges

Positioning chairs and standing frames if medically essential to achieve or maintain your positioning (five-year replacement) Transfer aids if medically essential to facilitate transfers mdash for example belts boards and slider sheets (five-year replacement)

Toe orthoses if medically essential to achieve or maintain basic functionality (one-year replacement)

Tracheostomy humidifier if medically essential to moisturize air in order to allow you to breathe (five-year replacement)

Tracheostomy supplies if necessary to avoid an imminent and substantial danger to your health (two-year supply policy) Underliners for orthoses if medically essential for you to use an orthosis mdash for example sleeves and specialized socks for braces

Ventilator supplies if there is an imminent and substantial danger to your health (for up to 2 years) mdash for example the Ministry may provide you with sterilization items and distilled water to run your ventilator

Disposable Medical or Reusable Supplies There are restrictions on disposable or reusable medical supplies The items must be prescribed by a medical practitioner used in a medical procedure or treatment are necessary to avoid an imminent and substantial danger to health and there are no resources available to the family unit to cover the cost of the supplies For more information on this benefit see Schedule C Section 2(1)(a) of the PWD Regulations

Chiropractic Physiotherapy Massage Therapy and Podiatrist Services An additional 12 visits may be authorized by the Ministry if there is a medically confirmed acute need for the treatments and there are no resources to meet the need No more than 12 visits are available for these services combined ndash not an additional 12 for each service See Schedule C Section 2(1) (c) of the PWD Regulations

Medical Transportation The Ministry can provide for additional funding for the transportation to go to a doctor specialist or hospital for treatments or testing if it is not just for regular visits This is an available benefit under Schedule C 2(1)(f) The legislation can be found on-line at httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

The Ministry provides the bus pass program for people with PWD status for regular transportation needs

19

Other Disability Services amp Benefits Canada Pension Plan Disability Benefits Canada Pension Plan Disability [CPPD] provides financial assistance to CPP contributors who are unable to work because of a disability To apply you must be under age 65 meet the definition of having condition that is severe and prolonged worked and contributed for a specific amount time and have made sufficient contributions to qualify CPPD can be complicated If you would like more information on this topic you can pick up Newton Resource Centrersquos ldquoStep by Step Advocacyrdquo manual or go on-line to Service Canadarsquos website at httpwwwservicecanadagccaengsccppdisabilitydisabilitypensionshtml If you have been denied benefits the appeal process can be quite length (years) However in most cases we can help You can contact our Mental Health Consumer Advocacy Program for more information at (604) 596-1880

Tax Credits and Savings Benefits Registered Disability Savings Plan [RDSP] The federal government has introduced a new Registered Saving Disability Plan for people with disabilities that allow a person to save up to $20000000 in a registered savings account The contributions are not tax deductible and can be made up until the end of the year the beneficiary turns 59 You can have anyone contribute to the RDSP as long as you give written authorization You must also be eligible for the Disability Tax Credit Earnings accumulate tax-free until you take money out of your RDSP Contributions that are withdrawn are not to be included as income for the beneficiary when paid out of a RDSP However the Canada disability savings grant (CDSG) Canada disability savings bond (CDSB) and investment income earned in the plan will be included in the beneficiaryrsquos income for tax purposes when paid out of the RDSP (See next page for more information on these benefits) Be aware you must keep your contributions in the RDSP for 10 years if you have received a grant or bond through the two programs outlined below If you take money out of the Registered Disability Savings Plan early you will have to pay back all the money you received through the grant and bond Canada Disability Savings Grant [CDSG] Through CDSG the Government deposits money into your

RDSP to help you save The Government provides matching grants of up to 300 depending on the

amount contributed and the annual income of the family with the Registered Disability Savings Plan The

maximum grant amount is $3500 each year with a limit of $70000 over your lifetime

Canada Disability Savings Bond In qualifying you could receive up to $1000 a year from the

Government with a limit of $20000 over your lifetime Contributions do not need to be made to the RDSP

in order to receive the bond

Note The income thresholds of $75769 for the Disability Savings Grant and $21287 and $37885 for the

Disability Savings Bond respectively are indexed and will change over time Please visit wwwrdspcom

for updated information

Disability Tax Credit [DTC] This is a credit through income tax reduces the

amount of tax that a person with a disability has to pay The benefits includes a

yearly tax credit on your tax return (current and future years) additional credits for

you or a family member (ie the Caregiver credit) and possibly a retroactive claim

for every year your condition existed (for up to 10 years) This could result in lump

sum refund

20

Eligibility for Disability Tax Credit To get the Disability Tax Credit you must have a physical or mental

condition which affects one or more of your basic activities of daily living The condition must have lasted

or is expected to last for at least one year (continuously) There is no age restriction for the applicant for

DTC You will need to have your doctor (or optometrist audiologist occupational therapist psychologist

or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and

return it to the Canada Revenue Agency You can find the form at httpwwwcra-arcgcca

Other Benefits to Access with Disability Tax Credit Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including

Medical Expenses (including Attendant Care)

Caregiver Amount Credit

Child Disability Benefit (CDB)

Infirm Dependent

Child Care Expenses (Disability Supplement)

Disability Supports Deductions

Working Income Tax Benefit (WITB) (Disability Supplement)

Child Fitness Tax Credit (Disability Supplement)

Home Buyers Tax Credit

Find out more about allowable medical expenses deductions and tax credits and how you can use them if you support people with disabilities Canada Revenue Agency general enquiries 1 (800) 959-8281 TTY 1 (800) 665-0354

Child Disability Benefit If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit the child may be eligible for the Child Disability Benefit The CBD amount is calculated according to base income which is determined by the number of children for whom the CCTB is received Contact CRA at 1(800) 387-1193 for more information The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Childrens Special Allowances payments To apply families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child The DTC application can be found on-line at httpwwwcra-arcgcca or picked up at your local Canada Revenue Agency The Child Tax Benefit application found on-line at httpwwwservicecanadagcca or picked up at your local Service Canada Office

Sales Tax Exemptions Many goods and services used by people with disabilities are exempt from the goods and services taxharmonized sales taxes (GSTHST) For instance devices and supplies including

wheelchairs walkers hearing aids patient lifters as well as health and personal care services

Some programs are also tax exempt like Meals on Wheels recreational programs and camps For a complete list call GSTHST Information 1(800) 959-5525 by TTY 1 (800) 665-0354

Other Transportation Benefits handyDart handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices This service will pick up at the personrsquos home and drop the individual at his or her destination Eligibility You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance Pets are only allowed if they are a service animal

Size of Mobility Devices handyDART lifts are able to accommodate mobility devices that fit within the following measurements Width 94 cm (37 in) Length 122 cm (48 in) Weight on the lift 364kg (800 lbs) when the device is occupied and includes the handyDART driver

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 13: “Persons With Disabilities” Quick Reference Guide:

13

Transportation for Hearings The Ministry may assist with the costs of transportation for an individual that must attend a hearing in relation to a child protection issue or assigning maintenance rights The Ministry can also assist with child-care costs living costs and fees associated with attending the maintenance hearing PWD Reg S55

Employment amp PWD

Volunteer Supplement The Ministry has begun to phase out the community volunteer supplement program November 1 2011 the Ministry indicated that it would continue payments or allow applications to continue for anyone who

had already started getting the community volunteer supplement as of October 31 2011 OR

has been on the wait list for this supplement as of August 8 2011 and submitted an application for it between August 8 and October 31 2011

Training Initiative Supplement You may be eligible for a training supplement of $5000 per month for participating in a training program for 6 months with consideration of an additional 6 months if the Ministry is satisfied the person with disabilities would benefit from additional participation You are not eligible for this benefit if you have received the volunteer or incentive supplement (Legislation s49(1) Talk to a Ministry worker prior to starting for more information and approval httpwwwhsdgovbccaPUBLICATVOL1Part33-5htm49 PWD Reg S49

Employment Programs Employment Program for Persons with Disabilities offers career planning skills assessment pre-employment services job training and placement provision of necessary employment supports disability management assistance follow-up workplace support and employment crisis services The program may provide transportation assistance such as bus tickets or employment supports such as work boots and may be able to access receive a work experience placement Contact your Ministry worker if you are interested in accessing these services or an employment centre in your area All employment programs are voluntary as people with PWD status have no obligations to search for employment or participate in work related programming

Confirmed Job Supplement If you require transportation clothing tools or other employment-related items to be able to start employment that will enable you and your family come off income assistance the Ministry can provide a supplement up to $100000 To be eligible for this supplement you must meet all of the following criteria

someone counted as part of your family unit gets a confirmed job that will make it possible for your family to leave income assistance hardship assistance or PWD assistance AND

the person with the job needs a specific item related to the job in order to start work AND

your family unit has no other funds available to purchase the item(s) PWD Reg S54

Talk to your Ministry worker if you wish to access this supplement as there are certain requirements that need to be met httpwwwhsdgovbccaPUBLICATVOL1Part33-3htm561 Section 56 (1)

Medical Coverage Basic Medical Coverage All income assistance recipients including people with PWD status or benefits are eligible for basic medical coverage which includes being able to see a doctor medical specials eye examinations hospital stays emergency ambulance service and prescription coverage However once you are approved for PWD you are also able to access Schedule C benefits (see page 23) Medical Benefits when Traveling MSP coverage is available through BCrsquos health care system when you are traveling In other provinces the costs are billed through their medical coverage programs and collected directly between the health care systems

14

When traveling outside of Canada you should be aware that coverage through the MSP is based upon pre-determined rates and may not cover all or any of the costs which would then be the responsibility of the person who has received the treatment Consequently it is recommended you purchase additional medical coverage when traveling outside of Canada Medical Coverage When Moving to Another Province If you should move to another province MSP coverage will continue for the balance of the month you leave and for an additional two months Of note if you move out of province prescription coverage ends the day you leave the province You should apply for medical coverage in your new province or territory immediately upon arrival Also be aware that PWD is only recognized in BC If you move to another province you will have to apply for disability under the disability program offered in that province Medical Coverage When leaving PWD for employment income and CPP Income you will continue to receive medical benefits as long as you qualify for Premium Assistance or Guaranteed Income Supplement For people under 65 must you must meet the Premium Assistance eligibility requirements For people that are over 65 you must qualify for Guaranteed Income Supplement If you cease to qualify for medical services only you are still eligible for general health supplements up to 1 year If you are leaving the PWD program for employment you will be able to receive additional medical benefits as long as you qualify for Premium Assistance The Ministry has a useful chart outlining the eligibility criteria for MSO at wwwgovbccahsd (on the left-hand navigation panel click Ministry Fact Sheets mdash Medical Services Only) Premium Assistance

Provides subsidies ranging from 20 to 100 per cent based on an individuals net income (or a couples combined net income) for the preceding tax year less deductions for age family size and disability The resulting amount is referred to as adjusted net income

The following are the rates for eligibility effective January 1 2010

Premium Assistance Subsidy Rates

Adjusted Net Income

Subsidy Level One Person

Family of Two

Family of Three or More

$0 - $22000 100 premium assistance

$000 $000 $000

$22001 - $24000 80 premium assistance

$1280 $2320 $2560

$24001 - $26000 60 premium assistance

$2560 $4640 $5120

$26001 - $28000 40 premium assistance

$3840 $6960 $7680

$28001 - $30000 20 premium assistance

$5120 $9280 $10240

Over $30000 Full Rate $6650 $12050 $13300

Premium Assistance Income Verification To verify eligibility each person who applies for premium assistance authorizes the Canada Revenue Agency to release income information to the Ministry of Health Services andor Health Insurance BC from the persons tax returns Verification takes place each year and where appropriate MSP adjusts the monthly premium of beneficiaries upward or downward based on the information received To apply see website httpwwwhealthgovbccamspinfobenpremiumhtmlmonthly

15

Prescription Coverage All people on income assistance receive prescription coverage when prescribed by a physician surgeon dentist midwife nurse practitioner optometrist or podiatrist However this does not mean all prescriptions will be covered Prescriptions that are usually covered are ldquogenericrdquo brands If you require medication that is not covered be aware that your doctor can request ldquospecial authorityrdquo for approval of certain medications For more information on ldquospecial authorityrdquo see the BC government website at httpwwwhealthgovbccapharmacaresasaindexhtml

Drugs that are not covered include Drugs included as part of a private clinical trial smoking cessation aids diet therapy drugs classified as or used for cosmetic purposes and new drugs currently under review by PharmaCare If you move from the province it is important to note that prescription coverage ends the day you leave the province Plan G Specific to people living with mental illness Plan G ensures no-charge psychiatric medication for individuals of any age that are registered with a mental health service centre who demonstrate a clinical and financial need To access this benefit contact your local mental health service centre or talk to your doctor Eye Exam A person is able to get an eye examination by an optometrist for up to $4483 or an ophthalmologist for up to 4890 You must pay any additional costs above these rates PWD S622 Schedule C S22

Glasses The Ministry provides for a pair of basic single vision or bifocal lenses and glasses every 3 years for adults with a new prescription every year for children with a new prescription or if there is a confirmed change in the refractive status of either eye Schedule C Definitions

Diet and Nutritional Supplements The available diet supports include PWD Reg S66

Diabetic Diet Supplement The Ministry pays an additional $3500 per month to an individual where the physician has confirmed the condition

Restricted Sodium An additional $1000 is provided if a physician confirms the need for reduced salt intake

Kidney Dialysis $30 for each calendar month for a person who requires kidney dialysis if the person is not eligible under the kidney dialysis service provided by the Ministry of Health

Gluten Free Diet A $40 diet allowance can be provided for each calendar month for which a person requires a gluten-free diet

Dysphagia $40 for each calendar month for a person who has dysphagia People who have dysphagia are also eligible to receive an additional $3000 towards the purchase of a blender

Cystic Fibrosis $50 for each calendar month for a person who has cystic fibrosis Schedule C S6 (for all of the above supplements)

