performance management pitfalls

9
Six Reasons Why Performance Management Initiatives Fail

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Post on 14-Jan-2015

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Get a FREE performance management kit and access to all of Victor's full videos at: www.lifecycle-performance-pros.com This presentation discusses the most common obstacles to performance management and answers the question "why performance initiatives fail". This presentation provides a look at the 6 most common obstacles, provides solutions to them and explains how Lifecycle Performance Management can help you tackle each one of them.

TRANSCRIPT

Page 1: Performance Management Pitfalls

Six Reasons Why Performance Management Initiatives Fail

Page 2: Performance Management Pitfalls

FREE Performance Management Kit at www.performance-success.com

Why Do Performance Initiatives Fail?Why Do Performance Initiatives Fail?

Page 3: Performance Management Pitfalls

FREE Performance Management Kit at www.performance-success.com

1. Lack of Framework

Lifecycle Performance FrameworkLifecycle Performance Framework

Page 4: Performance Management Pitfalls

FREE Performance Management Kit at www.performance-success.com

2. Failure to Adopt Best Practices

Lifecycle Performance Management Best PracticesLifecycle Performance Management Best Practices

Planning Phase8. Employee Acceptance Management9. Performance Management Planning10. More Time Spent Planning vs Implementing11.Leadership Management12. Employee Training13. Staff Motivation14.Automated Asset Management15.Systems Scalability16.Capacity Management17.Enterprise Policy Management18.IS Training

Defining Phase

1. Organizational Goals and Mission Management2. Performance Scope Management 3. Performance Team Development4. Vendor Performance Management5. Vendor Standardization6. Organizational Stability7. IT Cost Management

Monitoring Phase29. Quality Management30. Performance Data Management31. Business Intelligence Management

Executing Phase

19.Employee Performance Management20. Information Systems Performance Management21. Process Management22.Data Integration Management23.Performance Metrics Management24.Performance Alignment Management25.Cross-functional Process Management26.Systems Management27.Change Management28.Procurement Management

Reporting Phase32. Project Performance Management33. Scorecard / Dashboard Development34. Customer Satisfaction Management35. Service Level Tracking Management

Page 5: Performance Management Pitfalls

FREE Performance Management Kit at www.performance-success.com

2. Failure to Adopt Best Practices (con’t)

The Organizational Performance & Best Practices AnalysisThe Organizational Performance & Best Practices Analysis

• 35 best practices, 280 processes

• Performance Index Scoring

• Feasibility Analysis

• Impact Value Analysis

• Customized step-by-step roadmap for immediate performance improvements

• Strengths, weaknesses, and cost savings

Page 6: Performance Management Pitfalls

FREE Performance Management Kit at www.performance-success.com

3. Ineffective measurements/metrics

Organizational Performance and Best Practices Analysis Organizational Performance and Best Practices Analysis

• Measures how well your organization executes best practices

• Rates your existing performance metrics in the following areas:

•Definition•Effectiveness•Accessibility•Mission Alignment•Decision Making

• Includes templates for developing and storing metrics and reports

Page 7: Performance Management Pitfalls

FREE Performance Management Kit at www.performance-success.com

4. Lack of buy-in from key stakeholders

• Customers, employees, vendors, senior and executive management

• Several best practices address stakeholder buy-in:• Staff motivation• Employee acceptance management• Leadership development • Employee performance management• Organizational stability• Customer satisfaction management

Page 8: Performance Management Pitfalls

FREE Performance Management Kit at www.performance-success.com

5. Poor Planning / Follow Up

• The Lifecycle Performance Framework drives continuous improvement through effective planning

• The Planning Phase contains 11 best practices (88 processes)

• 13 planning phase templates

• The custom Best Practice Roadmap provides your critical path and an easy, logical method for you to map out your own next steps as growth and change affect your business

Page 9: Performance Management Pitfalls

FREE Performance Management Kit at www.performance-success.com

• Business Intelligence Management is one of the Lifecycle Performance Management best practices

• The Lifecycle Performance Analysis evaluates you on eight processes necessary to manage your Business Intelligence

• The Lifecycle Performance Management Guide explains how to choose the right tools for your specific organization

• Business Intelligence tools guide provides a comparison of the top business intelligence tools

6. Insufficient Use of Business Intelligence Tools