performance transformation culture dla support of the navy nuclear reactor program

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Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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Page 1: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

Perform

ance Transformation

Culture

DLA Support of the Navy

Nuclear Reactor Program

Page 2: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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Nuclear Reactor Program (21N)

• Topics– NRP Background/History/Fundamentals– Performance Based Agreement (PBA)– IRPODs – Support Processes & Tools/Forecasting– ShipALTs/Outfittings– Metrics/Reports– Programmatics– Keys to Success

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Page 3: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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Public Law

• Executive Order 12344 - Signed by President Reagan in 1982

–“… Administration of the Naval Nuclear Propulsion Program, including oversight of program support in areas such as security, nuclear safeguards and transportation, public information, procurement, logistics, including supply support of all components…”

• Provisions set forth in Public Laws 98-525 (1984) and 106-65 (1999)

–“…acquisition, procurement, inspection, certification, testing, and supply support…”

–“…oversight of program support in areas such as procurement, logistics,and fiscal management.”

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Page 4: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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Nuclear Reactor Program (21N) Perform

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Culture

    

                                                          

                                                          

                                                               

                                                          

                                                          

                                                          

Nuclear 101

Page 5: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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DLA 21N SA History Perform

ance Transformation

Culture

87.0%

89.0%

91.0%

93.0%

95.0%

97.0%

99.0%

101.0%

Oct-01 Nov-01 Dec-01 Jan-02 Feb-02 Mar-02 Apr-02 May-02 Jun-02 Jul-02 Aug-02 Sep-02 Oct-02

DLA DSCC SA DSCR SA DSCP SA

The Dark Days

The Dark Days

Page 6: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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NRP Program Fundamentals

• Ensure High Quality Material is Readily Available

• Validate Accurate & Timely Technical Data

• Provide Superior Supply Chain Management

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• Specialized Training for Buyers and Product Assurance Specialists

• Procurement Quality Reviews

• NRP stockage policy• Investment Strategy

• Immediate Engagement of ESA

• Increased Attention to IRPODs

Navy Program DLA Execution

Page 7: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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Nuclear Reactor Program (21N)

• Topics– NRP Background/History/Fundamentals– Performance Based Agreement (PBA)– IRPODs – Support Processes & Tools/Forecasting– ShipALTs/Outfittings– Metrics/Reports– Programmatics– Keys to Success

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Page 8: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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Performance Based Agreement (PBA)

• Agreement Between DLA and NAVICP• Effective 1 May 2006• Terms:

–Material Availability 95%–Stockage Policy Expectations –Collaboration (DDE) on specified NSNs–Use of Individual Repair Parts Ordering

Data (IRPOD)–Source Restricted Items–Technical Collaboration with ESA–Dedicated Personnel–Monthly Metrics/KPIs–No Disposals of 21N coded items

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Page 9: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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21N Material Availability

72.0%

76.0%

80.0%

84.0%

88.0%

92.0%

96.0%

100.0%

Feb 08 Mar 08 Apr 08 May 08 Jun 08 Jul 08 Aug 08 Sep 08 O ct 08 Nov 08 Dec 08 Jan 09 Feb 09

DLA LAND/MRTM AVTN C&T/MDCL

Source: DLA METRICS FEB 2009

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Feb 08 Mar 08 Apr 08 May 08Jun 08 Jul 08 Aug 08 Sep 08 Oct 08 Nov 08 Dec 08 Jan 09 Feb 09DLA 96.3% 97.1% 97.1% 97.4% 96.9% 97.3% 96.7% 96.8% 96.4% 96.8% 97.2% 97.2% 97.4%LAND/MRTM 96.2% 97.1% 97.0% 97.6% 96.9% 97.4% 97.1% 97.1% 97.4% 98.0% 97.6% 97.8% 98.0%AVTN 96.6% 97.2% 97.6% 96.9% 97.2% 97.4% 96.3% 96.8% 96.5% 96.4% 96.6% 96.0% 96.5%C&T/MDCL 97.0% 95.3% 93.6% 94.2% 95.5% 94.5% 91.5% 91.7% 72.3% 72.7% 92.7% 94.7% 91.9%

16 consecutive months

Page 10: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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Nuclear Reactor Program (21N)

• Topics– NRP Background/History/Fundamentals– Performance Based Agreement (PBA)– IRPODs – Support Processes & Tools/Forecasting– ShipALTs/Outfittings– Metrics/Reports– Programmatics– Keys to Success

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IRPODS Perform

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• Definition

• Identification - SPC Code 02– Found in Material Master/Classification Tab/CIM Tab– Found in DoD E-mall, NSN General Info screen (CSIC)

• # of items – 8-12% of total NRP population, depending on SC

• Processes and procedures– Uniform acquisition, tech, & quality guidance across

the enterprise

Page 12: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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Perform

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Release 2.2• SPC (02) Updates are Automated Based on IRPIL

Changes • Automated Reassignment to Product Specialist Based

IRPIL Changes

• EBS IRPOD Job Aid approved & posted in Dec ’05

Audits

• Enterprise wide IRPOD Audit

• Continual self-policing

IRPODS

Page 13: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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Nuclear Reactor Program (21N)

• Topics– NRP Background/History/Fundamentals– Performance Based Agreement (PBA)– IRPODs – Support Processes & Tools/Forecasting– ShipALTs/Outfittings– Metrics/Reports– Programmatics– Keys to Success

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Page 14: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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NRP Material Management Support Processes & Tools

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• Enhanced Safety Levels–Applied to all replenishment (AAC D) items

• S/L targets 98% MA

• Minimum stockage levels on all non-replenishment (AAC Z) items

–SCR BPL-06-102 sets min (1.5) and max (3) levels–Ensures readiness is met on slow moving items

• Elimination of outlier “override” during demand planning

–Provides for more robust forecast • Dedicated personnel for planning and procurement

–Dedicated Demand Planners in Customer Operations–Dedicated personnel w/in Supplier Operations’ ISTs,

consisting of Supply Planners, Product Assurance Specialists, and Acquisition Specialists.