16

High Protein Diet Supplement The Ministry can provide an additional $4000 if a person has any of the following conditions

cancer that requires nutritional support during - radiation therapy - chemotherapy - surgical therapy - or ongoing medical treatment

chronic inflammatory bowel disease

Crohnrsquos disease

ulcerative colitis

HIV positive diagnosis

AIDS

chronic bacterial infection

tuberculosis

hyperthyroidism

osteoporosis

hepatitis B

hepatitis C People requiring a high protein diet or dysphagia diet are also eligible to receive an additional $3000 towards the purchase of a blender More information on diet supplements can be found in Schedule C Section 6 PWD Regs Schedule C Section 6 (2) Of Note About Diet Allowances A person having two or more separate conditions for which a diet supplement can be provided only the higher diet allowance amount will be paid In order to obtain a diet supplement the physician must confirm the condition type of diet required (as specified in the list) and prescribes the allowance for up to 12 months This can be done by letter or written out on a prescription pad From time to time the Ministry has had a specific form to request a diet supplement so check with a Ministry worker to confirm how a diet supplement is currently being obtained Monthly Nutritional Supplement An additional supplement is available only to those with PWD status where it is confirmed by a physician that the person has a severe medical condition which has a directly result in a chronic progressive deterioration of health or wasting and that the supplements requested (nutritional supplementation vitamins and minerals) will prevent an imminent danger to life PWD Regs S67 Schedule C Section7 This supplement can provide an additional $16500 for nutritional supplementation when there is a confirmed need for additional caloric supplementation and two of the following symptoms malnutrition underweight status significant weight loss significant muscle mass loss significant neurological degeneration significant deterioration of a vital organ or moderate to severe immune suppression It can also provide an additional $4000 for vitamins and minerals Section 67 Section 7 of Schedule C PWD Regs

Short-term Nutritional Supplement The Ministry can also supply nutritional supplementation such as Ensure or Boost for up to 3 months when a physician verifies an acute short-term need for additional caloric supplementation in addition to regular dietary intake It also must be verified by the doctor that the nutritional supplementation is to prevent critical weight loss while recovering from surgery severe injury serious disease or the side effects of a treatment PWD Reg S67 (3) Natal Supplement Once you inform the Ministry with physician confirmation of a pregnancy a $4500 natal allowance is then provided by the Ministry each month and continues until the child is 7 months of age PWD Reg

S6 Schedule C Section 8 Formula for Infants If there is a medical reason that an infant is unable to nurse (ie mother has infectious disease infant unable to feed due to cleft pallet) the Ministry may provide for infant formula Speak to a worker if you need access to this supplement PWD Reg S67 (1) Schedule A S4 (6)

17

Enhanced Medical Supplements The Ministry is able to provide specific items and services for people with PWD status set out in Schedule C They include Dental Coverage for PWD People with PWD status are eligible for up to $100000 of dental coverage every two years Not all procedures are covered and the individual must cover any additional cost not covered PWD Reg S63 (1) Schedule C Section 4

This may include crown or bridge work It is beneficial to ask your dentist for a quote prior to having any service or treatment done so you know how much your cost will be Additional information on allowable fees and services can be obtained from your local Ministry office

Dentures Dentures can be provided for those with PWD provided they have never had dentures previously or have had their previous dentures for at least 5 years The amount for dentures is $100000 every two years PWD Reg Schedule C S4 (2)

Medical Equipment The Ministry is able to provide people with walkers canes and crutches if their doctor has prescribed the item an occupational or physical therapist has done an assessment and confirmed the need for the item the Ministry has pre-approved the item the item requested is the least expensive and there are no resources to meet the need for the item For wheel chairs or scooters it must be confirmed that the device will be required for the next 5 years There is also a maximum amount that can be issued for scooters which is $350000 PWD Reg Schedule C Section 33 amp 34

Also available Bariatric scooters up to a cost limit of $4500 when you weigh more than a conventional scooter can hold AND if the scooter is medically essential for you to achieve or maintain basic mobility (five-year replacement) PWD Reg Schedule C S34 (31) Non-conventional glucose meters if medically essential to test your blood glucose levels (five-year replacement) mdash for example a talking glucose meter for those with a visual impairment Orthotics and Bracing Custom made orthotics footwear are now covered up to a maximum of $165000 for PWD recipients In addition custom-made inserts are covered up to a maximum of $45000 PWD Reg Schedule C Section 310 Other bracing devices may be supplied if the item requested will prevent surgery be used for post-surgical care assist in physical healing from surgery injury or disease or to improve physical functioning that has been impaired by a neuro-musculo-skeletal condition The Ministry must also pre-approve the requested items and be satisfied there are no other resources to meet the need Other specific conditions can be found in Schedule C Section 310 (3) of the Employment and Assistance for Persons with Disabilities RegulationhttpwwwhsdgovbccaPUBLICATVOL1Part33-3htmc Devices may include

Foot abduction orthoses (no waiting period for replacement)

Inhaler accessory devices (ldquospacersrdquo or valved holding chambers

Hearing Aids A PWD recipient can be provided for hearing aids if prescribed by an audiologist The audiologist must have performed an assessment that confirms the need for the hearing aid The person also must have the pre-authorization from the Ministry and prove no resources available to obtain the required item PWD Reg Schedule C S311

18

Positioning and Breathing Devices Positioning devices such as beds and breathing device can be obtained if specific requirements are met These devices also may have cost restrictions Both positioning and breathing devices require pre-authorization through the Ministry and that there are no other available resources for the requested item For details see Section 3 of Schedule C of the PWD Regulations on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

Devices may include

Apnea monitors if medically essential to monitor your breathing (five-year replacement)

Floor-to-ceiling pole (second pole allowed if necessary) if medically essential to facilitate transfers (five-year replacement)

Nebulizers if necessary to avoid an imminent and substantial danger to your health (five-year replacement period and one-year period for accessories and supplies) Positioning items on a bed if medically essential to achieve or maintain your positioning mdash for example Symmetrikit Sidelyers and bed wedges

Positioning chairs and standing frames if medically essential to achieve or maintain your positioning (five-year replacement) Transfer aids if medically essential to facilitate transfers mdash for example belts boards and slider sheets (five-year replacement)

Toe orthoses if medically essential to achieve or maintain basic functionality (one-year replacement)

Tracheostomy humidifier if medically essential to moisturize air in order to allow you to breathe (five-year replacement)

Tracheostomy supplies if necessary to avoid an imminent and substantial danger to your health (two-year supply policy) Underliners for orthoses if medically essential for you to use an orthosis mdash for example sleeves and specialized socks for braces

Ventilator supplies if there is an imminent and substantial danger to your health (for up to 2 years) mdash for example the Ministry may provide you with sterilization items and distilled water to run your ventilator

Disposable Medical or Reusable Supplies There are restrictions on disposable or reusable medical supplies The items must be prescribed by a medical practitioner used in a medical procedure or treatment are necessary to avoid an imminent and substantial danger to health and there are no resources available to the family unit to cover the cost of the supplies For more information on this benefit see Schedule C Section 2(1)(a) of the PWD Regulations

Chiropractic Physiotherapy Massage Therapy and Podiatrist Services An additional 12 visits may be authorized by the Ministry if there is a medically confirmed acute need for the treatments and there are no resources to meet the need No more than 12 visits are available for these services combined ndash not an additional 12 for each service See Schedule C Section 2(1) (c) of the PWD Regulations

Medical Transportation The Ministry can provide for additional funding for the transportation to go to a doctor specialist or hospital for treatments or testing if it is not just for regular visits This is an available benefit under Schedule C 2(1)(f) The legislation can be found on-line at httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

The Ministry provides the bus pass program for people with PWD status for regular transportation needs

19

Other Disability Services amp Benefits Canada Pension Plan Disability Benefits Canada Pension Plan Disability [CPPD] provides financial assistance to CPP contributors who are unable to work because of a disability To apply you must be under age 65 meet the definition of having condition that is severe and prolonged worked and contributed for a specific amount time and have made sufficient contributions to qualify CPPD can be complicated If you would like more information on this topic you can pick up Newton Resource Centrersquos ldquoStep by Step Advocacyrdquo manual or go on-line to Service Canadarsquos website at httpwwwservicecanadagccaengsccppdisabilitydisabilitypensionshtml If you have been denied benefits the appeal process can be quite length (years) However in most cases we can help You can contact our Mental Health Consumer Advocacy Program for more information at (604) 596-1880

Tax Credits and Savings Benefits Registered Disability Savings Plan [RDSP] The federal government has introduced a new Registered Saving Disability Plan for people with disabilities that allow a person to save up to $20000000 in a registered savings account The contributions are not tax deductible and can be made up until the end of the year the beneficiary turns 59 You can have anyone contribute to the RDSP as long as you give written authorization You must also be eligible for the Disability Tax Credit Earnings accumulate tax-free until you take money out of your RDSP Contributions that are withdrawn are not to be included as income for the beneficiary when paid out of a RDSP However the Canada disability savings grant (CDSG) Canada disability savings bond (CDSB) and investment income earned in the plan will be included in the beneficiaryrsquos income for tax purposes when paid out of the RDSP (See next page for more information on these benefits) Be aware you must keep your contributions in the RDSP for 10 years if you have received a grant or bond through the two programs outlined below If you take money out of the Registered Disability Savings Plan early you will have to pay back all the money you received through the grant and bond Canada Disability Savings Grant [CDSG] Through CDSG the Government deposits money into your

RDSP to help you save The Government provides matching grants of up to 300 depending on the

amount contributed and the annual income of the family with the Registered Disability Savings Plan The

maximum grant amount is $3500 each year with a limit of $70000 over your lifetime

Canada Disability Savings Bond In qualifying you could receive up to $1000 a year from the

Government with a limit of $20000 over your lifetime Contributions do not need to be made to the RDSP

in order to receive the bond

Note The income thresholds of $75769 for the Disability Savings Grant and $21287 and $37885 for the

Disability Savings Bond respectively are indexed and will change over time Please visit wwwrdspcom

for updated information

Disability Tax Credit [DTC] This is a credit through income tax reduces the

amount of tax that a person with a disability has to pay The benefits includes a

yearly tax credit on your tax return (current and future years) additional credits for

you or a family member (ie the Caregiver credit) and possibly a retroactive claim

for every year your condition existed (for up to 10 years) This could result in lump

sum refund

20

Eligibility for Disability Tax Credit To get the Disability Tax Credit you must have a physical or mental

condition which affects one or more of your basic activities of daily living The condition must have lasted

or is expected to last for at least one year (continuously) There is no age restriction for the applicant for

DTC You will need to have your doctor (or optometrist audiologist occupational therapist psychologist

or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and

return it to the Canada Revenue Agency You can find the form at httpwwwcra-arcgcca

Other Benefits to Access with Disability Tax Credit Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including

Medical Expenses (including Attendant Care)

Caregiver Amount Credit

Child Disability Benefit (CDB)

Infirm Dependent

Child Care Expenses (Disability Supplement)

Disability Supports Deductions

Working Income Tax Benefit (WITB) (Disability Supplement)

Child Fitness Tax Credit (Disability Supplement)

Home Buyers Tax Credit

Find out more about allowable medical expenses deductions and tax credits and how you can use them if you support people with disabilities Canada Revenue Agency general enquiries 1 (800) 959-8281 TTY 1 (800) 665-0354

Child Disability Benefit If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit the child may be eligible for the Child Disability Benefit The CBD amount is calculated according to base income which is determined by the number of children for whom the CCTB is received Contact CRA at 1(800) 387-1193 for more information The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Childrens Special Allowances payments To apply families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child The DTC application can be found on-line at httpwwwcra-arcgcca or picked up at your local Canada Revenue Agency The Child Tax Benefit application found on-line at httpwwwservicecanadagcca or picked up at your local Service Canada Office

Sales Tax Exemptions Many goods and services used by people with disabilities are exempt from the goods and services taxharmonized sales taxes (GSTHST) For instance devices and supplies including

wheelchairs walkers hearing aids patient lifters as well as health and personal care services

Some programs are also tax exempt like Meals on Wheels recreational programs and camps For a complete list call GSTHST Information 1(800) 959-5525 by TTY 1 (800) 665-0354

Other Transportation Benefits handyDart handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices This service will pick up at the personrsquos home and drop the individual at his or her destination Eligibility You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance Pets are only allowed if they are a service animal

Size of Mobility Devices handyDART lifts are able to accommodate mobility devices that fit within the following measurements Width 94 cm (37 in) Length 122 cm (48 in) Weight on the lift 364kg (800 lbs) when the device is occupied and includes the handyDART driver

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 14: “Persons With Disabilities” Quick Reference Guide:

14

When traveling outside of Canada you should be aware that coverage through the MSP is based upon pre-determined rates and may not cover all or any of the costs which would then be the responsibility of the person who has received the treatment Consequently it is recommended you purchase additional medical coverage when traveling outside of Canada Medical Coverage When Moving to Another Province If you should move to another province MSP coverage will continue for the balance of the month you leave and for an additional two months Of note if you move out of province prescription coverage ends the day you leave the province You should apply for medical coverage in your new province or territory immediately upon arrival Also be aware that PWD is only recognized in BC If you move to another province you will have to apply for disability under the disability program offered in that province Medical Coverage When leaving PWD for employment income and CPP Income you will continue to receive medical benefits as long as you qualify for Premium Assistance or Guaranteed Income Supplement For people under 65 must you must meet the Premium Assistance eligibility requirements For people that are over 65 you must qualify for Guaranteed Income Supplement If you cease to qualify for medical services only you are still eligible for general health supplements up to 1 year If you are leaving the PWD program for employment you will be able to receive additional medical benefits as long as you qualify for Premium Assistance The Ministry has a useful chart outlining the eligibility criteria for MSO at wwwgovbccahsd (on the left-hand navigation panel click Ministry Fact Sheets mdash Medical Services Only) Premium Assistance

Provides subsidies ranging from 20 to 100 per cent based on an individuals net income (or a couples combined net income) for the preceding tax year less deductions for age family size and disability The resulting amount is referred to as adjusted net income

The following are the rates for eligibility effective January 1 2010

Premium Assistance Subsidy Rates

Adjusted Net Income

Subsidy Level One Person

Family of Two

Family of Three or More

$0 - $22000 100 premium assistance

$000 $000 $000

$22001 - $24000 80 premium assistance

$1280 $2320 $2560

$24001 - $26000 60 premium assistance

$2560 $4640 $5120

$26001 - $28000 40 premium assistance

$3840 $6960 $7680

$28001 - $30000 20 premium assistance

$5120 $9280 $10240

Over $30000 Full Rate $6650 $12050 $13300

Premium Assistance Income Verification To verify eligibility each person who applies for premium assistance authorizes the Canada Revenue Agency to release income information to the Ministry of Health Services andor Health Insurance BC from the persons tax returns Verification takes place each year and where appropriate MSP adjusts the monthly premium of beneficiaries upward or downward based on the information received To apply see website httpwwwhealthgovbccamspinfobenpremiumhtmlmonthly

15

Prescription Coverage All people on income assistance receive prescription coverage when prescribed by a physician surgeon dentist midwife nurse practitioner optometrist or podiatrist However this does not mean all prescriptions will be covered Prescriptions that are usually covered are ldquogenericrdquo brands If you require medication that is not covered be aware that your doctor can request ldquospecial authorityrdquo for approval of certain medications For more information on ldquospecial authorityrdquo see the BC government website at httpwwwhealthgovbccapharmacaresasaindexhtml

Drugs that are not covered include Drugs included as part of a private clinical trial smoking cessation aids diet therapy drugs classified as or used for cosmetic purposes and new drugs currently under review by PharmaCare If you move from the province it is important to note that prescription coverage ends the day you leave the province Plan G Specific to people living with mental illness Plan G ensures no-charge psychiatric medication for individuals of any age that are registered with a mental health service centre who demonstrate a clinical and financial need To access this benefit contact your local mental health service centre or talk to your doctor Eye Exam A person is able to get an eye examination by an optometrist for up to $4483 or an ophthalmologist for up to 4890 You must pay any additional costs above these rates PWD S622 Schedule C S22

Glasses The Ministry provides for a pair of basic single vision or bifocal lenses and glasses every 3 years for adults with a new prescription every year for children with a new prescription or if there is a confirmed change in the refractive status of either eye Schedule C Definitions

Diet and Nutritional Supplements The available diet supports include PWD Reg S66

Diabetic Diet Supplement The Ministry pays an additional $3500 per month to an individual where the physician has confirmed the condition

Restricted Sodium An additional $1000 is provided if a physician confirms the need for reduced salt intake

Kidney Dialysis $30 for each calendar month for a person who requires kidney dialysis if the person is not eligible under the kidney dialysis service provided by the Ministry of Health

Gluten Free Diet A $40 diet allowance can be provided for each calendar month for which a person requires a gluten-free diet

Dysphagia $40 for each calendar month for a person who has dysphagia People who have dysphagia are also eligible to receive an additional $3000 towards the purchase of a blender

Cystic Fibrosis $50 for each calendar month for a person who has cystic fibrosis Schedule C S6 (for all of the above supplements)

16

High Protein Diet Supplement The Ministry can provide an additional $4000 if a person has any of the following conditions

cancer that requires nutritional support during - radiation therapy - chemotherapy - surgical therapy - or ongoing medical treatment

chronic inflammatory bowel disease

Crohnrsquos disease

ulcerative colitis

HIV positive diagnosis

AIDS

chronic bacterial infection

tuberculosis

hyperthyroidism

osteoporosis

hepatitis B

hepatitis C People requiring a high protein diet or dysphagia diet are also eligible to receive an additional $3000 towards the purchase of a blender More information on diet supplements can be found in Schedule C Section 6 PWD Regs Schedule C Section 6 (2) Of Note About Diet Allowances A person having two or more separate conditions for which a diet supplement can be provided only the higher diet allowance amount will be paid In order to obtain a diet supplement the physician must confirm the condition type of diet required (as specified in the list) and prescribes the allowance for up to 12 months This can be done by letter or written out on a prescription pad From time to time the Ministry has had a specific form to request a diet supplement so check with a Ministry worker to confirm how a diet supplement is currently being obtained Monthly Nutritional Supplement An additional supplement is available only to those with PWD status where it is confirmed by a physician that the person has a severe medical condition which has a directly result in a chronic progressive deterioration of health or wasting and that the supplements requested (nutritional supplementation vitamins and minerals) will prevent an imminent danger to life PWD Regs S67 Schedule C Section7 This supplement can provide an additional $16500 for nutritional supplementation when there is a confirmed need for additional caloric supplementation and two of the following symptoms malnutrition underweight status significant weight loss significant muscle mass loss significant neurological degeneration significant deterioration of a vital organ or moderate to severe immune suppression It can also provide an additional $4000 for vitamins and minerals Section 67 Section 7 of Schedule C PWD Regs

Short-term Nutritional Supplement The Ministry can also supply nutritional supplementation such as Ensure or Boost for up to 3 months when a physician verifies an acute short-term need for additional caloric supplementation in addition to regular dietary intake It also must be verified by the doctor that the nutritional supplementation is to prevent critical weight loss while recovering from surgery severe injury serious disease or the side effects of a treatment PWD Reg S67 (3) Natal Supplement Once you inform the Ministry with physician confirmation of a pregnancy a $4500 natal allowance is then provided by the Ministry each month and continues until the child is 7 months of age PWD Reg

S6 Schedule C Section 8 Formula for Infants If there is a medical reason that an infant is unable to nurse (ie mother has infectious disease infant unable to feed due to cleft pallet) the Ministry may provide for infant formula Speak to a worker if you need access to this supplement PWD Reg S67 (1) Schedule A S4 (6)

17

Enhanced Medical Supplements The Ministry is able to provide specific items and services for people with PWD status set out in Schedule C They include Dental Coverage for PWD People with PWD status are eligible for up to $100000 of dental coverage every two years Not all procedures are covered and the individual must cover any additional cost not covered PWD Reg S63 (1) Schedule C Section 4

This may include crown or bridge work It is beneficial to ask your dentist for a quote prior to having any service or treatment done so you know how much your cost will be Additional information on allowable fees and services can be obtained from your local Ministry office

Dentures Dentures can be provided for those with PWD provided they have never had dentures previously or have had their previous dentures for at least 5 years The amount for dentures is $100000 every two years PWD Reg Schedule C S4 (2)

Medical Equipment The Ministry is able to provide people with walkers canes and crutches if their doctor has prescribed the item an occupational or physical therapist has done an assessment and confirmed the need for the item the Ministry has pre-approved the item the item requested is the least expensive and there are no resources to meet the need for the item For wheel chairs or scooters it must be confirmed that the device will be required for the next 5 years There is also a maximum amount that can be issued for scooters which is $350000 PWD Reg Schedule C Section 33 amp 34

Also available Bariatric scooters up to a cost limit of $4500 when you weigh more than a conventional scooter can hold AND if the scooter is medically essential for you to achieve or maintain basic mobility (five-year replacement) PWD Reg Schedule C S34 (31) Non-conventional glucose meters if medically essential to test your blood glucose levels (five-year replacement) mdash for example a talking glucose meter for those with a visual impairment Orthotics and Bracing Custom made orthotics footwear are now covered up to a maximum of $165000 for PWD recipients In addition custom-made inserts are covered up to a maximum of $45000 PWD Reg Schedule C Section 310 Other bracing devices may be supplied if the item requested will prevent surgery be used for post-surgical care assist in physical healing from surgery injury or disease or to improve physical functioning that has been impaired by a neuro-musculo-skeletal condition The Ministry must also pre-approve the requested items and be satisfied there are no other resources to meet the need Other specific conditions can be found in Schedule C Section 310 (3) of the Employment and Assistance for Persons with Disabilities RegulationhttpwwwhsdgovbccaPUBLICATVOL1Part33-3htmc Devices may include

Foot abduction orthoses (no waiting period for replacement)

Inhaler accessory devices (ldquospacersrdquo or valved holding chambers

Hearing Aids A PWD recipient can be provided for hearing aids if prescribed by an audiologist The audiologist must have performed an assessment that confirms the need for the hearing aid The person also must have the pre-authorization from the Ministry and prove no resources available to obtain the required item PWD Reg Schedule C S311

18

Positioning and Breathing Devices Positioning devices such as beds and breathing device can be obtained if specific requirements are met These devices also may have cost restrictions Both positioning and breathing devices require pre-authorization through the Ministry and that there are no other available resources for the requested item For details see Section 3 of Schedule C of the PWD Regulations on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

Devices may include

Apnea monitors if medically essential to monitor your breathing (five-year replacement)

Floor-to-ceiling pole (second pole allowed if necessary) if medically essential to facilitate transfers (five-year replacement)

Nebulizers if necessary to avoid an imminent and substantial danger to your health (five-year replacement period and one-year period for accessories and supplies) Positioning items on a bed if medically essential to achieve or maintain your positioning mdash for example Symmetrikit Sidelyers and bed wedges

Positioning chairs and standing frames if medically essential to achieve or maintain your positioning (five-year replacement) Transfer aids if medically essential to facilitate transfers mdash for example belts boards and slider sheets (five-year replacement)

Toe orthoses if medically essential to achieve or maintain basic functionality (one-year replacement)

Tracheostomy humidifier if medically essential to moisturize air in order to allow you to breathe (five-year replacement)

Tracheostomy supplies if necessary to avoid an imminent and substantial danger to your health (two-year supply policy) Underliners for orthoses if medically essential for you to use an orthosis mdash for example sleeves and specialized socks for braces

Ventilator supplies if there is an imminent and substantial danger to your health (for up to 2 years) mdash for example the Ministry may provide you with sterilization items and distilled water to run your ventilator

Disposable Medical or Reusable Supplies There are restrictions on disposable or reusable medical supplies The items must be prescribed by a medical practitioner used in a medical procedure or treatment are necessary to avoid an imminent and substantial danger to health and there are no resources available to the family unit to cover the cost of the supplies For more information on this benefit see Schedule C Section 2(1)(a) of the PWD Regulations

Chiropractic Physiotherapy Massage Therapy and Podiatrist Services An additional 12 visits may be authorized by the Ministry if there is a medically confirmed acute need for the treatments and there are no resources to meet the need No more than 12 visits are available for these services combined ndash not an additional 12 for each service See Schedule C Section 2(1) (c) of the PWD Regulations

Medical Transportation The Ministry can provide for additional funding for the transportation to go to a doctor specialist or hospital for treatments or testing if it is not just for regular visits This is an available benefit under Schedule C 2(1)(f) The legislation can be found on-line at httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

The Ministry provides the bus pass program for people with PWD status for regular transportation needs

19

Other Disability Services amp Benefits Canada Pension Plan Disability Benefits Canada Pension Plan Disability [CPPD] provides financial assistance to CPP contributors who are unable to work because of a disability To apply you must be under age 65 meet the definition of having condition that is severe and prolonged worked and contributed for a specific amount time and have made sufficient contributions to qualify CPPD can be complicated If you would like more information on this topic you can pick up Newton Resource Centrersquos ldquoStep by Step Advocacyrdquo manual or go on-line to Service Canadarsquos website at httpwwwservicecanadagccaengsccppdisabilitydisabilitypensionshtml If you have been denied benefits the appeal process can be quite length (years) However in most cases we can help You can contact our Mental Health Consumer Advocacy Program for more information at (604) 596-1880

Tax Credits and Savings Benefits Registered Disability Savings Plan [RDSP] The federal government has introduced a new Registered Saving Disability Plan for people with disabilities that allow a person to save up to $20000000 in a registered savings account The contributions are not tax deductible and can be made up until the end of the year the beneficiary turns 59 You can have anyone contribute to the RDSP as long as you give written authorization You must also be eligible for the Disability Tax Credit Earnings accumulate tax-free until you take money out of your RDSP Contributions that are withdrawn are not to be included as income for the beneficiary when paid out of a RDSP However the Canada disability savings grant (CDSG) Canada disability savings bond (CDSB) and investment income earned in the plan will be included in the beneficiaryrsquos income for tax purposes when paid out of the RDSP (See next page for more information on these benefits) Be aware you must keep your contributions in the RDSP for 10 years if you have received a grant or bond through the two programs outlined below If you take money out of the Registered Disability Savings Plan early you will have to pay back all the money you received through the grant and bond Canada Disability Savings Grant [CDSG] Through CDSG the Government deposits money into your

RDSP to help you save The Government provides matching grants of up to 300 depending on the

amount contributed and the annual income of the family with the Registered Disability Savings Plan The

maximum grant amount is $3500 each year with a limit of $70000 over your lifetime

Canada Disability Savings Bond In qualifying you could receive up to $1000 a year from the

Government with a limit of $20000 over your lifetime Contributions do not need to be made to the RDSP

in order to receive the bond

Note The income thresholds of $75769 for the Disability Savings Grant and $21287 and $37885 for the

Disability Savings Bond respectively are indexed and will change over time Please visit wwwrdspcom

for updated information

Disability Tax Credit [DTC] This is a credit through income tax reduces the

amount of tax that a person with a disability has to pay The benefits includes a

yearly tax credit on your tax return (current and future years) additional credits for

you or a family member (ie the Caregiver credit) and possibly a retroactive claim

for every year your condition existed (for up to 10 years) This could result in lump

sum refund

20

Eligibility for Disability Tax Credit To get the Disability Tax Credit you must have a physical or mental

condition which affects one or more of your basic activities of daily living The condition must have lasted

or is expected to last for at least one year (continuously) There is no age restriction for the applicant for

DTC You will need to have your doctor (or optometrist audiologist occupational therapist psychologist

or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and

return it to the Canada Revenue Agency You can find the form at httpwwwcra-arcgcca

Other Benefits to Access with Disability Tax Credit Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including

Medical Expenses (including Attendant Care)

Caregiver Amount Credit

Child Disability Benefit (CDB)

Infirm Dependent

Child Care Expenses (Disability Supplement)

Disability Supports Deductions

Working Income Tax Benefit (WITB) (Disability Supplement)

Child Fitness Tax Credit (Disability Supplement)

Home Buyers Tax Credit

Find out more about allowable medical expenses deductions and tax credits and how you can use them if you support people with disabilities Canada Revenue Agency general enquiries 1 (800) 959-8281 TTY 1 (800) 665-0354

Child Disability Benefit If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit the child may be eligible for the Child Disability Benefit The CBD amount is calculated according to base income which is determined by the number of children for whom the CCTB is received Contact CRA at 1(800) 387-1193 for more information The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Childrens Special Allowances payments To apply families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child The DTC application can be found on-line at httpwwwcra-arcgcca or picked up at your local Canada Revenue Agency The Child Tax Benefit application found on-line at httpwwwservicecanadagcca or picked up at your local Service Canada Office

Sales Tax Exemptions Many goods and services used by people with disabilities are exempt from the goods and services taxharmonized sales taxes (GSTHST) For instance devices and supplies including

wheelchairs walkers hearing aids patient lifters as well as health and personal care services

Some programs are also tax exempt like Meals on Wheels recreational programs and camps For a complete list call GSTHST Information 1(800) 959-5525 by TTY 1 (800) 665-0354

Other Transportation Benefits handyDart handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices This service will pick up at the personrsquos home and drop the individual at his or her destination Eligibility You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance Pets are only allowed if they are a service animal

Size of Mobility Devices handyDART lifts are able to accommodate mobility devices that fit within the following measurements Width 94 cm (37 in) Length 122 cm (48 in) Weight on the lift 364kg (800 lbs) when the device is occupied and includes the handyDART driver

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 15: “Persons With Disabilities” Quick Reference Guide:

15

Prescription Coverage All people on income assistance receive prescription coverage when prescribed by a physician surgeon dentist midwife nurse practitioner optometrist or podiatrist However this does not mean all prescriptions will be covered Prescriptions that are usually covered are ldquogenericrdquo brands If you require medication that is not covered be aware that your doctor can request ldquospecial authorityrdquo for approval of certain medications For more information on ldquospecial authorityrdquo see the BC government website at httpwwwhealthgovbccapharmacaresasaindexhtml