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Forecasting

• NRP requirements forecasted like any other DLA item•Enhancements as listed on previous slide

• SPRs are used to forecast known requirements for NRP ShipALTs (project code ZF6) and Outfittings (project code ZN2)

•Exceptions•Short-fuses

• PR generation requests outside planning window•May occur when boat/ship need material w/in

lead-times (SPRs not useful)•May occur when an item is newly coded and we

are unable to wait for the 30-45 days it may take to let EBS plan and create the first stock PR.

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ShipALTs & Outfittings

• Requirements forecasted using SPRs, when applicable.

•Unknown/surprise requirements may cause a request to generate a PR for immediate support.

• Discussed on bi-weekly teleconference with NAVICP-M/Code 87 (NRP PM office)

•CASs or SCPOCs brief status of items•DLA needs to provide the best & most complete

status•Timeliness – when a CAS or SCPOC queries

Supplier Ops on an ShipALT or Outfitting requirement, please do NOT treat as routine.

Page 17: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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Nuclear Reactor Program (21N)

• Topics– NRP Background/History/Fundamentals– Performance Based Agreement (PBA)– IRPODs – Support Processes & Tools/Forecasting– ShipALTs/Outfittings– Metrics/Reports/DLA Interaction with

NAVICP– Programmatics– Keys to Success

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Page 18: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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Legacy – MOA

RIC DSCGoal

S9CS9E

S9G DSCR95%

S9IS9M DSCP

95%S9T

Metric Reporting Roll-Up

DSCC 95%

EBS - PBA - Supply Chain (SC)

SC RIC GoalLandMaritime

Aviation SMS 95%

C&TC&EMedical

SMS

95%SMS

95%

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Page 19: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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NSN Profile Perform

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Supply Chain

Total NSNs

Aviation 5,402

Land 987

Maritime 23,581

C&E 13

Medical 74

C&T 31

Total 30,088

DLASupply Chain

Total NSNs

Aviation 1,942

Land 55

Maritime 1,364

Total 3,361

DSCR

Page 20: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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Analyst Support & Metrics Perform

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• Daily MA report

• Monthly Reports– Monthly MA– Expanded Metrics

• Weekly PR/PO Report

• Adhoc Data Requests

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DSCC & NAVICP Interaction & Oversight

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• Performance Based Agreement (PBA) is our guide • Multiple reports published by WSSM

–Daily & Monthly MA reports–Monthly metrics report–Bi-weekly open PR/PO report

• Bi-weekly conference calls with Code 87 to discuss emergent ShipALT & Outfitting requirements and issues

• Annual visits to each other’s Commands, and “Assist Visits” to DSCC, DSCP and DSCR when warranted

Results – 16 consecutive months exceeding 95% MA requirement; 100% support for NRP maintenance availabilities;

and decreasing backorders (26 month low)

Page 22: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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Nuclear Reactor Program (21N)

• Topics– NRP Background/History/Fundamentals– Performance Based Agreement (PBA)– IRPODs – Support Processes & Tools/Forecasting– ShipALTs/Outfittings– Metrics/Reports– Programmatics– Keys to Success

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Programmatics

• Monthly Report and Metrics to NAVICP and DLA Leadership– Action on MA degraders and updates to support EPR & local

Command briefings• Bi-weekly Conference Calls with SCPOCs, WSSM and NAVICP

Team to Cover Emergent ShipALT and Outfitting Requirements and Issues– Timely support and updates on these issues & NRP priorities

• Daily MA Provided to Key Personnel for all SCs– Attention to degraders

• Daily E-mail/Phone Calls/SARs– Timely responses to WSSM/SCPOCs/CASs/Customers

• EBS/DoD E-mall– Updated item notes

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Comprehensive & Timely Information; Attention to details

Page 24: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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Keys to Success

• A “heightened” weapon system focus– Maintaining 95% MA– Supporting 100% Outfittings & ShipALTs

• Pro-actively identifying problem items and taking action

• Communication

– Identifying the correct POCs

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Page 25: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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Importance of Naval Nuclear Propulsion

NUCLEAR POWERED FLEET• 83 Ships• Over 40% of major

combatantsDLA/NAVICP

SHIPYARDS4 Public / 2 Private

R&D/TRAINING REACTORS

• Train 3000 students/year

Central Design Agent• GOCOs• Bechtel Plant and Manufacturing

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“Over 134 million miles safely steamed”

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Summary

• DLA: A full partner with NAVICP

• Intense management oversight; an absolute must!

• Share information / knowledge; key to successful

support

• Standard processes and procedures

– IRPODS

• Timely, responsive support needed

• MA – 95% and above

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Page 27: Performance Transformation Culture DLA Support of the Navy Nuclear Reactor Program

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“Good ideas are not adopted automatically. They must be driven into practice with courageous impatience. Once implemented they can be easily overturned or subverted through apathy or lack of follow-up, so a continuous effort is required.”               -- Admiral Hyman G. Rickover   

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Nuclear Reactor Program (21N)