Drugs that are not covered include Drugs included as part of a private clinical trial smoking cessation aids diet therapy drugs classified as or used for cosmetic purposes and new drugs currently under review by PharmaCare If you move from the province it is important to note that prescription coverage ends the day you leave the province Plan G Specific to people living with mental illness Plan G ensures no-charge psychiatric medication for individuals of any age that are registered with a mental health service centre who demonstrate a clinical and financial need To access this benefit contact your local mental health service centre or talk to your doctor Eye Exam A person is able to get an eye examination by an optometrist for up to $4483 or an ophthalmologist for up to 4890 You must pay any additional costs above these rates PWD S622 Schedule C S22

Glasses The Ministry provides for a pair of basic single vision or bifocal lenses and glasses every 3 years for adults with a new prescription every year for children with a new prescription or if there is a confirmed change in the refractive status of either eye Schedule C Definitions

Diet and Nutritional Supplements The available diet supports include PWD Reg S66

Diabetic Diet Supplement The Ministry pays an additional $3500 per month to an individual where the physician has confirmed the condition

Restricted Sodium An additional $1000 is provided if a physician confirms the need for reduced salt intake

Kidney Dialysis $30 for each calendar month for a person who requires kidney dialysis if the person is not eligible under the kidney dialysis service provided by the Ministry of Health

Gluten Free Diet A $40 diet allowance can be provided for each calendar month for which a person requires a gluten-free diet

Dysphagia $40 for each calendar month for a person who has dysphagia People who have dysphagia are also eligible to receive an additional $3000 towards the purchase of a blender

Cystic Fibrosis $50 for each calendar month for a person who has cystic fibrosis Schedule C S6 (for all of the above supplements)

16

High Protein Diet Supplement The Ministry can provide an additional $4000 if a person has any of the following conditions

cancer that requires nutritional support during - radiation therapy - chemotherapy - surgical therapy - or ongoing medical treatment

chronic inflammatory bowel disease

Crohnrsquos disease

ulcerative colitis

HIV positive diagnosis

AIDS

chronic bacterial infection

tuberculosis

hyperthyroidism

osteoporosis

hepatitis B

hepatitis C People requiring a high protein diet or dysphagia diet are also eligible to receive an additional $3000 towards the purchase of a blender More information on diet supplements can be found in Schedule C Section 6 PWD Regs Schedule C Section 6 (2) Of Note About Diet Allowances A person having two or more separate conditions for which a diet supplement can be provided only the higher diet allowance amount will be paid In order to obtain a diet supplement the physician must confirm the condition type of diet required (as specified in the list) and prescribes the allowance for up to 12 months This can be done by letter or written out on a prescription pad From time to time the Ministry has had a specific form to request a diet supplement so check with a Ministry worker to confirm how a diet supplement is currently being obtained Monthly Nutritional Supplement An additional supplement is available only to those with PWD status where it is confirmed by a physician that the person has a severe medical condition which has a directly result in a chronic progressive deterioration of health or wasting and that the supplements requested (nutritional supplementation vitamins and minerals) will prevent an imminent danger to life PWD Regs S67 Schedule C Section7 This supplement can provide an additional $16500 for nutritional supplementation when there is a confirmed need for additional caloric supplementation and two of the following symptoms malnutrition underweight status significant weight loss significant muscle mass loss significant neurological degeneration significant deterioration of a vital organ or moderate to severe immune suppression It can also provide an additional $4000 for vitamins and minerals Section 67 Section 7 of Schedule C PWD Regs

Short-term Nutritional Supplement The Ministry can also supply nutritional supplementation such as Ensure or Boost for up to 3 months when a physician verifies an acute short-term need for additional caloric supplementation in addition to regular dietary intake It also must be verified by the doctor that the nutritional supplementation is to prevent critical weight loss while recovering from surgery severe injury serious disease or the side effects of a treatment PWD Reg S67 (3) Natal Supplement Once you inform the Ministry with physician confirmation of a pregnancy a $4500 natal allowance is then provided by the Ministry each month and continues until the child is 7 months of age PWD Reg

S6 Schedule C Section 8 Formula for Infants If there is a medical reason that an infant is unable to nurse (ie mother has infectious disease infant unable to feed due to cleft pallet) the Ministry may provide for infant formula Speak to a worker if you need access to this supplement PWD Reg S67 (1) Schedule A S4 (6)

17

Enhanced Medical Supplements The Ministry is able to provide specific items and services for people with PWD status set out in Schedule C They include Dental Coverage for PWD People with PWD status are eligible for up to $100000 of dental coverage every two years Not all procedures are covered and the individual must cover any additional cost not covered PWD Reg S63 (1) Schedule C Section 4

This may include crown or bridge work It is beneficial to ask your dentist for a quote prior to having any service or treatment done so you know how much your cost will be Additional information on allowable fees and services can be obtained from your local Ministry office

Dentures Dentures can be provided for those with PWD provided they have never had dentures previously or have had their previous dentures for at least 5 years The amount for dentures is $100000 every two years PWD Reg Schedule C S4 (2)

Medical Equipment The Ministry is able to provide people with walkers canes and crutches if their doctor has prescribed the item an occupational or physical therapist has done an assessment and confirmed the need for the item the Ministry has pre-approved the item the item requested is the least expensive and there are no resources to meet the need for the item For wheel chairs or scooters it must be confirmed that the device will be required for the next 5 years There is also a maximum amount that can be issued for scooters which is $350000 PWD Reg Schedule C Section 33 amp 34

Also available Bariatric scooters up to a cost limit of $4500 when you weigh more than a conventional scooter can hold AND if the scooter is medically essential for you to achieve or maintain basic mobility (five-year replacement) PWD Reg Schedule C S34 (31) Non-conventional glucose meters if medically essential to test your blood glucose levels (five-year replacement) mdash for example a talking glucose meter for those with a visual impairment Orthotics and Bracing Custom made orthotics footwear are now covered up to a maximum of $165000 for PWD recipients In addition custom-made inserts are covered up to a maximum of $45000 PWD Reg Schedule C Section 310 Other bracing devices may be supplied if the item requested will prevent surgery be used for post-surgical care assist in physical healing from surgery injury or disease or to improve physical functioning that has been impaired by a neuro-musculo-skeletal condition The Ministry must also pre-approve the requested items and be satisfied there are no other resources to meet the need Other specific conditions can be found in Schedule C Section 310 (3) of the Employment and Assistance for Persons with Disabilities RegulationhttpwwwhsdgovbccaPUBLICATVOL1Part33-3htmc Devices may include

Foot abduction orthoses (no waiting period for replacement)

Inhaler accessory devices (ldquospacersrdquo or valved holding chambers

Hearing Aids A PWD recipient can be provided for hearing aids if prescribed by an audiologist The audiologist must have performed an assessment that confirms the need for the hearing aid The person also must have the pre-authorization from the Ministry and prove no resources available to obtain the required item PWD Reg Schedule C S311

18

Positioning and Breathing Devices Positioning devices such as beds and breathing device can be obtained if specific requirements are met These devices also may have cost restrictions Both positioning and breathing devices require pre-authorization through the Ministry and that there are no other available resources for the requested item For details see Section 3 of Schedule C of the PWD Regulations on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

Devices may include

Apnea monitors if medically essential to monitor your breathing (five-year replacement)

Floor-to-ceiling pole (second pole allowed if necessary) if medically essential to facilitate transfers (five-year replacement)

Nebulizers if necessary to avoid an imminent and substantial danger to your health (five-year replacement period and one-year period for accessories and supplies) Positioning items on a bed if medically essential to achieve or maintain your positioning mdash for example Symmetrikit Sidelyers and bed wedges

Positioning chairs and standing frames if medically essential to achieve or maintain your positioning (five-year replacement) Transfer aids if medically essential to facilitate transfers mdash for example belts boards and slider sheets (five-year replacement)

Toe orthoses if medically essential to achieve or maintain basic functionality (one-year replacement)

Tracheostomy humidifier if medically essential to moisturize air in order to allow you to breathe (five-year replacement)

Tracheostomy supplies if necessary to avoid an imminent and substantial danger to your health (two-year supply policy) Underliners for orthoses if medically essential for you to use an orthosis mdash for example sleeves and specialized socks for braces

Ventilator supplies if there is an imminent and substantial danger to your health (for up to 2 years) mdash for example the Ministry may provide you with sterilization items and distilled water to run your ventilator

Disposable Medical or Reusable Supplies There are restrictions on disposable or reusable medical supplies The items must be prescribed by a medical practitioner used in a medical procedure or treatment are necessary to avoid an imminent and substantial danger to health and there are no resources available to the family unit to cover the cost of the supplies For more information on this benefit see Schedule C Section 2(1)(a) of the PWD Regulations

Chiropractic Physiotherapy Massage Therapy and Podiatrist Services An additional 12 visits may be authorized by the Ministry if there is a medically confirmed acute need for the treatments and there are no resources to meet the need No more than 12 visits are available for these services combined ndash not an additional 12 for each service See Schedule C Section 2(1) (c) of the PWD Regulations

Medical Transportation The Ministry can provide for additional funding for the transportation to go to a doctor specialist or hospital for treatments or testing if it is not just for regular visits This is an available benefit under Schedule C 2(1)(f) The legislation can be found on-line at httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

The Ministry provides the bus pass program for people with PWD status for regular transportation needs

19

Other Disability Services amp Benefits Canada Pension Plan Disability Benefits Canada Pension Plan Disability [CPPD] provides financial assistance to CPP contributors who are unable to work because of a disability To apply you must be under age 65 meet the definition of having condition that is severe and prolonged worked and contributed for a specific amount time and have made sufficient contributions to qualify CPPD can be complicated If you would like more information on this topic you can pick up Newton Resource Centrersquos ldquoStep by Step Advocacyrdquo manual or go on-line to Service Canadarsquos website at httpwwwservicecanadagccaengsccppdisabilitydisabilitypensionshtml If you have been denied benefits the appeal process can be quite length (years) However in most cases we can help You can contact our Mental Health Consumer Advocacy Program for more information at (604) 596-1880

Tax Credits and Savings Benefits Registered Disability Savings Plan [RDSP] The federal government has introduced a new Registered Saving Disability Plan for people with disabilities that allow a person to save up to $20000000 in a registered savings account The contributions are not tax deductible and can be made up until the end of the year the beneficiary turns 59 You can have anyone contribute to the RDSP as long as you give written authorization You must also be eligible for the Disability Tax Credit Earnings accumulate tax-free until you take money out of your RDSP Contributions that are withdrawn are not to be included as income for the beneficiary when paid out of a RDSP However the Canada disability savings grant (CDSG) Canada disability savings bond (CDSB) and investment income earned in the plan will be included in the beneficiaryrsquos income for tax purposes when paid out of the RDSP (See next page for more information on these benefits) Be aware you must keep your contributions in the RDSP for 10 years if you have received a grant or bond through the two programs outlined below If you take money out of the Registered Disability Savings Plan early you will have to pay back all the money you received through the grant and bond Canada Disability Savings Grant [CDSG] Through CDSG the Government deposits money into your

RDSP to help you save The Government provides matching grants of up to 300 depending on the

amount contributed and the annual income of the family with the Registered Disability Savings Plan The

maximum grant amount is $3500 each year with a limit of $70000 over your lifetime

Canada Disability Savings Bond In qualifying you could receive up to $1000 a year from the

Government with a limit of $20000 over your lifetime Contributions do not need to be made to the RDSP

in order to receive the bond

Note The income thresholds of $75769 for the Disability Savings Grant and $21287 and $37885 for the

Disability Savings Bond respectively are indexed and will change over time Please visit wwwrdspcom

for updated information

Disability Tax Credit [DTC] This is a credit through income tax reduces the

amount of tax that a person with a disability has to pay The benefits includes a

yearly tax credit on your tax return (current and future years) additional credits for

you or a family member (ie the Caregiver credit) and possibly a retroactive claim

for every year your condition existed (for up to 10 years) This could result in lump

sum refund

20

Eligibility for Disability Tax Credit To get the Disability Tax Credit you must have a physical or mental

condition which affects one or more of your basic activities of daily living The condition must have lasted

or is expected to last for at least one year (continuously) There is no age restriction for the applicant for

DTC You will need to have your doctor (or optometrist audiologist occupational therapist psychologist

or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and

return it to the Canada Revenue Agency You can find the form at httpwwwcra-arcgcca

Other Benefits to Access with Disability Tax Credit Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including

Medical Expenses (including Attendant Care)

Caregiver Amount Credit

Child Disability Benefit (CDB)

Infirm Dependent

Child Care Expenses (Disability Supplement)

Disability Supports Deductions

Working Income Tax Benefit (WITB) (Disability Supplement)

Child Fitness Tax Credit (Disability Supplement)

Home Buyers Tax Credit

Find out more about allowable medical expenses deductions and tax credits and how you can use them if you support people with disabilities Canada Revenue Agency general enquiries 1 (800) 959-8281 TTY 1 (800) 665-0354

Child Disability Benefit If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit the child may be eligible for the Child Disability Benefit The CBD amount is calculated according to base income which is determined by the number of children for whom the CCTB is received Contact CRA at 1(800) 387-1193 for more information The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Childrens Special Allowances payments To apply families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child The DTC application can be found on-line at httpwwwcra-arcgcca or picked up at your local Canada Revenue Agency The Child Tax Benefit application found on-line at httpwwwservicecanadagcca or picked up at your local Service Canada Office

Sales Tax Exemptions Many goods and services used by people with disabilities are exempt from the goods and services taxharmonized sales taxes (GSTHST) For instance devices and supplies including

wheelchairs walkers hearing aids patient lifters as well as health and personal care services

Some programs are also tax exempt like Meals on Wheels recreational programs and camps For a complete list call GSTHST Information 1(800) 959-5525 by TTY 1 (800) 665-0354

Other Transportation Benefits handyDart handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices This service will pick up at the personrsquos home and drop the individual at his or her destination Eligibility You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance Pets are only allowed if they are a service animal

Size of Mobility Devices handyDART lifts are able to accommodate mobility devices that fit within the following measurements Width 94 cm (37 in) Length 122 cm (48 in) Weight on the lift 364kg (800 lbs) when the device is occupied and includes the handyDART driver

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 16: “Persons With Disabilities” Quick Reference Guide:

16

High Protein Diet Supplement The Ministry can provide an additional $4000 if a person has any of the following conditions

cancer that requires nutritional support during - radiation therapy - chemotherapy - surgical therapy - or ongoing medical treatment

chronic inflammatory bowel disease

Crohnrsquos disease

ulcerative colitis

HIV positive diagnosis

AIDS

chronic bacterial infection

tuberculosis

hyperthyroidism

osteoporosis

hepatitis B

hepatitis C People requiring a high protein diet or dysphagia diet are also eligible to receive an additional $3000 towards the purchase of a blender More information on diet supplements can be found in Schedule C Section 6 PWD Regs Schedule C Section 6 (2) Of Note About Diet Allowances A person having two or more separate conditions for which a diet supplement can be provided only the higher diet allowance amount will be paid In order to obtain a diet supplement the physician must confirm the condition type of diet required (as specified in the list) and prescribes the allowance for up to 12 months This can be done by letter or written out on a prescription pad From time to time the Ministry has had a specific form to request a diet supplement so check with a Ministry worker to confirm how a diet supplement is currently being obtained Monthly Nutritional Supplement An additional supplement is available only to those with PWD status where it is confirmed by a physician that the person has a severe medical condition which has a directly result in a chronic progressive deterioration of health or wasting and that the supplements requested (nutritional supplementation vitamins and minerals) will prevent an imminent danger to life PWD Regs S67 Schedule C Section7 This supplement can provide an additional $16500 for nutritional supplementation when there is a confirmed need for additional caloric supplementation and two of the following symptoms malnutrition underweight status significant weight loss significant muscle mass loss significant neurological degeneration significant deterioration of a vital organ or moderate to severe immune suppression It can also provide an additional $4000 for vitamins and minerals Section 67 Section 7 of Schedule C PWD Regs

Short-term Nutritional Supplement The Ministry can also supply nutritional supplementation such as Ensure or Boost for up to 3 months when a physician verifies an acute short-term need for additional caloric supplementation in addition to regular dietary intake It also must be verified by the doctor that the nutritional supplementation is to prevent critical weight loss while recovering from surgery severe injury serious disease or the side effects of a treatment PWD Reg S67 (3) Natal Supplement Once you inform the Ministry with physician confirmation of a pregnancy a $4500 natal allowance is then provided by the Ministry each month and continues until the child is 7 months of age PWD Reg

S6 Schedule C Section 8 Formula for Infants If there is a medical reason that an infant is unable to nurse (ie mother has infectious disease infant unable to feed due to cleft pallet) the Ministry may provide for infant formula Speak to a worker if you need access to this supplement PWD Reg S67 (1) Schedule A S4 (6)

17

Enhanced Medical Supplements The Ministry is able to provide specific items and services for people with PWD status set out in Schedule C They include Dental Coverage for PWD People with PWD status are eligible for up to $100000 of dental coverage every two years Not all procedures are covered and the individual must cover any additional cost not covered PWD Reg S63 (1) Schedule C Section 4

This may include crown or bridge work It is beneficial to ask your dentist for a quote prior to having any service or treatment done so you know how much your cost will be Additional information on allowable fees and services can be obtained from your local Ministry office

Dentures Dentures can be provided for those with PWD provided they have never had dentures previously or have had their previous dentures for at least 5 years The amount for dentures is $100000 every two years PWD Reg Schedule C S4 (2)

Medical Equipment The Ministry is able to provide people with walkers canes and crutches if their doctor has prescribed the item an occupational or physical therapist has done an assessment and confirmed the need for the item the Ministry has pre-approved the item the item requested is the least expensive and there are no resources to meet the need for the item For wheel chairs or scooters it must be confirmed that the device will be required for the next 5 years There is also a maximum amount that can be issued for scooters which is $350000 PWD Reg Schedule C Section 33 amp 34

Also available Bariatric scooters up to a cost limit of $4500 when you weigh more than a conventional scooter can hold AND if the scooter is medically essential for you to achieve or maintain basic mobility (five-year replacement) PWD Reg Schedule C S34 (31) Non-conventional glucose meters if medically essential to test your blood glucose levels (five-year replacement) mdash for example a talking glucose meter for those with a visual impairment Orthotics and Bracing Custom made orthotics footwear are now covered up to a maximum of $165000 for PWD recipients In addition custom-made inserts are covered up to a maximum of $45000 PWD Reg Schedule C Section 310 Other bracing devices may be supplied if the item requested will prevent surgery be used for post-surgical care assist in physical healing from surgery injury or disease or to improve physical functioning that has been impaired by a neuro-musculo-skeletal condition The Ministry must also pre-approve the requested items and be satisfied there are no other resources to meet the need Other specific conditions can be found in Schedule C Section 310 (3) of the Employment and Assistance for Persons with Disabilities RegulationhttpwwwhsdgovbccaPUBLICATVOL1Part33-3htmc Devices may include

Foot abduction orthoses (no waiting period for replacement)

Inhaler accessory devices (ldquospacersrdquo or valved holding chambers

Hearing Aids A PWD recipient can be provided for hearing aids if prescribed by an audiologist The audiologist must have performed an assessment that confirms the need for the hearing aid The person also must have the pre-authorization from the Ministry and prove no resources available to obtain the required item PWD Reg Schedule C S311

18

Positioning and Breathing Devices Positioning devices such as beds and breathing device can be obtained if specific requirements are met These devices also may have cost restrictions Both positioning and breathing devices require pre-authorization through the Ministry and that there are no other available resources for the requested item For details see Section 3 of Schedule C of the PWD Regulations on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

Devices may include

Apnea monitors if medically essential to monitor your breathing (five-year replacement)

Floor-to-ceiling pole (second pole allowed if necessary) if medically essential to facilitate transfers (five-year replacement)

Nebulizers if necessary to avoid an imminent and substantial danger to your health (five-year replacement period and one-year period for accessories and supplies) Positioning items on a bed if medically essential to achieve or maintain your positioning mdash for example Symmetrikit Sidelyers and bed wedges

Positioning chairs and standing frames if medically essential to achieve or maintain your positioning (five-year replacement) Transfer aids if medically essential to facilitate transfers mdash for example belts boards and slider sheets (five-year replacement)

Toe orthoses if medically essential to achieve or maintain basic functionality (one-year replacement)

Tracheostomy humidifier if medically essential to moisturize air in order to allow you to breathe (five-year replacement)

Tracheostomy supplies if necessary to avoid an imminent and substantial danger to your health (two-year supply policy) Underliners for orthoses if medically essential for you to use an orthosis mdash for example sleeves and specialized socks for braces

Ventilator supplies if there is an imminent and substantial danger to your health (for up to 2 years) mdash for example the Ministry may provide you with sterilization items and distilled water to run your ventilator

Disposable Medical or Reusable Supplies There are restrictions on disposable or reusable medical supplies The items must be prescribed by a medical practitioner used in a medical procedure or treatment are necessary to avoid an imminent and substantial danger to health and there are no resources available to the family unit to cover the cost of the supplies For more information on this benefit see Schedule C Section 2(1)(a) of the PWD Regulations

Chiropractic Physiotherapy Massage Therapy and Podiatrist Services An additional 12 visits may be authorized by the Ministry if there is a medically confirmed acute need for the treatments and there are no resources to meet the need No more than 12 visits are available for these services combined ndash not an additional 12 for each service See Schedule C Section 2(1) (c) of the PWD Regulations

Medical Transportation The Ministry can provide for additional funding for the transportation to go to a doctor specialist or hospital for treatments or testing if it is not just for regular visits This is an available benefit under Schedule C 2(1)(f) The legislation can be found on-line at httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

The Ministry provides the bus pass program for people with PWD status for regular transportation needs

19

Other Disability Services amp Benefits Canada Pension Plan Disability Benefits Canada Pension Plan Disability [CPPD] provides financial assistance to CPP contributors who are unable to work because of a disability To apply you must be under age 65 meet the definition of having condition that is severe and prolonged worked and contributed for a specific amount time and have made sufficient contributions to qualify CPPD can be complicated If you would like more information on this topic you can pick up Newton Resource Centrersquos ldquoStep by Step Advocacyrdquo manual or go on-line to Service Canadarsquos website at httpwwwservicecanadagccaengsccppdisabilitydisabilitypensionshtml If you have been denied benefits the appeal process can be quite length (years) However in most cases we can help You can contact our Mental Health Consumer Advocacy Program for more information at (604) 596-1880

Tax Credits and Savings Benefits Registered Disability Savings Plan [RDSP] The federal government has introduced a new Registered Saving Disability Plan for people with disabilities that allow a person to save up to $20000000 in a registered savings account The contributions are not tax deductible and can be made up until the end of the year the beneficiary turns 59 You can have anyone contribute to the RDSP as long as you give written authorization You must also be eligible for the Disability Tax Credit Earnings accumulate tax-free until you take money out of your RDSP Contributions that are withdrawn are not to be included as income for the beneficiary when paid out of a RDSP However the Canada disability savings grant (CDSG) Canada disability savings bond (CDSB) and investment income earned in the plan will be included in the beneficiaryrsquos income for tax purposes when paid out of the RDSP (See next page for more information on these benefits) Be aware you must keep your contributions in the RDSP for 10 years if you have received a grant or bond through the two programs outlined below If you take money out of the Registered Disability Savings Plan early you will have to pay back all the money you received through the grant and bond Canada Disability Savings Grant [CDSG] Through CDSG the Government deposits money into your

RDSP to help you save The Government provides matching grants of up to 300 depending on the

amount contributed and the annual income of the family with the Registered Disability Savings Plan The

maximum grant amount is $3500 each year with a limit of $70000 over your lifetime

Canada Disability Savings Bond In qualifying you could receive up to $1000 a year from the

Government with a limit of $20000 over your lifetime Contributions do not need to be made to the RDSP

in order to receive the bond

Note The income thresholds of $75769 for the Disability Savings Grant and $21287 and $37885 for the

Disability Savings Bond respectively are indexed and will change over time Please visit wwwrdspcom

for updated information

Disability Tax Credit [DTC] This is a credit through income tax reduces the

amount of tax that a person with a disability has to pay The benefits includes a

yearly tax credit on your tax return (current and future years) additional credits for

you or a family member (ie the Caregiver credit) and possibly a retroactive claim

for every year your condition existed (for up to 10 years) This could result in lump

sum refund

20

Eligibility for Disability Tax Credit To get the Disability Tax Credit you must have a physical or mental

condition which affects one or more of your basic activities of daily living The condition must have lasted

or is expected to last for at least one year (continuously) There is no age restriction for the applicant for

DTC You will need to have your doctor (or optometrist audiologist occupational therapist psychologist

or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and

return it to the Canada Revenue Agency You can find the form at httpwwwcra-arcgcca

Other Benefits to Access with Disability Tax Credit Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including

Medical Expenses (including Attendant Care)

Caregiver Amount Credit

Child Disability Benefit (CDB)

Infirm Dependent

Child Care Expenses (Disability Supplement)

Disability Supports Deductions

Working Income Tax Benefit (WITB) (Disability Supplement)

Child Fitness Tax Credit (Disability Supplement)

Home Buyers Tax Credit

Find out more about allowable medical expenses deductions and tax credits and how you can use them if you support people with disabilities Canada Revenue Agency general enquiries 1 (800) 959-8281 TTY 1 (800) 665-0354

Child Disability Benefit If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit the child may be eligible for the Child Disability Benefit The CBD amount is calculated according to base income which is determined by the number of children for whom the CCTB is received Contact CRA at 1(800) 387-1193 for more information The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Childrens Special Allowances payments To apply families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child The DTC application can be found on-line at httpwwwcra-arcgcca or picked up at your local Canada Revenue Agency The Child Tax Benefit application found on-line at httpwwwservicecanadagcca or picked up at your local Service Canada Office

Sales Tax Exemptions Many goods and services used by people with disabilities are exempt from the goods and services taxharmonized sales taxes (GSTHST) For instance devices and supplies including

wheelchairs walkers hearing aids patient lifters as well as health and personal care services

Some programs are also tax exempt like Meals on Wheels recreational programs and camps For a complete list call GSTHST Information 1(800) 959-5525 by TTY 1 (800) 665-0354

Other Transportation Benefits handyDart handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices This service will pick up at the personrsquos home and drop the individual at his or her destination Eligibility You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance Pets are only allowed if they are a service animal

Size of Mobility Devices handyDART lifts are able to accommodate mobility devices that fit within the following measurements Width 94 cm (37 in) Length 122 cm (48 in) Weight on the lift 364kg (800 lbs) when the device is occupied and includes the handyDART driver

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 17: “Persons With Disabilities” Quick Reference Guide:

17

Enhanced Medical Supplements The Ministry is able to provide specific items and services for people with PWD status set out in Schedule C They include Dental Coverage for PWD People with PWD status are eligible for up to $100000 of dental coverage every two years Not all procedures are covered and the individual must cover any additional cost not covered PWD Reg S63 (1) Schedule C Section 4

This may include crown or bridge work It is beneficial to ask your dentist for a quote prior to having any service or treatment done so you know how much your cost will be Additional information on allowable fees and services can be obtained from your local Ministry office

Dentures Dentures can be provided for those with PWD provided they have never had dentures previously or have had their previous dentures for at least 5 years The amount for dentures is $100000 every two years PWD Reg Schedule C S4 (2)

Medical Equipment The Ministry is able to provide people with walkers canes and crutches if their doctor has prescribed the item an occupational or physical therapist has done an assessment and confirmed the need for the item the Ministry has pre-approved the item the item requested is the least expensive and there are no resources to meet the need for the item For wheel chairs or scooters it must be confirmed that the device will be required for the next 5 years There is also a maximum amount that can be issued for scooters which is $350000 PWD Reg Schedule C Section 33 amp 34

Also available Bariatric scooters up to a cost limit of $4500 when you weigh more than a conventional scooter can hold AND if the scooter is medically essential for you to achieve or maintain basic mobility (five-year replacement) PWD Reg Schedule C S34 (31) Non-conventional glucose meters if medically essential to test your blood glucose levels (five-year replacement) mdash for example a talking glucose meter for those with a visual impairment Orthotics and Bracing Custom made orthotics footwear are now covered up to a maximum of $165000 for PWD recipients In addition custom-made inserts are covered up to a maximum of $45000 PWD Reg Schedule C Section 310 Other bracing devices may be supplied if the item requested will prevent surgery be used for post-surgical care assist in physical healing from surgery injury or disease or to improve physical functioning that has been impaired by a neuro-musculo-skeletal condition The Ministry must also pre-approve the requested items and be satisfied there are no other resources to meet the need Other specific conditions can be found in Schedule C Section 310 (3) of the Employment and Assistance for Persons with Disabilities RegulationhttpwwwhsdgovbccaPUBLICATVOL1Part33-3htmc Devices may include

Foot abduction orthoses (no waiting period for replacement)

Inhaler accessory devices (ldquospacersrdquo or valved holding chambers

Hearing Aids A PWD recipient can be provided for hearing aids if prescribed by an audiologist The audiologist must have performed an assessment that confirms the need for the hearing aid The person also must have the pre-authorization from the Ministry and prove no resources available to obtain the required item PWD Reg Schedule C S311

18

Positioning and Breathing Devices Positioning devices such as beds and breathing device can be obtained if specific requirements are met These devices also may have cost restrictions Both positioning and breathing devices require pre-authorization through the Ministry and that there are no other available resources for the requested item For details see Section 3 of Schedule C of the PWD Regulations on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

Devices may include

Apnea monitors if medically essential to monitor your breathing (five-year replacement)

Floor-to-ceiling pole (second pole allowed if necessary) if medically essential to facilitate transfers (five-year replacement)

Nebulizers if necessary to avoid an imminent and substantial danger to your health (five-year replacement period and one-year period for accessories and supplies) Positioning items on a bed if medically essential to achieve or maintain your positioning mdash for example Symmetrikit Sidelyers and bed wedges

Positioning chairs and standing frames if medically essential to achieve or maintain your positioning (five-year replacement) Transfer aids if medically essential to facilitate transfers mdash for example belts boards and slider sheets (five-year replacement)

Toe orthoses if medically essential to achieve or maintain basic functionality (one-year replacement)

Tracheostomy humidifier if medically essential to moisturize air in order to allow you to breathe (five-year replacement)

Tracheostomy supplies if necessary to avoid an imminent and substantial danger to your health (two-year supply policy) Underliners for orthoses if medically essential for you to use an orthosis mdash for example sleeves and specialized socks for braces

Ventilator supplies if there is an imminent and substantial danger to your health (for up to 2 years) mdash for example the Ministry may provide you with sterilization items and distilled water to run your ventilator

Disposable Medical or Reusable Supplies There are restrictions on disposable or reusable medical supplies The items must be prescribed by a medical practitioner used in a medical procedure or treatment are necessary to avoid an imminent and substantial danger to health and there are no resources available to the family unit to cover the cost of the supplies For more information on this benefit see Schedule C Section 2(1)(a) of the PWD Regulations

Chiropractic Physiotherapy Massage Therapy and Podiatrist Services An additional 12 visits may be authorized by the Ministry if there is a medically confirmed acute need for the treatments and there are no resources to meet the need No more than 12 visits are available for these services combined ndash not an additional 12 for each service See Schedule C Section 2(1) (c) of the PWD Regulations

Medical Transportation The Ministry can provide for additional funding for the transportation to go to a doctor specialist or hospital for treatments or testing if it is not just for regular visits This is an available benefit under Schedule C 2(1)(f) The legislation can be found on-line at httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

The Ministry provides the bus pass program for people with PWD status for regular transportation needs

19

Other Disability Services amp Benefits Canada Pension Plan Disability Benefits Canada Pension Plan Disability [CPPD] provides financial assistance to CPP contributors who are unable to work because of a disability To apply you must be under age 65 meet the definition of having condition that is severe and prolonged worked and contributed for a specific amount time and have made sufficient contributions to qualify CPPD can be complicated If you would like more information on this topic you can pick up Newton Resource Centrersquos ldquoStep by Step Advocacyrdquo manual or go on-line to Service Canadarsquos website at httpwwwservicecanadagccaengsccppdisabilitydisabilitypensionshtml If you have been denied benefits the appeal process can be quite length (years) However in most cases we can help You can contact our Mental Health Consumer Advocacy Program for more information at (604) 596-1880

Tax Credits and Savings Benefits Registered Disability Savings Plan [RDSP] The federal government has introduced a new Registered Saving Disability Plan for people with disabilities that allow a person to save up to $20000000 in a registered savings account The contributions are not tax deductible and can be made up until the end of the year the beneficiary turns 59 You can have anyone contribute to the RDSP as long as you give written authorization You must also be eligible for the Disability Tax Credit Earnings accumulate tax-free until you take money out of your RDSP Contributions that are withdrawn are not to be included as income for the beneficiary when paid out of a RDSP However the Canada disability savings grant (CDSG) Canada disability savings bond (CDSB) and investment income earned in the plan will be included in the beneficiaryrsquos income for tax purposes when paid out of the RDSP (See next page for more information on these benefits) Be aware you must keep your contributions in the RDSP for 10 years if you have received a grant or bond through the two programs outlined below If you take money out of the Registered Disability Savings Plan early you will have to pay back all the money you received through the grant and bond Canada Disability Savings Grant [CDSG] Through CDSG the Government deposits money into your

RDSP to help you save The Government provides matching grants of up to 300 depending on the

amount contributed and the annual income of the family with the Registered Disability Savings Plan The

maximum grant amount is $3500 each year with a limit of $70000 over your lifetime

Canada Disability Savings Bond In qualifying you could receive up to $1000 a year from the

Government with a limit of $20000 over your lifetime Contributions do not need to be made to the RDSP

in order to receive the bond

Note The income thresholds of $75769 for the Disability Savings Grant and $21287 and $37885 for the

Disability Savings Bond respectively are indexed and will change over time Please visit wwwrdspcom

for updated information

Disability Tax Credit [DTC] This is a credit through income tax reduces the

amount of tax that a person with a disability has to pay The benefits includes a

yearly tax credit on your tax return (current and future years) additional credits for

you or a family member (ie the Caregiver credit) and possibly a retroactive claim

for every year your condition existed (for up to 10 years) This could result in lump

sum refund

20

Eligibility for Disability Tax Credit To get the Disability Tax Credit you must have a physical or mental

condition which affects one or more of your basic activities of daily living The condition must have lasted

or is expected to last for at least one year (continuously) There is no age restriction for the applicant for

DTC You will need to have your doctor (or optometrist audiologist occupational therapist psychologist

or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and

return it to the Canada Revenue Agency You can find the form at httpwwwcra-arcgcca

Other Benefits to Access with Disability Tax Credit Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including

Medical Expenses (including Attendant Care)

Caregiver Amount Credit

Child Disability Benefit (CDB)

Infirm Dependent

Child Care Expenses (Disability Supplement)

Disability Supports Deductions

Working Income Tax Benefit (WITB) (Disability Supplement)

Child Fitness Tax Credit (Disability Supplement)

Home Buyers Tax Credit

Find out more about allowable medical expenses deductions and tax credits and how you can use them if you support people with disabilities Canada Revenue Agency general enquiries 1 (800) 959-8281 TTY 1 (800) 665-0354

Child Disability Benefit If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit the child may be eligible for the Child Disability Benefit The CBD amount is calculated according to base income which is determined by the number of children for whom the CCTB is received Contact CRA at 1(800) 387-1193 for more information The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Childrens Special Allowances payments To apply families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child The DTC application can be found on-line at httpwwwcra-arcgcca or picked up at your local Canada Revenue Agency The Child Tax Benefit application found on-line at httpwwwservicecanadagcca or picked up at your local Service Canada Office

Sales Tax Exemptions Many goods and services used by people with disabilities are exempt from the goods and services taxharmonized sales taxes (GSTHST) For instance devices and supplies including

wheelchairs walkers hearing aids patient lifters as well as health and personal care services

Some programs are also tax exempt like Meals on Wheels recreational programs and camps For a complete list call GSTHST Information 1(800) 959-5525 by TTY 1 (800) 665-0354

Other Transportation Benefits handyDart handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices This service will pick up at the personrsquos home and drop the individual at his or her destination Eligibility You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance Pets are only allowed if they are a service animal

Size of Mobility Devices handyDART lifts are able to accommodate mobility devices that fit within the following measurements Width 94 cm (37 in) Length 122 cm (48 in) Weight on the lift 364kg (800 lbs) when the device is occupied and includes the handyDART driver

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 18: “Persons With Disabilities” Quick Reference Guide:

18

Positioning and Breathing Devices Positioning devices such as beds and breathing device can be obtained if specific requirements are met These devices also may have cost restrictions Both positioning and breathing devices require pre-authorization through the Ministry and that there are no other available resources for the requested item For details see Section 3 of Schedule C of the PWD Regulations on-line at

httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

Devices may include

Apnea monitors if medically essential to monitor your breathing (five-year replacement)

Floor-to-ceiling pole (second pole allowed if necessary) if medically essential to facilitate transfers (five-year replacement)

Nebulizers if necessary to avoid an imminent and substantial danger to your health (five-year replacement period and one-year period for accessories and supplies) Positioning items on a bed if medically essential to achieve or maintain your positioning mdash for example Symmetrikit Sidelyers and bed wedges

Positioning chairs and standing frames if medically essential to achieve or maintain your positioning (five-year replacement) Transfer aids if medically essential to facilitate transfers mdash for example belts boards and slider sheets (five-year replacement)

Toe orthoses if medically essential to achieve or maintain basic functionality (one-year replacement)

Tracheostomy humidifier if medically essential to moisturize air in order to allow you to breathe (five-year replacement)

Tracheostomy supplies if necessary to avoid an imminent and substantial danger to your health (two-year supply policy) Underliners for orthoses if medically essential for you to use an orthosis mdash for example sleeves and specialized socks for braces

Ventilator supplies if there is an imminent and substantial danger to your health (for up to 2 years) mdash for example the Ministry may provide you with sterilization items and distilled water to run your ventilator

Disposable Medical or Reusable Supplies There are restrictions on disposable or reusable medical supplies The items must be prescribed by a medical practitioner used in a medical procedure or treatment are necessary to avoid an imminent and substantial danger to health and there are no resources available to the family unit to cover the cost of the supplies For more information on this benefit see Schedule C Section 2(1)(a) of the PWD Regulations

Chiropractic Physiotherapy Massage Therapy and Podiatrist Services An additional 12 visits may be authorized by the Ministry if there is a medically confirmed acute need for the treatments and there are no resources to meet the need No more than 12 visits are available for these services combined ndash not an additional 12 for each service See Schedule C Section 2(1) (c) of the PWD Regulations

Medical Transportation The Ministry can provide for additional funding for the transportation to go to a doctor specialist or hospital for treatments or testing if it is not just for regular visits This is an available benefit under Schedule C 2(1)(f) The legislation can be found on-line at httpwwwhsdgovbccaPUBLICATVOL1Part33-5htmc

The Ministry provides the bus pass program for people with PWD status for regular transportation needs

19

Other Disability Services amp Benefits Canada Pension Plan Disability Benefits Canada Pension Plan Disability [CPPD] provides financial assistance to CPP contributors who are unable to work because of a disability To apply you must be under age 65 meet the definition of having condition that is severe and prolonged worked and contributed for a specific amount time and have made sufficient contributions to qualify CPPD can be complicated If you would like more information on this topic you can pick up Newton Resource Centrersquos ldquoStep by Step Advocacyrdquo manual or go on-line to Service Canadarsquos website at httpwwwservicecanadagccaengsccppdisabilitydisabilitypensionshtml If you have been denied benefits the appeal process can be quite length (years) However in most cases we can help You can contact our Mental Health Consumer Advocacy Program for more information at (604) 596-1880

Tax Credits and Savings Benefits Registered Disability Savings Plan [RDSP] The federal government has introduced a new Registered Saving Disability Plan for people with disabilities that allow a person to save up to $20000000 in a registered savings account The contributions are not tax deductible and can be made up until the end of the year the beneficiary turns 59 You can have anyone contribute to the RDSP as long as you give written authorization You must also be eligible for the Disability Tax Credit Earnings accumulate tax-free until you take money out of your RDSP Contributions that are withdrawn are not to be included as income for the beneficiary when paid out of a RDSP However the Canada disability savings grant (CDSG) Canada disability savings bond (CDSB) and investment income earned in the plan will be included in the beneficiaryrsquos income for tax purposes when paid out of the RDSP (See next page for more information on these benefits) Be aware you must keep your contributions in the RDSP for 10 years if you have received a grant or bond through the two programs outlined below If you take money out of the Registered Disability Savings Plan early you will have to pay back all the money you received through the grant and bond Canada Disability Savings Grant [CDSG] Through CDSG the Government deposits money into your

RDSP to help you save The Government provides matching grants of up to 300 depending on the

amount contributed and the annual income of the family with the Registered Disability Savings Plan The

maximum grant amount is $3500 each year with a limit of $70000 over your lifetime

Canada Disability Savings Bond In qualifying you could receive up to $1000 a year from the

Government with a limit of $20000 over your lifetime Contributions do not need to be made to the RDSP

in order to receive the bond

Note The income thresholds of $75769 for the Disability Savings Grant and $21287 and $37885 for the

Disability Savings Bond respectively are indexed and will change over time Please visit wwwrdspcom

for updated information

Disability Tax Credit [DTC] This is a credit through income tax reduces the

amount of tax that a person with a disability has to pay The benefits includes a

yearly tax credit on your tax return (current and future years) additional credits for

you or a family member (ie the Caregiver credit) and possibly a retroactive claim

for every year your condition existed (for up to 10 years) This could result in lump

sum refund

20

Eligibility for Disability Tax Credit To get the Disability Tax Credit you must have a physical or mental

condition which affects one or more of your basic activities of daily living The condition must have lasted

or is expected to last for at least one year (continuously) There is no age restriction for the applicant for

DTC You will need to have your doctor (or optometrist audiologist occupational therapist psychologist

or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and

return it to the Canada Revenue Agency You can find the form at httpwwwcra-arcgcca

Other Benefits to Access with Disability Tax Credit Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including

Medical Expenses (including Attendant Care)

Caregiver Amount Credit

Child Disability Benefit (CDB)

Infirm Dependent

Child Care Expenses (Disability Supplement)

Disability Supports Deductions

Working Income Tax Benefit (WITB) (Disability Supplement)

Child Fitness Tax Credit (Disability Supplement)

Home Buyers Tax Credit

Find out more about allowable medical expenses deductions and tax credits and how you can use them if you support people with disabilities Canada Revenue Agency general enquiries 1 (800) 959-8281 TTY 1 (800) 665-0354

Child Disability Benefit If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit the child may be eligible for the Child Disability Benefit The CBD amount is calculated according to base income which is determined by the number of children for whom the CCTB is received Contact CRA at 1(800) 387-1193 for more information The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Childrens Special Allowances payments To apply families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child The DTC application can be found on-line at httpwwwcra-arcgcca or picked up at your local Canada Revenue Agency The Child Tax Benefit application found on-line at httpwwwservicecanadagcca or picked up at your local Service Canada Office

Sales Tax Exemptions Many goods and services used by people with disabilities are exempt from the goods and services taxharmonized sales taxes (GSTHST) For instance devices and supplies including

wheelchairs walkers hearing aids patient lifters as well as health and personal care services

Some programs are also tax exempt like Meals on Wheels recreational programs and camps For a complete list call GSTHST Information 1(800) 959-5525 by TTY 1 (800) 665-0354

Other Transportation Benefits handyDart handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices This service will pick up at the personrsquos home and drop the individual at his or her destination Eligibility You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance Pets are only allowed if they are a service animal

Size of Mobility Devices handyDART lifts are able to accommodate mobility devices that fit within the following measurements Width 94 cm (37 in) Length 122 cm (48 in) Weight on the lift 364kg (800 lbs) when the device is occupied and includes the handyDART driver

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 19: “Persons With Disabilities” Quick Reference Guide:

19

Other Disability Services amp Benefits Canada Pension Plan Disability Benefits Canada Pension Plan Disability [CPPD] provides financial assistance to CPP contributors who are unable to work because of a disability To apply you must be under age 65 meet the definition of having condition that is severe and prolonged worked and contributed for a specific amount time and have made sufficient contributions to qualify CPPD can be complicated If you would like more information on this topic you can pick up Newton Resource Centrersquos ldquoStep by Step Advocacyrdquo manual or go on-line to Service Canadarsquos website at httpwwwservicecanadagccaengsccppdisabilitydisabilitypensionshtml If you have been denied benefits the appeal process can be quite length (years) However in most cases we can help You can contact our Mental Health Consumer Advocacy Program for more information at (604) 596-1880

Tax Credits and Savings Benefits Registered Disability Savings Plan [RDSP] The federal government has introduced a new Registered Saving Disability Plan for people with disabilities that allow a person to save up to $20000000 in a registered savings account The contributions are not tax deductible and can be made up until the end of the year the beneficiary turns 59 You can have anyone contribute to the RDSP as long as you give written authorization You must also be eligible for the Disability Tax Credit Earnings accumulate tax-free until you take money out of your RDSP Contributions that are withdrawn are not to be included as income for the beneficiary when paid out of a RDSP However the Canada disability savings grant (CDSG) Canada disability savings bond (CDSB) and investment income earned in the plan will be included in the beneficiaryrsquos income for tax purposes when paid out of the RDSP (See next page for more information on these benefits) Be aware you must keep your contributions in the RDSP for 10 years if you have received a grant or bond through the two programs outlined below If you take money out of the Registered Disability Savings Plan early you will have to pay back all the money you received through the grant and bond Canada Disability Savings Grant [CDSG] Through CDSG the Government deposits money into your

RDSP to help you save The Government provides matching grants of up to 300 depending on the

amount contributed and the annual income of the family with the Registered Disability Savings Plan The

maximum grant amount is $3500 each year with a limit of $70000 over your lifetime

Canada Disability Savings Bond In qualifying you could receive up to $1000 a year from the

Government with a limit of $20000 over your lifetime Contributions do not need to be made to the RDSP

in order to receive the bond

Note The income thresholds of $75769 for the Disability Savings Grant and $21287 and $37885 for the

Disability Savings Bond respectively are indexed and will change over time Please visit wwwrdspcom

for updated information

Disability Tax Credit [DTC] This is a credit through income tax reduces the

amount of tax that a person with a disability has to pay The benefits includes a

yearly tax credit on your tax return (current and future years) additional credits for

you or a family member (ie the Caregiver credit) and possibly a retroactive claim

for every year your condition existed (for up to 10 years) This could result in lump

sum refund

20

Eligibility for Disability Tax Credit To get the Disability Tax Credit you must have a physical or mental

condition which affects one or more of your basic activities of daily living The condition must have lasted

or is expected to last for at least one year (continuously) There is no age restriction for the applicant for

DTC You will need to have your doctor (or optometrist audiologist occupational therapist psychologist

or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and

return it to the Canada Revenue Agency You can find the form at httpwwwcra-arcgcca

Other Benefits to Access with Disability Tax Credit Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including

Medical Expenses (including Attendant Care)

Caregiver Amount Credit

Child Disability Benefit (CDB)

Infirm Dependent

Child Care Expenses (Disability Supplement)

Disability Supports Deductions

Working Income Tax Benefit (WITB) (Disability Supplement)

Child Fitness Tax Credit (Disability Supplement)

Home Buyers Tax Credit

Find out more about allowable medical expenses deductions and tax credits and how you can use them if you support people with disabilities Canada Revenue Agency general enquiries 1 (800) 959-8281 TTY 1 (800) 665-0354

Child Disability Benefit If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit the child may be eligible for the Child Disability Benefit The CBD amount is calculated according to base income which is determined by the number of children for whom the CCTB is received Contact CRA at 1(800) 387-1193 for more information The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Childrens Special Allowances payments To apply families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child The DTC application can be found on-line at httpwwwcra-arcgcca or picked up at your local Canada Revenue Agency The Child Tax Benefit application found on-line at httpwwwservicecanadagcca or picked up at your local Service Canada Office

Sales Tax Exemptions Many goods and services used by people with disabilities are exempt from the goods and services taxharmonized sales taxes (GSTHST) For instance devices and supplies including

wheelchairs walkers hearing aids patient lifters as well as health and personal care services

Some programs are also tax exempt like Meals on Wheels recreational programs and camps For a complete list call GSTHST Information 1(800) 959-5525 by TTY 1 (800) 665-0354

Other Transportation Benefits handyDart handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices This service will pick up at the personrsquos home and drop the individual at his or her destination Eligibility You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance Pets are only allowed if they are a service animal

Size of Mobility Devices handyDART lifts are able to accommodate mobility devices that fit within the following measurements Width 94 cm (37 in) Length 122 cm (48 in) Weight on the lift 364kg (800 lbs) when the device is occupied and includes the handyDART driver

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 20: “Persons With Disabilities” Quick Reference Guide:

20

Eligibility for Disability Tax Credit To get the Disability Tax Credit you must have a physical or mental

condition which affects one or more of your basic activities of daily living The condition must have lasted

or is expected to last for at least one year (continuously) There is no age restriction for the applicant for

DTC You will need to have your doctor (or optometrist audiologist occupational therapist psychologist

or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and

return it to the Canada Revenue Agency You can find the form at httpwwwcra-arcgcca

Other Benefits to Access with Disability Tax Credit Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including

Medical Expenses (including Attendant Care)

Caregiver Amount Credit

Child Disability Benefit (CDB)

Infirm Dependent

Child Care Expenses (Disability Supplement)

Disability Supports Deductions

Working Income Tax Benefit (WITB) (Disability Supplement)

Child Fitness Tax Credit (Disability Supplement)

Home Buyers Tax Credit

Find out more about allowable medical expenses deductions and tax credits and how you can use them if you support people with disabilities Canada Revenue Agency general enquiries 1 (800) 959-8281 TTY 1 (800) 665-0354

Child Disability Benefit If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit the child may be eligible for the Child Disability Benefit The CBD amount is calculated according to base income which is determined by the number of children for whom the CCTB is received Contact CRA at 1(800) 387-1193 for more information The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Childrens Special Allowances payments To apply families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child The DTC application can be found on-line at httpwwwcra-arcgcca or picked up at your local Canada Revenue Agency The Child Tax Benefit application found on-line at httpwwwservicecanadagcca or picked up at your local Service Canada Office

Sales Tax Exemptions Many goods and services used by people with disabilities are exempt from the goods and services taxharmonized sales taxes (GSTHST) For instance devices and supplies including

wheelchairs walkers hearing aids patient lifters as well as health and personal care services

Some programs are also tax exempt like Meals on Wheels recreational programs and camps For a complete list call GSTHST Information 1(800) 959-5525 by TTY 1 (800) 665-0354

Other Transportation Benefits handyDart handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices This service will pick up at the personrsquos home and drop the individual at his or her destination Eligibility You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance Pets are only allowed if they are a service animal

Size of Mobility Devices handyDART lifts are able to accommodate mobility devices that fit within the following measurements Width 94 cm (37 in) Length 122 cm (48 in) Weight on the lift 364kg (800 lbs) when the device is occupied and includes the handyDART driver

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 21: “Persons With Disabilities” Quick Reference Guide:

21

Accessing handyDart Service If you want to use handyDART you will need to complete a basic application form which can be found on-line at httpwwwtranslinkcaenRider-infoHandyDARTaspx or contact the Access Transit office at (778) 452-2860 Types of Trips There are 2 types of service through handyDART Subscription trips - Regular trips that are taken daily or weekly Casual trips - One-time trips Forty-eight hours notice is generally required and priority is given to those needing transportation for work medical or post-secondary educational purposes Please note that the PWD Bus Pass is NOT accepted on handyDART

To book a trip on handyDART call (604) 575-6600 handyDART Fares Please note regular Adult fares apply regardless of age Concession tickets are not valid on HandyDART 1 amp 2 zone $250 - within same city or next city over 3 zone $375 - Surrey to Richmond Burnaby 4 + zones $500 - Surrey to Vancouver

Attendants (needed to help you travel) no charge let them know when you book

Tickets (20 tickets) $50 - single 12 zone

Fare Saver Adult FareSavers and FareCards are available at any FareDealer including 7-Eleven Macs and many London Drugs and Safeway stores 1-2 zone book of 10 $2100 3 zone book of 10 $2800 4+ zone book of 10 $3800

Taxi Saver This program provides an additional option of travel for handyDART customers by subsidizing 50 of the cost of a taxi You must have a handyPASS to be able to purchase Taxi Saver coupons You can purchase a $80 pack of Taxi Saver coupons at the cost of $4000 Coupons do not expire Packages can be purchased once every month Coupons come in denominations of $1 $2 and $5 Coupons are not transferable to another person and cannot be used on any other transit system however you can send in for a refund at any time

It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride For instance if your cab fare is $750 you can give $700 in coupons but will have to give the driver the 50 cents in change and any tip amount you want to add

Greyhound This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant Greyhound provides assistance with boarding and de-boarding buses luggage transfers stowage and retrieval of mobility devices

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 22: “Persons With Disabilities” Quick Reference Guide:

22

Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you including having a bus with a lift if necessary If wheelchair lift buses are not available or requested alternative boarding assistance will be provided to the best of their ability For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50 The assistant must be at least 12 years of age provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider Greyhound will require you to notify them at least 24 hours prior to departure Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability The reduced fare cannot be combined with any other Greyhound offer For more information on this service you can go on-line to httpwwwgreyhoundcomtravel_informationdisabilitiesshtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841

VIA Rail Passengers who need assistance in attending to their personal needs (eating medical care personal hygiene) during their trip must travel with a companion capable of providing such assistance The companion travels free in the same class of service Where necessary the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board To take advantage of this privilege the special needs traveler must present for each trip a valid card from a recognized association or institution for persons with disabilities

(see Disability Travel Cardtrade on the next page) or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area If you are hearing- or speech-impaired you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (toll-free) Disability Travel Cardtrade Easter Seals Canada and its members andor affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan and Via Rail The Disability Travel Cardtrade provides identification to a person with a permanent disability which will allow an adult attendant travelling with the person with a disability to travel at no cost You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St Vancouver BC V6H 4H5 or call them at 604-873-1865 You can download the application at httpeastersealscaenglishwp-

contentuploads200905disability-travel-card-applicationpdf

Access for Flights Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity)

In general airlines will not charge for the additional seat required for a person requiring assistance with meals medication using the toilet or to assistance with an emergency evacuation The guest will be charged for the fare available at the time of booking All regular taxes and fees will apply The additional seating will not be charged however other

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 23: “Persons With Disabilities” Quick Reference Guide:

23

fees taxes and surcharges collected on behalf of airport authorities or the federal government may be collected This accommodation only applies to flights within Canada Gas Tax Refund The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a ldquopermanent mobility impairment that renders the use of public transportation hazardousrdquo to access a tax refund on their gas purchases The gas you use must be for your personal use and not for resale It does not include diesel fuel to heat your home or propane The rate of refund is $0015 per liter or $00015 per kilometer You can claim your refund for up to 2 years after the purchase date of the gasoline You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years Applications are available on-line at

httpwwwservicecanadagccaenggocgasoline_tax_refundshtml For more information contact your local Service Canada office Provincial Gas Tax Refund With PWD status being at least 16 years of age and being the registered owner or lessee of a vehicle or provide verification from the registered owner confirming joint ownership of the vehicle you are eligible to receive the provincial gas tax refund The refund is eligible on gas diesel or propane used in your vehicle Each eligible person may claim a yearly refund of up to $500 Other definitions for eligibility including a person with disabilities includes the following conditions or situations loss of a limb permanent dependence on a wheelchair complete and permanent loss of function of the lower limbs certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available) Or you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a drivers license under the Motor Vehicle Act Also considered is if a person receives or would receive but for having reached 65 years of age you receive a 100 disability pension through active service in any war while in Her Majestys forces Application for the rebate can be found at httpwwwsbrgovbccadocuments_librarybulletinsmft_004pdf

Applications and supporting documentation are sent to Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria BC V8W 9V4 Fax (250) 356-2195 Autoplan Disability Discount To receive a 25 discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you donrsquot drive the vehicle yoursquore insuring You may also qualify for backdated discounts When you visit the Autoplan broker take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owners Certificate of Insurance and you will be sent out the discount you are entitled For more information you can call the Taxpayer Services Lower Mainland (604) 660-4524 elsewhere in BC at 1(877) 388-4440 or look on-line at httpwwwicbccomautoplancostssave-moneydisability-discount

BC Ferries Fare Reduction for Disabled Persons amp Escorts If you are a resident of British Columbia and have a permanent disability reduced fares are available This discount applies to only to passenger fares and not the vehicle fare An escort traveling with a person with a disability is eligible for the disabled rate

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 24: “Persons With Disabilities” Quick Reference Guide:

24

Disabled Status Identification (DSI) To receive the fare reduction you must present your BC Ferries DSI card To apply for a DSI card you must prove your disability is permanent and severe Severe means the impairment impedes normal daily functioning The impairment restricts a personrsquos ability to carry out personal care activities such as preparing serving or eating meals dressing grooming washing or bathing be mobile without personal assistance or manage personal affairs without assistance It takes approximately 5-10 days to process DSI applications You can download the application at

httpwwwbcferriescomfilestravelplanningDSI_Application_Formpdf

There is additional information at httpwwwbcferriescomfaresfareinfohtml PWD S51

You can also call Customer Information and Reservations 1(888) BC FERRY (1-888-223-3779) from anywhere in North America TTY Contact Numbers 1(800)972-6509 Over-height Vehicles Passengers requiring the use of an overheight vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted underheight vehicle (or car) tariff with or without a DSI card Please inform the ticket agent of your vehicles special status Special Parking on the Ferry If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator Keeping your hazards lights on during loading also notifies the crew for parking near the elevator This service does not ensure boarding in overload situations You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended) Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs

Disability Parking Permit People who cannot walk more than 100 meters need extra wide parking spaces in order to get in and out of their vehicle or who are legally blind are eligible for a parking permit People with permanent or temporary mobility impairments are eligible for a permit Permits are issued for 3 years for people with permanent disabilities For temporary permits they are issued based upon the time your doctorrsquos indicates (up to one year)

Applications are available through SPARC BC and can be found on-line at httpwwwsparcbccaapplication-forms There is a section that you will need to have your doctor complete There is also a $2000 processing fee to be submitted with the application

Leisure Benefits Campsite Fees You can camp for free in a road accessible BC provincial park once you have PWD status There is also no charge for a second non-recreational vehicle To access Obtain a current calendar year Release of Information form from your Ministry worker Upon arrival at the campground show the campground operator the original approved form and a second piece of identification

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 25: “Persons With Disabilities” Quick Reference Guide:

25

Note This benefit does not apply to group camping group picnicking backcountry and marine fees Also those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability WCB Disability etc are not eligible

Park Parking Fees With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass You can download the parking pass application at httpwwwenvgovbccabcparksoperationsrec_passdap_annual_parking_pass_application_form_2006pdf

You must also get a Release of Information form at your Ministry office

Forward your application form a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to

Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt 4

TH Floor 2975 Jutland Road Victoria BC V8W 9M9

or FAX it to 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed

Leisure Access Pass At a low cost you and your family can access the local recreation centre through the Leisure Access Program in your area For example the City of Surreys Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks Recreation and Culture activities This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75 discount on most Parks Recreation amp Culture registered programs (some programs are not available)

To access you must be a permanent Surrey resident and fall under the Family Net Income levels

Most cities have an application that can be found on-line or can be

picked up at the local recreation centre You will have to provide verification of income and proof of address along with government ID to be found eligible Fishing License Annual fishing permits are available to disabled persons for $106 (GST included) This

license is good for freshwater only You may renew your license online if you have a credit card Dont lose your License number as you will need this to

renew it

To obtain your license go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License A worker will sign and stamp the form You will also need to fill out the fishing license application at

httpwwwenvgovbccafwfishlicencesdocsdisabled_application_2006pdf

Take the two forms with you to the nearest Service BC office Local offices can be found at

httpwwwservicebcgovbccalocations The closest office in the Fraser Valley is located at Service BC Suite 1 - 45467 Yale Road West Chilliwack BC V2R 3Z8 Tel 604-795-8415 Fax 604-795-8408

Housing Related Benefits amp Services Homeowners Disability Grant In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275 for a total of up to $845 If you are applying for the additional grant you do not need to apply separately for the basic grant The two amounts will be calculated together Further information can be found at httpwwwsbrgovbccaindividualsProperty_TaxesHome_Owner_Grantadditional_hoghtm

Family Size 1 2 3 4 5 6

Family Net Income $19307 $23498 $29260 $36504 $41567 $50631

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 26: “Persons With Disabilities” Quick Reference Guide:

26

BC Property Tax Deferment Program This loan program allows home owners to defer the payment of annual municipal property taxes To qualify for the Property Tax Deferment Program you must Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act be a Canadian citizen or permanent resident under the Immigration Act (Canada) have lived in British Columbia for at least one year prior to applying and have a minimum equity of 25 in your home based on assessed values as determined by BC Assessment There are other terms and conditions for the program For more information see the BC provincial governments

Property Tax Deferment websitehttpwwwsbrgovbccaindividualsProperty_TaxesProperty_Tax_Defermentabouthtm Residential Tenancy Dispute Fee If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch The filing fee for a dispute resolution hearing is $5000 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $10000 for applicants claiming and amount greater than $5000 However these fees can be waived for people of low income The form to request this fee to be waived can be picked up at the Residential Tenancy Branch where the application for disputing the eviction must be filed The office is located at Residential Tenancy Branch 400 - 5021 Kingsway Burnaby BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call Lower Mainland (604) 660-1020 httpwwwrtogovbccacontenthowapplydefaultaspx BC Housing for People with Disabilities BC Housing has disability specific housing and programs These programs include some type of subsidy or rent assistance independent living senior housing and subsidized housing units For more information on accessing these programs contact BC Housing General Inquiries Tel (604) 433-1711 Toll free 1(866)465-6873 Email webeditorbchousingorg Independent Living BC (ILBC) This program serves seniors and people with disabilities who require some support but do not need 24-hour institutional care To access the program you must be assessed and referred by your local health authority 70 of your income after-taxes go towards the cost of the accommodation Services that may be included are Personal care services such as assistance with grooming mobility and medications as well as meals housekeeping laundry recreation and 24-hour response Individuals cannot apply directly to an assisted living If you are not a current client call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669 The Seniors Supportive Housing Program This program is primarily for low-income seniors However individuals with disabilities who are experiencing difficulty living independently but who are not eligible to participate in the Independent Living BC program may still apply

To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment not require a permanent level of support that exceeds services available in the supportive housing setting be able to manage their own lifestyles including reacting appropriately in an emergency situation and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health For more information contact General inquiries (604) 587-4600 or toll free 1(877) 935-5669

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 27: “Persons With Disabilities” Quick Reference Guide:

27

Mental Health Services A variety of community and hospital based mental health services and programs are available in Fraser Health communities SERVICE LOCATIONS SERVIVED

Adolescent Day Treatment Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adolescent Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Community Support Services Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Adult Short-Term Assessment and Treatment Program Burnaby Langley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta Tri-Cities

Assertive Community Management Langley New Westminster Surrey White Rock Delta

Child amp Youth Crisis Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Community Mental Health Care Programs Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Community Residential Emergency Short Stay Treatment Burnaby Fraser Valley Maple RidgePitt Meadows New Westminster Surrey White Rock Delta

Concurrent Disorders Services Burnaby Langley Maple Ridge Pitt Meadows Tri-Cities

Developmental Disabilities Mental Health Services Burnaby North amp West Vancouver Richmond Sunshine Coast Tri-Cities Vancouver

Early Psychosis Intervention Program Fraser Valley New Westminster Surrey White Rock Delta

Eating Disorders Program Fraser Valley SurreyWhite Rock Delta Tri-Cities

Geriatric Psychiatry Services Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Inpatient Psychiatry Unit Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta

Mental Health and Substance Use Primary Care Clinics Burnaby SurreyWhite Rock Delta

Mind Check British Columbia Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Peer Support Program Burnaby

Prevention and Health Promotion for Substance Use Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Psychiatric Assessment Unit SurreyWhite Rock Delta

Psychiatric Group Therapy Program Burnaby New Westminster SurreyWhite Rock Delta

Psychiatric Nurse Liaison Program Burnaby Fraser Valley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

Tertiary Inpatient Rehabilitation Burnaby Fraser Val ley Langley Maple RidgePitt Meadows New Westminster SurreyWhite Rock Delta Tri-Cities

For contact information of each service please access link below httpwwwfraserhealthcayour_caremental_health_and_addictionsmental_health_services

Fraser Health can be contacted by Email Phone 1(877) 935-5669 or (604) 587-4600 feedbackfraserhealthca Fax (604)587-4666

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 28: “Persons With Disabilities” Quick Reference Guide:

28

Resources In Surrey

24 Hour CRISIS LINE (604) 951-8855 Emergency After Hours (800) 663-3456 Surrey RCMP Non-Emergency Line (604) 599-0502

Shelters Bridge Emergency Shelter (women) (604) 684-3542 Durrant House (Atira) For women and children (604) 531-4430 Evergreen Transition Home (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter (604) 525-3929 519 Seventh St New West ndash 12 bed emergency shelter for single women amp parents with children Hyland House Call between 6pm amp 1015pm (604) 599-8900 Sheenarsquos Place ndash Women Only (604) 581-1538 Shimai Transition Home (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter (604) 589-7777 10667 135A St Surrey Union Gospel Mission (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St Vancouver

Addictions Treatment Aurora Centre (women) (604) 875-2449 Hannah House (women) (604) 466-4215 Maple Cottage (604) 587-3755 Maple Ridge Treatment (877) 678-6782 Peardonville House (family) (604) 856-3966 Phoenix Treatment Centre (604) 468-2023

Food Resources Surrey Food Bank 515515 - 24th Avenue (Village Centre) Lunch Wagon 134

th St amp 107

th Ave Mon Wed amp Thurs 1130am-1230pm

Night Street Ministries ndash across from food bank in the truck near Gateway Skytrain Station South Fraser Womenrsquos Services ndash women only 15318 20

th Ave Surrey Mon-Fri 1200-130pm

Medical Resource Street Health Outreach Program (604) 583-5666 10693-135A St Surrey BC Maxxine Wright Community Health Centre (604) 587-3835 13729 92

nd Ave Mon-Fri 1130-330

Focus on women amp healthy pregnancy amp parenting

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 29: “Persons With Disabilities” Quick Reference Guide:

29

Other Services Offered Through Sources Community Resource Centrersquos

Children Youth amp Families

FASD Support Services

Positive Behaviour Support Services

Childcare Worker Outreach Program

Family Connections Centre

Family Therapy

Family Development Response

Family Preservation and Reunification

Winter House

Mental Health Child Family and Youth Services

Employment Services

Centres in Cloverdale and White Rock

Women

Peer Crisis Support Program

Referrals Resources and Members Library Suds Duds amp Scrubs Clothing Exchange Laundry

Shower

Professional trauma Counselling Services

Short-Term Crisis Counselling Long-Term Counselling Group Counselling Womenrsquos Empowerment Services

Employment Services

Advocacy

Disability Support Advocacy Program

Homeless Prevention Program

Mental Health Advocacy Program

Poverty Law Program Pro Bono Legal Clinic

Seniors

Community Visitors

Shop-by-Phone

Volunteer Wheels

Addiction Services

Mindfulness Based Relapse Prevention Seeking Safety (group)

Choices (group)

Affected Others Support Group

Emotional Wellness Referrals

Presentations

Drug Testing Kits

Drug Prevention amp Education Videos

Community Living

Life Skills

Events Unlimited

Ventures Day Program

Crossroads Day Program

Home Share Program

Community Living Residential Programs

Archway House

Stayte House

Primrose Centre for Adult Living

Chestnut House

Georgia House

Counselling Services

Parenting

Relationships

Separation or divorce

Workplace issues

Anger management

Historical trauma

Grief and Loss

Depression

Stress

Lesbian gay bisexual or transgendered issues

Couple and family concerns

Play therapy for children

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

31

Page 30: “Persons With Disabilities” Quick Reference Guide:

30

INDEX

About the Money 6 Income In-Excess 6

Applying for Income from Another Source 7 Independent Living 26

Assets 8 Kidney Dialysis Diet Supplement 15

Asset Limits 8 Leaving PWD for Pension Income 14

Auto Plan Discount 23 Leisure Access Pass 25

Basic Disability Benefits 4 Leisure Benefits 24

BC Ferries Disability Services 24 Maximum Crisis Supplements Issued 10

BC Housing Disability Housing amp Services 26 Medical Benefits when Traveling 13

BC Property Tax Deferment 26 Medical Coverage Out of Province or Moving 14

Blender Supplement 15 Medical Services Only Due to Excess Income 7

Bracing 17 Medical Transportation 18

Breathing Devices 18 Mental Health Services 27

Burial Supplement 12 Massage Therapy 18

Bus Pass Supplement 12 Monthly Nutritional Supplement 16

Camp Fee Supplement 12 Moving Supplement 11

Camp Site Fee 24 Natal Supplement 16

Canada Disability Saving Grant 19 No Assigned Worker 5

Canada Pension Plan Disability Benefits 19 Non-Discretionary Trust 8

Bond 19 No Wrong Door Policy 5

Child Disability Benefit 20 Nutritional Supplements 15

Chiropractic Services 18 One-Time Payments 7

Christmas Supplement 12 Only In British Columbia 5

Clothing Crisis Supplement 11 Orthotics 17

Community Volunteer Supplement 13 Other Assets 8

Confirmed Job Supplement 13 Other Benefits Through PWD 10

Co-op Supplement 12 Other Benefits with Disability Tax Credit 20

Crisis Supplement 10 Out of Province More than 30 Days 6

Crisis Supplement Cannot Cover 11 Park Parking Fees 25

Cystic Fibrosis Diet Supplement 15 Pension and Medical Benefits 19

Dental Coverage 17 Physiotherapy Services 18

Diabetic Diet 15 Plan G 15

Diet Supplement 16 Podiatrist Services 18

Disability Access for Flights 22 Positioning Devices 18

Disability Parking Permit 24 Premium Assistance 14

Disability Tax Credit 19 Prescription Coverage 15

Disability Travel Card 22 Provincial Gas Tax Refund 23

Discretionary Trusts 8 Rates (Shelter amp Support) 9

Disposable Medical Supplies 18 Registered Disability Savings Plan 19

Dysphagia Diet 15 Repayment of Security Deposits 11

Earned Income 6 Reporting amp Record Keeping 6

Earnings Exemption 6 Residential Tenancy Dispute Fee 26

Employment Programs 13 Restricted Sodium Diet Supplement 15

Employment and PWD 13 Retaining Medical Benefits 7

Exempt Assets 8 Reusable Medical Supplies 18

Eye Exams 15 Sales Tax Exemption 20

Fare Saver 21 Security Deposits 11

Ferry Services for People with Disabilities 23 Seniorsrsquo Supportive Housing 26

Fishing License 25 Shelter Rates 9

Food Crisis Supplement 10 Shelter Crisis Supplement 10

Formula for Infants 16 Short-term Nutritional Supplement 16

Gas Tax Refund 23 Special Transportation Subsidy 12

Glasses 15 Support Rates 9

Gluten Free Diet Supplement 15 Taxi Saver 21

Greyhound Disability Services 15 Training Initiative Supplement 13

Guide Dog Supplement 12 Transportation 12

HandyDART 20 Transportation for Hearings 13

HandyDart Fares 21 Trusts 8

HandyPASS 21 Traveling and Medical Benefits 13

Hearing Aids 17 Unearned Income 7

High Protein Diet Supplement 16 VIA Rail Disability Services 22

Homeowner Disability Grant 25 Volunteer Supplement 13

Housing 25 What a Crisis Supplement Cannot Cover 11

How Long PWD Designation Lasts 7 When PWD Coverage Starts 5

Income 6

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